Are you interested in serving and supporting youth in your area? Southwest Key Programs is looking for Clinical Program Directors for our new youth services programs in Florida. We will be having 2 offices in Pensacola, 1 in Tallahassee and 1 in Panama City. The Clinical Director is responsible for the operational, management, and administrative duties within the program. This position will be a licensed or licensed eligible mental health staff who will provide the mental health and substance abuse services as needed to youth. In addition, the Clinical Director will provide clinical oversight of the program.
Qualifications and Requirements:
Master’s Degree in social service with a total of two years of supervisory/administrative experience. Licensed or licensed eligible.
Must be 21 years of age
Must possess excellent verbal and writing skills.
Budgetary experience preferred
Cleared background check from appropriate entity.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Mar 13, 2019
Full time
Are you interested in serving and supporting youth in your area? Southwest Key Programs is looking for Clinical Program Directors for our new youth services programs in Florida. We will be having 2 offices in Pensacola, 1 in Tallahassee and 1 in Panama City. The Clinical Director is responsible for the operational, management, and administrative duties within the program. This position will be a licensed or licensed eligible mental health staff who will provide the mental health and substance abuse services as needed to youth. In addition, the Clinical Director will provide clinical oversight of the program.
Qualifications and Requirements:
Master’s Degree in social service with a total of two years of supervisory/administrative experience. Licensed or licensed eligible.
Must be 21 years of age
Must possess excellent verbal and writing skills.
Budgetary experience preferred
Cleared background check from appropriate entity.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Are you interested in serving and supporting youth in your area? Southwest Key Programs is looking for Clinical Program Directors for our new youth services programs in Florida. We will be having 2 offices in Pensacola, 1 in Tallahassee and 1 in Panama City. The Clinical Director is responsible for the operational, management, and administrative duties within the program. This position will be a licensed or licensed eligible mental health staff who will provide the mental health and substance abuse services as needed to youth. In addition, the Clinical Director will provide clinical oversight of the program.
Qualifications and Requirements:
Master’s Degree in social service with a total of two years of supervisory/administrative experience. Licensed or licensed eligible.
Must be 21 years of age
Must possess excellent verbal and writing skills.
Budgetary experience preferred
Cleared background check from appropriate entity.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Mar 13, 2019
Full time
Are you interested in serving and supporting youth in your area? Southwest Key Programs is looking for Clinical Program Directors for our new youth services programs in Florida. We will be having 2 offices in Pensacola, 1 in Tallahassee and 1 in Panama City. The Clinical Director is responsible for the operational, management, and administrative duties within the program. This position will be a licensed or licensed eligible mental health staff who will provide the mental health and substance abuse services as needed to youth. In addition, the Clinical Director will provide clinical oversight of the program.
Qualifications and Requirements:
Master’s Degree in social service with a total of two years of supervisory/administrative experience. Licensed or licensed eligible.
Must be 21 years of age
Must possess excellent verbal and writing skills.
Budgetary experience preferred
Cleared background check from appropriate entity.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Are you interested in supporting at risk youth in your area? Southwest Key Programs is opening new youth services programs in Florida. With offices in Panama City, Pensacola and Tallahassee. We are looking for Case Managers to work with the youth and their families. The Case Manager is responsible for the orientation and intake, assessment and discharge process with a youth and family. They complete the C-PACT, facilitate the completion of the YES plans with the families and the full wraparound case management process. The Case Manager is responsible for collection and review of all assessment documents to be shared with team during case staffing's. The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.
Qualifications and Requirements:
Case Managers shall possess a Bachelor’s degree, or an Associate’s degree with two years of experience working with youth or four years of experience working with youth. A combination of education and appropriate experience shall meet this qualification. Degrees must be conferred from an accredited college or university.
Works well independently
Must be 21years of age
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Possess excellent verbal and writing skills.
Clear background check from appropriate entity
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Must be able to drive personal vehicle for work and transport clients
Mar 13, 2019
Full time
Are you interested in supporting at risk youth in your area? Southwest Key Programs is opening new youth services programs in Florida. With offices in Panama City, Pensacola and Tallahassee. We are looking for Case Managers to work with the youth and their families. The Case Manager is responsible for the orientation and intake, assessment and discharge process with a youth and family. They complete the C-PACT, facilitate the completion of the YES plans with the families and the full wraparound case management process. The Case Manager is responsible for collection and review of all assessment documents to be shared with team during case staffing's. The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.
