Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Part time
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Senior Billing Specialist, Arabella Finance (Durham, NC or Washington, DC)
Arabella Advisors seeks a dynamic and enthusiastic individual to join our Corporate Finance team. The position reports to the Accounting Manager and will be responsible for the timely and accurate preparation of accounts receivable information. We need you to be highly organized, and detail and deadline-oriented with a demonstrated ability to manage several projects simultaneously. The right candidate has outstanding client service skills, operates independently with minimal direction and enjoys working in a fast paced, mission driven environment.
Essential Responsibilities
Manage billing, invoicing, bookkeeping and some journal entry processes including client intake, weekly and monthly invoicing, credit memo, and monthly reporting
Work with internal and external stakeholders to resolve collections issues
Monitor project costs
Work closely with internal stakeholders to ensure timely and accurate month-end close procedures including preparation of accounts receivable related GL reconciliations
Assist with preparation of annual audit reconciliations and schedules
Other Responsibilities
Assist the Assistant Controller and the Accounting Manager with special projects
Support General Accounting function
To Be Successful in This Role, You’ll Need
Associate's Degree Preferred, or equivalent level of experience (5 years of experience without an Associate's degree)
4+ years of relevant professional experience
Understanding of accounting principles including accrual accounting
Proficiency with Microsoft Office applications (Excel, Outlook, Word)
A strong worth ethic; be well-organized and a self-starter
A solid analytical and problem-solving skillset
A drive to raise process efficiency issues and collaborate with team members to implement solutions
Excellent verbal and written communication, including the ability to report on complex data in an easily understandable manner
A customer service mindset
The ability to work independently and within teams in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
The ability to manage and make progress on multiple projects simultaneously
Experience with accounting software (Microsoft GP a plus)
Intermediate Excel skills
Our Core Competencies
Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
The ability to effectively manage projects, proactively problem solve, and ensure quality control
A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.
The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently
The ability to integrate DEI into work processes and demonstrate understanding of how oppression, privilege, and power present in interactions and work
Working with Us
While this position must be based in Durham, NC or Washington, DC. Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography. Durham range $63,000-$78,000DC range $70,000-$88,000 All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying.
We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Apr 06, 2023
Full time
Senior Billing Specialist, Arabella Finance (Durham, NC or Washington, DC)
Arabella Advisors seeks a dynamic and enthusiastic individual to join our Corporate Finance team. The position reports to the Accounting Manager and will be responsible for the timely and accurate preparation of accounts receivable information. We need you to be highly organized, and detail and deadline-oriented with a demonstrated ability to manage several projects simultaneously. The right candidate has outstanding client service skills, operates independently with minimal direction and enjoys working in a fast paced, mission driven environment.
Essential Responsibilities
Manage billing, invoicing, bookkeeping and some journal entry processes including client intake, weekly and monthly invoicing, credit memo, and monthly reporting
Work with internal and external stakeholders to resolve collections issues
Monitor project costs
Work closely with internal stakeholders to ensure timely and accurate month-end close procedures including preparation of accounts receivable related GL reconciliations
Assist with preparation of annual audit reconciliations and schedules
Other Responsibilities
Assist the Assistant Controller and the Accounting Manager with special projects
Support General Accounting function
To Be Successful in This Role, You’ll Need
Associate's Degree Preferred, or equivalent level of experience (5 years of experience without an Associate's degree)
4+ years of relevant professional experience
Understanding of accounting principles including accrual accounting
Proficiency with Microsoft Office applications (Excel, Outlook, Word)
A strong worth ethic; be well-organized and a self-starter
A solid analytical and problem-solving skillset
A drive to raise process efficiency issues and collaborate with team members to implement solutions
Excellent verbal and written communication, including the ability to report on complex data in an easily understandable manner
A customer service mindset
The ability to work independently and within teams in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
The ability to manage and make progress on multiple projects simultaneously
Experience with accounting software (Microsoft GP a plus)
Intermediate Excel skills
Our Core Competencies
Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
The ability to effectively manage projects, proactively problem solve, and ensure quality control
A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.
The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently
The ability to integrate DEI into work processes and demonstrate understanding of how oppression, privilege, and power present in interactions and work
Working with Us
While this position must be based in Durham, NC or Washington, DC. Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
About Arabella Advisors
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography. Durham range $63,000-$78,000DC range $70,000-$88,000 All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying.
We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Senior Specialist (Accounts Receivable), Arabella Finance (Durham, NC or Washington, DC)
Arabella Advisors seeks a dynamic and enthusiastic individual to join our Corporate Finance team. The position reports to the Accounting Manager and will be responsible for the timely and accurate preparation of accounts receivable information. We need you to be highly organized, and detail and deadline-oriented with a demonstrated ability to manage several projects simultaneously. The right candidate has outstanding client service skills, operates independently with minimal direction and enjoys working in a fast paced, mission driven environment.
Essential Responsibilities
Manage Accounts Receivable processes including client intake, weekly and monthly invoicing, credit memo, and monthly reporting
Work with internal and external stakeholders to resolve collections issues
Monitor project costs
Work closely with internal stakeholders to ensure timely and accurate month-end close procedures including preparation of accounts receivable related GL reconciliations
Assist with preparation of annual audit reconciliations and schedules
Assist the Assistant Controller and the Accounting Manager with special projects
Support General Accounting function
To Be Successful in This Role, You’ll Need
Associate's Degree in Business Administration, Accounting, Finance or other related field, or equivalent level of experience (5 years of experience without an Associate's degree)
4+ years of relevant professional experience
Understanding of accounting principles including accrual accounting
Proficiency with Microsoft Office applications (Excel, Outlook, Word)
A strong worth ethic; be well-organized and a self-starter
A solid analytical and problem-solving skillset
A drive to raise process efficiency issues and collaborate with team members to implement solutions
Excellent verbal and written communication, including the ability to report on complex data in an easily understandable manner
A customer service mindset
The ability to work independently and within teams in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
The ability to manage and make progress on multiple projects simultaneously
Experience with accounting software (Microsoft GP a plus)
Intermediate Excel skills
Our Core Competencies
Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
The ability to effectively manage projects, proactively problem solve, and ensure quality control
A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.
The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently
The ability to integrate DEI into work processes and demonstrate understanding of how oppression, privilege, and power present in interactions and work
Working with Us
While this position must be based in Durham, NC or Washington, DC. Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits) This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $63,000-$78,000
DC range $70,000-$88,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Apr 06, 2023
Full time
Senior Specialist (Accounts Receivable), Arabella Finance (Durham, NC or Washington, DC)
Arabella Advisors seeks a dynamic and enthusiastic individual to join our Corporate Finance team. The position reports to the Accounting Manager and will be responsible for the timely and accurate preparation of accounts receivable information. We need you to be highly organized, and detail and deadline-oriented with a demonstrated ability to manage several projects simultaneously. The right candidate has outstanding client service skills, operates independently with minimal direction and enjoys working in a fast paced, mission driven environment.
Essential Responsibilities
Manage Accounts Receivable processes including client intake, weekly and monthly invoicing, credit memo, and monthly reporting
Work with internal and external stakeholders to resolve collections issues
Monitor project costs
Work closely with internal stakeholders to ensure timely and accurate month-end close procedures including preparation of accounts receivable related GL reconciliations
Assist with preparation of annual audit reconciliations and schedules
Assist the Assistant Controller and the Accounting Manager with special projects
Support General Accounting function
To Be Successful in This Role, You’ll Need
Associate's Degree in Business Administration, Accounting, Finance or other related field, or equivalent level of experience (5 years of experience without an Associate's degree)
4+ years of relevant professional experience
Understanding of accounting principles including accrual accounting
Proficiency with Microsoft Office applications (Excel, Outlook, Word)
A strong worth ethic; be well-organized and a self-starter
A solid analytical and problem-solving skillset
A drive to raise process efficiency issues and collaborate with team members to implement solutions
Excellent verbal and written communication, including the ability to report on complex data in an easily understandable manner
A customer service mindset
The ability to work independently and within teams in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness
The ability to manage and make progress on multiple projects simultaneously
Experience with accounting software (Microsoft GP a plus)
Intermediate Excel skills
Our Core Competencies
Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
The ability to effectively manage projects, proactively problem solve, and ensure quality control
A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs.
The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently
The ability to integrate DEI into work processes and demonstrate understanding of how oppression, privilege, and power present in interactions and work
Working with Us
While this position must be based in Durham, NC or Washington, DC. Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits) This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $63,000-$78,000
DC range $70,000-$88,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Associate Director, Managed Organizations (Durham, NC; Chicago, IL; or Washington, DC) An experienced operations professional with strong project management skills who will manage a portfolio of nonprofit projects to ensure they have the back-office infrastructure necessary to meet their programmatic goals Associate Directors on the Managed Organizations (MO) team project manage -- and provide operational expertise to -- the nonprofit organizations Arabella manages that serve as fiscal sponsors, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4).
These managed nonprofit organizations house new and innovative public interest projects -- many focused on conservation, global health, and civic engagement -- as well as coordinate collaborative initiatives between donors and administer grants programs. MO team members are deeply passionate about the role that smooth, efficient back-office organizational operations play in achieving social impact.
Our colleagues are experienced and skilled in areas like non-profit (c3) and (c4) compliance, budgeting and finance, human resources, technology, and project management. Associate Directors play a central role as conductors of these projects – ensuring all the pieces flow together smoothly and that the projects have the infrastructure needed to meet their strategic and programmatic goals. As an example, advocacy-focused projects are a growing component of our work, so this would be a great role for someone interested in gaining experience in the operations and compliance side of nonprofit advocacy initiatives.
