Position Summary:
The enrollment specialist (ES) is responsible for the recruitment and enrollment, and ensuring children and families integrate into the Hope House Colorado Early Learning Center (ELC). The ES is responsible for the tracking of the on-site Child and Adult Care Food Program (CACFP) and Colorado Child Care Assistance Program (CCCAP). This position will manage all children's health statuses and files to ensure licensure compliance. The ES will work closely with the operations & finance team around ELC parent tuition and ELC finance processes. Looking to hire in July for an August 19th first day of school.
What you will be doing:
Responsible for recruitment and enrollment of children in the ELC
Facilitate the initial enrollment of children in the ELC by handling inquiries, providing information, giving tours, processing initial applications and completing all required enrollment forms
In partnership with the business manager, ensure tuition payments are received from staff and teen moms (CCCAP parent portion), as well as other funding streams accepted by the ELC to include summer camp, and private pay for children of HHC staff
Coordinate family resources, engagement and learning opportunities at the ELC; and ensure quality as outlined in Colorado Shines
Maintain each student file and ensure that health records are up-to-date
Work with business manager to ensure county CCCAP financial agreements are kept up to date
Ensure all children are signed in and out in Early Learning Ventures each day, track late arrivals/early pickups, ensure parents enter any missed punches within 48 hours
Responsible for maintaining compliance with CACFP administrative requirements
Work with kitchen manager to maintain compliance with CACFP
Collect, maintain and ensure accuracy of weekly ROMS from classroom teachers and weekly/monthly menus from kitchen manager
Promoting Hope House Colorado’s Core Values throughout the organization and external relationships
We want to hear from you if …
You have experience in early childhood setting serving infants, toddlers and/or preschoolers (required)
You are familiar with ELC licensing regulations (preferred)
You are Large Center Director Qualification (preferred) or willing to work toward obtaining
You have experience or knowledge with the CACFP and CCCAP (preferred)
You have previous professional financial experience to include managing accounts payable and receivable (preferred)
Who we are:
Hope House Colorado is committed to empowering teen moms, changing the future for two generations! We are a future-thinking organization, striving to be experts in our field. We invest in each employee, providing opportunities to pursue individual passions, gifts and strengths. Our staff is a unified team, pursuing excellence in all we do. We serve with integrity, humility and respect for one another, in an environment that combines professionalism with fun, humor and even a little bit of silliness each day!
Hope House Early Learning Center Educational Philosophy:
In support of our mission and vision, the Hope House Early Learning Center believes all children are a gift from God and are created in His image. This belief is at the heart of our philosophy and desire to nurture the whole child in a play-based learning environment that is a fun, engaging, and nurturing place of belonging for children of Hope House teen moms and staff, ranging in ages from 6 weeks to 5 years old. We believe that learning is best supported when built on a strong social-emotional foundation in an environment where children feel seen, heard, loved, and valued and ultimately free to be who God created them to be. We believe in a family centered approach, working in partnership with families to help children build a strong, secure, social-emotional foundation allowing them to realize their full potential. Salary Range:
$44,000 - $52,000
Benefits:
Employees who are regularly scheduled to work 24 hours per week or more are eligible for the below benefits
Health Benefits : Employees may elect medical, dental, vision & life insurance plans.
Simple IRA : Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary.
Vacation : Upon hire, employees earn 4.62 hours of vacation per paycheck up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
Holidays : HHC observes twelve (12) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. In addition, salaried employees are currently gifted the week of Christmas off, to be scheduled at the discretion of their supervisor.
Sick Leave : HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado's Healthy Families and Workplaces Act (HFWA).
Mental Health Days: Employees are given two (2) mental health days per year to use at their discretion.
Job Application Deadline:
May 10, 2024
Apr 18, 2024
Full time
Position Summary:
The enrollment specialist (ES) is responsible for the recruitment and enrollment, and ensuring children and families integrate into the Hope House Colorado Early Learning Center (ELC). The ES is responsible for the tracking of the on-site Child and Adult Care Food Program (CACFP) and Colorado Child Care Assistance Program (CCCAP). This position will manage all children's health statuses and files to ensure licensure compliance. The ES will work closely with the operations & finance team around ELC parent tuition and ELC finance processes. Looking to hire in July for an August 19th first day of school.
What you will be doing:
Responsible for recruitment and enrollment of children in the ELC
Facilitate the initial enrollment of children in the ELC by handling inquiries, providing information, giving tours, processing initial applications and completing all required enrollment forms
In partnership with the business manager, ensure tuition payments are received from staff and teen moms (CCCAP parent portion), as well as other funding streams accepted by the ELC to include summer camp, and private pay for children of HHC staff
Coordinate family resources, engagement and learning opportunities at the ELC; and ensure quality as outlined in Colorado Shines
Maintain each student file and ensure that health records are up-to-date
Work with business manager to ensure county CCCAP financial agreements are kept up to date
Ensure all children are signed in and out in Early Learning Ventures each day, track late arrivals/early pickups, ensure parents enter any missed punches within 48 hours
Responsible for maintaining compliance with CACFP administrative requirements
Work with kitchen manager to maintain compliance with CACFP
Collect, maintain and ensure accuracy of weekly ROMS from classroom teachers and weekly/monthly menus from kitchen manager
Promoting Hope House Colorado’s Core Values throughout the organization and external relationships
We want to hear from you if …
You have experience in early childhood setting serving infants, toddlers and/or preschoolers (required)
You are familiar with ELC licensing regulations (preferred)
You are Large Center Director Qualification (preferred) or willing to work toward obtaining
You have experience or knowledge with the CACFP and CCCAP (preferred)
You have previous professional financial experience to include managing accounts payable and receivable (preferred)
Who we are:
Hope House Colorado is committed to empowering teen moms, changing the future for two generations! We are a future-thinking organization, striving to be experts in our field. We invest in each employee, providing opportunities to pursue individual passions, gifts and strengths. Our staff is a unified team, pursuing excellence in all we do. We serve with integrity, humility and respect for one another, in an environment that combines professionalism with fun, humor and even a little bit of silliness each day!
