Our Vision
Feedback Labs is a global network that believes that people and communities should have a say in the programs and policies that affect their lives.
Our members believe that listening and acting on feedback from those at the heart of their work is the right thing to do morally and ethically, the smart thing to do to achieve better programmatic outcomes, and the feasible thing to do at scale. Feedback Labs’ objective is to create a ‘tipping point’ so that good feedback practice becomes the expected thing to do as well. The Community Associate will contribute to this mission by supporting with Feedback Labs’ membership experience, managing community-building events such as LabStorms, and assisting with fellowship and cohort programs.
We succeed by harnessing and unleashing a wide variety of viewpoints, perspectives, insights, experience, and expertise from many different networks. We believe that new norms that cement good feedback practice will help contribute to a more equitable world.
Your Role
Feedback Labs is looking for an enthusiastic, collaborative, and detail-oriented person to join as a full-time Community Associate. The Community Associate will join the Community team at Feedback Labs and be supervised by the Senior Manager of Partnerships and Equity. This person will be passionate about helping nonprofits, foundations, and governments listen to their communities and incorporate feedback into programs and policies to achieve impact and foster equity. They will be able to support Feedback Labs with community events and programs. Specifically, they will:
Support Feedback Labs’ membership
Support Feedback Labs’ network of member organizations, including organization on-boarding, tracking, continued engagement, and benefits.
Offer high quality customer service to ensure all members feel part of the feedback community and can engage with Feedback Labs in productive and useful ways.
Support learning cohort programs & coaching services
Support with the application and selection process of the Feedback Champions program and any other relevant cohort programs.
Provide technical support for peer-learning sessions and provide cohort-wide email and logistical support.
Foster ongoing engagement with alumni of Fellow programs.
Coordinate and facilitate bi-weekly LabStorms
Source and prepare up to 25 diverse feedback practitioners per year to share their feedback challenges in bi-weekly LabStorms, which are a long-standing flagship program of Feedback Labs.
Drive LabStorm participation and engagement from the Feedback Labs’ community through targeted outreach and connections.
Facilitate LabStorm discussions to surface questions and ideas for LabStorm presenters.
Manage LabStorm follow up and presenter feedback.
Work with the Sr. Manager of Partnerships and Equity to develop and implement a plan for improving LabStorms based on past participant feedback.
Support Feedback Labs events
Collaborate closely with Sr. Manager, CEO, and consultants to support our annual Feedback+ Summits (check out the wrap up of last year’s Summit !) and other in-person and virtual events.
Execute Feedback Labs’ digital engagement
Maintain a drumbeat of communication to our network including a biweekly newsletter and event-related emails.
Write copy for Feedback Labs blog and newsletter (e.g. Summit wrap ups, FBL newsletter announcements).
Work with the Communications Intern to manage Feedback Labs social media accounts (i.e., Twitter, Instagram, LinkedIn).
Collaborate with the Operations Team to develop and maintain a Customer Relationship Management (CRM) system to ensure member activities are captured correctly, and utilizing CRM to facilitate network growth and development.
Support Feedback Labs’ diversity, equity, and inclusion work
Support the Senior Manager of Partnerships and Equity in the development and implementation of programs related to our commitment to diversity, equity and inclusion (e.g. Listening for Justice Blog Series, 365 Campaign)
Engage meaningfully with Feedback Labs’ staff and strategy
Collaborate across the team to support high-quality implementation of programming, including supporting other team members’ work when needed.
Contribute to discussions about long-term strategy for Feedback Labs programs.
Actively participate in internal team meetings and external sessions hosted by colleagues.
Seek out opportunities to deepen feedback knowledge and strengthen the feedback sector, including reading Feedback Labs’ bi-weekly newsletter, participating in partner webinars and discussions, and more.
Other responsibilities as jointly agreed with the Sr. Manager and CEO.
Qualifications
The ideal candidate for this role will have:
1-2 y ears of internship or work experience in the tasks necessary for this job;
Excellent communication and customer service skills. A background supporting nonprofit communications, including newsletters, social media, and website updates is a plus;
Robust facilitation skills for facilitating virtual LabStorms;
Strong interpersonal skills to manage relationships with Feedback Labs members, fellows, and staff, and to represent Feedback Labs in external meetings;
Ability to manage multiple projects simultaneously, switch between tasks as necessary, and meet deadlines;
Experience collaborating well across teams and all individuals equitably;
Curiosity to learn on the fly and adapt to changing circumstances quickly and productively;
A passionate belief in, and understanding of, Feedback Labs’ mission and values ;
Bachelor’s Degree or relevant life experience in marketing and communications, public administration, international development, or other relevant field.
