Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Billing Coordinator
Under the general direction of the Billing Manager, and according to established firm policies and procedures, the Billing Coordinator is responsible for the day-to-day administration of billing procedures and preparation of client billing by compiling data from client billing guidelines and preparing invoices. This position requires client and attorney contact. Maintains professionalism and strict confidentiality in all client and firm matters.
Ability and availability to work from November 15th through January 31st preferably with minimum scheduled time off (excluding medical/family emergencies) to meet billing, e-Billing and collection deadlines at year-end.
Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but may not be limited to, the following. Other duties may be requested and/or assigned. Regular and predictable attendance is an essential function of the position. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prepare client invoices and statements of account as requested by attorneys, or as required by client billing guidelines.
Review of prebills for accuracy and compliance with client guidelines prior to forwarding to attorneys for review.
Maintain billing instructions and partner preferences as needed to prepare invoices taking note of client billing guidelines. Ensure information is available to all billing team members as needed during absence to mitigate delays in billing.
Revise invoices per attorney feedback, and on occasion based on feedback from clients, or other finance cohorts.
Prepare Excel spreadsheets as requested by partners or clients including information in support of client invoices.
Obtain appropriate approvals for write-offs of WIP and AR.
Prepare Excel spreadsheets as requested to track of client WIP and AR, including write offs and payments.
Prepare invoice write-offs to reflect client discounting or additional reductions as requested by attorneys.
Utilize computerized accounting and billing software programs to enter and compile data.
Perform job responsibilities with a high level of customer service focus, ensuring clear and concise communications at all times.
Ad hoc special projects when necessary.
KNOWLEDGE, SKILLS, AND ABILITIES
Bachelor’s degree in liberal arts or accounting; business internship while pursuing undergraduate degree is preferred, but not required. Or a high school diploma, or equivalent, and two or more years progressive billing/eBilling experience in SAP, CMS/Aderant or Elite, preferably in a large legal or professional services firm or equivalent combination of education and experience.
Computer proficient with experience and working knowledge of Excel, Outlook, and MS Word required.
Analytical skills requiring an aptitude for detail and accuracy in order to conduct analysis of complex client billing problems, reconciliation of billing related issues, ability to multi-task with numerous reports simultaneously.
Exhibit high degree of initiative in order to manage multiple priorities in a fast-paced, deadline-driven, detail-oriented work environment, and ensure work is completed within strict deadlines. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
Excellent interpersonal, verbal and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and furnish information in report/Excel format, written correspondence, e-mail, or verbally.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position’s responsibilities.
Ability to perform mathematical calculations and apply mathematical concepts when computing, reconciling balances, verifying numerical data, processing moderately complex client billing, preparing various billing reports, and adjustments to clients invoicing, write downs and processing write-offs.
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret source data, prepare moderately complex client billing, proofread material for grammatical, typographical, and spelling errors, and perform file maintenance.
Ability to occasionally retrieve and distribute files, written documentation, or office supplies weighing up to 10 pounds.
Work occasionally requires more than 37.5 hours per week (35 hours per week in New York) to perform the essential duties of the position. Ability to work overtime when required at month-end and year-end in order to process heavy volume of client billing.
The annualized salary range for this position is $56,000 to $89,600. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
Katten will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.
Katten Muchin Rosenman LLP is an Equal Opportunity Employer/AA-M/F/SO/Disability/Veteran.
Aug 28, 2024
Full time
Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm’s core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Billing Coordinator
Under the general direction of the Billing Manager, and according to established firm policies and procedures, the Billing Coordinator is responsible for the day-to-day administration of billing procedures and preparation of client billing by compiling data from client billing guidelines and preparing invoices. This position requires client and attorney contact. Maintains professionalism and strict confidentiality in all client and firm matters.
Ability and availability to work from November 15th through January 31st preferably with minimum scheduled time off (excluding medical/family emergencies) to meet billing, e-Billing and collection deadlines at year-end.
Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but may not be limited to, the following. Other duties may be requested and/or assigned. Regular and predictable attendance is an essential function of the position. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prepare client invoices and statements of account as requested by attorneys, or as required by client billing guidelines.
Review of prebills for accuracy and compliance with client guidelines prior to forwarding to attorneys for review.
Maintain billing instructions and partner preferences as needed to prepare invoices taking note of client billing guidelines. Ensure information is available to all billing team members as needed during absence to mitigate delays in billing.
Revise invoices per attorney feedback, and on occasion based on feedback from clients, or other finance cohorts.
Prepare Excel spreadsheets as requested by partners or clients including information in support of client invoices.
Obtain appropriate approvals for write-offs of WIP and AR.
Prepare Excel spreadsheets as requested to track of client WIP and AR, including write offs and payments.
Prepare invoice write-offs to reflect client discounting or additional reductions as requested by attorneys.
Utilize computerized accounting and billing software programs to enter and compile data.
Perform job responsibilities with a high level of customer service focus, ensuring clear and concise communications at all times.
Ad hoc special projects when necessary.
KNOWLEDGE, SKILLS, AND ABILITIES
Bachelor’s degree in liberal arts or accounting; business internship while pursuing undergraduate degree is preferred, but not required. Or a high school diploma, or equivalent, and two or more years progressive billing/eBilling experience in SAP, CMS/Aderant or Elite, preferably in a large legal or professional services firm or equivalent combination of education and experience.
Computer proficient with experience and working knowledge of Excel, Outlook, and MS Word required.
Analytical skills requiring an aptitude for detail and accuracy in order to conduct analysis of complex client billing problems, reconciliation of billing related issues, ability to multi-task with numerous reports simultaneously.
Exhibit high degree of initiative in order to manage multiple priorities in a fast-paced, deadline-driven, detail-oriented work environment, and ensure work is completed within strict deadlines. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.
Excellent interpersonal, verbal and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and furnish information in report/Excel format, written correspondence, e-mail, or verbally.
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position’s responsibilities.
Ability to perform mathematical calculations and apply mathematical concepts when computing, reconciling balances, verifying numerical data, processing moderately complex client billing, preparing various billing reports, and adjustments to clients invoicing, write downs and processing write-offs.
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret source data, prepare moderately complex client billing, proofread material for grammatical, typographical, and spelling errors, and perform file maintenance.
Ability to occasionally retrieve and distribute files, written documentation, or office supplies weighing up to 10 pounds.
Work occasionally requires more than 37.5 hours per week (35 hours per week in New York) to perform the essential duties of the position. Ability to work overtime when required at month-end and year-end in order to process heavy volume of client billing.
The annualized salary range for this position is $56,000 to $89,600. Actual pay will be adjusted based on experience and other job-related factors permitted by law.
Katten will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.
Katten Muchin Rosenman LLP is an Equal Opportunity Employer/AA-M/F/SO/Disability/Veteran.
Summary
Responsible for daily processes and activities for Telecom lines and circuits. This includes, but not limited to, coordination of installs and de-installs of telecom lines/circuits, data entry, invoice processing, filing and maintaining of telecom invoices, account and general ledger coding setup.
Essential Functions
Reviews all telecom invoices for appropriate documentation and approval prior to processing.
Download invoices from web portals if needed for processing.
Maintain accounts payable reports, spreadsheets and AP files
Work with team to initiate and track the installation and de-installation of phone, data and telecom lines
Research disconnects or past due vendor notices and contact vendors as necessary
Manage and track installation projects until complete
Coordinate disconnect requests with vendors
Identify, locate, and obtain missing invoices as necessary
Position Type/Expected Hours of Work
This is a Full Time position, Monday through Friday. Actual hours may vary.
Supervisory Responsibility
Reports directly to the EVP and Director of Technology
Competencies
Strong organizational, communications and writing skills.
Strong interpersonal skills; positive, can-do attitude and motivation.
Good follow through and follow up.
Professional image both in person and over the phone.
Ability to work in a team environment.
Ability to learn new software skills.
Education and Experience
Proficient data entry skills.
Proficient knowledge of Microsoft Office Products (Word, Excel, etc.)
Proficient knowledge of Google Workspace (Google Drive, Sheets, Docs, etc.)
1-2 years of previous Accounts Payable Clerk experience preferred.