Essential Responsibilities
Project Management and Oversight (80-85%)
Serve as a project manager for a portfolio of 6-10 projects, providing oversight and team management. Teams vary by project and are usually comprised of one project manager supported by one to three junior staff with oversight by one to two senior staff
Deftly manage multiple deadlines and continuously ensure priorities align with needs and capabilities of all stakeholders: funders, grantees, and project team
Manage relationships between multiple stakeholders, including funders, programmatic staff, and grantees
Provide operational expertise and ensure the nonprofit client projects remain financially sound and compliant with IRS, federal, and state regulations
Conduct due diligence on the nonprofits’ outgoing grants and manage reporting and deadlines on incoming grants
Recognize when and how to engage specialists in your projects, such as the compliance and financial analysis teams
Understand basic advocacy and lobbying regulations to ensure your portfolio of projects adheres to best practices in tracking and monitoring all activities to ensure compliance with IRS, federal, and state regulations
Ensure project data is accurately maintained within a customized Salesforce platform
Other Responsibilities (15-20%)
Contribute to the team and organization’s significant year-over-year growth by innovating our operations and processes
Participate in training and learning activities throughout the year
Support new business development by meeting with potential clients, evaluating projects, and developing collateral, proposals and budgets
As a project manager, contribute to professional growth and satisfaction of early career staff by providing appropriate direction, support, guidance and mentorship on project work and by promoting a firm culture that centers diversity, equity, and inclusion (DEI); develop and share relevant skills and
issue-area expertise
As needed, supervise and help develop 3-5 Program Assistants, Program Associates, and/or Program Managers
To Be Successful in This Role, You’ll Need
Bachelor's Degree or equivalent level of experience (8 years of experience without a Bachelor's degree)
4+ years of relevant professional experience
Relevant operations experience, for example in finance, HR, compliance, legal, or another related area, in the philanthropic, nonprofit, or business sectors. Familiarity and/or experience working within a fiscal sponsorship structure is a huge plus
Some experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
Strong project management and stakeholder management skills to drive projects from ideation to completion, including the ability to lead multiple complex projects simultaneously, oversee and delegate to team members, build positive relationships with a range of philanthropic clients, and meet deadlines
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others, for example, saying no to a non-compliant client request and leveraging your creativity and team member expertise to find a new solution
Proven ability to work inclusively with diverse teams, audiences, and stakeholders to achieve shared goals, including excellent teamwork, relationship building, and customer service
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to work independently and as part of a team
An appreciation for efficient processes and a desire to improve them
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
Working with Us While this position must be based in Durham, NC, Chicago, IL or Washington, DC, Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team
Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$85,000
Chicago range $80,000-$90,000
DC range $85,000-$95,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Apr 05, 2023
Full time
Associate Director, Managed Organizations (Durham, NC; Chicago, IL; or Washington, DC) An experienced operations professional with strong project management skills who will manage a portfolio of nonprofit projects to ensure they have the back-office infrastructure necessary to meet their programmatic goals Associate Directors on the Managed Organizations (MO) team project manage -- and provide operational expertise to -- the nonprofit organizations Arabella manages that serve as fiscal sponsors, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4).
These managed nonprofit organizations house new and innovative public interest projects -- many focused on conservation, global health, and civic engagement -- as well as coordinate collaborative initiatives between donors and administer grants programs. MO team members are deeply passionate about the role that smooth, efficient back-office organizational operations play in achieving social impact.
Our colleagues are experienced and skilled in areas like non-profit (c3) and (c4) compliance, budgeting and finance, human resources, technology, and project management. Associate Directors play a central role as conductors of these projects – ensuring all the pieces flow together smoothly and that the projects have the infrastructure needed to meet their strategic and programmatic goals. As an example, advocacy-focused projects are a growing component of our work, so this would be a great role for someone interested in gaining experience in the operations and compliance side of nonprofit advocacy initiatives.
Essential Responsibilities
Project Management and Oversight (80-85%)
Serve as a project manager for a portfolio of 6-10 projects, providing oversight and team management. Teams vary by project and are usually comprised of one project manager supported by one to three junior staff with oversight by one to two senior staff
Deftly manage multiple deadlines and continuously ensure priorities align with needs and capabilities of all stakeholders: funders, grantees, and project team
Manage relationships between multiple stakeholders, including funders, programmatic staff, and grantees
Provide operational expertise and ensure the nonprofit client projects remain financially sound and compliant with IRS, federal, and state regulations
Conduct due diligence on the nonprofits’ outgoing grants and manage reporting and deadlines on incoming grants
Recognize when and how to engage specialists in your projects, such as the compliance and financial analysis teams
Understand basic advocacy and lobbying regulations to ensure your portfolio of projects adheres to best practices in tracking and monitoring all activities to ensure compliance with IRS, federal, and state regulations
Ensure project data is accurately maintained within a customized Salesforce platform
Other Responsibilities (15-20%)
Contribute to the team and organization’s significant year-over-year growth by innovating our operations and processes
Participate in training and learning activities throughout the year
Support new business development by meeting with potential clients, evaluating projects, and developing collateral, proposals and budgets
As a project manager, contribute to professional growth and satisfaction of early career staff by providing appropriate direction, support, guidance and mentorship on project work and by promoting a firm culture that centers diversity, equity, and inclusion (DEI); develop and share relevant skills and
issue-area expertise
As needed, supervise and help develop 3-5 Program Assistants, Program Associates, and/or Program Managers
To Be Successful in This Role, You’ll Need
Bachelor's Degree or equivalent level of experience (8 years of experience without a Bachelor's degree)
4+ years of relevant professional experience
Relevant operations experience, for example in finance, HR, compliance, legal, or another related area, in the philanthropic, nonprofit, or business sectors. Familiarity and/or experience working within a fiscal sponsorship structure is a huge plus
Some experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
Strong project management and stakeholder management skills to drive projects from ideation to completion, including the ability to lead multiple complex projects simultaneously, oversee and delegate to team members, build positive relationships with a range of philanthropic clients, and meet deadlines
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others, for example, saying no to a non-compliant client request and leveraging your creativity and team member expertise to find a new solution
Proven ability to work inclusively with diverse teams, audiences, and stakeholders to achieve shared goals, including excellent teamwork, relationship building, and customer service
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to work independently and as part of a team
An appreciation for efficient processes and a desire to improve them
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
Working with Us While this position must be based in Durham, NC, Chicago, IL or Washington, DC, Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team
Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$85,000
Chicago range $80,000-$90,000
DC range $85,000-$95,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Financial Engineer-Kiwi Partners
The Financial Engineer partners with clients to understand their financial processes, identify opportunities for improvements, and implement solutions.
Essential Responsibilities
Technical
Research and analyze data for detailed reports and interpret results to help the team make strategic decisions.
Train client employees and Kiwi staff on use, functionality, system, workflow, reporting & dashboarding and interface.
Assist Lead Financial Engineers in system implementations, including but not limited to: Sage Intacct, QuickBooks Online, Bill.com, Expensify, etc.
Support in process walkthroughs, documenting accounting procedures and processes to provide a tool for analysis and inclusion in manuals.
Manage process of mapping a chart of accounts and financial dimensions from old legacy system to new, configuring accounting applications to client requirements.
Develop a metrics dashboard to monitor strategic measures, metrics & Key Performance Indicators (KPIs).
Assist in the review of timesheet and procurement processes.
Support in annual cash flow forecasting models.
Evaluate accounting tasks and assist on recommendations for month-end closing processes.
Research, test, and perform proof of concepts on recommended applications.
Assist in the development of a workforce needs-assessment.
Collaborate directly to Project Managers with various tasks analysis, track budget vs. actuals, project timeline, weekly status memos, etc.
Client Management
Understanding client expectations as discussed and quantified in the client engagement meeting.
Providing high quality deliverables on a timely basis and in compliance with Kiwi’s Quality Management System.
Following Kiwi Partners Communications Policy, communicate proactively with Manager and/or client to establish strong trust and prevent potential conflicts/problems.
To be successful in this role you’ll need
2 - 4 years of progressive accounting and/or consulting experience.
Proficiency in Microsoft programs, particularly:
Excel
Word
PowerPoint
PowerBI
Power Pivot
SharePoint
Teams
Planner
Proficiency in Smartsheet.
Knowledgeable of principles and practices of accounting systems, internal controls, and implementing control improvements.
Experience with one or more of the following:
Working in multiple work environments.
Balancing the needs of several clients.
Working independently as well as collaboratively.
Other Highly Preferred Knowledge, Skills and Experience and Key Characteristics
Prior experience in a small non-for-profits, startup, or unstructured environment.
QBO, Sage Intacct, Bill.com or Expensify Accounting or Implementation certification.
1 – 2 years of Sage Intacct Implementation Specialist experience
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
Working with Us
This position is open to candidates who wish to be based out of our office locations in New York, Washington DC, Chicago, Durham, and San Francisco. We are also open to permanently remote workers based in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. Please note that all our five offices have reopened, and we work in a hybrid environment.
We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after your initial onboarding, you will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act.
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
About Kiwi Partners / Arabella Advisors
Our firm helps foundations, philanthropists and investors who are serious about impact, achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, we are also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Kiwi / Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$93,000
Chicago range $80,000-$100,000
DC range $ 85,000-$105,000
NY range $90,000-$113,000
SF range $90,000-$113,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance - On average we pay 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off - 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work for us and why you’re qualified for this specific job.
We are an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.
While we are open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position.
We will review applications as they are received and look forward to hearing from you.
