Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Hours: Part time (30 hours) variable shifts; Monday-Friday 5:30PM to 11:30PM Pay Rate: $14.00 hourly plus shift differential Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean Driving record. Legible penmanship and ability to read and write at high school level is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Hours: Part time (30 hours) variable shifts; Monday-Friday 5:30PM to 11:30PM Pay Rate: $14.00 hourly plus shift differential Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean Driving record. Legible penmanship and ability to read and write at high school level is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Hours: Part time (16 hours); Saturday - Sunday 4:00 pm to 12:30 am Pay Rate: $14.00 hourly plus shift differential Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean Driving record. Legible penmanship and ability to read and write at high school level is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Hours: Part time (16 hours); Saturday - Sunday 4:00 pm to 12:30 am Pay Rate: $14.00 hourly plus shift differential Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean Driving record. Legible penmanship and ability to read and write at high school level is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. Pay for this union position is $16.15 per hour. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. Pay for this union position is $16.15 per hour. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support through individual and corporate giving. Now is the time to make a difference! The Illinois Region of the American Red Cross is seeking a Regional Philanthropy Officer to join our Chicago development team cultivating individual donors. The Regional Philanthropy Officer will identify, engage, cultivate, solicit, and steward current and prospective donors, in expanding their financial support of the work of the American Red Cross. You will be responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. Responsibilities 1. Strategy: Reports directly to the Regional Chief Development Officer (RCDO) and supports them in the d evelopment and execution of ongoing strategies for qualifying donors to ensure retention, growth of donor contributions and recapturing of previous donors. Works collaboratively with other departments and partners with development staff at the National Office to support the RCDO in the creation of customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: May require periodic travel throughout the region dependent on budget and at the direction of the RCDO. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Do you want to make a difference? Join The American Red Cross, the world’s largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support through individual and corporate giving. Now is the time to make a difference! The Illinois Region of the American Red Cross is seeking a Regional Philanthropy Officer to join our Chicago development team cultivating individual donors. The Regional Philanthropy Officer will identify, engage, cultivate, solicit, and steward current and prospective donors, in expanding their financial support of the work of the American Red Cross. You will be responsible for meeting an annual revenue target by working with an assigned portfolio of donors and prospects to advance the mission of the organization and assist donors in creating meaning in their lives through giving to the American Red Cross. Responsibilities 1. Strategy: Reports directly to the Regional Chief Development Officer (RCDO) and supports them in the d evelopment and execution of ongoing strategies for qualifying donors to ensure retention, growth of donor contributions and recapturing of previous donors. Works collaboratively with other departments and partners with development staff at the National Office to support the RCDO in the creation of customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect. 2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to form deep relationships. Responsible for minimum annual fundraising goal tied to segmented or blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop donor management plans for entire portfolio resulting in strategic, knowledgeable and complex asks. Personally solicits assigned donor portfolio through face to face visits, including preparation of personalized materials. Revenue target may increase due to major domestic disasters. 3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. Works with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Identifies potential planned giving prospects among assigned donors and partners with Region’s assigned Gift Planning Officer to solicit those prospects. Updates donor records in region and/or district database and Salesforce.com following donor contacts. 4. Relationship Development: Develops ongoing relationships with major donors for the benefits of the American Red Cross. Accountable for cultivating relationships for individual fundraising, organizational fundraising or both as outlined below: a. Individuals: Cultivates relationships with individual donors personally and by supporting volunteer leaders in peer-to-peer outreach, (if appropriate) using giving societies such as the Tiffany Circle Society of Women Leaders as a key program. 5. Other: Participates in disaster relief fundraising projects as appropriate. May oversee and have responsibility for staff development. 6. It is the responsibility of all Red Cross staff members to recruit, train and work with volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintain a cooperative atmosphere for everyone. It is expected that each member of the regional management team to work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. 7. Carries out any additional assignments required to fulfill the mission of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable. Experience: Minimum three years sales and/or fundraising experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is required. Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. Excellent verbal and written skills. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Travel: May require periodic travel throughout the region dependent on budget and at the direction of the RCDO. Travel: Requires frequent travel within the Region. The amount will vary depending upon size and geography of region. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Lead Technologist, staff can expect to provide daily lead functions. Perform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Resolve compatibility problems; provide complex reference and consultation services to hospitals and transfusion services. Perform automated and manual test procedures on blood samples. Demonstrate excellent customer service and positive professional image. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Responsibilities: 1. Manage daily workflow including patient and donor work. 2. Manage reagent inventory including ordering, receiving, inspecting and preparing reagents. 3. Perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. Assist lab assistants, technicians, and technologists in problem resolution. 4. Consult and communicate with staff at other medical facilities, to resolve complex serologic problems and provide special units to transfusion recipients. 5. Perform labeling and verification of blood products. 6. Perform maintenance, repair and validation of laboratory equipment and software maintenance. 7. Perform duties associated with document development and management. 8. May perform manufacturing duties associated with special blood products, if applicable. 9. Adhere to procedures and good manufacturing practices (GMP). 10. Maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Shift: 1st Shift Qualifications MT(ASCP), BB(ASCP) or equivalent required. SBB (ASCP) or equivalent preferred. Minimum of 6 years blood banking experience including high complexity testing required. State license may be required where applicable. Effective communication/interpersonal skill and excellent technical skills required. Competitive Salary & $5,000 sign-on bonus!! *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Lead Technologist, staff can expect to provide daily lead functions. Perform basic and advanced donor and patient tests and interpret results to determine donor-recipient compatibility. Resolve compatibility problems; provide complex reference and consultation services to hospitals and transfusion services. Perform automated and manual test procedures on blood samples. Demonstrate excellent customer service and positive professional image. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Responsibilities: 1. Manage daily workflow including patient and donor work. 2. Manage reagent inventory including ordering, receiving, inspecting and preparing reagents. 3. Perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. Assist lab assistants, technicians, and technologists in problem resolution. 4. Consult and communicate with staff at other medical facilities, to resolve complex serologic problems and provide special units to transfusion recipients. 5. Perform labeling and verification of blood products. 6. Perform maintenance, repair and validation of laboratory equipment and software maintenance. 7. Perform duties associated with document development and management. 8. May perform manufacturing duties associated with special blood products, if applicable. 9. Adhere to procedures and good manufacturing practices (GMP). 10. Maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Shift: 1st Shift Qualifications MT(ASCP), BB(ASCP) or equivalent required. SBB (ASCP) or equivalent preferred. Minimum of 6 years blood banking experience including high complexity testing required. State license may be required where applicable. Effective communication/interpersonal skill and excellent technical skills required. Competitive Salary & $5,000 sign-on bonus!! *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III Shift: 2nd, 3rd or Baylor Shift avaiable (including weekends) Qualifications: MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years of blood banking experience, Licensure if required by state MLT (ASCP). Minimum 4 years of general laboratory experience, Licensure if required by state. Good written and verbal skills to communicate effectively with internal and external customers. Ability to work on a team. May involve variable locations and some travel Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist, staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III Shift: 2nd, 3rd or Baylor Shift avaiable (including weekends) Qualifications: MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years of blood banking experience, Licensure if required by state MLT (ASCP). Minimum 4 years of general laboratory experience, Licensure if required by state. Good written and verbal skills to communicate effectively with internal and external customers. Ability to work on a team. May involve variable locations and some travel Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our Chicago reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III Qualification: CLS, MLS, MT(ASCP) or BB(ASCP) /equivalent with 4 years experience, bachelor’s degree with major in biological science or chemistry plus 3-6 years blood banking experience, or MLT (ASCP) certification plus 3-6 years blood banking experience. MT (ASCP) and/or BB(ASCP) or equivalent preferred. Schedule: Variable Shifts Available (2nd, 3rd or Weekend Baylor Shift) The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Competitive Salary & $5,000 sign-on bonus!! *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 01, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our Chicago reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III Qualification: CLS, MLS, MT(ASCP) or BB(ASCP) /equivalent with 4 years experience, bachelor’s degree with major in biological science or chemistry plus 3-6 years blood banking experience, or MLT (ASCP) certification plus 3-6 years blood banking experience. MT (ASCP) and/or BB(ASCP) or equivalent preferred. Schedule: Variable Shifts Available (2nd, 3rd or Weekend Baylor Shift) The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Competitive Salary & $5,000 sign-on bonus!! *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Description
For 25 years, SOS Children’s Villages Illinois has provided the highest quality of care for Illinois’ most vulnerable children and families. We are the first self-funded SOS organization in the United States. Since our beginning, we have carried on the successful track record of SOS-Kinderdorf International in transforming children with a broken childhood into caring, productive, self-reliant adults. In addition, we have pioneered a number of successful programs such as providing SOS Children continued support as they enter young adulthood, and empowering parents to pursue successful reunification of their families.
Our team passionately provides support and works collaboratively to raise our children. We are seeking a Child Welfare Supervisor who exhibits this same type of passion and effort in all aspects of the work they perform at SOS Children’s Villages Illinois (SOSCVI). Our Roosevelt Square Village in Chicago, IL, is a community comprised of direct caregivers, clinical service providers, case workers, and support staff, who make the mission of SOSCVI a reality for children in care. This position directly supervises our Child Welfare Specialists who serve our clients who live on our village and in the community.
SUMMARY OF DUTIES
The Child Welfare Supervisor provides direct supervision to the case management staff in order to ensure the delivery of quality services to SOS children, foster parents and biological families in order to achieve the particular case goal as outlined and explained in the client service plan.
Supervise all child welfare services, including intake, case management and foster home placements, while monitoring clinical and legal services.
Work with the Director of Programs and Services and other supervisory staff to develop and implement other programs to ensure that necessary services are provided to SOS children and their families.
Provide regularly scheduled and documented supervision with case management staff. Facilitate professional development and training opportunities for case management staff.
Ensure that complete, accurate, and current documentation is maintained for all SOS children. Emphasis on the timely completion of all DCFS required paperwork, including 906, 1420 and 1425. Responsible for the implementation and coordination of SACWIS requirements.
Conduct quarterly file reviews.
Facilitate and participate in family and team meetings. As needed, provide consultation to foster parents to ensure adequate understanding of case dynamics.
Prepare monthly foster care agency performance report, and meet with APT monitor monthly. Prepare for and attend required case meetings, ACR’s, court dates, and staffing as required.
Monitor foster homes in accordance with DCFS 402 standards and act as liaison to the DCFS Foster Home Licensing Agent.
Participate in the agencies annual Foster Parent Law Implementation Plan.
Develop relationships and coordinate with DCFS, LANS and other community agencies for the maximum utilization of available resources to address all service goals.
Submit reports as required by the Director of Programs and Services at the Village.
Perform on-call duties as needed.
Communicate problems and issues within the department to the Village Director.
Complete all mandatory DCFS, agency and job specific training.
Comply with all SOS policies, state, federal, county and city laws, rules and regulations.
Participate in ongoing professional development workshops and seminars as required by the organization and other governing bodies.
Attend required staff meetings, agency meetings, supervision and other meetings as requested.
Qualifications
MSW or other relevant Master’s Degree.
Three years direct service child welfare experience and one year of experience supervising child welfare staff; or 5 years direct service child welfare experience and proven leadership skills.
DCFS Child Welfare Employee Licensure required; 402 Licensure preferred or ability to pass 402 licensure test within 3 months of employment.
Experience in behavior management programs and needs assessment helpful.
Ability to lead a team, including strong communication and organizational skills. Must be able to exercise discretion and independent judgment.
Ability to work with DCFS, courts, and other social service systems and the ability to relate to the Agency staff and to the public in a courteous and professional manner.
Ability to handle sensitive and confidential materials.
Reliable, punctual, and able to manage multiple tasks and able to work flexible hours.
Ability to work in an alcohol, tobacco and drug-free environment.
Ability to pass DCFS required criminal background check including CANTS/SACWIS and SORS.
Ability to provide required DCFS Medical Report/TB test.
Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.
Oct 29, 2019
Full time
Description
For 25 years, SOS Children’s Villages Illinois has provided the highest quality of care for Illinois’ most vulnerable children and families. We are the first self-funded SOS organization in the United States. Since our beginning, we have carried on the successful track record of SOS-Kinderdorf International in transforming children with a broken childhood into caring, productive, self-reliant adults. In addition, we have pioneered a number of successful programs such as providing SOS Children continued support as they enter young adulthood, and empowering parents to pursue successful reunification of their families.
Our team passionately provides support and works collaboratively to raise our children. We are seeking a Child Welfare Supervisor who exhibits this same type of passion and effort in all aspects of the work they perform at SOS Children’s Villages Illinois (SOSCVI). Our Roosevelt Square Village in Chicago, IL, is a community comprised of direct caregivers, clinical service providers, case workers, and support staff, who make the mission of SOSCVI a reality for children in care. This position directly supervises our Child Welfare Specialists who serve our clients who live on our village and in the community.
SUMMARY OF DUTIES
The Child Welfare Supervisor provides direct supervision to the case management staff in order to ensure the delivery of quality services to SOS children, foster parents and biological families in order to achieve the particular case goal as outlined and explained in the client service plan.
Supervise all child welfare services, including intake, case management and foster home placements, while monitoring clinical and legal services.
Work with the Director of Programs and Services and other supervisory staff to develop and implement other programs to ensure that necessary services are provided to SOS children and their families.
