Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
Jan 17, 2024
Full time
Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Dec 22, 2023
Full time
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Analyst Institute is looking to hire a Lead Donor Strategist on the Partnerships and Community Engagement Team, as a key part of our growing portfolio of work to help donors and institutional funders allocate resources for civic engagement, power-building, advocacy, and electoral change. For exceptional candidates, we are open to hiring at the Deputy Director level. We will be accepting applications through November 8, 2023, with priority given to candidates who apply before October 27, 2023.
The Role
For over a decade, AI has provided community members and practitioners with key learnings from hundreds of experiments and rigorous research. In collaboration across multiple departments, this role will ensure that organizational partners, foundations, donors, and their advisors are able to use research, learning, and the best available evidence to inform their decision-making. The Partnerships and Community and Engagement Team is a small and growing team, and the Lead Donor Strategist will have the opportunity to be involved in many aspects of the department’s work, while leading and managing specific donor-related projects across our portfolio. The Lead Donor Strategist will report to the Director of Strategic Partnerships and work with them to drive the work forward.
We’re looking to fill the Lead Donor Strategist role by January 2024. We will accept applications through November 8, with priority given to candidates who apply before October 27, 2023.
As the Lead Donor Strategist, you will:
Analyze, interpret and synthesize research across a variety of civic engagement, power-building, advocacy, and electoral outcomes on behalf of donors and institutional funders.
Develop tailored funding frameworks, identifying new ways to evaluate impact for donor and institutional funder partners.
Cultivate relationships with donors, donor advisors, program officers, and other giving entities, fostering long-term partnerships and actively seeking fee-for-service advising projects and research opportunities.
Lead and manage consulting projects that make evidence-based strategic recommendations for resource allocation.
Coordinate annual fee-for-service project targets alongside the broader community-focused initiatives of the team, ensuring alignment with our organizational goals and mission.
Translate Analyst Institute research into actionable resources for the donor community.
Collaborate with the Director of Strategic Partnerships and other AI staff to host convenings for the broader donor community.
Keep well informed of new and emerging research and recommendations around civic engagement, power-building, advocacy and electoral outcomes.
Qualifications
The following encompasses many of the skills and experiences we consider useful for the Lead Donor Strategist role, but we encourage you to apply even if you do not meet all of the qualifications.
You should be someone who is:
A strategic and analytical thinker, adept at accurately interpreting and synthesizing research; an ability to both see the “big picture” as well as understand the finer, tactical points is key.
A thoughtful communicator, with strong verbal and written communication skills, an ability to adapt content appropriately for diverse audiences, and a capacity to translate complex findings into actionable recommendations.
Willing and able to quickly become familiar with the body of research and recommendations from Analyst Institute and other relevant research entities.
Familiar with quantitative research and impact evaluation methods.
A creative collaborator, who is driven by developing new ideas and engaging with diverse perspectives with teammates and external partners.
Adept at building and maintaining relationships with a diversity of stakeholders and excited to build a fresh base of partnerships throughout the civic, progressive, and Democratic space.
A detail-oriented project manager who is experienced at leading, designing, and providing day-to-day oversight on simultaneous, fast-paced projects with multiple internal and external contributors and partners.
Committed to working with those representing historically marginalized communities in an equitable and inclusive manner.
Though less necessary for the role, we are interested in people with the following experiences (please be sure to note these in your resume and/or cover letter):
Knowledge of campaign and civic engagement organization program and giving timelines; experience working at a civic engagement, advocacy or electoral organization, as a funder, and/or on a campaign; familiarity with the power building landscape.
Familiarity with qualitative research methods.
Experience engaging with progressive donors, program officers, or similar.
Existing relationships with a range of civic-engagement and/or electoral donors.
Business development experience, including prospect identification and engagement.
Logistics
Location: Our entire staff works remotely in various states across the U.S., and our internal culture fully supports and integrates remote staff. This position may be asked to travel periodically for in-person trainings, important convenings, and team-building.