Qualifications and Requirements:
Case Managers shall possess a Bachelor’s degree, or an Associate’s degree with two years of experience working with youth or four years of experience working with youth. A combination of education and appropriate experience shall meet this qualification. Degrees must be conferred from an accredited college or university.
Works well independently
Must be 21years of age
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Possess excellent verbal and writing skills.
Clear background check from appropriate entity
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Must be able to drive personal vehicle for work and transport clients
About AJC International:
AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 34 nationalities speaking more than 23 languages. For more than 40 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com.
Job Summary :
AJC is looking for a motivated and driven inside Sales Professional interested in growing their career in the frozen food industry. In this role you will be responsible for generating profitable sales of frozen food commodities like poultry, pork, and beef to South America while meeting sales plan metrics. This is accomplished by maintaining and increasing current customer accounts and developing new customers. The ideal candidate should be an energetic and creative sales person able to set and meet sales goals.
Essential Skills:
Strong Negotiation Skills
Excellent Organizational Skills
Team Player
Persistence and Tenacity
Results Oriented
Ability to set sales goals and achieve them
Interest in learning and continuous education
Excellent written and verbal skills
Ability to work independently in a team environment
Entrepreneurial mind-set that is able to take ownership of all aspects of each business transaction
Desire to build long term business relationships with customers and vendors through teamwork
Scope of Responsibility:
Responsible for maintaining gross profit and tonnage for assigned account base.
Effectively sell three core products in full and mixed load shipments.
Responsible for inventory management.
Assist operations team with information for transportation movement in order to meet desired shipment schedules and avoid unnecessary costs.
Maintain frequent verbal and written communications with assigned customers.
Assists the team to grow market share and diversify products and origins sold into the market.
Position inventory for assigned customers and/or team.
Education & Experience:
Bachelor’s Degree in Business or equivalent proven experience is required.
3 to 5 years of successful international commodity sales, international food trade , and/or distribution sales experience is a must.
A proven history of developing customer or vendor market share.
Transportation, claims, credit, and operation procedures knowledge is a plus.
Language Requirements:
Candidates must speak, read, and write English and Spanish fluently.
Computer Skills:
Competent knowledge of Microsoft Word, Excel, Outlook, and PowerPoint is required.
Mar 08, 2019
Full time
About AJC International:
AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 34 nationalities speaking more than 23 languages. For more than 40 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com.
Job Summary :
AJC is looking for a motivated and driven inside Sales Professional interested in growing their career in the frozen food industry. In this role you will be responsible for generating profitable sales of frozen food commodities like poultry, pork, and beef to South America while meeting sales plan metrics. This is accomplished by maintaining and increasing current customer accounts and developing new customers. The ideal candidate should be an energetic and creative sales person able to set and meet sales goals.
Essential Skills:
Strong Negotiation Skills
Excellent Organizational Skills
Team Player
Persistence and Tenacity
Results Oriented
Ability to set sales goals and achieve them
Interest in learning and continuous education
Excellent written and verbal skills
Ability to work independently in a team environment
Entrepreneurial mind-set that is able to take ownership of all aspects of each business transaction
Desire to build long term business relationships with customers and vendors through teamwork
Scope of Responsibility:
Responsible for maintaining gross profit and tonnage for assigned account base.
Effectively sell three core products in full and mixed load shipments.
Responsible for inventory management.
Assist operations team with information for transportation movement in order to meet desired shipment schedules and avoid unnecessary costs.
Maintain frequent verbal and written communications with assigned customers.
Assists the team to grow market share and diversify products and origins sold into the market.
Position inventory for assigned customers and/or team.
Education & Experience:
Bachelor’s Degree in Business or equivalent proven experience is required.
3 to 5 years of successful international commodity sales, international food trade , and/or distribution sales experience is a must.
A proven history of developing customer or vendor market share.
Transportation, claims, credit, and operation procedures knowledge is a plus.
Language Requirements:
Candidates must speak, read, and write English and Spanish fluently.
Computer Skills:
Competent knowledge of Microsoft Word, Excel, Outlook, and PowerPoint is required.
