Crisis System Data Coordinator

Do you have experience identifying points of connection between related data sources and preparing recommendations to improve data system operations? Are you passionate about the power of data to demonstrate progress and gaps in transformational efforts that have the aim of promoting equitable outcomes and reducing health disparities? We look forward to hearing from you!

This posting will be used to fill one (1) permanent, full-time position.

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

Who we are!

Within the Oregon Health Authority, the Office of Data Strategy & Operations has three main teams: the Data Strategy and Partnerships (DSP) Team, Compass Data Systems (Compass), and the Business Systems Unit (BSU). Compass manages creating and maintaining data systems for the Behavioral Health Division, as well as administering the Compass Modernization project portfolio. Compass handles various systems for collecting Behavioral Health data and the overall OHA Data Environment. Their main goals are to ensure continuous care, improve outcomes, enhance data quality, reduce information silos, simplify reporting, lessen administrative work, and make data collection from providers more efficient. Compass also supports OHA’s efforts to identify and address health inequities.

What you will do!

You will guide OHA efforts to establish a high functioning statewide Behavioral Health Crisis system. Activities include improving upon existing capabilities by analyzing user needs against existing crisis system components, identifying points of connection between related data sources, and preparing recommendations to improve data system operation supporting crisis system users. Using their expertise, this position will recommend policies and procedures, technologies, or other strategic priorities to reflect system integration goals.

You will be responsible for identifying data needs across DHS, OHA, other state agencies, and Stakeholder groups including 9-1-1, 2-1-1, and county behavioral health hotlines to support accurate, equitable, and effective systems and operational processes for OHA programs and crisis system service delivery. You will support the development of recommendations to the state legislature on technology investments.

You will act as a liaison across partner agencies, impacted parties, and Executive Leadership for the purpose of identifying crisis system gaps; root cause analysis; developing and building on business processes; identifying areas for system improvements; and OHA data requirements.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits packages

https://www.oregon.gov/oha/pebb/pages/alex.aspx  

• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience and education equivalent to eight years professional-level evaluative, analytical and planning work.

Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.

Desired Attributes

• Experience in IT systems and business analysis.
• Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and continuous improvement strategies.
• Demonstrated project management experience, including PMBOK and PMI standards, as well as familiarity with Azure DevOps, Agile methods, and hybrid practices.
• Knowledge about contracts/interagency agreement administration, procurement.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon.
• Knowledge of Oregon's Behavioral Health System and the full continuum of behavioral health care, with specific understanding of crisis care services, tools, and resources, including community-based mobile crisis intervention teams and mobile response and stabilization services.
• Familiarity with data recorded via call center systems; Experience measuring, managing, or integrating call center or follow up data with other data.
• Familiarity with data recorded in existing emergency/non-emergency hotlines (2-1-1, 9-1-1).
• Familiarity with crisis system services; experience measuring, managing, or integrating crisis system data.
• Strong communication skills, including communicating qualitative and quantitative information, verbal and written.
• Advanced Microsoft Excel, Word, PowerPoint, Visio, and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.

Complete the online application at oregonjobs.org using job number REQ-172985

 Application Deadline:  02/02/2025