LOCATION: The ideal candidate will live within 50 miles of our Grand Prairie, TX PulsePoint. On-site 6 weeks for training and then virtual.
SHIFT:
8am-4:30pm CST
4:00pm - 12:30am CST
12:00am - 8:30am CST
CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
The Pharmacy Call Center Associate (Pharmacy Cust Associate I) is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
How you will make an impact:
Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
Completes necessary research to provide proactive, thorough solutions.
Displays ownership of service requests ensuring high quality resolution and follow-thru.
Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Experience with mail order pharmacy strongly preferred.
Experience in a high volume inbound call center strongly preferred.
Experience using Salesforce preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
Oct 03, 2023
Full time
LOCATION: The ideal candidate will live within 50 miles of our Grand Prairie, TX PulsePoint. On-site 6 weeks for training and then virtual.
SHIFT:
8am-4:30pm CST
4:00pm - 12:30am CST
12:00am - 8:30am CST
CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
The Pharmacy Call Center Associate (Pharmacy Cust Associate I) is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
How you will make an impact:
Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
Completes necessary research to provide proactive, thorough solutions.
Displays ownership of service requests ensuring high quality resolution and follow-thru.
Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Experience with mail order pharmacy strongly preferred.
Experience in a high volume inbound call center strongly preferred.
Experience using Salesforce preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
Sykes and Sitel are now Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you!
¿Te gusta ayudar a los demás? ¿ Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representatives by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. In this position, you will:
Problem-solve and connect with customers by phone via inbound calls; no sales
Speak Fluent English and Spanish
Strive to meet and exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat and/or email communications
Navigate through multiple digital systems
Read client legal disclosures verbatim
Work with Us and You’ll Enjoy:
Pay: Starting at $18.00/hr
100% Paid Professional Training at $15 per hour
Health Benefits
Medical
Dental
Vision
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Everbetter wellness program
Internal Mobility (84% of our managers are promoted within)
You are perfect for this role if you have
A high school diploma or GED equivalent
An ability to connect with customers, and offer helpful solutions, with empathy
Excellent listening, verbal and written communication skills
Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
An ability to work evening and weekend shifts
You work well with a team or independently
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook , LinkedIn and Twitter .
Location Requirements:
Location Requirements: Must reside within driving distance of our Deland, FL location. You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you. Please don't miss the great opportunity for our on-site interviews available Monday-Friday!
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Oregon, Rhode Island, Vermont, Washington, DC, Puerto Rico, US Virgin Islands.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Feb 02, 2023
Full time
Sykes and Sitel are now Foundever™
At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you!
¿Te gusta ayudar a los demás? ¿ Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representatives by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world’s top brands. In this position, you will:
Problem-solve and connect with customers by phone via inbound calls; no sales
Speak Fluent English and Spanish
Strive to meet and exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat and/or email communications
Navigate through multiple digital systems
Read client legal disclosures verbatim
Work with Us and You’ll Enjoy:
Pay: Starting at $18.00/hr
100% Paid Professional Training at $15 per hour
Health Benefits
Medical
Dental
Vision
Employee Assistance Program (EAP)
401K retirement plan with company match
Employee discounts
Referral bonuses
Everbetter wellness program
Internal Mobility (84% of our managers are promoted within)
You are perfect for this role if you have
A high school diploma or GED equivalent
An ability to connect with customers, and offer helpful solutions, with empathy
Excellent listening, verbal and written communication skills
Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
An ability to work evening and weekend shifts
You work well with a team or independently
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on Facebook , LinkedIn and Twitter .
Location Requirements:
Location Requirements: Must reside within driving distance of our Deland, FL location. You will be working onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Meet the recruiters and tell us your career goals! We’ll match you with the work that fits you. Please don't miss the great opportunity for our on-site interviews available Monday-Friday!
At this time, Foundever does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Oregon, Rhode Island, Vermont, Washington, DC, Puerto Rico, US Virgin Islands.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Licensed Healthcare Insurance Agent - Spanish-English work from home. That’s right. We value your investment in yourself to study and pass the insurance exam in your current state. In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licenses in other states and invest in your continuing education credits, as well as any renewal costs.
Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.
What You’ll be Doing
You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
As a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Identify additional needs customers may have and help them to upgrade products or services
What You Bring to the Role
Current Health insurance license in your state of residence
High speed internet access (>15 mbps)
Minimum six (6) months sales experience
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
High school diploma or equivalent
Computer savvy
Bilingual in English and Spanish
What You Can Expect
Knowledgeable, encouraging, supportive and present leadership
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time regular positions
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
A Bit More About Your Role
We’ll train you to be a subject matter expert on the products that you’ll represent, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. TTEC pays for all training, state license fees and continuing education as well as providing a base hourly wage plus performance-based bonuses.
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
: _Customer Care Representative
Jun 17, 2022
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Licensed Healthcare Insurance Agent - Spanish-English work from home. That’s right. We value your investment in yourself to study and pass the insurance exam in your current state. In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licenses in other states and invest in your continuing education credits, as well as any renewal costs.
Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.
What You’ll be Doing
You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
As a Licensed Healthcare Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Identify additional needs customers may have and help them to upgrade products or services
What You Bring to the Role
Current Health insurance license in your state of residence
High speed internet access (>15 mbps)
Minimum six (6) months sales experience
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Strong customer service orientation
High school diploma or equivalent
Computer savvy
Bilingual in English and Spanish
What You Can Expect
Knowledgeable, encouraging, supportive and present leadership
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time regular positions
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
A Bit More About Your Role
We’ll train you to be a subject matter expert on the products that you’ll represent, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. TTEC pays for all training, state license fees and continuing education as well as providing a base hourly wage plus performance-based bonuses.
