IP Client Service Team Assistant

  • Choate, Hall & Stewart
  • Boston
  • Mar 23, 2021
Full time Administrative Assistant Customer Service Law Legal Management

Job Description

Job Summary:

Under general supervision, the IP Client Service Team Assistant provides administrative support to the Intellectual Property practice group and respective case team, with respect to domestic and foreign patents.

Job Functions:

  • Provide general administrative support for client service team and practitioners:

o    Triage docketing action emails and assist with daily workflow.

o    Manage electronic file workspaces, while ensuring accuracy and integrity of data (i.e. profiling and workspace cleanup).

o    Assist with non‐prosecution projects (e.g., prepare binders, download patent publications and file histories).

o    Satisfy client specific requests in support of the management of client patent portfolios.

  • Prepare new checklists for all prosecution filings and US responses, based on new matter opening email notification and US “response” (e.g. OA, RR, NTMP, etc.) docket action emails.
  • Arrange meetings for client service team members, as needed.
  • Work with Client Service Team Manager to prepare and maintain practitioner/client docket reports.

Essential Competencies:

  • Works proactively with others to support efforts within the department to improve efficiency and add value.
  • Organizes and prioritizes assignments and contributes to the department’s ability to meet or exceed goals and standards.
  • Maintains current knowledge and understanding of patent terminology and filing procedures including both US and foreign matters and knowledge and understanding of current USPTO rules and procedures (37 CFR).

Qualifications:

  • Minimum of 1 year of related Patent or administrative support experience.
  • Demonstrated interest in the Patent & Intellectual Property field.

·         Exceptional attention to detail and ability to produce work quickly, by prioritizing assignments to meet deadlines.

  • Demonstrated ability to learn new technology, processes and procedures effectively and with confidence.
  • Must be able to work in fast paced environment, independently, as well as in team setting.
  • Exceptional communication (both written and verbal) skills.
  • Proficiency in all Microsoft Office products is essential.
  • Bachelor Degree, or equivalent experience.

Physical Requirements:

  • Must have minimal physical mobility. Position may occasionally require standing, walking, reaching, and lifting up to 15 pounds.
  • Must have the ability to operate equipment such as a computer and copy machine.
  • Must have the ability to communicate clearly and to read and follow detailed instructions.
  • Must have the ability to prepare assorted documents and other related materials.
  • Must have the ability to work in stressful conditions under time deadlines.

 

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