Apr 04, 2023
Full time
Financial Engineer-Kiwi Partners
The Financial Engineer partners with clients to understand their financial processes, identify opportunities for improvements, and implement solutions.
Essential Responsibilities
Technical
Research and analyze data for detailed reports and interpret results to help the team make strategic decisions.
Train client employees and Kiwi staff on use, functionality, system, workflow, reporting & dashboarding and interface.
Assist Lead Financial Engineers in system implementations, including but not limited to: Sage Intacct, QuickBooks Online, Bill.com, Expensify, etc.
Support in process walkthroughs, documenting accounting procedures and processes to provide a tool for analysis and inclusion in manuals.
Manage process of mapping a chart of accounts and financial dimensions from old legacy system to new, configuring accounting applications to client requirements.
Develop a metrics dashboard to monitor strategic measures, metrics & Key Performance Indicators (KPIs).
Assist in the review of timesheet and procurement processes.
Support in annual cash flow forecasting models.
Evaluate accounting tasks and assist on recommendations for month-end closing processes.
Research, test, and perform proof of concepts on recommended applications.
Assist in the development of a workforce needs-assessment.
Collaborate directly to Project Managers with various tasks analysis, track budget vs. actuals, project timeline, weekly status memos, etc.
Client Management
Understanding client expectations as discussed and quantified in the client engagement meeting.
Providing high quality deliverables on a timely basis and in compliance with Kiwi’s Quality Management System.
Following Kiwi Partners Communications Policy, communicate proactively with Manager and/or client to establish strong trust and prevent potential conflicts/problems.
To be successful in this role you’ll need
2 - 4 years of progressive accounting and/or consulting experience.
Proficiency in Microsoft programs, particularly:
Excel
Word
PowerPoint
PowerBI
Power Pivot
SharePoint
Teams
Planner
Proficiency in Smartsheet.
Knowledgeable of principles and practices of accounting systems, internal controls, and implementing control improvements.
Experience with one or more of the following:
Working in multiple work environments.
Balancing the needs of several clients.
Working independently as well as collaboratively.
Other Highly Preferred Knowledge, Skills and Experience and Key Characteristics
Prior experience in a small non-for-profits, startup, or unstructured environment.
QBO, Sage Intacct, Bill.com or Expensify Accounting or Implementation certification.
1 – 2 years of Sage Intacct Implementation Specialist experience
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
Working with Us
This position is open to candidates who wish to be based out of our office locations in New York, Washington DC, Chicago, Durham, and San Francisco. We are also open to permanently remote workers based in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. Please note that all our five offices have reopened, and we work in a hybrid environment.
We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after your initial onboarding, you will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act.
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
About Kiwi Partners / Arabella Advisors
Our firm helps foundations, philanthropists and investors who are serious about impact, achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, we are also a certified B Corporation.
Our Commitment to Diversity, Equity, and Inclusion (DEI)
Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Kiwi / Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$93,000
Chicago range $80,000-$100,000
DC range $ 85,000-$105,000
NY range $90,000-$113,000
SF range $90,000-$113,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance - On average we pay 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off - 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work for us and why you’re qualified for this specific job.
We are an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process.
While we are open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position.
We will review applications as they are received and look forward to hearing from you.
Senior Director of Consulting Services - Process, Kiwi Line of Business – Consulting Services (Remote)
The Senior Director of Consulting Services leads a team of Financial Engineers in developing and implementing process re-engineering and systems implementations.
Essential Responsibilities:
Service Delivery
Lead best practice review projects.
Ensure high and consistent quality services across all clients and services.
Manage the value-added reseller (VAR) relationship with related application vendors.
Lead consulting projects and ongoing client engagements within budget and time.
Project manage best practice review (BPR) and other process re-engineering projects.
Develop and implement technology initiatives at clients.
Conduct interviews with the client staff, assist in reviewing accounting procedures and processes (system walkthroughs), and suggest changes to processes based on analysis, technology, and best practices.
Manage client expectations as defined in the engagement contract and workplan.
Advise clients on rolling out people, process, and technology changes.
Advise clients on best practices in configuring their financial management software systems and assist with installation, maintenance, and troubleshooting.
Identify opportunities to support the client as an advisor.
Set, measure, and communicate expectations with the client team and Kiwi Partners Managers/Directors.
Understand, manage, and monitor workflow and scope as prescribed in the client Engagement Letter.
Effectively project manage by reviewing project scope, time, risks, communication and managing project deliverables and meetings.
Oversee client engagements, including managing staff resources and budget goals.
Serve as the client’s main point of contact and lead the engagement.
Professional Development
Research technology tools and applications; stay abreast of industry developments.
Stay up-to-date with internal control compliance and ensure all team members and clients are informed especially as it relates to new accounting pronouncements and regulations.
Stay up-to-date on accounting and technical pronouncements, developments, and trends.
Talent Management
Recruit, supervise, and develop team members.
Coach and mentor staff and team members and provide input on staff evaluations.
Business Development
Assist Kiwi management with developing and implementing strategic goals for the organization.
Identify opportunities for potential revenue increases and product lines of business.
Assist in developing standardized tools – people, processes, and systems for implementation at clients.
Serve as a change agent as it relates to identifying and recommending the introduction of company policies and internal business pivots and opportunities.
Assist in setting revenue goals.
Participate in pitches, proposals, and client engagement processes when applicable.
To be successful in this role you’ll need:
Bachelor’s degree, Graduate degree preferred
Minimum 8 – 10+ years of relevant professional experience to include:
6 – 8 years of progressive consulting experience.
4 – 6 years of progressive accounting experience.
4 – 6 years of leadership within a professional services position.
Experience with one or more of the following:
Working in multiple work environments.
Balancing the needs of several clients.
Working independently as well as collaboratively.
Knowledge and familiarity of accounting principles and practices including:
Accounting systems, internal controls, and implementing control improvements.
Various accounting software programs, such as Quickbooks and Sage Intacct, plus experience with chart of accounts and converting data from different applications.
Knowledge and experience with:
Documenting and conducting client intake interviews.
Assessing, improving, and implementing internal controls.
Client relationship management.
Proficient knowledge of various systems including:
Office 365
Power BI
Power Pivot
SharePoint
Teams
Planner
Other Highly Preferred Knowledge, Skills and Experience and Key Characteristics
Prior experience in a small non-for-profits, startup, or unstructured environment.
Sage Intacct Implementation Specialist.
Experience with nonprofit accounting.
About Kiwi Partners / Arabella Advisors
Our firm helps foundations, philanthropists and investors who are serious about impact, achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, we are also a certified B Corporation. About Consulting Services
Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Kiwi / Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector.
Durham: $110,000-$137,000
Chicago: $115,000-$143,000
Washington, DC: $122,000-$152,000
New York & San Francisco: $132,000-165,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance - On average we pay 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off - 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
This position is open to candidates who wish to be based out of our office locations in New York, Washington DC, Chicago, Durham, and San Francisco. We are also open to permanently remote workers based in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. Please note that all our five offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after your initial onboarding, you will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work for us and why you’re qualified for this specific job. We are an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While we are open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Mar 02, 2023
Full time
Senior Director of Consulting Services - Process, Kiwi Line of Business – Consulting Services (Remote)
The Senior Director of Consulting Services leads a team of Financial Engineers in developing and implementing process re-engineering and systems implementations.
Essential Responsibilities:
Service Delivery
Lead best practice review projects.
Ensure high and consistent quality services across all clients and services.
Manage the value-added reseller (VAR) relationship with related application vendors.
Lead consulting projects and ongoing client engagements within budget and time.
Project manage best practice review (BPR) and other process re-engineering projects.
Develop and implement technology initiatives at clients.
Conduct interviews with the client staff, assist in reviewing accounting procedures and processes (system walkthroughs), and suggest changes to processes based on analysis, technology, and best practices.
Manage client expectations as defined in the engagement contract and workplan.
Advise clients on rolling out people, process, and technology changes.
Advise clients on best practices in configuring their financial management software systems and assist with installation, maintenance, and troubleshooting.
Identify opportunities to support the client as an advisor.
Set, measure, and communicate expectations with the client team and Kiwi Partners Managers/Directors.
Understand, manage, and monitor workflow and scope as prescribed in the client Engagement Letter.
Effectively project manage by reviewing project scope, time, risks, communication and managing project deliverables and meetings.
Oversee client engagements, including managing staff resources and budget goals.
Serve as the client’s main point of contact and lead the engagement.
Professional Development
Research technology tools and applications; stay abreast of industry developments.
Stay up-to-date with internal control compliance and ensure all team members and clients are informed especially as it relates to new accounting pronouncements and regulations.
Stay up-to-date on accounting and technical pronouncements, developments, and trends.
Talent Management
Recruit, supervise, and develop team members.
Coach and mentor staff and team members and provide input on staff evaluations.
Business Development
Assist Kiwi management with developing and implementing strategic goals for the organization.
Identify opportunities for potential revenue increases and product lines of business.
Assist in developing standardized tools – people, processes, and systems for implementation at clients.
Serve as a change agent as it relates to identifying and recommending the introduction of company policies and internal business pivots and opportunities.
Assist in setting revenue goals.
Participate in pitches, proposals, and client engagement processes when applicable.
To be successful in this role you’ll need:
Bachelor’s degree, Graduate degree preferred
Minimum 8 – 10+ years of relevant professional experience to include:
6 – 8 years of progressive consulting experience.
4 – 6 years of progressive accounting experience.
4 – 6 years of leadership within a professional services position.
Experience with one or more of the following:
Working in multiple work environments.
Balancing the needs of several clients.