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
: _Customer Care Representative
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Jun 03, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Massachusetts
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: California
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Florida
Benefits
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
May 17, 2022
Full time
Description:
Have you always wanted to unite your passion for education with your sales skills? Then we can’t wait to meet you!
We're looking for a K-12 Sales Representative to join the team at Edpuzzle, a leading Edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona. The right person will act as an Edpuzzle ambassador and Edtech sales expert to communicate with schools and districts in the assigned region.
Responsibilities:
Identify and qualify Edpuzzle adoption opportunities within a given territory
Communicate with schools & districts using Edpuzzle in your region and develop an understanding of their needs & goals
Reach out to prospective schools and districts partners in a resourceful and engaging way, leveraging phone, email and social media
Help coordinate meetings with potential clients
Have opportunities for growth and development
Discover how schools in your region allocate funding & approve purchases
Become an expert in Edpuzzle with the support of your sales manager
Learn key metrics that drive new business & identify new business opportunities
Own the sales process from start to finish by understanding goals and developing strategies to achieve them
Manage time wisely & stay self-motivated to maintain productivity while working remotely
Start new conversations with dozens of schools daily via inbound requests & outbound campaigns
Make phone calls to follow up with school & district decision-makers
Follow up on the previous week’s 100+ conversations to make sure nothing slips through the cracks
Reach out to active users to grow excitement for Edpuzzle as an education solution
Seek out opportunities for face-to-face meetings with IT coaches, curriculum leaders or school administrators
Lead professional development & training sessions for schools & districts
Maintain strong pipeline management & log activities in the Salesforce CRM
Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals
Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals
Perform other duties as assigned
Requirements:
Passion for supporting students and educators
Excellent verbal and written communication skills
Excellent interpersonal, sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Persistence/Grit: you don’t give up until you get what you want
Flexible & able to adapt to new strategies
Self-motivated: you have the ability to stay on-task while working alone
Strategic thinker: unafraid to use data to problem-solve, inform decisions & persuade
Team-player: you look for ways to learn from & help your teammates
Unintimidated by new technology & quick to pick up new skills
High speed internet
Education and Experience:
2+ years professional experience in K-12 sales position
Previous experience teaching, coaching, or training teachers preferred
Knowledge of the school sales-cycle & educational purchasing system in your region
Bachelor’s degree preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to Travel up to 50% of the time
Hiring for remote work in: Pennsylvania & Ohio
Benefits:
Competitive salary
Medical, vision, and dental insurance
401(k) matching
Flexible PTO
MacBook Air, monitor, and flexible work-from-home setup
Incredible opportunity to grow, learn & build lifetime bonds with other passionate people
Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!
At TTEC, we’re all about the Human Experience. Elevated. As a Sales Representative working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available .
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States. What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sales opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
At least 3 months of sales experience
High school diploma or equivalent
Computer savvy
Recognize, apply and explain your product or service knowledge
Knowledge of CRM or Sales force tools
Internet speed > 15 mbps. A hardwired direct connection to your home router is recommended
What you can expect:
Knowledgeable, encouraging, and present leadership
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Guaranteed base wage plus commission - top reps earn $33k-$37k/year
And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. #LI-Remote
Job
: _Customer Care Representative
Jan 20, 2022
Full time
At TTEC, we’re all about the Human Experience. Elevated. As a Sales Representative working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Inbound and Outbound opportunities available .
Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States. What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sales opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close
What You Bring to the Role
At least 3 months of sales experience
High school diploma or equivalent
Computer savvy
Recognize, apply and explain your product or service knowledge
Knowledge of CRM or Sales force tools
Internet speed > 15 mbps. A hardwired direct connection to your home router is recommended
What you can expect:
Knowledgeable, encouraging, and present leadership
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Guaranteed base wage plus commission - top reps earn $33k-$37k/year
And yes…all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. #LI-Remote
Job
: _Customer Care Representative
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors and New Markets Venture Fund. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with the majority of our employees working remotely.
Why is this role important?
As a School Partnership Associate (SPA), you have the opportunity to impact the lives of children in a positive way. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening up dialogue with school administrators, you will be able to discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery.
What will you do at PresenceLearning?
Make outbound calls to District-level administrators and School Superintendents to qualify leads.
Qualify inbound leads.
Conduct thoughtful research on target accounts in order to turn cold calls into warm calls.
Using your creativity and excellent communication skills, initiate quality conversations with target accounts.
Schedule qualified business meetings for your field sales representative.
Collaborate with your field sales rep to develop a target account plan.
Build and nurture relationships with district administrators using thoughtful messaging and resources
Make on-site visits to school district offices to initiate conversations with Special Education administrators.
Represent PresenceLearning at Special Education related meetings, conferences, and parent education events.
Virtually deliver engaging presentations that allow schools and districts to gain a better understanding of how live, online therapy sessions are conducted.
Average travel time is 50% per quarter.
What are we looking for?
A passion for improving the lives of children and their families.
A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals.
Creative in their approach to build the sales pipeline.
An individual with a high-level of organization who follows up and follows through in a timely manner with prospects.
Strong communication skills. You must be comfortable engaging in conversations both in person, on the phone and in front of groups.
Excellent grammar and writing skills.
Teamplayer: It’s critical that you execute a well developed success plan that is constructed and agreed upon by you and your account team.
Metrics oriented: You understand what your daily, weekly and monthly activity must be in order for you to achieve personal goals.
Objection handling doesn’t scare you. You prepare for and practice objection handling scenarios and use success stories to redirect the conversation.
You will use the sales acceleration tools provided to improve productivity.
Positive attitude and solution oriented.