Start date: We are looking for this position to start January, 2024. This is a full-time, exempt position
Compensation range: Starting salary commensurate with experience and skill set from $95,000 - $110,000 for the Lead Donor Strategist role. For exceptional candidates, we are open to hiring at the Deputy Director level.
Benefits: These include 100% premium-covered health, dental, and vision care, generous paid time off, 401(k) matching, twelve weeks paid parental leave (including the birth, adoption, or fostering of a child), disability leave, life insurance, and professional development stipends for self-directed growth.
For more information: See some of the reasons you may want to work here and visit our website for more information about the work we do.
To apply: Fill out an application here .
People of color, members of the LGBTQ+ community, disabled people, and members of other commonly underrepresented groups are especially encouraged to apply, even if you don’t meet all of the criteria.
To ensure equal employment and advancement opportunities to all individuals, employment decisions at Analyst Institute will be based on merit, qualifications, and abilities. Analyst Institute does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, sex, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic information, citizenship, size, weight, or any other consideration made unlawful by federal, state or local laws. This policy governs all aspects of employment, including hiring, job assignment, compensation, discipline, termination, and access to benefits and training. Unfortunately, at this time we cannot provide sponsorship for those requiring visas or work permits.
AI is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations as determined through an interactive process. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accessibility@analystinstitute.org .
Oct 14, 2023
Full time
Analyst Institute is looking to hire a Lead Donor Strategist on the Partnerships and Community Engagement Team, as a key part of our growing portfolio of work to help donors and institutional funders allocate resources for civic engagement, power-building, advocacy, and electoral change. For exceptional candidates, we are open to hiring at the Deputy Director level. We will be accepting applications through November 8, 2023, with priority given to candidates who apply before October 27, 2023.
The Role
For over a decade, AI has provided community members and practitioners with key learnings from hundreds of experiments and rigorous research. In collaboration across multiple departments, this role will ensure that organizational partners, foundations, donors, and their advisors are able to use research, learning, and the best available evidence to inform their decision-making. The Partnerships and Community and Engagement Team is a small and growing team, and the Lead Donor Strategist will have the opportunity to be involved in many aspects of the department’s work, while leading and managing specific donor-related projects across our portfolio. The Lead Donor Strategist will report to the Director of Strategic Partnerships and work with them to drive the work forward.
We’re looking to fill the Lead Donor Strategist role by January 2024. We will accept applications through November 8, with priority given to candidates who apply before October 27, 2023.
As the Lead Donor Strategist, you will:
Analyze, interpret and synthesize research across a variety of civic engagement, power-building, advocacy, and electoral outcomes on behalf of donors and institutional funders.
Develop tailored funding frameworks, identifying new ways to evaluate impact for donor and institutional funder partners.
Cultivate relationships with donors, donor advisors, program officers, and other giving entities, fostering long-term partnerships and actively seeking fee-for-service advising projects and research opportunities.
Lead and manage consulting projects that make evidence-based strategic recommendations for resource allocation.
Coordinate annual fee-for-service project targets alongside the broader community-focused initiatives of the team, ensuring alignment with our organizational goals and mission.
Translate Analyst Institute research into actionable resources for the donor community.
Collaborate with the Director of Strategic Partnerships and other AI staff to host convenings for the broader donor community.
Keep well informed of new and emerging research and recommendations around civic engagement, power-building, advocacy and electoral outcomes.
Qualifications
The following encompasses many of the skills and experiences we consider useful for the Lead Donor Strategist role, but we encourage you to apply even if you do not meet all of the qualifications.
You should be someone who is:
A strategic and analytical thinker, adept at accurately interpreting and synthesizing research; an ability to both see the “big picture” as well as understand the finer, tactical points is key.
A thoughtful communicator, with strong verbal and written communication skills, an ability to adapt content appropriately for diverse audiences, and a capacity to translate complex findings into actionable recommendations.