Working independently as well as collaboratively.
Knowledge and familiarity of accounting principles and practices including:
Accounting systems, internal controls, and implementing control improvements.
Various accounting software programs, such as Quickbooks and Sage Intacct, plus experience with chart of accounts and converting data from different applications.
Knowledge and experience with:
Documenting and conducting client intake interviews.
Assessing, improving, and implementing internal controls.
Client relationship management.
Proficient knowledge of various systems including:
Office 365
Power BI
Power Pivot
SharePoint
Teams
Planner
Other Highly Preferred Knowledge, Skills and Experience and Key Characteristics
Prior experience in a small non-for-profits, startup, or unstructured environment.
Sage Intacct Implementation Specialist.
Experience with nonprofit accounting.
About Kiwi Partners / Arabella Advisors
Our firm helps foundations, philanthropists and investors who are serious about impact, achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, we are also a certified B Corporation. About Consulting Services
Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Kiwi / Arabella and read our official DEI statement.
Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector.
Durham: $110,000-$137,000
Chicago: $115,000-$143,000
Washington, DC: $122,000-$152,000
New York & San Francisco: $132,000-165,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance - On average we pay 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off - 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
This position is open to candidates who wish to be based out of our office locations in New York, Washington DC, Chicago, Durham, and San Francisco. We are also open to permanently remote workers based in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. Please note that all our five offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after your initial onboarding, you will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work for us and why you’re qualified for this specific job. We are an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While we are open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Senior Director, Knowledge Management and Learning, Managed Organizations (Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA) We are seeking someone who wants to take on a brand-new role building knowledge management and learning capabilities for a social impact business where staff expertise is the main ingredient of success. This position sits within Arabella’s Managed Organization’s team, which provides fiscal sponsorship services to nonprofit entities a related client projects working across the globe. Building upon existing structures, this leader will design and implement scalable strategies, processes, and systems to ensure dissemination of information to the right people at the right time. A leader in this role will be critical to improving the employee experience by paving the road for MO team members at all levels to manage their complex operational roles and grow in their careers. This role is key to ensuring we continue to make a significant and meaningful impact within the philanthropic sector in partnership with our clients. This role’s primary initial goal will be to set the priorities and strategies for the aggregation and dissemination of information, while jumping in mid-stride to improve existing efforts. This role’s incumbent will have the opportunity to build a team of specialists to support the execution of these priorities but will be initially supported by team members who have capacity dedicated to knowledge management and learning. Additionally, this leader will be supported by IT and the firmwide L&D leader in HR. This role will report to the head of team operations. This role is for a builder, scaler, and change-maker who is ready to work with a diverse set of stakeholders within Arabella and with our clients from across the philanthropic sector. Experience in knowledge management and adult/professional learning is needed. Essential Responsibilities
General Strategy
Develop and implement a strategy – with success metrics – that integrates knowledge management and learning and addresses key gaps in both.
Connect the strategy to the firm’s and MO business’ strategies and model, including anticipating and acting on future business needs that a knowledge management and learning strategy will need to address.
Lead change management initiatives related to the knowledge management and learning strategies, including for MO staff, the IT team, the Business Development team, and clients.
Develop and implement a budget, along with business cases for investment of funds.
Build, manage, and support knowledge management and learning teams to drive the outcomes of the knowledge management and learning strategies and related functions.
Identify, recommend, and lead the build-out of relevant IT systems.
Build the roster of, work in partnership with, and manage external consultants to support the advancement of the knowledge management and learning strategies.
Participate in knowledge management and learning communities of practice across the firm.
Knowledge Management Leadership
Identify needed team and role competencies necessary to achieve business outcomes, and develop a functional and related knowledge management program.
Implement knowledge management and sharing processes and systems that increase knowledge availability, through the lens of self-service and self-sufficiency.
Partner with internal teams to identify knowledge that team members need to know throughout different stages in their employee lifecycle and make it accessible.
Work across MO to develop and implement tools, reports, dashboards and databases that will improve program, technical and operational effectiveness and efficiency.
Improve the ease that knowledge is distributed and searchable across MO.
Develop and implement guidelines and expectations for how the team creates, maintains, and accesses knowledge and resources.
Identify best knowledge management practices and leverage existing technology (e.g., SharePoint, Salesforce) or secure new technology to create new and better systems and business intelligence forums.
Engage staff as active participants in updating knowledge management systems and processes with relevant information.
Support subject matter experts in distributing their specialized knowledge across MO.
Implement processes and technology systems that minimize continuity disruptions caused by institutional and project knowledge leaving when team members depart.
Support coordination of how MO business policies and processes are changed and shared.
Learning and Development Leadership
Identify needed role competencies within the team necessary to achieve business outcomes, and develop a team-based learning program to support staff development.
Develop a structure that best positions staff to develop the skills that are appropriate to their role and where they are in their Managed Organization’s career lifecycle.
Create an efficient and effective onboarding program that targets optimizing new team members in their roles as quickly as reasonable.
Develop and manage skills training for team members by level and services provided.
Build curricula to ensure staff at all levels have the right knowledge and skills to competently deliver core services.
Develop and leverage experiential learning programs– including shadowing, role playing, and sandboxing – to increase learning outcomes.
Work the firmwide learning and development (L&D) leader in the usage of and further development of our learning management system (LMS).
Use self-service (including within the LMS and across other available technology solutions) and interventions (e.g., video training, flow charts) to systematize and foster efficient learning.
Create a development pathway, in coordination with HR, that clarifies how a team member can grow from level to level.
Develop and convey effective learning and development standard operating procedures working within the firmwide blended L&D function.
Share adult learning and facilitation expertise with those team members responsible for MO training.
To Be Successful in This Role, You’ll Need
Bachelor’s; Graduate Degree Preferred in knowledge management, Six-Sigma, process improvement, learning and development, and/or adult/professional learning.
8-10+ years of work experience with steadily increasing responsibility.
Experience in a professional service environment preferred.
Experience in the nonprofit or social sectors preferred.
Experience in designing, implementing, and leading knowledge management and learning strategies, including related interventions and programs.
Experience in knowledge management and learning best practices and technologies.
Ability to lead and deliver complex projects, manage budgets.
Experience leading transformational changes and effectively advocating for new ideas.
Experience scaling a team and function.
Experience leading a function in a 250-500 person organization.
Exposure to user experience design.
Ability to manage and lead complex projects, manage budgets, oversee and delegate to others, and meet deadlines.
Ability to manage various stakeholder groups and be a collaborative partner.
Good active listening skills and a willingness to engage with people on a regular basis.
Salesforce and SharePoint experience.
Our Core Competencies
The ability to provide excellent service, including being able to effectively guide teams to achieve service standards and carry out strategy, and identify service offering gaps and recommend and/or drive improvements.
The ability to manage resources across team to ensure projects and goals are achieved, approve work plan changes and final deliverables, and communicate projects’ progress with critical stakeholders
The ability to establish and manage effective relationships with diverse stakeholders across the firm, including executive-level colleagues, and to foster a culture of courteous professional interactions
The ability to effectively communicate critical firm-wide messages, and to lead others in managing challenging conversations and developing complex communication skills
The ability to model and foster a team-wide culture of inclusion, collaboration, and knowledge sharing; to demonstrate and model appreciation for significant team contributions; and to mediate challenging interpersonal conflicts
The ability to regularly engage in leadership development activities, and lead firm-wide initiatives that improve firm-wide learning
The ability to foster a team culture that encourages creative problem solving, and to ensure teams have resources and training to overcome complex challenges
The ability to take initiative for creating an inclusive environment and model and implement equitable policies, practices, systems, or strategies
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $110,000-$123,000
Chicago range $115,000-$130,000
DC range $122,000-$137,000
NY range $132,000-$148,000
SF range $132,000-$148,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off-18 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
While this position must be based in Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA, please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Feb 28, 2023
Full time
Senior Director, Knowledge Management and Learning, Managed Organizations (Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA) We are seeking someone who wants to take on a brand-new role building knowledge management and learning capabilities for a social impact business where staff expertise is the main ingredient of success. This position sits within Arabella’s Managed Organization’s team, which provides fiscal sponsorship services to nonprofit entities a related client projects working across the globe. Building upon existing structures, this leader will design and implement scalable strategies, processes, and systems to ensure dissemination of information to the right people at the right time. A leader in this role will be critical to improving the employee experience by paving the road for MO team members at all levels to manage their complex operational roles and grow in their careers. This role is key to ensuring we continue to make a significant and meaningful impact within the philanthropic sector in partnership with our clients. This role’s primary initial goal will be to set the priorities and strategies for the aggregation and dissemination of information, while jumping in mid-stride to improve existing efforts. This role’s incumbent will have the opportunity to build a team of specialists to support the execution of these priorities but will be initially supported by team members who have capacity dedicated to knowledge management and learning. Additionally, this leader will be supported by IT and the firmwide L&D leader in HR. This role will report to the head of team operations. This role is for a builder, scaler, and change-maker who is ready to work with a diverse set of stakeholders within Arabella and with our clients from across the philanthropic sector. Experience in knowledge management and adult/professional learning is needed. Essential Responsibilities
General Strategy
Develop and implement a strategy – with success metrics – that integrates knowledge management and learning and addresses key gaps in both.
Connect the strategy to the firm’s and MO business’ strategies and model, including anticipating and acting on future business needs that a knowledge management and learning strategy will need to address.
Lead change management initiatives related to the knowledge management and learning strategies, including for MO staff, the IT team, the Business Development team, and clients.
Develop and implement a budget, along with business cases for investment of funds.
