Scholar Program Coordinator

Job Title: Scholar Program Coordinator 

Reports to: College and Career Success Manager 

Job Status: Full time (40 hours/week)

Application Deadline: May 19, 2021

Starting: July 6, 2021

About Generation Hope: 

Generation Hope's mission is to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college and their children through holistic, two-generation programming. To date, we have provided more than $800,000 in tuition assistance, supported more than  200 teen parents in college, and celebrated more than 100 degrees earned through our program. For more information, please visit: www.generationhope.org. 

We are one of the “best non-profits in the region.” Read below to learn why. 

By joining our team, you will be working for an organization considered "one of the best nonprofits in the Washington, DC region for 2020-2021" by Catalogue of Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture where you would want to work. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated.  We strive for excellence while understanding the most valuable asset we have is our people. At Generation Hope, we celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music.  If this sounds like a mission and work environment you would like to contribute to and grow with, we welcome you to continue reading this position description and consider joining our team.

Impact

The Scholar Program Coordinator is responsible for case management and program coordination to ensure Generation Hope Scholars are participating in healthy mentoring relationships and are on track to graduation. The Scholar Program Coordinator will have an external impact in the following ways:

• Providing involved support to teen parents attending colleges across the D.C. metro area.
• Assisting with the planning of engaging program activities for Scholars, their children, and volunteer mentors (i.e.  Sponsors). 
• Ensuring Generation Hope is building and sustaining key community partners by conducting partner research and representing Generation Hope to nonprofits, donors, students, and various other constituent groups. 
• Providing program evaluation support and progress reports to ensure Generation Hope is meeting its program goals.  

Primary Responsibilities:

• Support a caseload of approximately 20-25 Generation Hope Scholars, providing case management including, but not limited to:
  • Academic planning
  • Assistance with navigating the college system, such as financial aid and transferring to a 4-year school
  • Making referrals for Scholars and assisting them in accessing government and community services 
  • Providing emotional support 
• Supervise and support mentoring relationships within caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship. 
• Maintain accurate program records in program databases to ensure thorough program evaluation. 
• Assist with organizing and planning various program events, such as field trips, social events, and trainings. 
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Other duties as assigned.

WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS:  

• Bachelor’s degree or equivalent combination of education and experience
• At least 1 year experience working with young adults; experience working with teen parents or marginalized youth a plus
• Bilingual (Spanish/English) strongly preferred
• Record-keeping and data entry skills 
• Excellent communication skills, including writing, proofreading skills, and speaking 
• Fantastic customer service ethic and high expectations for quality
• Motivated and able to work independently as well as with a team  
• Willingness to take initiative
• Committed to racial equity with an understanding of the systemic challenges contributing to poverty 
• Willingness to adjust hours to accommodate the needs and schedules of Scholars
• Access to a vehicle to get to sites around the D.C. metro area on a regular basis
• Must be available for periodic special events and trainings, which may occur on evenings and weekends
  • Please note that all Generation Hope staff are currently working remotely in accordance with the CDC guidelines. In-person work will resume when it is safe to do so.
• Excellent office and computer skills. Proficiency in Microsoft Office and Google Suites is required.
• Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public
• Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope
• Event planning experience a plus 
• Experience facilitating or co-leading workshops/trainings a plus
• Counseling and/or case management experience a plus 

SALARY AND BENEFITS:

• Generation Hope provides a competitive salary with full benefits, including 403(b), health, dental, and paid time off. 

To apply, please complete the online application.  If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now. Please do not call.

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

https://Generation_Hope.formstack.com/forms/apply_now