Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The College of Charleston
Charleston, South Carolina
Supply Specialist III (Warehouse/Delivery/Receiving)
Posting Details
POSTING INFORMATION
Internal Title
Supply Specialist III
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
5
Department
Procurement
Job Purpose
The Supply Specialist III works under limited supervision to assist Fleet and Supply Manager, Central Store Manager, and Inventory Control Manager in accomplishment of the Central Warehouse mission. Main responsibilities of the position include order pulling, receiving goods, and delivery as well as basic computer operations to include data entry, processing, and email communications.
Minimum Requirements
High school diploma and valid SC driver’s license required. Basic knowledge of receipt control, storeroom, warehousing, and delivery related areas preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Experience with material handling equipment, including a forklift and other standard equipment preferred but not required (current staff will train as needed). Must be able to communicate effectively. Basic knowledge of accounting, bookkeeping, and inventory procedures preferred. Must have legible handwriting, and the ability to accurately record and file information. Must have basic data entry skills and experience in the use of standard PC software.
Additional Comments Regarding Position
Must be able to climb stairs, ladders, operate material handling equipment. Must be able to lift and carry equipment and supplies. Warehouse environment tends to be hot and dusty. Must be capable of lifting 75+ lbs. assisted and 50lbs unassisted. Must have a valid driver’s license and satisfactory background report. May be required to travel for training opportunities.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
03/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024038
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15109
Job Duties
Job Duties
Activity
Assists with deliveries. Ensures request for issues from stock are received, gathered, and issued to warehouse customers and remote locations. Ensures material received is delivered to end users and surplus property is picked up and delivered as required.
Essential or Marginal
Essential
Percent of Time
40
Activity
Assist other warehouse personnel in the receipt and distribution of material as required. Assist in maintaining cleanliness, organization, and security of warehouse spaces.
Essential or Marginal
Essential
Percent of Time
10
Activity
Assist in the receipt and disposition of disposed assets as required to the State Surplus Property Office, scrap metal, electronics recycling, or landfill.
Essential or Marginal
Essential
Percent of Time
10
Activity
Receives and segregates incoming materials ensuring accuracy of delivered items and verifying invoices. Updates Banner / Sciquest systems (Warehouse Management System/Financial system) to reflect applicable receipt processing information. Stores materials / equipment as appropriate.
Essential or Marginal
Essential
Percent of Time
10
Activity
Identify and tag new plant property assets in accordance with established policies. Accurately enter data as required into the automated Fixed Assets System. Maintain applicable records and files as appropriate. Liaison with responsible departments on handling and reporting of high value assets/college property.
Essential or Marginal
Essential
Percent of Time
10
Activity
Trains and supervises subordinate employees in warehouse procedures and safety guidelines.
Essential or Marginal
Essential
Percent of Time
10
Activity
Conducts on-going, yearly, and special limited inventories. Assists in organization of large scale inventory activities. Assists in the processing and preparation of inventory records.
Essential or Marginal
Marginal
Percent of Time
5
Activity
Assists with other warehouse duties as needed. May acts for Fleet & Supply Manager in his/her absence.
Essential or Marginal
Marginal
Percent of Time
5
Mar 08, 2024
Full time
Supply Specialist III (Warehouse/Delivery/Receiving)
Posting Details
POSTING INFORMATION
Internal Title
Supply Specialist III
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
3
Level
5
Department
Procurement
Job Purpose
The Supply Specialist III works under limited supervision to assist Fleet and Supply Manager, Central Store Manager, and Inventory Control Manager in accomplishment of the Central Warehouse mission. Main responsibilities of the position include order pulling, receiving goods, and delivery as well as basic computer operations to include data entry, processing, and email communications.
Minimum Requirements
High school diploma and valid SC driver’s license required. Basic knowledge of receipt control, storeroom, warehousing, and delivery related areas preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Experience with material handling equipment, including a forklift and other standard equipment preferred but not required (current staff will train as needed). Must be able to communicate effectively. Basic knowledge of accounting, bookkeeping, and inventory procedures preferred. Must have legible handwriting, and the ability to accurately record and file information. Must have basic data entry skills and experience in the use of standard PC software.
Additional Comments Regarding Position
Must be able to climb stairs, ladders, operate material handling equipment. Must be able to lift and carry equipment and supplies. Warehouse environment tends to be hot and dusty. Must be capable of lifting 75+ lbs. assisted and 50lbs unassisted. Must have a valid driver’s license and satisfactory background report. May be required to travel for training opportunities.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,200 - $34,042
Posting Date
03/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024038
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15109
Job Duties
Job Duties
Activity
Assists with deliveries. Ensures request for issues from stock are received, gathered, and issued to warehouse customers and remote locations. Ensures material received is delivered to end users and surplus property is picked up and delivered as required.