BA or MA in education is a plus.
Experience with Salesforce/CRM tool and sales enablement tools is a plus.
Must have a car as this role requires onsite visits and face to face meetings.
Must have appropriate home office space, high-speed internet connection and cell phone reception.
You will do well here if:
You display enthusiasm in all aspects of the position.
You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise.
You invest in your skill set and seek opportunities to continue developing professionally
You are focused and driven to meet and exceed goals
You handle both wins and rejections with grace.
You share best practices and challenges with your manager and team.
You understand the power of listening and asking the right questions at the appropriate time.
You are able to balance being competitive and collaborative
You know how to build trust and customer satisfaction.
A previous educator, coach, mentor, administrator who is looking to build a career in sales.
Position details
This role is a remote opportunity and preferred location is based out of your home office in Portland, OR
Occasional travel may be required (post-COVID) for meetings or conferences
Aug 20, 2021
Full time
About PresenceLearning
PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services, and assessments for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Bain Capital’s Double Impact Fund, Catalyst Investors and New Markets Venture Fund. We currently have 150+ employees and 1,500 clinicians working in our network. We are a national company, headquartered in NYC, with the majority of our employees working remotely.
Why is this role important?
As a School Partnership Associate (SPA), you have the opportunity to impact the lives of children in a positive way. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening up dialogue with school administrators, you will be able to discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery.
What will you do at PresenceLearning?
Make outbound calls to District-level administrators and School Superintendents to qualify leads.
Qualify inbound leads.
Conduct thoughtful research on target accounts in order to turn cold calls into warm calls.
Using your creativity and excellent communication skills, initiate quality conversations with target accounts.
Schedule qualified business meetings for your field sales representative.
Collaborate with your field sales rep to develop a target account plan.
Build and nurture relationships with district administrators using thoughtful messaging and resources
Make on-site visits to school district offices to initiate conversations with Special Education administrators.
Represent PresenceLearning at Special Education related meetings, conferences, and parent education events.
Virtually deliver engaging presentations that allow schools and districts to gain a better understanding of how live, online therapy sessions are conducted.
Average travel time is 50% per quarter.
What are we looking for?
A passion for improving the lives of children and their families.
A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals.
Creative in their approach to build the sales pipeline.
An individual with a high-level of organization who follows up and follows through in a timely manner with prospects.
Strong communication skills. You must be comfortable engaging in conversations both in person, on the phone and in front of groups.
Excellent grammar and writing skills.
Teamplayer: It’s critical that you execute a well developed success plan that is constructed and agreed upon by you and your account team.
Metrics oriented: You understand what your daily, weekly and monthly activity must be in order for you to achieve personal goals.
Objection handling doesn’t scare you. You prepare for and practice objection handling scenarios and use success stories to redirect the conversation.
You will use the sales acceleration tools provided to improve productivity.
Positive attitude and solution oriented.
BA or MA in education is a plus.
Experience with Salesforce/CRM tool and sales enablement tools is a plus.
Must have a car as this role requires onsite visits and face to face meetings.
Must have appropriate home office space, high-speed internet connection and cell phone reception.
You will do well here if:
You display enthusiasm in all aspects of the position.
You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise.
You invest in your skill set and seek opportunities to continue developing professionally
You are focused and driven to meet and exceed goals
You handle both wins and rejections with grace.
You share best practices and challenges with your manager and team.
You understand the power of listening and asking the right questions at the appropriate time.
You are able to balance being competitive and collaborative
You know how to build trust and customer satisfaction.
A previous educator, coach, mentor, administrator who is looking to build a career in sales.
Position details
This role is a remote opportunity and preferred location is based out of your home office in Portland, OR
Occasional travel may be required (post-COVID) for meetings or conferences
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise.
We are focused on campus, branch, mobility and the IoT to transform businesses with the combined power of compute, context, control and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
Sounds like you? Then we have the right opportunity—we are looking for an Inside Channel Account Manager to join us! In this amazing role, you can make your mark by supporting virtually (by phone, electronically or social media) a set of accounts, across our whole portfolio. You will partner closely with our field sales teams, channel partners and/or end customers to move sales opportunities to closure. You will play a fundamental role in our continued growth by setting and developing the sales strategy and relationships for your assigned accounts, territory or industry area. If you have a track record of solution selling, want to be part of a business area that is growing - with great opportunities, and are ready for your next role, then please apply today!
The iCAM will be responsible for locating, recruiting, training and developing qualified Channel Partners in order to achieve corporate objectives of sales, growth, profits and visibility within the partner community.
The iCAM must also prospect by proactively making outbound calls to identify end user opportunities for the partner community, building pipeline, providing necessary presales support, working closely with Channel Partners and driving deals to increase revenue. All individuals will be expected to exceed quota assignments for their respective assigned areas and maintain a detailed record of their activities.
Additionally, the iCAM will be responsible for monthly, quarterly, and annual partner targets in a designated region of the United States. The ICAM is also responsible for reporting and analyzing partner data they are currently supporting.
Opportunity for Advancement: The successful candidate will be motivated to meet sales objectives in the iCAM role for an average of 24 months. After this initial period the candidate will be open to potential assignments to field sales and/or channel opportunities so long as the business environment and headcount allows.