Build, manage, and support knowledge management and learning teams to drive the outcomes of the knowledge management and learning strategies and related functions.
Identify, recommend, and lead the build-out of relevant IT systems.
Build the roster of, work in partnership with, and manage external consultants to support the advancement of the knowledge management and learning strategies.
Participate in knowledge management and learning communities of practice across the firm.
Knowledge Management Leadership
Identify needed team and role competencies necessary to achieve business outcomes, and develop a functional and related knowledge management program.
Implement knowledge management and sharing processes and systems that increase knowledge availability, through the lens of self-service and self-sufficiency.
Partner with internal teams to identify knowledge that team members need to know throughout different stages in their employee lifecycle and make it accessible.
Work across MO to develop and implement tools, reports, dashboards and databases that will improve program, technical and operational effectiveness and efficiency.
Improve the ease that knowledge is distributed and searchable across MO.
Develop and implement guidelines and expectations for how the team creates, maintains, and accesses knowledge and resources.
Identify best knowledge management practices and leverage existing technology (e.g., SharePoint, Salesforce) or secure new technology to create new and better systems and business intelligence forums.
Engage staff as active participants in updating knowledge management systems and processes with relevant information.
Support subject matter experts in distributing their specialized knowledge across MO.
Implement processes and technology systems that minimize continuity disruptions caused by institutional and project knowledge leaving when team members depart.
Support coordination of how MO business policies and processes are changed and shared.
Learning and Development Leadership
Identify needed role competencies within the team necessary to achieve business outcomes, and develop a team-based learning program to support staff development.
Develop a structure that best positions staff to develop the skills that are appropriate to their role and where they are in their Managed Organization’s career lifecycle.
Create an efficient and effective onboarding program that targets optimizing new team members in their roles as quickly as reasonable.
Develop and manage skills training for team members by level and services provided.
Build curricula to ensure staff at all levels have the right knowledge and skills to competently deliver core services.
Develop and leverage experiential learning programs– including shadowing, role playing, and sandboxing – to increase learning outcomes.
Work the firmwide learning and development (L&D) leader in the usage of and further development of our learning management system (LMS).
Use self-service (including within the LMS and across other available technology solutions) and interventions (e.g., video training, flow charts) to systematize and foster efficient learning.
Create a development pathway, in coordination with HR, that clarifies how a team member can grow from level to level.
Develop and convey effective learning and development standard operating procedures working within the firmwide blended L&D function.
Share adult learning and facilitation expertise with those team members responsible for MO training.
To Be Successful in This Role, You’ll Need
Bachelor’s; Graduate Degree Preferred in knowledge management, Six-Sigma, process improvement, learning and development, and/or adult/professional learning.
8-10+ years of work experience with steadily increasing responsibility.
Experience in a professional service environment preferred.
Experience in the nonprofit or social sectors preferred.
Experience in designing, implementing, and leading knowledge management and learning strategies, including related interventions and programs.
Experience in knowledge management and learning best practices and technologies.
Ability to lead and deliver complex projects, manage budgets.
Experience leading transformational changes and effectively advocating for new ideas.
Experience scaling a team and function.
Experience leading a function in a 250-500 person organization.
Exposure to user experience design.
Ability to manage and lead complex projects, manage budgets, oversee and delegate to others, and meet deadlines.
Ability to manage various stakeholder groups and be a collaborative partner.
Good active listening skills and a willingness to engage with people on a regular basis.
Salesforce and SharePoint experience.
Our Core Competencies
The ability to provide excellent service, including being able to effectively guide teams to achieve service standards and carry out strategy, and identify service offering gaps and recommend and/or drive improvements.
The ability to manage resources across team to ensure projects and goals are achieved, approve work plan changes and final deliverables, and communicate projects’ progress with critical stakeholders
The ability to establish and manage effective relationships with diverse stakeholders across the firm, including executive-level colleagues, and to foster a culture of courteous professional interactions
The ability to effectively communicate critical firm-wide messages, and to lead others in managing challenging conversations and developing complex communication skills
The ability to model and foster a team-wide culture of inclusion, collaboration, and knowledge sharing; to demonstrate and model appreciation for significant team contributions; and to mediate challenging interpersonal conflicts
The ability to regularly engage in leadership development activities, and lead firm-wide initiatives that improve firm-wide learning
The ability to foster a team culture that encourages creative problem solving, and to ensure teams have resources and training to overcome complex challenges
The ability to take initiative for creating an inclusive environment and model and implement equitable policies, practices, systems, or strategies
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $110,000-$123,000
Chicago range $115,000-$130,000
DC range $122,000-$137,000
NY range $132,000-$148,000
SF range $132,000-$148,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off-18 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
While this position must be based in Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA, please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Associate Director, Managed Organizations (Durham, NC; Chicago, IL; or Washington, DC) An experienced operations professional with strong project management skills who will manage a portfolio of nonprofit projects to ensure they have the back-office infrastructure necessary to meet their programmatic goals Associate Directors on the Managed Organizations (MO) team project manage -- and provide operational expertise to -- the nonprofit organizations Arabella manages that serve as fiscal sponsors, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed nonprofit organizations house new and innovative public interest projects -- many focused on conservation, global health, and civic engagement -- as well as coordinate collaborative initiatives between donors and administer grants programs. MO team members are deeply passionate about the role that smooth, efficient back-office organizational operations play in achieving social impact. Our colleagues are experienced and skilled in areas like non-profit (c3) and (c4) compliance, budgeting and finance, human resources, technology, and project management. Associate Directors play a central role as conductors of these projects – ensuring all the pieces flow together smoothly and that the projects have the infrastructure needed to meet their strategic and programmatic goals. As an example, advocacy-focused projects are a growing component of our work, so this would be a great role for someone interested in gaining experience in the operations and compliance side of nonprofit advocacy initiatives.
Essential Responsibilities
Project Management and Oversight (80-85%)
Serve as a project manager for a portfolio of 6-10 projects, providing oversight and team management. Teams vary by project and are usually comprised of one project manager supported by one to three junior staff with oversight by one to two senior staff
Deftly manage multiple deadlines and continuously ensure priorities align with needs and capabilities of all stakeholders: funders, grantees, and project team
Manage relationships between multiple stakeholders, including funders, programmatic staff, and grantees
Provide operational expertise and ensure the nonprofit client projects remain financially sound and compliant with IRS, federal, and state regulations
Conduct due diligence on the nonprofits’ outgoing grants and manage reporting and deadlines on incoming grants
Recognize when and how to engage specialists in your projects, such as the compliance and financial analysis teams
Understand basic advocacy and lobbying regulations to ensure your portfolio of projects adheres to best practices in tracking and monitoring all activities to ensure compliance with IRS, federal, and state regulations
Ensure project data is accurately maintained within a customized Salesforce platform
Other Responsibilities (15-20%)
Contribute to the team and organization’s significant year-over-year growth by innovating our operations and processes
Participate in training and learning activities throughout the year
Support new business development by meeting with potential clients, evaluating projects, and developing collateral, proposals and budgets
As a project manager, contribute to professional growth and satisfaction of early career staff by providing appropriate direction, support, guidance and mentorship on project work and by promoting a firm culture that centers diversity, equity, and inclusion (DEI); develop and share relevant skills and
issue-area expertise
As needed, supervise and help develop 3-5 Program Assistants, Program Associates, and/or Program Managers
To Be Successful in This Role, You’ll Need
Bachelor's Degree or equivalent level of experience (8 years of experience without a Bachelor's degree)
4+ years of relevant professional experience
Relevant operations experience, for example in finance, HR, compliance, legal, or another related area, in the philanthropic, nonprofit, or business sectors. Familiarity and/or experience working within a fiscal sponsorship structure is a huge plus
Some experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
Strong project management and stakeholder management skills to drive projects from ideation to completion, including the ability to lead multiple complex projects simultaneously, oversee and delegate to team members, build positive relationships with a range of philanthropic clients, and meet deadlines
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others, for example, saying no to a non-compliant client request and leveraging your creativity and team member expertise to find a new solution
Proven ability to work inclusively with diverse teams, audiences, and stakeholders to achieve shared goals, including excellent teamwork, relationship building, and customer service
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to work independently and as part of a team
An appreciation for efficient processes and a desire to improve them
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$85,000
Chicago range $80,000-$90,000
DC range $85,000-$95,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us While this position must be based in Durham, NC, Chicago, IL or Washington, DC, Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. How to Apply Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Feb 28, 2023
Full time
Associate Director, Managed Organizations (Durham, NC; Chicago, IL; or Washington, DC) An experienced operations professional with strong project management skills who will manage a portfolio of nonprofit projects to ensure they have the back-office infrastructure necessary to meet their programmatic goals Associate Directors on the Managed Organizations (MO) team project manage -- and provide operational expertise to -- the nonprofit organizations Arabella manages that serve as fiscal sponsors, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed nonprofit organizations house new and innovative public interest projects -- many focused on conservation, global health, and civic engagement -- as well as coordinate collaborative initiatives between donors and administer grants programs. MO team members are deeply passionate about the role that smooth, efficient back-office organizational operations play in achieving social impact. Our colleagues are experienced and skilled in areas like non-profit (c3) and (c4) compliance, budgeting and finance, human resources, technology, and project management. Associate Directors play a central role as conductors of these projects – ensuring all the pieces flow together smoothly and that the projects have the infrastructure needed to meet their strategic and programmatic goals. As an example, advocacy-focused projects are a growing component of our work, so this would be a great role for someone interested in gaining experience in the operations and compliance side of nonprofit advocacy initiatives.
