10 jobs found in District Of Columbia

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Must live near DC, Prince Georges or Southern Maryland to be considered Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team,  you have a direct impact on a meaningful mission, and you can help save lives every day.  If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging  that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:  rdcrss.org/lifesavingrole     WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: Full-Time Variable shift: Monday-Saturday To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and some holidays. Schedule is provided 2-3 week in advance Pay Information:  Starting rate $17.48 WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required.  Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. Basic computer skills are required. Must be proficient with Microsoft office applications.  WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO:  Starting at 15 days a year; based on FLSA status and tenure Holidays:  11 paid holidays comprised of six core holidays and five floating holidays 401K with match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Intern, Government Relations - Summer 2024 Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. At the American Red Cross, your uniqueness can shine! We are seeking 2 dynamic interns, to support our Government Relations department for Summer 2024. Intern #1 will be hired for Session I during the following period: Monday, June 3 - Friday, July 12, 2024 Intern # 2 will be hired for Session II during the following period: Monday, July 15 - Friday August 23rd, 2024. Hours for each session will be Monday - Friday, 9:00 am - 5:00 pm ET. This exciting internship opportunity will require in-person attendance at our Washington, DC offices, for current undergraduate students for Summer 2024.  The successful candidate SHOULD BE located in the Washington, DC metropolitan area. If you are not going to be residing in the DC metro area during Summer 2024 you will NOT be further considered. In order to be further considered please submit your resume, AND an essay style writing sample of approximately 250 - 500 words, double spaced. Please feel free to choose a topic that you are comfortable with or one that reflects your expertise and interests. If you do not submit a writing sample with your application, you will NOT be further considered! APPLICATION DEADLINE: March 15, 2024 OR once 100 applications are received, whichever happens first. WHAT YOU NEED TO KNOW: This position will assist the Government Relations team in outreach and education for elected officials at the Federal and State levels of government as it relates to the five lines of service: Biomedical, Disaster Cycle Services, International Services, Services to the Armed Forces and Training Services. Projects and tasks for this position include research, writing and development of outreach efforts with a goal of ensuring elected officials have broad awareness of the Red Cross mission and how we can help people in need across the U.S. Projects assigned to this position will enhance the Government Relations team’s efforts to engage with public officials and effective communications in domestic policy related to our lines of service, on various goodwill campaigns throughout the year as well as service delivery during times of disaster. The person in this role must possess strong written skills, an ability to communicate effectively with public officials across the political spectrum regardless of party affiliation and an ability to meet often changing and short deadlines. This position will also provide assistance with outreach efforts relevant to all Red Cross lines of service to public officials such as members of Congress , the Administration and state-level officials. WHERE YOUR CAREER IS A FORCE GOOD: Monitor and analyze legislation and regulations which impact Red Cross lines of service, external agencies and partner organizations and the non-profit industry Develop position statements and attend disaster related meetings including congressional hearings. Ability to analyze and summarize complex matters to include key take aways from congressional hearings and conferences, matters surfaced through various news sources, events and hearings, and research, including by drafting summaries and internal briefing papers. Attend Government Relations Department meetings and participate in community outreach and field work, whena ppropriate. Assist in developing a database of key community partners. Attend conferences and symposium and other educational opportunities when appropriate.ther educational opportunities when appropriate. WHAT YOU NEED TO SUCCEED: Education: Should be currently enrolled in an undergraduate degree program Experience: Up to 1 year of related experience. Management Experience: N/a Skills & Abilities: Strong analytical and communications skills Interest/ familiarity with Red Cross mission and lines of service: Disaster Cycle Services, Biomedical, International Services, Training Services and Services to the Armed Forces. Excellent interpersonal skills. Organized and self motivated in conducting research. Excellent written and oral communication skills,with a demonstrated ability to explain complex issues to a range of audiences. Ability to meet changing, short-term deadlines. Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Ability to work on a team. Travel: N/a * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. IND123 *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Business Liaison / Vendor Relationship Manager within the Gift Processing Unit.   