GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Mar 26, 2024
Seasonal
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Colorado Springs , Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 22, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Colorado Springs , Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 15, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Benefit Program Specialist I/II/III
$42,734 - $48,903 / year or higher DOQ + Full Time County Benefits
The James City County Social Services Department seeks an individual to perform responsible work reviewing and evaluating information gathered from applicants to determine eligibility for public assistance programs and services within established policies, procedures, and guidelines.
There are three levels of Benefit Program Specialist distinguished by the level of work performed and the qualifications of the employee.
Benefit Program Specialist I: $42,734 / year or higher DOQ
Benefit Program Specialist II: $45,704 / year or higher DOQ
Benefit Program Specialist III: $48,903 / year or higher DOQ
Responsibilities:
Determines and re-determines eligibility of individuals and families for one or more federal, state and local financial assistance programs including: Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled, and nursing home/community based care; TemporaryAssistance for Needy Families(TANF); Auxiliary Grants(AG); GeneralRelief (GR) for unattached children; and Energy Assistance; interprets and explains policies pertaining to financial assistance programs.
Conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Identifies and assesses customer needs to make proper referrals to various Social Services programs, such as Fraud, Children’s Services, Adult Services and Housing, as well as other community organizations, mental health, Social Security and other organizations.
Tracks and complies with state mandates for timeliness and accuracy compliance for all financial assistance programs; conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Gathers and analyzes verification documents received for authenticity, validity and accuracy; secures and safeguards confidential information from applicants, recipients and federal reports.
(Benefits Program Specialist III) Assists with training of staff; assumes supervisory duties in absence of supervisor; attends management meetings and public speaking engagements; assists with tracking and monitoring funds available for State, local and federal childcare subsidy budget, along with recruitment and retention of childcare subsidy vendors if assigned the Childcare Assistance program area.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human services or related field; some human service related experience, preferably involving interviewing customers.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of basic mathematical calculations.
Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication.
Ability to work independently; effectively manage multiple responsibilities; meet deadlines; exercise independent judgment and initiative; and pay attention to detail in accordance with established policies and procedures; the ability to perform basic mathematical calculations to determine income.
Click here to see a full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Benefit Program Specialist I/II/III
$42,734 - $48,903 / year or higher DOQ + Full Time County Benefits
The James City County Social Services Department seeks an individual to perform responsible work reviewing and evaluating information gathered from applicants to determine eligibility for public assistance programs and services within established policies, procedures, and guidelines.
There are three levels of Benefit Program Specialist distinguished by the level of work performed and the qualifications of the employee.
Benefit Program Specialist I: $42,734 / year or higher DOQ
Benefit Program Specialist II: $45,704 / year or higher DOQ
Benefit Program Specialist III: $48,903 / year or higher DOQ
Responsibilities:
Determines and re-determines eligibility of individuals and families for one or more federal, state and local financial assistance programs including: Supplemental Nutrition Assistance Program (SNAP); Medicaid for families, children, the elderly and disabled, and nursing home/community based care; TemporaryAssistance for Needy Families(TANF); Auxiliary Grants(AG); GeneralRelief (GR) for unattached children; and Energy Assistance; interprets and explains policies pertaining to financial assistance programs.
Conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Identifies and assesses customer needs to make proper referrals to various Social Services programs, such as Fraud, Children’s Services, Adult Services and Housing, as well as other community organizations, mental health, Social Security and other organizations.
Tracks and complies with state mandates for timeliness and accuracy compliance for all financial assistance programs; conducts detailed interviews on the telephone or in person to gather required information and troubleshoot discrepancies.
Gathers and analyzes verification documents received for authenticity, validity and accuracy; secures and safeguards confidential information from applicants, recipients and federal reports.
(Benefits Program Specialist III) Assists with training of staff; assumes supervisory duties in absence of supervisor; attends management meetings and public speaking engagements; assists with tracking and monitoring funds available for State, local and federal childcare subsidy budget, along with recruitment and retention of childcare subsidy vendors if assigned the Childcare Assistance program area.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human services or related field; some human service related experience, preferably involving interviewing customers.
Must possess or obtain within 30 days of hire a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of basic mathematical calculations.
Skill in use of computer software, especially Microsoft Office Suite; State Department of Social Services computer systems; and oral and written communication.
Ability to work independently; effectively manage multiple responsibilities; meet deadlines; exercise independent judgment and initiative; and pay attention to detail in accordance with established policies and procedures; the ability to perform basic mathematical calculations to determine income.
Click here to see a full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Human Resource Specialist I/II/III
$52,339 – $60,011 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work coordinating the day-to-day administration of comprehensive human resource activities for the General Services Department. There are three levels of the Human Resource Specialist General Services Department distinguished by the level of work performed and the qualifications of the employee.
Responsibilities:
Coordinates with department staff regarding human resource processes including employment and recruitment, onboarding, new hire training, benefits, retention, compensation, and HRIS systems; provides oversight and guidance to General Services staff to ensure best practices and applicable laws and processes are followed.
Coordinates and administers recruiting and new employee hiring processes; develops and implements marketing strategies to increase and attract a qualified and diverse applicant pool; develops and implements selection strategies for best qualified candidates; creates and maintains relationships with local schools to foster trades work-based learning and internships, and employment opportunities.
Assists with employee relations issues, including investigation and implementation of recommended disciplinary actions; works with Human Resource staff, General Services division supervisors and employees to resolve employee complaints and management issues; ensures actions taken are in compliance with James City County personnel policies and procedures, human resource management practices and applicable laws and regulations.
Ensures compliance and accuracy of records and retention management to include I-9, medical documentation, FOIA requests, subpoenas, and EVerify notifications.
Performs data entry in variety of databases; ensures accuracy of data and overall system integrity; maintains department related information on the County website and the intranet.
Keeps up-to-date on current trends and legislation in the human resource field; recommends changes to policies, procedures and practices to reflect best management practices and comply with current laws and regulations; conducts research on a wide variety of Human Resource related topics; provides consultation to employees and managers of the divisions within the General Services Department in all areas of human resource management.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human resource management or related field; Bachelor’s degree preferred; some professional human resource work experience, preferably in the public sector.