Hope House Early Learning Center Educational Philosophy:
In support of our mission and vision, the Hope House Early Learning Center believes all children are a gift from God and are created in His image. This belief is at the heart of our philosophy and desire to nurture the whole child in a play-based learning environment that is a fun, engaging, and nurturing place of belonging for children of Hope House teen moms and staff, ranging in ages from 6 weeks to 5 years old. We believe that learning is best supported when built on a strong social-emotional foundation in an environment where children feel seen, heard, loved, and valued and ultimately free to be who God created them to be. We believe in a family centered approach, working in partnership with families to help children build a strong, secure, social-emotional foundation allowing them to realize their full potential. Salary Range:
$44,000 - $52,000
Benefits:
Employees who are regularly scheduled to work 24 hours per week or more are eligible for the below benefits
Health Benefits : Employees may elect medical, dental, vision & life insurance plans.
Simple IRA : Employees may choose to make salary reduction contributions through HHC’s Simple IRA plan and HHC will match the employee’s contribution up to a maximum of 3% of the employee’s annual salary.
Vacation : Upon hire, employees earn 4.62 hours of vacation per paycheck up to 120 hours (3 weeks) in a year. Accruals are adjusted to increase vacation earned per hours worked based on length of employment with HHC.
Holidays : HHC observes twelve (12) holidays throughout the year. Salaried employees are paid for these holidays according to the nationally recognized observation day for each holiday. In addition, salaried employees are currently gifted the week of Christmas off, to be scheduled at the discretion of their supervisor.
Sick Leave : HHC provides eligible employees with Paid Sick and Safe Leave (PSSL) and Public Health Emergency Leave (PHEL) in accordance with the requirements of Colorado's Healthy Families and Workplaces Act (HFWA).
Mental Health Days: Employees are given two (2) mental health days per year to use at their discretion.
Job Application Deadline:
May 10, 2024
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Apr 11, 2024
Full time
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion? Are you committed to ensuring meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Determine strategies to move the agency, division, and peer services forward, set goals, creates, and implements action plans, and evaluate the process and results. Develops and institutes policies for effective integration of peers within the behavioral health care continuum. Leads OHA’s efforts to ensure meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system. The person in this position will utilize the lived experience of Oregonians to provide inspirational leadership to the agency and lead a team of behavioral health experts to break down historical communication and outreach barriers and ensure people with lived experience are continually leading behavioral health transformation efforts.
This position serves as the state’s chief technical advisor and consultant on matters of concern to consumers of behavioral health prevention, promotion, treatment and recovery services to OHA, the Governor’s office, the Legislative Assembly, local state and federal government agencies, tribes, community mental health and addictions programs. Provides oversight of the HSD behavioral health advisory groups, board and committees and provides strategic direction and oversight for peer delivered services and makes decisions to ensure the equitable distribution of resources and power by utilizing data, budgetary expenditures, and projections to determine financial and program impact, identifying, and determining program policy changes needed. Oversees the design and implementation of new programs to ensure commitment to eliminating health inequality while also making program level decisions about multiple, statewide programs and policies which impact behavioral healthcare services to consumers.
This position provides oversight for the implementation, monitoring and evaluation of all behavioral health programs, projects, and initiatives through supervision of the behavioral health operations unit. This position ensures adherence to legislative and OHA leadership priorities while guiding a diverse team of behavioral subject matter experts in their area to implement changes within the behavioral health unit to synthesize person-directed, trauma-informed, equitable, effective approaches towards behavioral health services in Oregon. Using this lens, they are using collaborative managerial and supervisory practices to revise methods for evaluation, monitoring, business practices, program funding, budget analysis, hiring and performance metrics.
What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor's degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Lived experience with behavioral health needs or accessing behavioral health services. Must possess certification as a THW Certified Peer Support Specialist or Peer Wellness Specialist, or have ability to become certified within six months of hire.
Knowledge and / or experience with Peer Delivered Services.
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience in advancing state and community-based programs or initiatives centered on people with lived experience.
Experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion.
Demonstrated ability to build and steward positive relationships with diverse community groups including people with lived experience, communities of color, immigrant groups, the disability community, and other traditionally marginalized communities.
Established relationships with, or demonstrated ability to develop, strong, collaborative, and partnership-based relationships with people with lived experience, the peer community, and those receiving services within Oregon’s Behavioral Health System.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge and experience in designing, implementing, evaluation, and maintenance of state and federal programs, particularly those involving behavioral health and crossovers to the justice system.