Essential Responsibilities
Project Management and Oversight (80-85%)
Serve as a project manager for a portfolio of 6-10 projects, providing oversight and team management. Teams vary by project and are usually comprised of one project manager supported by one to three junior staff with oversight by one to two senior staff
Deftly manage multiple deadlines and continuously ensure priorities align with needs and capabilities of all stakeholders: funders, grantees, and project team
Manage relationships between multiple stakeholders, including funders, programmatic staff, and grantees
Provide operational expertise and ensure the nonprofit client projects remain financially sound and compliant with IRS, federal, and state regulations
Conduct due diligence on the nonprofits’ outgoing grants and manage reporting and deadlines on incoming grants
Recognize when and how to engage specialists in your projects, such as the compliance and financial analysis teams
Understand basic advocacy and lobbying regulations to ensure your portfolio of projects adheres to best practices in tracking and monitoring all activities to ensure compliance with IRS, federal, and state regulations
Ensure project data is accurately maintained within a customized Salesforce platform
Other Responsibilities (15-20%)
Contribute to the team and organization’s significant year-over-year growth by innovating our operations and processes
Participate in training and learning activities throughout the year
Support new business development by meeting with potential clients, evaluating projects, and developing collateral, proposals and budgets
As a project manager, contribute to professional growth and satisfaction of early career staff by providing appropriate direction, support, guidance and mentorship on project work and by promoting a firm culture that centers diversity, equity, and inclusion (DEI); develop and share relevant skills and
issue-area expertise
As needed, supervise and help develop 3-5 Program Assistants, Program Associates, and/or Program Managers
To Be Successful in This Role, You’ll Need
Bachelor's Degree or equivalent level of experience (8 years of experience without a Bachelor's degree)
4+ years of relevant professional experience
Relevant operations experience, for example in finance, HR, compliance, legal, or another related area, in the philanthropic, nonprofit, or business sectors. Familiarity and/or experience working within a fiscal sponsorship structure is a huge plus
Some experience with budgeting, forecasting, and/or reviewing nonprofit financial statements
Strong project management and stakeholder management skills to drive projects from ideation to completion, including the ability to lead multiple complex projects simultaneously, oversee and delegate to team members, build positive relationships with a range of philanthropic clients, and meet deadlines
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others, for example, saying no to a non-compliant client request and leveraging your creativity and team member expertise to find a new solution
Proven ability to work inclusively with diverse teams, audiences, and stakeholders to achieve shared goals, including excellent teamwork, relationship building, and customer service
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to work independently and as part of a team
An appreciation for efficient processes and a desire to improve them
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
Our Core Competencies
The ability to provide excellent service, including being able to address complex service matters, implement and communicate service changes to everyone involved, and to coach teammates on how to apply the firm’s service standards
The ability to manage large-scale and cross-firm projects, including delegating and managing all resources, identifying and implementing improved processes, monitoring consistency across project teams, and providing direction and support to teammates
The ability to facilitate and negotiate among stakeholders with conflicting needs and to generate consensus among decision makers
The ability to help effectively communicate difficult messages; to adapt style, tone, and content to meet various needs; and to coach teammates on crafting content.
The ability to work cooperatively and inclusively with others to achieve shared goals, including encouraging and facilitating effective compromise, drawing on the capabilities of all team members, and leading team-level knowledge sharing
The ability to use available resources and feedback to continually develop mastery in your role and facilitate team and project-level learning, including coaching others
The ability to solve complex challenges by identifying innovative solutions and facilitating coordination with others
The ability to elevate the voices of marginalized colleagues and mitigate power dynamics with staff with less formal authority
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $75,000-$85,000
Chicago range $80,000-$90,000
DC range $85,000-$95,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us While this position must be based in Durham, NC, Chicago, IL or Washington, DC, Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. How to Apply Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Cadmus
US-OR-Portland | US-CO-Boulder | US-MA-Waltham | US-VA-Arlington, Virginia
Overview
Who We Are
At Cadmus, we recognize that solving the world’s most challenging problems can’t be accomplished alone or with cookie-cutter solutions. That’s why we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. On the Cadmus team, you’ll collaborate with leading experts to help our clients across the globe.
Cadmus’ mission is to deploy industry-leading expertise to help our clients achieve extraordinary results that strengthen society and the natural world. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and opportunities for professional growth. We are committed to advancing diversity and fostering a culture of equity in the workplace and across society, and we strive to maintain an inclusive environment where all employees feel connected, respected, and valued.
Join Cadmus. Let’s solve the world’s most challenging problems together.
Responsibilities
What You’ll Be Doing
The Cadmus Group is seeking qualified candidates for the position of Contacts Specialist to support Cadmus’ Energy Services business Division. Cadmus is a leading provider of environmental and social good consulting services throughout North America. This position provides administrative support in the issuance of contract and subcontract documents, as well as pricing support for proposal initiatives. The successful candidate will join a close-knit, skilled team that supports approximately 200 proposals and 150 live contracts each year.
The ideal candidate will be located in the Portland, Oregon area, however, other locations may be considered.
Responsibilities:
Specific responsibilities of the position include but are not limited to the following:
Under the supervision of senior contracts staff, the Contract Specialist will be responsible for contract and subcontract administration including but not limited to processing or preparing nondisclosure agreements, teaming agreements and subcontract agreements; reviewing prime contract requirements, special provisions, and terms and conditions to develop appropriate proposal assumptions and subcontractor flow-downs.
This selected candidate will be responsible for providing proposal support including, but not limited to collaborative pricing support and development of proposal budgets, identifying proposal compliance elements and ensuring all requirements are adequately addressed, assisting with pricing/quote requests and negotiations with subcontractor, and applying a general understanding of the corporate business model and of profit and loss implications to Cadmus day to day business functions.
Additional activities will include:
Process contract actions and associated documentation in accordance with Cadmus procedures and create project records in Cadmus’ contract management system.
Serve as a liaison to support consistent understanding between project managers and accounting for consistent project operations.
Serve as a proactive and solution-oriented resource for project manager and project teams for project management issues that involve contracts.
Provide updates and summary reports to contracts and operations as requested.
Qualifications
Required Qualifications:
Bachelor’s degree
Requires a minimum of 3 years of relevant experience
Must have excellent written and verbal communications skills
Experience working with MS Office applications to include Word, Excel and PowerPoint
Must be organized, detail-oriented, demonstrate strong time-management skills, and be able to coordinate and prioritize multiple projects with limited supervision in a fast-paced environment
Must be able to develop and maintain professional relationships with peers, vendors and customers, and contribute to a professional work environment by demonstrating integrity, teamwork and a positive attitude.
Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen.
Preferred Qualifications:
Prior experience with utility industry or environmental consulting field
Familiarity with commercial contracts administration
Familiarity with Sharepoint
Prior experience working with a contracts management system or other database
Additional Information:
Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.
Full vaccination against COVID-19, and compliance with Cadmus’ vaccination verification procedures, is a condition of employment with Cadmus, unless the individual is legally entitled to a reasonable accommodation. Prospective and/or new U.S. employees will be required to submit proof of vaccination on their first day of employment. “Full vaccination” means two weeks have passed since the individual received: 1) their second shot in a two-dose vaccine series (such as the Pfizer or Moderna vaccine) or 2) their shot in a single-dose vaccine series (such as the Johnson & Johnson vaccine). Information regarding the process for requesting a reasonable accommodation will be included in the offer letter issued to any prospective employee.
Cadmus is an Equal Opportunity, Affirmative Action Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.
Learn more about Cadmus by visiting our website at: http://www.cadmusgroup.com
Jan 30, 2023
Full time
Overview
Who We Are
At Cadmus, we recognize that solving the world’s most challenging problems can’t be accomplished alone or with cookie-cutter solutions. That’s why we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. On the Cadmus team, you’ll collaborate with leading experts to help our clients across the globe.
Cadmus’ mission is to deploy industry-leading expertise to help our clients achieve extraordinary results that strengthen society and the natural world. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and opportunities for professional growth. We are committed to advancing diversity and fostering a culture of equity in the workplace and across society, and we strive to maintain an inclusive environment where all employees feel connected, respected, and valued.
Join Cadmus. Let’s solve the world’s most challenging problems together.
Responsibilities
What You’ll Be Doing
The Cadmus Group is seeking qualified candidates for the position of Contacts Specialist to support Cadmus’ Energy Services business Division. Cadmus is a leading provider of environmental and social good consulting services throughout North America. This position provides administrative support in the issuance of contract and subcontract documents, as well as pricing support for proposal initiatives. The successful candidate will join a close-knit, skilled team that supports approximately 200 proposals and 150 live contracts each year.
The ideal candidate will be located in the Portland, Oregon area, however, other locations may be considered.
Responsibilities:
Specific responsibilities of the position include but are not limited to the following:
Under the supervision of senior contracts staff, the Contract Specialist will be responsible for contract and subcontract administration including but not limited to processing or preparing nondisclosure agreements, teaming agreements and subcontract agreements; reviewing prime contract requirements, special provisions, and terms and conditions to develop appropriate proposal assumptions and subcontractor flow-downs.
This selected candidate will be responsible for providing proposal support including, but not limited to collaborative pricing support and development of proposal budgets, identifying proposal compliance elements and ensuring all requirements are adequately addressed, assisting with pricing/quote requests and negotiations with subcontractor, and applying a general understanding of the corporate business model and of profit and loss implications to Cadmus day to day business functions.
Additional activities will include:
Process contract actions and associated documentation in accordance with Cadmus procedures and create project records in Cadmus’ contract management system.
Serve as a liaison to support consistent understanding between project managers and accounting for consistent project operations.
