175 Customer Service jobs

Eastern Florida State College is currently seeking applications for the full-time position of Admissions Specialist I on the Palm Bay Campus in Palm Bay, Florida. The Admissions Specialist I is responsible for processing admissions and records documents with a focus on critical thinking, strict attention to detail and accurate data entry. This position maintains paper and electronic documents while at all times ensuring student confidentiality and adherence to federal, state and college policies.  The Admissions Specialist I responds to students by phone and email and provides accurate and complete information regarding the admissions and records processes.  The following minimum qualifications for this position must be met before any applicant will be considered:   Associate’s Degree from a regionally accredited institution. Computer literacy and the ability to learn new computer applications. Strong multitasking skills to succeed with strict deadlines. Strong interpersonal and excellent customer service skills Ability to communicate effectively both orally and in writing. Accuracy, attention to detail, efficiency, and confidentiality. Ability to work in a diverse community and meet needs of diverse student populations. Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required.  Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.  This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications:  Ability to sit at a desk and view a display screen for extended periods of time. Ability to occasionally lift, push, pull and/or move up to 40 pounds. Ability to work some evening hours as needed.   The annual salary is $31,320 .  Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position.  Salary will be as advertised in the job announcement.  Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan. Applications will be accepted from January 15, 2025 through January 25, 2025 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.   This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/hr/job-opportunities/ Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

Location:    Pittsburgh – north shore    Starting salary: $ 18.50 per hour   Do you enjoy assisting customers? Have you ever wanted to design merchandise and watch people excitedly buy your creations? Do you like the freedom of putting together eye-catching displays? Do you love working with numbers? Have we got the perfect position for YOU!   Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success. Position Description: As a member of the Retail Sales team, you will support our membership through great customer service in our retail shop.    The essential functions of this position include the following: Retail sales, ordering and restocking merchandise Create and update in-store displays Fill special orders, including mail, phone and on-line orders Balance transactions and cash drawer each day Provide, facilitate, and coordinate traveling shops to various Girl Scouts events Facilitate live and pre-recorded shopping experiences on social media outlets Provide exceptional support by greeting and assisting customers resulting in a positive experience   Requirements:   Minimum of 2 years sales or retail experience Ability to work independently Proficient in Microsoft Outlook, Teams, and Word and working knowledge of Excel Must be organized, detail orientated, and customer focused This is a full-time position working generally 35 hours per week; general office hours of Monday-Thursday, occasional evenings and weekends required; business hours for Friday are 9-noon and Fridays are remote   Summary and Benefits:      Girl Scouts Western Pennsylvania is one of three Girl Scout councils in Pennsylvania.  We are a 501(c)(3) non-profit organization that supports 27 counties in western Pennsylvania and are an Equal Opportunity Employer.  Clearances and criminal background checks are required.    Our generous benefit package includes: Health, dental and vision insurance available HSA, Health FSA, Dependent Care FSA, and Parking FSA options Company paid life and long-term disability insurance Voluntary insurance benefit options: short-term disability, cancer insurance, life insurance, and accident insurance 401(k) plan, both pre-tax and ROTH options, with employer match A generous paid time off policy 15 paid holidays annually (business closure between December 24-Jan 1) Paid Parental Leave & Paid Sick Leave Employee Assistance Program TO APPLY: Apply today to be part of our mission to help build girls of courage, confidence, and character, who make the world a better place.  Submit cover letter and resume to recruiting@gswpa.org .  

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .  We offer great benefits, competitive pay, and great working environment!    We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $28.03 - $35.55 hourly. Salary is commensurate with experience.   POSITION SUMMARY: Under the direction of the Chief Clinical Operations Officer, the Contact Center Manager is responsible for the daily operations of the contact center and supervision of the contact center specialists. Their duties include hiring and training Contact Center Specialists, establishing goals for contact center staff to follow and resolving any customer issues or other contact center problems that occur.                                                                                                                ESSENTIAL DUTIES AND RESPONSIBILITIES: Hire, onboard, and train contact center personnel. Plan, organize, implement, and monitor contact center operations, including but not limited to, the following areas: Customer service Appointment Scheduling Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or other APLA Health staff. Coach contact center staff through challenging customer service issues. Manage staff by assigning and delegating tasks as needed. Monitor, coach, and appropriately discipline under-performing staff Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system. Provide phone coverage due to staff shortages as a result of call outs, vacations, etc. Analyze contact center data and prepare reports for clinic/upper management. Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis. Lead team meetings and give presentations to clinic management as requested. Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of the contact center team. Develop monthly, quarterly, and annual contact center goals and action plans. Prepare work schedule to ensure efficient coverage. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Create personnel and supply budgets for approval. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the front office administrators to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Contact Center. Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure. Assist with emergency management and preparedness plans and tasks. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. On occasion, based on business necessity, staff may be required to work a non-standard schedule.       OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.   REQUIREMENTS: Training and Experience: A bachelors’ degree in communications, business management or a related field strongly preferred. At least four (4) years’ experience working in customer service and/or personnel management. At least four (4) years’ experience in a management or supervisory role in a Call/Contact Center. Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the contact center team. Ability to stay calm in stressful situations. Experience working in a Federally Qualified Health Center preferred Bilingual English/Spanish preferred Knowledge of: Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral Contact Center operations management HIPAA and OSHA guidelines Quality management and performance improvement eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility and authorization process Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)   Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Possess active listening skills Communicate effectively with patients, staff, peers, and superiors Maintain strictest confidentiality of patients Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision   WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.   SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster, or medical/religious exemption.   Equal Opportunity Employer: minority/female/disability/transgender/veteran .

Goodwill de puerto rico ahora está contratando para múltiples puestos y los enlaces de solicitud se encuentran a continuación: Líder del equipo de tienda (Jornada Completa):  https://gici.wd5.myworkdayjobs.com/PRCareers/job/San-Juan-Puerto-Rico/Lder-del-equipo-de-tienda--Jornada-Completa-----San-Juan--Carolina_2024-10848 Líder del equipo de tienda (Tiempo Parcial): https://gici.wd5.myworkdayjobs.com/PRCareers/job/San-Juan-Puerto-Rico/Lder-del-equipo-de-tienda--Tiempo-Parcial-----San-Juan--Carolina_2024-10849 Asociado minorista (Jornada Completa): https://gici.wd5.myworkdayjobs.com/PRCareers/job/San-Juan-Puerto-Rico/Asociado-minorista--Jornada-Completa-----San-Juan--Carolina_2024-10847 Asociado minorista (Tiempo parcial): https://gici.wd5.myworkdayjobs.com/PRCareers/job/San-Juan-Puerto-Rico/Asociado-minorista--Tiempo-parcial-----San-Juan--Carolina_2024-10846

Clark College is currently accepting applications for a Custodian 3 (Lead Custodian) position to support the Facilities Services Department.  This is a full-time permanent position responsible for directing custodial work on main campus or a satellite campus. This position will work Tuesday-Saturday, 5:00pm-1:30am. However, due to business needs of the College, the final work hours might change. If so, the successful hire will be notified upon hire in writing with the final scheduled hours.   At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Direct and instruct employees in cleaning and housekeeping duties in a variety of different facilities. Schedule and assign work to employees, inspects and report areas cleaned.  Coordinate schedules of assigned personnel.  Instruct employees in proper cleaning techniques and safety practices; maintain compliance with applicable policies and procedures.  Evaluate the performance of employees against established standards and counsel them on performance; take or recommend corrective or disciplinary action when necessary.  Interview personnel being considered for employment; make recommendations to supervisors.  Identify, report, and take corrective action to resolve maintenance problems.  Order custodial supplies and equipment and issue supplies to employees.  Inspect assigned areas; ensure that departmental/facility cleanliness standards are met.  Make rounds, check or inspect for security purposes or to determine condition of facility and equipment and take necessary corrective action for deficiencies.  Plan and recommend furnishings or decoration of quarters and buildings.  Direct acquisition, allotment and storage of furniture, and other items.  Keep inventory of furnishings, supplies and equipment; prepare reports.  Perform the duties of a Custodian  2. Perform other duties as assigned. POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: One (1) year of experience in housekeeping, janitorial, general or building maintenance, or custodial work. Must possess of a valid driver’s license.  Physical ability to perform work assignments.  Good customer service skills.  Knowledge of proper use of custodial chemicals and custodial power equipment.  JOB READINESS/WORKING CONDITIONS: Ability to read, write, and speak English.  Ability to organize and prioritize work.  Ability to read and interpret labels.  Ability to interpret and follow written instructions and diagrams. Ability to perform moderately heavy cleaning tasks and physical work requiring reaching, pushing, pulling, bending, climbing 12-foot ladders, and lifting 50 pounds from floor to 36 inches.  Ability and willingness to understand and follow laws, regulations and other standards established to maintain a safe work environment.  Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.   This position is represented by Washington Public Employees Association.  Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.   McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.    Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.   Campus bookstore offers snacks, apparel, and specialty supplies.   On-campus early childhood education care program (pending registration and availability).  Gym and recreation facilities available for membership.   Clark promotes wellness with a variety of different workshops and events.    SALARY/BENEFITS:   Salary Range: $3,239-$4,299/month | Step A-M (commensurate with qualifications and experience) | Range: 37 | Code:  648K Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .   APPLICATION DEADLINE :   Required application materials must be completed and submitted online by 3 p.m., December 2, 2024.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application  Current resume, with a minimum of three (3) references listed Cover letter describing background and experience related to qualifications and responsibilities of the position Responses to the supplemental questions included in the online application process Please apply online at  www.clark.edu/jobs .    To contact Clark College Human Resources, please call (360) 992-2105 or email  recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or  security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:  http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES  Corrected or extended notices will be posted online and in the Human Resources Office.                                                           Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317,  MLJenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.     Clark College Human Resources October 29, 2024 24-00139  