Provide regularly scheduled and documented supervision with case management staff. Facilitate professional development and training opportunities for case management staff.
Ensure that complete, accurate, and current documentation is maintained for all SOS children. Emphasis on the timely completion of all DCFS required paperwork, including 906, 1420 and 1425. Responsible for the implementation and coordination of SACWIS requirements.
Conduct quarterly file reviews.
Facilitate and participate in family and team meetings. As needed, provide consultation to foster parents to ensure adequate understanding of case dynamics.
Prepare monthly foster care agency performance report, and meet with APT monitor monthly. Prepare for and attend required case meetings, ACR’s, court dates, and staffing as required.
Monitor foster homes in accordance with DCFS 402 standards and act as liaison to the DCFS Foster Home Licensing Agent.
Participate in the agencies annual Foster Parent Law Implementation Plan.
Develop relationships and coordinate with DCFS, LANS and other community agencies for the maximum utilization of available resources to address all service goals.
Submit reports as required by the Director of Programs and Services at the Village.
Perform on-call duties as needed.
Communicate problems and issues within the department to the Village Director.
Complete all mandatory DCFS, agency and job specific training.
Comply with all SOS policies, state, federal, county and city laws, rules and regulations.
Participate in ongoing professional development workshops and seminars as required by the organization and other governing bodies.
Attend required staff meetings, agency meetings, supervision and other meetings as requested.
Qualifications
MSW or other relevant Master’s Degree.
Three years direct service child welfare experience and one year of experience supervising child welfare staff; or 5 years direct service child welfare experience and proven leadership skills.
DCFS Child Welfare Employee Licensure required; 402 Licensure preferred or ability to pass 402 licensure test within 3 months of employment.
Experience in behavior management programs and needs assessment helpful.
Ability to lead a team, including strong communication and organizational skills. Must be able to exercise discretion and independent judgment.
Ability to work with DCFS, courts, and other social service systems and the ability to relate to the Agency staff and to the public in a courteous and professional manner.
Ability to handle sensitive and confidential materials.
Reliable, punctual, and able to manage multiple tasks and able to work flexible hours.
Ability to work in an alcohol, tobacco and drug-free environment.
Ability to pass DCFS required criminal background check including CANTS/SACWIS and SORS.
Ability to provide required DCFS Medical Report/TB test.
Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.
Responsible for the day-to-day supervision and guidance of In Home Family Services Program (IHFS) at a SOS Children’s Villages Illinois' Casa Tepeyac. Provides oversight of in-home intervention to children and families utilizing a cognitive-behavioral, solution-focused model to help families adopt positive solutions to problems through teaching of skills and behavioral techniques and accessing community resources and support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assumes all supervisory/fiduciary/and administrative responsibility for the IHFS Program.
Responsible for all aspects of service delivery for youth and families in the program.
Oversees referrals, caseload assignment, intake and termination of services within the IHFS program.
Provides and documents regular supervision to Family Support Specialists and Program Assistant. Completes observations of staff for quality assurance purposes.
Trains staff in all aspects of service delivery including intake screening and assessment; identifying treatment goals; developing service plans; group development and facilitation; and preparing clients for discharge from program.
Maintains small caseload of IHFS clients, providing direct services as needed based on screening, assessment, and service plan.
Oversees implementation of psycho-educational groups; support groups; and educational groups for children, adolescent, and adult populations served.
Ensures all required documentation is completed, in accordance with DCFS database and billing procedures.
Reviews and approves all assessments, service plans, and discharge summaries. Reviews case notes. Facilitates quarterly file audits.
Continually monitors performance of assigned personnel and reviews performance with individual employees per SOS Illinois guidelines.
Conducts monthly team meetings; attend and participate in agency meetings, committees, work groups, etc.
Oversee, manage and be accountable for agency petty cash. Submits monthly reconciliation. Replenish petty cash via bank withdrawal as needed.
Input staff employee hours and timecard details into Paycom; approve expense reports and timecards by established deadlines.
Responsible for identifying, cultivating, and maintaining community resources, referral options, and relationships with service providers, organizations, and other resources and educate the team regarding effective service delivery.
Supervise, coordinate, and participate in outreach activities with schools, youth-service agencies, therapists, doctors, referral sources, court personnel, neighbors, churches, etc. Act as a liaison to the community and for all external stakeholders.
Reviews all program data; develops programmatic short-term and long-term goals; identifies and develops quality improvement projects that support the mission of Casa Tepeyac; prepares and submits reports to the Deputy Director of Operations Clinical and Support Services, CEO, and other stakeholders as required.
Establishes and maintains an environment that promotes integrity and accountability; innovation and collaboration; and a commitment to providing the highest quality of care possible.
Perform on-call and all other duties as needed and assigned.
MINIMUM QUALIFICATIONS :
Bachelor’s Degree in human services, plus five (5) years of experience working in the social service field.
Working knowledge of DCFS policy and procedures and the ability to navigate between government and private agency practices.
Knowledge and understanding of program management; experience in project completion.
Experience with group work and general skills training and counseling.
Spanish/English Bilingual Capacity (read, write, and speak) required.
Strong verbal, written, and presentation communication skills.
Ability to network, interact, and work effectively with high profile individuals in their capacity as donors, funders, board members, and volunteers.
Ability and willingness to travel locally using own transportation to client’s homes; SOS locations; and other locations as needed.
Valid Illinois driver’s license with acceptable driving record, insured and reliable transportation.
Ability to relate to others in a sensitive, professional, and courteous manner.
Flexible in scheduling, with ability to work evenings or weekends as needed.
Ability to meet DCFS requirements as they relate to employment in Child Welfare Agency and Family Advocacy Center, including criminal background check
Ability to handle sensitive and confidential materials.
Sensitivity to the cultural and socioeconomic characteristics of clients, community, and staff.
Ability to work in an alcohol, tobacco, and drug-free environment.
Ability to exercise discretion and independent judgement.
Commitment to SOS Illinois philosophy and mission.
Oct 29, 2019
Full time
Responsible for the day-to-day supervision and guidance of In Home Family Services Program (IHFS) at a SOS Children’s Villages Illinois' Casa Tepeyac. Provides oversight of in-home intervention to children and families utilizing a cognitive-behavioral, solution-focused model to help families adopt positive solutions to problems through teaching of skills and behavioral techniques and accessing community resources and support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assumes all supervisory/fiduciary/and administrative responsibility for the IHFS Program.
Responsible for all aspects of service delivery for youth and families in the program.
Oversees referrals, caseload assignment, intake and termination of services within the IHFS program.
Provides and documents regular supervision to Family Support Specialists and Program Assistant. Completes observations of staff for quality assurance purposes.
Trains staff in all aspects of service delivery including intake screening and assessment; identifying treatment goals; developing service plans; group development and facilitation; and preparing clients for discharge from program.