How you will make your mark:
Accept inbound and perform outbound telephone calls from/to strategic partners to identify sales opportunities
Track sales opportunities (leads, deal registration, quotes etc.) and drive partners’ revenue generation activities
Perform ongoing analysis and reporting on partners that are supported
Act as a liaison between partners and appropriate ARUBA NETWORKS sales reps to help partners close sales opportunities
Demonstrate consistent achievement of sales quota
Proficiency with various software applications programs including Microsoft Office and CRM tools such as Salesforce.com
Close business while achieving a high level of partner satisfaction
Required Qualifications:
2 years of selling or account management experienced; preferable in IT industry
Demonstrated ability to move leads through entire sales process independently
Proven inside sales performance
Must be within a 30-mile distance of Portland office
Preferred Qualifications:
Bachelor’s degree
Experience selling wireless, networking or technology security solutions
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers
Join us and make your mark!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Jul 07, 2021
Full time
Aruba is redefining the "Intelligent Edge" Aruba is creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise.
We are focused on campus, branch, mobility and the IoT to transform businesses with the combined power of compute, context, control and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future.
Sounds like you? Then we have the right opportunity—we are looking for an Inside Channel Account Manager to join us! In this amazing role, you can make your mark by supporting virtually (by phone, electronically or social media) a set of accounts, across our whole portfolio. You will partner closely with our field sales teams, channel partners and/or end customers to move sales opportunities to closure. You will play a fundamental role in our continued growth by setting and developing the sales strategy and relationships for your assigned accounts, territory or industry area. If you have a track record of solution selling, want to be part of a business area that is growing - with great opportunities, and are ready for your next role, then please apply today!
The iCAM will be responsible for locating, recruiting, training and developing qualified Channel Partners in order to achieve corporate objectives of sales, growth, profits and visibility within the partner community.
The iCAM must also prospect by proactively making outbound calls to identify end user opportunities for the partner community, building pipeline, providing necessary presales support, working closely with Channel Partners and driving deals to increase revenue. All individuals will be expected to exceed quota assignments for their respective assigned areas and maintain a detailed record of their activities.
Additionally, the iCAM will be responsible for monthly, quarterly, and annual partner targets in a designated region of the United States. The ICAM is also responsible for reporting and analyzing partner data they are currently supporting.
Opportunity for Advancement: The successful candidate will be motivated to meet sales objectives in the iCAM role for an average of 24 months. After this initial period the candidate will be open to potential assignments to field sales and/or channel opportunities so long as the business environment and headcount allows.
How you will make your mark:
Accept inbound and perform outbound telephone calls from/to strategic partners to identify sales opportunities
Track sales opportunities (leads, deal registration, quotes etc.) and drive partners’ revenue generation activities
Perform ongoing analysis and reporting on partners that are supported
Act as a liaison between partners and appropriate ARUBA NETWORKS sales reps to help partners close sales opportunities
Demonstrate consistent achievement of sales quota
Proficiency with various software applications programs including Microsoft Office and CRM tools such as Salesforce.com
Close business while achieving a high level of partner satisfaction
Required Qualifications:
2 years of selling or account management experienced; preferable in IT industry
Demonstrated ability to move leads through entire sales process independently
Proven inside sales performance
Must be within a 30-mile distance of Portland office
Preferred Qualifications:
Bachelor’s degree
Experience selling wireless, networking or technology security solutions
What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers
Join us and make your mark!
Find out more about us and follow us on:
https://www.facebook.com/HPECareers
https://twitter.com/HPE_Careers
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales associate - Spanish - English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Bilingual Licensed Insurance Agent - Spanish - English in Daytona, FL . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the Daytona, FL area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • And yes…all the competitive performance bonus opportunities and benefits you’d expect.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
: US-FL-Daytona
: _Customer Care Representative
Jun 14, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales associate - Spanish - English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Bilingual Licensed Insurance Agent - Spanish - English in Daytona, FL . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the Daytona, FL area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • And yes…all the competitive performance bonus opportunities and benefits you’d expect.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
: US-FL-Daytona
: _Customer Care Representative
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales Representative - Spanish-English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent work from home. That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
What You Can Expect
FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Company-provided computer once you have secured your license
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wage of $17.00 as you earn as you learn. Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Ability to read, write and speak fluently in Spanish and English • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales Representative - Spanish-English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent work from home. That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC. Our TTEC work from home team has 41 preferred residency states. We do not hire residents of AK, CA, HI or outside of the United States.
What You Can Expect
FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by TTEC as your employer
Company-provided computer once you have secured your license
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career-growth and lots of learning opportunities for aspiring minds
TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wage of $17.00 as you earn as you learn. Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus.
And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you. For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/ .
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Ability to read, write and speak fluently in Spanish and English • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales Representative - Spanish-English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent in Las Vegas, NV . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the Las Vegas, NV area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • $17.00 per hour as you learn. Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • Ability to read, write and speak fluently in Spanish and English • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
Primary Location
: US-NV-Las Vegas
Job
: _Customer Care Representative
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Customer Service and Sales Representative - Spanish-English . In this role, you’ll grow your career by connecting your customer service and sales aptitude to become a Licensed Insurance Agent in Las Vegas, NV . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Customer Experience Champion, You’ll Enjoy • Work from home in the Las Vegas, NV area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device • Flexible and growth-oriented study sessions • All state licensing exam fees covered by company • Yearly renewal of license provided by TTEC as your employer • Company-provided computer once you have secured your license • $17.00 per hour as you learn. Once you receive your license, you will receive an increase to the base wage as you enter production on the program and the potential for a healthcare season completion bonus • And yes…all the competitive performance bonus opportunities and benefits you’d expect. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring • Ability to read, write and speak fluently in Spanish and English • High speed internet access (>15 mbps) • Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) • Ability to maintain and follow strict personal privacy for customer information • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
Primary Location
: US-NV-Las Vegas
Job
: _Customer Care Representative
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Licensed Healthcare Insurance Agent - Spanish - English in Daytona, FL . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Healthcare Insurance Agent, You’ll Enjoy • Work from home in the Daytona, FL area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • Company-provided computer • And yes…all the competitive performance bonus opportunities and benefits you’d expect.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • High speed internet access (>15 mbps) • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
: US-FL-Daytona
: _Customer Care Representative
Jun 11, 2021
Full time
At TTEC, we are all about the Human Experience. Elevated. You can be a part of creating and delivering amazing customer experiences… and at the same time… #experienceTTEC, an award-winning, employment experience as a Bilingual Licensed Healthcare Insurance Agent - Spanish - English in Daytona, FL . That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits. It’s time to take your career to the next level with TTEC.