All Feedback Labs team members:
Act with integrity;
Use their time effectively and value the time of others;
Create their own direction and roll with the punches when necessary;
Are equally thoughtful and action-oriented;
Value kindness to those around them;
Want to change the world.
Compensation & Benefits
Feedback Labs offers a competitive salary in the range of $42,000-52,000 commensurate with experience, along with generous benefits including medical, dental, vision, 401(k), and paid time off, sick leave, and parental leave.
Feedback Labs also provides a fun, flexible, and healthy work environment. We provide professional development funds to access external workshops and conferences and offer challenging on-the-job assignments to help team members meet their personal missions and grow in their careers. Feedback Labs also offers flexibility to accommodate employees’ individual schedules and support their efforts to maintain a healthy balance between serving our shared mission and pursuing personal passions.
Location
Feedback Labs is based out of the Open Gov Hub , located in the heart of Washington DC, a short walk from key global institutions. This creative space allows for collaboration and innovation among different groups; it also offers networking opportunities, brown-bag lunches, happy hours, access to a gym, and other activities. Feedback Labs staff are currently working from home with the option to come into the office if they choose to do so, and the organization is evaluating if/when staff will return to the office for in-person work. While this position is intended to be based in Washington DC, Feedback Labs is open to making it a fully remote position if it is determined to be mutually beneficial for the candidate and Feedback Labs. As such, Feedback Labs will consider any candidates who can work the core Feedback Labs hours (9-5pm ET) and are legally eligible to work in the United States.
How to Apply
Ready to apply to join the Feedback Labs team? In lieu of a cover letter, we are asking interested applicants to answer a few short questions to give candidates an idea of the type of information we hope they can bring to this position. If you think you’d be a good fit, please submit your application here ! Feel free to reach out with any questions to jobs@feedbacklabs.org . We are accepting applications on a rolling basis until the position is filled.
About the Hiring Process
We will use the following hiring process to consider candidates.
Screening Call (15 mins)
Second interview (1 hour)
Take home skills assignment (~2 hours)
Final interview (3 hours)
Reference checks (10 mins each)
Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact, Annie Grier, at annie@feedbacklabs.org . Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.
Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to jobs@feedbacklabs.org .
Venue: We conduct interviews over the phone and with Zoom with camera on (unless communicated otherwise). Interviewees are invited to update their Zoom names with their pronouns.
Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at jobs@feedbacklabs.org
Application Questions
Why do you think listening and acting on feedback is important for advancing equity in the nonprofit and philanthropic sectors?
The person in this position will be coordinating and facilitating our virtual LabStorms, which are bi-weekly collaborative problem-solving sessions. What are three ways that you, as a facilitator, would create an inclusive experience for LabStorm participants?
Oct 19, 2022
Full time
Our Vision
Feedback Labs is a global network that believes that people and communities should have a say in the programs and policies that affect their lives.
Our members believe that listening and acting on feedback from those at the heart of their work is the right thing to do morally and ethically, the smart thing to do to achieve better programmatic outcomes, and the feasible thing to do at scale. Feedback Labs’ objective is to create a ‘tipping point’ so that good feedback practice becomes the expected thing to do as well. The Community Associate will contribute to this mission by supporting with Feedback Labs’ membership experience, managing community-building events such as LabStorms, and assisting with fellowship and cohort programs.
We succeed by harnessing and unleashing a wide variety of viewpoints, perspectives, insights, experience, and expertise from many different networks. We believe that new norms that cement good feedback practice will help contribute to a more equitable world.
Your Role
Feedback Labs is looking for an enthusiastic, collaborative, and detail-oriented person to join as a full-time Community Associate. The Community Associate will join the Community team at Feedback Labs and be supervised by the Senior Manager of Partnerships and Equity. This person will be passionate about helping nonprofits, foundations, and governments listen to their communities and incorporate feedback into programs and policies to achieve impact and foster equity. They will be able to support Feedback Labs with community events and programs. Specifically, they will:
Support Feedback Labs’ membership
Support Feedback Labs’ network of member organizations, including organization on-boarding, tracking, continued engagement, and benefits.
Offer high quality customer service to ensure all members feel part of the feedback community and can engage with Feedback Labs in productive and useful ways.
Support learning cohort programs & coaching services
Support with the application and selection process of the Feedback Champions program and any other relevant cohort programs.
Provide technical support for peer-learning sessions and provide cohort-wide email and logistical support.
Foster ongoing engagement with alumni of Fellow programs.
Coordinate and facilitate bi-weekly LabStorms
Source and prepare up to 25 diverse feedback practitioners per year to share their feedback challenges in bi-weekly LabStorms, which are a long-standing flagship program of Feedback Labs.