Maintains small caseload of IHFS clients, providing direct services as needed based on screening, assessment, and service plan.
Oversees implementation of psycho-educational groups; support groups; and educational groups for children, adolescent, and adult populations served.
Ensures all required documentation is completed, in accordance with DCFS database and billing procedures.
Reviews and approves all assessments, service plans, and discharge summaries. Reviews case notes. Facilitates quarterly file audits.
Continually monitors performance of assigned personnel and reviews performance with individual employees per SOS Illinois guidelines.
Conducts monthly team meetings; attend and participate in agency meetings, committees, work groups, etc.
Oversee, manage and be accountable for agency petty cash. Submits monthly reconciliation. Replenish petty cash via bank withdrawal as needed.
Input staff employee hours and timecard details into Paycom; approve expense reports and timecards by established deadlines.
Responsible for identifying, cultivating, and maintaining community resources, referral options, and relationships with service providers, organizations, and other resources and educate the team regarding effective service delivery.
Supervise, coordinate, and participate in outreach activities with schools, youth-service agencies, therapists, doctors, referral sources, court personnel, neighbors, churches, etc. Act as a liaison to the community and for all external stakeholders.
Reviews all program data; develops programmatic short-term and long-term goals; identifies and develops quality improvement projects that support the mission of Casa Tepeyac; prepares and submits reports to the Deputy Director of Operations Clinical and Support Services, CEO, and other stakeholders as required.
Establishes and maintains an environment that promotes integrity and accountability; innovation and collaboration; and a commitment to providing the highest quality of care possible.
Perform on-call and all other duties as needed and assigned.
MINIMUM QUALIFICATIONS :
Bachelor’s Degree in human services, plus five (5) years of experience working in the social service field.
Working knowledge of DCFS policy and procedures and the ability to navigate between government and private agency practices.
Knowledge and understanding of program management; experience in project completion.
Experience with group work and general skills training and counseling.
Spanish/English Bilingual Capacity (read, write, and speak) required.
Strong verbal, written, and presentation communication skills.
Ability to network, interact, and work effectively with high profile individuals in their capacity as donors, funders, board members, and volunteers.
Ability and willingness to travel locally using own transportation to client’s homes; SOS locations; and other locations as needed.
Valid Illinois driver’s license with acceptable driving record, insured and reliable transportation.
Ability to relate to others in a sensitive, professional, and courteous manner.
Flexible in scheduling, with ability to work evenings or weekends as needed.
Ability to meet DCFS requirements as they relate to employment in Child Welfare Agency and Family Advocacy Center, including criminal background check
Ability to handle sensitive and confidential materials.
Sensitivity to the cultural and socioeconomic characteristics of clients, community, and staff.
Ability to work in an alcohol, tobacco, and drug-free environment.
Ability to exercise discretion and independent judgement.
Commitment to SOS Illinois philosophy and mission.
Provides in-home intervention to children and their families utilizing a cognitive-behavioral, solution-focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. Intervention is provided to improve youth and family social, emotional, and behavioral well-being by using an accessible services delivery system that is flexible, culturally competent and responsive to the family. Family intervention is done primarily in the home, school, and community settings as needed.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
Responsible for intervention and treatment process for families referred for or seeking In Home Family Services.
Provides screening and assessments in order to identify family protective and risk factors, challenges, strengths, and areas to address in the service plan.
Provides services and support in conjunction of the service plan; with constant review and adjustment as needed.
Maintains expected level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.
Maintain complete, accurate, and current service reports on families served including timely written case notes, treatment plans, family assessments and court reports as required and/or requested by DCFS, referral sources and SOS.
Conducts audits of client files at least quarterly.
Provides training and support groups on various topics, as needed, based on community and client trends, requests from organizations, and collaboration with other programs. Topics include, but are not limited to, healthy relationships, self-esteem, bullying, financial literacy, leadership, parenting, and more.
Develops and maintains effective working relationships with community service providers and resources, such as medical staff and clinics, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, religious and youth organization representatives, etc.; utilizing referral sources as necessary.
Coordinates effectively with families and community agencies for the maximum utilization of available resources to address the service goals of the cases assigned.
Prepares and submits reports and/or recommendations to the direct supervision concerning case load status, budget requests, and changes in service plans, and any unusual incidents that occur in the operation of the program. Perform on-call duties as needed to carry out the responsibilities as required.
Communicates problems and issues within the department to the In-Home Family Coordinator or Director.
Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with children and families, staff, and support agencies.
Completes all mandatory agency and job-specific training.
Represents SOS in a professional manner to the public and guests.
Complies with all SOS policies, state, federal, county and city laws, rules and regulations.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Spanish and English-Bilingual Capability (read, write, and speak) required.
Bachelor’s Degree in the Behavioral Sciences or Human Services related fields, and two (2) years of experience working with children and families.
Ability to travel locally using own transportation (mileage reimbursed), and within the state or coverage area as required.
Proficient in use of Microsoft Office, including Word and Excel, and email (Outlook).
Ability to work with DCFS, courts and other social services systems.
Valid Illinois driver’s license with acceptable driving record; insured and reliable transportation.
Sensitivity to the cultural and socioeconomic characteristics of clients and staff.
Ability to relate to the Agency staff and to the public in a courteous and professional manner.
Ability to work in a team environment.
Strong communication and organizational skills.
Ability to exercise discretion and independent judgment.
Ability to handle sensitive and confidential materials.
Reliable, punctual, and able to manage multiple tasks.
Ability to work flexible hours.
Ability to work in an alcohol, tobacco, and drug-free environment.
Commitment to SOS Children’s Villages Illinois philosophy and mission.
Oct 29, 2019
Full time
Provides in-home intervention to children and their families utilizing a cognitive-behavioral, solution-focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. Intervention is provided to improve youth and family social, emotional, and behavioral well-being by using an accessible services delivery system that is flexible, culturally competent and responsive to the family. Family intervention is done primarily in the home, school, and community settings as needed.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
Responsible for intervention and treatment process for families referred for or seeking In Home Family Services.
Provides screening and assessments in order to identify family protective and risk factors, challenges, strengths, and areas to address in the service plan.
Provides services and support in conjunction of the service plan; with constant review and adjustment as needed.
Maintains expected level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.
Maintain complete, accurate, and current service reports on families served including timely written case notes, treatment plans, family assessments and court reports as required and/or requested by DCFS, referral sources and SOS.
Conducts audits of client files at least quarterly.
Provides training and support groups on various topics, as needed, based on community and client trends, requests from organizations, and collaboration with other programs. Topics include, but are not limited to, healthy relationships, self-esteem, bullying, financial literacy, leadership, parenting, and more.
Develops and maintains effective working relationships with community service providers and resources, such as medical staff and clinics, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, religious and youth organization representatives, etc.; utilizing referral sources as necessary.
Coordinates effectively with families and community agencies for the maximum utilization of available resources to address the service goals of the cases assigned.
Prepares and submits reports and/or recommendations to the direct supervision concerning case load status, budget requests, and changes in service plans, and any unusual incidents that occur in the operation of the program. Perform on-call duties as needed to carry out the responsibilities as required.
Communicates problems and issues within the department to the In-Home Family Coordinator or Director.
Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with children and families, staff, and support agencies.
Completes all mandatory agency and job-specific training.
Represents SOS in a professional manner to the public and guests.
Complies with all SOS policies, state, federal, county and city laws, rules and regulations.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Spanish and English-Bilingual Capability (read, write, and speak) required.
Bachelor’s Degree in the Behavioral Sciences or Human Services related fields, and two (2) years of experience working with children and families.
Ability to travel locally using own transportation (mileage reimbursed), and within the state or coverage area as required.
Proficient in use of Microsoft Office, including Word and Excel, and email (Outlook).
Ability to work with DCFS, courts and other social services systems.
Valid Illinois driver’s license with acceptable driving record; insured and reliable transportation.
Sensitivity to the cultural and socioeconomic characteristics of clients and staff.
Ability to relate to the Agency staff and to the public in a courteous and professional manner.
Ability to work in a team environment.
Strong communication and organizational skills.
Ability to exercise discretion and independent judgment.
Ability to handle sensitive and confidential materials.
Reliable, punctual, and able to manage multiple tasks.
Ability to work flexible hours.
Ability to work in an alcohol, tobacco, and drug-free environment.
Commitment to SOS Children’s Villages Illinois philosophy and mission.
We need key players like you to bring joy to millions of employees!
We’re looking for an empathetic Customer Support Specialist who is ready to take the next step in their career. This role will become an expert in the perks and discounts we offer, helping support the employees of our clients to make the most of our program.
About PerkSpot
At PerkSpot, we work with America’s top employers to offer the best perks and discounts to millions of employees These exclusive savings are a great recruitment and retention tool that allows their employees to take advantage of unique opportunities and feel great about their company. We help employees from over 800 companies like Walgreens, McDonald's, and Lyft to save on everything from gym memberships and movie ticket to electronics, new cars, and travel.
Profitable and growing. Our company was founded in 2006 by good people with great vision, and we’re carrying on the work they started. As we enter our twelfth year, we’re proud of our leadership position in the industry, but we’re committed to doing more – developing better products, reaching more employers, and getting more employees engaged with our platform.
About the Role
PerkSpot is looking for a new full-time Customer Support Specialist. The Customer Support team loves having a good time while helping all of our customers. We are mission focused and results oriented. This position demands versatility, as we are a fast-paced environment. We are searching for an individual who isn’t just going to get the job ‘done’ but also go above and beyond. We take pride in our customer satisfaction and we are looking for someone that is understanding and patient. You’ll have the opportunity to help shape a customer service team, contribute to our awesome company culture, and improve the level of service we provide. You’ll work various shifts including weekend coverage, all based on business needs.
A successful candidate will have:
3+ years experience working in customer facing roles (service, retail, etc)
Expert knowledge of the customer service journey.
Excellent interpersonal, written and reading comprehension skills.
A determined and thorough problem-solver with the ability to understand customers and handle challenging calls with positivity and professionalism.
Thrive in a fast-moving, constantly changing, startup environment.
To support customers, a basic understanding of computer and home networking terminology (operating systems, browsers, routers, modems, etc.).
Knowledge of ZenDesk is a plus.
Chat experience is a plus.
Ability to speak and read Spanish required.
Your First Month
Jump right in! Your first month here at PerkSpot you will be all hands-on deck. We’re going to challenge you early on.
Handle inbound phone calls, emails, and chats from our tens of thousands of customers daily with the support of the rest of the team.
Empathize and connect with our customers.
Resolve customer issues while focusing on first contact resolution.
Be a part of a tight-knit team, working together to provide superior technical support and maintain a positive environment.
Troubleshoot and submit tech request to our software engineers and be the agent who handles it from bug ticket creation through resolution.
Champion customer needs internally by providing feedback and escalating cases, ensuring that they receive the attention they deserve
Throughout Your Career Here
You're going to play a key role in shaping every part of our Customer Support team. That means we're going to trust you with more responsibility than elsewhere, helping you grow and pitch ideas on how we can improve our service for users.
You’ll partner with all departments to recognize patterns, and opportunities, providing feedback and insight when needed.
Schedule
40 hours a week
Monday - Friday 10:00 AM - 6:00 PM. Shift may change based on company needs.
The Perks of Working at PerkSpot
We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.
We’re a team of fifty people working out of our office in Chicago’s River North neighborhood. We dress how we like, boast an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.
PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage and a shower on-site.
We hold weekly all-company get-togethers on Fridays where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.
Apply
All applications will be kept strictly confidential. Please submit a resume AND cover letter (a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!
All positions require a full background screening.
Oct 10, 2019
Full time
We need key players like you to bring joy to millions of employees!
We’re looking for an empathetic Customer Support Specialist who is ready to take the next step in their career. This role will become an expert in the perks and discounts we offer, helping support the employees of our clients to make the most of our program.
About PerkSpot
At PerkSpot, we work with America’s top employers to offer the best perks and discounts to millions of employees These exclusive savings are a great recruitment and retention tool that allows their employees to take advantage of unique opportunities and feel great about their company. We help employees from over 800 companies like Walgreens, McDonald's, and Lyft to save on everything from gym memberships and movie ticket to electronics, new cars, and travel.
Profitable and growing. Our company was founded in 2006 by good people with great vision, and we’re carrying on the work they started. As we enter our twelfth year, we’re proud of our leadership position in the industry, but we’re committed to doing more – developing better products, reaching more employers, and getting more employees engaged with our platform.
About the Role
PerkSpot is looking for a new full-time Customer Support Specialist. The Customer Support team loves having a good time while helping all of our customers. We are mission focused and results oriented. This position demands versatility, as we are a fast-paced environment. We are searching for an individual who isn’t just going to get the job ‘done’ but also go above and beyond. We take pride in our customer satisfaction and we are looking for someone that is understanding and patient. You’ll have the opportunity to help shape a customer service team, contribute to our awesome company culture, and improve the level of service we provide. You’ll work various shifts including weekend coverage, all based on business needs.
A successful candidate will have:
3+ years experience working in customer facing roles (service, retail, etc)
Expert knowledge of the customer service journey.
Excellent interpersonal, written and reading comprehension skills.
A determined and thorough problem-solver with the ability to understand customers and handle challenging calls with positivity and professionalism.
Thrive in a fast-moving, constantly changing, startup environment.
