Member Engagement Manager

About RepresentUs

RepresentUs is the nation's leading right-left anti-corruption organization. We bring together conservatives, progressives, and everyone in between to secure crucial victories that are defending our Republic and fixing America's corrupt political system.

But what it means for you, potential coworker, is that you feel what we feel when you wake up every day: a strong sense of purpose that binds you to the spirit of this nation, and an overwhelming sense that you should do something about it. And you want to work with people who feel the same.

RepresentUs is a carefully curated mix of seasoned political campaigners, policy wonks, advertising experts, designers, and engineers. We're not a startup, but we've got startup DNA: we're nimble, constantly learning and iterating, and we push ourselves to push the envelope—to ignore "industry standards" and set a new standard.

We're looking for enthusiastic new minds to help us grow, move faster, and achieve more. We believe our political system should reflect the varied voices of our nation, and so should our team. That's why we're an Equal Opportunity Employer; people of color, women, people with disabilities, and LGBTQ candidates are strongly encouraged to apply.

In 2018, we helped pass 23 anti-corruption measures—a historic year for the movement.

We're headquartered in Northampton, MA and also have staff around the country. Come win with us!

About The Role 

Under the direction of the National Mobilization Director, the Member Engagement Manager will lead our national member email and SMS programs, activating our membership and keeping them engaged to help campaigns win. 

This role is responsible for overseeing RepresentUs’ overall email program and SMS organizing strategy to activate new audiences and deepen their engagement with the movement. In this role, the organizer will manage the organization's email and SMS programs to tell the story of our movement, bring new and existing supporters up a ladder of engagement, and retain existing supporters. 

Location is flexible, and we currently allow staff to work from home during COVID-19 for safety.

What You’ll Be Doing

- Directing RepresentUs’ overall email and SMS strategy, working in conjunction with the National Mobilization Director to set and define goals for the email and SMS programs.

- Managing the email and SMS calendars, making sure emails and texts are drafted, sent, tested, and results are recorded.

- Writing advocacy, informational, and fundraising emails for hundreds of thousands of supporters and ensuring they get sent to the correct audiences without mistakes. 

- Designing and testing automated messaging series (welcome series, re-engagement messaging) to move members up the ladder of engagement.

- Drafting, loading, segmenting and checklisting SMS messages.

- Coordinating with stakeholders across the organization to support the mobilization and recruitment of volunteers and donors across the country;

- Monitoring and improving email deliverability to ensure our messaging is delivered;

- Developing and tracking metrics to measure programs effectiveness;

- Ensuring content on all email and landing pages is up to date and relevant;

- Owning the email and SMS CRM and platform within the national program.

- Executing other responsibilities and tasks as needed.

Skills and Experience

- Demonstrated digital organizing experience;  

- Experience managing an email and SMS program on a political campaign or organization with at least 100,000 list members;

- Excellent writing skills: You can craft emotionally-compelling copy about wonky issues and spark action;

- Strong proficiency with email CRMs and platforms like ActionKit;

- Strong proficiency with texting tools such as Spoke, Hustle, ThruText, Mobile Commons or other SMS tools;

- Knowledge and experience building automated messaging series and segmenting audiences; 

- Ability to analyze data and use your results to inform future messaging strategies; 

- Commitment to working beyond partisanship is required. Previous experience working with cross-partisan coalitions is preferred – candidates without this experience will be considered if they can speak to how they would approach working across the aisle. 

- Passion for RepresentUs' mission to make America work for everyone, not just the powerful and well-connected;

- This is a remote position, and candidates must have consistent access to reliable internet and phone.

Compensation and Benefits

We’re committed to bringing in top talent from all sectors. Accordingly, we offer competitive salaries and pretty awesome benefits, including health and dental insurance, a health reimbursement account, wellness perks, a dependent care account, a health concierge benefit, a $1,500 professional development stipend, and a retirement benefit. Plus disability and life insurance.

Oh, and we have this wild idea that we’ll do better work if we have time to see our friends and families, so we get four weeks of paid vacation a year, plus personal and sick time.

The annual salary range for the Member Engagement Manager position is $60,000-$80,000.

To Apply

Please provide a resume and cover letter. No phone calls, please.

https://jobs.lever.co/representus/cebe82a7-5f26-4837-a9b5-47686ad9b6ef?lever-origin=applied&lever-source%5B%5D=United%20Latino%20Job%20Bank