Experience with Vista HRMS, SQL and Web design programs preferred.
Experience developing and implementing successful social media and digital marketing campaigns is preferred.
Must have reliable transportation to work site(s).
Knowledge of principles and practices of professional human resource work; employee recruitment and hiring processes.
Knowledge of the Fair Labor Standards Act (FLSA), equal employment opportunity regulations, Affordable Care Act (ACA) and other employment laws; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and modern trends, issues, and practices in human resource field.
Skill in use of computer software, especially Microsoft Office Suite; and excellent written and oral communication skills.
Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures; establish and maintain effective working relationships with County employees, vendors, and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/25/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Human Resource Specialist I/II/III
$52,339 – $60,011 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work coordinating the day-to-day administration of comprehensive human resource activities for the General Services Department. There are three levels of the Human Resource Specialist General Services Department distinguished by the level of work performed and the qualifications of the employee.
Responsibilities:
Coordinates with department staff regarding human resource processes including employment and recruitment, onboarding, new hire training, benefits, retention, compensation, and HRIS systems; provides oversight and guidance to General Services staff to ensure best practices and applicable laws and processes are followed.
Coordinates and administers recruiting and new employee hiring processes; develops and implements marketing strategies to increase and attract a qualified and diverse applicant pool; develops and implements selection strategies for best qualified candidates; creates and maintains relationships with local schools to foster trades work-based learning and internships, and employment opportunities.
Assists with employee relations issues, including investigation and implementation of recommended disciplinary actions; works with Human Resource staff, General Services division supervisors and employees to resolve employee complaints and management issues; ensures actions taken are in compliance with James City County personnel policies and procedures, human resource management practices and applicable laws and regulations.
Ensures compliance and accuracy of records and retention management to include I-9, medical documentation, FOIA requests, subpoenas, and EVerify notifications.
Performs data entry in variety of databases; ensures accuracy of data and overall system integrity; maintains department related information on the County website and the intranet.
Keeps up-to-date on current trends and legislation in the human resource field; recommends changes to policies, procedures and practices to reflect best management practices and comply with current laws and regulations; conducts research on a wide variety of Human Resource related topics; provides consultation to employees and managers of the divisions within the General Services Department in all areas of human resource management.
Requirements:
Any combination of education and experience equivalent to an Associate’s degree in human resource management or related field; Bachelor’s degree preferred; some professional human resource work experience, preferably in the public sector.
Experience with Vista HRMS, SQL and Web design programs preferred.
Experience developing and implementing successful social media and digital marketing campaigns is preferred.
Must have reliable transportation to work site(s).
Knowledge of principles and practices of professional human resource work; employee recruitment and hiring processes.
Knowledge of the Fair Labor Standards Act (FLSA), equal employment opportunity regulations, Affordable Care Act (ACA) and other employment laws; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and modern trends, issues, and practices in human resource field.
Skill in use of computer software, especially Microsoft Office Suite; and excellent written and oral communication skills.
Ability to maintain moderately complex records and ensure their confidentiality; follow verbal and written instructions; work under pressure and meet deadlines; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures; establish and maintain effective working relationships with County employees, vendors, and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/25/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Girl Scouts of Colorado
Grand Junction, CO, USA 81501
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Feb 28, 2024
Part time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Feb 28, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This position is hybrid 3 days in the office. Candidate must be willing to be on call 24/7 unless on PTO The candidate must reside in: Schuylkill, Northumberland, Union, Montour, Columbia, or Snyder County. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement.6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. WHAT YOU NEED TO SUCCEED Bachelor's degree preferred. Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel is required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Must be a people person Public Speaking Must be good at Delegating Recruiting/Retention BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This position is hybrid 3 days in the office. Candidate must be willing to be on call 24/7 unless on PTO The candidate must reside in: Schuylkill, Northumberland, Union, Montour, Columbia, or Snyder County. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement.6: Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. WHAT YOU NEED TO SUCCEED Bachelor's degree preferred. Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel is required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Must be a people person Public Speaking Must be good at Delegating Recruiting/Retention BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Assist in identifying partnerships and screening and referring prospective volunteers. Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred. Travel: Ability to travel to field offices and events. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Implement and execute volunteer programs and services to further the engagement of volunteers. Assist with screenings, referrals, and placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs within the assigned area. May serve as liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation, execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure. Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Participate in the development and implementation of a comprehensive onboarding program for each volunteer position. Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs, tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Assist in identifying partnerships and screening and referring prospective volunteers. Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Knowledge of volunteer programs and policies preferred. Travel: Ability to travel to field offices and events. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Alliance’s mission is to provide essential housing and supportive services to people living in poverty with HIV/AIDS or other challenging health conditions. Our priority is in strengthening the safety net in Los Angeles County (LAC) for people caught in the downward spiral of chronic disease, hunger and homelessness. Alliance provides a housing continuum of care for men, women, children, and families living with HIV/AIDS. Because in Alliance we believe in a world in which hope is restored and lives are saved through homes, help, and healing. For more information, please visit us at alliancehh.org
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.20 - $29.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The Maintenance Coordinator/Repair Person will primarily work in a hybrid/field- based setting. The Maintenance Coordinator/Repair Person is responsible for coordinating between property owners/managers to ensure timely attention to resident requests. In addition, the Maintenance Coordinator/Repair Person will assist the Housing Manager with shared responsibilities for intakes, renewals, relocations, unit inspections, and minor unit repairs. This position does not require the Maintenance Coordinator/Repair Person to answer after-hour calls or weekend repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and develop communications with vendors and
Avert possible evictions of master-leased units by maintaining professional relationships with property owners and managers, promptly addressing their concerns.
Participate in agency staff meetings, trainings, and in-services.
Work closely with Housing Specialists, Social Workers, and Supportive Service Coordinators to assist with housing retention efforts and facilitate communication among the involved
Must be able to use a computer to update and complete work orders, vendor contacts, and client notes in the agency’s in-house system. Compose correspondence, memos, reports as
Perform basic maintenance to include, but not limited to changing door locks, checking smoke detectors, change outlets and GFI, change bathroom and kitchen faucets, unit turns, painting, and yearly inspections.