To support customers, a basic understanding of computer and home networking terminology (operating systems, browsers, routers, modems, etc.).
Knowledge of ZenDesk is a plus.
Chat experience is a plus.
Ability to speak and read Spanish required.
Your First Month
Jump right in! Your first month here at PerkSpot you will be all hands-on deck. We’re going to challenge you early on.
Handle inbound phone calls, emails, and chats from our tens of thousands of customers daily with the support of the rest of the team.
Empathize and connect with our customers.
Resolve customer issues while focusing on first contact resolution.
Be a part of a tight-knit team, working together to provide superior technical support and maintain a positive environment.
Troubleshoot and submit tech request to our software engineers and be the agent who handles it from bug ticket creation through resolution.
Champion customer needs internally by providing feedback and escalating cases, ensuring that they receive the attention they deserve
Throughout Your Career Here
You're going to play a key role in shaping every part of our Customer Support team. That means we're going to trust you with more responsibility than elsewhere, helping you grow and pitch ideas on how we can improve our service for users.
You’ll partner with all departments to recognize patterns, and opportunities, providing feedback and insight when needed.
Schedule
40 hours a week
Monday - Friday 10:00 AM - 6:00 PM. Shift may change based on company needs.
The Perks of Working at PerkSpot
We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.
We’re a team of fifty people working out of our office in Chicago’s River North neighborhood. We dress how we like, boast an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.
PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage and a shower on-site.
We hold weekly all-company get-togethers on Fridays where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.
Apply
All applications will be kept strictly confidential. Please submit a resume AND cover letter (a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!
All positions require a full background screening.
Medical Education Research Associate Chicago, IL The AMA is a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. Join the AMA team as the Senior Research Associate I in Strategy Medical Education. As part of the team, you will be responsible for conducting high-level research and writing in-depth analysis, developing and producing research studies, documenting research outputs, and developing strategic reports for internal and external audiences. You will create presentations and support department projects. You will work independently or in cross-functional teams to perform required tasks. Other Responsibilities will include:
Conducts High-level Evaluation, Research and Assessment Activities
Provide background research ranging from simple to complex in nature related to the graduate medical education Reimagining Residency Initiative
Identify key issues and insights from research conducted
Develop and implement a logic model to identify and document inputs, outputs, and short-, medium and long-term outcomes for research projects
Develop and maintain internal technology resources and materials for knowledge sharing
Proactively stay abreast of developments on topics and issues relevant to research to assist the leadership team in identifying potential opportunities for the AMA’s involvement and input
Document the progressive attainment of initiative level Reimaging Residency graduate medical education outcomes in support of Unit and Association goals ensuring quality, accuracy and timeliness
Collaborate and build a close partnership with each Reimagining Residency grantee’s evaluation team
Prepare and submit Institutional Review Board proposals and amendments
Conduct a comprehensive written literature review based upon strategic priorities
Adhere to a high standard of research ethics
Reports and Publication
Prepare documents, reports including tables, charts and other graphical representation for internal, external or both audiences, including providing the background information and analysis
Present findings to both internal and external stakeholders
Develop and produces reports, articles and opinion pieces for publication in peer-reviewed journals
Copy edit documents to meet AMA standards, including both written documents and presentations
Collaborate with internal business units such as Advocacy, EC, and strategy in the development of communication and marketing plans, promotional materials, and handle any related activities as required
May include other responsibilities as assigned
REQUIREMENTS:
Master’s degree required, PhD a plus, preferably in social science, education, health administration, public health or health care policy required
4 or more years experience of evaluation, social science, healthcare or relevant research experience in academic, government, corporate or non-profit setting
Strong research skills
Knowledge of Medical Education preferred
Exceptional analytical approach to outcomes identification, measurement, and evaluation; strong critical thinking, writing and tracking/documentation skills; experience in the following needed: ability to conceptualize and synthesize the literature and offer key insights, to identify valid, reliable industry measures, organize and translate data
Outstanding interpersonal and verbal communication skills with a creative hands-on orientation; must have proven ability to present clear and cogent arguments informed by evidence/data
Demonstrated ability to work well under pressure, including the ability to balance work on multiple short-term projects requiring rapid responses with work on long-term projects
Must work effectively with internal and external stakeholders at all levels
Strong project management skills and attention to detail
Some travel required and some extended hours including weekends
The AMA offers competitive salaries, including an incentive plan; excellent benefits and progressive technology. Our office is a business casual environment and we respect work-life balance. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Sep 05, 2019
Full time
Medical Education Research Associate Chicago, IL The AMA is a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. Join the AMA team as the Senior Research Associate I in Strategy Medical Education. As part of the team, you will be responsible for conducting high-level research and writing in-depth analysis, developing and producing research studies, documenting research outputs, and developing strategic reports for internal and external audiences. You will create presentations and support department projects. You will work independently or in cross-functional teams to perform required tasks. Other Responsibilities will include:
Conducts High-level Evaluation, Research and Assessment Activities
Provide background research ranging from simple to complex in nature related to the graduate medical education Reimagining Residency Initiative
Identify key issues and insights from research conducted
Develop and implement a logic model to identify and document inputs, outputs, and short-, medium and long-term outcomes for research projects
Develop and maintain internal technology resources and materials for knowledge sharing
Proactively stay abreast of developments on topics and issues relevant to research to assist the leadership team in identifying potential opportunities for the AMA’s involvement and input
Document the progressive attainment of initiative level Reimaging Residency graduate medical education outcomes in support of Unit and Association goals ensuring quality, accuracy and timeliness
Collaborate and build a close partnership with each Reimagining Residency grantee’s evaluation team
Prepare and submit Institutional Review Board proposals and amendments
Conduct a comprehensive written literature review based upon strategic priorities
Adhere to a high standard of research ethics
Reports and Publication
Prepare documents, reports including tables, charts and other graphical representation for internal, external or both audiences, including providing the background information and analysis
Present findings to both internal and external stakeholders
Develop and produces reports, articles and opinion pieces for publication in peer-reviewed journals
Copy edit documents to meet AMA standards, including both written documents and presentations
Collaborate with internal business units such as Advocacy, EC, and strategy in the development of communication and marketing plans, promotional materials, and handle any related activities as required
May include other responsibilities as assigned
REQUIREMENTS:
Master’s degree required, PhD a plus, preferably in social science, education, health administration, public health or health care policy required
4 or more years experience of evaluation, social science, healthcare or relevant research experience in academic, government, corporate or non-profit setting
Strong research skills
Knowledge of Medical Education preferred
Exceptional analytical approach to outcomes identification, measurement, and evaluation; strong critical thinking, writing and tracking/documentation skills; experience in the following needed: ability to conceptualize and synthesize the literature and offer key insights, to identify valid, reliable industry measures, organize and translate data
Outstanding interpersonal and verbal communication skills with a creative hands-on orientation; must have proven ability to present clear and cogent arguments informed by evidence/data
Demonstrated ability to work well under pressure, including the ability to balance work on multiple short-term projects requiring rapid responses with work on long-term projects
Must work effectively with internal and external stakeholders at all levels
Strong project management skills and attention to detail
Some travel required and some extended hours including weekends
The AMA offers competitive salaries, including an incentive plan; excellent benefits and progressive technology. Our office is a business casual environment and we respect work-life balance. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Product Manager – Data Products Chicago, IL
The AMA is a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. Join the AMA team as the Product Manager – Data Products in Health Solutions. As part of the team, you will increase the value proposition for existing data and content products, and design/launch new products to expand the product portfolio. Under moderate supervision, you will manage all aspects of the product line life cycle from strategic planning to tactical activities. Other Responsibilities will include:
Product Launch Strategy
Develop new multi-year content strategies: define the strategy development process and plan, and facilitate discussions involving executive-level colleagues.