Willing and able to quickly become familiar with the body of research and recommendations from Analyst Institute and other relevant research entities.
Familiar with quantitative research and impact evaluation methods.
A creative collaborator, who is driven by developing new ideas and engaging with diverse perspectives with teammates and external partners.
Adept at building and maintaining relationships with a diversity of stakeholders and excited to build a fresh base of partnerships throughout the civic, progressive, and Democratic space.
A detail-oriented project manager who is experienced at leading, designing, and providing day-to-day oversight on simultaneous, fast-paced projects with multiple internal and external contributors and partners.
Committed to working with those representing historically marginalized communities in an equitable and inclusive manner.
Though less necessary for the role, we are interested in people with the following experiences (please be sure to note these in your resume and/or cover letter):
Knowledge of campaign and civic engagement organization program and giving timelines; experience working at a civic engagement, advocacy or electoral organization, as a funder, and/or on a campaign; familiarity with the power building landscape.
Familiarity with qualitative research methods.
Experience engaging with progressive donors, program officers, or similar.
Existing relationships with a range of civic-engagement and/or electoral donors.
Business development experience, including prospect identification and engagement.
Logistics
Location: Our entire staff works remotely in various states across the U.S., and our internal culture fully supports and integrates remote staff. This position may be asked to travel periodically for in-person trainings, important convenings, and team-building.
Start date: We are looking for this position to start January, 2024. This is a full-time, exempt position
Compensation range: Starting salary commensurate with experience and skill set from $95,000 - $110,000 for the Lead Donor Strategist role. For exceptional candidates, we are open to hiring at the Deputy Director level.
Benefits: These include 100% premium-covered health, dental, and vision care, generous paid time off, 401(k) matching, twelve weeks paid parental leave (including the birth, adoption, or fostering of a child), disability leave, life insurance, and professional development stipends for self-directed growth.
For more information: See some of the reasons you may want to work here and visit our website for more information about the work we do.
To apply: Fill out an application here .
People of color, members of the LGBTQ+ community, disabled people, and members of other commonly underrepresented groups are especially encouraged to apply, even if you don’t meet all of the criteria.
To ensure equal employment and advancement opportunities to all individuals, employment decisions at Analyst Institute will be based on merit, qualifications, and abilities. Analyst Institute does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, sex, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic information, citizenship, size, weight, or any other consideration made unlawful by federal, state or local laws. This policy governs all aspects of employment, including hiring, job assignment, compensation, discipline, termination, and access to benefits and training. Unfortunately, at this time we cannot provide sponsorship for those requiring visas or work permits.
AI is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations as determined through an interactive process. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact accessibility@analystinstitute.org .
WORK SCHEDULE: This position is On-Call specifically for Adolescent Housing Services (Under-18), part-time , and non-exempt. Work schedules will vary and may include days, weekends, swing, grave, and holidays depending on program need. Shifts Coverage Needed: (Day shift hours are from 7:00 a.m. to 3:00 p.m. or 8:00 a.m. to 4:00 p.m., Swing shifts are 3:00pm to 11pm or 4:00 p.m. to 12:00 a.m., and Grave shift hours are 11:00 p.m. to 7:00 a.m. or 12:00 a.m. to 8:00 a.m.). On-Calls typically work mostly weekends, holidays, and emergency shift openings but schedules may vary due to emergent needs of program. On-Calls receive $1.75 per hour pay differential in lieu of benefits.
All applicants who work in our Casa de los Amigos program will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT ADOLESCENT HOUSING SERVICES: YouthCare’s Adolescent Housing Services is composed of two short-term shelters - HOPE Center and Adolescent Shelter, a shelter for unaccompanied minors Casa De Los Amigos, and long-term transitional living program Pathways. This department serves adolescents aged 12 to 17, is licensed by Washington State Department of Licensing Resources, and follow the Washington Administrative Codes (WAC 110-145-XXXX).