As a TTEC Healthcare Insurance Agent, You’ll Enjoy • Work from home in the Daytona, FL area to start and in our office once it is safe to do so again. • Knowledgeable, encouraging, supportive and present leadership • All license fees provided by TTEC as your employer • Continuing education paid by TTEC • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • Company-provided computer • And yes…all the competitive performance bonus opportunities and benefits you’d expect.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner • Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring • High speed internet access (>15 mbps) • Current Health insurance license • Minimum six (6) months sales experience • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • Strong customer service orientation • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • Ability to read, write and speak fluently in Spanish and English
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.
: US-FL-Daytona
: _Customer Care Representative
Who we are:
Berkshire is an HR consulting firm based in Columbia, MD. We are a leader in Affirmative Action consulting, with other specialties in Diversity, Equity, and Inclusion, Compensation Services, Applicant Tracking, and Training.
A quick snapshot about the position:
Berkshire is looking for a motivated learner to join our team. Our new Business Development Support Representative will assist our growing team in driving new business, nurturing current contacts, and assisting in the complex proposal and RFI process.
We need an outside-the-box thinker who possesses excellent writing and research skills. This is a new position in a company that is poised to grow, and your role will grow along with it.
About the role
Spend 2-3 months learning all about Berkshire Associates products and services, our business model and how we serve our clients.
Develop a solid understand of the technology used by Berkshire – including our proprietary software, SalesForce, Conga and FinancialForce
Partner with the sales and marketing teams to review, revise and support ongoing messaging and marketing collateral.
Monitor and qualify inbound leads as assigned and convert your leads into sales qualified opportunities.
Support account executives and business development team with complex proposals, client presentations and correspondence
Set up meetings or calls between (prospective) clients.
Track interactions with clients and prospects to build the company’s knowledge base.
Work with sales to research new prospects and users and develop and implement appropriate engagement strategies.
Support marketing and sales in finding leads through various research techniques and analyses.
Research target companies and sectors that align with Berkshire’s target audience.
Communicate with manager and internal teams about sales progress and prepare peers for client onboarding and create internal awareness of client needs.
Qualifications
2-3 or more of complex sales or SaaS experience Sales Development Representative.
Degree in business, marketing, or related subject
Exceptional analytical skills
Demonstrable commercial experience, particularly in B2B
Excellent communication skills, especially as a writer
Solid negotiation skills
Organizational skills with a keen eye for detail
Fluent English
Nice to Have
Spanish language skills
Experience in the Affirmative Action space.
Skills : research, writing, tech savvy, MS tools proficient (Word, Excel, PowerPoint), marketing and sales
Adjectives: detail oriented, creative thinker,
What others say about you : work well under pressure and with deadlines, is a team player
If you are interested and you meet the requirements, we invite you to join the team!!
Berkshire is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Berkshire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
May 20, 2021
Full time
Who we are:
Berkshire is an HR consulting firm based in Columbia, MD. We are a leader in Affirmative Action consulting, with other specialties in Diversity, Equity, and Inclusion, Compensation Services, Applicant Tracking, and Training.
A quick snapshot about the position:
Berkshire is looking for a motivated learner to join our team. Our new Business Development Support Representative will assist our growing team in driving new business, nurturing current contacts, and assisting in the complex proposal and RFI process.
We need an outside-the-box thinker who possesses excellent writing and research skills. This is a new position in a company that is poised to grow, and your role will grow along with it.
About the role
Spend 2-3 months learning all about Berkshire Associates products and services, our business model and how we serve our clients.
Develop a solid understand of the technology used by Berkshire – including our proprietary software, SalesForce, Conga and FinancialForce
Partner with the sales and marketing teams to review, revise and support ongoing messaging and marketing collateral.
Monitor and qualify inbound leads as assigned and convert your leads into sales qualified opportunities.
Support account executives and business development team with complex proposals, client presentations and correspondence
Set up meetings or calls between (prospective) clients.
Track interactions with clients and prospects to build the company’s knowledge base.
Work with sales to research new prospects and users and develop and implement appropriate engagement strategies.
Support marketing and sales in finding leads through various research techniques and analyses.
Research target companies and sectors that align with Berkshire’s target audience.
Communicate with manager and internal teams about sales progress and prepare peers for client onboarding and create internal awareness of client needs.
Qualifications
2-3 or more of complex sales or SaaS experience Sales Development Representative.
Degree in business, marketing, or related subject
Exceptional analytical skills
Demonstrable commercial experience, particularly in B2B
Excellent communication skills, especially as a writer
Solid negotiation skills
Organizational skills with a keen eye for detail
Fluent English
Nice to Have
Spanish language skills
Experience in the Affirmative Action space.
Skills : research, writing, tech savvy, MS tools proficient (Word, Excel, PowerPoint), marketing and sales
Adjectives: detail oriented, creative thinker,
What others say about you : work well under pressure and with deadlines, is a team player
If you are interested and you meet the requirements, we invite you to join the team!!