Gain a deep understanding of customer experience and needs, identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
Evaluate and analyze potential strategic and development partners.
Work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key features and benefits, and target customer.
Product Management
Develop business plans that incorporate financial, competitive and market analysis to maximize ROI.
Provide critical insights on user needs, user experience, market goals and establish product timeline.
Develop and regularly review and update product pricing strategy. Work with sales and operations to establish documented pricing policies for the designated product line.
Product Development Planning
Incorporate market and client insights to develop and manage product roadmaps. Diligently communicate roadmap plans to internal stakeholders, and incorporate their feedback into plans.
Partner with IT and external vendor(s) on the development of new platform, products or product features.
Establish timelines and hold development partners accountable for meeting them.
Transform product strategy dialogue and decisions into detailed business and technical requirements.
Industry Analysis and Analytics
Keep abreast of industry trends, regulations and customer needs and behaviors for the assigned product line.
Commission third-party market research and analysis, as needed. Work with procurement to define needs and source market research and analysis work. Work could include customer research, market analysis and competitor analysis.
Create and maintain a variety of reports including status reports, charts, graphs, analytics, presentations, etc. for the purpose of documenting and communicating product vision, achievements, and status of work in progress.
Able to create and present high-quality product and thought leadership presentations for both internal and external audiences.
Completes other tasks and projects as directed.
REQUIREMENTS:
Bachelor’s degree required; MBA a plus.
A minimum of 7 years proven experience as a product, project, or program leader; related and relevant work experience considered. Product management certification a plus.
Demonstrated ability to think strategically to drive long-term success of product line; must possess a strong blend of business and technical savvy and the organization and technical skills to lead product transformation initiatives.
Experience in a product management role in a SaaS/Cloud environment highly desirable.
Experience in content licensing/content management/content delivery highly desirable.
Experience in health care revenue cycle, payment integrity, billing, coding, and/or reimbursement highly desirable.
Proven ability to motivate, lead and collaborate with teams. Demonstrated ability to guide technical projects, identify and mitigate risks.
Experience and judgment to identify and evaluate potential suppliers/business partners.
Excellent data synthesis skills to critically analyze and interpret market research and other data, glean insights from that research, and apply those insights to develop business cases and plans.
Financial modeling understanding to direct the creation of complex models simulating market, financial, and operational performance associated with developing and rolling out new products and services.
Superior written and oral communication skills, including experience presenting in a large group setting, with an ability to handle executive level discussions as well as technical deep dives.
In-depth knowledge of Microsoft Office tools for the preparation and presentation of research and business cases, including extensive use of Excel, Word, PowerPoint, Access, and Visio.
Some travel involved.
The AMA offers competitive salaries, including an incentive plan; excellent benefits and progressive technology. Our office is a business casual environment and we respect work-life balance. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Sep 05, 2019
Full time
Product Manager – Data Products Chicago, IL
The AMA is a unifying voice and powerful ally for America’s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. Join the AMA team as the Product Manager – Data Products in Health Solutions. As part of the team, you will increase the value proposition for existing data and content products, and design/launch new products to expand the product portfolio. Under moderate supervision, you will manage all aspects of the product line life cycle from strategic planning to tactical activities. Other Responsibilities will include:
Product Launch Strategy
Develop new multi-year content strategies: define the strategy development process and plan, and facilitate discussions involving executive-level colleagues.
Gain a deep understanding of customer experience and needs, identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
Evaluate and analyze potential strategic and development partners.
Work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key features and benefits, and target customer.
Product Management
Develop business plans that incorporate financial, competitive and market analysis to maximize ROI.
Provide critical insights on user needs, user experience, market goals and establish product timeline.
Develop and regularly review and update product pricing strategy. Work with sales and operations to establish documented pricing policies for the designated product line.
Product Development Planning
Incorporate market and client insights to develop and manage product roadmaps. Diligently communicate roadmap plans to internal stakeholders, and incorporate their feedback into plans.
Partner with IT and external vendor(s) on the development of new platform, products or product features.
Establish timelines and hold development partners accountable for meeting them.
Transform product strategy dialogue and decisions into detailed business and technical requirements.
Industry Analysis and Analytics
Keep abreast of industry trends, regulations and customer needs and behaviors for the assigned product line.
Commission third-party market research and analysis, as needed. Work with procurement to define needs and source market research and analysis work. Work could include customer research, market analysis and competitor analysis.
Create and maintain a variety of reports including status reports, charts, graphs, analytics, presentations, etc. for the purpose of documenting and communicating product vision, achievements, and status of work in progress.
Able to create and present high-quality product and thought leadership presentations for both internal and external audiences.
Completes other tasks and projects as directed.
REQUIREMENTS:
Bachelor’s degree required; MBA a plus.
A minimum of 7 years proven experience as a product, project, or program leader; related and relevant work experience considered. Product management certification a plus.
Demonstrated ability to think strategically to drive long-term success of product line; must possess a strong blend of business and technical savvy and the organization and technical skills to lead product transformation initiatives.
Experience in a product management role in a SaaS/Cloud environment highly desirable.
Experience in content licensing/content management/content delivery highly desirable.
Experience in health care revenue cycle, payment integrity, billing, coding, and/or reimbursement highly desirable.
Proven ability to motivate, lead and collaborate with teams. Demonstrated ability to guide technical projects, identify and mitigate risks.
Experience and judgment to identify and evaluate potential suppliers/business partners.
Excellent data synthesis skills to critically analyze and interpret market research and other data, glean insights from that research, and apply those insights to develop business cases and plans.
Financial modeling understanding to direct the creation of complex models simulating market, financial, and operational performance associated with developing and rolling out new products and services.
Superior written and oral communication skills, including experience presenting in a large group setting, with an ability to handle executive level discussions as well as technical deep dives.