Drive LabStorm participation and engagement from the Feedback Labs’ community through targeted outreach and connections.
Facilitate LabStorm discussions to surface questions and ideas for LabStorm presenters.
Manage LabStorm follow up and presenter feedback.
Work with the Sr. Manager of Partnerships and Equity to develop and implement a plan for improving LabStorms based on past participant feedback.
Support Feedback Labs events
Collaborate closely with Sr. Manager, CEO, and consultants to support our annual Feedback+ Summits (check out the wrap up of last year’s Summit !) and other in-person and virtual events.
Execute Feedback Labs’ digital engagement
Maintain a drumbeat of communication to our network including a biweekly newsletter and event-related emails.
Write copy for Feedback Labs blog and newsletter (e.g. Summit wrap ups, FBL newsletter announcements).
Work with the Communications Intern to manage Feedback Labs social media accounts (i.e., Twitter, Instagram, LinkedIn).
Collaborate with the Operations Team to develop and maintain a Customer Relationship Management (CRM) system to ensure member activities are captured correctly, and utilizing CRM to facilitate network growth and development.
Support Feedback Labs’ diversity, equity, and inclusion work
Support the Senior Manager of Partnerships and Equity in the development and implementation of programs related to our commitment to diversity, equity and inclusion (e.g. Listening for Justice Blog Series, 365 Campaign)
Engage meaningfully with Feedback Labs’ staff and strategy
Collaborate across the team to support high-quality implementation of programming, including supporting other team members’ work when needed.
Contribute to discussions about long-term strategy for Feedback Labs programs.
Actively participate in internal team meetings and external sessions hosted by colleagues.
Seek out opportunities to deepen feedback knowledge and strengthen the feedback sector, including reading Feedback Labs’ bi-weekly newsletter, participating in partner webinars and discussions, and more.
Other responsibilities as jointly agreed with the Sr. Manager and CEO.
Qualifications
The ideal candidate for this role will have:
1-2 y ears of internship or work experience in the tasks necessary for this job;
Excellent communication and customer service skills. A background supporting nonprofit communications, including newsletters, social media, and website updates is a plus;
Robust facilitation skills for facilitating virtual LabStorms;
Strong interpersonal skills to manage relationships with Feedback Labs members, fellows, and staff, and to represent Feedback Labs in external meetings;
Ability to manage multiple projects simultaneously, switch between tasks as necessary, and meet deadlines;
Experience collaborating well across teams and all individuals equitably;
Curiosity to learn on the fly and adapt to changing circumstances quickly and productively;
A passionate belief in, and understanding of, Feedback Labs’ mission and values ;
Bachelor’s Degree or relevant life experience in marketing and communications, public administration, international development, or other relevant field.
All Feedback Labs team members:
Act with integrity;
Use their time effectively and value the time of others;
Create their own direction and roll with the punches when necessary;
Are equally thoughtful and action-oriented;
Value kindness to those around them;
Want to change the world.
Compensation & Benefits
Feedback Labs offers a competitive salary in the range of $42,000-52,000 commensurate with experience, along with generous benefits including medical, dental, vision, 401(k), and paid time off, sick leave, and parental leave.
Feedback Labs also provides a fun, flexible, and healthy work environment. We provide professional development funds to access external workshops and conferences and offer challenging on-the-job assignments to help team members meet their personal missions and grow in their careers. Feedback Labs also offers flexibility to accommodate employees’ individual schedules and support their efforts to maintain a healthy balance between serving our shared mission and pursuing personal passions.
Location
Feedback Labs is based out of the Open Gov Hub , located in the heart of Washington DC, a short walk from key global institutions. This creative space allows for collaboration and innovation among different groups; it also offers networking opportunities, brown-bag lunches, happy hours, access to a gym, and other activities. Feedback Labs staff are currently working from home with the option to come into the office if they choose to do so, and the organization is evaluating if/when staff will return to the office for in-person work. While this position is intended to be based in Washington DC, Feedback Labs is open to making it a fully remote position if it is determined to be mutually beneficial for the candidate and Feedback Labs. As such, Feedback Labs will consider any candidates who can work the core Feedback Labs hours (9-5pm ET) and are legally eligible to work in the United States.
How to Apply
Ready to apply to join the Feedback Labs team? In lieu of a cover letter, we are asking interested applicants to answer a few short questions to give candidates an idea of the type of information we hope they can bring to this position. If you think you’d be a good fit, please submit your application here ! Feel free to reach out with any questions to jobs@feedbacklabs.org . We are accepting applications on a rolling basis until the position is filled.
About the Hiring Process
We will use the following hiring process to consider candidates.
Screening Call (15 mins)
Second interview (1 hour)
Take home skills assignment (~2 hours)
Final interview (3 hours)
Reference checks (10 mins each)
Commitment to Diversity: We understand that there are numerous reasons why someone would read a job description and, despite “checking off most of the boxes”, decide not to apply. Research supports that self-selecting out of potential professional opportunity is particularly common among individuals with minoritized identities or identities that are marginalized in professional spaces such as BIPOC individuals, LGBTIQ+ individuals, persons with a disability, neurodivergent individuals, and individuals with a history of institutionalization (e.g. incarceration, immigration detainment, inpatient treatment, or chronic hospitalization). If you question whether or not you would be a “good fit” for Feedback Labs, please engage in an initial conversation with the position contact, Annie Grier, at annie@feedbacklabs.org . Feedback Labs intentionally creates environments that value “culture add” over “culture fit”. We invite you to share how your unique identities, background, and experiences could add to our team.
Accessibility: Closed captioning is available during all Zoom interviews. If you need assistance accessing this feature, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to jobs@feedbacklabs.org .
Venue: We conduct interviews over the phone and with Zoom with camera on (unless communicated otherwise). Interviewees are invited to update their Zoom names with their pronouns.
Feedback Labs encourages applications from people of all races, genders, orientations, ethnicities, backgrounds, and identities, and strives to ensure inclusive and affirming benefits for all. If you need assistance or accommodations to fully participate in the hiring process, please contact us at jobs@feedbacklabs.org
Application Questions
Why do you think listening and acting on feedback is important for advancing equity in the nonprofit and philanthropic sectors?
The person in this position will be coordinating and facilitating our virtual LabStorms, which are bi-weekly collaborative problem-solving sessions. What are three ways that you, as a facilitator, would create an inclusive experience for LabStorm participants?
The Nature Conservancy
Arlington, VA but flexible within the US
OFFICE LOCATION
Arlington, Virginia, USA.
Arlington, Virginia is preferred but flexible within the United States.
A LITTLE ABOUT US Evolving since 1951, The Nature Conservancy (TNC) is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that people and nature can thrive together. Working in over 79 countries and territories, and across all 50 states, we are tackling climate change, conserving lands, and protecting waters and oceans at an unprecedented scale. Our vision is a world where the diversity of life thrives, and people are moved to care for nature--both for its own sake and for the ways it enriches our everyday lives.
While our vision is global, our commitment is local; we build solutions together with communities, governments and businesses on the issues unfolding right in their backyards. At the heart of this work are relationships, and they are guided by respect for all people, honor for communities and culture, and an unwavering commitment to diversity.
To learn more, visit www.nature.org or follow @nature_press.
YOUR POSITION WITH TNC Are you a highly strategic and well-organized team player who is capable of proactively managing multiple projects and tasks? Are you an inspiring leader that is passionate about business operations and project management?
We’re looking for an Associate Director of Operations and Business Process who will support the strategic priorities of the Global Marketing and Communications team by developing, coordinating, and implementing plans to streamline operational processes. They will oversee project management on global, cross-team campaigns and initiatives, as well as collaborative marketing business processes and communications related to those campaigns, initiatives, and projects. They will manage internal communications to the GMAC team, and will be responsible for directing central operations functions, such as IT support, office supplies and equipment, office space, and administrative support.
ESSENTIAL FUNCTIONS The Associate Director of Operations and Business Process provides overall support and direction for the project management function supporting the Global Marketing and Communications (GMAC) Division. This position will report to The Director of Finance and Operations and will support the execution of broad organization initiatives and programs for the Global Marketing and Communications team. They work with a dispersed collective of Project Managers around the GMAC to provide high-caliber, consistent project management practices as well as the development and implementation of effective business processes. They will be responsible for ensuring that programmatic work is a collaborative and well-integrated effort across the Business Unit.
The Associate Director will also oversee internal communications to the GMAC team, including All Staff GMAC meetings, written communications, events, managing logistics of employee engagement initiatives and social activities. They are also responsible for general office operations and processes. They will provide advice, recommendations, and broad training related to operations. They will work closely with other members of the GMAC Operations team to reinforce consistency in the organization's policies and procedures and provide direction related to operations. The Associate Director works closely with executive Marketing leadership, project managers, and other key stakeholders to ensure key priority initiatives are aligned, coordinated, and executed.