Job Posting Title: John Merritt Associate Director for Research Services, The Harry Ransom Center Job Requisition ID: R_00035056 General Notes About the Harry Ransom Center: The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts.  Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings. The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections. To learn more about our institutional mission and values, visit: https://www.hrc.utexas.edu/about/#mission-values . Purpose The John Merritt Associate Director for Research Services reports to the Director and provides leadership and vision for the Ransom Center’s Research Services Division with responsibility for all research operations including Reader Services, Reference, Instruction, and Fellowships (24 FTE).  Serves as a member of the Ransom Center’s senior leadership team.   Responsibilities Develop researcher-centered strategies and policies that foster a rich and productive research experience for more than one thousand onsite researchers a year and a high volume of virtual reference queries. Provides strategic leadership for an active program of instruction with rare and unique primary source materials that serves the pedagogical goals of our faculty and enriches the student experience. In collaboration with the Fellowship Coordinator, design and manage a fellowship program which awards approximately 50 competitive fellowships a year that support onsite use of the Center’s distinctive collections. Cultivate a culture of innovation and continuous improvement and advance the growth and professional development of the Research Services staff, graduate student assistants, and undergraduate interns.  Collect and track key metrics for ongoing assessment of teaching and research impacts.  Participate in national professional associations and continuing education and remain current in research services best practices. Serves on the Ransom Center’s senior leadership team and works collaboratively with the Director, with four Associate Directors (Division of Technical & Digital Collections, Exhibitions & Public Programs, Preservation & Conservation, Curatorial Affairs), and the Finance Manager, Human Resources Manager, Chief Development Officer, Head of Marketing & Communications, and the Facilities Manager to manage resources and advance institutional strategic goals. Other related functions as assigned. Required Qualifications ALA-Accredited master’s degree in library or information science. Four or more years of successful leadership experience in reference and instruction within a university or independent research library, special collections department, archive, or museum. Excellent written and oral communication skills. Successful record of collaboration in a team environment. Service oriented with a demonstrated commitment to access and to collection care. Knowledge of current theory and best practices in library and archival research services. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Ph.D in one of the Ransom Center’s areas of collection strength (e.g. literature, theatre and performing arts, film, photography, or art). A second language (French or Spanish preferred). Experience with collection management systems (e.g. TMS or Qi) and Aeon. Salary Range $82,000.00+ depending on qualifications Working Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Use of manual dexterity. Lifting and moving. Work Shift Regular M-F work shift with occasional Saturday and evening hours required. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest   For further information and to apply for the position, please see the full job posting: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/John-Merritt-Associate-Director-for-Research-Services--The-Harry-Ransom-Center_R_00035056

SUMMARY In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our TrueNorth values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Technician who will provide a high level of customer service and perform a wide variety of technical duties to support the Permitting Services team. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. This Permit Technician can thrive in a team environment, enjoys working with the public and can establish and maintain effective relationship with our customers. This is a hybrid position. You will be required to perform in-person customer service and in-office duties on a regular basis. The current in-office requirement is one to two days per week. This may change depending on workplace needs. About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas. To learn more about the Permitting Division please visit our website at King County Permits . Our commitment to Equity, Racial and Social Justice: The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work.  Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose.  Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.   JOB DUTIES Applying  equity, racial and social justice principles  is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit & Business License application processing: Assist customers with application process.  Receive and screen application materials and determine application completeness.  Categorize applications, create system records, enter permit details, and route to subject matter experts.  Calculate and assess fees.  Track and update permit records using multiple software systems.  Verify permit issuance requirements are met, issue approved permits, and provide information to applicants.  Prepare legal documents including liens, agreements, financial guarantees/bond and  Process legal documents for recording.  Customer Service: Assists customers in person, over the phone and by email.  Provide customer information about the permitting process and a wide variety of general questions including how to access online services, and permit status.  Identify problems, perform research, resolve issues, and communicate with customers.  Consult with other departments to resolve issues. Communicate on the job in ways that reflect well upon King County and the department.  Permitting Services support: Run reports and process various notifications to applicants at various stages of the permitting process both electronically and by mail.  Crosstrain with other Permit Technicians to perform the various functions of the team.  Accounts Receivable & Accounts Payable: Process complex multi-step financial transactions including refunds and past due account collections. Maintain daily records of receipts and electronic payments.  Prepare bank deposits.  Research and resolve discrepancies.  Respond to customer disputes.  Process monthly billings for permit fees and civil penalties involving verifying information, printing, stuffing envelopes, mailing invoices, and responding to customer inquiries.  Procurement, pay vendors, reconcile accounts, using Oracle EBS.    EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS Minimum Qualifications: Can demonstrate an overall understanding and involvement with building and land use permit processing procedures. Experience providing excellent customer service including analyzing, researching, and solving complex problems while maintaining positive customer relationships.  Solid computer skills including intermediate level using Excel, Word, Outlook, SharePoint, or other software applications relative to the position.  Professional accounting or bookkeeping knowledge and experience performing accounts payable, accounts receivable, processing payments and bank deposits, and entry of complex multi-step financial transactions using software tools.  Ability to use initiative and judgment interpreting policies, rules, and guidelines.  Demonstrated ability to work as an effective team member in an environment with multiple shared responsibilities, with various deadlines.  Very detail oriented, organized, flexible, and able to proactively prioritize work while handling multiple tasks, deadlines, and priorities that can change often.  Excellent communication skills both written and verbal.  Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience. Success working in continuous improvement environment.   Desired Qualifications: Professional experience within a public agency providing service related to permit application processing. Experienced using Oracle software. Experience using Accela or other permitting software to initialize permit records, calculate fees, update workflow and permit details, and process financial transactions.  Experience using SharePoint and/or Bluebeam.  Experience using MyBuildingPermit.com or other online permitting system software and related business processes in support of electronic permitting.  Knowledge of rules, regulations, codes, laws and/or policies relative to the position.   Requirements: Must be able to move from workstation to workstation, sitting, standing, and reaching throughout the workday in a fast-paced environment.

Clark College is currently accepting applications for part-time, permanent hourly Classified Checkstand Operator positions to work approximately 17 hours a week.  These positions support the Bookstore and will work in multiple of the following areas: Cashier, Order Packaging, Order Pickup, General Merchandise, and Textbooks.  Hours may vary between 0-40 hours per week depending on the quarterly fluctuations of the department. Hours vary Monday-Friday, between 6:30 am and 6:30pm with the possibility of working beyond those hours for occasional evening and weekend shifts. The work may be sporadic. During peak times, such as start of term, work will be more frequent. During slower times, there may be weeks with little to no work hours (e xample: we may work you the first two weeks of the term several days but have no hours for you for several weeks following). At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES: Greet, welcome, and assist all store guests. Provide exemplary customer service to a diverse population: in-person, via email and over the phone. Maintain cleanliness standards of department area and the store. Assist supervisors with data entry, purchasing, record keeping, inventory, receiving, and other clerical support, as directed Assist staff with department projects and activities. Be knowledgeable and informed regarding products and services offered by each department and the store. Prepare and price merchandise for sale. Clean, stock, and rotate merchandise and displays. Set-up and move merchandise displays and fixtures. Set textbook shelves & pull books from shelves for vendor returns (requires heavy lifting). Help with store/textbook inventory practices and Book Buyback. Assist with student inquiries about books/course materials. Perform other duties as assigned.   POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School diploma or equivalent. Proficiency and a working knowledge of Microsoft Office applications: Word, and Outlook. Proficiency and a working knowledge of internet navigation with varied search engines. Reliable transportation to and from work.   JOB READINESS/WORKING CONDITIONS: Flexibility and willingness to work a variety of hours to meet business needs Ability to work with minimal supervision and willingness to learn new processes as it relates to duties. Ability to prioritize and meet deadlines, while maintaining accuracy and attention to detail. Ability and willingness to bend/stoop/stand/sit for the length of the shift and lift to 50lbs. Ability to maintain the cleanliness and presentation standards of the business. Ability to learn and operate the inventory management system as it relates to duties. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .     SALARY RANGE: $16.60 - $20.94/hour. | Step C-M | Range: 30 | Code: 227E Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .   APPLICATION DEADLINE:  Required application materials must be completed and submitted online by 3 p.m., October 28, 2024.     REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process.   Please apply online at www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                                Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, MLJenkins@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 18, 2024 24-00135

Who We Are  At the Regional Food Bank of Oklahoma, our mission is to lead a network that provides nutritious food and pathways to self-sufficiency for people facing hunger. We believe everyone--of every race, gender, sexuality, age, and income--deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to food security which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to remain on the front lines, along with our community-based partners, to provide nutritious food and resources for Oklahomans facing hunger. Job Description  Are you passionate about making a tangible impact in the lives of seniors and building partnerships that expand community support? The Senior Program Coordinator plays a pivotal role in managing the operations of senior food pantries and fostering relationships to ensure food security for our neighbors. This position goes beyond logistics, tapping into your leadership, collaboration and strategic thinking to enhance the well-being of seniors across Oklahoma. If you're looking for an opportunity to combine program management, community engagement and volunteer leadership, this role is for you.  A Day in the Life  Senior Food Pantry Operations:   Operation of the senior food pantries at Oklahoma City Housing Authority (OCHA) sites.  Coordinate the senior pantry schedules with OCHA.  Monitor the senior pantry and food box sites for USDA compliance.   Expand the senior pantry program to additional housing authority sites.  Volunteer Coordination and Training:  Work with local volunteer organizations (RSVP, AARP, etc.) to recruit senior volunteers for food pantries.  Train and coordinate volunteers.  Work alongside volunteers at senior pantries. Help with delivery, stocking, cleanup, assist client shopping and interact with housing authority staff.  Inventory and Program Management:  Maintain senior pantry inventory. Order product for pantries. Ensure proper handling and display of the Emergency Food Assistance Program (TEFAP) food.  Order for and manage senior residential food boxes.  Collect and maintain paperwork and monthly reports from senior pantries and senior residential food box programs.  Track program data and submit reports to the program manager.  Work with Food for Health staff to develop Healthy Senior Pantry program at senior pantry sites.  Conduct impact data assessment of assigned senior programs.  Partnerships and Community Engagement:  Work with regional food pantries to improve services for seniors within the community.   Partner with indigenous organizations and tribes on new hunger programs for native seniors.  Maintain relationships with partner organizations, program clients and volunteers.  Ensure proper program procedures and success.  Promote senior programs at various community events.  Program presentations to new partners and community groups as needed.  Assist with team projects as assigned. 

Job Posting Title: Manager of Visitor Experience, Harry Ransom Center General Notes: About the Harry Ransom Center: The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.  The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections. To learn more about our institutional mission and values, visit:  https://www.hrc.utexas.edu/about/#mission-values .  Purpose: The Manager of Visitor Experience is a full-time position responsible for overseeing and leading all operational aspects of the Ransom Center’s visitor and volunteer services programs. The Manager of Visitor Experience is tasked with developing and implementing overall strategies to ensure outstanding customer service and meaningful experiences for Center visitors. The Manager of Visitor Experience is also responsible for recruiting and training a core group of student and community volunteers to assist in the daily visitor services operations of the Center. Able to work weekends and evening hours as needed to provide staffing coverage. Holiday hours and additional hours may be required during peak periods and Ransom Center events. Responsibilities: Create a highly positive experience for museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Center. Manage the oversight of the visitor services program, including visitor services desk operations (training, technology, policies and procedures). Proactively promote membership and donations. Resolve visitor issues and complaints. Substitute staff at visitor services desk as needed. Manage the museum’s community volunteer program for visitor services and special events volunteers. Develop and implement recruitment strategies and training for volunteers. Additional duties include scheduling shifts, sending timely communications, providing supervision while onsite, and carrying out a volunteer recognition program. Annually recruits new volunteers, appoints them as conditional employees, and conducts onboarding training sessions. Manages ongoing continuing-education sessions for visitor services volunteers. Plans and maintains the volunteer calendar of events and communicates regularly with volunteers in person and through email, phone, text messages as needed, and a weekly eNewsletter. Train docents to give tours of Center exhibitions. Oversee the exhibition tour calendar and ensure requests are confirmed, docents are scheduled, and tour quality is high. Responsible for giving tours when volunteers are unavailable. Daily collaboration and communication with team to ensure a positive and welcoming experience for all museum visitors. Collaborate with marketing & communications, membership, programming, and other external facing teams to implement promotions and partnerships that promote the visitor experience and membership conversion. Work with the marketing & communications team to develop visitor-focused collateral, support the museum’s on-site and online presence, and develop and administer visitor feedback systems. Research and order shop items related to Ransom Center exhibitions. Collect exhibition statistics and revenue reports for senior management. Develop and oversee the visitor and volunteer services annual budget. Responsible for tracking, monitoring, and reconciling all departmental expenses. Track and report first floor gallery statistics on a weekly basis, including attendance, donations, audio guide engagement, tour participation, gift shop sales, and survey numbers when applicable, and completes end-of-exhibition wrap up reports. Research and plan merchandise for exhibitions. Work with business office to provide daily reports of credit card transactions. Other related functions as assigned. Required Qualifications: Bachelor’s degree 5 years’ experience working in education or a customer services position, or equivalent experience 2 years’ experience training and supervising a group of community volunteers, or equivalent experience Strong, pro-active communication and interpersonal skills (both verbal and written) Friendly, calm disposition; must enjoy working with the public and volunteers Experience in a position that requires a high degree of accuracy; detail-oriented Confident and outgoing customer service skills and the ability to act both courteously and firmly with the public Promotes collaborative climate that recognizes, celebrates, and rewards diversity Demonstrates cultural sensitivity in communicating with colleagues and visitors of diverse backgrounds Works well with interruptions, can multi-task, and meet deadlines Demonstrated professional demeanor, problem solver, and ability to work independently Skilled in the use of PC or Mac computers and basic office software Relevant education and experience may be substituted as appropriate. Preferred Qualifications: 7 years’ experience working in education or a visitor or customer services supervisory position, or equivalent experience 3 years’ experience training and supervising a group of community volunteers, or equivalent experience Bilingual (English/Spanish) Prior museum experience and demonstrated knowledge of museum standards and best practices Some marketing knowledge Salary Range: $47,000 Working Conditions: May work around standard office conditions Repetitive use of a keyboard at a workstation Lifting and moving (must be able to lift 20lbs) Climbing of ladders Use of manual dexterity Requires interacting directly with the public Requires some standing and movement in a gallery space Work Shift: 40 hours a week to be completed M-F with occasional Saturday and evening hours. Required Materials: Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest   For more information and to apply, please view the full job posting here: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Manager-of-Visitor-Experience--Harry-Ransom-Center_R_00035690

General Notes The Harry Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.  The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.  Purpose Provides leadership, coordination, and support for in-person and virtual reference assistance and contributes to a creative, collaborative, and team-oriented work environment. Collaborates with the Public Services Librarian (responsible for Reading Room operations) and the Reference team (responsible for virtual reference) to assist with all reference services. Coordinates Reference services from staff across many divisions, develops and implements policies and procedures for Reference, is active professionally and serves on library and professional committees. Plans and implements outreach to the UT campus community, provides research consultations, and leads instruction sessions on archival and bibliographical research methods for faculty, students, and staff in collaboration with the Instructional Services Coordinator and the Reference team. Creates research guides, FAQs, tutorials for special-collections discovery tools, and maintains the reference materials in collaboration with Reference, Research Services, Curatorial, and Technical and Digital Services staff. Duration Expected to Continue Responsibilities Reporting to the Associate Director for Research Services, designs and administers user-centered Reference service models; explores and implements changes to service models and supporting processes. Collects and compiles circulation and assessment data, analyzes data and prepares reports. Maintains a high level of professional activities and keeps up with current trends and emerging technologies in the areas of Reference and Research Services. Shares with the Associate Director for Research Services, Reference team, and Public Services Librarian responsibility for service quality for in-person reference support by creating policy and designing new workflows. Delivers database instruction training to new and existing staff. Staffs the Reference Service point up to 10-hours a week. Provides research assistance to and answers reference questions from in-person and virtual library patrons regarding all collections but with a special focus on Literature, History, Photography, Cultural studies, or other Humanities-related fields. Shares responsibility for handling digitization and permission requests for these collections. Provides research support to students and faculty on campus through outreach, consultations, office-hours, and workshops. Collaborates with Ransom Center Instructional, Curatorial, Conservation, and Research Services staff along with University faculty to design and deliver student-centered instructional sessions prioritizing active learning strategies. Participates in Ransom Center committee activities as requested. Engages in campus, regional, and national professional organizations and collaborative activities and brings awareness of best practices in the field to help maintain the excellence of Reference support at the Harry Ransom Center. May assist in evaluating collections and library acquisitions. Occasional Saturday hours required. Required Qualifications MSIS with coursework in library or information science, or in a discipline aligned with the Ransom Center's major collection strengths. Experience in literary, archival, or special collections research. Excellent interpersonal, oral, and written communication skills. Excellent organizational, time, and project management skills. Reading knowledge of Spanish. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Advanced degree or coursework in library or information science, or in a discipline aligned with the Ransom Center's major collection strengths including film, photography, literature, performing arts, or early books and manuscripts. Experience providing reference services in a special collections or academic library. Familiarity with trends, issues, and best practices in the description, preservation, and access to special collections materials. Salary Range $60,000, non-negotiable. Working Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Use of manual dexterity. Lifting and moving. Work Shift Regular M-F work shift with occasional Saturday hours required. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor. Letter of interest   For further information and to apply for the position, please see the full job posting:  https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Reference-Librarian--Harry-Ransom-Center_R_00034269

IsI is seeking a motivated and detail-oriented individual to play a crucial role in our IT department. As the IT Service Coordinator/Dispatcher, you will be the linchpin that ensures seamless communication and coordination between our clients and technical team. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering top-notch IT services, we want to hear from you! This is your chance to make a significant impact in a company that values innovation, teamwork, and professional growth. This position reports to the Senior IT Operations Manager. Duties/Responsibilities Primary responsibility is overall resource coordination, not direct technical support Responsible for triaging and assigning the requests to appropriate groups Responsible for collecting information by listening and asking relevant questions to determine types of calls, ticket priority levels and triage criteria Ensure tickets are efficiently assigned by monitoring resource schedules for availability and capability to work tickets Respond to incoming phone calls and email requests Review support tickets for quality assurance Process all tickets within SLA guidelines and follow procedural requirements Document, track, and evaluate work completed on support request tickets Generate daily reports and custom data for IT Operations Manager and Support Staff Assist in transition and communication of ticket escalations Maintain service board organization & structure Collaborate with internal teams and members to deliver solutions that exceed client expectations Receive and log service requests from end-users via phone & service ticket Gather detailed information about the nature of the technical issue, including its urgency and impact on the user Evaluate service requests to determine their priority and urgency Collaborate with IT team members to assess resource availability Assign service requests to appropriate IT technicians based on team assignments, skills, and availability Follow through on timelines and meet expectations for the support lifecycle Conduct daily evaluations of outstanding support requests to ensure SLA’s are being met Document any tickets that require actions such as follow-ups, escalations, or added resources Provide touchpoints to service team and Senior IT Operations Manager Ensure that all required fields are being filled out on support tickets Act as a point of contact between end-users and internal resources Identify and escalate critical or high-priority issues to the IT Operations Manager & Support Team Leads for immediate attention Assist in the creation of KB articles and SOPs Qualifications US Citizenship Required 3+ years working in a Techncial Role 4+ years of Direct Customer Service Experience 2+ years experience with M365 platform ITIL V4 certification Microsoft 365 Certified: M365 Fundamentals Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3 Basic Knowledge of infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS) Knowledge and use of Microsoft 365 Applications Basic Knowledge of Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune Basic Knowledge of MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager Experience creating and managing SOPs Experience with Service Level Agreements Exhibit professionalism in the workplace Strong customer relationship skills Strong organizational skills, and attention to detail Strong oral and written communication skills Ability to work independently and as part of a team Exhibit critical thinking, logical problem-solving ability, and a willingness to learn Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information Comfortable working in a high-paced environment Able to prioritize with minimal guidance to meet/exceed deadlines A willingness to think outside of the box to provide innovative solutions for clients Ability to solve challenging technical business problems Preferred Qualifications BS Degree in Information Technology or related field, or equivalent work or military experience CompTIA A+, Net+, Sec+ Certifications Microsoft 365 Certified: Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator What we offer The salary range for this role is $60,000-$75,000 Opportunity for Hybrid work, typically 1 day/week in-office A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as   Access Representative  to provide services at our Outpatient Clinic located in Avon, IN. This is a full-time position working 40 hours per week. Job Summary: The Access Representative performs essential office functions pertaining to admission process including, inquiry, virtual access, scheduling, and authorization/denial management.  Essential Functions: 1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed. 2. Answer phones in a courteous, professional manner and transfer call as needed.  Routinely check voice mail throughout day and complete needed follow-up. 3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed. 4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt. 5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed. 7. Send, Scan, Log documents into the chart as needed. Additional Responsibilities:   May be assigned other responsibilities as designated by supervisor.            Education   and/or Experience: Two (2) years of work experience in medical or behavior health office is desired; Previous experience with Microsoft Word and Excel; and High School graduate or equivalent preferred. Bilingual preferred but not required. Knowledge, Skills & Abilities: Ability to establish rapport quickly; Ability to communicate and demonstrate problem-solving skills; Ability to collect information from consumer and family members to determine nature and extent of consumer needs; Ability to maintain ethical behavior in relationship with consumer; Ability to provide courteous customer service to consumers and other staff members; As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Benefits Include: Competitive salaries Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages  Excellent work life balance  Generous paid time starting with 23 days for sick, personal or vacations time 8 paid holidays Employer matching contributions into your 401K program Cummins is a qualifying employer for Public Service Loan Forgiveness programs. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/231912-47726.html

Member Service Representative Cary, IL Description Employment Type:   Full-Time, On-site #LI-ONSITE This Member Service Representative position starts at $18.83 per hour with an incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program. What you'll do: You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to change lives by proactively helping members achieve their financial goals. You will answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs, allowing you to recommend products and services that will best benefit their individual financial needs. What to know about Advia: Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard." Why you should work for us: There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life! Excited to hear more...here are the deets of the position:   We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs. We look to find a way to say yes to our members and proactively seek solutions. Advia Member Service Representatives don't just wait for members to come in, they assist in outbound calls to engage the members that they don't physically see in the branches every day to make sure they are aware of the many advantages Advia can offer. What you'll need: To genuinely care about people creating you to Act with Integrity and Keep People at the Core. A willingness to learn and appreciation of coaching to foster professional growth. A want to provide solutions to leave the member better than you found them. Strong critical-thinking skills Strong communication skills. Cash handling and customer service experience is strongly preferred, but we can teach this too! A team centered mentality. Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers

Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance?  We look forward to hearing from you!  Work Location: Salem/Marion; hybrid position What you will do!  The Prior Authorization Review Coordinator (PARC) is responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan and initiating the steps required to complete the processing, review and determination of the PA requests.  This position utilizes Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. This position also supports Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions.  OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative. At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance. Desired Attributes Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience. Experience within the context of healthcare claims processing. Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program Demonstrates skills in the following areas:   Constructive and Collaborative Working Relationships  Critical Decision-making and Problem-solving Customer Service and Person-centered Engagement Data Synthesis, Analysis and Reporting Project Planning and Prioritization Workload Planning & Prioritization Strong Oral and Written Communication, including preparation of reports  Technical and Computer Skills Training and Technical Assistance   How to apply: Complete the online application at oregonjobs.org using job number REQ-157052   Application Deadline: 05/26/2024 Salary Range: $3948 - $5483

