Director, IRL (Regional)

  • American Red Cross
  • Douglasville, Georgia
  • Jun 13, 2022

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description:

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity.

Responsible for the coordination and direction of the activities of Immunohematology Reference Laboratories. Represents the regional IRLs to divisional leadership. Assure compliance with safety policies and procedures in the work area. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements. Direct the laboratories in conformance with regional and national goals. Demonstrate excellent management and interpersonal skills and positive professional image. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.


  • Responsible for the management of laboratory staff including, but not limited to, hiring, training, coaching, evaluating and performance management to ensure a well-qualified team and to enhance operational success.  Ensure staffing needs are met. Serve as a resource for managers and supervisors for complex technical issues.  
  • In conjunction with the CLIA Medical Director, provide guidance to ensure appropriate patient care and staff training and safety.
  • Directs the planning process and ensures that long range goals are established for regional laboratory management staff and are aligned with regional, divisional and national initiatives. Oversee regional budget process for reagent, supply and equipment purchase approvals.  Manage regional IRL billing process.  
  • Ensure IRLs are engaged with Sales staff and participate in customer meetings. Represents the IRL to regional senior management and customers.
  • Ensure all regulatory compliance in areas or responsibility, as well as initiate actions to foster quality driven environments.  Directs the non-conformance activities in the IRL. Responsible for the accuracy of computer and physical blood component inventories.
  • Coordinate the installation of new or revised tests and procedures, ensuring appropriate quality control in accordance with SOPs, CFR and OSHA regulations. Ensure compliance with state and federal regulations, AABB/ASHI standards, ARCBS directives and regional policies and procedures. Ensure laboratory training and competency is completed in compliance with established guidelines. May write, organize and maintain departmental procedure manual.
  • Ensures the IRL participation in the American Rare Donor Program and Diagnostics Manufacturing Division.


Establish operating policies and procedures that affect departments and subordinate sections and work units.  Interpret company-wide policies and procedures.  Develop budgets, schedules, and performance standards.


  • Education: Master’s degree or SBB (ASCP) certification/equivalent.   SBB/equivalent required if the position functions as the CLIA IRL Technical Supervisor.  
  • Experience: Minimum of 7 years of directly related experience.
  • Management Experience: Minimum of 5 years of management in an IRL or equivalent hospital setting Skills and Abilities: Effective communication and interpersonal skills required. Ability to work on a team.
  • Travel: Up to 10% travel may be required.

*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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