Knowledge of Medicaid, community mental health programs, Substance Use Disorder and/or problem gambling health delivery systems, with experience implementing health care transformation in Oregon preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that support advocacy, equity, and client-centered policies and solutions.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management. Oral and written cross-cultural communications skills and experience preferred. Ability to use empathy and active listening to understand others’ concerns and to articulate and address those concerns in a proactive, resolution-focused way.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151504
Deadline 4/3/24
Mar 14, 2024
Full time
Do you have experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion? Are you committed to ensuring meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Determine strategies to move the agency, division, and peer services forward, set goals, creates, and implements action plans, and evaluate the process and results. Develops and institutes policies for effective integration of peers within the behavioral health care continuum. Leads OHA’s efforts to ensure meaningful partnership with people with lived experience in decision-making at all levels of the behavioral health system. The person in this position will utilize the lived experience of Oregonians to provide inspirational leadership to the agency and lead a team of behavioral health experts to break down historical communication and outreach barriers and ensure people with lived experience are continually leading behavioral health transformation efforts.
This position serves as the state’s chief technical advisor and consultant on matters of concern to consumers of behavioral health prevention, promotion, treatment and recovery services to OHA, the Governor’s office, the Legislative Assembly, local state and federal government agencies, tribes, community mental health and addictions programs. Provides oversight of the HSD behavioral health advisory groups, board and committees and provides strategic direction and oversight for peer delivered services and makes decisions to ensure the equitable distribution of resources and power by utilizing data, budgetary expenditures, and projections to determine financial and program impact, identifying, and determining program policy changes needed. Oversees the design and implementation of new programs to ensure commitment to eliminating health inequality while also making program level decisions about multiple, statewide programs and policies which impact behavioral healthcare services to consumers.
This position provides oversight for the implementation, monitoring and evaluation of all behavioral health programs, projects, and initiatives through supervision of the behavioral health operations unit. This position ensures adherence to legislative and OHA leadership priorities while guiding a diverse team of behavioral subject matter experts in their area to implement changes within the behavioral health unit to synthesize person-directed, trauma-informed, equitable, effective approaches towards behavioral health services in Oregon. Using this lens, they are using collaborative managerial and supervisory practices to revise methods for evaluation, monitoring, business practices, program funding, budget analysis, hiring and performance metrics.
What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor's degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Lived experience with behavioral health needs or accessing behavioral health services. Must possess certification as a THW Certified Peer Support Specialist or Peer Wellness Specialist, or have ability to become certified within six months of hire.
Knowledge and / or experience with Peer Delivered Services.
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience in advancing state and community-based programs or initiatives centered on people with lived experience.
Experience developing, implementing policies and programs at the community, state, and/or national level that center the voices of people with lived experience and promote equity and inclusion.
Demonstrated ability to build and steward positive relationships with diverse community groups including people with lived experience, communities of color, immigrant groups, the disability community, and other traditionally marginalized communities.
Established relationships with, or demonstrated ability to develop, strong, collaborative, and partnership-based relationships with people with lived experience, the peer community, and those receiving services within Oregon’s Behavioral Health System.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge and experience in designing, implementing, evaluation, and maintenance of state and federal programs, particularly those involving behavioral health and crossovers to the justice system.
Knowledge of Medicaid, community mental health programs, Substance Use Disorder and/or problem gambling health delivery systems, with experience implementing health care transformation in Oregon preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that support advocacy, equity, and client-centered policies and solutions.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management. Oral and written cross-cultural communications skills and experience preferred. Ability to use empathy and active listening to understand others’ concerns and to articulate and address those concerns in a proactive, resolution-focused way.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151504
Deadline 4/3/24
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing planning tools and providing data synthesis, analysis and reporting to facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The primary purpose of this position is to provide administrative, operations, and program support to the Medicaid medical directors, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Health Systems Division.
This position will be responsible for planning and coordinating meetings, workgroups, and project schedules in support of Director-level management and within the context of more complex, wide-reaching, and urgent operational issues, goals, and strategies. Accordingly, this positions focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making. This includes participating in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.
This position will also assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools through iterative validation with key stakeholders and executive sponsors and with the aim of research and data synthesis, assessment, and comprehensive documentation. Essential to these activities is the focus on interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance. In order to solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals, this position will act as a liaison within and across units, OHA divisions, Federal agencies, and community providers, councils, and individuals with intent to identify issues and challenges, help negotiate solutions and process improvements, and spread best practices.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days: 11 paid holidays yearly, 3 paid "Personal Business Days" yearly, 8 hours of paid sick leave monthly, Progressive vacation leave accrual
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Project Coordination and Monitoring
Strong Oral and Written Communication
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151137
Application Deadline: 3/18/2024
Mar 13, 2024
Full time
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing planning tools and providing data synthesis, analysis and reporting to facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The primary purpose of this position is to provide administrative, operations, and program support to the Medicaid medical directors, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Health Systems Division.
This position will be responsible for planning and coordinating meetings, workgroups, and project schedules in support of Director-level management and within the context of more complex, wide-reaching, and urgent operational issues, goals, and strategies. Accordingly, this positions focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making. This includes participating in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.
This position will also assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools through iterative validation with key stakeholders and executive sponsors and with the aim of research and data synthesis, assessment, and comprehensive documentation. Essential to these activities is the focus on interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance. In order to solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals, this position will act as a liaison within and across units, OHA divisions, Federal agencies, and community providers, councils, and individuals with intent to identify issues and challenges, help negotiate solutions and process improvements, and spread best practices.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days: 11 paid holidays yearly, 3 paid "Personal Business Days" yearly, 8 hours of paid sick leave monthly, Progressive vacation leave accrual
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint.