Assume responsibility for maintaining keys and key logs in the PSH
Facilitate the purchase of necessary household goods including appliances, furniture, and move-in
Ensure timely invoicing and oversee submission to Supervisor for pay of contracted work.
Perform additional tasks as assigned by
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
High school diploma or GED required.
Minimum of 3 years’ apartment/maintenance experience required.
Minimum of 2 years’ experience with vendor management required.
Must be able to speak English/Spanish.
Must be able to perform maintenance and handyman type duties, including light electrical, plumbing and painting.
Must have experience working with a diverse
Excellent active listening and ability to model good
Excellent interpersonal, written, and oral communication
Ability to manage multiple tasks and priorities, work independently as well as a member of a
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and
Required to maintain use of company provided tool kit
Required to use your own vehicle to service clients across the entire LA County.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This position involves both fieldwork and office work including bending, reaching, stooping, lifting, and moving of office materials or equipment related to client units weighing 25 pounds or more. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. No weekend work required.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Jan 18, 2024
Full time
Alliance’s mission is to provide essential housing and supportive services to people living in poverty with HIV/AIDS or other challenging health conditions. Our priority is in strengthening the safety net in Los Angeles County (LAC) for people caught in the downward spiral of chronic disease, hunger and homelessness. Alliance provides a housing continuum of care for men, women, children, and families living with HIV/AIDS. Because in Alliance we believe in a world in which hope is restored and lives are saved through homes, help, and healing. For more information, please visit us at alliancehh.org
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.20 - $29.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The Maintenance Coordinator/Repair Person will primarily work in a hybrid/field- based setting. The Maintenance Coordinator/Repair Person is responsible for coordinating between property owners/managers to ensure timely attention to resident requests. In addition, the Maintenance Coordinator/Repair Person will assist the Housing Manager with shared responsibilities for intakes, renewals, relocations, unit inspections, and minor unit repairs. This position does not require the Maintenance Coordinator/Repair Person to answer after-hour calls or weekend repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and develop communications with vendors and
Avert possible evictions of master-leased units by maintaining professional relationships with property owners and managers, promptly addressing their concerns.
Participate in agency staff meetings, trainings, and in-services.
Work closely with Housing Specialists, Social Workers, and Supportive Service Coordinators to assist with housing retention efforts and facilitate communication among the involved
Must be able to use a computer to update and complete work orders, vendor contacts, and client notes in the agency’s in-house system. Compose correspondence, memos, reports as
Perform basic maintenance to include, but not limited to changing door locks, checking smoke detectors, change outlets and GFI, change bathroom and kitchen faucets, unit turns, painting, and yearly inspections.
Assume responsibility for maintaining keys and key logs in the PSH
Facilitate the purchase of necessary household goods including appliances, furniture, and move-in
Ensure timely invoicing and oversee submission to Supervisor for pay of contracted work.
Perform additional tasks as assigned by
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
High school diploma or GED required.
Minimum of 3 years’ apartment/maintenance experience required.
Minimum of 2 years’ experience with vendor management required.
Must be able to speak English/Spanish.
Must be able to perform maintenance and handyman type duties, including light electrical, plumbing and painting.
Must have experience working with a diverse
Excellent active listening and ability to model good
Excellent interpersonal, written, and oral communication
Ability to manage multiple tasks and priorities, work independently as well as a member of a
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and
Required to maintain use of company provided tool kit
Required to use your own vehicle to service clients across the entire LA County.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This position involves both fieldwork and office work including bending, reaching, stooping, lifting, and moving of office materials or equipment related to client units weighing 25 pounds or more. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. No weekend work required.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Job Summary
Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist or Advisor to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
The salary range for the positions begin at:
Academic/College Success Specialist: $41,500
Academic/College Success Advisor: $43,600
Salary will be commensurate with the candidate’s education and experience.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jan 17, 2024
Full time
Job Summary
Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist or Advisor to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
The salary range for the positions begin at:
Academic/College Success Specialist: $41,500
Academic/College Success Advisor: $43,600
Salary will be commensurate with the candidate’s education and experience.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What You Will Do: The Regional Manager is responsible for managing a team of specialists to implement all aspects of the council's member engagement strategy to increase Girl Scout and adult volunteer membership and enhance retention. This position contributes to development of regional membership goals and strategy in coordination with the Chief Membership & Program Officer and VP of Membership to achieve exemplary performance.
People Management
Hire, train, supervise, and evaluate assigned regional membership team.
Provide leadership to and manage the performance of members of the assigned regional membership team to accomplish objectives stated in the plan of work.
Membership Development
Direct implementation of comprehensive recruitment campaigns and strategies at the regional level in coordination with statewide strategy.
Direct implementation of regional volunteer support plans that align with organizational strategy in volunteer and girl retention, GSLE delivery, Service Unit development, and volunteer communications, assessment, and recognition.
Facilitate conflict resolution as issues arise in the region, escalating as needed.
Collaborate with statewide adult learning staff to ensure new volunteer learning opportunities are available and implemented in the region.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Regional Administrative Duties
Support the development of a regional budget and monitors associated regional expenses.
Office management duties.
Cross-Functional Responsibilities:
Collaborate with statewide teams to support the development and implementation of long- and short-term goals, objectives, and action plans related to member engagement and support.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Work cross functionally with other departments to support membership and the council's plan of work.
Supervise both regional Membership Staff and Adult Volunteers.
Qualifications:
High level of interpersonal skills, strong verbal and written communication skills.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Demonstrated abilities in planning, evaluation, and analysis.
Demonstrated ability in developing and working in and with diverse teams.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual and bicultural skills desired but not required.
Must pass a criminal background check.
Access to registered transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company standards.
Must pass a criminal background check.
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Desired Education:
Bachelor's degree in management, marketing, business administration, or nonprofit management preferred.
Your Experience:
3 years of experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
Your Working Environment:
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including evenings, weekends and some overnight stays. (Yes, you can flex your time!)