General Notes About the Harry Ransom Center: The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.  The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.  The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. To learn more about our institutional mission and values, visit:  https://www.hrc.utexas.edu/about/#mission-values .    Purpose To serve as front desk staff at the Harry Ransom Center, which includes welcoming visitors, accepting donations, selling merchandise in the Ransom Center shop, and providing exceptional customer service to Harry Ransom Center visitors while enforcing museum policies and procedures. This role provides administrative support for the Ransom Center shop and volunteer events.   Responsibilities Welcome visitors and tour groups; provide collection and exhibition assistance to visitors of the Ransom Center galleries. Work collaboratively with visitor services volunteers. Process donations and merchandise sales as part of the Visitor Services team, using a credit card machine and cash handling. Establish and record sales and receipts, using a point-of-sale program. Restock merchandise in the gift shop. Prepare shop financial reports. Update volunteer website with exhibition research and policies. Collect email addresses, visitor numbers, and conduct visitor experience surveys with visitors to the Center. Assist with scheduling and training for Visitor Services volunteers. Assist in scheduling and confirming group and school tours. Provide recommendations and research on Visitor Services desk role and activities. Other related functions as assigned.   Required Qualifications 2 years of experience in customer service or front desk coordination. Proficiency in Microsoft Word, Excel, and PowerPoint Experience keeping organized records. Strong organization, time management, and written, verbal, and interpersonal communication skills. Ability to develop collaborative partnerships with campus and community members. Ability to interact positively and communicate clearly with supervisor, co-workers, and all constituents including faculty, staff, volunteers, and students. Availability on weekends. Relevant education and experience may be substituted as appropriate.   Preferred Qualifications 3 or more years of experience in customer service or front desk coordination. UT administrative experience; knowledge of university policies and procedures. Excellent communication skills and ability to manage front desk duties. Expert level attention to detail, including documentation of standards for future work. Demonstrated ability to manage multiple concurrent projects and time. Familiarity with library or museum visitor services field knowledge.   Salary Range $40,000   Working Conditions Standard office conditions.   Work Shift 40 hours per week. Must be available to work weekends and some evenings.   Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest   For further information and to apply for the position, please see the full job posting:  https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Visitor-Services-Assistant-I--Harry-Ransom-Center_R_00033217

ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs. Duties/Responsibilities: The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses. Be the primary point of contact and build long-term relationships with clients Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients Keeping accurate and updated notes regarding client accounts Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns Manage customer expectations Develop a trusted advisor relationship with C level executives Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews Maintain professionalism while resolving client complaints Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Provide regular reporting to management on client satisfaction, retention, and growth Qualifications: United States Citizenship required Experience overseeing technology implementations Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3 Experience with Asset Management tools and strategies Excellent analytical and problem-solving skills Excellent communication skills (verbal and written), ability to influence without authority Ability to balance risks in ambiguous and complex situations Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams Highly motivated to contribute and grow within a complex area of emerging importance Proficient in use of Office 365 Suite Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations Works well under pressure and within time/budget constraints to solve problems or meet objectives Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines Ability to communicate technical concepts to a broad range of technical and non-technical staff Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change Experience working with a complex team to meet strategic and tactical objectives Collaborate with the sales team to identify upsell and cross-sell opportunities Preferred Qualifications: Associates Degree or equivalent work or military experience Experience with ConnectWise products Experience with MSP or MSSP What we offer: The salary range for this role is $60,000-$75,000 Opportunity for Hybrid work A competitive salary and benefits package A casual, friendly, and relaxed work environment Professional growth encouragement and support Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..   What you will do! You will evaluate applications and supporting documentation for applications to determine eligibility. You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures. You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail. You will organize, maintain, and enter data into filing systems and electronic data bases. You will assist, collaborate, and provide research on special projects as needed.   OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.   At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing. Must be able to multi-task in a fast-paced environment. Possess excellent computer data entry skills to enter information into office database. How to apply: Complete the online application at oregonjobs.org using job number REQ-156291 DEADLINE: 5/16/24 Salary Range: $3948 - $5483

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..   What you will do! Determine eligibility of applicants and perform requested changes of information. Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed. Prepare, create, organize, and maintain filing systems and computerized records. Verify and collects fees. Explain and facilitate customer processes. Issues license and registration forms.   OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.   What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx   Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   This is a full-time, permanent position and is represented by a union, SEIU Human Services.   This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Two years of experience in customer service.   One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing. Must be able to multi-task in a fast-paced environment. Possess excellent computer data entry skills to enter information into office database. How to apply: Complete the online application at oregonjobs.org using job number REQ-156289 DEADLINE: 5/16/24

The Anacostia Watershed Society (AWS) seeks a part-time, seasonal (20 hours/week from May to November 2024) Recreation and Restoration Programs Assistant to provide on-the-water, field, and facility support for our organization. This non-exempt position will participate in the organization’s recreation and restoration work by leading and/or assisting with educational boat tours, volunteer restoration events, and field studies; providing logistical and hands-on support; and helping store, maintain, and ensure the safe use of materials and equipment.  Specific tasks may include:  providing meaningful watershed education and recreational experiences and interpretation to youth and adults of all ages; wetland plantings, mussel monitoring, tree plantings, watering, and maintenance; landscaping, mowing, and other tasks as assigned.  This position works with and reports directly to the Manager of Volunteer and Recreation Programs, and works collaboratively across the organization. The Recreation and Restoration Programs Assistant will be an exciting opportunity to contribute to the watershed’s restoration and the engagement of diverse communities, partners, and other stakeholders to deliver on our mission to protect and restore the Anacostia watershed for all who live here and for future generations.  Key Accountabilities Prepare for, equip, assist, and/or lead safe recreational events (i.e. canoe and pontoon boat trips), highlighting the Anacostia Watershed Society’s work and interpreting wildlife and history along the river. Prepare for, equip, support, and/or attend volunteer restoration events (i.e. plantings, trash cleanups, mussel monitoring, tree maintenance and watering, and field assessment). Assist with the coordination, implementation, and safe use of equipment and tools, and nursery and landscaping tasks in support of initiatives. Participate in other special projects, organization-wide efforts, and tasks as assigned. Key Requirements Demonstrated career Interest and/or experience in community engagement, enthusiastic for and comfortable in the outdoors, and demonstrated knowledge, commitment, and passion for environmental sustainability. Skilled boat operator desired. Boating and paddling experience strongly preferred and a plus. Comfort on the water and in the field required. Strong verbal communication skills, including persuasive and effective communication that forwards the purpose and mission of the organization; familiarity with use of computers and the internet. Ability to work with and provide excellent customer service to people of all ages, especially experience working in a metropolitan area. Self-motivation, innovation, resourcefulness, and cooperative team player in doing whatever it takes to get the job done well. General trade skills such as driving a pickup and trailer, landscaping, irrigation, basic carpentry, small engine and tool maintenance, and facility upkeep preferred. Willing, motivated, and able to work a flexible schedule that includes frequent evenings and weekends, work in the field and on the water, often being outside in variable weather, travel, and driving to field sites. Physical work required (i.e. ability to lift and carry up to 50 pounds). Boating licenses and certifications strongly preferred and a plus. CPR/First Aid Certification desired and a plus.   Required Qualifications and Experiences Demonstrated passion for environmental justice coupled with a commitment to clean waterways being a human right, with relevant experience in community environmental learning, land management, or recreation. Additional experience and/or education in boat/vehicle maintenance and operations, natural resource management, environmental science, parks and recreation, or other environmental/conservation field is a plus, but not a requirement. Experience in project logistical support and working with staff and engaging community volunteers is deeply valuable. Experience engaging children/youth and/or adults with experiential learning, and/or community outreach and engagement is a plus. Medium to heavy lifting (such as canoes, kayaks, landscaping material, Shad and Mussel hatcheries, etc.). Ability to operate a vehicle; valid driver’s license and clean driving record required. High school diploma and/or equivalent experience.   Interested applicants should email a cover letter and a résumé formally expressing interest to askhr@anacostiaws.org .   AWS encourages and embraces diversity. We seek qualified applicants that reflect the rich diversity of the communities we serve.    