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Project Coordination and Monitoring
Strong Oral and Written Communication
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151137
Application Deadline: 3/18/2024
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Mar 12, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
BlackFish Federal
8400 Corporate Drive, Landover, MD, USA
Position Description:
This position is responsible for responding to inquiries and processing documents in support of a federal government agency. The primary function of this position includes but is not limited to a combination of receiving internal adverse reports, creating barcodes, scanning, processing correspondence and mailings, and answering phones. While Records Management Specialists may be assigned to perform one of the primary functions described below, they will also be cross-trained to perform secondary duties according to business needs.
Required Qualifications:
High School Diploma and at least one (1) year of office, records, or computer experience.
Ability to type 40 words per minute with 95% accuracy.
Technical background with knowledge of folder structure systems for electronic documents.
Proficient with office automation tools such as Microsoft Office and other common desktop applications.
Lifting and moving standard boxes (35 lbs).
Must be able to work in a fast-paced paper and electronic production environment.
Requires ability to bend and stretch to reach files, and push a fully loaded mail cart.
Must have a combination of excellent analytical skills and attention to detail.
Possess excellent verbal and written communication skills.
Possess or be able to obtain/maintain a Government Public Trust Security Clearance
Preferred Qualifications:
Bachelor's degree in a health related field.
Three (3) years related experience with two (2) years direct experience processing documents.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process paper and electronic documents in accordance with current SOPs.
Document processing includes:
Selection of appropriate method from a wide variety of procedures or simple interpretations of a limited number of SOPs;
Understanding multiple data entry systems;
Selection and identification of relevant data, labeling, jackets, logging, assignments and all associated data entry with a high level of accuracy.
Perform data entry functions, as needed.
Redact patient and/or manufacturer data.
May perform mail operations such as pushing fully loaded mail carts, opening and date stamping mail, etc.
Perform quality control checks according to project requirements.
Daily use of office automation tools such as Microsoft Office and other common desktop applications
Work Conditions:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
BlackFish Federal is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Mar 07, 2024
Full time
Position Description:
This position is responsible for responding to inquiries and processing documents in support of a federal government agency. The primary function of this position includes but is not limited to a combination of receiving internal adverse reports, creating barcodes, scanning, processing correspondence and mailings, and answering phones. While Records Management Specialists may be assigned to perform one of the primary functions described below, they will also be cross-trained to perform secondary duties according to business needs.
Required Qualifications:
High School Diploma and at least one (1) year of office, records, or computer experience.
Ability to type 40 words per minute with 95% accuracy.
Technical background with knowledge of folder structure systems for electronic documents.
Proficient with office automation tools such as Microsoft Office and other common desktop applications.
Lifting and moving standard boxes (35 lbs).
Must be able to work in a fast-paced paper and electronic production environment.
Requires ability to bend and stretch to reach files, and push a fully loaded mail cart.
Must have a combination of excellent analytical skills and attention to detail.
Possess excellent verbal and written communication skills.
Possess or be able to obtain/maintain a Government Public Trust Security Clearance
Preferred Qualifications:
Bachelor's degree in a health related field.
Three (3) years related experience with two (2) years direct experience processing documents.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process paper and electronic documents in accordance with current SOPs.
Document processing includes:
Selection of appropriate method from a wide variety of procedures or simple interpretations of a limited number of SOPs;
Understanding multiple data entry systems;
Selection and identification of relevant data, labeling, jackets, logging, assignments and all associated data entry with a high level of accuracy.
Perform data entry functions, as needed.
Redact patient and/or manufacturer data.
May perform mail operations such as pushing fully loaded mail carts, opening and date stamping mail, etc.
Perform quality control checks according to project requirements.
Daily use of office automation tools such as Microsoft Office and other common desktop applications
Work Conditions:
Work is primarily performed in an office environment.
This document is not intended to cover or contain a comprehensive listing of all job related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer.
BlackFish Federal is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Government Asset Supervisor
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
The Government Asset Supervisor will:
Be responsible for the administrative/operational leadership of a government services project within program guidelines established by the Program Manager, customer or contract stipulations.
Oversee/Manage a business segment of a large department or business unit including supervisory management, budgeting, scheduling, planning, reporting and/or P&L responsibilities consistent with objectives.
Manage a Material Stockroom and a Diverse Group of property professionals responsible for Government/Customer owned & Commercial Materials.
Apply broad functional knowledge and experience within the Aerospace Administrative, Engineering, and Integrated Supply Chain organizations.
Leverage long-standing relationships and depth of knowledge within the Government and customer asset management communities.
Maintain Government approved business systems that are fully compliant with Government, customer, and contractual requirements, as well as pertinent policies and procedures.
Support and/or manages Self-Assessments of the 10 Government Property Management Outcomes identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1.
Adhere to Honeywell Aerospace Property Management Plan.
Ensure compliance with Honeywell's Code of Conduct and Corporate/Functional policies and procedures.
Maintain site specific Government Property Standards and Monthly Assessment Reporting, including Financial Reporting Requirements per the Contract.
Adhere and perform to Organizational Goals for your staff and self and receives general guidance on how to accomplish them.
Provides coaching, direction and assistance to all functions and all levels of the site organization.
Responsible for operational planning for the site.
Conduct Property Coordinator Meetings and Training to Staff, Sub-Tier Staff and Cross Functional Groups supporting Asset Tracking as Property Custodians.
Establish unit objectives, work plans, schedules, and ensure resources are available for completion of established requirements and assignments.