Serve as a proactive and solution-oriented resource for project manager and project teams for project management issues that involve contracts.
Provide updates and summary reports to contracts and operations as requested.
Qualifications
Required Qualifications:
Bachelor’s degree
Requires a minimum of 3 years of relevant experience
Must have excellent written and verbal communications skills
Experience working with MS Office applications to include Word, Excel and PowerPoint
Must be organized, detail-oriented, demonstrate strong time-management skills, and be able to coordinate and prioritize multiple projects with limited supervision in a fast-paced environment
Must be able to develop and maintain professional relationships with peers, vendors and customers, and contribute to a professional work environment by demonstrating integrity, teamwork and a positive attitude.
Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen.
Preferred Qualifications:
Prior experience with utility industry or environmental consulting field
Familiarity with commercial contracts administration
Familiarity with Sharepoint
Prior experience working with a contracts management system or other database
Additional Information:
Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.
Full vaccination against COVID-19, and compliance with Cadmus’ vaccination verification procedures, is a condition of employment with Cadmus, unless the individual is legally entitled to a reasonable accommodation. Prospective and/or new U.S. employees will be required to submit proof of vaccination on their first day of employment. “Full vaccination” means two weeks have passed since the individual received: 1) their second shot in a two-dose vaccine series (such as the Pfizer or Moderna vaccine) or 2) their shot in a single-dose vaccine series (such as the Johnson & Johnson vaccine). Information regarding the process for requesting a reasonable accommodation will be included in the offer letter issued to any prospective employee.
Cadmus is an Equal Opportunity, Affirmative Action Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.
Learn more about Cadmus by visiting our website at: http://www.cadmusgroup.com
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities?
We are hiring for multiple Operations & Policy Analyst 3 positions with the Health Systems Division.
This posting will remain active until all positions are filled. The first wave of applications will be pulled on Monday, August 1st at 8am. The date for pulling a second wave of applications will be dependent on the need to identify additional candidates once first wave candidates have been reviewed. Please be aware that this may take several weeks.
Positions linked to this posting:
DMEPOS Policy Analyst . The Medicaid Policy Analyst serves as a key policy advisor for the Health Systems Division, Oregon's State Medicaid Agency; representing the agency and division by explaining program activities, policy issues and proposed legislation to legislators, federal and state agencies, the public and stakeholders. The policy analyst develops regulatory policy, standards, and procedures that deal with complex regulatory situations in which policy is not clearly defined. The primary purpose of this position is to develop regulatory policy standards and procedures to operationalize the various complex components of the Medical Durable Medical Equipment program.
SBHS & Dental Policy Analyst (management service). The Medicaid Policy Analyst serves as a key policy advisor for the Health Systems Division, Oregon's State Medicaid Agency; representing the agency and division by explaining program activities, policy issues and proposed legislation to legislators, federal and state agencies, the public and stakeholders. The policy analyst develops regulatory policy, standards, and procedures that deal with complex regulatory situations in which policy is not clearly defined. The primary purpose of this position is to lead, plan, and coordination policy for the Oregon Health Plan’s (OHP) Dental and School Based Health Services programs.
QA & Compliance Specialist. The Quality Assurance and Compliance (QAC) Specialist serves as a key advisor of broad ranging continuous quality assurance improvement strategies in the managed care delivery system. This position participates in the development of program administrative rules and contractual requirements that deal with complex regulatory situations in which policy is not clearly defined. This position provides consultative advice and direction on administrative, policy, programmatic and management aspects of quality management operations to executive management. The QAC Specialist ensures adherence to standards for quality and access to care by Managed Care Organizations.
Behavioral Health Equity & Inclusion Analyst. The position reports to the Behavioral Health Equity and Community Partnership Director in the Health Systems Division and works in tandem with OHA’s Office of Equity and Inclusion. It is part of a team of behavioral health equity specialists dedicated to eliminating health inequities in the behavioral health system. The behavioral health system is complex and encompasses both mental health and substance use disorders. It covers the continuum of prevention, intervention, treatment and recovery support services .
M110 Public Health Strategist. The person in this position works closely with the Alcohol and Drug Policy Commission to provide information on projects, align projects with the strategic vision and provide expertise on operational successes and challenges. Externally this position provides technical assistance to local government and community providers so they may expand existing services and develop infrastructure for services serving BIPOC, rural and frontier communities. Similar work focusses on expanding the peer workforce to respond to and engage individuals in medical settings whose substance use disorder has resulted in significant physical health challenges and/or non-fatal overdose. Internally, the position requires extensive partnership, collaboration and program design with the Public Health Division (state and local) as it relates to the surveillance and response to overdose clusters and infectious diseases related to substance use disorders.
Program Implementation Strategist. The purpose of this position is to provide leadership, development, implementation and accountability of substance use disorder and veterans behavioral health programs initiated by the Legislature, Governor's Office or OHA leadership. The employee focuses specifically on identifying key stakeholders, designing the scope of work as outlined by the initiative, developing associated policy and program materials, facilitating weekly/monthly program site meetings, as well as monitoring system performance and outcomes of the project. The person in this position works closely with the Alcohol and Drug Policy Commission to provide information on projects, align projects with the strategic vision and provide expertise on operational successes and challenges.
What’s in it for you!
A workplace that balances productivity with creativity and encourages learning and mentoring.
Meaningful work in a fast-paced, dynamic environment with colleagues who are passionate about public service and committed to pursuing equity-centered, community-led collaborative action.
A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
Opportunities to work from your home office or other OHA locations. Please note, a majority of these positions are hybrid (remote and in-person) positions that require frequent contact and work with a variety of clinical and professional staff in a variety of office, virtual and meeting room settings.
8 hours of vacation leave and 8 hours of sick leave per month
24 hours of personal business leave and 11 paid holidays per year
Nearly unbeatable medical, vision, and dental benefits
Pension and retirement programs
Employee Assistance Plan, Flexible Spending Accounts, additional leave options, and much more!
WHAT WE ARE LOOKING FOR!
Required Minimum Qualifications:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
How to Apply :
Complete the application online at oregonjobs.org using job number REQ-103394
Deadline: open until filled
Jul 22, 2022
Full time
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities?
We are hiring for multiple Operations & Policy Analyst 3 positions with the Health Systems Division.
This posting will remain active until all positions are filled. The first wave of applications will be pulled on Monday, August 1st at 8am. The date for pulling a second wave of applications will be dependent on the need to identify additional candidates once first wave candidates have been reviewed. Please be aware that this may take several weeks.
Positions linked to this posting:
DMEPOS Policy Analyst . The Medicaid Policy Analyst serves as a key policy advisor for the Health Systems Division, Oregon's State Medicaid Agency; representing the agency and division by explaining program activities, policy issues and proposed legislation to legislators, federal and state agencies, the public and stakeholders. The policy analyst develops regulatory policy, standards, and procedures that deal with complex regulatory situations in which policy is not clearly defined. The primary purpose of this position is to develop regulatory policy standards and procedures to operationalize the various complex components of the Medical Durable Medical Equipment program.
SBHS & Dental Policy Analyst (management service). The Medicaid Policy Analyst serves as a key policy advisor for the Health Systems Division, Oregon's State Medicaid Agency; representing the agency and division by explaining program activities, policy issues and proposed legislation to legislators, federal and state agencies, the public and stakeholders. The policy analyst develops regulatory policy, standards, and procedures that deal with complex regulatory situations in which policy is not clearly defined. The primary purpose of this position is to lead, plan, and coordination policy for the Oregon Health Plan’s (OHP) Dental and School Based Health Services programs.
QA & Compliance Specialist. The Quality Assurance and Compliance (QAC) Specialist serves as a key advisor of broad ranging continuous quality assurance improvement strategies in the managed care delivery system. This position participates in the development of program administrative rules and contractual requirements that deal with complex regulatory situations in which policy is not clearly defined. This position provides consultative advice and direction on administrative, policy, programmatic and management aspects of quality management operations to executive management. The QAC Specialist ensures adherence to standards for quality and access to care by Managed Care Organizations.
Behavioral Health Equity & Inclusion Analyst. The position reports to the Behavioral Health Equity and Community Partnership Director in the Health Systems Division and works in tandem with OHA’s Office of Equity and Inclusion. It is part of a team of behavioral health equity specialists dedicated to eliminating health inequities in the behavioral health system. The behavioral health system is complex and encompasses both mental health and substance use disorders. It covers the continuum of prevention, intervention, treatment and recovery support services .
M110 Public Health Strategist. The person in this position works closely with the Alcohol and Drug Policy Commission to provide information on projects, align projects with the strategic vision and provide expertise on operational successes and challenges. Externally this position provides technical assistance to local government and community providers so they may expand existing services and develop infrastructure for services serving BIPOC, rural and frontier communities. Similar work focusses on expanding the peer workforce to respond to and engage individuals in medical settings whose substance use disorder has resulted in significant physical health challenges and/or non-fatal overdose. Internally, the position requires extensive partnership, collaboration and program design with the Public Health Division (state and local) as it relates to the surveillance and response to overdose clusters and infectious diseases related to substance use disorders.
Program Implementation Strategist. The purpose of this position is to provide leadership, development, implementation and accountability of substance use disorder and veterans behavioral health programs initiated by the Legislature, Governor's Office or OHA leadership. The employee focuses specifically on identifying key stakeholders, designing the scope of work as outlined by the initiative, developing associated policy and program materials, facilitating weekly/monthly program site meetings, as well as monitoring system performance and outcomes of the project. The person in this position works closely with the Alcohol and Drug Policy Commission to provide information on projects, align projects with the strategic vision and provide expertise on operational successes and challenges.