POSITION SUMMARY: Under the supervision of the Program Manager and/or Program Supervisor at each program location, the On-Call Youth Counselor for Adolescent Housing Services is responsible for the daily management of the program site. All Housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. Youth Counselor's task is to create a safe and caring environment for high risk youth in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
ESSENTIAL RESPONSIBILITIES:
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention to residents. Must be able to apply positive behavior modification techniques and model effective de-escalation and problem-solving skills.
Provide transportation with agency vehicles and or support for appointments (medical, counseling, etc.) as needed.
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filling shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in On-Call basis for the program and the agency, as required by individual program and agency needs.
With direction from Manager or Supervisor, help plan for, direct and/or provide support for recreational, educational, and therapeutic activities that are in alignment with service plans and permanency goals.
Instruct and assist youth in self-care skills/tasks, including personal care and preparing food for meals and snacks in accordance with posted menus. May be required to assist in packing client belongings and cleaning and sanitizing of exited bedrooms.
Depending on program needs, at designated times, prepare and cook meals for up to 20 clients.
Attend and fully participate in training sessions as required by program contracts (a minimum of 24 hours is required per year for Pathways, Hope Center, and Adolescent Shelter. A minimum of 40 hours per year is required for Casa).
Respond to program leadership for shift openings. Must provide monthly availability for at least three shifts per month.
Read and Complete daily progress notes, emails, logbook, and any other tracking documentation of provided client services.
Comply with mandated reporting requirements as outlined in the WACs.
Oversee the safety and cleanliness of the facility, including the restrooms, laundry room, the community room, and adjoining deck. Perform light janitorial work, including vacuuming carpets; taking out trash; sweeping/mopping floors; and similar tasks. Compile maintenance requests and submit to Program Manager or Program Supervisor as needed.
May need to dispense medication, and complete related documentation. May need to perform weekly medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Complete incident reports on any facility damage, medical emergencies or any significant incident which occurs in program or with client care.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
1 year of experience successfully working with at-risk-youth or young adults in a crisis, during outreach efforts or in residential setting.
High School Diploma or GED.
Experience and credentials must comply with program contract requirements including but not limited to the Washington State Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age. DCYF background checks is required for all employees working in Under-18 Housing programs.
Fluency in Spanish (both written and verbal).
PREFERRED REQUIREMENTS:
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. Bilingual candidates strongly encouraged to apply.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Computer software skills including Windows, Microsoft outlook, Microsoft Word
Initiative, creativity, reliability, flexibility, thoroughness
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth.
Ability to coordinate overall program functioning.
Ability to answer program phone, complete intakes/exits, and communicate with guardians, supervisors, and community resources. Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: Tax-deferred 401(k) retirement participation is available to eligible On-Call employees after successful completion of the 90-day Introductory Period. On-Call employees also earn Sick and Safe Leave in compliance with the City of Seattle Ordinance.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is On-Call specifically for Adolescent Housing Services (Under-18), part-time , and non-exempt. Work schedules will vary and may include days, weekends, swing, grave, and holidays depending on program need. Shifts Coverage Needed: (Day shift hours are from 7:00 a.m. to 3:00 p.m. or 8:00 a.m. to 4:00 p.m., Swing shifts are 3:00pm to 11pm or 4:00 p.m. to 12:00 a.m., and Grave shift hours are 11:00 p.m. to 7:00 a.m. or 12:00 a.m. to 8:00 a.m.). On-Calls typically work mostly weekends, holidays, and emergency shift openings but schedules may vary due to emergent needs of program. On-Calls receive $1.75 per hour pay differential in lieu of benefits.
All applicants who work in our Casa de los Amigos program will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT ADOLESCENT HOUSING SERVICES: YouthCare’s Adolescent Housing Services is composed of two short-term shelters - HOPE Center and Adolescent Shelter, a shelter for unaccompanied minors Casa De Los Amigos, and long-term transitional living program Pathways. This department serves adolescents aged 12 to 17, is licensed by Washington State Department of Licensing Resources, and follow the Washington Administrative Codes (WAC 110-145-XXXX).
