135 Customer Service jobs

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Technical Support Representative - Spanish .   Accepting digital applications for your protection and the protection of our employees: Apply online, via text  ‘TTEC’ to 97211 (Standard Msg & data rates may apply) , or call  724.425.8202 / 724.425.8203  to connect with us.   To be eligible for this  work from home position , the following requirements must be met: Be able to pick up equipment from TTEC's office Internet speed at no less than 25 mbps as validated by FAST.com Ability to hardwire (ethernet) to the modem or router for this at-home employment Has a quiet home workspace   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   On a typical day, you'll Delivers friendly and helpful customer support to users who subscribe to the services offered by the Field Technology department Gathers user’s information and determines the issue by evaluating and analyzing the symptoms.  Troubleshoots software and mobile data computer problems Assists users on proper use of application software  Researches required information using available resources. Identifies and escalates priority issues when required. Stays current with system information, changes and updates. Identifies and assesses customers’ needs to achieve satisfaction   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: Excellent bilingual communication skills in English and Spanish 1 year of Customer Service Experience High school graduate or equivalent Competency using MS Windows and other computer applications Friendly and outgoing personality essential Strong interpersonal skills  Must be able to work well in a team environment Proficient writing, communication and problem-solving skills Good understanding of technical aspects of PCs, MACs, tablets and mobile devices   Apply Today:  Call 724.425.8202 / 724.425.8203 or apply online today:   Click on the  Apply Now  button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02W5G&lang=en&src=JB-27120

We’re looking to connect with you to help us deliver exceptional customer service experiences as a  Spanish Bilingual Customer Service Representative - Work from home  with TTEC in  McAllen, TX .   Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying  online  or via text  'TTEC' to 97211 (Standard Msg & data rates may apply)  or email  McAllenTA@ttec.com  to connect with us.  Upon getting hired as a Spanish Bilingual Customer Service Representative, we will ask you to pick up your equipment from our McAllen, TX office   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Competitive pay of $14 to $15 per hour Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Fun, talented and witty teammates   On a typical day, you'll   Answer questions on products and services from customers of Fortune 500 brands Assist customers with how-to’s Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:   At least 6 months to of customer interaction experience - call center experience preferred Verified reliable, high-speed internet connection >15mbps (you can quickly check at Fast.com) Ethernet direct to router A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) near your router Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it’s so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02U99&lang=en&src=JB-27120

$750 Bonus Payout: After the first 30 days of employment, $250 of the bonus will be added to the eligible employees’ paycheck; after the first 60 days of employment, $250 will be added to the eligible employees’ paycheck; After the first 90 days of employment, $250 of the bonus will be added to the eligible employees’ paycheck. Only eligible if the they are currently employed at time of payout.   (***Bonus does not apply to re-hires hired back within a year of leaving K.I.G.R.; also does not apply to current employees requesting a transfer.***)    Host / Hostess Job Summary   A Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.   Responsibilities: Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Tend to special Guest needs and requests Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Help dining room staff by setting and clearing tables; replenishing water; serving beverages Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed All other duties as assigned Requirements: Must be able to read menus Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc. Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests Must be able to walk and stand during entire shift Must be able to reach, bend, stoop and wipe Must be able to articulate clear greetings and farewells to Guests Must be able to understand requests for assistance Must be able to carry trays or supplies (10-30 lbs.) A desire to help out where needed and work as part of a team Passion for providing extraordinary service The ability to thrive in a fast-paced environment An appetite for learning (and great food) Flexibility to work a variety of shifts 6 months experience in a full-service restaurant preferred Must be upbeat, outgoing and positive Must be able to assist Guests and possess great Guest relations skills Ability to work positively in a fast-paced environment Ability to stand/walk and stay focused and alert for extended periods of time Ability to work effectively within a team Ability to effectively communicate on the telephone.   Host/Hostess top skills & proficiencies: Customer Service People Skills Professionalism High Energy Multitask Thoroughness Planning Basic Math Teamwork Attention to Detail Verbal Communication Organized Flexible Management Skills   Essential Physical Requirements   100% -- Stands during entire shift. 90% -- Verbally communicates with guests and phone. 75% -- Reaches, bends and stoops frequently. 20% -- Carries 35 lbs./high chairs/heavy trays about ten times per shift or over medium distances (20-30 feet). The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.    Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.      We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to  Jobs@KiawahResort.com .  

Come explore what Kiawah Island Golf Resort has to offer you!  Kiawah Island Golf Resort (KIGR) is located only forty minutes from historical Charleston, South Carolina.  KIGR offers over ten miles of pristine beach, a world-renowned collection of five championship golf courses, including The Ocean Course, host of the 2021 PGA Championship.  You can  experience an internationally top-ranking tennis center, award-winning recreational activities, a diverse variety of dining and culinary options, luxurious accommodations, including the Forbes Five-Star and AAA Five-Diamond Hotel & Spa, The Sanctuary, and one of the largest villa and home rental programs in the country, referred to as the ‘Villa Resort’.   We pride ourselves on offering our team members continual education, training, and an opportunity for advancement and professional growth.  Each of our talented and skilled employees strive for our goal to be recognized as the best resort in the world. We are committed to providing our guests with caring, gracious service in the traditions of genuine southern hospitality.  Come join the Kiawah Island Golf Resort team! Employment Status: Full-Time Pay Rate: $14.00 / hour Overtime Exemption: Non-exempt   Bonus Payout:  After the first 30 days of employment, $100 of the bonus will be added to the eligible employees’ paycheck; after the first 90 days of employment, the remaining $200 will be added to the eligible employees’ paycheck.   (*Does not apply to re-hires hired back within a year of leaving KIGR; also does not apply to current employees requesting a transfer.) Job Summary: The House Person will be responsible for the daily ownership and operational execution of the Housekeeping Department. This will include the processing of tasks. Teamwork amongst all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.    Responsibilities & Skills: Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants and stock closets on assigned floors.  Maintain cleanliness and organization of floor closets and vending areas. Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner in respect to our standards. Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.  Able to utilize the radio system as well as the HotSOS application to accept requests inputted by all departments at the hotel.  Familiarity with the duties responsible for attending to the chutes as well as the carpets. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.  Assist with collecting newspaper and other items for recycling.   Ability to follow directions, perform tasks with attention to detail, speed, accuracy and follow-through. Ability to work without direct supervision. Replenish supplies and equipment as needed during the shift.  Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately to your supervisor. Restock work areas for the next shift as assigned . Upholds the core values and policies & procedures of the resort. All other duties as assigned. Qualifications: Minimum Education – High School graduate or equivalent is preferred. Minimum Experience – Previous experience of one year a plus. Computer efficient in both Excel and Word is preferred. Must work both independently and in a team environment. Successfully complete the training and certification process for this position. Good to excellent communication skills in English both verbal and written. Must be able to pass a background check. Essential Physical Requirements: Must be able to lift and carry up to 50 pounds across short-medium distance. Reading and counting is essential.  Must be able to work on site due to daily needs of the job requirements.  SRMS The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.    Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.      We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to  Jobs@KiawahResort.com .  

Come explore what Kiawah Island Golf Resort has to offer you!  Kiawah Island Golf Resort (KIGR) is located only forty minutes from historical Charleston, South Carolina.  KIGR offers over ten miles of pristine beach, a world-renowned collection of five championship golf courses, including The Ocean Course, host of the 2021 PGA Championship.  You can  experience an internationally top-ranking tennis center, award-winning recreational activities, a diverse variety of dining and culinary options, luxurious accommodations, including the Forbes Five-Star and AAA Five-Diamond Hotel & Spa, The Sanctuary, and one of the largest villa and home rental programs in the country, referred to as the ‘Villa Resort’.   We pride ourselves on offering our team members continual education, training, and an opportunity for advancement and professional growth.  Each of our talented and skilled employees strive for our goal to be recognized as the best resort in the world. We are committed to providing our guests with caring, gracious service in the traditions of genuine southern hospitality.  Come join the Kiawah Island Golf Resort team! Employment Status: Full-Time Pay Rate: $13.00 / hour Overtime Exemption: Non-exempt   Bonus Payout:  After the first 30 days of employment, $100 of the bonus will be added to the eligible employees’ paycheck; after the first 90 days of employment, the remaining $200 will be added to the eligible employees’ paycheck.   (*Does not apply to re-hires hired back within a year of leaving KIGR; also does not apply to current employees requesting a transfer.) Job Summary: The Public Area Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. The Public Area Attendant is responsible for maintaining the highest quality standards in all public areas, assisting and supporting all Housekeeping Associates in assigned areas, assisting with any special cleaning projects. Common Public Areas include, but are not limited to inside and outside areas, including: foyers, restrooms, offices, conference space porches, public walkways, lobbies, fitness center, pool area and salon. Teamwork amongst all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.   Responsibilities & Skills: Maintain established cleaning procedures. Smile and take ownership while providing our guests with quality service.  Must be able to work independently & as part of a team.  Clean multiple common areas in a timely and efficient manner. Practice safety standards at all times.  Follow department standards as well as assist in implementing new procedures for continuous improvement.  Ensure that restrooms are maintained and refreshed with supplies on a continuous basis.  Remain alert, courteous and helpful to the guests and co-workers at all times.  Ensure all storage areas are clean and well maintained.  Maintain all cleaning equipment and supplies.  Organize, store, and distribute supplies.  Document maintenance request on a daily basis.  Set up and organize workstation with designated supplies and equipment, including replenishing supplies and equipment as needed during the shift. Must be able to motivate by example either on the production floor or, in a classroom environment. Ability to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment. Upholds the core values and policies & procedures of the resort. All other duties as assigned. Qualifications: Minimum Education – High School graduate or equivalent is preferred. Minimum Experience – Previous experience of one year a plus. Basic knowledge of Housekeeping, preferred. Successfully complete the training and certification process for this position. Must work both independently and in a team environment. Good to excellent communication skills in English both verbal and written. Must be able to pass a background check. Essential Physical Requirements: Must be able to lift and carry up to 50 pounds across short-medium distance. Must be able to work on site due to daily needs of the job requirements.    SRMS The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.    Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.      We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to  Jobs@KiawahResort.com .  

Join our TTEC work from home team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States. We're hiring and are looking to team up with you to help us deliver exceptional customer service experiences as a  Work from Home Bilingual Licensed Healthcare Insurance Agent – Spanish Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. As TTEC team members, we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to elevate amazing customer service experiences.     About TTEC: We help global brands provide great experience to their customers, build customer loyalty, and grow their businesses. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human that deliver lasting value for everyone. Your role brings that principle to life. TTEC at home   Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.    On a typical day, you'll: Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being Assist Medicare-eligible individuals in selecting the products and services that best meets their needs Answer questions related to coverage and annual changes on healthcare plans, pharmacy networks and drug formularies Aid customers with the enrollment process Qualify customers to join community meetings and schedule in-home appointments    As a TTEC Work from Home Licensed Healthcare Insurance Agent, you'll enjoy: Career advancement opportunities Employee rewards and discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging work group All license fees are paid for by TTEC as your employer Why you? What you bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly, with you.  And that ability to connect yourself is what you bring to the table; along with the following… Active health insurance license is required Bilingual in English and Spanish required You've done the sales thing… at least six months. Excellent communication skills Ability to be empathetic, positive and upbeat in written and verbal communications An ability to adapt and excel in a dynamic work environment High school graduate or equivalent Handy with MS Windows and other computer applications The passion and drive to make a difference A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The equipment you'll need: Your work equipment, including the computer, mouse, and headset, will be provided by TTEC Ability to hardwire (ethernet) direct to your internet modem or home router Apply today: Sounds like you? Then come connect with us...It takes just a few simple steps to get started: Click the Apply Now button below Complete our short online application Check your email for follow up and next steps TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #WorkFromHome #WorkFromHomeJobs #AtHomeJobs #LicensedHealthInsuranceAgent #HealthInsuranceJobs #HealthcareInsurance #HealthInsurance #InsuranceJobs #InsuranceSales #InsuranceSalesJobs #Sales https://ttec.taleo.net/careersection/10020/jobdetail.ftl?job=02WS4&src=

SUMMARY Under the immediate supervision of the Senior Vice President, the Program Associate, Membership & Administration is primarily responsible for membership recruitment, retention, and database management. The Program Associate will also provide general membership and administration staffing support. This is an exempt position. Salary range for this position is $45,000 - $50,000 depending on experience. The position is located in the Partnership’s Washington, DC office. DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS • Handling all questions, information requests, and complaints regarding membership. • Processing membership applications, renewals, and resignations. • Maintaining and updating membership records. • Assisting with member communication activities. • Collecting data, tracking membership statistics, and preparing reports. • Developing and implementing strategies to recruit new members. • Coordinating with the accounting department to track membership revenue. • Assisting in preparing membership marketing calendar and materials. • Organizing events and activities for existing and prospective members. • Assist in setting annual benchmark goals for the budget and for the membership strategy. • Quarterly membership review and reporting. • Development, maintenance, and improvement of the membership database including input of records, list pulls and creating reports, and staff training, etc. • Coordinate membership initiatives with all departments. • Establishes the strategy and timeline for all membership mailings and email communications • Responsible for creating and implementing an internal direct mail and online package appeal for membership acquisition and upgrades, and annual fund appeals. • Draft all membership materials for approval, including thank you letters, renewals, web content, emails, appeals and special marketing materials as needed. Other Duties/Responsibilities • Assist with annual events registration and logistics • Assist in development and promotion of membership training, certification, and awards/scholarships programs • Budgeting and cost reconciliation. • Act as liaison with vendors as needed (phone, copier, fax, postage, IT). • Proofread/editing • Assist with coordination of efforts for office improvement. • Other duties as assigned by the Senior Vice President and Chief Executive Officer. SUPERVISORY RESPONSIBILITIES May at times supervise temporary employees and interns. QUALIFICATIONS To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required: • Demonstrated experience in member management; use of a variety of AMS/CMS (membership database). • Ability to think strategically, anticipating future developments and planning accordingly; proactively identify issues and generate recommendations. • Superior organizational skills and attention to detail; ability to handle multiple tasks simultaneously and balance competing priorities; experience in planning multi-step projects and reaching milestones on time without sacrificing accuracy and quality. • Demonstrated writing and editing skills; effective verbal communication skills. • Takes initiative, demonstrates creativity, personable and has a high level of professionalism • Comfort working independently, as well as part of a team; proactively collaborate with other staff members and other stakeholders on relevant projects. • Knowledge of the principles of events management. • Knowledge of nonprofit and/or association operations and management. • Excellent interpersonal skills and high ethical standards. • Commitment to equity, inclusion, and diversity • Sensitivity to diverse cultures, races, and low-income family situations. Minimum two (2) years of experience in a membership coordination and/or event planning role for nonprofits or associations. Minimum four-year Bachelor of Arts or Sciences degree.

SUMMARY Under the immediate supervision of the Vice President, Organizational Capacity Building, the Senior Associate will be responsible for project activities across a range of the Partnership’s grants and membership support activities, including the Learning Communities Resource Center (LCRC), Organizational Standards Center on Excellence (OSCOE), and fee- for-service trainings. The salary range for this position is $65,000-$75,000 depending on experience. The position is located in the Partnership’s Washington, DC office. DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS • Provide in-person and web-based T/TA to State Associations and Community Action Agencies (CAAs) across a range of management and operations issues (e.g. conducting community needs assessments, strategic planning, designing customer satisfaction systems, succession planning, performance measurement, leadership development, cultural competency). • Support the work of the Organizational Standards Center on Excellence through assisting with convening regional T/TA planning meetings, designing T/TA tools and resources to help CAAs meet Organizational Standards for management and operations, and assisting with project communications. • Support the work of the Learning Communities Resource Center by providing research, T/TA, and facilitation for Learning Community Groups of CAAs focused on areas such as “two generation” strategies to address child and family poverty, “bundled services” strategies that integrate anti-poverty programs and services, trauma-informed approaches for CAAs, family financial empowerment, and decreasing family homelessness. • Support the design, marketing, and delivery of fee-for-service T/TA events based on the ongoing assessment of CAA program, management, and operational needs. • Support management activities, including participating in budget development, grant reporting, and grant writing. • Respond to CAA, Association, and State CSBG Lead Agency T/TA requests. • Promote and communicate Partnership T/TA activities, as well as T/TA opportunities, for CAAs via email, social media, E-News, and other channels. • Participate in planning and training activities for the Partnership’s Annual Convention and Management and Leadership Training Conference. • Support and collaborate with Partnership colleagues on potential program development and policy advocacy for CAAs. • Communicate and participate in meetings with Office of Community Services (OCS) leadership and other national partners on national T/TA priorities and activities. • Other duties as assigned. SUPERVISORY RESPONSIBILITIES May at times supervise staff and managers of others. QUALIFICATIONS • At least 6-8 years of experience in managing human service programs; developing and providing T/TA, nonprofit management and governance; project and grants management/reporting; and coalition work. Experience working directly with Community Action Agencies preferred but not required. • Minimum four-year Bachelor of Arts of Sciences degree in business, public administration, social work, or a related field of study. Master’s degree preferred. • Knowledge and experience with the principles of risk management, quality improvement, and program management; nonprofit management, and governance issues. Other Desired Qualifications • Demonstrated experience/expertise in: o Federal and state regulations governing grants administration and fund accounting o Results-oriented management and accountability (ROMA) or comparable system o Project planning, budgeting, and management/administration. o Coalition or Learning Cluster management/staffing o Ability to interpret, explain and apply applicable laws, rules, and regulations. • Ability to build and grow mutually beneficial business relationships across industries and geographies. • Excellent oral, written, and group communication skills. • Excellent interpersonal skills and high ethical standards. • Sensitivity to diverse cultures, races, and low-income family situations. • Ability to think creatively and be a key contributor to Partnership goals. • CCAP (Certified Community Action Professional). • ROMA certification

The Verification of Employment Specialist (VOE) is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and services as well as communicating effectively with team members within the Verification of Employment Department. SHIFT AND SCHEDULE:  Monday-Friday; 9:00am-5:30pm or 9:30am-6:00pm ESSENTIAL FUNCTIONS: The following is a list of essential functions, which is subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function based on business needs or at its sole discretion. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyzes and responds to incoming calls and e-requests timely and accurately Processes verifications of income and employment for customers Minimum Daily Production requirements are as follows: _16_ VOE/VOIs per day; _10_ Answered Phone Calls per day. Follows all workflows and documents orders, systems and notes for each transaction. Provides timely and accurate information to incoming customer calls/electronic requests. Answers incoming phone calls within 3 rings. Assists other team members as needed. Participates in skills training, as requested. Adheres to, and maintains compliance with, all Federal, State and local laws and Universal policies and procedures. Ensures safety and confidentiality of Employees, property and data. Performs other related duties as required and assigned. Requirements QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The individual must have a High School diploma or equivalent. The individual will have at least one to three years of relevant entry level business or customer service experience. Excellent interpersonal skills to develop and maintain effective working relationships with all levels of management, customers and co-workers. SKILLS AND COMPETENTCIES: Excellent communication skills, oral and written Excellent customer service / interpersonal skills Ability to multi-task and prioritize accordingly The ability to maintain confidential information Ability to analyze and solve problems Ability to work in a Team environment Ability to remain flexible, adapt to changing environment, shift priorities as needed Proven self-starter, with proactive approach and positive outlook WORKING CONDITIONS: Traditional office environment with low-to-moderate office noise (computers, phones, and business conversations) PHYSICAL DEMANDS: Universal Credit Services promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact your supervisor with questions regarding the physical demands of this position.   Lifting/carrying up to 10 lbs. Manual dexterity for computer work Speaking, hearing and vision are required to perform essential functions About UniversalCIS UniversalCIS has been a top-ranked national credit reporting agency for 75 years. Renowned for providing “best in class” cutting-edge technology incorporated into our solutions for lending, reporting, and other related services. UniversalCIS supports the entire loan life cycle, saving our clients an average of 15% as opposed to the competition. UniversalCIS leads the industry for speed of response, accuracy, and compliance, always putting the customer first. No voicemail. We’re here when you need us. UniversalCIS takes pride in fast responses on supplements, updates and rapid rescores. Our CreditXpert Suite of Products is expansive, and we are integrated with all major LOS systems. This is just the tip of the iceberg when it comes to listing our comprehensive packages of services to suit all your needs.

The Customer Service Representative (CR) is responsible for providing effective customer service for all customers by using excellent, in-depth knowledge of company products and services as well as communicating effectively with team members within the customer service department.    ESSENTIAL FUNCTIONS: The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate based on business needs at its discretion.                                                ESSENTIAL DUTIES AND RESPONSIBILITIES Analyzes incoming electronic and telephonic information and requests Provides timely and accurate information to incoming customer calls/electronic requests. Processes supplements, rapids and simulators on a timely basis. Minimum Daily Production requirements are as follows: Supplement Team: 25 Supplements and 5 Incoming Phone Calls Per Regular Shift, depending on nature of customer request. Phone Team: 50 Phone Calls and 5 Supplements Per Regular Shift, depending on nature of customer request. Follows all workflows and documents all actions in proprietary system Answers incoming phone calls within 3 rings. Assists other team members as needed. Participates in skills training, as requested. Adheres to, and maintains compliance with, all Federal and State regulations and Universal policies and procedures. Performs other related duties as required and assigned.   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION AND/OR EXPERIENCE: The individual must have a High School diploma or equivalent. The individual will have at least one to three years of relevant entry level business or customer service experience. Excellent interpersonal skills to develop and maintain effective working relationships with all levels of management, customers and co-workers.   SKILLS AND COMPETENTCIES: Excellent communication skills Excellent customer service / interpersonal skills Ability to multi-task and prioritize accordingly Ability to maintain confidential information Ability to analyze and solve problems Ability to work in a team environment Proficient computer skills  Ability to remain flexible, adapt to a changing environment, shift priorities as needed Proven initiative to be a self-starter Possess proactive approach / positive outlook   WORKING CONDITIONS Traditional office environment with low-to-moderate office noise (computers, phones and business conversations) PHYSICAL DEMANDS Universal Credit Services promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact your supervisor or Human Resources with questions regarding the physical demands of this position. ·        Lifting/carrying up to 10 lbs. ·        Manual dexterity for computer and phone work Speaking, hearing and vision are required to perform essential functions About UniversalCIS UniversalCIS has been a top-ranked national credit reporting agency for 75 years. Renowned for providing “best in class” cutting-edge technology incorporated into our solutions for lending, reporting, and other related services. UniversalCIS supports the entire loan life cycle, saving our clients an average of 15% as opposed to the competition. UniversalCIS leads the industry for speed of response, accuracy, and compliance, always putting the customer first. No voicemail. We’re here when you need us. UniversalCIS takes pride in fast responses on supplements, updates and rapid rescores. Our CreditXpert Suite of Products is expansive, and we are integrated with all major LOS systems. This is just the tip of the iceberg when it comes to listing our comprehensive packages of services to suit all your needs.

Salary: $52,250 /year GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service, Sales or Claims departments. Durante este programa de desarrollo lograrás: Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros. Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro. Aprender y recibir mentoría de los gerentes exitosos de GEICO. Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia. Entrenar colaboradores y demostrar tus habilidades de liderazgo. Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa. Demostrar tu capacidad de alcanzar resultados sobresalientes. Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí. Benefits: As a management trainee, you’ll enjoy our   Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures Qualifications & Skills: Bachelor’s degree required At least 3.0 cumulative undergraduate GPA Demonstrated leadership experience, within the community and/or at work Well-developed analytical, problem-solving and decision-making skills Strong attention to detail, and organizational, time management and decision-making skills Required for Remote Work:  A quiet workplace   so you can focus on delivering excellent service to our customers Must live in a location that can leverage an existing high-speed internet service   Minimum upload speed 5 MB/s, preferred upload speed 25 MB/ Minimum download speed 25 MB/s, preferred download speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed   The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.   GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.   *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.          **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

Salary: $51,720 /year Salary with Master's Degree: $52,720 /year GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service department Durante este programa de desarrollo lograrás: Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros. Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro. Aprender y recibir mentoría de los gerentes exitosos de GEICO. Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia. Entrenar colaboradores y demostrar tus habilidades de liderazgo. Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa. Demostrar tu capacidad de alcanzar resultados sobresalientes. Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí. Benefits: As a management trainee, you’ll enjoy our   Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures Qualifications & Skills: Bachelor’s degree required At least 3.0 cumulative undergraduate GPA Demonstrated leadership experience, within the community and/or at work Well-developed analytical, problem-solving and decision-making skills Strong attention to detail, and organizational, time management and decision-making skills Required for Remote Work: A quiet workplace   so you can focus on delivering excellent service to our customers Must live in a location that can leverage an existing high-speed internet service Minimum upload speed 5 MB/s, preferred upload speed 25 MB/ Minimum download speed 25 MB/s, preferred download speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area.   Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.

Salary: $51,720 /year Salary with Master's Degree: $52,720 /year GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Sales department. Durante este programa de desarrollo lograrás: Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros. Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro. Aprender y recibir mentoría de los gerentes exitosos de GEICO. Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia. Entrenar colaboradores y demostrar tus habilidades de liderazgo. Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa. Demostrar tu capacidad de alcanzar resultados sobresalientes. Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí. Benefits: As a management trainee, you’ll enjoy our   Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures Qualifications & Skills: Bachelor’s degree required At least 3.0 cumulative undergraduate GPA Demonstrated leadership experience, within the community and/or at work Well-developed analytical, problem-solving and decision-making skills Strong attention to detail, and organizational, time management and decision-making skills Required for Remote Work: A quiet workplace   so you can focus on delivering excellent service to our customers Must live in a location that can leverage an existing high-speed internet service Minimum upload speed 5 MB/s, preferred upload speed 25 MB/ Minimum download speed 25 MB/s, preferred download speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area.   Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Tucson, AZ office.

Salary: $51,720 /year Salary with Master's Degree: $52,720 /year Bilingual (English/Spanish) Management Development / Management Trainee - Lakeland, FL GEICO is looking for bright and driven future leaders to join our accelerated Management Development Program. The goal of this fast-track management training program is to develop business leaders to help us continue on our path of steady growth, profitability and success. As a management trainee, you will learn what makes GEICO one of the fastest growing auto insurer in the U.S. and the choice of more than 19 million customers. Our program is designed to provide you with the support, guidance and challenge to prepare you to one day manage a team of bilingual agents within our Customer Service, Sales or Claims departments. Durante este programa de desarrollo lograrás: Asistir a entrenamientos pagados y destacados de la industria y obtener tu licencia profesional de seguros. Adquirir experiencia directa y práctica en servicio al cliente, la cual te ayudará a fomentar tu credibilidad profesional haciendo el trabajo que liderarás en el futuro. Aprender y recibir mentoría de los gerentes exitosos de GEICO. Desarrollar tu habilidad para motivar, inspirar y construir un equipo por medio de nuestro currículo integral de preparación de supervisores, seminarios de desarrollo profesional y foros de gerencia. Entrenar colaboradores y demostrar tus habilidades de liderazgo. Trabajar en iniciativas actuales de la compañía e influir en ellas de manera significativa. Demostrar tu capacidad de alcanzar resultados sobresalientes. Este programa es tu primer paso para construir una carrera gratificante en GEICO. Si eres intelectualmente curioso y estás determinado a ser el mejor, no habrán límites para que avances profesionalmente aquí. Benefits: As a management trainee, you’ll enjoy our   Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures Qualifications & Skills: Bachelor’s degree required At least 3.0 cumulative undergraduate GPA Demonstrated leadership experience, within the community and/or at work Well-developed analytical, problem-solving and decision-making skills Strong attention to detail, and organizational, time management and decision-making skills Required for Remote Work:  A quiet workplace   so you can focus on delivering excellent service to our customers Must live in a location that can leverage an existing high-speed internet service   Minimum upload speed 5 MB/s, preferred upload speed 25 MB/ Minimum download speed 25 MB/s, preferred download speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed   The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.   GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.   *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.          **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. Note: The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area.    Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in the Lakeland, FL office.

Bilingual (English/Spanish) Customer Service Representative – Lakeland, FL Salary: $16.29 per hour, $32,805 annual  Salary with a 220/2044 Florida Insurance License or equivalent: $17.28 per hour, $34,805 annual  Salary with a Bachelor’s Degree: $18.27 per hour, $36,805 annual + 10% Bilingual Skill Differential  At GEICO, our associates are the heart of the company. We’re looking for Bilingual Customer Service Representatives for our Lakeland, FL office who are motivated, solution-oriented and have a passion for serving customers within our growing Hispanic market. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S. As a Bilingual Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders. Avanza profesionalmente con una compañía que valora la diversidad y la inclusión. Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia. Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional. Benefits: As a full-time Bilingual Customer Service Representative, you’ll enjoy our  Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:  Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures *Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.  Qualifications & Skills:   Excellent verbal and written communication skills in English and Spanish Outstanding customer service skills and/or experience Solid computer, grammar and multi-tasking skills Ability to work comfortably in a fast-paced, high-volume call center environment Minimum of high school diploma or equivalent, college degree or currently pursuing preferred The safety of our associates, both current and future, is GEICO’s highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area.  Once GEICO determines it is safe for associates to return to the office, candidates will be required to work in our Lakeland, FL office. Required for Remote Work: A quiet workplace so you can focus on delivering excellent service to our customers Must live in a location that can leverage an existing high-speed internet service Minimum upload speed 5 MB/s, preferred upload speed 25 MB/ Minimum download speed 25 MB/s, preferred download speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training Candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed GEICO will continue to monitor the COVID-19 situation closely, and will adjust policies as needed to ensure the continued safety of our associates.  *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Bilingual (English/Spanish)  Customer Service Representative – Richardson, TX Salary: $18.86 per hour / $38,002.90 annually + 10% Bilingual Skill Differential Salary with a Bachelor's Degree: $20.35 per hour / $41,005.25 annually + 10% Bilingual Skill Differential At GEICO, our associates are the heart of the company. We’re looking for  Bilingual Customer Service Representatives  for our  Richardson, TX  office who are motivated, solution-oriented and have a passion for serving customers within our growing Hispanic market. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.   As a Bilingual Customer Service Representative, you’ll learn insurance inside and out through our paid training and the continuous support of your team and supervisor. You’ll show our customers the value and security that comes with being insured by GEICO. Our Customer Service Representatives use compassion and attention to detail to exceed the expectations of our policyholders.   Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.   Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.   Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.   Benefits : As a full-time Bilingual Customer Service Representative, you’ll enjoy our  Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures Qualifications & Skills: Excellent verbal and written communication skills in English and Spanish Outstanding customer service skills and/or experience Solid computer, grammar and multi-tasking skills Ability to work comfortably in a fast-paced, high-volume call center environment The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.   GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. *Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.  

Bilingual Customer Service Supervisor (Spanish/English) – Lakeland, FL Salary: $55,500 annually At GEICO, our associates are the heart of the company. We’re looking for   Bilingual Customer   Service Supervisors   for our   Lakeland, FL   office who are motivated, solution-oriented, and have a passion for excellent customer service. We’re seeking outstanding leaders who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S. As a Bilingual Customer Service Supervisor, you’ll mentor, coach, and develop a team of 8-10 Customer Service Representatives who are responsible for assisting our Spanish-speaking customers. You’ll play a vital role in the company’s success by helping your team provide expert insurance advice to our customers, handling escalated calls in order to work towards resolution, and completing regular audits to ensure your team is providing excellent service and meeting performance goals. Our supervisors use enthusiasm and attention to detail to provide support for their team and exceed the expectations of our customers.  Avanza profesionalmente con una compañía que valora la diversidad y la inclusión Esta oportunidad es ideal para los candidatos que valoran el aprendizaje continuo. Como Supervisor Bilingüe de Servicio al Cliente tendrás el desafío constante de aprender y expandir tu conocimiento de la industria de seguros y nuestra compañía para entrenar a tu equipo. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia. Benefits As a full-time Bilingual Customer Service Supervisor, you’ll enjoy our  Total Rewards Program * to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures  *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.   Qualifications & Skills Prior supervisory experience required, preferably in a high-volume call center Experience successfully managing remote associates preferred Bachelor’s degree required At least a 3.0 cumulative undergraduate GPA Outstanding customer service skills and/or experience Excellent verbal and written communication skills in English and Spanish Solid computer, grammar and multi-tasking skills Please note that this is an   in-office position. To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position will be required to work at the GEICO building during their orientation period, which is a minimum of 7-9 months. The safety of our associates, both current and future, is GEICO’s highest priority, and we have implemented rigorous safety measures and policies to ensure our associates are protected. These safety protocols include: T emperature screening when entering the building  Social distancing measures  Required mask wearing in common areas CDC approved disinfectant usage and increased cleaning measures  GEICO will continue to monitor the COVID-19 situation closely, and will adjust policies as needed to ensure the continued safety of our associates.  The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.     GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. 

Bilingual (English/Spanish)  Customer Service Representative – Tucson, AZ Salary: $18.70 per hour / $37,380.50 annually (Salary reflects Bilingual Skill Differential)   When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems instead of lingering on them, you’re a perfect fit to grow your career with GEICO. We’re looking for  Bilingual (English/Spanish)  Customer Service Representatives  for our Tucson, AZ  office.   This role is for people-people eager to offer the high-quality customer service they themselves would want to receive. You’ll be on the front phone lines: answering billing questions, making policy changes, and giving recommendations to fully protect policyholders. Join us and demonstrate the value of being insured by GEICO while sharpening your relationship-building skills. If you want to grow together, let’s talk.     As a full-time Bilingual Customer Service Representative, you'll enjoy our Total Rewards Program* which includes:  Flexible scheduling options   Premier Medical, Dental and Vision Insurance with no waiting period**   Paid Vacation, Sick and Parental Leave   401(k) Plan with Profit Sharing Tuition Reimbursement Paid Training and Licensures     Qualifications & Skills:  Excellent verbal and written communication skills in English and Spanish Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction Solid computer and multi-tasking skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Ability to work comfortably and grow in a fast-paced, high-volume call center environment Eagerness to explore new skills and different career paths Minimum of high school diploma or equivalent; college degree or currently pursuing preferred   The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely  on the basis of  their qualifications for the job to be filled.       GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate  is able to  be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of  intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.     *Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.    **Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.   Note: To assure safe and healthful working conditions for everyone, GEICO has implemented rigorous safety measures and policies. Please see below for further safety protocol guidance.   To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position are generally required to work at the GEICO building during their orientation period. The safety of our associates, both current and future, is GEICO’s highest priority, and we have implemented rigorous safety measures and policies to ensure our associates are protected. These safety protocols include:   Temperature screening when entering the building   Daily health survey   Social distancing measures Required mask wearing in common areas CDC approved disinfectant usage and increased cleaning measures   GEICO will continue to monitor the COVID-19 situation  closely, and  will adjust policies as needed to ensure the continued safety of our associates.  

Do you have strong Administrative Support Skills? Do you have computer skills and a desire to work with please customers?   If this sounds like you, come join our team as Park Specialist for South Beach State Park and support one of Oregon’s greatest resources – State Parks!   Our Mission OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.   Our Operating Principles Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.     What you will do: As a Park Specialist, you will coordinate the completion of administrative tasks in the park office and provide accounting, payroll and administrative/clerical support for the Park Manager and staff.       Minimum Qualifications: (a) Two (2) years of experience as an administrative or program support specialist. Administrative support entails those duties beyond clerical or secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; evaluation and explanation of administrative processes, operations, or projects. OR (b) An equivalent combination of training and experience. One year of post-secondary education may be substituted for up to one year of the required experience.     What we are looking for (Desired Attributes): Experience performing technical or administrative program support functions requiring independent judgment and decisions under general guidance concerning a course of action to be taken. Experience using policy and procedure manuals, handbooks, or specialized reference materials to research information. Ability to communicate with persons of diverse points of view to resolve problems. Experience interpreting, explaining and applying laws, rules, policies, and procedures to specific situations, some of which may be non-routine, to process information and data, answer questions and explain decisions. Ability to write and revise procedural instructions and guidelines. Ability to gather and organize data and preparing reports. Experience operating a computer terminal or microcomputer to enter, update, correct and retrieve information, which includes updating computer skills and knowledge on an on-going basis to adapt to changes in technology. Experience in promoting a culturally competent and diverse work environment.     What's in it for you: This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including: Comprehensive medical, dental and vision plans for the employee and qualified family members Paid sick leave, vacation, personal leave and 10 paid holidays per year Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).     LINK TO OFFICIAL STATE APPLICATION (required): https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Newport--OPRD--Coast-Region---Central-Coast-District---MU-South-Beach/Park-Specialist---South-Beach_REQ-60202

Dear Colleagues,   The National Agricultural Library has a vacancy for a GS-12 Librarian (Biological Sciences).  The position serves as the Librarian (Biological Sciences) in the Information & Customer Service Branch of the Information Product Division.  The position is located in Beltsville, MD.  The job opportunity announcement closes on Wednesday, March 10 2021.   The position is open to the public and merit promotion for current Federal employees.  Public – Please apply here – USAJOBS - Job Announcement ( 593273400) Merit Promotion and Career transition, individuals with disabilities, land & base management, military spouses, Peace Corps & AmeriCorps Vista, Veterans, and other special hiring authorities – Please apply here - USAJOBS - Job Announcement   (593273400)   The incumbent applies knowledge of digital information delivery, library policies, collection development and general library rules and procedures, and an understanding of library users in a rapidly changing digital environment   Major Duties: Maintains awareness of current developments in library automation and technical services through professional development and continuous improvement activities Develops new resources for key audiences, tests with market research, and follow trends on new tools available to support resource development Contributes to the development of NAL’s services in literature searching (including systematic reviews, structured searches, rapid reviews, retrospective reviews, etc.) and citation analysis (including bibliometrics, data visualization, etc.). Creates, manages, and enhances data representing NAL’s digital and physical collections. Supports collection, organization and availability of information on NAL websites. Responsible for collection development in the specialized fields of water quality, natural resources, alternative farming, rural information, and LTAR. Prepares reports as needed or requested; maintains statistics; forecasts usage patterns and identifies potential areas of growing demand. Interacts with customers to answer questions, provide information about NAL’s collections, content, programs and services, recommend avenues for investigation or refer to likely sources of assistance. Analyzes search-related data and keywords, shifts in research topics, and customer information- seeking behavior to spot trends and identify opportunities for improving NAL collections, programs and services. Occasional travel may be required. Please direct questions to: Aryelle Smith Telephone: 571-669-3857 E-mail: aryelle.smith@usda.gov     All qualified candidates are encouraged to apply.  We also request that you share this announcement with other potential candidates.  

Join our TTEC work from home customer service representative team if you reside in 44 out of 50 states. We cannot accept applications for residents of CA, CO, HI, IL, MA or NY or outside of the United States. We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Work from Home French Bilingual Automotive Parts Specialist . Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.     About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.    What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy • Competitive guaranteed hourly wage • Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the medical and vacation benefits you'd expect   On a typical day, you'll  • Parts Ordering and Status • Backordered item ETA • Order cancelation • Parts Pricing • Place outbound phone calls to dealerships to follow up on recent inquiries • Grow personally and professionally • Gain experience and pursue a career     Why You? What You Bring Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table… along with the following: • Minimum of 2 years’ experience as an automotive parts specialist • Thorough knowledge of automobile mechanical and electronic functions • Excellent computer skills • Ability to multi-task • Excellent communication skills • A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) The Equipment You'll Need • Your own computer with the following technical requirements: https://www.ttecjobs.com/en/work-from-home/requirements • Ability to hardwire (ethernet) direct to your home router during your at home employment • Dual Monitors recommended • A dedicated telephone (landline) or smart phone/device is required at all times during employment • USB Headset • SSD drive to access our systems   Apply virtually today   Click on the   Apply Now   button.   You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.   Job :   _Customer Care Representative

Join our TTEC work from home customer service representative team if you reside in 41 out of 50 states. We cannot accept applications for residents of AK, CA, CO, HI, IL, MA, MD, NY or WA or outside of the United States. We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Work from Home Bilingual Customer Service Representative – Spanish.   Accepting digital applications for your protection and the protection of our employees: Apply  online  to connect with us.   Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   TTEC at home Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development. As a TTEC Customer Experience Champion, You'll Enjoy: Career advancement opportunities Employee Rewards and Employee Discounts Continuous training and mentoring – lots of learning for aspiring minds Diverse, inclusive, and community-minded organization A fun and encouraging remote work group   Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: Bilingual in English and Spanish required High school graduate or equivalent Exceptional communication skills Ability to thrive in a dynamic environment Six months or more of customer service experience A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)   The Equipment You'll Need: Your own computer with the following technical requirements: https://www.ttecjobs.com/en/work-from-home/requirements Ability to hardwire (ethernet) direct to your home router during your at home employment USB drive to access our systems Dual Monitors recommended A dedicated telephone (landline) or smart phone/device is required at all times during employment   If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   #LI-REMOTE

You are all of these. You are responsible, flexible, energetic and not afraid to do whatever it takes to get the job done.   We are a neighborhood service station/market that sells hot food as well. Your main functions will be to run the register, stock coolers, clean and preparing and selling breakfast/lunch items. Everyone does everything in this establishment. Cashier experience is a plus, but the duties can be taught. What we’re looking for is a   “can-do” attitude. Warm, enthusiastic, energetic, trustworthy and not afraid to talk to our customers. We are a neighborhood store where everyone knows everyone and that’s why people come here. Must be able to work nights and weekends if needed. Non-smokers and a clean background. DrugFreeWorkplace. Being bilingual is a huge plus. DO NOT SEND RESUMES. If interested, come by the station to fill out an application between 8:30 and 12 M-F West Palm Chevron, 6400 S Dixie Hwy, WPB.         Ask for Bruce or Yolanda

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide. Position Description Our Inside Sales Associates follow the Grainger sales process to influence sales for mid-sized customers, while driving profitable revenue growth for 1.9 million in sales. They manage between 250-300 customers and are responsible for building relationships to help improve their business operations. Principal Duties & Responsibilities Maximizes Results by Driving for Sales Goal Achievement- Continually pushes self and utilizes that to focus on tactics which will produce positive sales results Effective Communication and Listening Skills- Takes an adaptive communication approach based on customer audience Demonstrates Commitment to Building Customer Relationships- Understands the customers' needs and objectives and remains alert and responsive to changing customer needs Planning & Organizing Work Management- Leverages time management skills to maximize customer facing time Demonstrates Sales Ability- Prioritizes opportunities by determining when (if) the buying decision will take place Demonstrates Perseverance- Utilizes objection handling skills to overcome customer concerns and close sales opportunities Demonstrates Learning Agility- Makes a conscious effort for self-improvement and skill development Position Requirements: Preferred Education & Experience Undergraduate degree preferred High school diploma or equivalent (required) Track record of over-achieving goals Strong phone presence and agility to spend 50% or more of the day working with customers over the phone. Excellent verbal and written communications skills Ability to multi-task, prioritize, and manage time effectively Ability to rapidly build knowledge of Grainger’s offers A high level of integrity, and resilient temperament Strong capacity to use and learn technology; Experience using a CRM a plus EEOC Statement Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Do you love helping customers? Are you an organized team player?  Do you enjoy a retail environment? Why not make The Roomplace your workplace? The Roomplace, one of the Midwest’s leading and fastest growing furniture retailers wants YOU! With over 100 years in the business, we have a lot to offer!  We are adding to our already amazing family with a top performer, with high growth potential, looking for a great organization like ours.  Come join our family and make The Roomplace, Your Workplace!  We currently have an opening(s) for a Customer Care Agent.   This Positions Entails: Receiving inbound calls from customers, drivers and store personnel. Determining how to address their issues and following through until there is resolution. Handling inbound/outbound calls including driver calls. Schedule Technician appointments to service merchandise when appropriate based on warranty. Being courteous and professional to all customers, drivers and store personnel who call in for assistance at all times. Determining what item is being referred to by checking for customer history. Determining what options are available to the customer based on date of delivery (which impacts warranty restrictions) and type of problem that the customer is describing (which impacts whether the problem is correctable by service). Probing by asking relevant questions to ensure customer’s needs are being met. Meeting performance standards as established. Using real time keying, process customer problems requiring outside service companies by initiating work orders and scheduling service date. Create and schedule exchange of merchandise when applicable. Document all conversations with customers in system. Keep abreast of the product as well as the latest policies/procedures and be able to appropriately apply them to customer problems. Performs additional duties as required or requested. Requirements Inbound and outbound customer call center experience preferred. Must provide exceptional customer service by exhibiting great listening skills, being empathetic, apologizing when applicable and taking ownership Must work well in a team environment Must have highly developed communication skills both written and verbal. Must have basic PC skills; Proficient data entry skills helpful Must be able to sit for extended periods of time Must be able to use electronic equipment constantly such as a telephone and PC. Must have great problem solving skills, analytical ability and the ability to memorize procedures. Must have excellent detail orientation and follow-up skills Must be self-motivated. Bi-lingual (Spanish) helpful. Should have excellent customer service orientation.

Are you looking to work in retail for a company that makes a positive difference in your community? Come join the Goodwill team at our Painesville, Ohio Retail Store as a full-time Cashier and help make Good Skills possible! We are looking for someone that acts with honesty and integrity, embraces diversity and puts people first, like we do! The Cashier (clerk/processor) is a key position to developing on-going positive customer relations. This person handles customer transactions, maintains store merchandise, and keeps accurate records using a point-of-sale system. This is a full-time position with benefits and generous vacation time! Background check required. Check out the job description for all the details and submit your application today!   Help Make Good Skills Possible: Join the Goodwill Team Today! Equal Opportunity Employer- Minority/Female/Disability/Veteran For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/openings/goodwillgoodskills/jobs/1551700-403207

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Bilingual Inbound Customer Service Representative - Spanish   with TTEC in   Phoenix, AZ. Our recruitment is 100% virtual for your protection and our employees. Please connect to this opportunity by applying online, via text 'TTEC' to 97211 (Standard Msg & data rates may apply), or email ericka.flanders@ttec.com. This position requires you live within the Phoenix Metropolitan area, including areas such as Scottsdale, Phoenix, Peoria, Glendale, Sun City, Anthem, and surrounding areas.   When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You'll Enjoy • Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive pay and benefits you'd expect Why You? What You Bring • Bilingual in English and Spanish • 1 year of customer service experience • Ability to adapt and excel in a fast-paced work environment • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference What You'll be Doing As a Bilingual Inbound Customer Service Representative - Spanish, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. If you're a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #ttectop https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02S91&lang=en

We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a   Bilingual Healthcare Customer Service Representative   with   TTEC   in   Orlando, FL. Accepting digital applications for your protection and the protection of our employees: Apply   online, via text   ‘TTEC’ to 97211 (Standard message & data rates may apply), or call   1.866.796.5485   to connect with us. To be eligible for this role you MUST• Be able to come to TTEC's office to pick up equipment• Have >15 mbps internet speed as validated by FAST.com• Ability to hardwire (ethernet) direct to your home router during your at home employment• Router must be within close vicinity of your quiet, at home workspace Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions. As a TTEC Customer Experience Champion, You'll Enjoy: • Fun, talented and witty teammates • Knowledgeable, encouraging, and present leadership • Family-friendly environment • Free-spirited, theme-based employee events • Diverse and community-minded organization • Career-growth and lots of learning opportunities for aspiring minds • And yes…all the competitive pay and benefits you'd expect On a typical day, you'll • Be providing full lifecycle customer service where you could accept inbound or might be calling out to provide follow up on a concern • Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being • Maintain customer accounts and information • Respond to customer inquiries with compassion and active listening and support the best solution in an efficient manner • Resolve customer technical issues with patience and understanding • Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following: • Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab • Empathy is the key – it’s so important it bears repeating • Ability to adapt and excel in a fast-paced work environment • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) • High school diploma or equivalent is the minimum and… with education… more is better • Handy with MS Windows and other computer applications • The passion and drive to make a difference Click on the   Apply Now   button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving! TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.   For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. Primary Location :   US-FL-Orlando Job :   _Customer Care Representative

P/T Retail Sales Associate (OPS) Job ID 48050 Apply on or before 11/13/2020 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=48050&PostingSeq=1   About The Ringling The John & Mable Ringling Museum of Art is located in Sarasota, Florida. Want to learn more about The Ringling?   Website: https://www.ringling.org/ Facebook: https://www.facebook.com/TheRingling Twitter: https://twitter.com/TheRingling Instagram: https://www.instagram.com/theringling/ Flickr: https://www.flickr.com/photos/theringling Pinterest: https://www.pinterest.com/ringlingmuseum/ YouTube: https://www.youtube.com/channel/UCpI2uPmy9NN2yMit1EFOuAQ   Equal Employment Opportunity The Ringling is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Action employer with a strong commitment to diversity and inclusion.  As such, we are always seeking individuals dedicated to innovation and excellence. A successful candidate will work effectively, respectfully, and collaboratively in a diverse, multicultural, and inclusive setting. We especially encourage applications by individuals from underrepresented groups, with a demonstrated commitment to a culturally and intellectually diverse workplace.   Should you require accommodations for the application or interview processes, please email employment@ringling.org or call 941-359-5700 (ext. 1-2605).   Learn more about our commitment to Diversity and Inclusion: FSU Diversity & Inclusion Statement: https://hr.fsu.edu/?page=diversity/diversity_about_us FSU Strategic Plan: https://strategicplan.fsu.edu/diversity-inclusion/ Ringling Strategic Plan: https://www.ringling.org/strategic-plan FSU's Equal Opportunity Statement: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf   Responsibilities Provide excellent, enthusiastic customer service to visitors, to include: greeting and thanking guests as they enter and leave the stores, learning store product, proactively assisting visitors with product selection, making suggestions to meet guests' needs while increasing sales opportunities, making thoughtful suggestions for additional products for purchase, answering general visitor inquiries, and processing sales at register.   Additional responsibilities include: processing shipping orders, returns, and helping to maintain store appearance such as dusting, straightening, restocking, and any other duties as assigned.   Qualifications High school diploma/equivalent required. Ability to stand for extended periods of time, climb a small step ladder, stock products on high and low shelves, and ability to lift up to 25 lbs.   Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org .   Anticipated Salary Range $10.00 per hour.   Retail Sales Associates also receive: Regular training on upcoming exhibitions Private gallery talks with curators Free admission Discounts on memberships Discounts in the museum stores Discounts on select performances and events and much more!   Pay Plan This is an OPS/Part-Time Job and is not eligible for benefits.   Schedule Part-time, approximately 24 hours per week. Holidays, weekends, and some evenings are required based on the needs of the Ringling.   Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.   How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu .   Applications must include all work history up to ten years, and education details even if attaching a resume. Applicants are required to complete the online application with all applicable information.   Affordable Care Act Florida state benefits are not available for this role.   OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1 .

P/T 1st shift Museum Attendants (Multiple Vacancies) OPS Job ID 47948 Apply on or before 11/13/2020 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=47948&PostingSeq=1   About The Ringling The John & Mable Ringling Museum of Art is located in Sarasota, Florida. Want to learn more about The Ringling?   Website: https://www.ringling.org/ Facebook: https://www.facebook.com/TheRingling Twitter: https://twitter.com/TheRingling Instagram: https://www.instagram.com/theringling/ Flickr: https://www.flickr.com/photos/theringling Pinterest: https://www.pinterest.com/ringlingmuseum/ YouTube: https://www.youtube.com/channel/UCpI2uPmy9NN2yMit1EFOuAQ   Equal Employment Opportunity The Ringling is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Action employer with a strong commitment to diversity and inclusion.  As such, we are always seeking individuals dedicated to innovation and excellence. A successful candidate will work effectively, respectfully, and collaboratively in a diverse, multicultural, and inclusive setting. We especially encourage applications by individuals from underrepresented groups, with a demonstrated commitment to a culturally and intellectually diverse workplace.   Should you require accommodations for the application or interview processes, please email employment@ringling.org or call 941-359-5700 (ext. 1-2605).   Learn more about our commitment to Diversity and Inclusion: FSU Diversity & Inclusion Statement: https://hr.fsu.edu/?page=diversity/diversity_about_us FSU Strategic Plan: https://strategicplan.fsu.edu/diversity-inclusion/ Ringling Strategic Plan: https://www.ringling.org/strategic-plan FSU's Equal Opportunity Statement: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf   Responsibilities Museum Attendants will work a variety of assigned posts and events in all buildings on the museum grounds and at The Asolo Repertory Theater, as well as patrol buildings and grounds on foot and by golf cart. Museum Attendants are responsible for the safety of all staff and visitors and the protection of the collection, buildings, and grounds. This position will occasionally utilize computers to write reports, send correspondences, and submit work orders.   Duties will include: Guarding against theft, vandalism, and other damage. Assisting with urgent/emergency situations, such as accidents/injuries, medical emergencies, theft, vandalism, and other incidents calmly and in a timely manner. Conducting daily inspections of assigned areas and escorting staff and guests. Monitoring visitor activity to ensure adherence to museum/Asolo policies and procedures. Customer service oriented at all times to include enforcing policies and interacting with guests, briefly responding to visitor/staff requests and questions to the best of their ability in a courteous manner, and/or directing them to where they can find the information.   Qualifications High school diploma/equivalent required. A valid driver's license is required (Note: Learner's Permits are not acceptable)   Contact Info For more information, or for technical assistance, please contact Ringling Human Resources at 941-359-5700 ext. 2605 or employment@ringling.org .   Anticipated Salary Range $10.00 per hour.   Museum Attendants also receive: Regular training on upcoming exhibitions Private gallery talks with curators Free admission Discounts on memberships Discounts in the museum stores Discounts on select performances and events and much more!   Pay Plan This is an OPS/Part-Time Job and is not eligible for benefits.   Schedule Biweekly working schedule is the following: Week 1 working 9:30 AM to 5 PM on Friday, Monday, and Thursday. Week 2 working 9:30 to 5 PM on Saturday, Sunday, Tuesday, and Wednesday.   Weekends, evenings, and holidays will be required based the needs of the Ringling.   Criminal Background Check This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.   How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu .   Applications must include all work history up to ten years, and education details even if attaching a resume. Applicants are required to complete the online application with all applicable information.   Affordable Care Act Florida state benefits are not available for this role.   OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1

Cintas is seeking a Service Sales Representative - First Aid and Safety (FAS) to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated products; servicing any safety equipment that requires periodic maintenance; and up-selling products that will benefit the customer and ensure OSHA compliance. Skills/Qualifications Required Valid driver's license High School Diploma/GED Preferred Sales experience Customer service experience

The Oregon Health Authority has a fantastic opportunity for an experienced Business relationship Manager with a strong IT background to join an excellent team, support priority projects and work to advance their IT operations.    This position falls under the Classification Operations and Policy Analyst 4.     WHAT YOU WILL DO! Serve as the Business Engagement Services (BES) primary IT relationship manager with the Coronavirus Response & Recovery Unit (CRRU).  As support for the CRRU reduces over time, this position would begin to shift support to include other existing or emerging business areas.   The Business Relationship Manager/Intake Partner will work with business programs to develop a solid understanding of the business domain and stakeholders, define initial requests, perform needs and options analysis, including a thorough documentation of scope, coordinate with technical resources to provide high-level estimates of the effort and costs.  This position is responsible for supporting business relationship management and governance activities for ODHS and OHA and must develop an understanding of the business domain within the agencies as well as the stakeholders and partners.  They must identify business needs and drivers, define initial requests, perform needs and options analysis and ensure that solutions align to meet the state objectives. This position works closely with program/division partners to proactively identify and facilitate identification of the strategic need including potential funding strategies and opportunities.   The Business Relationship Manager/Intake Partner leads activities associated with the establishment and maturation of governance/prioritization processes through a focus on the Agency-level portfolio of IT work requests managed by BES and the State portfolio for COVID Response activities managed out of the governors office.  This position supports various technology project and portfolio activities by understanding funding policies and aligning funding requests to federal and state policy and guidelines.  The role provides leadership, facilitation, and coordination of business relationship management efforts coordinated and supported through BES including understanding business direction, strategy, industry impacts, and helping develop roadmaps to align technology solutions and capabilities to business needs.   This position helps connect and coordinate efforts between governance/business relationship management and intake/customer fulfilment activities in BES and collaborates across OIS with other units in support of engagement activities, interfaces with business programs across OHA and DHS, and communicates daily with BES team members.     WHAT WE ARE LOOKING FOR: (a) Eight (8) years of professional-level experience in Business Relationship Management. OR (b) A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science a related field; AND Five (5) years of professional-level experience in Business Relationship Management. OR (c) A Master’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science a related field; AND Four (4) years of professional-level experience in Business Relationship Management. OR (e) A Doctor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science a related field; AND Three (3) years of professional-level experience in Business Relationship Management. Ability to build and maintain strong relationships with internal and external partners and stakeholder and to interact effectively on all levels. Solid understanding of Business Relationship Management frameworks, how to apply structured and strategic approaches to engagements and conduct value realization from interactions and work efforts. Excellent problem-solving skills and demonstrated experience and skills with critical thinking. Ability to be adaptable, flexible and work in a quick paced agile environment. Demonstrated ability to quickly synthesize large amounts of information and present data in a consumable meaningful way for business partners and executive leadership. Outstanding customer relationship skills including the ability to understand customer needs, build trusted relationships and bridge the language gap between IT and business Excellent written and verbal communication and presentation skills. Ability to effectively communicate complex and technical information in a customer-centric and consumable way. Familiarity with the executive and legislative decision-making process. Strong leadership skills. Experience providing leadership to individuals and teams within an information technology environment. Experience in opportunity analysts, requirement gathering and understanding business objectives. Working knowledge of project management principals, practices and approaches. This includes identification of risks and issues, identification of resource impacts and needs, and the appropriate sequencing of project work. Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.   WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.   This is a full-time, permanent position that is classified as management service, non-supervisory and is not represented by a union. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.     LINK TO OFFICIAL STATE APPLICATION (required): https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Business-Relationship-Manager---Intake-Partner_REQ-50594

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a  Bilingual Customer Service Representative - French  with TTEC in  Duluth, GA.   Our recruitment is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying  online, or via text ' TTEC' to 97211  (Standard message & data rates may apply) .   Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis. Should you be hired, we do have training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.     Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.   About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.   What You'll be Doing You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.   As a TTEC Customer Experience Champion, You'll Enjoy:   Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Fun, talented and witty teammates   On a typical day, you'll     Answer questions on products and services from customers of Fortune 500 brands Assist customers with how-to's Address and resolve customer concerns to achieve first contact resolution Deliver amazing customer service       Why You? What You Bring:   Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:   Bilingual in French and English Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab Empathy is the key – it's so important it bears repeating Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference   Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.   Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).   If you're a military veteran, active duty guard or reserves, or a military spouse:   We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!   TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.     For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.  https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02NZ1&lang=en

The Oregon Health Authority has a fantastic opportunity for an experienced Technical Analyst to join an excellent team, provide high-level support and work to advance their IT operations.    This position is under the classification Information Systems Specialist 5.     WHAT YOU WILL DO! As an IT Operations Analyst, you will identify, triage and work to restore essential IT services and application accessibility. You will minimize the impact of system outages and work proactively to identify faltering systems and seek to avoid outages. You will play a vital part in the ongoing operations of applications and systems within the Oregon Health Authority (OHA) and the Department of Human Services (DHS).   In this role, you will primarily handle Major Incidents such as outages, service failures and loss of connectivity; and ETS Request Support including creating requests monitoring emails and setting up and following through on requests.   Additionally, you will be responsible for Event Management involving automation leverage, occurrence detection, impact evaluation, and disruption avoidance; assist in actions in regards to security concerns and find solutions to common issues and post solutions to a knowledge tree.     WHAT WE ARE LOOKING FOR: (a) Four (4) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Two (2) years of information systems experience in Technical Support. OR (c) A Bachelor's degree or higher in Information Technology, Computer Science, or a related field. Proficiency in Active Directory administration and troubleshooting in a large-scale multi-site environment. Experience supporting mobile email devices. Experience supporting, maintaining and administering core Microsoft Technologies including Windows Server. Strong working knowledge of Internet/Intranet technologies including security features. Strong working knowledge of network infrastructure and operations including switching, routing, Ethernet, TCP/IP, DNS and/or DHCP. Experience working with remote access technology. Proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook. Outstanding customer service skills. Experience in a professional service environment with responsibility for supporting multiple applications and network environments. Excellent written and verbal communication and presentation skills. Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.     WHAT’S IN IT FOR YOU? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority  is the place for you.

What’s in it for you? Bilingual (Spanish) Customer Service Representative wages start between $15.00 to $16.77 per hour, plus $25.00 weekly language payment. We’ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. If you have prior customer service/sales experience or a college degree; you may be eligible for higher pay. Our management team offers up a supportive environment and motivates team members in growing professionally whether as an individual or as a team. Take the lead at the front line of our company. You’ll offer customized solutions, identify sales opportunities and provide service for millions of customers – one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love. What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, you’ll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services. You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on: • AT&T internet & fiber • AT&T phone (formerly U-verse Voice) • DIRECTV (including Free HBO & NFL Sunday Ticket) and U-verse TV Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re 18 years or older, let’s talk. TESTS: Applicants will be expected to pass any assessment associated with the position. Study Guide for pre-employment screening (click the link below to open the study guide) Call Center Assessment: Service (CCA Service) TRAINING: • Classroom training • On-the-job training • On-line training SPECIAL JOB REQUIREMENTS: • Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required • One-year customer service work experience preferred. Excellent communication and computer skills Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.

JOB SUMMARY Under limited supervision of the Accounting Supervisors, the Accounting Associate performs a variety of accounting duties including, but not limited to, accounts receivable, specialized accounting and financial functions as well as monitoring and maintaining accounting software programs. Serve as liaison to attorney for all matters related to collections ESSENTIAL JOB FUNCTIONS • Process daily lockbox exceptions, post and deposit electronic payment files into TOPS. • Compile and perform all journal entries for monthly posting of interest (savings accounts) and automatic payment of Utility bills, insurance bills, loan payments, as well as setting up automatic payment of future bills • Handle all inquiries from collection attorney • Update and maintain Accounting Software and various inter-office client checklists • Perform month-end closeout functions, along with monthly assessment of maintenance fees to unit owners • Perform late fee billing process, rotating responsibility from Accounting Clerk to Accounting Associate each month. 1st & 10th billing done by one person/ 15th & 25th done by another • Prepare and post all daily ACH payment files received via email • Perform a variety of general office support duties including letter writing, maintaining files and records, answering phones • Train or assist in the training of new employees • Perform other duties as assigned SHARED DEPARTMENT FUNCTIONS • Post payments during the 1st week of each month, on or around the 10th of the month, on or around the 15th of the month, and again before the end of the month • Process Blue Bin (misc. entries, deposits, adjustments, etc.) twice per month • Process Auto-pay sign up requests • File all deposit reports, misc. deposit entries, etc. in appropriate filing cabinet • Purge all year-end files and financial books, maintain all backroom archive files • Handle phone calls to the accounting department from unit owners MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities Knowledge of: • Accounting and standard bookkeeping practices and procedures • Modern office procedures, methods and equipment • Microsoft Office applications Skills in: • Accurately performing mathematical calculations • Understanding and following oral and written instructions and directions • Prioritizing and organizing a variety of tasks and responsibilities Ability to: • Establish and maintain positive working relationships with co-workers, contractors and unit owners • Communicate effectively • Problem solve Hours: Full-time, 8:30am to 5:00pm Monday through Friday Overtime is available if needed to accomplish the above duties in an accurate and timely manner. During busy times of year, management may request mandatory Saturday overtime This job specification should not be interpreted as all-inclusive. It is intended to identify essential functions and requirements of the job. Not all incumbents may perform all duties at all times. However, incumbents must be able to perform essential and shared duties at any time while holding this position.