Why Choose Us?    As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.     We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.       The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.      At the American Red Cross, your uniqueness can shine!       WHAT YOU NEED TO KNOW (Job Overview) :     When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.       The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position , watch this short video: rdcrss.org/ lifesavingrole       WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities) :   Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.   Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.    Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused   May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.    ​ Standard Schedule (Manchester, New Hampshire): You will be scheduled to cover a variable shift Monday-Friday or Tuesday-Saturday Two consecutive days off either Saturday & Sunday or Sunday & Monday, with 1 additional day off during the week To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late evenings, weekends, and some holidays. Overnight travel may be required on occasion. Schedule is provided 2-3 weeks in advance Pay Information: Starting Rate: $18.45 per hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :   High school diploma or equivalent required   Customer service experience and effective verbal communication skills are required   A current, valid driver's license with good driving record is required.     Basic computer skills required   Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.   WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) :   Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)   Prior leadership experience   BENEFITS FOR YOU:   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.   Medical, Dental Vision plans   Health Spending Accounts & Flexible Spending Accounts   PTO:  Starting at 15 days a year; based on FLSA status and tenure   Holidays:  11 paid holidays comprised of six core holidays and five floating holidays   401K with Company match   Paid Family Leave   Employee Assistance   Disability and Insurance: Short + Long Term   Service Awards and recognition   Apply now!  Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

COUNTY PUBLIC LIBRARY Mission: The Charles County Public Library creates opportunities for the community to engage, discover, and learn. Vision: We are a trusted Charles County anchor that enhances lives and supports our communities.   Why work at the Charles County Public Library?   Our staff say: “I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.” “I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”   Plus : get personal leave, earn paid time off, holidays, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!   Apply now to join the CCPL team , and start uniting our communities “with information or services that they need to help them lead the best life that they can.” Schedule:  must be available at least 1 evening per week and 1 Saturday per month. Job Title: Assistant Branch Manager Salary Classification: 13 FLSA: Exempt(Fair Labor Standards Act)Approved Date: 11/15/2013 Job Summary : The Assistant Branch Manager is responsible for ensuring the efficient operation of Reference and Public Services, and assists the branch manager with branch operations including facility and branch scheduling activities. Essential Functions: Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request. Assists library customers with their information/reference needs using a variety of technology and resources. Assists with hiring, training, coaching, supervision and evaluation of staff assigned to the Reference Department. Creates staff schedules and may coordinate building maintenance as needed. Manages and implements reference procedures. Plans for library reference needs and services including short and long-range planning. Contributes to the collection development of the branch. Collects, records and reports monthly statistics. Provides technology training for customers; including one-on-one tutoring. Monitors and maintains meeting room reservation system. Oversees e-services and keeps them current. Performs or manages virtual reference services and schedules time slots. Performs duties of Branch Manager as required. Maintains documents, special materials and collections (which differ at each branch). Maintains confidentiality of customers and their personal information. Fulfills Continuing Education requirements and stays current with Library developments. Works at different locations throughout the CCPL system as needed. Professionally represents the Library at community and organizational events that further the Library's mission and goals. Attends meetings and participates in committees and organizations that further the Library's mission and goals. Plans or assists with programming. Performs other duties as assigned.   Supervisory Work Standards: Oversees the efficient operation of department/branch; shows working knowledge of all branch operations; participates in interlibrary and inter-branch activities; conducts tours and orientations. Contributes to staff selection; evaluates job performance; establishes priorities and work schedules; trains, supervises, schedules and coaches staff. Delegates responsibilities appropriately; takes corrective action as required; keeps supervisors and staff informed. Keeps current with compliance training. Acts as a role model; ensures teamwork; uses good judgment in decision-making/problem-solving; makes an effort to motivate staff; is receptive to staff suggestions/concerns. Collects, analyzes and records statistics; generates required reports. Uses resources effectively. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all Charles County Public Library positions are subject to transfer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Qualifications Education and Experience Requirements: Bachelor’s degree with Library Associate Certification (LATI) or equivalent; Master’s in Library Science preferred. Three years of relevant public library experience, including two years providing information/reference services. Demonstrated leadership experience. Equivalent combination of relevant experience and training or education may be considered. Physical and Environmental Conditions: Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.   The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law.   If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email   hr@ccplonline.org .

Job Details: About the Harry Ransom Center:   The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.   The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.   The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. We welcome applicants from under-represented groups and those who demonstrate a commitment to belonging. To learn more about our institutional mission and values, visit:  https://www.hrc.utexas.edu/about/#mission-values .   Purpose Reporting to the Associate Director of Exhibitions and Public Programs, the Event Operations Manager will plan and execute events for the Harry Ransom Center that serve researchers, students, faculty, staff, public, members, donors, and external groups. Events range from public programs and lectures, membership programs and receptions, advisory council meetings and receptions, donor events, staff gatherings, and facility rentals to a major fundraising gala held every five years. Please apply by March 29th for full consideration by the hiring committee. Responsibilities Function 1: Program Design & Delivery Working closely with staff across Programming, Membership, Development, and Marketing, helps develop, deliver, and assess both in-person and virtual programs for the Ransom Center. Manages event logistics from start to finish, including public programs, donor and member events and receptions, and staff functions. Works with caterers, independent contractors, sponsors, fellow staff, and others to ensure all events comply with university and Ransom Center policies and are in keeping with the Center's mission. Participates in event execution and is onsite for the duration of each event, including rehearsals, sound check, load-in/out, set up, and breakdown . Develop public programs budget and track use of funds. Function 2: Program Administration Solicits bids from vendors, negotiates contracts, and follows appropriate university and Ransom Center business office processes. Processes all necessary event forms, purchase requests, payments, and contracts to ensure prompt payment for services. Communicates and coordinates with vendors on vendor guidelines, arrival, load-in, and load-out procedures for all events. Works with external organizations to facilitate site rentals. Develops and shares event confirmations that include customized quotes and planned schedules for the unique needs of each event. Works with external organizations in-person, by phone, and over email to ensure each external event is thoughtfully executed. Submits invoices to organizations and maintains attendance reports following each event. Function 3: Site Administration Coordinates event plans with Ransom Center facilities manager, guards, custodians, technology, and business office staff. Collaborates with relevant staff across Programming, Development, and Marketing to review space use requests and maintains an ongoing schedule of approved external events. Provides reliable, high-quality administrative support exhibiting excellent communication, follow-up, and ability to take on independent projects. Assists with booking travel, hotel, or other arrangements for guest speakers or invited guests. Duties include but are not limited to maintaining budgets; communicating effectively with Ransom Center colleagues, outside organizations, speakers, and vendors; generating event reports; coordinating and managing special event volunteers; and representing the Ransom Center in a positive and professional manner. Required Qualifications Bachelor's degree. At least three years of experience in program and event operations, event coordination, or venue management. Proven ability to interact effectively with multifaceted audiences and provide excellent customer service. Demonstrated professional and calm demeanor in high pressure situations. Excellent communication and organizational skills and attention to detail. Strong ability to build and foster positive working relationships with internal and external event partners, vendors, sponsors, and other affiliates. Demonstrated problem-solving and decision-making abilities. Outstanding time management and organizational skills.  Relevant education and experience may be substituted as appropriate. Preferred Qualifications More than three years of full-time professional experience in program and event management. University or museum/library setting experience. Familiarity with University of Texas business practices, processes, procedures, and forms. Experience mounting and managing highly successful events for cultural sector organizations, including lecture, film, music, performance, and family events. Experience coordinating various event types including intimate gatherings with VIP guests, conferences and symposia, and large-scale high-profile events of 800+ attendees. Salary Range $45,000-$52,000, depending on qualifications Working Conditions Standard office conditions. Repetitive use of a keyboard and standard office equipment at a workstation. Light work including lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds and walking or standing during special events. Work Shift Regular M-F schedule with flexibility to work late on evenings and some weekends for scheduled events. UT Flexible Work Arrangements are supported at the Ransom Center. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest   For further information and to apply for this position, please see the full job posting:  https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Event-Operations-Manager--The-Harry-Ransom-Center_R_00031968

LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).  Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our AI-powered, end-to-end contract management and analytics platform takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston. Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. That means you’re solving for the customer every day and enjoy coming up with the creative solutions they need to be more successful.  Responsibilities:  A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customized strategic plans to drive business value through the LinkSquares platform. CSM's will engage customers via strategy calls and emails, securing buy-in for growth and resolving inquiries by aligning customers with the appropriate internal and external resources. You will serve as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal.  The CSM will play a critical role in achieving LinkSquares’ revenue growth goals, ensuring we successfully retain and expand our existing customer base. The CSM will have ownership over renewals of his or her accounts while also proactively identifying upsell and cross-sell opportunities by introducing new products and features that will drive additional value for our customers. Additional Qualifications:  Ideal candidates will have experience working in a client-facing role at a B2B SaaS company, genuine passion for customer success, and openly embrace challenges and change in an extremely fast paced environment. Few people have all of the qualifications in a job description, so if your experience is a little different, we still want to hear from you. About LinkSquares Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/   For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ . LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

POSITION SUMMARY: Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns. Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns. Handle all scheduling calls and transfer other calls/patient inquires as appropriate. Schedule patient appointments according to clinic scheduling protocols. Register patients in eClinicalWorks according to clinic protocols. Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team. Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations. Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information. Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV. Work with the referral coordinator and/or referring agencies to coordinate patient appointments. Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments. Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation). Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure. Coordinate with other call center agents to improve customer service. On occasion, based on business necessity, staff may be required to work a non-standard schedule. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.   REQUIREMENTS: Training and Experience: High school diploma or GED required. At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred. Bilingual English/Spanish required. Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred. Knowledge of: Basic computer software (Microsoft Office Suite) Call Center operations HIPAA and OSHA guidelines eClinicalWorks or similar electronic health record system Ring Central or similar phone system Managed care eligibility Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred) Ability to: Participate as an effective member of a large service-providing agency Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV Be customer service oriented Possess great active listening skills Strong telephone etiquette Maintain strictest confidentiality of patients Maintain a strict discipline in time management Operate standard office equipment Demonstrate excellent written and verbal communication skills Perform word processing and data entry tasks Meet assigned deadlines Complete assigned tasks with minimal supervision Communicate effectively with patients, staff, peers, and superiors WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption. Equal Opportunity Employer: minority/female/disability/transgender/veteran.

What you will do! MEDICAID: Provider Payment Specialist (3 positions). The purpose of this position is to assist the in-state and out-of-state health care provider community in a Customer Service Center environment to obtain correct and timely Medicaid reimbursement. The Provider Services Unit (PSU) Provider Services representatives conduct complex claims payment research and analysis to resolve claim processing issues and ensure accurate provider payments. This is done primarily via PSU's statewide Automatic Call Distribution (ACD) phone system. In addition, the representatives process electronic methods of provider inquiry such as the provider web-based functionality/email and provider correspondence. To accomplish this, the representatives must excel in customer service, must possess excellent independent problem-solving and decision-making skills, must be dedicated to responding to verbal and written inquiries from providers and others, and must have extensive knowledge of Medicaid billing requirements, and claims processing operations.     What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx Paid Leave Days: 11 paid holidays each year 3 additional paid "Personal Business Days" each year 8 hours of paid sick leave accumulated every month Progressive vacation leave accrual with increases every 5 years Pension and retirement programs Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses. Click here to learn more about State of Oregon benefits.   WHAT WE ARE LOOKING FOR: Minimum Qualifications Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.   At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.   Desired Attributes Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience. Experience within the context of healthcare claims processing. Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program Demonstrates skills in the following areas:  Excellent customer service and person-centered engagement Data reporting Team collaboration & workload collaboration Training and technical assistance Technical and computer skills Workload planning & prioritization Responsiveness and problem-solving skills Written and oral communication, including preparation of reports and presentations  Work Location: Salem/Marion; hybrid position How to apply: Complete the online application at oregonjobs.org using job number REQ-140082 Application Deadline: 10/23/2023

Are you hardworking, passionate and customer service oriented? Do you love working in an educational environment that is fun and fast paced? Want to be a part of a Cuisine team providing great food, service and education to our college campus and local community? Clark College is currently accepting applications for a permanent hourly, part-time Retail Clerk 2 to work in our busy food court. This position is responsible for delivering excellent customer service to our college campus and community, providing an essential function in the success of our kiosk and food court, merchandising our student made products, keeping the kiosk and food court area clean, organized and well stocked, while also working with the highest level of food safety. Hours are Monday-Thursday, to be scheduled 17 hours per week. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITES: Deliver excellent customer service, every time for every customer. Merchandise product displays and maintain par stocks. Maintain a positive and supportive work environment and optimistic problem-solving skills. Work with the Manager to communicate information, challenges and needs to the Cuisine Management Program. Be proficient on the Point of Sales system and adhere to proper cash handling procedures and standards with a high level of accuracy. Complete deposit slips, totals cash, prepare cash bank deposits, and make bank deposits. Maintain a clean, orderly, and well stocked environment, including balancing all side work within a scheduled shift.  Perform ordering, receiving, sales, inventory, cash control, and/or customer service functions. Understand and enforce MCI food safety policies.  Act as a steward of college resources. Perform other duties as assigned. Qualifications POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: High School Diploma or equivalent. Valid State of Washington Food Handlers Card.   JOB READINESS/WORKING CONDITIONS: Ability to stand for 4-6 hours.  Ability to climb a ladder, crouch and kneel. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.   This position is represented by Washington Public Employees Association.  Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Supplemental Information SALARY RANGE:  $16.90-$22.32/hour. Step A-M | Range: 34 | Code: 227G Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.   APPLICATION DEADLINE :   Required application materials must be completed and submitted online by 3 p.m., October 25, 2023.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application  Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process. Please apply online at  www.clark.edu/jobs .    To contact Clark College Human Resources, please call (360) 992-2105 or email  recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or  security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:  http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES  Corrected or extended notices will be posted online and in the Human Resources Office.                                                               Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317,  ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.     Clark College Human Resources October 3, 2023 23-00105

Clark College is currently accepting applications for a full-time, 12-month, exempt Basic Needs Navigator position in the Student Affairs Unit, reporting to the Dean of Student Engagement. The Basic Needs Navigator (BNN) position will work with students to provide support and resources to meet their basic needs. This work includes providing intake, assessment, referrals and support in accessing educational, employment readiness, and financial and skill-building activities. The BNN will also work to build resource and referral connections with external organizations that provide basic needs resources. The BNN will also actively participate as a member of the statewide Cohort of BNNs, including attending trainings and meetings; contribute to the development of the statewide and campus specific Hunger-Free and Basic Needs Strategic Plan development and implementation; participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing student basic needs; and in collaboration with WSAC and the SBCTC, support the implementation of a student survey that assess food and housing security and access to basic economic supports.   The Basic Needs Navigator position is 32 hours per week (80% FTE) and benefits eligible. The typical schedule is Monday through Thursday, 8:00 am to 5:00 pm. This position requires in-person work. This position is exempt under FLSA but eligible for overtime and reports to the Dean of Student Engagement. The Basic Needs Navigator is funded by a state allocation and the Clark College Foundation. Continuation of the position is dependent upon ongoing program funding allocated by Washington State.   At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITIES: Provide follow up and ongoing support to help students resolve financial, personal, and other emergencies related to food insecurity and campus and community resources.   Implement an intake process for students to apply for public benefits that includes appropriate assessment of eligibility and overview of educational, employment readiness, financial, or other skill-building needs.  Provide intake, ongoing student support, and help facilitate wrap around services for students.  Collaborate with Student Leaders, Student Affairs Staff and other college employees to plan and implement campus programs addressing food and housing insecurity.  Participate in college wide efforts to support student access, persistence, and completion as part of Guided Pathways, Adult Reengagement, and other initiatives.  Coordinate with community agencies to increase student access to basic needs including housing, childcare, food, healthcare, and transportation resources. Serve as liaison between community agencies and students and make appropriate referrals.   Lead efforts to develop community resource referral processes, documents, and marketing materials. Maintain student confidentiality and comply with FERPA regulations.  Actively participate as a member of the statewide Benefits Navigator Cohort, including attending trainings and meetings. Contribute to the development of the statewide and campus specific Hunger-Free and Basic Needs Strategic Plan development and implementation. Participate in ongoing evaluation and revision efforts to ensure appropriate and effective supports for prioritizing student basic needs. In collaboration with WSAC and the SBCTC support the implementation of a student survey that assess food and housing security and access to basic economic supports Supporting Students. Work with other Benefit Navigators and the SBCTC to enhance community partnerships to support students and increase options for individuals to meet their basic needs. Conduct outreach and recruitment that targets low-income and food-insecure students.   Perform related duties as assigned. Qualifications MINIMUM QUALIFICATIONS: Associate’s degree AND two (2) years of experience serving students or equivalent related education/work experience. Experience planning and organizing that includes using communication skills, public speaking, listening, and writing.  Experience working with Google Suite, Microsoft Office or similar programs. Experience effectively handling sensitive and confidential information and materials. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.     JOB READINESS/WORKING CONDITIONS: Strong problem-solving skills  Excellent customer service, communication, presentation, and teamwork skills.   Demonstrated problem-solving and analytical abilities.   Experience working with diverse populations including students, staff, faculty, and community members.  Availability for in-state travel for trainings and meetings.  Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Supplemental Information WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.   McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.    Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.   Campus bookstore offers snacks, apparel, and specialty supplies.   On-campus early childhood education care program (pending registration and availability).  Gym and recreation facilities available for membership.   Clark promotes wellness with a variety of different workshops and events   SALARY RANGE:  $46,477-$53,780 annually at 80% FTE (based on full time salary of $58,059-$67,226) commensurate with qualifications and experience. Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials: Clark College Online Application  Current resume, with a minimum of three (3) references listed Cover letter describing background and experience related to qualifications and responsibilities of the position Responses to the supplemental questions included in the online application process  Please apply online at  www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email   recruitment@clark.edu .   APPLICATION DEADLINE:   Required application materials must be completed and submitted online by 3 p.m., October 26, 2023.   CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or   security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here:   http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.   CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.   Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.   Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community.  The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317,   ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 6, 2023 23-00101