POSITION SUMMARY: Under the supervision of the Program Manager and/or Program Supervisor at each program location, the On-Call Youth Counselor for Adolescent Housing Services is responsible for the daily management of the program site. All Housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. Youth Counselor's task is to create a safe and caring environment for high risk youth in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
ESSENTIAL RESPONSIBILITIES:
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention to residents. Must be able to apply positive behavior modification techniques and model effective de-escalation and problem-solving skills.
Provide transportation with agency vehicles and or support for appointments (medical, counseling, etc.) as needed.
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filling shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in On-Call basis for the program and the agency, as required by individual program and agency needs.
With direction from Manager or Supervisor, help plan for, direct and/or provide support for recreational, educational, and therapeutic activities that are in alignment with service plans and permanency goals.
Instruct and assist youth in self-care skills/tasks, including personal care and preparing food for meals and snacks in accordance with posted menus. May be required to assist in packing client belongings and cleaning and sanitizing of exited bedrooms.
Depending on program needs, at designated times, prepare and cook meals for up to 20 clients.
Attend and fully participate in training sessions as required by program contracts (a minimum of 24 hours is required per year for Pathways, Hope Center, and Adolescent Shelter. A minimum of 40 hours per year is required for Casa).
Respond to program leadership for shift openings. Must provide monthly availability for at least three shifts per month.
Read and Complete daily progress notes, emails, logbook, and any other tracking documentation of provided client services.
Comply with mandated reporting requirements as outlined in the WACs.
Oversee the safety and cleanliness of the facility, including the restrooms, laundry room, the community room, and adjoining deck. Perform light janitorial work, including vacuuming carpets; taking out trash; sweeping/mopping floors; and similar tasks. Compile maintenance requests and submit to Program Manager or Program Supervisor as needed.
May need to dispense medication, and complete related documentation. May need to perform weekly medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Complete incident reports on any facility damage, medical emergencies or any significant incident which occurs in program or with client care.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
1 year of experience successfully working with at-risk-youth or young adults in a crisis, during outreach efforts or in residential setting.
High School Diploma or GED.
Experience and credentials must comply with program contract requirements including but not limited to the Washington State Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age. DCYF background checks is required for all employees working in Under-18 Housing programs.
Fluency in Spanish (both written and verbal).
PREFERRED REQUIREMENTS:
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. Bilingual candidates strongly encouraged to apply.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Computer software skills including Windows, Microsoft outlook, Microsoft Word
Initiative, creativity, reliability, flexibility, thoroughness
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth.
Ability to coordinate overall program functioning.
Ability to answer program phone, complete intakes/exits, and communicate with guardians, supervisors, and community resources. Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: Tax-deferred 401(k) retirement participation is available to eligible On-Call employees after successful completion of the 90-day Introductory Period. On-Call employees also earn Sick and Safe Leave in compliance with the City of Seattle Ordinance.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation believes that in order to save wildlife and ourselves, we need to ensure that all Americans have access to clean air and water, safe communities, easy and equitable access to nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Marketing Director for Garden for Wildlife™ to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). In this role you will lead the new Garden for Wildlife™ Enterprise (GFWE) digital marketing strategy and campaigns to drive product sales and community growth to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities.
The GFWE is an independent business unit within the Innovation and Growth division and this position reports directly to the Head of Garden for Wildlife/AVP and is a team player in the Garden for Wildlife senior team that includes the directors of GFWE Operations and Growth, Tech Product Owner, and Finance. You will lead the strategy and execution of all B2C marketing and communication efforts, including brand experience, messaging, and identity, as well as direct product sales and marketing campaigns, in order to meet the revenue and impact goals of the business.
