Operations & Program Support Specialist

Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning tools, documents and data to facilitate collaboration and decision-making? We look forward to hearing from you!

This posting will be used to fill one permanent, full-time position.

Work Location: Salem/Marion or Portland/Multnomah; hybrid position.

What you will do!

Operations & Program Support Specialist. The primary purpose of this position is to provide administrative, operations, and program support to the Integrated Eligibility Policy unit and the Healthier Oregon program, in service to transformative, community-led, and community-owned initiatives and the mission, vision, values and goals of the Oregon Health Authority and the Medicaid Division.

This position, You will:

• be responsible for planning and coordinating meetings, workgroups, and project schedules.
• focus is on facilitating cohesive communication, collaboration, issue resolution, strategic planning, and decision-making.
• participate in team meetings and assuming responsibility for the completion of follow up, which involves researching, analyzing, evaluating, collecting, organizing, assembling, preparing reports, incorporating information for special projects, making recommendations for action, and implementing recommendations approved by leadership.
• assist in the design, implementation, and sustainability of key initiatives and projects by developing and updating spreadsheets and tracking tools
• interpreting and evaluating laws, rules, policies, procedures to assure operational alignment and compliance.
• solicit and synthesize critical information and insights related to near-term and long-term operational strategy and goals.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits

https://www.oregon.gov/oha/pebb/pages/alex.aspx  

• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An equivalent combination of education and experience.

Desired Attributes

• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon and relational landscape of key partners, providers, community-based organizations, and advocacy groups.
• Ability to explain and offer expert level technical assistance on rules, policy, and procedures.
• Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
• Demonstrates skills in the following areas:
  • Constructive and Collaborative Working Relationships
  • Critical Decision-making and Problem-solving
  • Data Synthesis, Analysis and Reporting
  • Workload Planning & Prioritization
  • Project Planning and Prioritization
  • Project Coordination and Monitoring
  • Strong Oral and Written Communication

How to apply:

Complete the online application at oregonjobs.org using job number REQ-169365

Application Deadline:  01/20/2025