Berkshire is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Berkshire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
The Demand Generation Manager will help generate demand for Quorum by creating account-targeted campaigns to fill our inbound and outbound funnels. You will create campaigns using our website, email marketing via Hubspot, ads across a variety of channels, and an account-based marketing platform. While your work will benefit Quorum’s growth in a wide variety of ways, your success will primarily be measured by your ability to deliver warm leads from organizations within your given target account list.
What You’ll Do
First Week: Dive into a crash course on Quorum’s history, audience, product, and more. You’ll receive your target account list, begin to learn the nuances of your audience, and set the foundation for your success.
First Month: It’s go time! At this point, you’ll get the keys to our accounts and budgets across ads, email, and the website. This is your green light to launch live campaigns and start running up the numbers.
First Six Months: With a wide variety of campaigns under your belt, you’ll be able to measure your reliable impact on Quorum’s bottom-line revenue growth. Watch as the number grows and your teammates generate more sales with your help.
First Year: Build and implement a comprehensive 2022 demand generation plan for your territory. This plan will require close coordination with your Account Executive and Business Development Representative peers, and will lay the foundation for Quorum’s future growth across your target account list.
About You
You are known for writing amazing blast and nurture emails that people are compelled to open and click
You are a natural “people person” who easily establishes rapport and finds joy in the opportunity to collaborate with people with a variety of skill sets
You have at least three years of full-time experience working in B2B demand generation, or comparable experience driving conversion in a CRM like Salesforce over the course of a multi-month acquisition funnel for a product with an average sales price of $5-100k in annual recurring revenue
You have honed the ability to perform data analysis, identify actionable insights, and efficiently execute on opportunities
You take pride in educating and helping customers, and are always eager to learn more about what makes them tick
You regularly dedicate time to improving ad campaigns by finding new ways to lower your cost-per-conversion and push another AB test to statistical significance
You are excited to identify and prioritize problems, develop several proposed solutions, and work with team members to own the execution of these solutions
You are an especially competitive candidate if you consider yourself to be relentlessly reliable—always completing high-caliber projects on schedule
You are a superstar if your coworkers always come to you for creative new ideas
About Us
We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth
We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters
Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success
We use testing to optimize how we do our jobs on a daily basis
We are a small team, so we pitch in wherever needed
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least June 1, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All applicants do need to be willing and able to relocate to the Washington DC area in 2021.
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works ? If so, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $64,000.00 - $89,000.00 (OTE expectations dependent upon base salary)
Base Salary: $60,000.00 - $85,000.00 (commensurate with experience)
Plus up to $1,000.00 in bonuses every quarter based upon demand generation performance
Benefits: 401(k) match, trans-inclusive health/dental/vision insurance, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
Mar 12, 2021
Full time
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
The Demand Generation Manager will help generate demand for Quorum by creating account-targeted campaigns to fill our inbound and outbound funnels. You will create campaigns using our website, email marketing via Hubspot, ads across a variety of channels, and an account-based marketing platform. While your work will benefit Quorum’s growth in a wide variety of ways, your success will primarily be measured by your ability to deliver warm leads from organizations within your given target account list.
What You’ll Do
First Week: Dive into a crash course on Quorum’s history, audience, product, and more. You’ll receive your target account list, begin to learn the nuances of your audience, and set the foundation for your success.
First Month: It’s go time! At this point, you’ll get the keys to our accounts and budgets across ads, email, and the website. This is your green light to launch live campaigns and start running up the numbers.
First Six Months: With a wide variety of campaigns under your belt, you’ll be able to measure your reliable impact on Quorum’s bottom-line revenue growth. Watch as the number grows and your teammates generate more sales with your help.
First Year: Build and implement a comprehensive 2022 demand generation plan for your territory. This plan will require close coordination with your Account Executive and Business Development Representative peers, and will lay the foundation for Quorum’s future growth across your target account list.
About You
You are known for writing amazing blast and nurture emails that people are compelled to open and click
You are a natural “people person” who easily establishes rapport and finds joy in the opportunity to collaborate with people with a variety of skill sets
You have at least three years of full-time experience working in B2B demand generation, or comparable experience driving conversion in a CRM like Salesforce over the course of a multi-month acquisition funnel for a product with an average sales price of $5-100k in annual recurring revenue
You have honed the ability to perform data analysis, identify actionable insights, and efficiently execute on opportunities
You take pride in educating and helping customers, and are always eager to learn more about what makes them tick
You regularly dedicate time to improving ad campaigns by finding new ways to lower your cost-per-conversion and push another AB test to statistical significance
You are excited to identify and prioritize problems, develop several proposed solutions, and work with team members to own the execution of these solutions
You are an especially competitive candidate if you consider yourself to be relentlessly reliable—always completing high-caliber projects on schedule
You are a superstar if your coworkers always come to you for creative new ideas
About Us
We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth
We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters
Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success
We use testing to optimize how we do our jobs on a daily basis
We are a small team, so we pitch in wherever needed
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least June 1, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All applicants do need to be willing and able to relocate to the Washington DC area in 2021.
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works ? If so, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $64,000.00 - $89,000.00 (OTE expectations dependent upon base salary)
Base Salary: $60,000.00 - $85,000.00 (commensurate with experience)
Plus up to $1,000.00 in bonuses every quarter based upon demand generation performance
Benefits: 401(k) match, trans-inclusive health/dental/vision insurance, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
Position Summary: Supports and works directly with the customers, sales force and other Dawn Team Members to meet and exceed customer’s needs. CSRs are the first line of representation and interaction with the customers.
Position Responsibilities: Receive inbound phone inquiries covering all aspects of customer service/customer needs. Handle inquiries and resolve customer issues. Enter and maintain customer orders and ensure accuracy (pricing, quantities, correct materials). Collaborate with sales force to build relationships/rapport with customers. Monitor shortage reports and communicate shortages to customer and sales team. All other duties and responsibilities as assigned by Team Manager.