1-2 years of previous Telecom Coordination experience preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To Apply, Visit:
https://entravision.csod.com/ats/careersite/jobdetails.aspx?site=1&c=entravision&id=4286
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Aug 06, 2024
Full time
Summary
Responsible for daily processes and activities for Telecom lines and circuits. This includes, but not limited to, coordination of installs and de-installs of telecom lines/circuits, data entry, invoice processing, filing and maintaining of telecom invoices, account and general ledger coding setup.
Essential Functions
Reviews all telecom invoices for appropriate documentation and approval prior to processing.
Download invoices from web portals if needed for processing.
Maintain accounts payable reports, spreadsheets and AP files
Work with team to initiate and track the installation and de-installation of phone, data and telecom lines
Research disconnects or past due vendor notices and contact vendors as necessary
Manage and track installation projects until complete
Coordinate disconnect requests with vendors
Identify, locate, and obtain missing invoices as necessary
Position Type/Expected Hours of Work
This is a Full Time position, Monday through Friday. Actual hours may vary.
Supervisory Responsibility
Reports directly to the EVP and Director of Technology
Competencies
Strong organizational, communications and writing skills.
Strong interpersonal skills; positive, can-do attitude and motivation.
Good follow through and follow up.
Professional image both in person and over the phone.
Ability to work in a team environment.
Ability to learn new software skills.
Education and Experience
Proficient data entry skills.
Proficient knowledge of Microsoft Office Products (Word, Excel, etc.)
Proficient knowledge of Google Workspace (Google Drive, Sheets, Docs, etc.)
1-2 years of previous Accounts Payable Clerk experience preferred.
1-2 years of previous Telecom Coordination experience preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To Apply, Visit:
https://entravision.csod.com/ats/careersite/jobdetails.aspx?site=1&c=entravision&id=4286
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 17, 2024
Full time
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
In a fast-paced team setting, the Senior IP Billing Coordinator is responsible for a wide range of billing activities, including preparing and distributing invoices, communicating billing issues to various levels of the organization and working with the Firm’s clients, partners and personnel to address billing related issues. This individual is expected to deliver high quality work product and excellent service to both internal and external clients. In addition, the Senior IP Billing Coordinator also supports several Billing Manager functions, on an as needed basis. This includes reviewing inventory reports, auditing final invoices and making suggestions on how to improve processes and policies.
Job Functions:
Provide a high level of service to the Firm’s clients, partners and personnel to ensure the accuracy and timeliness of invoices.
Develop a strong rapport with the Firm’s partners and assistants. Initiate periodic follow up meetings with them to ensure that billing needs are being met and invoices are processed and sent in a timely manner. Follow-up items may span multiple months. Must be able to schedule reminders and monitor incomplete items.
Research and respond to billing related issues and inquiries, including the preparation of status reports as requested. Must be comfortable querying systems including, but not limited to, CPi, Elite and the USPTO site.
Utilize Elite to generate, distribute and edit proformas. Editing includes transfers, write-offs and adjustments to time entries resulting in final invoices which are sent to the client. Prior to distribution, IP billing also requires a pre-review of the proformas to flag for completed tasks, budgets, and other various edits.
Review own work and that of others, as part of the department’s quality review process.
Prepare billing related reports to ensure that client accounts are being billed as agreed upon in the terms of the engagement letter. This may include monitoring alternative rate billing schedules, tracking budgets and preparing customized client-side reports and invoices.
Assist in month and year-end close activities working with other departments and management.
Mentor and train new billing coordinators on procedures and departmental computer applications. Work with the Patent Team to train timekeepers on time entry and billing. Follow up with timekeepers who are not in compliance.
Keep Billing Manager informed about compliance, issues and potential risks.
Assist the Billing Manager with reviewing inventory reports. This includes reaching out to attorneys regarding aging WIP and following up with attorneys responsible for reviewing other Billing Attorney’s invoices.
Work overtime as needed, or when requested to do so with advance notice.
Essential Competencies:
Works proactively with others to coordinate activities within a department or function of the Firm.
Organizes, prioritizes assignments, and serves as a department liaison to ensure collaborative efforts result in meeting or exceeding goals and standards.
Motivates others to attain their highest levels of achievement, productivity, and work satisfaction.
Maintains current knowledge of trends and developments affecting the area of specialization.
Encourages innovative thinking and the exercise of sound judgment to achieve results.
Qualifications:
Bachelor’s degree preferred.
A minimum of 5 years legal billing experience preferred, with a minimum of 2 years IP billing required.
Proficiency in Elite required.
Experience with CPi required.
Noted ability to maintain departmental and team standards in a deadline driven environment.
Strong overall technical aptitude including knowledge all MS Office applications.
Ability to work independently while at the same time working as a team member in the department.
Ability to keep a level-head during stressful situations, including receiving time sensitive requests with short notice.
Strong client service skills. Must be able to manage many different personalities.
Strong attention to detail with a demonstrated ability to establish priorities and complete diverse assignments on a timely basis.
Superior verbal and written communication skills and the ability to interact with all levels of personnel in a professional and courteous manner. Must have a strong work ethic and the willingness to work additional hours as needed.
Physical Requirements:
Must have minimal physical mobility. Position may occasionally require standing, walking, reaching, and lifting up to 15 pounds.
Must have the ability to operate equipment such as a computer and copy machine.
Must have the ability to communicate clearly and to read and follow detailed instructions.
Must have the ability to prepare assorted documents and other related materials.
Must have the ability to work in stressful conditions under time deadlines.
Dec 19, 2023
Full time
In a fast-paced team setting, the Senior IP Billing Coordinator is responsible for a wide range of billing activities, including preparing and distributing invoices, communicating billing issues to various levels of the organization and working with the Firm’s clients, partners and personnel to address billing related issues. This individual is expected to deliver high quality work product and excellent service to both internal and external clients. In addition, the Senior IP Billing Coordinator also supports several Billing Manager functions, on an as needed basis. This includes reviewing inventory reports, auditing final invoices and making suggestions on how to improve processes and policies.
Job Functions:
Provide a high level of service to the Firm’s clients, partners and personnel to ensure the accuracy and timeliness of invoices.
Develop a strong rapport with the Firm’s partners and assistants. Initiate periodic follow up meetings with them to ensure that billing needs are being met and invoices are processed and sent in a timely manner. Follow-up items may span multiple months. Must be able to schedule reminders and monitor incomplete items.
Research and respond to billing related issues and inquiries, including the preparation of status reports as requested. Must be comfortable querying systems including, but not limited to, CPi, Elite and the USPTO site.
Utilize Elite to generate, distribute and edit proformas. Editing includes transfers, write-offs and adjustments to time entries resulting in final invoices which are sent to the client. Prior to distribution, IP billing also requires a pre-review of the proformas to flag for completed tasks, budgets, and other various edits.
Review own work and that of others, as part of the department’s quality review process.
Prepare billing related reports to ensure that client accounts are being billed as agreed upon in the terms of the engagement letter. This may include monitoring alternative rate billing schedules, tracking budgets and preparing customized client-side reports and invoices.
Assist in month and year-end close activities working with other departments and management.
Mentor and train new billing coordinators on procedures and departmental computer applications. Work with the Patent Team to train timekeepers on time entry and billing. Follow up with timekeepers who are not in compliance.
Keep Billing Manager informed about compliance, issues and potential risks.
Assist the Billing Manager with reviewing inventory reports. This includes reaching out to attorneys regarding aging WIP and following up with attorneys responsible for reviewing other Billing Attorney’s invoices.
Work overtime as needed, or when requested to do so with advance notice.
Essential Competencies:
Works proactively with others to coordinate activities within a department or function of the Firm.
Organizes, prioritizes assignments, and serves as a department liaison to ensure collaborative efforts result in meeting or exceeding goals and standards.
Motivates others to attain their highest levels of achievement, productivity, and work satisfaction.
Maintains current knowledge of trends and developments affecting the area of specialization.
Encourages innovative thinking and the exercise of sound judgment to achieve results.
Qualifications:
Bachelor’s degree preferred.
A minimum of 5 years legal billing experience preferred, with a minimum of 2 years IP billing required.
Proficiency in Elite required.
Experience with CPi required.
Noted ability to maintain departmental and team standards in a deadline driven environment.
Strong overall technical aptitude including knowledge all MS Office applications.
Ability to work independently while at the same time working as a team member in the department.
Ability to keep a level-head during stressful situations, including receiving time sensitive requests with short notice.
Strong client service skills. Must be able to manage many different personalities.
Strong attention to detail with a demonstrated ability to establish priorities and complete diverse assignments on a timely basis.
Superior verbal and written communication skills and the ability to interact with all levels of personnel in a professional and courteous manner. Must have a strong work ethic and the willingness to work additional hours as needed.
Physical Requirements:
Must have minimal physical mobility. Position may occasionally require standing, walking, reaching, and lifting up to 15 pounds.
Must have the ability to operate equipment such as a computer and copy machine.
Must have the ability to communicate clearly and to read and follow detailed instructions.
Must have the ability to prepare assorted documents and other related materials.
Must have the ability to work in stressful conditions under time deadlines.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Oct 26, 2023
Full time
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Finance-Accounting Coordinator
Intertek is searching for an Finance-Accounting Coordinator to join our Building & Construction team in our Arlington Heights, IL office. This is a fantastic opportunity to grow a versatile career in Certification !
The Finance-Accounting Coordinator is responsible for supporting the day to day management of the B&C Certification financial operations, including the production of financial reports and analysis, record and review of journal entries, maintenance of an adequate system of accounting records, and assisting with P&L activities.
What you’ll do:
Revenue and expense tracking to build monthly forecasts in a timely manner
Look for ways to improve the accuracy and automation of the current forecasting process
Develop and maintain timely and accurate financial statements and reports
Play a key role in the monthly close process, managing specific accruals and deferrals
Requisitions of Purchase Orderings, tracking vouchers and receiving POs
Other duties as assigned
What it takes to be successful in this role:
Bachelor's degree in Finance or Accounting, or equivalent experience
1+ years of relative experience in Accounting or a similar field
Superior analytical skills with the ability to manage large volumes of transactions and data
High level of Excel and spreadsheet skills
Preferred experience with Oracle/PeopleSoft
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .
What we have to offer: When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.
Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
Sep 15, 2023
Full time
Finance-Accounting Coordinator
Intertek is searching for an Finance-Accounting Coordinator to join our Building & Construction team in our Arlington Heights, IL office. This is a fantastic opportunity to grow a versatile career in Certification !
The Finance-Accounting Coordinator is responsible for supporting the day to day management of the B&C Certification financial operations, including the production of financial reports and analysis, record and review of journal entries, maintenance of an adequate system of accounting records, and assisting with P&L activities.
What you’ll do:
Revenue and expense tracking to build monthly forecasts in a timely manner
Look for ways to improve the accuracy and automation of the current forecasting process
Develop and maintain timely and accurate financial statements and reports
Play a key role in the monthly close process, managing specific accruals and deferrals
Requisitions of Purchase Orderings, tracking vouchers and receiving POs
Other duties as assigned
What it takes to be successful in this role:
Bachelor's degree in Finance or Accounting, or equivalent experience
1+ years of relative experience in Accounting or a similar field
Superior analytical skills with the ability to manage large volumes of transactions and data
High level of Excel and spreadsheet skills
Preferred experience with Oracle/PeopleSoft
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .
Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .
What we have to offer: When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.
Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
University of Wyoming - Athletics
Laramie, Wyoming
Basic Function:
Oversees and coordinates the operations of all medical billing for the University of Wyoming’s Sports Medicine Department. Is directly responsible for keeping, maintaining a current billing cycle of all medical/insurance, office bills directly related to the sports medicine department.
Duties and Responsibilities:
Maintains necessary documentation for purposes of processing student-athlete medical
Coordinates UW insurance payments with each student-athlete’s primary insurance and maintains current insurance verification.
Tracks/documents expiration dates, pre-authorizations, and/or changes in student-athlete’s primary insurance coverage.
Coordinates athlete’s primary insurance with appropriate medical providers including, but not limited to, pharmacist, optometrist, dentist, orthopedics and internal medicine.
Maintains up-to-date insurance records for all student-athletes, including providing proof of full-time student status, proof of coverage, and proof of benefits for non-scholarship student-athletes.
Assists Medical Director/Primary Care Physician and completes appropriate follow-up including, but not limited to, appointments for student-athletes with necessary pre-authorization, completed dictations and referrals to other healthcare providers.
Oversees the secondary insurance and the catastrophic insurance in conjunction with the Business Office and Office of Risk Management including assisting with RFPs.
Maintains a thorough knowledge of and adheres to all applicable University, conference and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: 1 year experience in medical field
Valid Driver’s License.
Desired Qualifications:
Experience working with Student-Athletes
Experience with submitting claims for health insurance.
Knowledge of NCAA Rules and regulations
Attention to detail and maintain confidentiality.
Complete online application and upload the following as one document: cover letter, resume, and contact information for three work-related references. Incomplete applications will not be reviewed.
To Apply go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/233087/?utm_medium=jobshare
Hiring Statement :
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu
Sep 01, 2023
Full time
Basic Function:
Oversees and coordinates the operations of all medical billing for the University of Wyoming’s Sports Medicine Department. Is directly responsible for keeping, maintaining a current billing cycle of all medical/insurance, office bills directly related to the sports medicine department.
Duties and Responsibilities:
Maintains necessary documentation for purposes of processing student-athlete medical
Coordinates UW insurance payments with each student-athlete’s primary insurance and maintains current insurance verification.
Tracks/documents expiration dates, pre-authorizations, and/or changes in student-athlete’s primary insurance coverage.
Coordinates athlete’s primary insurance with appropriate medical providers including, but not limited to, pharmacist, optometrist, dentist, orthopedics and internal medicine.
Maintains up-to-date insurance records for all student-athletes, including providing proof of full-time student status, proof of coverage, and proof of benefits for non-scholarship student-athletes.
Assists Medical Director/Primary Care Physician and completes appropriate follow-up including, but not limited to, appointments for student-athletes with necessary pre-authorization, completed dictations and referrals to other healthcare providers.
Oversees the secondary insurance and the catastrophic insurance in conjunction with the Business Office and Office of Risk Management including assisting with RFPs.
Maintains a thorough knowledge of and adheres to all applicable University, conference and NCAA rules and regulations.
Assists with other duties/projects as assigned/directed.
Minimum Qualifications:
Education: Bachelor’s Degree
Experience: 1 year experience in medical field
Valid Driver’s License.
Desired Qualifications:
Experience working with Student-Athletes
Experience with submitting claims for health insurance.
Knowledge of NCAA Rules and regulations
Attention to detail and maintain confidentiality.
Complete online application and upload the following as one document: cover letter, resume, and contact information for three work-related references. Incomplete applications will not be reviewed.
To Apply go to:
https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/233087/?utm_medium=jobshare
Hiring Statement :
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu
Salary Range: $4,693 - $7,180 Monthly
Work Location: Hillsboro, OR (On-Site)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, Oregon has a career opportunity for a Contracts Coordinator (Operations & Policy Analyst 2) to analyze and support technical, program, and policy operations related to contracting and billing, and improving operations with internal and external partners.
This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
What will you do?
As the Contracts Coordinator, you will obtain bids from contractors, administer contracts, coordinate vendor billings, and manage contact and grant awards and other agreements with agencies and organizations by collaborating with program support managers and lab managers. You will interpret governing rules and policies, ensuring contract and grant practices meet legal requirements and program objectives, and collaborate with lab managers and the Department of Justice to develop statements of work that are legally sufficient and meet lab requirements. In this position you will evaluate forms and record systems to ensure compliance with business needs and regulations, coordinate and manage records and file systems, collaborate with contract experts to prepare contracts and agreements, monitor and track contract progress and compliance, and authorize payments of bills and reimbursements. In addition, you will facilitate and track performance measures as well as evaluate operations for improvements and recommend and plan actions to ensure compliance with regulations.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What are we looking for?
Minimum Requirements:
A bachelor's degree in public health, project management, business or public administration, or a degree related to public health AND two (2) years of professional-level evaluative, analytical, and planning work related to public health contract and grant management; OR a combination of experience and education equivalent to five (5) years of professional-level evaluative, analytical, and planning work related to public health contracts and grant management.
Requested Skills:
Experience managing or administering grants and contacts and other agreements.
Experience in project management related to public health or business administration.
Experience analyzing policies and legislative bills.
Ability to professionally partner and communicate with agency staff, management, vendors, clients, and contractors.
Experience tracking, compiling, and analyzing operational data.
Experience applying business management principles.
Advanced proficiency in MS Word, Excel, Access, Project, and Visio.
Advanced skill in technical writing.
Ability to assist with laboratory testing or related work during public health emergencies.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
How to Apply
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Contracts-Coordinator--Operations---Policy-Analyst-2---Hillsboro--OR--On-Site-_REQ-126458
Application Deadline: 05/25/2023
May 08, 2023
Full time
Salary Range: $4,693 - $7,180 Monthly
Work Location: Hillsboro, OR (On-Site)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, Oregon has a career opportunity for a Contracts Coordinator (Operations & Policy Analyst 2) to analyze and support technical, program, and policy operations related to contracting and billing, and improving operations with internal and external partners.
This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
What will you do?
As the Contracts Coordinator, you will obtain bids from contractors, administer contracts, coordinate vendor billings, and manage contact and grant awards and other agreements with agencies and organizations by collaborating with program support managers and lab managers. You will interpret governing rules and policies, ensuring contract and grant practices meet legal requirements and program objectives, and collaborate with lab managers and the Department of Justice to develop statements of work that are legally sufficient and meet lab requirements. In this position you will evaluate forms and record systems to ensure compliance with business needs and regulations, coordinate and manage records and file systems, collaborate with contract experts to prepare contracts and agreements, monitor and track contract progress and compliance, and authorize payments of bills and reimbursements. In addition, you will facilitate and track performance measures as well as evaluate operations for improvements and recommend and plan actions to ensure compliance with regulations.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days
Pension and Retirement plans
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What are we looking for?
Minimum Requirements:
A bachelor's degree in public health, project management, business or public administration, or a degree related to public health AND two (2) years of professional-level evaluative, analytical, and planning work related to public health contract and grant management; OR a combination of experience and education equivalent to five (5) years of professional-level evaluative, analytical, and planning work related to public health contracts and grant management.
Requested Skills:
Experience managing or administering grants and contacts and other agreements.
Experience in project management related to public health or business administration.
Experience analyzing policies and legislative bills.
Ability to professionally partner and communicate with agency staff, management, vendors, clients, and contractors.
Experience tracking, compiling, and analyzing operational data.
Experience applying business management principles.
Advanced proficiency in MS Word, Excel, Access, Project, and Visio.
Advanced skill in technical writing.
Ability to assist with laboratory testing or related work during public health emergencies.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
How to Apply
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Contracts-Coordinator--Operations---Policy-Analyst-2---Hillsboro--OR--On-Site-_REQ-126458
Application Deadline: 05/25/2023
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you would be responsible for providing administrative support to the Business and Community Education department. Your responsibilities would include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you would be overseeing student records, open enrollment files, third-party billing, receiving payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Collaborates with Enrollment Services, Business Services personnel and Business & Community Education Managers.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Prepares daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Scans and copies documents as needed.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors such as the Department of Veteran Affairs to assist students with registration, gathering payment information, and disseminating credential information.
Prepares daily report of current students for Hawkeye Alert.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree.
Experience working in a community college setting.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00am – 4:30pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and classroom setting using technology in a climate-controlled environment with a combination of natural and fluorescent light. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your working knowledge of computer software including but not limited to Microsoft Office and Google suite. Additionally, share examples of how you have used them at work as well as what type of documents you have created with them.
Describe your experience with multi-tasking, troubleshooting and working with project deadlines in your current/previous positions.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, April 2, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 13, 2023
Full time
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you would be responsible for providing administrative support to the Business and Community Education department. Your responsibilities would include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you would be overseeing student records, open enrollment files, third-party billing, receiving payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Fields questions from instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Collaborates with Enrollment Services, Business Services personnel and Business & Community Education Managers.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Prepares daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Scans and copies documents as needed.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors such as the Department of Veteran Affairs to assist students with registration, gathering payment information, and disseminating credential information.
Prepares daily report of current students for Hawkeye Alert.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree.
Experience working in a community college setting.
Working Conditions
Anticipated schedule is Monday through Friday from 8:00am – 4:30pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and classroom setting using technology in a climate-controlled environment with a combination of natural and fluorescent light. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your working knowledge of computer software including but not limited to Microsoft Office and Google suite. Additionally, share examples of how you have used them at work as well as what type of documents you have created with them.
Describe your experience with multi-tasking, troubleshooting and working with project deadlines in your current/previous positions.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Sunday, April 2, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Do you enjoy sharing your knowledge and expertise in the area of finance and accounting? Are you passionate about making an impact and empowering others? If so, Hawkeye Community College has a great opportunity for you to put your skills to work in a rewarding student-centered institution.
The Business Services department is seeking a full-time Director to join their team. At Hawkeye Community College, the Business Services office is team-orientated by working in partnership with multiple departments across campus. They are passionate about serving Hawkeye’s students, faculty and staff on a daily basis.
As the Director you will be responsible for managing all business office staff and functions, including but not limited to: student billing, payroll, grant accounting, and accounts payable/receivable. Additionally, you will be overseeing the general ledger and financials of the College, as well as related reporting which includes the annual financial audit. Furthermore, you will ensure that all financial policies and statues are followed.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Hires, trains, supervises, and evaluates department staff.
Assists in monitoring budget (in excess of $55 million) and prepares and reviews financial reports.
Keeps financial records in compliance with Generally Accepted Accounting Principles.
Collaborates with other departments on accounting, budgeting, purchasing, financial decision making and business office related questions.
Prepares and reviews accounting activity of the college ensuring records are in balance and reconciled.
Prepares reports for internal and external use including academic program reviews; the Iowa Department of Education, AS15, Integrated Postsecondary Education Data System, and the annual audit financial report for the college.
Manages the activities of the Financial Policy Waiver Committee to review student applications for a waiver of tuition and fees.
Manages the contract staff for the mail room, print services, shipping and receiving.
Oversees the investment of college cash balances.
Manages fiscal year-end accounting and reporting activities, including preparing entries and schedules, reviewing and approving entries and schedules prepared by other staff, working with the auditors throughout the review and preparation of the audit report.
Responsible for drawdown of federal financial aid and federal grant funds.
Manages accounting for college self-funded health insurance program.
Coordinates annual Property, Liability and Casualty insurance renewal.
Serves as Board Treasurer, an officer of the school corporation.
Prepares accounting entries for General Obligation Bonds.
Oversees accounting for auxiliary enterprises such as bookstore, cafeteria, etc.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Accounting, Business Administration, or related field.
Five (5) years directly related work experience required.
Must possess supervisory experience.
Demonstrated knowledge of budget administration and fiscal monitoring.
Demonstrated knowledge of accounting rules and regulations including the Iowa Code and Generally Accepted Accounting Principles.
Demonstrated knowledge of payroll and benefits and associated laws and regulations.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, video conferencing technology and accounting systems.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Certified Public Accountant (CPA).
Masters’ degree in accounting or business-related field.
Experience working in higher education.
Experience in governmental accounting.
Working Conditions
Anticipated schedule is Monday – Friday 8:00 am – 4:30 pm with occasional hours during the evening and on weekends.
Work is performed either in an office setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and public in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please define your knowledge and experience with finance and accounting.
Describe any experience working in a post-secondary educational setting.
Please share your supervisory experience including the number of staff supervised.
Explain your working knowledge of Microsoft Office, Google Suite as well as any additional computer software.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Wednesday, March 22, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 08, 2023
Full time
Job Summary
Do you enjoy sharing your knowledge and expertise in the area of finance and accounting? Are you passionate about making an impact and empowering others? If so, Hawkeye Community College has a great opportunity for you to put your skills to work in a rewarding student-centered institution.
The Business Services department is seeking a full-time Director to join their team. At Hawkeye Community College, the Business Services office is team-orientated by working in partnership with multiple departments across campus. They are passionate about serving Hawkeye’s students, faculty and staff on a daily basis.
As the Director you will be responsible for managing all business office staff and functions, including but not limited to: student billing, payroll, grant accounting, and accounts payable/receivable. Additionally, you will be overseeing the general ledger and financials of the College, as well as related reporting which includes the annual financial audit. Furthermore, you will ensure that all financial policies and statues are followed.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Hires, trains, supervises, and evaluates department staff.
Assists in monitoring budget (in excess of $55 million) and prepares and reviews financial reports.
Keeps financial records in compliance with Generally Accepted Accounting Principles.
Collaborates with other departments on accounting, budgeting, purchasing, financial decision making and business office related questions.
Prepares and reviews accounting activity of the college ensuring records are in balance and reconciled.
Prepares reports for internal and external use including academic program reviews; the Iowa Department of Education, AS15, Integrated Postsecondary Education Data System, and the annual audit financial report for the college.
Manages the activities of the Financial Policy Waiver Committee to review student applications for a waiver of tuition and fees.
Manages the contract staff for the mail room, print services, shipping and receiving.
Oversees the investment of college cash balances.
Manages fiscal year-end accounting and reporting activities, including preparing entries and schedules, reviewing and approving entries and schedules prepared by other staff, working with the auditors throughout the review and preparation of the audit report.
Responsible for drawdown of federal financial aid and federal grant funds.
Manages accounting for college self-funded health insurance program.
Coordinates annual Property, Liability and Casualty insurance renewal.
Serves as Board Treasurer, an officer of the school corporation.
Prepares accounting entries for General Obligation Bonds.
Oversees accounting for auxiliary enterprises such as bookstore, cafeteria, etc.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Accounting, Business Administration, or related field.
Five (5) years directly related work experience required.
Must possess supervisory experience.
Demonstrated knowledge of budget administration and fiscal monitoring.
Demonstrated knowledge of accounting rules and regulations including the Iowa Code and Generally Accepted Accounting Principles.
Demonstrated knowledge of payroll and benefits and associated laws and regulations.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, video conferencing technology and accounting systems.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Certified Public Accountant (CPA).
Masters’ degree in accounting or business-related field.
Experience working in higher education.
Experience in governmental accounting.
Working Conditions
Anticipated schedule is Monday – Friday 8:00 am – 4:30 pm with occasional hours during the evening and on weekends.
Work is performed either in an office setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and public in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please define your knowledge and experience with finance and accounting.
Describe any experience working in a post-secondary educational setting.
Please share your supervisory experience including the number of staff supervised.
Explain your working knowledge of Microsoft Office, Google Suite as well as any additional computer software.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Wednesday, March 22, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Join us on 12/08/22 for our Shipping & Receiving Clerks, Pharmacy Technician: Certified & Trainees, Security Specialists, Contact Center Coordinators, Resolution Specialists and Billing Specialists Onsite Hiring Event!
Same day job offers – Interview and accept your offer, all in the same day! Register to attend: https://bit.ly/3OdKj5V
Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. That’s where you come in. We need friendly, helpful associates in our Customer Service and Call Centers. You'll answer questions, provide up-to-date information, and address concerns—all with the utmost sense of care.
What are you waiting for, click on the link below to get started: https://bit.ly/3OdKj5V Date: 12/08/22 Time: 10 AM – 4 PM CST Address: 1025 West Trinity Mills Road, Carrollton, TX, USA
How You'll Make an Impact: You make a customer feel heard, that their concerns matter, and that you’ll do your best to meet their needs High volume equals high impact. You’re not just helping individuals, you’re supporting better community health Helping people to live better is your number one priority. You’re driven to do good by doing good work
Walmart Offers: Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Parental Leave Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
What you'll do in our Rx Technician roles:
Ensures fulfillment of pharmacy prescriptions using automated equipment to maintain work-flow; enters prescription data into pharmacy software; translates prescription information; transcribes prescription data. Must hold an active/valid PTCB (PTCE) or NHA (EXCPT) national certification, or able to obtain within 1 year
What you'll do in our Shipping & Receiving Clerk role:
Receive, stock, sort and ship inventory; must be able to perform repetitive movements and lift up to 25 lbs.
What you'll do in our Security Specialist role:
Patrol assigned site on foot or in vehicle; observe and report activities and incidents at assigned building along with providing security and safety of associates; control access to site or facility through the admittance process.
What you'll do in our Contact Center role:
Provides customer service; respond to customer emails & calls; resolve inquiries; maintain confidentiality; resolve discrepancies; support community health.
What you'll do in our Resolution Specialist role:
Responds to customer calls and correspondence regarding third party coverage; schedules appointments. Makes outbound calls to complete pre-registration, confirmation of appointments, & rescheduling of appointments.
What you'll do in our Billing Specialist role:
Order entry & audit processing; preparing, reviewing, and transmitting accurate and completed audits. Responsible for routine administrative and clerical duties.
Click here, or copy and paste in a new browser, to learn more and expedite the process: https://bit.ly/3OdKj5V
We look forward to connecting with you on 12/08/2022!
Nov 28, 2022
Full time
Join us on 12/08/22 for our Shipping & Receiving Clerks, Pharmacy Technician: Certified & Trainees, Security Specialists, Contact Center Coordinators, Resolution Specialists and Billing Specialists Onsite Hiring Event!
Same day job offers – Interview and accept your offer, all in the same day! Register to attend: https://bit.ly/3OdKj5V
Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. That’s where you come in. We need friendly, helpful associates in our Customer Service and Call Centers. You'll answer questions, provide up-to-date information, and address concerns—all with the utmost sense of care.
What are you waiting for, click on the link below to get started: https://bit.ly/3OdKj5V Date: 12/08/22 Time: 10 AM – 4 PM CST Address: 1025 West Trinity Mills Road, Carrollton, TX, USA
How You'll Make an Impact: You make a customer feel heard, that their concerns matter, and that you’ll do your best to meet their needs High volume equals high impact. You’re not just helping individuals, you’re supporting better community health Helping people to live better is your number one priority. You’re driven to do good by doing good work
Walmart Offers: Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Parental Leave Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
What you'll do in our Rx Technician roles:
Ensures fulfillment of pharmacy prescriptions using automated equipment to maintain work-flow; enters prescription data into pharmacy software; translates prescription information; transcribes prescription data. Must hold an active/valid PTCB (PTCE) or NHA (EXCPT) national certification, or able to obtain within 1 year
What you'll do in our Shipping & Receiving Clerk role:
Receive, stock, sort and ship inventory; must be able to perform repetitive movements and lift up to 25 lbs.
What you'll do in our Security Specialist role:
Patrol assigned site on foot or in vehicle; observe and report activities and incidents at assigned building along with providing security and safety of associates; control access to site or facility through the admittance process.
What you'll do in our Contact Center role:
Provides customer service; respond to customer emails & calls; resolve inquiries; maintain confidentiality; resolve discrepancies; support community health.
What you'll do in our Resolution Specialist role:
Responds to customer calls and correspondence regarding third party coverage; schedules appointments. Makes outbound calls to complete pre-registration, confirmation of appointments, & rescheduling of appointments.
What you'll do in our Billing Specialist role:
Order entry & audit processing; preparing, reviewing, and transmitting accurate and completed audits. Responsible for routine administrative and clerical duties.
Click here, or copy and paste in a new browser, to learn more and expedite the process: https://bit.ly/3OdKj5V
We look forward to connecting with you on 12/08/2022!
This position is responsible for performing duties associated with conducting intakes and referrals for people living with HIV/AIDS who are seeking care services, including housing services as well as support the functions of the Care and Housing Teams. The Intake and Referral Coordinator will conduct an initial assessment of client needs, record basic demographic information in AFC’s client-level database, contact appropriate direct service agencies, and refer clients for agency intake into the care/housing system.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Client Service
Answer phone calls from people living with HIV/AIDS who are seeking care including housing services
Respond to requests for services from clients’ family members or other service providers as needed
Conduct demographic, psychosocial, and needs assessments for potential clients
Review cases pending assignment and contact geographically appropriate providers regarding client referrals
Meet with all client walk-ins to assess needs and refer to appropriate services
Document and track new and returning clients into the client level databases
Process ongoing technical assistance requests to funded service providers
Respond to request for information about HIV/AIDS and available services from the general public and provide referrals where appropriate
Tracking, Reporting, and Billing
Monitor caseload size to maximize capacity within the system
Track and review length of time from referral to assignment and ensure consistency and timeliness in the referral process
Document referrals electronically and track agency responsiveness to referrals
Assist in conducting client satisfaction surveys
Participate in administrative/programmatic review of subcontracted sites at least annually
Program Administration
Assist with needs assessment projects pertinent to Ryan White programs
Support all necessary data collection to help evaluate Care and Housing Programs
Other
Attend and actively participate in required departmental, committee, and staff meetings (i.e., monthly Care Team meetings, monthly care/housing meetings, Large Case Manager Meetings)
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect the organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
Associate’s degree in Social Services or related field and 2 or more years of Human Services experience OR 3 or more years of HIV-specific service experience
PLUS 1 or more years of experience using basic Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Spanish proficiency required
Preferred Qualifications
Bachelor’s degree in Social Services or related field and 1 or more years of Human Services experience
1 or more years’ experience using a client-level database (for example, Provide)
1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to assess client needs, and follow-up to address barriers and ensure care is continuous and comprehensive
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers.
The ability to quickly engage others in conversation and build relationships to identify client’s/customer’s needs
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands are representative of those found in a general office environment.
WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Aug 29, 2022
Full time
This position is responsible for performing duties associated with conducting intakes and referrals for people living with HIV/AIDS who are seeking care services, including housing services as well as support the functions of the Care and Housing Teams. The Intake and Referral Coordinator will conduct an initial assessment of client needs, record basic demographic information in AFC’s client-level database, contact appropriate direct service agencies, and refer clients for agency intake into the care/housing system.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Client Service
Answer phone calls from people living with HIV/AIDS who are seeking care including housing services
Respond to requests for services from clients’ family members or other service providers as needed
Conduct demographic, psychosocial, and needs assessments for potential clients
Review cases pending assignment and contact geographically appropriate providers regarding client referrals
Meet with all client walk-ins to assess needs and refer to appropriate services
Document and track new and returning clients into the client level databases
Process ongoing technical assistance requests to funded service providers
Respond to request for information about HIV/AIDS and available services from the general public and provide referrals where appropriate
Tracking, Reporting, and Billing
Monitor caseload size to maximize capacity within the system
Track and review length of time from referral to assignment and ensure consistency and timeliness in the referral process
Document referrals electronically and track agency responsiveness to referrals
Assist in conducting client satisfaction surveys
Participate in administrative/programmatic review of subcontracted sites at least annually
Program Administration
Assist with needs assessment projects pertinent to Ryan White programs
Support all necessary data collection to help evaluate Care and Housing Programs
Other
Attend and actively participate in required departmental, committee, and staff meetings (i.e., monthly Care Team meetings, monthly care/housing meetings, Large Case Manager Meetings)
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect the organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
Associate’s degree in Social Services or related field and 2 or more years of Human Services experience OR 3 or more years of HIV-specific service experience
PLUS 1 or more years of experience using basic Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Spanish proficiency required
Preferred Qualifications
Bachelor’s degree in Social Services or related field and 1 or more years of Human Services experience
1 or more years’ experience using a client-level database (for example, Provide)
1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to assess client needs, and follow-up to address barriers and ensure care is continuous and comprehensive
The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
The ability to provide efficient, quality service to both internal and external customers.
The ability to quickly engage others in conversation and build relationships to identify client’s/customer’s needs
Basic knowledge or willingness to learn of HIV infection and related chronic diseases
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands are representative of those found in a general office environment.
WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Job Summary
The Department Information Systems Coordinator II (DISC II) position supports Clark County Public Health with its information management and technology needs. This position supports the department’s niche software, such as the electronic health records system and environmental public health data management system. The DISC II serves as liaison between department staff and information technology staff.
Qualifications
Education and Experience:
Associate’s degree or higher in information technology or equivalent experience
At least one year of experience with proprietary software programs and/or database management
Experience and/or training in project coordination or project management is preferred
Experience with electronic health records systems and/or medical billing systems is preferred
All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered
Knowledge of:
Information technology principles and best practices for data systems and databases
Data management principles and best practices, including queries and data integrity
Commonly available technology hardware (laptops, tablets, printers, scanners, audio/visual, etc.)
Commonly available software, including Microsoft Word, Outlook, Excel, Access, Teams, Crystal Reports, SQL, and Smartsheet
Local area network principles
Principles, laws, and procedures for medical billing
Applicable laws, county codes, ordinances, and policies for health records and information privacy
Basic principles and methods of project management or coordination
General office procedures and practices
Public health and/or health care workflow processes (desired)
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.716 ($34.48 - $43.97) per hour
Jul 01, 2022
Full time
Job Summary
The Department Information Systems Coordinator II (DISC II) position supports Clark County Public Health with its information management and technology needs. This position supports the department’s niche software, such as the electronic health records system and environmental public health data management system. The DISC II serves as liaison between department staff and information technology staff.
Qualifications
Education and Experience:
Associate’s degree or higher in information technology or equivalent experience
At least one year of experience with proprietary software programs and/or database management
Experience and/or training in project coordination or project management is preferred
Experience with electronic health records systems and/or medical billing systems is preferred
All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered
Knowledge of:
Information technology principles and best practices for data systems and databases
Data management principles and best practices, including queries and data integrity
Commonly available technology hardware (laptops, tablets, printers, scanners, audio/visual, etc.)
Commonly available software, including Microsoft Word, Outlook, Excel, Access, Teams, Crystal Reports, SQL, and Smartsheet
Local area network principles
Principles, laws, and procedures for medical billing
Applicable laws, county codes, ordinances, and policies for health records and information privacy
Basic principles and methods of project management or coordination
General office procedures and practices
Public health and/or health care workflow processes (desired)
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.716 ($34.48 - $43.97) per hour
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Full time
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 09, 2022
Full time
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Title: Volunteer Coordinator
Salary Range: $45,000 - $50,000
Reports to: Community Engagement Manager
Job Status: Full time (40 hours/week)
Application Deadline: March 18, 2022
Starting: May 2, 2022
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided nearly $1 million in tuition assistance, supported 275 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the DC Metro region as well as other institutions across the country. For more information, please visit: www.generationhope.org .
We are one of the “best non-profits in the region.” Read below to learn why.
By joining our team, you will be working for an organization named "one of the best nonprofits in the Washington, DC region" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every
member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
In this role, you will work directly with our Community Engagement Manager to manage our volunteer program, ensuring that Generation Hope has access to skilled and engaged volunteers
who will help us accomplish our mission and that our volunteers have an enriching volunteer experience.
Impact
The Volunteer Coordinator will have external impact in the following ways:
Recruiting volunteers, including mentors, to ensure that Generation Hope can meet strategic targets;
Ensuring an enriching, rewarding experience for volunteers through volunteer appreciation events, communications campaigns, and other creative avenues;
Sharing Generation Hope’s mission externally through speaking engagements, community engagement fairs, one-on-one connections, and more.
Primary Responsibilities:
Volunteer Recruitment
Recruit, schedule, and manage volunteers for all of Generation Hope’s volunteer opportunities, which include tutoring, career support, childcare volunteers, event volunteering, and snack crew.
Manage and enhance the volunteer application process, including providing excellent customer service as the first point of contact with Generation Hope, ensuring that volunteers are matched with an appropriate opportunity, and maintaining complete and accurate records.
Support the Community Engagement Manager in recruiting mentors, including holding one-on-one calls with prospective mentors, scheduling and conducting mentor interviews, managing an organized mentor recruitment database, and helping to brainstorm mentor recruitment activities.
Execute strategies for mentor recruitment, including efforts to recruit within specific groups/communities to ensure that Generation Hope is recruiting a diverse cohort of mentors annually.
In collaboration with the Community Engagement Manager, represent Generation Hope at events such as community fairs, volunteer fairs, etc.
Collaborate with the communications team to create collateral for volunteer and mentor recruitment and to share volunteer stories and experiences externally.
Volunteer Management
Manage tutor matching and follow-up, ultimately enhancing Generation Hope’s Tutoring Program through improved tutor recruitment, matching, training, and retention policies and practices.
Coordinate volunteers on-site at events to ensure an organized, rewarding experience for all volunteers.
Ensure that all volunteers are appropriately trained and have completed background checks, as needed, prior to volunteering and manage billing and relationship with the background check provider.
Provide volunteers with all information that they need prior to and during their volunteer experiences to ensure that they are able to effectively execute their duties as assigned.
Work with the Community Engagement Manager to curate engaging group volunteering opportunities for corporate and other partners, as needed.
Work with the College and Career Success Manager to recruit and train career-readiness volunteers to support Scholar career development.
Volunteer Appreciation
Communicate regularly with volunteers by producing regular volunteer e-newsletters, doing personal outreach, sending birthday messages/cards, and other means.
Work with Community Engagement Manager to continually evaluate and improve the volunteer program through surveys and informal feedback, resulting in greater volunteer retention.
Work with the Community Engagement Manager to plan and implement volunteer appreciation initiatives, events, and communication campaigns.
Collaborate with the Director of Development and College and Career Success Manager to identify creative and holistic opportunities for corporate partners to engage with Generation Hope as volunteers, donors, and thought partners.
Other
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Other duties as assigned.
REQUIRED SKILLS AND KNOWLEDGE:
A passion for Generation Hope’s mission
A Bachelor’s Degree OR a combination of post-secondary education and experience equal to five years
At least one year of experience working with volunteers
A love for working with people, including people with different backgrounds and experience
Commitment to and experience providing excellent customer service
Ability to garner support for an organization or cause and inspire people to get involved
Ability to self-direct and prioritize among competing goals and to initiate process improvements
Goal-oriented, with strong initiative and creative problem-solving skills
Flexible and willing to contribute when necessary to projects outside of own department
Access to reliable, insured transportation to get to events around the D.C. metro area
Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children. Must be available for special events and trainings, which may occur on evenings and weekends.
Unquestioned integrity and commitment to Generation Hope’s mission and values
THE FOLLOWING QUALIFICATIONS ARE PREFERRED:
Public speaking experience is a plus
Experience with program evaluation is a plus
Bilingual Spanish/English is a plus
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE.
BENEFITS:
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information about the benefits of working at Generation Hope can be found at generationhope.org/careers .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Feb 18, 2022
Full time
Job Title: Volunteer Coordinator
Salary Range: $45,000 - $50,000
Reports to: Community Engagement Manager
Job Status: Full time (40 hours/week)
Application Deadline: March 18, 2022
Starting: May 2, 2022
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided nearly $1 million in tuition assistance, supported 275 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the DC Metro region as well as other institutions across the country. For more information, please visit: www.generationhope.org .
We are one of the “best non-profits in the region.” Read below to learn why.
By joining our team, you will be working for an organization named "one of the best nonprofits in the Washington, DC region" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every
member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
In this role, you will work directly with our Community Engagement Manager to manage our volunteer program, ensuring that Generation Hope has access to skilled and engaged volunteers
who will help us accomplish our mission and that our volunteers have an enriching volunteer experience.
Impact
The Volunteer Coordinator will have external impact in the following ways:
Recruiting volunteers, including mentors, to ensure that Generation Hope can meet strategic targets;
Ensuring an enriching, rewarding experience for volunteers through volunteer appreciation events, communications campaigns, and other creative avenues;
Sharing Generation Hope’s mission externally through speaking engagements, community engagement fairs, one-on-one connections, and more.
Primary Responsibilities:
Volunteer Recruitment
Recruit, schedule, and manage volunteers for all of Generation Hope’s volunteer opportunities, which include tutoring, career support, childcare volunteers, event volunteering, and snack crew.
Manage and enhance the volunteer application process, including providing excellent customer service as the first point of contact with Generation Hope, ensuring that volunteers are matched with an appropriate opportunity, and maintaining complete and accurate records.
Support the Community Engagement Manager in recruiting mentors, including holding one-on-one calls with prospective mentors, scheduling and conducting mentor interviews, managing an organized mentor recruitment database, and helping to brainstorm mentor recruitment activities.
Execute strategies for mentor recruitment, including efforts to recruit within specific groups/communities to ensure that Generation Hope is recruiting a diverse cohort of mentors annually.
In collaboration with the Community Engagement Manager, represent Generation Hope at events such as community fairs, volunteer fairs, etc.
Collaborate with the communications team to create collateral for volunteer and mentor recruitment and to share volunteer stories and experiences externally.
Volunteer Management
Manage tutor matching and follow-up, ultimately enhancing Generation Hope’s Tutoring Program through improved tutor recruitment, matching, training, and retention policies and practices.
Coordinate volunteers on-site at events to ensure an organized, rewarding experience for all volunteers.
Ensure that all volunteers are appropriately trained and have completed background checks, as needed, prior to volunteering and manage billing and relationship with the background check provider.
Provide volunteers with all information that they need prior to and during their volunteer experiences to ensure that they are able to effectively execute their duties as assigned.
Work with the Community Engagement Manager to curate engaging group volunteering opportunities for corporate and other partners, as needed.
Work with the College and Career Success Manager to recruit and train career-readiness volunteers to support Scholar career development.
Volunteer Appreciation
Communicate regularly with volunteers by producing regular volunteer e-newsletters, doing personal outreach, sending birthday messages/cards, and other means.
Work with Community Engagement Manager to continually evaluate and improve the volunteer program through surveys and informal feedback, resulting in greater volunteer retention.
Work with the Community Engagement Manager to plan and implement volunteer appreciation initiatives, events, and communication campaigns.
Collaborate with the Director of Development and College and Career Success Manager to identify creative and holistic opportunities for corporate partners to engage with Generation Hope as volunteers, donors, and thought partners.
Other
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Other duties as assigned.
REQUIRED SKILLS AND KNOWLEDGE:
A passion for Generation Hope’s mission
A Bachelor’s Degree OR a combination of post-secondary education and experience equal to five years
At least one year of experience working with volunteers
A love for working with people, including people with different backgrounds and experience
Commitment to and experience providing excellent customer service
Ability to garner support for an organization or cause and inspire people to get involved
Ability to self-direct and prioritize among competing goals and to initiate process improvements
Goal-oriented, with strong initiative and creative problem-solving skills
Flexible and willing to contribute when necessary to projects outside of own department
Access to reliable, insured transportation to get to events around the D.C. metro area
Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children. Must be available for special events and trainings, which may occur on evenings and weekends.
Unquestioned integrity and commitment to Generation Hope’s mission and values
THE FOLLOWING QUALIFICATIONS ARE PREFERRED:
Public speaking experience is a plus
Experience with program evaluation is a plus
Bilingual Spanish/English is a plus
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE.
BENEFITS:
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information about the benefits of working at Generation Hope can be found at generationhope.org/careers .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Job Title: Volunteer Coordinator
Salary Range: $45,000 - $50,000
Reports to: Community Engagement Manager
Job Status: Full time (40 hours/week)
Application Deadline: January 28, 2022
Starting: March 14, 2022
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided nearly $1 million in tuition assistance, supported 275 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the DC Metro region as well as other institutions across the country. For more information, please visit: www.generationhope.org .
We are one of the “best non-profits in the region.” Read below to learn why.
By joining our team, you will be working for an organization named "one of the best nonprofits in the Washington, DC region" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
In this role, you will work directly with our Community Engagement Manager to manage our volunteer program, ensuring that Generation Hope has access to skilled and engaged volunteers who will help us accomplish our mission and that our volunteers have an enriching volunteer experience.
Impact
The Volunteer Coordinator will have external impact in the following ways:
Recruiting volunteers, including mentors, to ensure that Generation Hope can meet strategic targets;
Ensuring an enriching, rewarding experience for volunteers through volunteer appreciation events, communications campaigns, and other creative avenues;
Sharing Generation Hope’s mission externally through speaking engagements, community engagement fairs, one-on-one connections, and more.
Primary Responsibilities:
Volunteer Recruitment
Recruit, schedule, and manage volunteers for all of Generation Hope’s volunteer opportunities, which include tutoring, career support, childcare volunteers, event volunteering, and snack crew.
Manage and enhance the volunteer application process, including providing excellent customer service as the first point of contact with Generation Hope, ensuring that volunteers are matched with an appropriate opportunity, and maintaining complete and accurate records.
Support the Community Engagement Manager in recruiting mentors, including holding one-on-one calls with prospective mentors, scheduling and conducting mentor interviews, managing an organized mentor recruitment database, and helping to brainstorm mentor recruitment activities.
Execute strategies for mentor recruitment, including efforts to recruit within specific groups/communities to ensure that Generation Hope is recruiting a diverse cohort of mentors annually.
In collaboration with the Community Engagement Manager, represent Generation Hope at events such as community fairs, volunteer fairs, etc.
Collaborate with the communications team to create collateral for volunteer and mentor recruitment and to share volunteer stories and experiences externally.
Volunteer Management
Manage tutor matching and follow-up, ultimately enhancing Generation Hope’s Tutoring Program through improved tutor recruitment, matching, training, and retention policies and practices.
Coordinate volunteers on-site at events to ensure an organized, rewarding experience for all volunteers.
Ensure that all volunteers are appropriately trained and have completed background checks, as needed, prior to volunteering and manage billing and relationship with the background check provider.
Provide volunteers with all information that they need prior to and during their volunteer experiences to ensure that they are able to effectively execute their duties as assigned.
Work with the Community Engagement Manager to curate engaging group volunteering opportunities for corporate and other partners, as needed.
Work with the College and Career Success Manager to recruit and train career-readiness volunteers to support Scholar career development.
Volunteer Appreciation
Communicate regularly with volunteers by producing regular volunteer e-newsletters, doing personal outreach, sending birthday messages/cards, and other means.
Work with Community Engagement Manager to continually evaluate and improve the volunteer program through surveys and informal feedback, resulting in greater volunteer retention.
Work with the Community Engagement Manager to plan and implement volunteer appreciation initiatives, events, and communication campaigns.
Collaborate with the Director of Development and College and Career Success Manager to identify creative and holistic opportunities for corporate partners to engage with Generation Hope as volunteers, donors, and thought partners.
Other
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Other duties as assigned.
REQUIRED SKILLS AND KNOWLEDGE:
A passion for Generation Hope’s mission
A Bachelor’s Degree OR a combination of post-secondary education and experience equal to five years
At least one year of experience working with volunteers
A love for working with people, including people with different backgrounds and experience
Commitment to and experience providing excellent customer service
Ability to garner support for an organization or cause and inspire people to get involved
Ability to self-direct and prioritize among competing goals and to initiate process improvements
Goal-oriented, with strong initiative and creative problem-solving skills
Flexible and willing to contribute when necessary to projects outside of own department
Access to reliable, insured transportation to get to events around the D.C. metro area
Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children. Must be available for special events and trainings, which may occur on evenings and weekends.
Unquestioned integrity and commitment to Generation Hope’s mission and values
THE FOLLOWING QUALIFICATIONS ARE PREFERRED:
Public speaking experience is a plus
Experience with program evaluation is a plus
Bilingual Spanish/English is a plus
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE.
BENEFITS:
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information about the benefits of working at Generation Hope can be found at generationhope.org/careers .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Dec 22, 2021
Full time
Job Title: Volunteer Coordinator
Salary Range: $45,000 - $50,000
Reports to: Community Engagement Manager
Job Status: Full time (40 hours/week)
Application Deadline: January 28, 2022
Starting: March 14, 2022
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided nearly $1 million in tuition assistance, supported 275 teen parents in college, celebrated more than 100 degrees earned through our program, and built relationships with 20+ two and four-year institutions around the DC Metro region as well as other institutions across the country. For more information, please visit: www.generationhope.org .
We are one of the “best non-profits in the region.” Read below to learn why.
By joining our team, you will be working for an organization named "one of the best nonprofits in the Washington, DC region" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
In this role, you will work directly with our Community Engagement Manager to manage our volunteer program, ensuring that Generation Hope has access to skilled and engaged volunteers who will help us accomplish our mission and that our volunteers have an enriching volunteer experience.
Impact
The Volunteer Coordinator will have external impact in the following ways:
Recruiting volunteers, including mentors, to ensure that Generation Hope can meet strategic targets;
Ensuring an enriching, rewarding experience for volunteers through volunteer appreciation events, communications campaigns, and other creative avenues;
Sharing Generation Hope’s mission externally through speaking engagements, community engagement fairs, one-on-one connections, and more.
Primary Responsibilities:
Volunteer Recruitment
Recruit, schedule, and manage volunteers for all of Generation Hope’s volunteer opportunities, which include tutoring, career support, childcare volunteers, event volunteering, and snack crew.
Manage and enhance the volunteer application process, including providing excellent customer service as the first point of contact with Generation Hope, ensuring that volunteers are matched with an appropriate opportunity, and maintaining complete and accurate records.
Support the Community Engagement Manager in recruiting mentors, including holding one-on-one calls with prospective mentors, scheduling and conducting mentor interviews, managing an organized mentor recruitment database, and helping to brainstorm mentor recruitment activities.
Execute strategies for mentor recruitment, including efforts to recruit within specific groups/communities to ensure that Generation Hope is recruiting a diverse cohort of mentors annually.
In collaboration with the Community Engagement Manager, represent Generation Hope at events such as community fairs, volunteer fairs, etc.
Collaborate with the communications team to create collateral for volunteer and mentor recruitment and to share volunteer stories and experiences externally.
Volunteer Management
Manage tutor matching and follow-up, ultimately enhancing Generation Hope’s Tutoring Program through improved tutor recruitment, matching, training, and retention policies and practices.
Coordinate volunteers on-site at events to ensure an organized, rewarding experience for all volunteers.
Ensure that all volunteers are appropriately trained and have completed background checks, as needed, prior to volunteering and manage billing and relationship with the background check provider.
Provide volunteers with all information that they need prior to and during their volunteer experiences to ensure that they are able to effectively execute their duties as assigned.
Work with the Community Engagement Manager to curate engaging group volunteering opportunities for corporate and other partners, as needed.
Work with the College and Career Success Manager to recruit and train career-readiness volunteers to support Scholar career development.
Volunteer Appreciation
Communicate regularly with volunteers by producing regular volunteer e-newsletters, doing personal outreach, sending birthday messages/cards, and other means.
Work with Community Engagement Manager to continually evaluate and improve the volunteer program through surveys and informal feedback, resulting in greater volunteer retention.
Work with the Community Engagement Manager to plan and implement volunteer appreciation initiatives, events, and communication campaigns.
Collaborate with the Director of Development and College and Career Success Manager to identify creative and holistic opportunities for corporate partners to engage with Generation Hope as volunteers, donors, and thought partners.
Other
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Other duties as assigned.
REQUIRED SKILLS AND KNOWLEDGE:
A passion for Generation Hope’s mission
A Bachelor’s Degree OR a combination of post-secondary education and experience equal to five years
At least one year of experience working with volunteers
A love for working with people, including people with different backgrounds and experience
Commitment to and experience providing excellent customer service
Ability to garner support for an organization or cause and inspire people to get involved
Ability to self-direct and prioritize among competing goals and to initiate process improvements
Goal-oriented, with strong initiative and creative problem-solving skills
Flexible and willing to contribute when necessary to projects outside of own department
Access to reliable, insured transportation to get to events around the D.C. metro area
Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children. Must be available for special events and trainings, which may occur on evenings and weekends.
Unquestioned integrity and commitment to Generation Hope’s mission and values
THE FOLLOWING QUALIFICATIONS ARE PREFERRED:
Public speaking experience is a plus
Experience with program evaluation is a plus
Bilingual Spanish/English is a plus
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE.
BENEFITS:
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information about the benefits of working at Generation Hope can be found at generationhope.org/careers .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