This role assures:
1) Garden for Wildlife™ brand consistency through every consumer touchpoint
2) Optimized customer experience and community engagement
3) Product visibility and sales primarily through digital marketing
You will ultimately grow revenue and participation via a platform that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with a passionate interactive community.
In this role you will:
Oversee marketing and communication strategies, tactics and messaging maximizing purchasing performance to achieve sales targets and revenue goals. This includes the development and execution of digital, SEO, and paid social advertising programs for the business.
Effectively manage the marketing budget and spend to maximize efficiencies and optimize campaign performance.
Recruit and manage a diverse and dynamic team that will drive strategy, growth and impact. Direct reports will include GFWE Digital Media Manager, Community Manager, and close collaboration with the GFWE Web content coordinator and Tech Product owner.
Propel an equity and justice culture across all enterprise departments, ensuring this culture is imbedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Manage media agency, brand, and creative consultants to ensure effectiveness of paid campaigns and the brand integrity and quality deliverables.
Ensure all customer touchpoints reinforce an equitable and inclusive brand experience and represents a diversity of customers.
Successfully collaborate with internal National Wildlife Federation marketing membership digital teams, to connect the GFWE with other Garden for Wildlife™ related programs or campaigns and to leverage appropriate NWF house channels to drive awareness of brand and purchase of product offerings
Qualifications:
Minimum seven years of national consumer marketing leadership experience in e-commerce digital platforms.
Demonstrable experience in designing and implementing successful digital marketing campaigns and revenue growth.
Strong understanding of how all current digital marketing channels function.
Demonstrated success in brand campaigns to growing and building new initiatives or businesses.
Solid knowledge of online marketing tools and best practices.
Preferred Experience:
Knowledge of market drivers for the millennial audience and gardening industry
MBA in Marketing
Important Success Factors:
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Strong negotiator, decision-maker, and communicator.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Growth, innovation and customer-first mindset
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.
Dec 01, 2020
Full time
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than six million members and supporters. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. The National Wildlife Federation believes that in order to save wildlife and ourselves, we need to ensure that all Americans have access to clean air and water, safe communities, easy and equitable access to nature, and protection from the ravages of climate change. These basic needs, equally necessary and urgent for all people, are foundational to bringing the conservation movement and ethos into the 21st century.
One of the National Wildlife Federation’s signature conservation programs is Garden for Wildlife™. For more than 45 years, this program has been inspiring people to plant on behalf of wildlife where the live, work, play, learn and worship.
To advance our mission, we are seeking a full-time Marketing Director for Garden for Wildlife™ to join our staff, working out of our Reston, VA, office with telework options. (Due to COVID-19 all employees are working remotely until we make return to work decisions). In this role you will lead the new Garden for Wildlife™ Enterprise (GFWE) digital marketing strategy and campaigns to drive product sales and community growth to expand access to native plants and trees, scale the conservation impact, and create an engaged and diverse community of wildlife gardeners – effectively revolutionizing the way all people plant to benefit wildlife and communities.
The GFWE is an independent business unit within the Innovation and Growth division and this position reports directly to the Head of Garden for Wildlife/AVP and is a team player in the Garden for Wildlife senior team that includes the directors of GFWE Operations and Growth, Tech Product Owner, and Finance. You will lead the strategy and execution of all B2C marketing and communication efforts, including brand experience, messaging, and identity, as well as direct product sales and marketing campaigns, in order to meet the revenue and impact goals of the business.
This role assures:
1) Garden for Wildlife™ brand consistency through every consumer touchpoint
2) Optimized customer experience and community engagement
3) Product visibility and sales primarily through digital marketing
You will ultimately grow revenue and participation via a platform that seamlessly engages environmentally minded gardeners through personalized experience that connects: DIY solutions, science-based data, and mapping for impact with a passionate interactive community.
In this role you will:
Oversee marketing and communication strategies, tactics and messaging maximizing purchasing performance to achieve sales targets and revenue goals. This includes the development and execution of digital, SEO, and paid social advertising programs for the business.