Provide oversight to overall risk mitigation and compliance integrity.
Develop and ensure execution of corrective action plans.
Develop and prepare metrics and related reports using Visual Management techniques and analyze metric data to enhance current processes.
Act with authority delegated from site leader with parties within own function and all functions within the site.
Perform other duties as assigned.
REQUIREMENTS
Must be a U.S. Citizen.
Requires a Bachelor’s Degree and 8 years of experience.
A High School Diploma or equivalent and an additional 4 years of related experience may be considered in lieu of a degree.
Current Certified Professional Property Specialist (CPPS) from the National Property Management Association or willingness and the ability to obtain one within a year of hire.
INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
We Deliver – Together.
#LI-ML1
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Jan 24, 2024
Full time
Government Asset Supervisor
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
The Government Asset Supervisor will:
Be responsible for the administrative/operational leadership of a government services project within program guidelines established by the Program Manager, customer or contract stipulations.
Oversee/Manage a business segment of a large department or business unit including supervisory management, budgeting, scheduling, planning, reporting and/or P&L responsibilities consistent with objectives.
Manage a Material Stockroom and a Diverse Group of property professionals responsible for Government/Customer owned & Commercial Materials.
Apply broad functional knowledge and experience within the Aerospace Administrative, Engineering, and Integrated Supply Chain organizations.
Leverage long-standing relationships and depth of knowledge within the Government and customer asset management communities.
Maintain Government approved business systems that are fully compliant with Government, customer, and contractual requirements, as well as pertinent policies and procedures.
Support and/or manages Self-Assessments of the 10 Government Property Management Outcomes identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1.
Adhere to Honeywell Aerospace Property Management Plan.
Ensure compliance with Honeywell's Code of Conduct and Corporate/Functional policies and procedures.
Maintain site specific Government Property Standards and Monthly Assessment Reporting, including Financial Reporting Requirements per the Contract.
Adhere and perform to Organizational Goals for your staff and self and receives general guidance on how to accomplish them.
Provides coaching, direction and assistance to all functions and all levels of the site organization.
Responsible for operational planning for the site.
Conduct Property Coordinator Meetings and Training to Staff, Sub-Tier Staff and Cross Functional Groups supporting Asset Tracking as Property Custodians.
Establish unit objectives, work plans, schedules, and ensure resources are available for completion of established requirements and assignments.
Provide oversight to overall risk mitigation and compliance integrity.
Develop and ensure execution of corrective action plans.
Develop and prepare metrics and related reports using Visual Management techniques and analyze metric data to enhance current processes.
Act with authority delegated from site leader with parties within own function and all functions within the site.
Perform other duties as assigned.
REQUIREMENTS
Must be a U.S. Citizen.
Requires a Bachelor’s Degree and 8 years of experience.
A High School Diploma or equivalent and an additional 4 years of related experience may be considered in lieu of a degree.
Current Certified Professional Property Specialist (CPPS) from the National Property Management Association or willingness and the ability to obtain one within a year of hire.
INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
We Deliver – Together.
#LI-ML1
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
GAM: Government Asset Manager KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
The Government Asset Manager will:
Be responsible for the administrative/operational leadership of a government services project within program guidelines established by the Program Manager, customer or contract stipulations. Oversee/Manage a business segment of a large department or business unit including supervisory management, budgeting, scheduling, planning, reporting and/or P&L responsibilities consistent with objectives. Manage a Material Stockroom and a Diverse Group of property professionals responsible for Government/Customer owned & Commercial Materials. Apply broad functional knowledge and experience within the Aerospace Administrative, Engineering, and Integrated Supply Chain organizations. Leverage long-standing relationships and depth of knowledge within the Government and customer asset management communities. Maintain Government approved business systems that are fully compliant with Government, customer, and contractual requirements, as well as pertinent policies and procedures. Support and/or manage Self-Assessments of the 10 Government Property Management Outcomes identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Adhere to Honeywell Aerospace Property Management Plan. Ensure compliance with Honeywell's Code of Conduct and Corporate/Functional policies and procedures. Maintain site specific Government Property Standards and Monthly Assessment Reporting, including Financial Reporting Requirements per the Contract. Adhere and perform to Organizational Goals for your staff and self and receives general guidance on how to accomplish them. Provide coaching, direction and assistance to all functions and all levels of the site organization. Be responsible for operational planning for the site. Conduct Property Coordinator Meetings and Training to Staff, Sub-Tier Staff and Cross Functional Groups supporting Asset Tracking as Property Custodians. Establish unit objectives, work plans, schedules, and ensure resources are available for completion of established requirements and assignments. Provide oversight to overall risk mitigation and compliance integrity. Develop and ensure execution of corrective action plans. Develop and prepare metrics and related reports using Visual Management techniques and analyze metric data to enhance current processes. Act with authority delegated from site leader with parties within own function and all functions within the site. Perform other duties as assigned. REQUIREMENTS
Must be a U.S. Citizen. Requires a Bachelor’s Degree and 8 years of directly related experience. A High School Diploma or equivalent and an additional 4 years of related experience may be considered in lieu of a degree. Current Certified Professional Property Specialist (CPPS) from the National Property Management Association or willingness and the ability to obtain one within a year of hire. Scheduled Weekly Hours: 40
Compensation: $100K - $110K
The offered rate will be based on the selected candidate's knowledge, skills abilities and/or experience and in considerations of internal parity.
INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
We Deliver – Together.