This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: The Business Liaison/ Vendor Relationship Manager is responsible for maintaining and monitoring working relationships with our vendor partners.  The liaison communicates with the line of business it supports regarding day-to-day activities and the overall performance of the vendor and its products. Research invoices and billing processes to ensure accuracy and resolve any discrepancies.   Provides leaders with weekly and monthly updates on the department's metrics and helps to develop functional strategies to improve performance. A keen eye for the details and the ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks.  Works well with others and requires minimal supervision.   Provide support, development, and/or leadership guidance to all volunteers and co-workers. WHERE YOUR CAREER IS A FORCE GOOD: Incumbents will be responsible for developing and sustaining long-standing relationships with company-approved vendors. Collaborate with other lines of business that have working relationships with the same vendors to ensure overall organizational success.  Analyze business and user needs to develop and translate these into proper system requirement specifications. As a liaison between the business unit and/or vendor(s) this employee will provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases, and systems modifications. Import and export data. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements. Consistently reviewing application-related processes and transactions to ensure accuracy in our billing processes. Responsible for creating and editing standard operating procedures and job aids. Develop and execute test procedures and cases.  Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education:   Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during periods of major disasters. Travel: Travel may be required. Drivers License:     A valid driver's license with a clean driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Strong Relationship Management skills with a keen eye for detail. COMPENSATION INFORMATION:  The salary range for this position is $60,000 -$68,000.   Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.   BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   WHAT YOU NEED TO KNOW ABOUT THE JOB:  The Salesforce Developer will be working closely with other developers to ensure all code is consistent with architectural standards and design for the Humanitarian Services Group. This position is part of a collaborative team, responsible for understanding business requirements, LOE estimation, custom development and maintenance of code, code review, updating of technical documentation, and writing unit test scenarios.  The Salesforce Developer has the skills and experience in declarative and programmatic capabilities (Apex, Lightning Flows and Visualforce) of the Salesforce Platform and data modeling to develop complex business logic and interfaces. You will be responsible for successful delivery of both enhancement and run & maintain projects.  The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working an east coast schedule. (Core business hours: 9-5pm EST).  WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):  •    Develop Apex (classes and triggers), Lightning pages, Lightning Web components, Visualforce (based on specific requirements) to extend Salesforce as needed  •    Develop and maintain Lightning Flows •    Develop Salesforce Integrations using APIs, Webservices, etc.  •    Build custom Force.com applications. •    Adhere to Salesforce best practices, maintain code documentation, and write/maintain test classes to ensure coverage for all custom development •    Troubleshoot and resolve production issues. •    Actively participate in design and sprint planning sessions, offering relevant solutions and input. •    Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform. •    Participate actively in all Scrum events. •    Other responsibilities as assigned. PAY INFORMATION: The annual salary range for this position is $110K - $120K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. What we need from you:  •    Overall, 7 years development experience with minimum 3 years of experience as a Salesforce developer required. •    Bachelor’s degree in Computer Science, Information Technology, or equivalent experience •    Salesforce Platform Developer I certification is required •    Proficient in Lightning Flows •    Extensive development experience with Apex Classes/Controllers, Apex Triggers, Visualforce  •    General web development experience with HTML, CSS, JavaScript •    Web Services development or experience with the Salesforce APIs (REST/SOAP/Bulk, etc.) •    Experience with Lightning Web components, DevOps Tools like GIT, Azure DevOps, Jenkins, etc. •    Understanding of the Salesforce product suite including Salesforce1, Service Cloud, Experience Cloud (Communities) and AppExchange solutions •    Demonstrated understanding of the capabilities and constraints of Salesforce applications required. •    Self-motivated with the ability to work independently and as part of a team •    Excellent communications skills •    Ability to work extended hours/on call support as needed to support major outages or off-hour releases. +++++++++++++++++ BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.  •    Medical, Dental, & Vision Plans  •    Health Spending Accounts & Flexible Spending Accounts •    PTO + Holidays  •    401K with up to 5% Match  •    Paid Family Leave •    Employee Assistance Programs  •    Disability and Insurance: Short + Long Term  •    Service Awards and Recognition *LI-JG Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  We are currently seeking a First Aid and CPR Instructor in Northern VA/Washington D.C and surrounding areas (75-mile radius) This is a Full-Time position working a variable schedule. WHAT YOU NEED TO KNOW (Job Overview):      Responsible to deliver corporate classes to community groups at corporate facilities and/or at community or corporate sites. Responsible to provide high quality instruction per program guidelines, provide the necessary information/reports in a timely manner and properly maintain equipment in their possession. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.  We help increase the preparedness of our communities by offering courses in First Aid, CPR/AED, Babysitter’s Training, Lifeguard Training, Certified Nurse Aid Training, and other certification courses. American Red Cross Training Services instructors are an elite group of professionals who teach valuable lifesaving skills to 12 million people each year in businesses, schools, and communities. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Instruction: Teaches Red Cross Training Services instructors within their current certifications to businesses and to the community. Must arrive to teaching site a minimum 30 minutes before class is to begin. Supply Chain/Logistics : Responsible for maintaining, managing, and storing all assigned equipment, including storage at assigned work location and transporting equipment in personal vehicle. Responsible for re-ordering all necessary equipment at least once per month and maintaining and managing an active inventory of supplies at all times. Instructors are responsible for transporting, loading/unloading, carrying and/or lifting equipment as necessary at assigned teaching locations. At conclusion of class, is responsible for the cleaning equipment according to established decontamination guidelines and reporting any maintenance issues to the appropriate logistics staff member. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision.  Ensures that the proper safety measures are in place to protect customers and staff who participate in the training activities. Resource Management:   Responsible for efficient and effective use of resources. Adheres to the financial and registration policy regarding unregistered students in Community classes. Communications/Reporting: Engages in regular communications with Training Specialist regarding course updates and latest changes to products/services. Actively submits unavailability requests, as necessary, in Skedulo when not available to be assigned to classes. Submits training activity and other course related records according to standard timelines. Where applicable, training and course-related records must be submitted electronically using the American Red Cross web-based learning center.  The instructor is required to use the corporate email account (@Redcross.org) issued to him/her upon hire, for all American Red Cross related correspondence. Standard Schedule: Tuesday, Wednesday, Thursday, Friday and Saturday. Pay Information: The salary for this position is $20.00 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. Premium Pay and Shift Differentials paid evenings and weekend. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School Diploma or equivalent (GED). Current certification to be an instructor in discipline is desired. Additional training and certification will be provided to qualified candidate after hire through American Red Cross courses. Once certified, the instructor must maintain current basic and instructor level certifications for the courses they have been hired to teach. Experience: Previous experience in education, adult training or service industry preferred. Basic computer and email skills and demonstrated ability to utilize MS Office programs Comfort and experience in using audio-visual technology (computer/LCD, PowerPoint, etc.) for educational delivery. Skills and Abilities : Must have strong presentation abilities and demonstrate excellent verbal and written communication skills. Ability to communicate course material in a clear and understandable manner. Customer service orientation. Ability to teach effectively in an adult learning environment. Other: Flexible schedule required during the day, evening, or weekends. Travel: Ability to travel regionally 100%. A valid driver’s license is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE:  Presentation skills, customer service skills, passion for service, ability to work independently, tech savvy, ability to work with diverse communities, Bi-Lingual English/Spanish a plus BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •            Medical, Dental Vision plans •            Health Spending Accounts & Flexible Spending Accounts •            PTO + Holidays •            401K with 5% match •            Paid Family Leave •            Employee Assistance •            Disability and Insurance: Short + Long Term •            Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.  The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine!  W HAT YOU NEED TO KNOW We are looking for an experienced Solutions Architect to play a key role in designing and implementing solutions that meet the organization's volunteer and workforce needs.  Design and implement complex system functionality and integrations across the enterprise-wide volunteer management system for various lines of business.  Apply specialized expertise to solve critical issues and execute projects of high complexity, scope, sizes, and risks.  