Senior Manager, Infrastructure (R-2021-02-57)

  • SiriusXM
  • New York, New York
  • Apr 05, 2021
Full time Information Security Information Systems IT Manager

Job Description

SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at www.siriusxm.com/careers.

Position Summary:

Serves as a hands-on manager of the Media and Development Engineering team, supporting the development and deployment of systems and network architecture, as well as applications for key broadcast systems within the Sirius XM infrastructure platform.

The candidate will manage a small team of infrastructure design and tier 3 engineers specializing in SQL, Windows cluster, Active Directory, VMWARE, Horizon View, AWS/GCP/Azure, and high performance networks. The candidate will be responsible to be the POC for Tier 2 and will plan, manage, deploy and support several projects working with the internal team.

Provide tier 3 support for all broadcast, satellite uplink and Internet networks. 

Duties and responsibilities:

  • Manage a small team of IT engineers
  • Manage and lead assigned infrastructure projects
  • Translate technical requirements into functional designs and engineering solutions for existing and developmental workflow
  • Tier 3 support for Windows, Linux Operating Systems including Clustering
  • Deploy system to cloud platforms such as AWS, GCP and Azure
  • Installation, configuration, and administration of virtualization technologies running on VMware suite of products
  • Support Microsoft Windows Server services - SCCM, KMS, Licensing, DNS, DHCP and Windows Clustering
  • Support Active Directory management - user accounts, OU containers, group policy objects (GPOs)
  • Support Virtual Networking (Virtual Switches, VM Kernel Ports) and NFS Datastores
  • Windows networking (CIFS 1.0/2.0/3.0) and TCP/P networking
  • Experience with Microsoft encryption Infrastructure preferred – certificates, SSL and SSH, etc.
  • Work with the team to manage and configuration of virtual machines, clones and templates
  • Collecting, monitoring and analyzing systems performance data for improved performance
  • Must be able to design, implement and support solutions based on the needs of the business and industry best practices.
  • Skilled in studying and analyzing system requirements, system process analysis, design and engineering
  • Write and maintain technical documentation in reference to equipment installation and operation. Microsoft Project and Visio experience preferred.
  • Reviews industry trends and new product lines to determine validity to current and future system design
  • Lead multiple projects in various phases of development and attend related vendor meetings to track development path
  • Provide final escalation support and guidance to all levels of support escalations teams and Engineers
  • This position requires 24x7 availability for support and after hours work in order to support the availability and uptime requirements of the business
  • Evaluation of new technologies/tools, testing/installation of new Windows Server and VMWare systems hardware/software and maintaining and enhancing technical standards, policies/procedures

Supervisory Responsibilities:

  • Manage the activities of staff, ensuring we are meeting short term/long term timelines.
  • Develop and mentor staff to ensure personal and professional growth.

Minimum Qualifications:

  • BS in Electrical Engineering, Computer Science or related area of study or equivalent experience.
  • 3 years-experience managing IT network projects
  • 8 years-experience planning, designing, implementing the technical support of multi-vendor, multi-platform enterprise networks ideally in a broadcast field or similar 24/7 customer facing enterprise and designing, deploying and managing VMWARE, Microsoft Windows Infrastructures, Active Directory- specifically Windows Server 2008/2012 and AWS/GCP/Azure preferred
  • Industry certification preferred. i.e. AWS Certified Architect, CISSP, VCP
  • This position requires the use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). As required by ITAR, to perform this position you must be a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

Requirements and General Skills:

  • Ability to lead teams of engineers/technicians on fast paced, technical projects
  • Ability to work in a fast-paced operational environment
  • Ability to document and train on solutions you’ve designed
  • Good public speaking and presentation skills
  • Interpersonal skills and ability to interact and work with staff at all levels
  • Excellent written and verbal communication skills
  • Ability to work independently and in a team environment
  • Strong organizational skills and attention to details
  • Strong interest in current events and pop culture, as related to assigned channels / programs
  • Comfortable working with talent, artists and high-profile individuals
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment

Technical Skills:

  • Experience with VMWARE 5.X, 6.X+, VROPS and Horizon View 6+, 7+
  • Cisco UCS and HP server platforms
  • In-depth understanding/administration of Windows Server versions 2008/2012/2019.
  • Symantec and Sentinel One
  • Active directory, group policy objects and domain controllers
  • Windows Networking (CIFS 1.0/2.0/3.0) and general TCP/IP networking
  • SCCM, KMS, Windows 10, LTSB/LTSC
  • Windows Clustering
  • Windows encryption – certificates, SSL and SSH
  • SQL Server 2008, 2012, 2014 and 2016
  • Server Hardware configuration, installation, and maintenance experience.
  • Knowledge of TCP/IP, DNS, DHCP, SMTP, etc.
  • Strong understanding of multi-tiered storage concepts / protocols and architectures such as SANs, NAS, CIFs and NFS.

More details about our company benefits can be found at the following link: https://jobs.jobvite.com/siriusxm#benefits

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Occupations

Systems Analysis - IT, Software-System Architecture, Network and Server Administration