Under direct supervision, receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Program (SNAP) or other such cases; receives training to explain work incentive programs and to encourage client participation; receives training to assist client in resolving problems that interfere with work or educational opportunities. Communicates with customers and other Department of Human Services (DHS) staff in both verbal and written form.
Requires Bachelor's degree in anthropology, psychology, sociology, social welfare or equivalent educational attainment in a related field of the social sciences. Requires ability to understand and follow oral and written instructions. Requires the ability to communicate effectively in verbal and written form.
Work Location:
Lake Co FCRC 057
2000 N. Lewis Ave.
Waukegan, Il 60087-4722
PH# 847-336-5212
Fax# 847-336-5616 or 7286
Please complete the CMS100 Employment Application:
The Department of Human Services is one of Illinois' largest agencies, with more than 13,000 employees and an annual budget of over $5.4 billion. Illinois created DHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency. DHS is proud of its diversity, efficiency, and the services that the agency and its community partners provide to Illinois citizens. Our mission is to reduce poverty and keep individuals and families out of the deep-end of social service systems. Upcoming Recruitment Events: https://www.dhs.state.il.us/page.aspx?item=80790