What’s in it for you!
A workplace that balances productivity with creativity and encourages learning and mentoring.
Meaningful work in a fast-paced, dynamic environment with colleagues who are passionate about public service and committed to pursuing equity-centered, community-led collaborative action.
A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
Opportunities to work from your home office or other OHA locations. Please note, a majority of these positions are hybrid (remote and in-person) positions that require frequent contact and work with a variety of clinical and professional staff in a variety of office, virtual and meeting room settings.
8 hours of vacation leave and 8 hours of sick leave per month
24 hours of personal business leave and 11 paid holidays per year
Nearly unbeatable medical, vision, and dental benefits
Pension and retirement programs
Employee Assistance Plan, Flexible Spending Accounts, additional leave options, and much more!
WHAT WE ARE LOOKING FOR!
Required Minimum Qualifications:
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
How to Apply :
Complete the application online at oregonjobs.org using job number REQ-103394
Deadline: open until filled
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in the District Office performing financial aid processing functions such as verification, packaging, fund reconciliation, satisfactory academic progress, return of Title IV funds, coursework compliance and/or professional judgment adjustments. The Financial Aid Specialist processes financial aid applications quickly and accurately with great attention to detail while adhering to federal, state, and institutional guidelines. This position provides back-up support to answer students’ questions via the phone queue, fills in occasionally at campus offices to assist students in person, and occasionally facilitates workshops and outreach events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited college.
Strong problem-solving and analytical abilities and the ability to use sound judgment for decision-making.
Ability to work independently and in a team environment.
Ability to prioritize work in a fast-paced, high-volume environment.
Proficiency with Microsoft Word, Excel and Outlook.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Prior financial aid processing and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 30, 2021 through October 10, 2021 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Jul 27, 2021
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in the District Office performing financial aid processing functions such as verification, packaging, fund reconciliation, satisfactory academic progress, return of Title IV funds, coursework compliance and/or professional judgment adjustments. The Financial Aid Specialist processes financial aid applications quickly and accurately with great attention to detail while adhering to federal, state, and institutional guidelines. This position provides back-up support to answer students’ questions via the phone queue, fills in occasionally at campus offices to assist students in person, and occasionally facilitates workshops and outreach events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited college.
Strong problem-solving and analytical abilities and the ability to use sound judgment for decision-making.
Ability to work independently and in a team environment.
Ability to prioritize work in a fast-paced, high-volume environment.
Proficiency with Microsoft Word, Excel and Outlook.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Prior financial aid processing and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 30, 2021 through October 10, 2021 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.
The Gulf Program of the National Wildlife Federation seeks a part time Manatee Outreach Intern to help implement “Manatees and Meadows”, a wildlife conservation project that educates boaters, coastal residents, and visitors about manatees and their primary habitat and food source: seagrass. Manatees are being spotted with increasing frequency in Pensacola and Perdido Bays (PPB); this project aims to build awareness about manatees, their habitat, how to protect them, and how to report sightings.
The primary responsibilities of the Manatee Outreach Intern will be to coordinate and implement a manatee outreach program in PPB, working with a team of trained volunteers, to provide audience-specific messaging to three targeted groups:
Boaters will learn how to protect manatees and seagrasses (via outreach at Boat Ramps)
Coastal residents and visitors will learn how to report manatee sightings (via outreach to Neighborhood Associations, Property Managers, Condo Associations, Rental Properties, etc.)
Anglers and guest at Public Fishing Piers will also receive information on reporting manatee sightings
This position will report to the Senior Specialist, Wildlife Policy, based in Florida.
Job Duties:
Assist Senior Specialist with recruiting and training volunteers to conduct outreach
Responsible for scheduling volunteers to conduct outreach at boat ramps in PPB area (min of one boat ramp per weekend)
Distribute audience-specific outreach materials
Assist with developing content for manatee sighting website: panhandlemanatee.org
Provide content for social media, blogs and other venues to promote manatee sighting website.
Other duties as assigned by Senior Specialist
Preferred Qualifications
Enrolled in an undergraduate institution and completed at least 2 years of college education, or recent graduate, in a related field of study (biology, marine science, environmental policy, science education, communication, or similar fields)
Have general understanding of conservation and the value of wildlife
Able to speak clearly and comfortably with diverse audiences (boaters, anglers, general public, home owners, property managers)
Able to spend 4 -6 hours outside in “Florida summer conditions”, with considerable time standing, walking, and speaking.
Willing to work a minimum of 20-30 hours/week (including one weekend day) during the summer (school not in session) and 10-20 hours/week (including one weekend day) during the fall (school in session)
Comfortable coordinating and supervising peers, as well as volunteers who may be older or younger
Organized, self-motivated, and able to work with minimal supervision
Possess good verbal and written communication skills, and comfortable using standard computer programs, communication devices, and social media platforms
Reliable and professional
Willingness to use personal vehicle for travel to sites to conduct outreach with target audience
Following all local and NWF COVID safety protocols
Preferred Experience/Knowledge
It is preferred that individuals applying for this internship position also have experience and knowledge related to:
Local PPB area and waterways
Marine life, especially manatees and seagrass
Coordinating, scheduling, and supervising others
Service Term (approximate):
Start Date: July 1, 2021. The internship will last 10 - 15 weeks, with 20-30 hours per week. We anticipate more hours over Summer Break and fewer in the fall. At least 1 weekend day PER WEEK is required.
Compensation: $17.00/hour
This is a paid short-term internship opportunity with the National Wildlife Federation.
NWF is happy to work with the applicant to obtain relevant credit(s) through college/university programming, such as directed independent study (DIS), internship credit hours, etc. Applicant should indicate if they intend to pursue this in application letter. The work schedule is flexible to accommodate your class schedule.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume as soon as possible. Applications will close once a qualified candidate has been identified or June 1, whichever comes first.
If selected for this position, a background check will be conducted.
Apr 29, 2021
Intern
Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 53 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world. We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.
The Gulf Program of the National Wildlife Federation seeks a part time Manatee Outreach Intern to help implement “Manatees and Meadows”, a wildlife conservation project that educates boaters, coastal residents, and visitors about manatees and their primary habitat and food source: seagrass. Manatees are being spotted with increasing frequency in Pensacola and Perdido Bays (PPB); this project aims to build awareness about manatees, their habitat, how to protect them, and how to report sightings.
The primary responsibilities of the Manatee Outreach Intern will be to coordinate and implement a manatee outreach program in PPB, working with a team of trained volunteers, to provide audience-specific messaging to three targeted groups:
Boaters will learn how to protect manatees and seagrasses (via outreach at Boat Ramps)
Coastal residents and visitors will learn how to report manatee sightings (via outreach to Neighborhood Associations, Property Managers, Condo Associations, Rental Properties, etc.)
Anglers and guest at Public Fishing Piers will also receive information on reporting manatee sightings
This position will report to the Senior Specialist, Wildlife Policy, based in Florida.
Job Duties:
Assist Senior Specialist with recruiting and training volunteers to conduct outreach
Responsible for scheduling volunteers to conduct outreach at boat ramps in PPB area (min of one boat ramp per weekend)
Distribute audience-specific outreach materials
Assist with developing content for manatee sighting website: panhandlemanatee.org
Provide content for social media, blogs and other venues to promote manatee sighting website.
Other duties as assigned by Senior Specialist
Preferred Qualifications
Enrolled in an undergraduate institution and completed at least 2 years of college education, or recent graduate, in a related field of study (biology, marine science, environmental policy, science education, communication, or similar fields)
Have general understanding of conservation and the value of wildlife
Able to speak clearly and comfortably with diverse audiences (boaters, anglers, general public, home owners, property managers)
Able to spend 4 -6 hours outside in “Florida summer conditions”, with considerable time standing, walking, and speaking.
Willing to work a minimum of 20-30 hours/week (including one weekend day) during the summer (school not in session) and 10-20 hours/week (including one weekend day) during the fall (school in session)
Comfortable coordinating and supervising peers, as well as volunteers who may be older or younger
Organized, self-motivated, and able to work with minimal supervision
Possess good verbal and written communication skills, and comfortable using standard computer programs, communication devices, and social media platforms
Reliable and professional
Willingness to use personal vehicle for travel to sites to conduct outreach with target audience
Following all local and NWF COVID safety protocols
Preferred Experience/Knowledge
It is preferred that individuals applying for this internship position also have experience and knowledge related to:
Local PPB area and waterways
Marine life, especially manatees and seagrass
Coordinating, scheduling, and supervising others
Service Term (approximate):
Start Date: July 1, 2021. The internship will last 10 - 15 weeks, with 20-30 hours per week. We anticipate more hours over Summer Break and fewer in the fall. At least 1 weekend day PER WEEK is required.
Compensation: $17.00/hour
This is a paid short-term internship opportunity with the National Wildlife Federation.
NWF is happy to work with the applicant to obtain relevant credit(s) through college/university programming, such as directed independent study (DIS), internship credit hours, etc. Applicant should indicate if they intend to pursue this in application letter. The work schedule is flexible to accommodate your class schedule.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at nwf.org/equity .
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
The requirements listed in our job descriptions are guidelines, not hard and fast rules, and if you have 75% of the qualifications listed we encourage you to apply. Your experience refers to paid and unpaid experience, including volunteer work, which helps build the competencies, knowledge, and skills that translates directly to our openings. Applying gives you the opportunity to be considered.
Candidates should submit a cover letter and resume as soon as possible. Applications will close once a qualified candidate has been identified or June 1, whichever comes first.
If selected for this position, a background check will be conducted.