Essential or Marginal
Essential
Percent of Time
40
Activity
Assist other warehouse personnel in the receipt and distribution of material as required. Assist in maintaining cleanliness, organization, and security of warehouse spaces.
Essential or Marginal
Essential
Percent of Time
10
Activity
Assist in the receipt and disposition of disposed assets as required to the State Surplus Property Office, scrap metal, electronics recycling, or landfill.
Essential or Marginal
Essential
Percent of Time
10
Activity
Receives and segregates incoming materials ensuring accuracy of delivered items and verifying invoices. Updates Banner / Sciquest systems (Warehouse Management System/Financial system) to reflect applicable receipt processing information. Stores materials / equipment as appropriate.
Essential or Marginal
Essential
Percent of Time
10
Activity
Identify and tag new plant property assets in accordance with established policies. Accurately enter data as required into the automated Fixed Assets System. Maintain applicable records and files as appropriate. Liaison with responsible departments on handling and reporting of high value assets/college property.
Essential or Marginal
Essential
Percent of Time
10
Activity
Trains and supervises subordinate employees in warehouse procedures and safety guidelines.
Essential or Marginal
Essential
Percent of Time
10
Activity
Conducts on-going, yearly, and special limited inventories. Assists in organization of large scale inventory activities. Assists in the processing and preparation of inventory records.
Essential or Marginal
Marginal
Percent of Time
5
Activity
Assists with other warehouse duties as needed. May acts for Fleet & Supply Manager in his/her absence.
Essential or Marginal
Marginal
Percent of Time
5
Government Property Program Manager Belong. Connect. Grow. with KBR!
KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers and we all share one goal of improving the World and Beyond: responsibly, and safely. We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
As a Government Property Program Manager, you will:
Maintain Government approved business systems that are fully compliant with government, customer, and contractual requirements, as well as pertinent aerospace policies and procedures. Actively manage the Property Management system to the 10 Government Property Management Outcomes that are identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Manage a team of 7+ individuals (some of whom may include property professionals responsible for US Government, Customer-owned property, and capital assets) across multiple customer sites. Execute the Property Management Lifecycle Model from Acquisition, Use and Disposition consisting of 10 functional outcomes at multiple customer sites. Utilize established asset management metrics to ensure operational wellness. Present and review Key Process Indicators (KPIs) with customers; develop and implement improvement plans using Root-Cause/Corrective-Action (RCCA) tools when KPIs or other performance measures don’t meet customer or internal expectations. Meet customer and internal financial budget targets such as revenue, growth, operating income, and past dues. Meet operational goals such as quality, delivery, Voice-Of-the-Customer (VOC), safety, and fill time. Demonstrate knowledge and use of business concepts associated with the project cost and budgetary planning/control which occur on a regular basis. Identify growth opportunities and develop those opportunities into revenue; including the creation of proposals, followed by implementation and proper execution after wins. Evaluate, train, develop, and mentor staff personnel. Ensure departmental goals and objectives are completed in accordance with standards and within time and budget constraints. Drive participation in support of Continuous Improvement Plans as part of Leadership Standard Work. Lead cross-functional teams and utilize improvement tools to design, implement, or re-engineer work processes related to Property Management within the Integrated Supply Chain, Finance, Engineering, Contracts, Manufacturing, or Aftermarket activities to ensure compliant system operations. Conduct meetings and technical presentations with customer and internal leaders as required. Perform other duties as assigned. REQUIREMENTS:
Must be a U.S. Citizen. Bachelor’s Degree along with 8 years of directly related work experience. In lieu of formal education, an additional 4 years of directly related experience may be considered. 4 years of people management experience. Experience ensuring compliance to FAR 52.245-1 Government Property standards at one or more sites managing Aerospace US Government, Customer-owned property; managing contracts containing the FAR 52.245-1 clause; and supporting Government/DCMA and Customer On-Site & Limited Surveys. Experience using common ERP systems (e.g., SAP), web-based collaboration systems (e.g., SharePoint) and Asset Management tracking systems (e.g., eQuip). Must be able to travel up to 10%. Must be able to work 100% onsite. Preferred Qualifications:
Ability to obtain Security Clearance. Certified Professional Property Specialist (CPPS) certification from the National Property Management Association (NPMA) or ability to obtain within 1 year from your date of hire. Program Management Experience, including customer satisfaction as well as Profit & Loss (P&L) responsibility. Familiarity with Basis of Estimate (BOE), Statement of Work (SOW) and Proposals. Process-Improvement (e.g., Six Sigma Greenbelt) training/certification. INCLUSION AND DIVERSITY AT KBR
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Jan 24, 2024
Full time
Government Property Program Manager Belong. Connect. Grow. with KBR!
KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers and we all share one goal of improving the World and Beyond: responsibly, and safely. We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
As a Government Property Program Manager, you will:
Maintain Government approved business systems that are fully compliant with government, customer, and contractual requirements, as well as pertinent aerospace policies and procedures. Actively manage the Property Management system to the 10 Government Property Management Outcomes that are identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Manage a team of 7+ individuals (some of whom may include property professionals responsible for US Government, Customer-owned property, and capital assets) across multiple customer sites. Execute the Property Management Lifecycle Model from Acquisition, Use and Disposition consisting of 10 functional outcomes at multiple customer sites. Utilize established asset management metrics to ensure operational wellness. Present and review Key Process Indicators (KPIs) with customers; develop and implement improvement plans using Root-Cause/Corrective-Action (RCCA) tools when KPIs or other performance measures don’t meet customer or internal expectations. Meet customer and internal financial budget targets such as revenue, growth, operating income, and past dues. Meet operational goals such as quality, delivery, Voice-Of-the-Customer (VOC), safety, and fill time. Demonstrate knowledge and use of business concepts associated with the project cost and budgetary planning/control which occur on a regular basis. Identify growth opportunities and develop those opportunities into revenue; including the creation of proposals, followed by implementation and proper execution after wins. Evaluate, train, develop, and mentor staff personnel. Ensure departmental goals and objectives are completed in accordance with standards and within time and budget constraints. Drive participation in support of Continuous Improvement Plans as part of Leadership Standard Work. Lead cross-functional teams and utilize improvement tools to design, implement, or re-engineer work processes related to Property Management within the Integrated Supply Chain, Finance, Engineering, Contracts, Manufacturing, or Aftermarket activities to ensure compliant system operations. Conduct meetings and technical presentations with customer and internal leaders as required. Perform other duties as assigned. REQUIREMENTS:
Must be a U.S. Citizen. Bachelor’s Degree along with 8 years of directly related work experience. In lieu of formal education, an additional 4 years of directly related experience may be considered. 4 years of people management experience. Experience ensuring compliance to FAR 52.245-1 Government Property standards at one or more sites managing Aerospace US Government, Customer-owned property; managing contracts containing the FAR 52.245-1 clause; and supporting Government/DCMA and Customer On-Site & Limited Surveys. Experience using common ERP systems (e.g., SAP), web-based collaboration systems (e.g., SharePoint) and Asset Management tracking systems (e.g., eQuip). Must be able to travel up to 10%. Must be able to work 100% onsite. Preferred Qualifications:
Ability to obtain Security Clearance. Certified Professional Property Specialist (CPPS) certification from the National Property Management Association (NPMA) or ability to obtain within 1 year from your date of hire. Program Management Experience, including customer satisfaction as well as Profit & Loss (P&L) responsibility. Familiarity with Basis of Estimate (BOE), Statement of Work (SOW) and Proposals. Process-Improvement (e.g., Six Sigma Greenbelt) training/certification. INCLUSION AND DIVERSITY AT KBR
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Government Property Program Manager Belong. Connect. Grow. with KBR!
KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers and we all share one goal of improving the World and Beyond: responsibly, and safely. We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
As a Government Property Program Manager, you will:
Maintain Government approved business systems that are fully compliant with government, customer, and contractual requirements, as well as pertinent aerospace policies and procedures. Actively manage the Property Management system to the 10 Government Property Management Outcomes that are identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Manage a team of 7+ individuals (some of whom may include property professionals responsible for US Government, Customer-owned property, and capital assets) across multiple customer sites. Execute the Property Management Lifecycle Model from Acquisition, Use and Disposition consisting of 10 functional outcomes at multiple customer sites. Utilize established asset management metrics to ensure operational wellness. Present and review Key Process Indicators (KPIs) with customers; develop and implement improvement plans using Root-Cause/Corrective-Action (RCCA) tools when KPIs or other performance measures don’t meet customer or internal expectations. Meet customer and internal financial budget targets such as revenue, growth, operating income, and past dues. Meet operational goals such as quality, delivery, Voice-Of-the-Customer (VOC), safety, and fill time. Demonstrate knowledge and use of business concepts associated with the project cost and budgetary planning/control which occur on a regular basis. Identify growth opportunities and develop those opportunities into revenue; including the creation of proposals, followed by implementation and proper execution after wins. Evaluate, train, develop, and mentor staff personnel. Ensure departmental goals and objectives are completed in accordance with standards and within time and budget constraints. Drive participation in support of Continuous Improvement Plans as part of Leadership Standard Work. Lead cross-functional teams and utilize improvement tools to design, implement, or re-engineer work processes related to Property Management within the Integrated Supply Chain, Finance, Engineering, Contracts, Manufacturing, or Aftermarket activities to ensure compliant system operations. Conduct meetings and technical presentations with customer and internal leaders as required. Perform other duties as assigned. REQUIREMENTS:
Must be a U.S. Citizen. Bachelor’s Degree along with 8 years of directly related work experience. In lieu of formal education, an additional 4 years of directly related experience may be considered. 4 years of people management experience. Experience ensuring compliance to FAR 52.245-1 Government Property standards at one or more sites managing Aerospace US Government, Customer-owned property; managing contracts containing the FAR 52.245-1 clause; and supporting Government/DCMA and Customer On-Site & Limited Surveys. Experience using common ERP systems (e.g., SAP), web-based collaboration systems (e.g., SharePoint) and Asset Management tracking systems (e.g., eQuip). Must be able to travel up to 10%. Must be able to work 100% onsite. Preferred Qualifications:
Ability to obtain Security Clearance. Certified Professional Property Specialist (CPPS) certification from the National Property Management Association (NPMA) or ability to obtain within 1 year from your date of hire. Program Management Experience, including customer satisfaction as well as Profit & Loss (P&L) responsibility. Familiarity with Basis of Estimate (BOE), Statement of Work (SOW) and Proposals. Process-Improvement (e.g., Six Sigma Greenbelt) training/certification. INCLUSION AND DIVERSITY AT KBR
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Jan 24, 2024
Full time
Government Property Program Manager Belong. Connect. Grow. with KBR!
KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers and we all share one goal of improving the World and Beyond: responsibly, and safely. We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
As a Government Property Program Manager, you will:
Maintain Government approved business systems that are fully compliant with government, customer, and contractual requirements, as well as pertinent aerospace policies and procedures. Actively manage the Property Management system to the 10 Government Property Management Outcomes that are identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Manage a team of 7+ individuals (some of whom may include property professionals responsible for US Government, Customer-owned property, and capital assets) across multiple customer sites. Execute the Property Management Lifecycle Model from Acquisition, Use and Disposition consisting of 10 functional outcomes at multiple customer sites. Utilize established asset management metrics to ensure operational wellness. Present and review Key Process Indicators (KPIs) with customers; develop and implement improvement plans using Root-Cause/Corrective-Action (RCCA) tools when KPIs or other performance measures don’t meet customer or internal expectations. Meet customer and internal financial budget targets such as revenue, growth, operating income, and past dues. Meet operational goals such as quality, delivery, Voice-Of-the-Customer (VOC), safety, and fill time. Demonstrate knowledge and use of business concepts associated with the project cost and budgetary planning/control which occur on a regular basis. Identify growth opportunities and develop those opportunities into revenue; including the creation of proposals, followed by implementation and proper execution after wins. Evaluate, train, develop, and mentor staff personnel. Ensure departmental goals and objectives are completed in accordance with standards and within time and budget constraints. Drive participation in support of Continuous Improvement Plans as part of Leadership Standard Work. Lead cross-functional teams and utilize improvement tools to design, implement, or re-engineer work processes related to Property Management within the Integrated Supply Chain, Finance, Engineering, Contracts, Manufacturing, or Aftermarket activities to ensure compliant system operations. Conduct meetings and technical presentations with customer and internal leaders as required. Perform other duties as assigned. REQUIREMENTS:
Must be a U.S. Citizen. Bachelor’s Degree along with 8 years of directly related work experience. In lieu of formal education, an additional 4 years of directly related experience may be considered. 4 years of people management experience. Experience ensuring compliance to FAR 52.245-1 Government Property standards at one or more sites managing Aerospace US Government, Customer-owned property; managing contracts containing the FAR 52.245-1 clause; and supporting Government/DCMA and Customer On-Site & Limited Surveys. Experience using common ERP systems (e.g., SAP), web-based collaboration systems (e.g., SharePoint) and Asset Management tracking systems (e.g., eQuip). Must be able to travel up to 10%. Must be able to work 100% onsite. Preferred Qualifications:
Ability to obtain Security Clearance. Certified Professional Property Specialist (CPPS) certification from the National Property Management Association (NPMA) or ability to obtain within 1 year from your date of hire. Program Management Experience, including customer satisfaction as well as Profit & Loss (P&L) responsibility. Familiarity with Basis of Estimate (BOE), Statement of Work (SOW) and Proposals. Process-Improvement (e.g., Six Sigma Greenbelt) training/certification. INCLUSION AND DIVERSITY AT KBR
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer. We Deliver – Together. Click here to learn more: Inclusion and Diversity at KBR
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county