Evaluate integration needs and designs, provide solutions, and assess options and risks.  Serve as lead on the product team, providing technical guidance and collaborating with the product team to implement technology best practices.  Provide support, development and leadership guidance to all volunteers. The ideal candidates will possess a deep understanding of technology, excellent problem-solving and communication skills, and a track record of successfully architecting and implementing complex solutions. The organization’s enterprise-wide volunteer management system is called Volunteer Connection, which allows all Red Cross units to manage all volunteers during their entire journey with the organization from recruitment to placement to engagement with multiple departments, deployment on large-scale disasters, and more.  There are similarities and differences to an HR system that manages employees in an organization. WHERE YOUR CAREER IS A FORCE GOOD Serve as an expert on workforce technology best practices, techniques, and methods.  Research, analyze, and apply emerging trends to workforce management products and operations.  Contribute strategic expertise to large-scale initiatives. Design and architect system solutions, develop and maintain architecture artifacts and technical documentation.  Ensure systems are optimized to support business objectives and processes.  Lead integration design discussions and oversee the development and maintenance of APIs, ensuring seamless integration within our ecosystem. Assess, review, and test the delivery of technical solutions and integrations related to product roadmap, implementations, releases, and systems modifications. Collaborate and provide technical leadership to the product team and internal and vendor teams to analyze business strategy and design innovative solutions to ensure cohesive and effective solution delivery. Prepare metrics, activity and progress reports regarding projects, tasks, risks and operations. Provide training and guidance to other staff and volunteers.  Lead and contribute expertise to the product roadmap and foster effective teamwork. Support off-hours releases and coordinate outages with stakeholders Other responsibilities as assigned. 100% Remote- Candidate can work anywhere in the US (mainland). Some travel required. The salary range for this position is $135,000- $165,000   Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.  This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.  WHAT YOU NEED TO SUCCEED Bachelor's degree in Computer Science, Information Systems, or related field required. Minimum 10 years of experience in designing and developing application and integration solutions for complex business logic and interfaces for enterprise-wide systems. Experience leading technical solution design sessions, ability to ask hard questions, suggest best practices technology solutions, and efficient ways of implementing and configuring business processes. Strong understanding of system architecture principles and best practices, experience designing integrations, designing and developing SQL queries, and complex real-time and batch integrations. Excellent analytical and detail-oriented skills with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.  Ability to effectively prioritize and execute tasks efficiently. Experience with Agile/Scrum methodology and related tools (E.g., Jira, Confluence) is required Excellent oral and written communication skills, forming business partnerships and effectively conveying technical concepts to technical and non-technical business stakeholders. Ability to work extended hours/on-call support as needed to support any major outages, new releases, disaster support, etc. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE Workday System experience Well rounded CV showing results Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. •             Medical, Dental Vision plans •             Health Spending Accounts & Flexible Spending Accounts •             PTO + Holidays •             401K with 4% match •             Paid Family Leave •             Employee Assistance •             Disability and Insurance: Short + Long Term •             Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team.  This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments  & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities:  •    Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. •    Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability.  Drive initiative delivery from inception to launch with the internal and third-party development teams •    New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance.  This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc •    Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. •    Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. •    Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. •    Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. •    Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. •    Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. •    Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. •    Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. •    New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines.  Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): •    Bachelor's degree in a related field or equivalent work experience. •    Minimum 7 years working in technology •    3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). •    Understanding of Payments Processing Industry  •    ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets  •    PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process  •    Coordinating with development teams and development lifecycles  •    Working cross functionally to develop technology platform strategy.  •    Working under tight deadlines and with urgency •    Strong technical and analytical skills. •    Excellent communication and collaboration abilities. •    Project management experience is a plus. •    Data analysis and reporting proficiency. •    Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION:  The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**   BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.  •    Medical, Dental, & Vision Plans  •    Health Spending Accounts & Flexible Spending Accounts •    PTO + Holidays  •    401K with up to 5% Match  •    Paid Family Leave •    Employee Assistance Programs  •    Disability and Insurance: Short + Long Term  •    Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application.  The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products.  The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs.  Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments.  A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases.  The Salesforce Release Manager will also: •    Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application.  •    Maintain all Salesforce sandboxes and their refresh schedules. •    Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. •    Serve as the “release management” lead on projects, provide training and guidance to other staff.  The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): •    Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. •    Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. •    Design and implement build procedures that are used to support software product development and use. •    Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. •    Develop software configuration standards within the Training Services Salesforce team. •    Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): •    Education: Bachelor's degree required. •    Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. •    Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required.  •    Salesforce Administrator or Developer certification – nice to have •    Flosum Certified Professional or Flosum Certified Expert – nice to have •    Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support.   Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night.   WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):  •    Attention to detail.   •    Highly organized •    A lover of lists •    And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION:  The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.  •    Medical, Dental, & Vision Plans  •    Health Spending Accounts & Flexible Spending Accounts •    PTO + Holidays  •    401K with up to 5% Match  •    Paid Family Leave •    Employee Assistance Programs  •    Disability and Insurance: Short + Long Term  •    Service Awards and Recognition   *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US?  As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.   The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.  At the American Red Cross, your uniqueness can shine!   WHAT YOU NEED TO KNOW ABOUT THE JOB: We're seeking a Test Engineer experienced in developing manual & automated test strategies for Conversational AI (chat bots) to be a key player in the Fundraising and Marketing Technology team. In this role, you will take center stage in testing cutting-edge chatbots and virtual assistants that provide intuitive, engaging, and efficient user experiences. As a Test Engineer for Conversational AI, your responsibilities will encompass a wide range of critical tasks. If you are passionate about the future of human-computer interaction, eager to shape the way people communicate with technology, and meet the qualifications below, we look forward to receiving your application! WORK LOCATION & SCHEDULE: The selected candidate will work 100% While this person may work remotely from home anywhere in the USA, they will work on an East Coast schedule (Core Working Hours 9:00am-5:00pm Eastern). WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): •    Develop, maintain, document, and execute test plans, test cases, and automated test scripts •    Collaborate with developers, Product Owners, and other team members to understand business requirements to develop manual and automated test strategies that will test chatbot functionality •    Execute different types of testing such as functional, integration, performance, and security across multiple devices and platforms to ensure chatbots are working as designed •    Design and create test data (text, speech, images, videos, etc) to verify how chatbots reacts to inputs and handle errors leveraging real user data when possible •    Evaluate chatbot’s understanding of natural language, intent recognition and response accuracy and provide paths for improvement •    Test for data privacy and compliance with relevant regulations •    Investigate all potential product test failures and test any code changes to fix them •    Provide regular status reporting of test progress •    Support User Acceptance Testing (UAT) •    Ensure accessibility for users with disabilities •    Contribute to best practices and continuous improvements approach to development •    Evaluate, recommend and implement automation and/or other QA tools to assist with chatbox testing   •    Continue to develop Conversational AI, testing, and automation skills through ongoing professional development training, bringing new ideas and solutions to the team Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): •    Bachelor’s Degree Computer Science or equivalent area of study, or equivalent professional experience. •    Minimum of 4 years experience with functional/integration testing and test case design CONVERSATIONAL AI EXPERIENCE REQUIRED: •    Minimum of 2 years experience testing Conversational AI and rules-based chatbot applications •    Must demonstrate experience and understanding of AI, natural language processing (NLP), and machine learning concepts •    Experience evaluating and testing Natural Language Processing (NLP) systems or Large Language Models (LLMs) •    Experience with Azure Cognitive Services, Azure AI Services, Azure Bot Service (ABS), AWS or other cloud services •    Experience with speech recognition chatbot testing WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):  •    Experience with Jira, Confluence, Zephyr  •    Experience with CI/CD pipelines like Jenkins or Azure DevOps •    Ability to work on a team with minimal supervision •    Strong understanding and hands on experience with QA processes and methodologies •    Knowledge and hands on experience using testing tools for test cases, test execution and defect management.   •    Experience with Browser Testing •    Experience testing with Mobile devices •    Experience in writing test automation scripts •    Experience with Agile and Scrum methodologies +++++++++++++++++++++++++ PAY INFORMATION: The annual salary range for this position is $ 100,000 - $ 115,000. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**   BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.  •    Medical, Dental, & Vision Plans  •    Health Spending Accounts & Flexible Spending Accounts •    PTO + Holidays  •    401K with up to 5% Match  •    Paid Family Leave •    Employee Assistance Programs  •    Disability and Insurance: Short + Long Term  •    Service Awards and Recognition *LI-EH1 IND123   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:  Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com   STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS.   WHY CHOOSE US?   As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.   We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.    The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.   At the American Red Cross, your uniqueness can shine!    WHAT YOU NEED TO KNOW:   The Vice President, Communications Strategy and Integration is responsible for the development, planning, leadership and oversight of communications and related integration to marketing strategy for the American Red Cross. As a member of the CMCO’s senior leadership team, this position will be responsible for developing the vision and strategy for the organization’s communications presence to amplify the brand, ensure growth, retention, mission delivery and consistent messaging and positioning as well as to maintain positive brand reputation.  Additionally, this position will be accountable for working with other MarComm leadership to ensure integration across marketing functions, including digital engagement, brand & creative and marketing optimization and data strategy.   This is a remote position where the preferred candidate resides within the Eastern time zone. Travel: 25% for in-person meetings and to deploy as needed.   WHERE YOUR CAREER IS A FORCE GOOD :  Support CMCO in developing integrated national marketing and communication strategies for enterprise-level internal and external campaigns in a fast-paced environment. Develop strategies and workplans to maintain organization’s brand reputation. Work closely with media team to cultivate contacts with top-tier media representatives to promote media interest regarding organization programs, events and news. Lead dispersed teams of communications SMEs in media, social engagement, field communications, visual services and internal relations in a manner that drives collaboration, cohesive strategy and measurable impact. Serve as senior approver of press releases, speeches, background materials, public position statements, press kits and other materials. Review and respond to media requests for information. May serve as a spokesperson on behalf of the organization. Responsible for media training executive-level organization spokespeople. Manage department budget and work closely with CMCO on annual financial planning.   WHAT YOU NEED TO SUCCEED: Master’s degree in Public Relations, Marketing, Business or related field required. Experience working in a shared service and/or agency environment a plus. Minimum 15 years of related experience or equivalent combination of education and related experience required. 10 years of people management experience.   ++++++++++++++++++++++++++ COMPENSATION RANGE AND BENEFITS FOR YOU: The annual salary range for this position is $250K - $265K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**   We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Benefits include:   ·         Medical, Dental Vision plans   ·         Health Spending Accounts & Flexible Spending Accounts   ·         PTO:  Starting at 19 days a year; based on FLSA status and tenure   ·         Holidays:  11 paid holidays comprised of six core holidays and five floating holidays   ·         401K with 5% match   ·         Paid Family Leave   ·         Employee Assistance    ·         Disability and Insurance: Short + Long Term   ·         Service Awards and recognition     Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com   STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS.   Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. 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