Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: As a QC Lab Technologist, you will perform basic through advanced manufacturing, processing, and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen-reduced platelet products for hospital patient use, in a highly regulated environment. Successful QC Lab Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. Participate in troubleshooting and problem-solving activities with cross-functional teams. The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Second shift 14:30-23:00. Saturday, Sunday, Monday, Tuesday, and Thursday. With days subject to change based on workload. Pay Information: $24 an hour plus shift differential. WHAT YOU NEED TO SUCCEED: Associate degree in science, or Bachelor’s degree in an applied science Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience. Must meet state and CLIA requirements where applicable. Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: MLT (ASCP) or MT(ASCP) certification is a plus No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: As a QC Lab Technologist, you will perform basic through advanced manufacturing, processing, and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen-reduced platelet products for hospital patient use, in a highly regulated environment. Successful QC Lab Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. Participate in troubleshooting and problem-solving activities with cross-functional teams. The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Second shift 14:30-23:00. Saturday, Sunday, Monday, Tuesday, and Thursday. With days subject to change based on workload. Pay Information: $24 an hour plus shift differential. WHAT YOU NEED TO SUCCEED: Associate degree in science, or Bachelor’s degree in an applied science Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience. Must meet state and CLIA requirements where applicable. Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: MLT (ASCP) or MT(ASCP) certification is a plus No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights