Overview
At the Multnomah County Sheriff’s Office (MCSO) we are dedicated to fostering an environment of safety, trust, and belonging for our employees and the diverse community that we serve. MCSO values the importance of serving all people with dignity and respect in order to support a safe and thriving community for everyone.
As the Business Systems Analyst you are someone with extensive experience and knowledge of technology, procedures, and tools. You can process, lead the work, and partner with software developers, customers, external jurisdictions and vendors. With your broad background and knowledge of Law Enforcement, public safety and application of technology to support processes, you are able to lead projects and assist in designing and implementing effective technology solutions to support MCSO.
Your primary responsibilities would include:
Provide consultation to MCSO on the technical and functional capabilities of existing systems.
Develop and / or oversee others in requirements definition, business specifications, business process analysis/improvement, user acceptance test plans, and end user training programs for assigned projects.
Configure, test, administer and manage systems that support the mission of the Law Enforcement division.
Coordinate upgrades to existing systems as well as new system implementation.
Advise MCSO on policy updates to support updated processes and policy based on the implementation and best practices of technology.
To Qualify:
We will consider any combination of relevant work experience, volunteering, education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Equivalent to at least (5-8) years of relevant experience that demonstrates the ability to perform the duties of the position; OR:
At least (1-4) years of experience that demonstrates the ability to perform the duties of the position; AND
A Bachelor’s Degree from an accredited college or university
(Equivalent practical and relevant experience may be considered in place of education)
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational, and employment history.
COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception by October 18, 2021 as a qualification of employment.
The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience as a law enforcement officer or public safety official.
Experience using and administrating the Versaterm Suite of applications to include, RMS, MDT, MRE and CAD.
Experience training law enforcement staff on policy, procedure and the use of technology.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
A completed online application. Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Responses to any and all electronic questionnaires sent to you after submitting your online application. Applications with unfinished questionnaires will be considered incomplete and will be inactivated from the process.
Note: if you are interested in requesting veterans’ preference, please be prepared to submit your DD214 and veteran disability verification forms electronically during the online application process.
Responses to all supplemental questions (listed below): Your responses to supplemental questions will be used as a screening tool; the quality and strength of your answers will determine if you move forward in the process. Respond to each question completely and concisely. Refer to your relevant experience (paid or unpaid) and training. Answers to supplemental questions must be uploaded in the online application when prompted to attach required documents.
Supplemental Questions:
1. As a business systems analyst, you will have to work within the different levels of the Sheriff’s Office. Using specific examples, describe how you enter into a new role or situation, and how you would purposefully begin to build trust with individuals and groups, both internal and external to the Sheriff’s Office.
2. Using specific examples, please describe a time you had to diffuse a difficult situation in a calm and professional manner. What strategies did you use (or would use)?
3. How do you steer a stakeholder or project owner away from a bad business decision?
4. As a business systems analyst for the Multnomah County Sheriff’s Office, you will be providing training to law enforcement staff. Please describe your experience training diverse groups of individuals on new systems.
5. Please describe your experience with developing guidelines or policy changes for a law enforcement agency or related organization that involves the implementation and best practices in the use of technology.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Supplemental question review
Initial records check
Consideration of top candidates
Background investigation including reference and education checks
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Samantha Stevenson
Email:
samantha.stevenson@mcso.us
Phone:
+1 (503) 4076791
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.