#LI-ML1
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Jan 24, 2024
Full time
GAM: Government Asset Manager KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.
This role is with KBR’s GAM, Global Asset Management group. At GAM, we provide our customers with a range of services including Regulatory and Customer Compliance of Property Systems, Import/Export Trade Compliance, Material Management, Stockrooms/Tool Cribs/Receiving, Engineering Tool Design and Rework/Repairs, Records Management, Distribution Services, Capital Asset Management, Development & Production-Equipment Maintenance, and Facilities Project Management.
The Government Asset Manager will:
Be responsible for the administrative/operational leadership of a government services project within program guidelines established by the Program Manager, customer or contract stipulations. Oversee/Manage a business segment of a large department or business unit including supervisory management, budgeting, scheduling, planning, reporting and/or P&L responsibilities consistent with objectives. Manage a Material Stockroom and a Diverse Group of property professionals responsible for Government/Customer owned & Commercial Materials. Apply broad functional knowledge and experience within the Aerospace Administrative, Engineering, and Integrated Supply Chain organizations. Leverage long-standing relationships and depth of knowledge within the Government and customer asset management communities. Maintain Government approved business systems that are fully compliant with Government, customer, and contractual requirements, as well as pertinent policies and procedures. Support and/or manage Self-Assessments of the 10 Government Property Management Outcomes identified in the Federal Acquisition Regulation (FAR), specifically FAR 45 and 52.245-1. Adhere to Honeywell Aerospace Property Management Plan. Ensure compliance with Honeywell's Code of Conduct and Corporate/Functional policies and procedures. Maintain site specific Government Property Standards and Monthly Assessment Reporting, including Financial Reporting Requirements per the Contract. Adhere and perform to Organizational Goals for your staff and self and receives general guidance on how to accomplish them. Provide coaching, direction and assistance to all functions and all levels of the site organization. Be responsible for operational planning for the site. Conduct Property Coordinator Meetings and Training to Staff, Sub-Tier Staff and Cross Functional Groups supporting Asset Tracking as Property Custodians. Establish unit objectives, work plans, schedules, and ensure resources are available for completion of established requirements and assignments. Provide oversight to overall risk mitigation and compliance integrity. Develop and ensure execution of corrective action plans. Develop and prepare metrics and related reports using Visual Management techniques and analyze metric data to enhance current processes. Act with authority delegated from site leader with parties within own function and all functions within the site. Perform other duties as assigned. REQUIREMENTS
Must be a U.S. Citizen. Requires a Bachelor’s Degree and 8 years of directly related experience. A High School Diploma or equivalent and an additional 4 years of related experience may be considered in lieu of a degree. Current Certified Professional Property Specialist (CPPS) from the National Property Management Association or willingness and the ability to obtain one within a year of hire. Scheduled Weekly Hours: 40
Compensation: $100K - $110K
The offered rate will be based on the selected candidate's knowledge, skills abilities and/or experience and in considerations of internal parity.
INCLUSION AND DIVERSITY AT KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.
These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.
We Deliver – Together.
#LI-ML1
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
Jan 17, 2024
Full time
Person-centered Focus: The Program Specialist performs a wide variety of person-centered supports and services with a strong emphasis on personal choice to individuals with developmental disabilities. These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. The supports and services performed depend upon the specific abilities of the individuals being served and the nature of the setting where the activities are performed.
At The Arc personal choice means: C - Collaborating with the individual to meet their goals H - Having a Humanistic perspective and approach O - Using your keen Observation skills to guide and mentor I - Inclusion in the community by actively getting out and involved C - Community/Citizenship involvement E - Enhancing the life of the individual
Key Competencies Required: Advocacy (Encouraging and supporting people in expressing their choices, dreams, goals and rights) Communication (Actively listening to the person we support based on their preferred method of communicating, and collaborating with their natural supports and community) Relationship building (Creating opportunities for people to build friendships, make connections and develop meaningful relationships in an inclusive environment)
Position Summary: Under the supervision of the Sr. Program Specialist, the Program Specialist is responsible for developing meaningful community connections for people with developmental and intellectual disabilities. He/she will accomplish this by developing resources in the community in which they live where they can participate in community inclusive recreational and leisure activities of their choosing. The Program Specialist will support individuals to reach their highest level of independence through community connections and activities; treat them with respect; and honor individual rights. He/she will provide the support necessary for the persons we support to achieve their desired lifestyles and increase levels of independence, productivity, and social/physical inclusion into the community. This includes: developing and assisting with the person-centered planning process, supervise the implementation of daily program activities and community experiences. Complete necessary daily documentation, as well as follow-up documentation.