Hispanics Enjoying Camping, Hunting, and the Outdoors (HECHO) was created to help fulfill our duty to conserve and protect our public lands for future generations. We provide a platform for Hispanics/Latinos to contribute knowledge and perspectives about conservation issues, enhance leadership capacity as impactful advocates of conservation policies, and celebrate Hispanic/Latino cultural heritage and connections to nature. From southwestern deserts to northern forestland, Hispanics/Latinos throughout America have a strong connection to our nation's diverse landscapes. Together, through HECHO, we urge our elected and appointed leaders to safeguard our precious public lands, so that our children can enjoy fishing, hiking, hunting, camping, and other outdoor activities for generations to come. While our focus is on the protection of public lands in the American Southwest, our work has a national scope and impact. To achieve our mission, we are in need of a talented Communications Coordinator who speaks fluent English and Spanish to work in our Denver, Colorado office. There may be additional flexibility in location for well qualified candidates. There will be occasional travel in this role of approximately 10 nights a year.
Reporting to HECHO’s Executive Director, you will be responsible for deepening and expanding press coverage for HECHO and its work in English and Spanish-language/Latin media outlets, including pitching stories to national, regional, and local papers, magazines, TV and radio stations, and online news outlets. You will track the news cycle and write press statements, op-eds, and letters, etc. to ensure HECHO is weighing in on a range of conservation and outdoor topics, and further develop our unique storytelling narrative through blogs, videos, radio, social media, etc. You will inspire and motivate HECHO’s members and followers on email and social media channels to support and become part of our cause, and curate the HECHO website. You will help develop and implement a strategy to raise awareness about HECHO’s work to attract more financial support for our programs. You will also advance the dual goals of strengthening Hispanic/Latino civic engagement in conservation policy decision making and increasing action supporting conservation policy solutions.
In this role you will:
Develop and implement a comprehensive communications outreach plan for both English-language and Spanish-language content, including an editorial and social media calendar, to authentically engage HECHO’s followers, event participants, and volunteers.
Regularly write content in English and Spanish including blog posts, fact sheets, issue briefs, letters, op-eds, and newsletters.
Write and distribute press releases and background materials in English and Spanish on efforts of interest to national, regional, and web media.
Increase HECHO’s online followers, likes, shares, and maintain and grow HECHO’s email lists by developing and implementing robust digital communications.
Assist the Executive Director with the development and implementation of a digital fundraising strategy, as well as assist in the writing of grant proposals.
Develop talking points for program staff and prepare staff for media interviews.
Help with media training of staff, advisory board, and members.
Coordinate with partners and work on media strategy in coalition with trusted partners.
Identify opportunities for enterprise, in-depth media coverage of the HECHO core issues and pursue them.
Work with program staff and partners to assess media needs and develop appropriate media messages.
Develop and maintain media lists and contacts in English and Spanish media.
Build diverse relationships with journalists and media influencers who may write about a range of HECHO issues, and serve as a good resource for reporters on background info and connection to story sources.
Pitch English-language and Spanish-language media and conduct media outreach in English and Spanish
Monitor media coverage and produce media reports, adjusts goals and strategy accordingly.
Qualifications:
Fluent and conversational English and Spanish language skills.
Outstanding written and oral communication skills.
High level of creativity to complement social media experience and skills, especially on Twitter and Facebook.
Experience monitoring media and managing media monitoring platforms, as well as digital analytics and email metrics.
Knowledge and ability to use multimedia communications tools, including producing graphics.
Familiarity with conservation issues, public land management agencies, and legislative and administrative processes.
Capable of representing and bolstering marginalized voices in advocacy.
Experience:
Proven experience in reporting, advocacy communications, and/or public relations.
Experienced storyteller and wordsmith.
Demonstrated knowledge of Hispanic heritage, in particular cultural and historical connections to the land, air, and water, and ability to share knowledge in a culturally responsive way
Proven success in writing, pitching, and securing media placements in a variety of media platforms.
Experience developing outreach plans and implementing outreach communication activities, including building email lists.
Experience using a range of digital platforms, including Facebook, Twitter, Instagram, YouTube, MailChimp and Squarespace.
Experience with creating content for digital fundraising is a plus.
Salary Range and Benefits:
This position pays in the range of $43,000 a year.
HECHO is a partner and program of the National Wildlife Federation, which offers excellent benefits, including 16 weeks of paid FMLA leave, competitive compensation, and a family-friendly, flexible work environment. We are committed to building a complementary team and strongly support candidates from all backgrounds to apply.