RESPONSIBILITIES & SCOPE
Act independently to lead diverse activities, analyze situations, evaluate alternatives, develop complex processes, project outcomes, and initiate solutions to improve effectiveness. Develop and deliver a project management program: Leading a team to establish project goals and success factors, utilize project management methodologies and processes and ensure all organizational and divisional standards are met. Provide leadership to the GMAC project managers to ensure throughout the project lifecycle that they monitor and measure project progress, conduct corrective action as necessary, communicate project status information to all stakeholders, perform risk management, and resolve issues and controls project scope and quality. Guide staff in mapping existing business processes, creating new processes, applying process analysis tools, and developing expertise in process design and process management. Work with team Director to establish the strategic priorities, goals, success factors and KPIs for the GMAC campaigns, projects, and initiatives. Manage guidelines and analyze information to achieve results, improve workflow, and solve problems, maintaining expert knowledge of and advising on the organization’s policies and procedures. Develop and execute an efficient internal communication strategy for ensuring appropriate levels of communication with the full GMAC team. Plan and host creative ways to build a team-spirited culture of engaged employees, virtually. Oversee day-to-day operations of facilities and technology management for the GMAC. Ability to work effectively across multiple complex, strategic projects simultaneously. Well-versed in industry best practices, and an ability to adapt them to TNC’s organization and culture. Maintains confidentiality of frequently sensitive and emotionally charged information.
MINIMUM QUALIFICATIONS
Bachelor’s degree and at least 5 years relevant experience, including working at a senior level. Experience managing a multi-disciplinary team of professionals. Experience in developing program-wide strategies and policies. Experience using project management techniques and tools. Experience managing a project team and the schedule and financial aspects of large highly complex projects
DESIRED QUALIFICATIONS
Excellent writing, presentation, and communication skills. 5-7 years relevant experience in a business operations environment. Current PMP Certification is strongly preferred. Demonstrated strong ability to conceive and write creatively for various audiences. Experience developing, managing, and implementing operations process, broad communications, and internal events. Strong interpersonal skills, including the ability to negotiate, influence, and persuade Critical thinker with demonstrated problem-solving skills. Results-driven. Management experience including the ability to motivate, lead, set objectives, and manage performance. Multi-lingual skills and multi-cultural cross-cultural experience appreciated. Ability to work under stress during peak workload periods.
HOW TO APPLY To apply to position number 49910, submit resume (required) and cover letter separately using the upload buttons. Applications will be reviewed in the order they’re received and the position will remain open until filled.
Click “submit” to apply for the position or “save for later” to create a draft application for future submission. Once submitted, applications cannot be revised or edited. Failure to complete required fields may result in your application being disqualified from consideration.
If you experience technical issues, please contact applyhelp@tnc.org.
The Nature Conservancy is an Equal Opportunity Employer
Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.
Jun 17, 2021
Full time
OFFICE LOCATION
Arlington, Virginia, USA.
Arlington, Virginia is preferred but flexible within the United States.
A LITTLE ABOUT US Evolving since 1951, The Nature Conservancy (TNC) is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that people and nature can thrive together. Working in over 79 countries and territories, and across all 50 states, we are tackling climate change, conserving lands, and protecting waters and oceans at an unprecedented scale. Our vision is a world where the diversity of life thrives, and people are moved to care for nature--both for its own sake and for the ways it enriches our everyday lives.
While our vision is global, our commitment is local; we build solutions together with communities, governments and businesses on the issues unfolding right in their backyards. At the heart of this work are relationships, and they are guided by respect for all people, honor for communities and culture, and an unwavering commitment to diversity.
To learn more, visit www.nature.org or follow @nature_press.
YOUR POSITION WITH TNC Are you a highly strategic and well-organized team player who is capable of proactively managing multiple projects and tasks? Are you an inspiring leader that is passionate about business operations and project management?
We’re looking for an Associate Director of Operations and Business Process who will support the strategic priorities of the Global Marketing and Communications team by developing, coordinating, and implementing plans to streamline operational processes. They will oversee project management on global, cross-team campaigns and initiatives, as well as collaborative marketing business processes and communications related to those campaigns, initiatives, and projects. They will manage internal communications to the GMAC team, and will be responsible for directing central operations functions, such as IT support, office supplies and equipment, office space, and administrative support.
ESSENTIAL FUNCTIONS The Associate Director of Operations and Business Process provides overall support and direction for the project management function supporting the Global Marketing and Communications (GMAC) Division. This position will report to The Director of Finance and Operations and will support the execution of broad organization initiatives and programs for the Global Marketing and Communications team. They work with a dispersed collective of Project Managers around the GMAC to provide high-caliber, consistent project management practices as well as the development and implementation of effective business processes. They will be responsible for ensuring that programmatic work is a collaborative and well-integrated effort across the Business Unit.