Regular travel throughout regional and council jurisdiction required.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
You Will Get:
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Salary:
This position pays a salaried range of $60,000-$65,000/year, plus mileage reimbursement.
Benefits:
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://girlscoutsco.workbrightats.com/jobs/1060296-286147.html
Jan 09, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What You Will Do: The Regional Manager is responsible for managing a team of specialists to implement all aspects of the council's member engagement strategy to increase Girl Scout and adult volunteer membership and enhance retention. This position contributes to development of regional membership goals and strategy in coordination with the Chief Membership & Program Officer and VP of Membership to achieve exemplary performance.
People Management
Hire, train, supervise, and evaluate assigned regional membership team.
Provide leadership to and manage the performance of members of the assigned regional membership team to accomplish objectives stated in the plan of work.
Membership Development
Direct implementation of comprehensive recruitment campaigns and strategies at the regional level in coordination with statewide strategy.
Direct implementation of regional volunteer support plans that align with organizational strategy in volunteer and girl retention, GSLE delivery, Service Unit development, and volunteer communications, assessment, and recognition.
Facilitate conflict resolution as issues arise in the region, escalating as needed.
Collaborate with statewide adult learning staff to ensure new volunteer learning opportunities are available and implemented in the region.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Regional Administrative Duties
Support the development of a regional budget and monitors associated regional expenses.
Office management duties.
Cross-Functional Responsibilities:
Collaborate with statewide teams to support the development and implementation of long- and short-term goals, objectives, and action plans related to member engagement and support.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Work cross functionally with other departments to support membership and the council's plan of work.
Supervise both regional Membership Staff and Adult Volunteers.
Qualifications:
High level of interpersonal skills, strong verbal and written communication skills.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Demonstrated abilities in planning, evaluation, and analysis.
Demonstrated ability in developing and working in and with diverse teams.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual and bicultural skills desired but not required.
Must pass a criminal background check.
Access to registered transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company standards.
Must pass a criminal background check.
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Desired Education:
Bachelor's degree in management, marketing, business administration, or nonprofit management preferred.
Your Experience:
3 years of experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
Your Working Environment:
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including evenings, weekends and some overnight stays. (Yes, you can flex your time!)
Regular travel throughout regional and council jurisdiction required.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
You Will Get:
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Salary:
This position pays a salaried range of $60,000-$65,000/year, plus mileage reimbursement.
Benefits:
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://girlscoutsco.workbrightats.com/jobs/1060296-286147.html
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Dec 08, 2023
Full time
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
King County
201 South Jackson Street. Seattle Washington
The King County Road Services Division is looking for an experienced Accounts Payable Specialist (Fiscal Specialist III ) to become a valuable addition to our dynamic team! In this role, you’ll have an opportunity to showcase your expertise/knowledge in multiple areas, and provide financial, accounting, and fiscal support. We’re looking for someone who is an active learner, adaptive, reliable , and action oriented . This is an exciting opportunity to work with the Roads Budget and Finance team and make a difference in our community! If this resonates with you, please apply! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people. We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities.
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
Perform accounts payable operations, including accurate budget charge coding and reconciliation for multiple projects.
Organize, track, code, prepare, process , and maintain data sources, such as invoices, contract documents, and other financial, accounting, and fiscal records.
Verify accuracy of accounting documentation; Identify accounting inconsistencies and errors and prepare corrections.
Prepare, and approve purchase requisitions, and expense reports.
Review, Research, Correct and summarize specialized and technical information from varied sources using spreadsheets and customized database applications.
Provide customer service to internal and external customers; Communicate established policies, procedures, codes, regulations, and other relevant information via phone, in writing and in person.
Perform financial or other numeric work, requiring the application of accepted bookkeeping or basic accounting methods.
Process incoming mail and documents; identify and prioritize sensitive matters; maintain confidentiality and professionalism.
Collaborate with team members to identify opportunities for process improvements.
Perform other duties as assigned.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. We would love to hear from people with:
An associate degree in accounting or closely related field or any combination of education, skills, training, and experience that clearly demonstrates the ability to perform the duties of this position.
Demonstrated experience in accounts payable/independent financial and cost accounting support work.
Demonstrated ability in managing and prioritizing a heavy diverse assignment workload requiring a high level of accuracy within a fast-paced, deadline driven environment .
Knowledge of accepted bookkeeping or basic accounting systems, methods, and applications.
Skill and proficiency in data entry and rectifying discrepancies and errors.
Exceptional devotion to a customer-centered approach and is dedicated to providing superior Customer Service.
Intermediate p roficiency in the use of Microsoft Office products including, Word, Excel, PowerPoint, SharePoint and Teams; Basic level proficiency in the use Adobe Pro.
The ability to work both collaboratively as part of an integral team and independently; Foster and sustain productive working relationships with diverse teams, customers, and vendors.
Exceptional verbal and written communication skills; Display professionalism by demonstrating integrity, patience and discretion.
Ability to support a culture of inclusion and contribute to a work environment that embraces and encourages diversity in its workforce where differences are valued.
Ability to maintain a high degree of confidentiality with sensitive and personal information.
Desired Qualifications:
Has working experience with Oracle EBS, JD Edwards, or SAP.
Knowledge of King County procurement polices and procedures.
Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/4/2023. Second interviews will be held the week of 12/11/2023. WHO IS ELEGIBLE TO APPLY: This position is open to all qualified applicants. This recruitment may also be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. WORK LOCATION: Currently we are filling a position that will report to the King Street Center in Seattle, but may have future openings in Renton, or Seattle. NOTE: When applicable - Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment. WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. FORMS AND MATERIALS: A full and complete King County Application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge and skills for the position. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: This position is represented by Local 117: International Brotherhood of Teamsters For more information regarding this recruitment, please contact: Cassandra Montgomery Human Resources Analyst 206-263-5866 cassandra.montgomery@kingcounty.gov Connect with me on LinkedIn Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work, and meetings. The responsibilities of this position will include regular and ongoing in-office work. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Emergency Designation Status: Non-Mission Critical Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Nov 16, 2023
Full time
The King County Road Services Division is looking for an experienced Accounts Payable Specialist (Fiscal Specialist III ) to become a valuable addition to our dynamic team! In this role, you’ll have an opportunity to showcase your expertise/knowledge in multiple areas, and provide financial, accounting, and fiscal support. We’re looking for someone who is an active learner, adaptive, reliable , and action oriented . This is an exciting opportunity to work with the Roads Budget and Finance team and make a difference in our community! If this resonates with you, please apply! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people. We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities.
