Bilingual Inbound Customer Service Representative – Spanish – Phoenix, AZ - 02UIM

  • TTEC
  • Phoenix, AZ US
  • Jan 23, 2021
Full time CSR

Job Description

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Inbound Customer Service Representative - Spanish with TTEC in Phoenix, AZ.

 

Our recruitment is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211 (Standard Msg & data rates may apply), or email ericka.flanders@ttec.com.

 

This position requires you live within the Phoenix Metropolitan area, including areas such as Scottsdale, Phoenix, Peoria, Glendale, Sun City, Anthem, and surrounding areas. When we are able to return to normal operations, this will also shift from a work from home environment back to our location.

 

 

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

 

About TTEC

 

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

 

 

As a TTEC Customer Experience Champion, You'll Enjoy

 

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes…all the competitive pay and benefits you'd expect

 

 

Why You? What You Bring

 

  • Bilingual in English and Spanish
  • 1 year of customer service experience
  • Ability to adapt and excel in a fast-paced work environment
  • High school diploma or equivalent is the minimum and… with education… more is better
  • Handy with MS Windows and other computer applications
  • The passion and drive to make a difference

 

 

What You'll be Doing

 

As a Bilingual Inbound Customer Service Representative - Spanish, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective.

  

For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

#ttectop

https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02UIM&srcz=JB-27120

URL

https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02UIM&srcz=JB-27120