The Associate Director will also oversee internal communications to the GMAC team, including All Staff GMAC meetings, written communications, events, managing logistics of employee engagement initiatives and social activities. They are also responsible for general office operations and processes. They will provide advice, recommendations, and broad training related to operations. They will work closely with other members of the GMAC Operations team to reinforce consistency in the organization's policies and procedures and provide direction related to operations. The Associate Director works closely with executive Marketing leadership, project managers, and other key stakeholders to ensure key priority initiatives are aligned, coordinated, and executed.
RESPONSIBILITIES & SCOPE
Act independently to lead diverse activities, analyze situations, evaluate alternatives, develop complex processes, project outcomes, and initiate solutions to improve effectiveness. Develop and deliver a project management program: Leading a team to establish project goals and success factors, utilize project management methodologies and processes and ensure all organizational and divisional standards are met. Provide leadership to the GMAC project managers to ensure throughout the project lifecycle that they monitor and measure project progress, conduct corrective action as necessary, communicate project status information to all stakeholders, perform risk management, and resolve issues and controls project scope and quality. Guide staff in mapping existing business processes, creating new processes, applying process analysis tools, and developing expertise in process design and process management. Work with team Director to establish the strategic priorities, goals, success factors and KPIs for the GMAC campaigns, projects, and initiatives. Manage guidelines and analyze information to achieve results, improve workflow, and solve problems, maintaining expert knowledge of and advising on the organization’s policies and procedures. Develop and execute an efficient internal communication strategy for ensuring appropriate levels of communication with the full GMAC team. Plan and host creative ways to build a team-spirited culture of engaged employees, virtually. Oversee day-to-day operations of facilities and technology management for the GMAC. Ability to work effectively across multiple complex, strategic projects simultaneously. Well-versed in industry best practices, and an ability to adapt them to TNC’s organization and culture. Maintains confidentiality of frequently sensitive and emotionally charged information.
MINIMUM QUALIFICATIONS
Bachelor’s degree and at least 5 years relevant experience, including working at a senior level. Experience managing a multi-disciplinary team of professionals. Experience in developing program-wide strategies and policies. Experience using project management techniques and tools. Experience managing a project team and the schedule and financial aspects of large highly complex projects
DESIRED QUALIFICATIONS
Excellent writing, presentation, and communication skills. 5-7 years relevant experience in a business operations environment. Current PMP Certification is strongly preferred. Demonstrated strong ability to conceive and write creatively for various audiences. Experience developing, managing, and implementing operations process, broad communications, and internal events. Strong interpersonal skills, including the ability to negotiate, influence, and persuade Critical thinker with demonstrated problem-solving skills. Results-driven. Management experience including the ability to motivate, lead, set objectives, and manage performance. Multi-lingual skills and multi-cultural cross-cultural experience appreciated. Ability to work under stress during peak workload periods.
HOW TO APPLY To apply to position number 49910, submit resume (required) and cover letter separately using the upload buttons. Applications will be reviewed in the order they’re received and the position will remain open until filled.
Click “submit” to apply for the position or “save for later” to create a draft application for future submission. Once submitted, applications cannot be revised or edited. Failure to complete required fields may result in your application being disqualified from consideration.
If you experience technical issues, please contact applyhelp@tnc.org.
The Nature Conservancy is an Equal Opportunity Employer
Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.
OFFICE LOCATION
Arlington, Virginia, USA
Worldwide Office in Arlington, VA preferred but flexible.
A LITTLE ABOUT US
Evolving since 1951, The Nature Conservancy (TNC) is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that people and nature can thrive together. Working in over 80 countries and territories, and across all 50 states, we are tackling climate change, conserving lands, and protecting waters and oceans at an unprecedented scale. Our vision is a world where the diversity of life thrives, and people are moved to care for nature--both for its own sake and for the ways it enriches our everyday lives.
While our vision is global, our commitment is local; we build solutions together with communities, governments and businesses on the issues unfolding right in their backyards. At the heart of this work are relationships, and they are guided by respect for all people, honor for communities and culture, and an unwavering commitment to diversity.
To learn more, visit www.nature.org or follow @nature_press.
YOUR POSITION WITH TNC
Are you a highly strategic and well-organized team player who is capable of proactively managing multiple projects and tasks? Are you an inspiring leader that is passionate about business operations and project management?
We’re looking for an Associate Director of Operations and Project Management who will support the strategic priorities of the Global Marketing and Communications team by developing, coordinating, and implementing plans to streamline operational processes. They will oversee project management on global, cross-team campaigns and initiatives, as well as collaborative marketing business processes and communications related to those campaigns, initiatives, and projects. They will manage internal communications to the GMAC team, and will be responsible for directing central operations functions, such as IT support, office supplies and equipment, office space, and administrative support.