An organization who helps people 

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org . We offer great benefits, competitive pay, and great working environment!    We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 12 Paid Holidays 3 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $24.47 - $29.48. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community members.                             ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop, coordinate, and implement outreach activities. Coordinate data collection and reporting used for monthly reports. Identify community leaders and key informants to serve as social network contacts. Complete monthly reports as required by the Options contract. Implement the core concepts and key components of the Options intervention. Manage program supplies and purchase supplies as needed for distribution to clients. Develop level curricula and facilitate group-level workshops. Chart client progress and reporting through data entry and maintain client files according to program protocols. Follow up with providers and clients to assess whether a referral was successful. Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures. Participate in program quality management processes Attend community meetings to promote APLA Health programs and encourage client referrals. Participate in events that promote APLA Health’s services. Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.   Provide non-medical case management to West Hollywood Community Members. Complete quarterly reports for the West Hollywood program. Attend trainings to enhance knowledge and skills to promote client engagement and retention skills. Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services. Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred. Knowledge of: HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV. Ability to: Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes;  maintain confidentiality of clients; work in the field with minimal supervision;  when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care. COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons. Equal Opportunity Employer: minority/female/disability/transgender/veteran.  

Cummins Behavioral Health Systems, Inc.  has a full time, hybrid/remote position available as a Centralized Access Representative in Avon, Indiana.  Job Summary: Under the general supervision of the Centralized Access Team Leader. Looking for a positive, empathic, and professional individual. The Centralized Access Representative performs essential functions pertaining to admission process including inquiry, virtual access, and scheduling. Essential Functions and job duties: Answer incoming calls for new consumers. Completion of the inquiry documentation. Schedule new appointments and scheduling follow-up/cancelation/reschedules appointments. Verify insurance to determine eligibility, deductible and co-payment amounts and obtain initial authorization and enter coverage plans. Direct and assist new consumers to patient portal or Cummins website to complete registration and clinical paperwork which includes completing the following: Send email including Guide on How to Access Portal/Cummins Website and Instructions on Downloading Google and confirm receipt of email before getting off the phone.   Review needed forms to be completed prior to intake.  Explain the intake process and hours of open access. Review, and verify, that all intake paperwork is complete and/or scanned into electronic health record and update electronic health record as needed and complete the registration process. This position will be hybrid/remote after 3 months. Additional Responsibilities:   May be assigned other responsibilities as designated by supervisor.              Education  and/or Experience: High School graduate or equivalent preferred. Minimum of two (2) years of work experience in medical or behavioral health office and or 2 years customer service. Bilingual preferred but not required. Qualification Requirements: You are required to have received at least one COVID-19 vaccine prior to your first day of employment. Knowledge of medical terminology preferred Strong computer skills, including experience with Internet and Internet usage, Excel, Word, email, and web-based applications. Demonstrates an ability to use good judgment for maintaining confidentiality. Regular and predictable attendance and punctuality. Knowledge, Skills & Abilities: Ability to establish rapport quickly. Ability to communicate and demonstrate problem-solving skills. Ability to collect information from consumer and family members to determine nature and extent of consumer needs. Ability to maintain ethical behavior in relationship with consumer. Ability to provide courteous customer service to consumers and other staff members. Ability to multi-task, have attention to detail, strong organization skills, and a team player. Ability to work well under pressure in a fast-paced environment As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. Benefits Include: Competitive salaries Excellent work life balance (paid time off and holidays) Professional and Leadership Training and advancement Diverse career tracts Comprehensive insurance package Clinical support from leaders in field Matching contributions to your 401K program Learn about the many rewards of a career with Cummins. Apply today at: www.cumminsbhs.org We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226854-47726.html

United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky.   POSITION   The role of the WayPoint Coordinator, WayPoint Initiative (WCWI) is to assist clients who visit UWBG WayPoint Center - C entro San Juan Diego   UWBG WayPoint Centers are sites located in and around the neighborhoods they exist to serve and will provide a multitude of services including, but not limited to, financial stability education, free income tax preparation, and other programming related to empowering families and helping youth to succeed.    The WayPoint Coordinator reports directly to a WayPoint Manager.   ESSENTIAL FUNCTIONS: Acts as the keyholder, or employee responsible for handling operational procedures, providing customer service, and maintaining a clean and orderly environment. Serves as the first point of contact for any client seeking services. Works alongside agency partners whose services are also offered within the center. Performs intake for clients and connects them to appropriate services. Collaborates with the UWBG 2-1-1 (24/7 365) Health & Human Services Referral line to coordinate services and referrals when necessary. Is frontward facing and sees him/herself as an advocate for the community. Understands and is mindful of the opportunities to expand the initiative and occasionally serves as UWBG’s representative to the surrounding community. May rotate between assigned site and other Waypoint centers. Manages documentation for organizational purposes, as well as management and reporting for federal and non-federal grants. Other duties as assigned.    CORE UNITED WAY COMPETENCIES ❖ MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation. ❖ RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. ❖ COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. ❖ RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. ❖ BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.   COMMUNITY IMPACT COMPETENCIES Drive for Stakeholder Success Effective Communication Adaptability and Change Management Cross-Functional Capability and Collaboration   QUALIFICATIONS: Associate’s degree or equivalency required. Minimum of two years of continuous work experience in an office environment required. Fluent bi-lingual English/Spanish is required. Work in human services, case management, counseling, eligibility determination, social services, non-profit, and oversight is preferred. Computer literacy, particularly in Microsoft Office. Knowledge of current conditions and history of the neighborhoods being served and surrounding nonprofit organizations is highly preferred. Resident of one of the counties being served (past or present) highly preferred. Strong organizational and time-management skills. Excellent oral and written communication skills. Strong customer service skills and enjoys working with the public. Is empathetic and possesses the soft skills required to serve vulnerable populations with dignity and respect. Is flexible and willing to work occasional evenings/nights; Saturday shift sometimes required.     PHYSICAL REQUIREMENTS The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, and operate a computer and other standard office machinery. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50 lbs.   A valid Kentucky driver’s license is required as well as access to a reliable insured automobile to be used for work-related travel in the Central Kentucky area. Must be willing to occasionally work a non-standard work schedule including nights, weekends, and other unusual hours.    PRE-EMPLOYMENT SCREENING REQUIREMENTS Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, language testing, and Motor Vehicle Record (MVR) review.   BENEFITS Our robust benefits package includes 100% employer-paid premiums on employee-only health, dental, and vision plans; 3%-6% employer contributions to 401(k), employer-paid life/STD&LTD insurance; generous parental leave policy, PTO, and more.  Hourly rate - $18.97-$23.59.   APPLY Please visit UWBG’s  Career Opportunities to complete an application.