Application
Candidates should submit a cover letter, resume, and 1-3 existing writing samples on any subject (for example an op-ed, blog post, press statement, or brief article you’ve written).
If you meet more than 75% of the qualifications of this description, we support your application. If selected, a background check will be conducted.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state or local law. We are proud to be an equal opportunity employer.
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
Mar 06, 2019
Full time
Hispanics Enjoying Camping, Hunting, and the Outdoors (HECHO) was created to help fulfill our duty to conserve and protect our public lands for future generations. We provide a platform for Hispanics/Latinos to contribute knowledge and perspectives about conservation issues, enhance leadership capacity as impactful advocates of conservation policies, and celebrate Hispanic/Latino cultural heritage and connections to nature. From southwestern deserts to northern forestland, Hispanics/Latinos throughout America have a strong connection to our nation's diverse landscapes. Together, through HECHO, we urge our elected and appointed leaders to safeguard our precious public lands, so that our children can enjoy fishing, hiking, hunting, camping, and other outdoor activities for generations to come. While our focus is on the protection of public lands in the American Southwest, our work has a national scope and impact. To achieve our mission, we are in need of a talented Communications Coordinator who speaks fluent English and Spanish to work in our Denver, Colorado office. There may be additional flexibility in location for well qualified candidates. There will be occasional travel in this role of approximately 10 nights a year.
Reporting to HECHO’s Executive Director, you will be responsible for deepening and expanding press coverage for HECHO and its work in English and Spanish-language/Latin media outlets, including pitching stories to national, regional, and local papers, magazines, TV and radio stations, and online news outlets. You will track the news cycle and write press statements, op-eds, and letters, etc. to ensure HECHO is weighing in on a range of conservation and outdoor topics, and further develop our unique storytelling narrative through blogs, videos, radio, social media, etc. You will inspire and motivate HECHO’s members and followers on email and social media channels to support and become part of our cause, and curate the HECHO website. You will help develop and implement a strategy to raise awareness about HECHO’s work to attract more financial support for our programs. You will also advance the dual goals of strengthening Hispanic/Latino civic engagement in conservation policy decision making and increasing action supporting conservation policy solutions.
In this role you will:
Develop and implement a comprehensive communications outreach plan for both English-language and Spanish-language content, including an editorial and social media calendar, to authentically engage HECHO’s followers, event participants, and volunteers.
Regularly write content in English and Spanish including blog posts, fact sheets, issue briefs, letters, op-eds, and newsletters.
Write and distribute press releases and background materials in English and Spanish on efforts of interest to national, regional, and web media.
Increase HECHO’s online followers, likes, shares, and maintain and grow HECHO’s email lists by developing and implementing robust digital communications.
Assist the Executive Director with the development and implementation of a digital fundraising strategy, as well as assist in the writing of grant proposals.
Develop talking points for program staff and prepare staff for media interviews.
Help with media training of staff, advisory board, and members.
Coordinate with partners and work on media strategy in coalition with trusted partners.
Identify opportunities for enterprise, in-depth media coverage of the HECHO core issues and pursue them.
Work with program staff and partners to assess media needs and develop appropriate media messages.
Develop and maintain media lists and contacts in English and Spanish media.
Build diverse relationships with journalists and media influencers who may write about a range of HECHO issues, and serve as a good resource for reporters on background info and connection to story sources.
Pitch English-language and Spanish-language media and conduct media outreach in English and Spanish
Monitor media coverage and produce media reports, adjusts goals and strategy accordingly.
Qualifications:
Fluent and conversational English and Spanish language skills.
Outstanding written and oral communication skills.
High level of creativity to complement social media experience and skills, especially on Twitter and Facebook.
Experience monitoring media and managing media monitoring platforms, as well as digital analytics and email metrics.
Knowledge and ability to use multimedia communications tools, including producing graphics.
Familiarity with conservation issues, public land management agencies, and legislative and administrative processes.
Capable of representing and bolstering marginalized voices in advocacy.
Experience:
Proven experience in reporting, advocacy communications, and/or public relations.
Experienced storyteller and wordsmith.
Demonstrated knowledge of Hispanic heritage, in particular cultural and historical connections to the land, air, and water, and ability to share knowledge in a culturally responsive way
Proven success in writing, pitching, and securing media placements in a variety of media platforms.
Experience developing outreach plans and implementing outreach communication activities, including building email lists.