Essential Functions:
Preparation for Change: Working with individuals by planning and prepping for change in advance Expose individuals to activities that they have expressed an interest in by actively listening to the individuals desires and preferences Identify and teach skills necessary to be successful in the community Identify and provide supports to enhance success Generate and review individual plans (IPs), insuring interest are documented accordingly
Community Integration and Participation:
Assist staff and people supported in identifying, planning and individualizing appropriate community experiences, based on their interests and needs, to aid in the development and implementation of community activity calendars Implement Person-Centered Plan to support goals as related to community involvement, program activities, volunteer opportunities and other employment preparedness skills Accompany people to certain inclusive community activities, ensuring choice, engagement and safety, while advocating as necessary to achieve inclusion and to ensure connection is made Teach community living skills, e.g. money management, shopping, and appropriate interactions in the community Ensure the completion of necessary documentation (trip reports, mileage logs, monthly community report, incident reports, etc.) Adhere to agency policies and procedures concerning community outings. • Work with the Sr. Program Specialist to monitor community outings and expense accounts. Develop productive professional relationships with residential providers, family members, service coordination staff and community members Assist people to develop positive work habits, skills, and relationships Serve as a role model for people with and without disabilities Personal and Health care: • Assist and engage individuals in activities of daily living Supervise individuals 110% of the time Interact with individuals in a respectful, age appropriate manner Assist with personal and health care needs in the facility and in the community Assure that individuals are well groomed Be alert for seizures, illness, injury, and medication side effects and respond appropriately Create a safe environment for individuals, self and colleagues Report any health and safety issues or hazards relating to equipment, vehicles, and facility to appropriate management personnel Follow safe and appropriate operation of equipment and vehicles Accurately and thoroughly administer medication, always remembering to conduct a three-way check Ensures all incidents are reported and documented in the Electronic Health Record System in a timely manner, according to all policies and procedures Ensure safety and provide emergency and evacuation planning, practice, and implementation Respond to medical emergencies and administer minor first aid in accordance with approved practices Work all scheduled shifts per the Arc of PG County and department policy and procedures
Communication and Documentation:
Ensure completion of all necessary documentation including participation in activities, medication administration, and implementation of behavior programs, etc. and accurately in the Electronic Health Record System Actively attend and participate in Regular and Mandatory Staff Meetings, trainings, Town Hall Meetings, in-services and workshops as required in a timely manner Read, understand, and support policies as outlined in the Personnel Policy Manual Cooperate with the Arc of Prince George's County, the Developmental Disabilities Administration (ODA) and the Office of Healthcare Quality (OHCQ) in all inspections and/or investigations Support agency's mission and philosophy Demonstrate and promote teamwork, cooperative communication, collaborative problem-solving, and responsible decision-making with team members Support team members and people we support to create time in their everyday lives, including work, to acknowledge and celebrate their successes Participate in annual PCP meetings and Intermediate Team Meetings (ITM) as scheduled In conjunction with the Interdisciplinary Team, participate in developing self-directed, person-centered IP goals and inclusive community experiences for individuals Demonstrates a thorough knowledge and implementation of individual's PCP and Behavior Plan Effectively responds to and manages challenging behavior in compliance with the individual's
Behavior Plan Managerial Duties:
Ensures appropriate staffing supports are maintained at all times, at all locations, daily Will ensure staff work same hours as the individuals that volunteer and/or are employed in the program, per their assigned work location. Instruct individuals in employment related skills such as positive work attitude, staying on task, proper communication skills, and appropriate social interactions Serves as a community liaison to all outside agencies and persons involved with our individuals Assures all staff communications are conducted in a professional and timely manner Address and refer to individuals respectfully and protect their fundamental rights Ensures staff provide high quality on-site job/volunteer training. This training is oriented towards the individual eventually being placed in a volunteer opportunity or in competitive employment in the community
Program Planning and Operations:
Provide feedback and other relevant input for the development of Person-Centered Plan and Behavior Plans Develop Individual Person-Centered Plan as required Responsible for the proper implementation and documentation of PCP and Behavior Plans (BPs). Complete and appropriately file Quarterly Reports. Engage in sensory stimulation activities with all participants when not on outings. Maintain confidentiality. Assist with safe storage and return of participants’ personal items. Assist with keeping program areas, changing rooms, and lunchroom clean and organized. Organize and protect program supplies and equipment from damage. Help keep areas fully stocked. Foster productive relationships with families, care givers, and professional personnel of The Arc and other agencies Assure that all BP are developed, implemented, approved and presented to the Standing Committee as required Train staff on behavioral plans Assures that data is actually taken and completed
General: Ensures and reviews daily attendance reports for individuals are completed in the Electronic Health Updated 2021 Record System Completes all regulatory required reports within the proper time frames Ensures that proper documentation is maintained for PCPs in the Electronic Health Record System, ensures its daily completion and reviews it for accuracy Reports to work at the designated time Uses time effectively to complete routine paperwork
Supervision: Participates in the interview process of the assigned staff Provide direct supervision to assigned staff Completes the Annual Performance Evaluation process of assigned staff Complete all training, certifications and personnel requirements within specified time frames. Train assigned staff on Individual Plans (IPs) and Behavior Plans (BPs) Ensures staff’s completion of all trainings, certifications and personnel requirements within specified time frames
Mental, Physical, and Visual Demands:
This position requires extensive use of a computer. This position may require heavy lifting over 25lbs. May require two- person lift/transfer. Working Conditions: Work in the facility program area. May be required to drive an agency vehicle for outings and be exposed to all types of hazardous weather and/or heavy traffic and temperatures while assisting the individuals in the community. This position may require prolonged standing from 4-8 hours depending on the individual’s day.
Comments: This position description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions or duties may be assigned and management retains the right to add to, or change the duties of this position at any time.
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
Dec 06, 2023
Full time
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
Do you have experience providing compliance-oriented strategy, support, and planning? Are you passionate about coordinating and collaborating across internal teams and external providers and community to increase quality improvement strategies that improve services within the behavioral health system? We look forward to hearing from you!
What you will do!
BEHAVIORAL HEALTH: Forensic Compliance Specialist (2 positions). One position will specifically focus on providing compliance-oriented strategy, support, and planning for Civil Commitment policies, procedures and program priorities. One position will specifically focus on providing compliance-oriented strategy, support, and planning for Psychiatric Security Review Board (PSRB); Guilty Except for Insanity (GEI) and Jail Diversion policies, procedures and program priorities.