In-depth knowledge of Microsoft Office tools for the preparation and presentation of research and business cases, including extensive use of Excel, Word, PowerPoint, Access, and Visio.
Some travel involved.
The AMA offers competitive salaries, including an incentive plan; excellent benefits and progressive technology. Our office is a business casual environment and we respect work-life balance. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Sinai Health System
Sinai Health System, South Fairfield Avenue, Chicago, IL, USA
GENERAL SUMMARY: Cleans patient rooms, medical/surgical rooms and public areas by performing the following duties. ESSENTIAL FUNCTIONS AND DUTIES:
Dust and wet mop all tile area.
Vacuum all carpet areas.
Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways.
Clean and disinfect any equipment or other items containment as appropriate under the hospital guidelines.
Clean and disinfect beds. Remove old linen and make patient beds.
Cleans and replenish/hangs draperies. and cubicle curtains. Washes blinds.
Dusts furniture. Washes walls, tile, ceiling, and woodwork. Washes windows, door panels and handles, sills fixtures and other assigned areas.
Empties and cleans wastebaskets.
Transports trash and waste to disposal area.
Replenishes bathroom supplies.
Notifies supervisor promptly of completed/cleaned and disinfected patient rooms, which are available for occupancy.
Train new employees are departmental procedures.
Distributes supplies.
Demonstrates knowledge of required protective apparel in designated hospital areas.
Demonstrates proper procedures regarding patient safety and infection control in accordance with approved hospital standards.
Demonstrates proper procedures regarding the mandatory requirements of the EPA on the segregation of all hospital-contaminated waste.
MINIMUM EDUCATION:
High school diploma or equivalent strongly preferred.
Must be able to read, write and understand English.
MINIMUM WORK EXPERIENCE: Previous hotel or healthcare experience desired.
Jul 30, 2019
Full time
GENERAL SUMMARY: Cleans patient rooms, medical/surgical rooms and public areas by performing the following duties. ESSENTIAL FUNCTIONS AND DUTIES:
Dust and wet mop all tile area.
Vacuum all carpet areas.
Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways.
Clean and disinfect any equipment or other items containment as appropriate under the hospital guidelines.
Clean and disinfect beds. Remove old linen and make patient beds.
Cleans and replenish/hangs draperies. and cubicle curtains. Washes blinds.
Dusts furniture. Washes walls, tile, ceiling, and woodwork. Washes windows, door panels and handles, sills fixtures and other assigned areas.
Empties and cleans wastebaskets.
Transports trash and waste to disposal area.
Replenishes bathroom supplies.
Notifies supervisor promptly of completed/cleaned and disinfected patient rooms, which are available for occupancy.
Train new employees are departmental procedures.
Distributes supplies.
Demonstrates knowledge of required protective apparel in designated hospital areas.
Demonstrates proper procedures regarding patient safety and infection control in accordance with approved hospital standards.
Demonstrates proper procedures regarding the mandatory requirements of the EPA on the segregation of all hospital-contaminated waste.
MINIMUM EDUCATION:
High school diploma or equivalent strongly preferred.
Must be able to read, write and understand English.
MINIMUM WORK EXPERIENCE: Previous hotel or healthcare experience desired.
Sinai Health System
Mount Sinai Hospital, South Fairfield Avenue, Chicago, IL, USA
Located on Chicago’s West and Southwest Side, Sinai Health System is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children’s Hospital, Sinai Community Institute, Sinai Medical Group, and Sinai Urban Health Institute.
Responsible for providing hospitality services to patients, families, guests and caregivers throughout the enterprise and at outreach/community functions.
The hospitality program includes but not limited to:◦Greeter/escort, concierge services, experience navigation
Patient experience rounding, Sinai experience rounding
Service excellence / customer service recovery
Providing information and way-finding services
Administering the patient/family/guest visitation policy
Providing documentation of complaints to Experience Office
Participation in departmental customer service/performance improvement programs
Responsibilities are directed toward achieving and maintaining a high level of internal and external customer satisfaction with the services provided by the department and any of its caregiver. Position entails a high degree of visibility and role modeling
MINIMUM Education:
HS Diploma or GED is required
MINIMUM WORK EXPERIENCE:
Minimum of 3 years of responsible work experience in hospitality, patient/customer service, guest services or other closely related experience.
-OR -
Minimum 0-6 months of experience with 3 years of accredited college coursework.
KNOWLEDGE & SKILLS:
Ability to communicate effectively in verbal and written form
Excellent interpersonal/customer service skills
Knowledge of customer service protocols, including complaint management and customer satisfaction strategies (e.g. AIDET, HEART)
Skill in use of word processing and other appropriate software products and applications
Ability to prioritize work processes and functions to meet established deadlines
Basic knowledge of interdepartmental relationships and established "chain of command" for problem resolution
Basic knowledge of improvement concepts
Ability to recognize the needs, behavioral attributes, and physical characteristics of a variety of customer groups served
Bilingual (Spanish) required
Jul 28, 2019
Full time
Located on Chicago’s West and Southwest Side, Sinai Health System is comprised of Mount Sinai Hospital, Holy Cross Hospital, Schwab Rehabilitation Hospital, Sinai Children’s Hospital, Sinai Community Institute, Sinai Medical Group, and Sinai Urban Health Institute.
Responsible for providing hospitality services to patients, families, guests and caregivers throughout the enterprise and at outreach/community functions.
The hospitality program includes but not limited to:◦Greeter/escort, concierge services, experience navigation
Patient experience rounding, Sinai experience rounding
Service excellence / customer service recovery
Providing information and way-finding services
Administering the patient/family/guest visitation policy
Providing documentation of complaints to Experience Office
Participation in departmental customer service/performance improvement programs
Responsibilities are directed toward achieving and maintaining a high level of internal and external customer satisfaction with the services provided by the department and any of its caregiver. Position entails a high degree of visibility and role modeling
MINIMUM Education:
HS Diploma or GED is required
MINIMUM WORK EXPERIENCE:
Minimum of 3 years of responsible work experience in hospitality, patient/customer service, guest services or other closely related experience.
-OR -
Minimum 0-6 months of experience with 3 years of accredited college coursework.
KNOWLEDGE & SKILLS:
Ability to communicate effectively in verbal and written form
Excellent interpersonal/customer service skills
Knowledge of customer service protocols, including complaint management and customer satisfaction strategies (e.g. AIDET, HEART)
Skill in use of word processing and other appropriate software products and applications
Ability to prioritize work processes and functions to meet established deadlines
Basic knowledge of interdepartmental relationships and established "chain of command" for problem resolution
Basic knowledge of improvement concepts
Ability to recognize the needs, behavioral attributes, and physical characteristics of a variety of customer groups served
Bilingual (Spanish) required