Minimum Education Qualifications:
Highschool or GED
Certifications Required:
Spanish Speaking
Minimum Qualifications: 1. Minimum of two years prior customer service and telephone experience required 2. Bilingual (Spanish) preferred 3. Ability to type a minimum of 55 wpm and operate a 10-key adding machine a plus
Mar 02, 2021
Full time
Position Summary: Supports and works directly with the customers, sales force and other Dawn Team Members to meet and exceed customer’s needs. CSRs are the first line of representation and interaction with the customers.
Position Responsibilities: Receive inbound phone inquiries covering all aspects of customer service/customer needs. Handle inquiries and resolve customer issues. Enter and maintain customer orders and ensure accuracy (pricing, quantities, correct materials). Collaborate with sales force to build relationships/rapport with customers. Monitor shortage reports and communicate shortages to customer and sales team. All other duties and responsibilities as assigned by Team Manager.
Minimum Education Qualifications:
Highschool or GED
Certifications Required:
Spanish Speaking
Minimum Qualifications: 1. Minimum of two years prior customer service and telephone experience required 2. Bilingual (Spanish) preferred 3. Ability to type a minimum of 55 wpm and operate a 10-key adding machine a plus
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
The Demand Generation Manager will help generate demand for Quorum by creating account-targeted campaigns to fill our inbound and outbound funnels. You will create campaigns using our website, email marketing via Hubspot, ads across a variety of channels, and an account-based marketing platform. While your work will benefit Quorum’s growth in a wide variety of ways, your success will primarily be measured by your ability to deliver warm leads from organizations within your given target account list.
What You’ll Do
First Week: Dive into a crash course on Quorum’s history, audience, product, and more. You’ll receive your target account list, begin to learn the nuances of your audience, and set the foundation for your success.
First Month: It’s go time! At this point, you’ll get the keys to our accounts and budgets across ads, email, and the website. This is your green light to launch live campaigns and start running up the numbers.
First Six Months: With a wide variety of campaigns under your belt, you’ll be able to measure your reliable impact on Quorum’s bottom-line revenue growth. Watch as the number grows and your teammates generate more sales with your help.
First Year: Build and implement a comprehensive 2022 demand generation plan for your territory. This plan will require close coordination with your Account Executive and Business Development Representative peers, and will lay the foundation for Quorum’s future growth across your target account list.
About You
You are known for writing amazing blast and nurture emails that people are compelled to open and click
You are a natural “people person” who easily establishes rapport and finds joy in the opportunity to collaborate with people with a variety of skill sets
You have at least three years of full-time experience working in B2B demand generation, or comparable experience driving conversion in a CRM like Salesforce over the course of a multi-month acquisition funnel for a product with an average sales price of $5-100k in annual recurring revenue
You have honed the ability to perform data analysis, identify actionable insights, and efficiently execute on opportunities
You take pride in educating and helping customers, and are always eager to learn more about what makes them tick
You regularly dedicate time to improving ad campaigns by finding new ways to lower your cost-per-conversion and push another AB test to statistical significance
You are excited to identify and prioritize problems, develop several proposed solutions, and work with team members to own the execution of these solutions
You are an especially competitive candidate if you consider yourself to be relentlessly reliable—always completing high-caliber projects on schedule
You are a superstar if your coworkers always come to you for creative new ideas
About Us
We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth
We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters
Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success
We use testing to optimize how we do our jobs on a daily basis
We are a small team, so we pitch in wherever needed
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least March 31, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All applicants do need to be willing and able to relocate to the Washington DC area in 2021.
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works ? If so, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $60,000.00 - $70,000.00 (OTE expectations dependent upon base salary)
Base Salary: $56,000.00 - $66,000.00 (commensurate with experience)
Plus up to $1,000.00 in bonuses every quarter based upon demand generation performance
Benefits: 401(k) match, trans-inclusive health/dental/vision insurance, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
Nov 30, 2020
Full time
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
The Demand Generation Manager will help generate demand for Quorum by creating account-targeted campaigns to fill our inbound and outbound funnels. You will create campaigns using our website, email marketing via Hubspot, ads across a variety of channels, and an account-based marketing platform. While your work will benefit Quorum’s growth in a wide variety of ways, your success will primarily be measured by your ability to deliver warm leads from organizations within your given target account list.
What You’ll Do
First Week: Dive into a crash course on Quorum’s history, audience, product, and more. You’ll receive your target account list, begin to learn the nuances of your audience, and set the foundation for your success.
First Month: It’s go time! At this point, you’ll get the keys to our accounts and budgets across ads, email, and the website. This is your green light to launch live campaigns and start running up the numbers.
First Six Months: With a wide variety of campaigns under your belt, you’ll be able to measure your reliable impact on Quorum’s bottom-line revenue growth. Watch as the number grows and your teammates generate more sales with your help.
First Year: Build and implement a comprehensive 2022 demand generation plan for your territory. This plan will require close coordination with your Account Executive and Business Development Representative peers, and will lay the foundation for Quorum’s future growth across your target account list.