ESSENTIAL FUNCTIONS
The Associate Director of Operations and Project Management provides overall support and direction for the project management function supporting the Global Marketing and Communications (GMAC) Division. This position will report to The Director of Finance and Operations and will support the execution of broad organization initiatives and programs for the Global Marketing and Communications team. They work with a dispersed collective of Project Managers around the GMAC to provide high-caliber, consistent project management practices as well as the development and implementation of effective business processes. They will be responsible for ensuring that programmatic work is a collaborative and well-integrated effort across the Business Unit.
The Associate Director will also oversee internal communications to the GMAC team, including All Staff GMAC meetings, written communications, events, managing logistics of employee engagement initiatives and social activities. They are also responsible for general office operations and processes. They will provide advice, recommendations, and broad training related to operations. They will work closely with other members of the GMAC Operations team to reinforce consistency in the organization's policies and procedures and provide direction related to operations. The Associate Director works closely with executive Marketing leadership, project managers, and other key stakeholders to ensure key priority initiatives are aligned, coordinated, and executed.
RESPONSIBILITIES & SCOPE
Act independently to lead diverse activities, analyze situations, evaluate alternatives, develop complex processes, project outcomes, and initiate solutions to improve effectiveness.
Develop and deliver a project management program: Leading a team to establish project goals and success factors, utilize project management methodologies and processes and ensure all organizational and divisional standards are met.
Provide leadership to the GMAC project managers to ensure throughout the project lifecycle that they monitor and measure project progress, conduct corrective action as necessary, communicate project status information to all stakeholders, perform risk management, and resolve issues and controls project scope and quality.
Guide staff in mapping existing business processes, creating new processes, applying process analysis tools, and developing expertise in process design and process management.
Work with team Director to establish the strategic priorities, goals, success factors and KPIs for the GMAC campaigns, projects, and initiatives.
Manage guidelines and analyze information to achieve results, improve workflow, and solve problems, maintaining expert knowledge of and advising on the organization’s policies and procedures.
Develop and execute an efficient internal communication strategy for ensuring appropriate levels of communication with the full GMAC team.
Plan and host creative ways to build a team-spirited culture of engaged employees, virtually.
Oversee day-to-day operations of facilities and technology management for the GMAC.
Ability to work effectively across multiple complex, strategic projects simultaneously.
Well-versed in industry best practices, and an ability to adapt them to TNC’s organization and culture.
Maintains confidentiality of frequently sensitive and emotionally charged information.
MINIMUM QUALIFICATIONS
Bachelor’s degree and at least 5 years relevant experience, including working at a senior level.
Experience managing a multi-disciplinary team of professionals.
Experience in developing program-wide strategies and policies.
Excellent writing, presentation, and communication skills.
Experience using project management techniques and tools.
Experience managing a project team and the schedule and financial aspects of large highly complex projects
DESIRED QUALIFICATIONS
5-7 years relevant experience in a business operations environment.
Current PMP Certification is strongly preferred.
Demonstrated strong ability to conceive and write creatively for various audiences.
Experience developing, managing, and implementing operations process, broad communications, and internal events.
Strong interpersonal skills, including the ability to negotiate, influence, and persuade
Critical thinker with demonstrated problem-solving skills. Results-driven.
Management experience including the ability to motivate, lead, set objectives, and manage performance.
Multi-lingual skills and multi-cultural cross-cultural experience appreciated.
Ability to work under stress during peak workload periods.
HOW TO APPLY
To apply to position number 49662, submit resume (required) and cover letter separately using the upload buttons. Applications will be reviewed in the order they’re received and the position will remain open until filled.
Click “submit” to apply for the position or “save for later” to create a draft application for future submission. Once submitted, applications cannot be revised or edited. Failure to complete required fields may result in your application being disqualified from consideration.
If you experience technical issues, please refer to our applicant user guide or contact applyhelp@tnc.org .
The Nature Conservancy is an Equal Opportunity Employer
Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.
Apr 21, 2021
Full time
OFFICE LOCATION
Arlington, Virginia, USA
Worldwide Office in Arlington, VA preferred but flexible.
A LITTLE ABOUT US
Evolving since 1951, The Nature Conservancy (TNC) is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that people and nature can thrive together. Working in over 80 countries and territories, and across all 50 states, we are tackling climate change, conserving lands, and protecting waters and oceans at an unprecedented scale. Our vision is a world where the diversity of life thrives, and people are moved to care for nature--both for its own sake and for the ways it enriches our everyday lives.
While our vision is global, our commitment is local; we build solutions together with communities, governments and businesses on the issues unfolding right in their backyards. At the heart of this work are relationships, and they are guided by respect for all people, honor for communities and culture, and an unwavering commitment to diversity.