BEHAVIORAL HEALTH: Licensing & Certification Compliance Specialist (Management Service). The primary purpose of this position is to provide regulatory oversight for mental health facilities and providers.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level. (Note: some positions may require experience in a specific regulatory industry or program)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
[For Forensic Compliance Specialist] Knowledge of Oregon’s rules and laws related to guardianship, civil commitment, guilty except for insanity, aid and assist, magistrate holds.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.
Experience and knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.
Demonstrates skills in the following areas:
Community and Partner Engagement
Compliance for licensing, certification and program specific requirements
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Performance / Process / Quality Improvement
Policy Advisement
Project Management
Strong Oral and Written Communication
Expert level Technical Assistance
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Nov 22, 2023
Full time
Do you have experience providing compliance-oriented strategy, support, and planning? Are you passionate about coordinating and collaborating across internal teams and external providers and community to increase quality improvement strategies that improve services within the behavioral health system? We look forward to hearing from you!
What you will do!
BEHAVIORAL HEALTH: Forensic Compliance Specialist (2 positions). One position will specifically focus on providing compliance-oriented strategy, support, and planning for Civil Commitment policies, procedures and program priorities. One position will specifically focus on providing compliance-oriented strategy, support, and planning for Psychiatric Security Review Board (PSRB); Guilty Except for Insanity (GEI) and Jail Diversion policies, procedures and program priorities.
BEHAVIORAL HEALTH: Licensing & Certification Compliance Specialist (Management Service). The primary purpose of this position is to provide regulatory oversight for mental health facilities and providers.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level. (Note: some positions may require experience in a specific regulatory industry or program)
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Desired Attributes
Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
[For Forensic Compliance Specialist] Knowledge of Oregon’s rules and laws related to guardianship, civil commitment, guilty except for insanity, aid and assist, magistrate holds.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.
Experience and knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint
Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.
Demonstrates skills in the following areas:
Community and Partner Engagement
Compliance for licensing, certification and program specific requirements
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Performance / Process / Quality Improvement
Policy Advisement
Project Management
Strong Oral and Written Communication
Expert level Technical Assistance
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Nov 22, 2023
Full time
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
The Oregon State Hospital, a division of the Oregon Health Authority , has 6 fantastic opportunities for Office Specialist’s to join an excellent team. We are looking for a passionate individual who supports Oregon State Hospital's mission, which includes supporting one's recovery and community reintegration, all in a safe environment. As, we are looking for Office Specialist who would provide clerical support, medical record keeping, and provide support to the Unit’s Interdisciplinary Team. Also, this opportunity will be great for an individual who wants excellent career growth opportunities.
The Oregon State Hospital (OSH) is a psychiatric hospital under the direction of the Oregon Health Authority (OHA) that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.
Work Location: Oregon State Hospital, Salem OR. On-site.
What Will You Do?
This position serves in a support role for the unit's interdisciplinary team as well as the operations under the direction of the Unit Administrator or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of patient funds, maintenance of unit manuals/records/files and working with legal affairs and medical clinic staff to coordinate and facilitate patient hearings and appointments.
This posting will fill (six) Office Specialist positions at the Salem Campus of the Oregon State Hospital that are permanent and are full-time. This position is classified as represented by a union, SEIU.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision and core values.
Minimum Qualifications :
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
OR an associate degree in any field.
OR an equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preferred associate in health administration, business administration, or related closely to the field.
Medical record keeping, and clerical support experience.
Experience working in a patient-facing environment.
Ability to process patient fund transactions and entering data.
Knowledge of compliance and understanding the importance of confidentiality.
Nov 07, 2023
Full time
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
The Oregon State Hospital, a division of the Oregon Health Authority , has 6 fantastic opportunities for Office Specialist’s to join an excellent team. We are looking for a passionate individual who supports Oregon State Hospital's mission, which includes supporting one's recovery and community reintegration, all in a safe environment. As, we are looking for Office Specialist who would provide clerical support, medical record keeping, and provide support to the Unit’s Interdisciplinary Team. Also, this opportunity will be great for an individual who wants excellent career growth opportunities.
The Oregon State Hospital (OSH) is a psychiatric hospital under the direction of the Oregon Health Authority (OHA) that inspires hope, promotes safety, and supports recovery. OSH employs over 2,000 FTE and serves over 600 patients each day on two campuses. OSH provides therapeutic, evidence-based, patient-centered treatment focusing on patient recovery and community reintegration.
Work Location: Oregon State Hospital, Salem OR. On-site.
What Will You Do?
This position serves in a support role for the unit's interdisciplinary team as well as the operations under the direction of the Unit Administrator or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of patient funds, maintenance of unit manuals/records/files and working with legal affairs and medical clinic staff to coordinate and facilitate patient hearings and appointments.
This posting will fill (six) Office Specialist positions at the Salem Campus of the Oregon State Hospital that are permanent and are full-time. This position is classified as represented by a union, SEIU.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision and core values.
Minimum Qualifications :
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
OR an associate degree in any field.
OR an equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Preferred associate in health administration, business administration, or related closely to the field.
Medical record keeping, and clerical support experience.
Experience working in a patient-facing environment.
Ability to process patient fund transactions and entering data.
Knowledge of compliance and understanding the importance of confidentiality.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county