About You
You are known for writing amazing blast and nurture emails that people are compelled to open and click
You are a natural “people person” who easily establishes rapport and finds joy in the opportunity to collaborate with people with a variety of skill sets
You have at least three years of full-time experience working in B2B demand generation, or comparable experience driving conversion in a CRM like Salesforce over the course of a multi-month acquisition funnel for a product with an average sales price of $5-100k in annual recurring revenue
You have honed the ability to perform data analysis, identify actionable insights, and efficiently execute on opportunities
You take pride in educating and helping customers, and are always eager to learn more about what makes them tick
You regularly dedicate time to improving ad campaigns by finding new ways to lower your cost-per-conversion and push another AB test to statistical significance
You are excited to identify and prioritize problems, develop several proposed solutions, and work with team members to own the execution of these solutions
You are an especially competitive candidate if you consider yourself to be relentlessly reliable—always completing high-caliber projects on schedule
You are a superstar if your coworkers always come to you for creative new ideas
About Us
We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth
We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters
Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success
We use testing to optimize how we do our jobs on a daily basis
We are a small team, so we pitch in wherever needed
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least March 31, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All applicants do need to be willing and able to relocate to the Washington DC area in 2021.
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works ? If so, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $60,000.00 - $70,000.00 (OTE expectations dependent upon base salary)
Base Salary: $56,000.00 - $66,000.00 (commensurate with experience)
Plus up to $1,000.00 in bonuses every quarter based upon demand generation performance
Benefits: 401(k) match, trans-inclusive health/dental/vision insurance, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
1000 Jeter Drive - Opelika, Al
Guaranteed $12 per hour base pay!
The health and safety of our employees is a top priority! With over half of our U.S. workforce temporarily working remote, we are offering some of our new employees the same opportunity. To be eligible for work at home, you must live within 60 miles of an Afni location.
As a Bilingual Inbound Customer Resolution Specialists, you'll help customers that want to change their wireless provider but keep their phone number. We reward performance and quality with ways to earn incentives plus annual performance reviews for the opportunity to increase your pay.
Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Opelika where you can make friends, do meaningful work and start or grow your career -- we love to promote from within! This is your opportunity to work for the Winner of the 2019 Auburn City Favorites for Business & Services!
What You'll Do
All customer inquiries are inbound only.
We don't make outbound cold calls or do telemarketing.
No sales! Listen, understand, and take quick action.
Like all of us, customers just want someone to listen and help get their problems solved.
What You'll Get
Full time. 40 hours per week schedule.
Job stability. We've been doing this work in Opelika 18 years!
Training. We'll teach you everything you need to be great!
Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
College tuition reimbursement. Up to $5,250 annually!
Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
Referral Program. One of the best unlimited employee referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Customer Service Reps!
Do something different, rewarding, and truly advance your career while earning top dollar.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Job Type: Full-time
Nov 17, 2020
Full time
1000 Jeter Drive - Opelika, Al
Guaranteed $12 per hour base pay!
The health and safety of our employees is a top priority! With over half of our U.S. workforce temporarily working remote, we are offering some of our new employees the same opportunity. To be eligible for work at home, you must live within 60 miles of an Afni location.
As a Bilingual Inbound Customer Resolution Specialists, you'll help customers that want to change their wireless provider but keep their phone number. We reward performance and quality with ways to earn incentives plus annual performance reviews for the opportunity to increase your pay.
Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Opelika where you can make friends, do meaningful work and start or grow your career -- we love to promote from within! This is your opportunity to work for the Winner of the 2019 Auburn City Favorites for Business & Services!
What You'll Do
All customer inquiries are inbound only.
We don't make outbound cold calls or do telemarketing.
No sales! Listen, understand, and take quick action.
Like all of us, customers just want someone to listen and help get their problems solved.
What You'll Get
Full time. 40 hours per week schedule.
Job stability. We've been doing this work in Opelika 18 years!
Training. We'll teach you everything you need to be great!
Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
College tuition reimbursement. Up to $5,250 annually!
Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
Referral Program. One of the best unlimited employee referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Customer Service Reps!
Do something different, rewarding, and truly advance your career while earning top dollar.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Job Type: Full-time
TTEC Florida Virtual Career Fair
Thursday, August 20 th , 11 AM and 2 PM
(Career Presentation starts on time)
Zoom Link: https://bit.ly/ttecfloridavjf
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Rockledge, Florida. TTEC is offering you the chance to gain your license all on us.
Accepting digital applications for your protection and the protection of our employees: Apply online, or via text ‘ TTEC’ to 97211 to connect with us.
COVID-19 Note: During the pandemic, all our TTEC Rockledge employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet. Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA). This checks your system for compatibility to ours. When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program . In this program, TTEC will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TTEC
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Healthcare Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Bilingual in English and Spanish
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us Apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Rockledge, FL visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Primary Location
: US-FL-Melbourne
Job
: _Customer Care Representative
Jul 31, 2020
Full time
TTEC Florida Virtual Career Fair
Thursday, August 20 th , 11 AM and 2 PM
(Career Presentation starts on time)
Zoom Link: https://bit.ly/ttecfloridavjf
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Licensed Insurance Agent - Spanish with TTEC in Rockledge, Florida. TTEC is offering you the chance to gain your license all on us.
Accepting digital applications for your protection and the protection of our employees: Apply online, or via text ‘ TTEC’ to 97211 to connect with us.
COVID-19 Note: During the pandemic, all our TTEC Rockledge employees are working from home. Therefore, all applications and interviews are virtual. To facilitate the short-term remote new hire orientation and training environment for new hires, we are prioritizing those individuals with their own Windows-based PC and high-speed internet. Because of this, after you apply, you will be sent an email inviting you to take what we lovingly call the Initial Systems Assessment (or ISA). This checks your system for compatibility to ours. When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having your own PC does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program . In this program, TTEC will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TTEC
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Healthcare Licensed Insurance Agent, on a typical day, you’ll
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!)
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
Bilingual in English and Spanish
Strong customer service orientation
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Join Us Apply online today:
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Rockledge, FL visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
Primary Location
: US-FL-Melbourne
Job
: _Customer Care Representative