To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
Perform accounts payable operations, including accurate budget charge coding and reconciliation for multiple projects.
Organize, track, code, prepare, process , and maintain data sources, such as invoices, contract documents, and other financial, accounting, and fiscal records.
Verify accuracy of accounting documentation; Identify accounting inconsistencies and errors and prepare corrections.
Prepare, and approve purchase requisitions, and expense reports.
Review, Research, Correct and summarize specialized and technical information from varied sources using spreadsheets and customized database applications.
Provide customer service to internal and external customers; Communicate established policies, procedures, codes, regulations, and other relevant information via phone, in writing and in person.
Perform financial or other numeric work, requiring the application of accepted bookkeeping or basic accounting methods.
Process incoming mail and documents; identify and prioritize sensitive matters; maintain confidentiality and professionalism.
Collaborate with team members to identify opportunities for process improvements.
Perform other duties as assigned.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. We would love to hear from people with:
An associate degree in accounting or closely related field or any combination of education, skills, training, and experience that clearly demonstrates the ability to perform the duties of this position.
Demonstrated experience in accounts payable/independent financial and cost accounting support work.
Demonstrated ability in managing and prioritizing a heavy diverse assignment workload requiring a high level of accuracy within a fast-paced, deadline driven environment .
Knowledge of accepted bookkeeping or basic accounting systems, methods, and applications.
Skill and proficiency in data entry and rectifying discrepancies and errors.
Exceptional devotion to a customer-centered approach and is dedicated to providing superior Customer Service.
Intermediate p roficiency in the use of Microsoft Office products including, Word, Excel, PowerPoint, SharePoint and Teams; Basic level proficiency in the use Adobe Pro.
The ability to work both collaboratively as part of an integral team and independently; Foster and sustain productive working relationships with diverse teams, customers, and vendors.
Exceptional verbal and written communication skills; Display professionalism by demonstrating integrity, patience and discretion.
Ability to support a culture of inclusion and contribute to a work environment that embraces and encourages diversity in its workforce where differences are valued.
Ability to maintain a high degree of confidentiality with sensitive and personal information.
Desired Qualifications:
Has working experience with Oracle EBS, JD Edwards, or SAP.
Knowledge of King County procurement polices and procedures.
Those applicants who pass the initial screening will be invited to participate in an interview the week of 12/4/2023. Second interviews will be held the week of 12/11/2023. WHO IS ELEGIBLE TO APPLY: This position is open to all qualified applicants. This recruitment may also be used to fill current and or/future career service, term-limited temporary, short-term temporary, and or/special duty positions over the next six months. WORK LOCATION: Currently we are filling a position that will report to the King Street Center in Seattle, but may have future openings in Renton, or Seattle. NOTE: When applicable - Special duty opportunities are only open to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreements or Coalition Labor Agreement for their base assignment. WORK SCHEDULE: The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., but may at times require work outside of normal business hours. This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is eligible for overtime pay. FORMS AND MATERIALS: A full and complete King County Application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge and skills for the position. SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: This position is represented by Local 117: International Brotherhood of Teamsters For more information regarding this recruitment, please contact: Cassandra Montgomery Human Resources Analyst 206-263-5866 cassandra.montgomery@kingcounty.gov Connect with me on LinkedIn Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work, and meetings. The responsibilities of this position will include regular and ongoing in-office work. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Emergency Designation Status: Non-Mission Critical Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Clark College
Clark College, 1933 Fort Vancouver Way, Vancouver, Washington 98663
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 in the Network Technology department. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Generate, track and follow-up on potential student leads.
Assist students with navigating the college systems and barrier removal.
Develop and maintain relationships with local high schools, businesses, and community organizations.
Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events.
Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the network technology programs.
Work with department faculty to assist with internship placement of screened candidates.
Coordinate with employers to align their hiring needs with the availability of our graduating students.
Assist in retention of current students.
Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
Work to achieve and support diversity objectives as established by the college.
Provide leadership in accordance with the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
Create a safe, bias-free working environment, which engenders respect for differences.
Perform other related duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education: S ome college coursework OR an Associate’s degree.
Computer Skills: One (1) year of experience using Microsoft Office Suite, including Word, Excel, Access, and Outlook, and experience with data mining and using various internet tools.
Travel: Ability to travel to various recruiting sites, occasional long distances (up to one hour) required.
Valid Driver’s license.
Valid Proof of insurance.
Experience: Three (3) years of work experience in any of the three key areas listed below:
Commissioned sales experience or equivalent experience in recruiting.
Counseling experience or equivalent experience directing people one-on-one towards established goals.
Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
JOB READINESS/WORKING CONDITIONS:
Ability to effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work with a strong attention to detail.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42| Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 8, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources November 15, 2023 23-00123
Nov 15, 2023
Full time
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 in the Network Technology department. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Generate, track and follow-up on potential student leads.
Assist students with navigating the college systems and barrier removal.
Develop and maintain relationships with local high schools, businesses, and community organizations.
Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events.
Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the network technology programs.
Work with department faculty to assist with internship placement of screened candidates.
Coordinate with employers to align their hiring needs with the availability of our graduating students.
Assist in retention of current students.
Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
Work to achieve and support diversity objectives as established by the college.
Provide leadership in accordance with the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
Create a safe, bias-free working environment, which engenders respect for differences.
Perform other related duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education: S ome college coursework OR an Associate’s degree.
Computer Skills: One (1) year of experience using Microsoft Office Suite, including Word, Excel, Access, and Outlook, and experience with data mining and using various internet tools.
Travel: Ability to travel to various recruiting sites, occasional long distances (up to one hour) required.
Valid Driver’s license.
Valid Proof of insurance.
Experience: Three (3) years of work experience in any of the three key areas listed below:
Commissioned sales experience or equivalent experience in recruiting.
