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National Wildlife Federation Reston, VA, USA
Jun 19, 2019
Full time
Founded in 1936, the National Wildlife Federation (NWF) has grown into America’s largest conservation organization with 51 state/territorial affiliates and more than six million members and supporters nationwide.  The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world, and the Federation is committed to inspiring all people around our shared love of nature and wildlife by creating a welcoming and inclusive community representative of all Americans.  To support our mission we are seeking a .NET Developer to join our Strategic Business Operations team in Reston, VA.  In this role you will work on the National Wildlife Federation’s conservation program applications, flagship enterprise (CMS) website, and new, mission-driven innovation products and services.  You must have a strong understanding of architectural principles for scalable, service-oriented applications. You should possess an ability to work iteratively and collaboratively with UX and graphical design leads to articulate the impact of design options on development considerations. This is an ideal opportunity for someone seeking a long-term relationship with a nonprofit organization and a position that offers and requires creative flexibility and co-ownership of the entire product lifecycle.  Your Responsibilities: Technical leadership across the following aspects of application development: architecture, performance analytics and metrics, reusability, scalability, security, testing maintenance break/fixes Become knowledgeable about our mission and the unique attributes and metrical goals of internal partners with whom projects would be undertaken. Gather requirements for projects and manage an archive of the requirements journey, including scope change decisions and rationale. Determine communications required for projects, including weekly core team meetings, daily stand-ups as needed, and formal reports for project teams. Create database schemas and data flow diagrams, develop and maintain technical and user documentation manuals for each product. Create integrations with data storage solutions i.e. Microsoft SQL server and external/3rd party data sources such as vendor API’s and/or web services. Provide accurate development estimates and meet development deadlines. Document requirements and produce technical documentation for solutions built. Be available after hours when the infrequent need for enterprise troubleshooting arises. Qualifications: Minimum of 5 years’ experience in software architecture for and hands-on development with .NET and related web development technologies Ability to work with technical upline reporting to keep or bring projects back on track, which can include advising on and making best value trade-offs Ability to discern if and when knowledge is lacking, and to in those instances utilize resources to learn and develop capabilities as required Experience with the following: Constructing and building consumable APIs, RESTful interface, and/or web services C#, ASP.NET and MVC frameworks — Identity Management, .NET MVC architecture, SQL Server (2014+) processing, and third-party .NET library integrations A wide variety of front-end web technologies including HTML5/CSS3/JS, 3rd party JavaScript libraries and modules (i.e. jQuery, Angular, Kendo, Telerik Suite), responsive CSS frameworks (i.e. Bootstrap), and writing custom scripts for advanced XHR capabilities Version control experience, Team Foundation Server preferred Application Lifecycle Management software a plus, Atlassian JIRA/Confluence for ticket tracking is preferred Configuring IIS for .NET web application deployments, configuring and automating MS Build scripts and their dependencies, including test automation Waterfall and agile project teams Excellent troubleshooting and analytical skills Experience working in a team environment, including articulating the case for chosen approach or solutions, and working with an infrastructure team to troubleshoot issues and participate in formal escalation path activities Able to work independently and prioritize deliverables that serve the critical path and maximize time utilization Comfortable with and interested in rapidly learning new systems, software, and technologies Preferred Qualifications: BS in Software Engineering, Computer Science, or related field from an accredited college Good understanding of modern UX techniques, preference for experience working alongside a UX designer Knowledge of constituent data and customer relationship management systems is a plus Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. The National Wildlife Federation offers excellent benefits, including 16 weeks of paid FMLA leave, competitive compensation, and a family-friendly, flexible work environment. Application: We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of people and wildlife in a rapidly changing world.  We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex, (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state or local law.  We are proud to be an equal opportunity employer.  Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity and inclusion at https://www.nwf.org/About-Us/DEIJ . If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244. If you meet more than 75% of the qualifications of this description, we support your application.  If selected, a background check will be conducted. Candidates should submit a cover letter and resume.