To learn more, visit www.nature.org or follow @nature_press.
YOUR POSITION WITH TNC
Are you a highly strategic and well-organized team player who is capable of proactively managing multiple projects and tasks? Are you an inspiring leader that is passionate about business operations and project management?
We’re looking for an Associate Director of Operations and Project Management who will support the strategic priorities of the Global Marketing and Communications team by developing, coordinating, and implementing plans to streamline operational processes. They will oversee project management on global, cross-team campaigns and initiatives, as well as collaborative marketing business processes and communications related to those campaigns, initiatives, and projects. They will manage internal communications to the GMAC team, and will be responsible for directing central operations functions, such as IT support, office supplies and equipment, office space, and administrative support.
ESSENTIAL FUNCTIONS
The Associate Director of Operations and Project Management provides overall support and direction for the project management function supporting the Global Marketing and Communications (GMAC) Division. This position will report to The Director of Finance and Operations and will support the execution of broad organization initiatives and programs for the Global Marketing and Communications team. They work with a dispersed collective of Project Managers around the GMAC to provide high-caliber, consistent project management practices as well as the development and implementation of effective business processes. They will be responsible for ensuring that programmatic work is a collaborative and well-integrated effort across the Business Unit.
The Associate Director will also oversee internal communications to the GMAC team, including All Staff GMAC meetings, written communications, events, managing logistics of employee engagement initiatives and social activities. They are also responsible for general office operations and processes. They will provide advice, recommendations, and broad training related to operations. They will work closely with other members of the GMAC Operations team to reinforce consistency in the organization's policies and procedures and provide direction related to operations. The Associate Director works closely with executive Marketing leadership, project managers, and other key stakeholders to ensure key priority initiatives are aligned, coordinated, and executed.
RESPONSIBILITIES & SCOPE
Act independently to lead diverse activities, analyze situations, evaluate alternatives, develop complex processes, project outcomes, and initiate solutions to improve effectiveness.
Develop and deliver a project management program: Leading a team to establish project goals and success factors, utilize project management methodologies and processes and ensure all organizational and divisional standards are met.
Provide leadership to the GMAC project managers to ensure throughout the project lifecycle that they monitor and measure project progress, conduct corrective action as necessary, communicate project status information to all stakeholders, perform risk management, and resolve issues and controls project scope and quality.
Guide staff in mapping existing business processes, creating new processes, applying process analysis tools, and developing expertise in process design and process management.
Work with team Director to establish the strategic priorities, goals, success factors and KPIs for the GMAC campaigns, projects, and initiatives.
Manage guidelines and analyze information to achieve results, improve workflow, and solve problems, maintaining expert knowledge of and advising on the organization’s policies and procedures.
Develop and execute an efficient internal communication strategy for ensuring appropriate levels of communication with the full GMAC team.
Plan and host creative ways to build a team-spirited culture of engaged employees, virtually.
Oversee day-to-day operations of facilities and technology management for the GMAC.
Ability to work effectively across multiple complex, strategic projects simultaneously.
Well-versed in industry best practices, and an ability to adapt them to TNC’s organization and culture.
Maintains confidentiality of frequently sensitive and emotionally charged information.
MINIMUM QUALIFICATIONS
Bachelor’s degree and at least 5 years relevant experience, including working at a senior level.
Experience managing a multi-disciplinary team of professionals.
Experience in developing program-wide strategies and policies.
Excellent writing, presentation, and communication skills.
Experience using project management techniques and tools.
Experience managing a project team and the schedule and financial aspects of large highly complex projects
DESIRED QUALIFICATIONS
5-7 years relevant experience in a business operations environment.
Current PMP Certification is strongly preferred.
Demonstrated strong ability to conceive and write creatively for various audiences.
Experience developing, managing, and implementing operations process, broad communications, and internal events.
Strong interpersonal skills, including the ability to negotiate, influence, and persuade
Critical thinker with demonstrated problem-solving skills. Results-driven.
Management experience including the ability to motivate, lead, set objectives, and manage performance.
Multi-lingual skills and multi-cultural cross-cultural experience appreciated.
Ability to work under stress during peak workload periods.
HOW TO APPLY
To apply to position number 49662, submit resume (required) and cover letter separately using the upload buttons. Applications will be reviewed in the order they’re received and the position will remain open until filled.
Click “submit” to apply for the position or “save for later” to create a draft application for future submission. Once submitted, applications cannot be revised or edited. Failure to complete required fields may result in your application being disqualified from consideration.
If you experience technical issues, please refer to our applicant user guide or contact applyhelp@tnc.org .
The Nature Conservancy is an Equal Opportunity Employer
Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy’s background screening process.