Counseling experience or equivalent experience directing people one-on-one towards established goals.
Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
JOB READINESS/WORKING CONDITIONS:
Ability to effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work with a strong attention to detail.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42| Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 8, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources November 15, 2023 23-00123
Do you want to help build support to protect and restore the world’s oceans? Oceana is seeking a Senior Manager of Direct Response Fundraising to raise critical funds from new and existing donors, while utilizing a multi-channel approach to grow our base of online and offline donors. Join Oceana’s Global Marketing and Communications department in fighting to protect the world’s oceans, while also enhancing their capacity to feed a growing world.
The Senior Manager of Direct Response Fundraising is responsible for overseeing a donor stewardship specialist, and working together to expand Oceana’s outreach to low-dollar and mid-level donors. This includes day-to-day management and coordination of all channels, including email, SMS, direct mail, advertising, telemarketing, and monthly giving. The Senior Manager of Direct Response Fundraising manages digital and offline renewal, upgrade, reactivation, and stewardship fundraising campaigns aimed at securing and retaining one-time and monthly donors. This includes overseeing the management of the creative and copy approval processes and interdepartmental relations.
Candidates must have strong analytical skills, and be entrepreneurial and driven, with a previous track record in growth and retention campaign management of both digital and offline donors. This is a fast-paced environment that requires strong attention to detail, with the ability to work under pressure, juggle multiple projects, and adapt to a fast-changing environment.
This is a full -time position based in Washington, DC. At least five years of professional experience in non-profit direct response fundraising is required.
Founded in 2001, Oceana is the largest international advocacy organization dedicated solely to ocean conservation. We achieve measurable change by conducting specific, science-based campaigns with fixed deadlines and articulated goals. Our campaigns extend to countries that, combined, govern one-quarter of the world’s wild-caught fish, including Belize, Brazil, Canada, Chile, Mexico, Peru, the Philippines, the United Kingdom, the United States, and the 27 countries in the European Union.
Oceana values a diverse workforce and welcomes people different from each other in many ways, including characteristics such as race, gender, sexual orientation, religion, ethnicity, and national origin. Oceana considers all qualified candidates and seeks to recruit from a diverse candidate pool.
Note: Oceana requires all employees to provide proof of vaccination against Covid. Accommodation for new hires who have disabilities that make the vaccine medically inadvisable or those who have a sincere religious belief that the vaccine is impermissible may contact humanresources@oceana.org. Accommodation will be provided only as required by applicable law.
Oceana's US offices have operated on a hybrid schedule and staff have been required to work from their assigned office on Tuesday, Wednesday, and Thursday. With agreement between the employee and their supervisor, the employee may work from home Monday and Friday. Oceana continually evaluates safety protocols and updates our practices on an ongoing basis based on the CDC community level color coding system of green, yellow and red.
Nov 15, 2023
Full time
Do you want to help build support to protect and restore the world’s oceans? Oceana is seeking a Senior Manager of Direct Response Fundraising to raise critical funds from new and existing donors, while utilizing a multi-channel approach to grow our base of online and offline donors. Join Oceana’s Global Marketing and Communications department in fighting to protect the world’s oceans, while also enhancing their capacity to feed a growing world.
The Senior Manager of Direct Response Fundraising is responsible for overseeing a donor stewardship specialist, and working together to expand Oceana’s outreach to low-dollar and mid-level donors. This includes day-to-day management and coordination of all channels, including email, SMS, direct mail, advertising, telemarketing, and monthly giving. The Senior Manager of Direct Response Fundraising manages digital and offline renewal, upgrade, reactivation, and stewardship fundraising campaigns aimed at securing and retaining one-time and monthly donors. This includes overseeing the management of the creative and copy approval processes and interdepartmental relations.
Candidates must have strong analytical skills, and be entrepreneurial and driven, with a previous track record in growth and retention campaign management of both digital and offline donors. This is a fast-paced environment that requires strong attention to detail, with the ability to work under pressure, juggle multiple projects, and adapt to a fast-changing environment.
This is a full -time position based in Washington, DC. At least five years of professional experience in non-profit direct response fundraising is required.
Founded in 2001, Oceana is the largest international advocacy organization dedicated solely to ocean conservation. We achieve measurable change by conducting specific, science-based campaigns with fixed deadlines and articulated goals. Our campaigns extend to countries that, combined, govern one-quarter of the world’s wild-caught fish, including Belize, Brazil, Canada, Chile, Mexico, Peru, the Philippines, the United Kingdom, the United States, and the 27 countries in the European Union.
Oceana values a diverse workforce and welcomes people different from each other in many ways, including characteristics such as race, gender, sexual orientation, religion, ethnicity, and national origin. Oceana considers all qualified candidates and seeks to recruit from a diverse candidate pool.
Note: Oceana requires all employees to provide proof of vaccination against Covid. Accommodation for new hires who have disabilities that make the vaccine medically inadvisable or those who have a sincere religious belief that the vaccine is impermissible may contact humanresources@oceana.org. Accommodation will be provided only as required by applicable law.
Oceana's US offices have operated on a hybrid schedule and staff have been required to work from their assigned office on Tuesday, Wednesday, and Thursday. With agreement between the employee and their supervisor, the employee may work from home Monday and Friday. Oceana continually evaluates safety protocols and updates our practices on an ongoing basis based on the CDC community level color coding system of green, yellow and red.
Eastern Florida State College is currently seeking applications for the full-time position of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to communicate both orally and in writing.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The annual salary is $27,500 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from November 15, 2023 through November 26, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Nov 15, 2023
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to communicate both orally and in writing.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The annual salary is $27,500 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from November 15, 2023 through November 26, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
POSITION SUMMARY:
Under the direction of the Program Manager of HIV & HEP C Promotion, coordinate the program strategies incorporated into the HIVE – Long Beach program, which is charged with developing, coordinating, and evaluating activities targeting older adults living with HIV, with an emphasis on MSM. Decrease incidents of social isolation to promote health outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate and implement program protocols relating to the operation of special projects and initiatives designed to promote the health and well-being of persons living with HIV 50 years of age and older.