Effectively manage the marketing budget and spend to maximize efficiencies and optimize campaign performance.
Recruit and manage a diverse and dynamic team that will drive strategy, growth and impact. Direct reports will include GFWE Digital Media Manager, Community Manager, and close collaboration with the GFWE Web content coordinator and Tech Product owner.
Propel an equity and justice culture across all enterprise departments, ensuring this culture is imbedded into hiring and business practices, vendor relationships, corporate partnerships and product offerings, as well as inclusivity and diversity in advertising, content development and storytelling.
Manage media agency, brand, and creative consultants to ensure effectiveness of paid campaigns and the brand integrity and quality deliverables.
Ensure all customer touchpoints reinforce an equitable and inclusive brand experience and represents a diversity of customers.
Successfully collaborate with internal National Wildlife Federation marketing membership digital teams, to connect the GFWE with other Garden for Wildlife™ related programs or campaigns and to leverage appropriate NWF house channels to drive awareness of brand and purchase of product offerings
Qualifications:
Minimum seven years of national consumer marketing leadership experience in e-commerce digital platforms.
Demonstrable experience in designing and implementing successful digital marketing campaigns and revenue growth.
Strong understanding of how all current digital marketing channels function.
Demonstrated success in brand campaigns to growing and building new initiatives or businesses.
Solid knowledge of online marketing tools and best practices.
Preferred Experience:
Knowledge of market drivers for the millennial audience and gardening industry
MBA in Marketing
Important Success Factors:
A leader who can thrive in an entrepreneurial environment and work independently as well as collaboratively with all levels of the organization.
Strong negotiator, decision-maker, and communicator.
Self-motivated, detail oriented, and able to work independently with minimal supervision.
Growth, innovation and customer-first mindset
Enthusiasm for conservation issues.
Leadership Competencies
Self-Awareness and Learning - Demonstrates awareness of multiple group identities and their attendant dynamics and consistently bring a high level of self-awareness, empathy, and social skills to work and interpersonal interactions and commit to build our awareness through continued learning.
Authentic Relationships and Partnerships – Proactively builds and sustains robust, authentic, productive working relationships with colleagues and community partners across race and other group identities
Direct Communication - Communicates in ways that honor each person’s inherent dignity and agency, including our own, and lead with respect and compassion.
Supervision and Power sharing – Brings an awareness of culture and difference into our supervisory relationships and work to authentically share power to bring out the best in others.
Innovation - Seeks solutions by cultivating empathy, taking risks, trying new approaches, learning from mistakes, learning from each other, and continually improving our efforts. We are courageous and proactive about developing solutions that are rooted in principles of equity and justice.
Equity Analysis and Action - Clearly and consistently articulates a sophisticated understanding of equity across social groups and structural racism, and the centrality of this analysis to the work we do and how we operate at NWF. We integrate that knowledge into work projects and interactions by addressing structural implications and disproportionate impacts of policies, activities, and decisions on race, class and other group identities within the context of job responsibilities and projects.
Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.
Application:
Applications will be reviewed on a rolling basis.
The salary range for this position is currently $110,000 - $120,000 annually, dependent upon qualifications and experience.
The National Wildlife Federation values work-life balance and a family-friendly atmosphere. Our paid time-off includes 3 weeks of vacation leave, open wellbeing leave, 10 paid holidays, 3 floating holidays, a week-long winter break, and additional leave options, per year. In addition, our benefits package includes medical, dental, and vision insurance, company paid life insurance, AD&D, short- and long-term disability, 16 weeks of paid FMLA leave, 403b retirement plan with employer matching and annual contribution, adoption benefits, and flexible work options including telecommuting, non-traditional work hours, and compressed work weeks. Applicants are invited to learn more about National Wildlife Federation’s benefits package at https://www.nwf.org/About-Us/Careers
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume.
If selected for this position, a background check will be conducted.