TTEC 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169
Jun 19, 2019
Full time
When everything’s connected, how we connect is everything… and we’d like to connect with you too! Connect your compassionate nature, service orientation and previous customer service experience to a new career as a Bilingual Healthcare Licensed Insurance Agent with TTEC in Las Vegas, Nevada. TTEC is offering you the chance to be paid to learn a new career and gain your license all on us. About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy FREE licensing course (and you’ll be paid for your time to boot) Flexible and growth-oriented study sessions All state licensing exam fees covered by company Yearly renewal of license provided by TTEC as your employer Fun, talented and witty teammates Knowledgeable, encouraging, supportive and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you’d expect What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. Once you become a Licensed Healthcare Insurance Agent, on a typical day, you’ll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up Open and maintain customer accounts and information Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner Resolve customer technical issues with patience and understanding Identify additional needs customers may have and help them to upgrade products or services Why You? What You Bring Aptitude and tenacity to be learn about what it takes to become a licensed healthcare insurance associate including passing the state licensing exam (and yes… we will help… those who take it seriously and accept our coaching are extremely likely to pass on the first try… a few have to take it again… and yes... we’ll help you through that too!) Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) Strong customer service orientation Ability to adapt and excel in a fast-paced work environment High school diploma or equivalent is the minimum and… with education… more is better Handy with MS Windows and other computer applications The passion and drive to make a difference Join Us We encourage you to visit us at 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, Mondays through Fridays, 9 AM to 3 PM, text ‘TTEC’ to 97211 or apply online today: Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates’ team. For more information about TTEC or other jobs in Las Vegas, Nevada, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. Cuando todo está conectado, cómo nos conectamos lo es todo... ¡Y también nos gustaría conectar contigo! Conecta tu naturaleza compasiva, tu orientación al servicio y tu experiencia en atención al cliente a una nueva carrera como Agente certificada/o en seguros de salud de TTEC en Las Vegas, Nevada. TTEC te ofrece la oportunidad de obtener una remuneración económica por aprender una nueva actividad profesional y obtener tu certificación.   Sobre TTEC: Ayudamos a las marcas globales a brindar un servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecer su negocio. Nuestra filosofía está basada en un principio fundamental: la atención sencilla, inspirada y con sentido humano al cliente aporta un valor duradero a todas las personas involucradas. Tu puesto trae a la vida ese concepto.    La vida en TTEC   Como compañía global, estamos siempre en movimiento. Cuando una de nuestras empleadas o empleados se está yendo a dormir, del otro lado del mundo una compañera o compañero ya bebió su café (o té) y está lista/o para iniciar su turno laboral. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo eventos de la compañía que nos permiten reunirnos y celebrar nuestros logros. También nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Por lo tanto, si estás buscando una vida llena de propósito, pasión y posibilidades de carrera, sigue leyendo...   Como representante de atención al cliente de TTEC, disfrutarás de: Un curso gratuito de certificación (también recibirás una remuneración durante el período de arranque). Sesiones de estudio flexibles y orientadas al desarrollo profesional. Todas las cuotas de los exámenes necesarios para obtener las licencias estatales correspondientes son cubiertas por la empresa. Renovación anual de la licencia a cargo de TTEC. Compañeras y compañeros de trabajo divertidas/os y talentosas/os. Líderes de equipo con experiencia, que te motivarán y apoyarán. Ambiente familiar. Eventos temáticos para el personal. Organización diversa con enfoque comunitario. Desarrollo profesional y múltiples oportunidades de aprendizaje para personal con ambición. Y sí...también los competitivos bonos por desempeño que esperas. Tus labores   ¿Te apasiona ayudar a otras personas y darles tranquilidad? Se trate de recibir respuestas prontas de las y los clientes, asesorarles con paciencia y empatía sobre productos relacionados con la salud o resolver sus problemas con una sonrisa, tú serás la diferencia para que las y los clientes tengan una experiencia excepcional. Te capacitaremos para ser una experta o experto en la materia, de modo que te sientas segura/o de brindar el más alto nivel de servicio posible. Confiamos en que ya posees el único ingrediente que no puede enseñarse a nadie: una naturaleza empática y solidaria que le brindará apoyo a nuestras clientas y clientes en algunos de los momentos más difíciles de sus vidas. También tendrás la oportunidad de entablar nuevas amistades y desarrollarte profesionalmente en un ambiente amigable y lleno de energía.   Una vez que seas un/a agente certificada/o en seguros de salud, en un día normal, tú: Ayudarás a las y los clientes a comprender sus coberturas y seleccionar los productos y servicios adecuados, así como las mejores soluciones para satisfacer sus necesidades personales y financieras de salud. Brindarás atención a las y los clientes durante todo el ciclo de vida de servicio y ventas, en el que podrías aceptar llamadas entrantes o hacer llamadas de seguimiento. Abrirás las cuentas de las y los clientes y mantendrás su información. Responderás las preguntas de las y los clientes con compasión y escucha activa, y les brindarás la mejor solución, de una manera eficiente. Resolverás con paciencia y comprensión problemas técnicos relacionados con la atención a las y los clientes. Identificarás necesidades adicionales que pudieran tener las y los clientes, y les ayudarás a adquirir nuevos productos o servicios. ¿Por qué tú? Lo que necesitamos de ti: Aptitud y tenacidad para aprender lo que necesitas para convertirte en un/a agente certificada/o en seguros de salud, incluyendo aprobar el examen estatal de certificación (y sí… nosotras y nosotros te ayudaremos… quienes lo tomen en serio y acepten nuestra orientación tienen muy altas posibilidades de aprobar en el primer intento… Algunas personas tienen que volverlo a tomar… y sí... ¡te ayudaremos también con eso!). Integridad para seguir los lineamientos de la HIPAA para mantener la privacidad de las y los pacientes (tal como desearías que alguien lo hiciera si se tratara de tu propia información). Fuerte orientación de servicio. Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado. Escolaridad secundaria o equivalente como mínimo. Experiencia con MS Windows y otras aplicaciones informáticas. La pasión y determinación para hacer una diferencia. Únete a nuestra empresa   Te invitamos a visitarnos en 3700 S. Maryland Parkway Suite 200 Las Vegas, NV., 89169, de lunes a viernes, de 9 am a 3 pm; a enviar 'TTEC' en un mensaje de texto al 97211 o a postularte hoy en línea: Haz clic en el botón  Apply now . ¿Cuál es el siguiente paso? Después de haber llenado la solicitud en línea, por favor mantente al tanto de tu correo electrónico y revísalo regularmente para obtener instrucciones. Gracias por postularte: llegó la hora de compartir esta oportunidad con tu red y experimentar la alegría de trabajar con amigas y amigos (además de nosotros, por supuesto). Si eres veterana o veterano militar, guardia en activo o en reserva, o cónyuge de un/a militar: Valoramos tu experiencia y creemos que estás preparada/o para desempeñarte en el mundo civil y asumir los proyectos más innovadores y exigentes de TTEC. Tu experiencia práctica con la globalización significa que estás preparada/o para interactuar con nuestros clientes, clientas y personal de todo el mundo. Superar la adversidad y adaptarte al cambio te ha preparado para desempeñarte en nuestro entorno dinámico. Estamos buscando líderes. Innovadoras e innovadores. Sabemos que ningún trabajo es tan importante como servir a tu país, pero esperamos que ofrecer una atención de excelencia a las y los clientes sea para ti otro propósito digno de alcanzar.   Damos la bienvenida a buscadoras y buscadores de nuevos caminos ¿Es tiempo de cambiar de profesión? Si te has desarrollado profesionalmente como recepcionista o asistente administrativa/o, en ventas al menudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de la salud.     Para obtener más información sobre TTEC u otros empleos en Las Vegas, Naveda, visita TTECjobs.com o busca #ExperienceTTEC en redes sociales para participar en la conversación global.   Como requisito para obtener el empleo, TTEC requiere que todo el personal contratado en los Estados Unidos apruebe exitosamente una revisión de antecedentes penales y, dependiendo de la sede y la campaña, un análisis de detección de drogas. TTEC ofrece igualdad de oportunidades laborales.    
Tahirih Justice Center 881 Sneath Lane, Suite 115, San Bruno, CA 94066
Jun 19, 2019
Full time
Tahirih Justice Center is committed to diversity, equity and unity as core values. We practice inclusiveness in decision making through consultation with employees throughout the organization. Tahirih seeks to hire and retain employees whose diversity reflects the communities we serve. We encourage candidates who are committed to equity and who are from all backgrounds, experiences, abilities and identities to apply. Position Summary:  Tahirih is seeking to hire a Social Services Program Manager to maintain culturally and trauma-informed case management services in our office located in San Bruno, California. Primary Responsibilities Manage a caseload of 10-20 cases; Supervise case management support staff (approximately 1-2 full-time staff, 2 interns per semester and a Bahá'í Service Fellow when available); Monitor and evaluate quantity and quality of service provision ongoing; Conduct outreach and advocacy in local and regional forums; Develop departmental trauma informed policies and protocols; and Support Social Services fundraising opportunities. Qualifications 3 years of relevant experience serving the needs of immigrants or another diverse population; Minimum 2 years of case management experience; Spanish proficiency; Experience and/or knowledge about domestic violence, sexual abuse, and human trafficking; Knowledge about non-profit funding, grant-writing, and reporting.   Annual salary and benefits:   Competitive compensation depends on experience. Generous benefits include fully-paid employee health, vision and dental insurance; a 401(k) defined contribution retirement plan; flexible work schedules; professional development including in-house training programs, staff enrichment retreats and other growth opportunities. Employees have a very generous self-managed leave benefit inclusive of vacation, sick and holidays, including an office closure the week between Christmas and New Year’s.   About the Tahirih Justice Center:   The Tahirih Justice Center is a growing national non-profit organization that supports the courage of immigrant women and girls who refuse to be victims of violence by providing holistic legal services and advocacy in courts, Congress, and communities. Through pro bono holistic legal services, community outreach and education and nonpartisan public policy advocacy, Tahirih protects women and girls seeking protection from gender-based human rights abuses such as domestic violence, sexual assault, human trafficking, female genital mutilation, honor crimes, and forced marriage. Tahirih is a Bahá’í-inspired organization and works to create a world where women and girls can live in safety and with dignity. Tahirih’s 70 employees work from offices in the DC metro area, Baltimore, Houston, Atlanta, and the San Francisco Bay Area.   Submissions:   Please include a cover letter, resume, and a list of three references. Please note: Candidates must be authorized to work in the United States for any employer.  
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