Serve as the point person for HIVE activities in the Long Beach area.
Coordinate a local community advisory board.
Recruit and supervise volunteers.
Identify community leaders and key informants to serve as social network contacts.
Facilitate group-level activities.
Participate in community meetings that address aging.
Work with the Evaluation Specialist with developing an evaluation plan and with collecting and reporting client-level data.
Identify additional resources and community partners that can assist with enhancing the level of services offered to older adults living with HIV.
Collect and analyze data regarding program outcome indicators and goals and assess new opportunities that promote access to and retention in HIV care.
Maintain knowledge about the latest treatment and science of HIV disease.
Prepare quantitative and qualitative reports.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Bachelor’s degree required and a minimum of three (3) years with project coordination and developing, implementing and evaluating health education programs; knowledge of HIV-related treatments; experience with patient records and files and working with persons with HIV; experience working with physicians, in the healthcare system, community-based organizations, and government entities. Experience working with older gay and bisexual men and other men who have sex with men.
Knowledge of:
Advanced interviewing techniques; health education principles and behavior; health and social concerns of diverse populations, community resources in Los Angeles County, HIV related issues, social determinants of health, and aging issues. Experience in motivational interviewing preferred; program evaluation; epidemiology of HIV transmission, polypharmacy, health behavior theories and models; health literacy; cultural competency; and community resources in Long Beach, CA.
Ability to:
Ability to: Maintain highest degree of confidentiality; work effectively and professionally with clients, volunteers, employees, and professionals from a variety of disciplines; work independently with minimal direction; meet frequent deadlines in a rapidly changing environment; respond with sensitivity to diverse ethnic groups, and to the issues and concerns surrounding HIV; use Excel or other spreadsheet/database applications; perform word processing functions in a Windows-based PC environment; report and orally present data in appropriate venues. .
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Nov 02, 2023
Full time
POSITION SUMMARY:
Under the direction of the Program Manager of HIV & HEP C Promotion, coordinate the program strategies incorporated into the HIVE – Long Beach program, which is charged with developing, coordinating, and evaluating activities targeting older adults living with HIV, with an emphasis on MSM. Decrease incidents of social isolation to promote health outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate and implement program protocols relating to the operation of special projects and initiatives designed to promote the health and well-being of persons living with HIV 50 years of age and older.
Serve as the point person for HIVE activities in the Long Beach area.
Coordinate a local community advisory board.
Recruit and supervise volunteers.
Identify community leaders and key informants to serve as social network contacts.
Facilitate group-level activities.
Participate in community meetings that address aging.
Work with the Evaluation Specialist with developing an evaluation plan and with collecting and reporting client-level data.
Identify additional resources and community partners that can assist with enhancing the level of services offered to older adults living with HIV.
Collect and analyze data regarding program outcome indicators and goals and assess new opportunities that promote access to and retention in HIV care.
Maintain knowledge about the latest treatment and science of HIV disease.
Prepare quantitative and qualitative reports.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Bachelor’s degree required and a minimum of three (3) years with project coordination and developing, implementing and evaluating health education programs; knowledge of HIV-related treatments; experience with patient records and files and working with persons with HIV; experience working with physicians, in the healthcare system, community-based organizations, and government entities. Experience working with older gay and bisexual men and other men who have sex with men.
Knowledge of:
Advanced interviewing techniques; health education principles and behavior; health and social concerns of diverse populations, community resources in Los Angeles County, HIV related issues, social determinants of health, and aging issues. Experience in motivational interviewing preferred; program evaluation; epidemiology of HIV transmission, polypharmacy, health behavior theories and models; health literacy; cultural competency; and community resources in Long Beach, CA.
Ability to:
Ability to: Maintain highest degree of confidentiality; work effectively and professionally with clients, volunteers, employees, and professionals from a variety of disciplines; work independently with minimal direction; meet frequent deadlines in a rapidly changing environment; respond with sensitivity to diverse ethnic groups, and to the issues and concerns surrounding HIV; use Excel or other spreadsheet/database applications; perform word processing functions in a Windows-based PC environment; report and orally present data in appropriate venues. .
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
POSITION SUMMARY:
This position is responsible for the management of the daily operations of Utilization Management (UM) at APLA Health and Wellness (APLAHW). This position will ensure that all processes, programs and operations of utilization management are fully implemented for APLAHW.
The Utilization Manager will be proactive in establishing collaborative working relationships with each member of the Care Delivery team to assure a sound Utilization Management Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops and Implements a standardized Utilization Management Program to ensure that all functions meet internal, Government, Health Plan/IPA and medical group requirements.
Ensures staff competency utilizing inter-rater reliability tools and evidence-based criteria for utilization review.
Develop, implement and maintain compliance, policies and procedures regarding medical utilization management functions.
Establishes excellent working relationships with all internal/external constituents and staff, including the Chief Medical Officer, clinic directors and site medical directors. Promotes collaborative relationships. Works cooperatively with other managers in the Quality Department, including the quality manager and risk/compliance manager.
Participates in the collection, analysis and reporting of data relevant to utilization management.
Collaborates with the Quality Director to identify opportunities for process improvements in Utilization management that are consistent with the organization’s vision and strategic long term goals.
Develop, implement, and maintain utilization management programs to facilitate the use of appropriate medical resources and decrease the business unit's financial exposure.
Compile and review multiple reports on work function activities for statistical and financial tracking purposes to identify utilization trends and make recommendations to management.
Communicates with the staff both verbally and in writing to convey health plan, contract or operations information to ensure all staff members have a consistent and appropriate knowledge base to perform their duties.
Promotes staff growth and development by identifying educational opportunities to increase efficiency and maintain compliance with industry standards.
Participates in staff meetings, assuring policy and procedures are adhered to and, when necessary, modified to address changing strategic objectives.
Supervise a staff of referral coordinators, currently consisting of one supervisor and 5 other referral coordinators; Supervise at least 2 patient engagement and retention specialists; Supervise at least 2 medical records coordinator.
Optimize processes and workflows for the UM staff.
Ensure the referrals staff are meeting key quality and risk management goals and referrals are being properly tracked.
Hire and train new UM staff as needed.
Manage the medical group’s referral filter tool, flagging questionable referrals for further evaluation by the site medical director.
Supervise staff who are monitoring patients in emergency departments and hospitals in real time and ensuring that such patient receive appropriate follow up by clinical staff. If necessary, this may require directly contacting patients to coordinate care to minimize risk of hospital readmission.
Ensure that high utilizing patients are appropriately engaged in case management programs
Report key UM metrics at monthly agency quality meetings
Lead monthly UM committee meetings
Other duties may be assigned to meet business needs
REQUIREMENTS:
Training and Experience:
Five (5) years’ utilization/care management experience in a clinical or managed care setting preferred.
Four (4) years management/supervisory experience (in a formal or informal role) preferred.
Requires either a Bachelor’s degree in Nursing (RN with active California certification) or other Healthcare related field like MPH, MHA, MBA/MS in healthcare related filed
Basic computer skills in a Windows operating environment including Microsoft Word, Excel, and an e-mail system.
Must be a dynamic leader, able to navigate a complex environment, with excellent verbal and written communication skills, as well as strong operations experience.
Effective influencing, negotiation, relationship-building and communication skills are essential.
Effective employee management skills.
Possess strong leadership, critical-thinking and motivational skills/abilities.
Excellent problem-solving and organizational skills required.
Knowledge of:
Knowledge of InterQual and/or Milliman software preferred.
Knowledge of electronic health records systems (eclinicalworks preferred).
Knowledge of ambulatory healthcare delivery and management.
Knowledge of NCQA, DMHC, CMS and other regulatory agency requirements pertaining to delivery of health care in the managed care setting.
Ability to:
Ability and willingness to travel among APLAHW locations.
Manage people through change.
Demonstrate flexibility through change.
Lead and form a collaborative team.
Work effectively under pressure due to changing priorities.
Independently and self-direct activities.
Work effectively, establish, and promote positive relationships.
Adapt quickly to changing conditions while managing multiple priorities.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and Booster require or Medical/Religious Exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Oct 23, 2023
Full time
POSITION SUMMARY:
This position is responsible for the management of the daily operations of Utilization Management (UM) at APLA Health and Wellness (APLAHW). This position will ensure that all processes, programs and operations of utilization management are fully implemented for APLAHW.
The Utilization Manager will be proactive in establishing collaborative working relationships with each member of the Care Delivery team to assure a sound Utilization Management Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops and Implements a standardized Utilization Management Program to ensure that all functions meet internal, Government, Health Plan/IPA and medical group requirements.
Ensures staff competency utilizing inter-rater reliability tools and evidence-based criteria for utilization review.
Develop, implement and maintain compliance, policies and procedures regarding medical utilization management functions.
Establishes excellent working relationships with all internal/external constituents and staff, including the Chief Medical Officer, clinic directors and site medical directors. Promotes collaborative relationships. Works cooperatively with other managers in the Quality Department, including the quality manager and risk/compliance manager.
Participates in the collection, analysis and reporting of data relevant to utilization management.
Collaborates with the Quality Director to identify opportunities for process improvements in Utilization management that are consistent with the organization’s vision and strategic long term goals.
Develop, implement, and maintain utilization management programs to facilitate the use of appropriate medical resources and decrease the business unit's financial exposure.
Compile and review multiple reports on work function activities for statistical and financial tracking purposes to identify utilization trends and make recommendations to management.
Communicates with the staff both verbally and in writing to convey health plan, contract or operations information to ensure all staff members have a consistent and appropriate knowledge base to perform their duties.
Promotes staff growth and development by identifying educational opportunities to increase efficiency and maintain compliance with industry standards.
Participates in staff meetings, assuring policy and procedures are adhered to and, when necessary, modified to address changing strategic objectives.
Supervise a staff of referral coordinators, currently consisting of one supervisor and 5 other referral coordinators; Supervise at least 2 patient engagement and retention specialists; Supervise at least 2 medical records coordinator.
Optimize processes and workflows for the UM staff.
Ensure the referrals staff are meeting key quality and risk management goals and referrals are being properly tracked.
Hire and train new UM staff as needed.
Manage the medical group’s referral filter tool, flagging questionable referrals for further evaluation by the site medical director.
Supervise staff who are monitoring patients in emergency departments and hospitals in real time and ensuring that such patient receive appropriate follow up by clinical staff. If necessary, this may require directly contacting patients to coordinate care to minimize risk of hospital readmission.
Ensure that high utilizing patients are appropriately engaged in case management programs
Report key UM metrics at monthly agency quality meetings
Lead monthly UM committee meetings
Other duties may be assigned to meet business needs
REQUIREMENTS:
Training and Experience:
Five (5) years’ utilization/care management experience in a clinical or managed care setting preferred.
Four (4) years management/supervisory experience (in a formal or informal role) preferred.
Requires either a Bachelor’s degree in Nursing (RN with active California certification) or other Healthcare related field like MPH, MHA, MBA/MS in healthcare related filed
Basic computer skills in a Windows operating environment including Microsoft Word, Excel, and an e-mail system.
Must be a dynamic leader, able to navigate a complex environment, with excellent verbal and written communication skills, as well as strong operations experience.
Effective influencing, negotiation, relationship-building and communication skills are essential.
Effective employee management skills.
Possess strong leadership, critical-thinking and motivational skills/abilities.
Excellent problem-solving and organizational skills required.
Knowledge of:
Knowledge of InterQual and/or Milliman software preferred.
Knowledge of electronic health records systems (eclinicalworks preferred).
Knowledge of ambulatory healthcare delivery and management.
Knowledge of NCQA, DMHC, CMS and other regulatory agency requirements pertaining to delivery of health care in the managed care setting.
Ability to:
Ability and willingness to travel among APLAHW locations.
Manage people through change.
Demonstrate flexibility through change.
Lead and form a collaborative team.
Work effectively under pressure due to changing priorities.
Independently and self-direct activities.
Work effectively, establish, and promote positive relationships.
Adapt quickly to changing conditions while managing multiple priorities.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and Booster require or Medical/Religious Exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.