Experience using a range of digital platforms, including Facebook, Twitter, Instagram, YouTube, MailChimp and Squarespace.
Experience with creating content for digital fundraising is a plus.
Salary Range and Benefits:
This position pays in the range of $43,000 a year.
HECHO is a partner and program of the National Wildlife Federation, which offers excellent benefits, including 16 weeks of paid FMLA leave, competitive compensation, and a family-friendly, flexible work environment. We are committed to building a complementary team and strongly support candidates from all backgrounds to apply.
Application
Candidates should submit a cover letter, resume, and 1-3 existing writing samples on any subject (for example an op-ed, blog post, press statement, or brief article you’ve written).
If you meet more than 75% of the qualifications of this description, we support your application. If selected, a background check will be conducted.
We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state or local law. We are proud to be an equal opportunity employer.
If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help preserve our client’s financial security. We’re looking for skilled people that can think critically and use good, sound judgment when reviewing client accounts for possible fraudulent activity. As part of the Bank of America team, Fraud Client Service Representatives (FCSRs) go beyond reviewing and analyzing simple account transactions, you’ll assess the level of risk and make decisions which directly impact the client experience during life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Fraud Client Service Reps work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our associates to adhere to their schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online, mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding, and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
Premier suite of benefits including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on the job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to successfully resolve client requests using best in class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit the
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
Great customer service and multitask
Able to ( read, write and speak ) fluently in English & Spanish
You’ll be better prepared if you have (desired skills)
2+ years of client service call center or equivalent customer service experience preferred
1+ years of experience in the Banking/Financial industry
College degree or commensurate work experience
Knowledge with troubleshooting mobile devices and internal browsers
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals
Feb 28, 2019
Full time
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help preserve our client’s financial security. We’re looking for skilled people that can think critically and use good, sound judgment when reviewing client accounts for possible fraudulent activity. As part of the Bank of America team, Fraud Client Service Representatives (FCSRs) go beyond reviewing and analyzing simple account transactions, you’ll assess the level of risk and make decisions which directly impact the client experience during life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. Fraud Client Service Reps work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our associates to adhere to their schedules to ensure our clients have every opportunity to connect with a client service professional in their moments that matter. As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online, mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding, and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
Premier suite of benefits including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in-depth classroom training, including side-by-side live call handling and continued on the job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship, and how to successfully resolve client requests using best in class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit the
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
Great customer service and multitask
Able to ( read, write and speak ) fluently in English & Spanish
You’ll be better prepared if you have (desired skills)
2+ years of client service call center or equivalent customer service experience preferred
1+ years of experience in the Banking/Financial industry
College degree or commensurate work experience
Knowledge with troubleshooting mobile devices and internal browsers
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people that will advise and advocate for our clients for their most important service needs.
As part of the Bank of America team, Client Service Representatives (CSR II) go beyond processing simple account transactions –you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSR IIs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online and mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
A world-class suite of employee benefits, including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
You’ll be better prepared if you have (desired skills and qualifications)
1+ years of experience in the Banking/Financial industry
1+ years of experience working in a client service call center
Able to ( speak, write & read ) fluently in English & Spanish
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Posting Date: 01/28/2019
Location: Fort Worth, TX, 4200 AMON CARTER BLVD (TX2980), - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 2nd shift
Feb 22, 2019
Full time
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people that will advise and advocate for our clients for their most important service needs.
As part of the Bank of America team, Client Service Representatives (CSR II) go beyond processing simple account transactions –you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSR IIs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online and mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
A world-class suite of employee benefits, including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
You’ll be better prepared if you have (desired skills and qualifications)
1+ years of experience in the Banking/Financial industry
1+ years of experience working in a client service call center
Able to ( speak, write & read ) fluently in English & Spanish
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Posting Date: 01/28/2019
Location: Fort Worth, TX, 4200 AMON CARTER BLVD (TX2980), - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 2nd shift
Video Teller Agents (VTA) are responsible for processing customer transactions received via ATM with Teller Assist (ATA) accurately and efficiently in a fast-paced environment in accordance with established policies and procedures. Agents create a connection with customers to provide outstanding, personalized service through building customer loyalty courtesy and friendliness, including addressing each customer by name. Must accurately and efficiently process transactions such as customer deposits and cashing checks. Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalates to manager as appropriate. Use computerized systems for customer authentication, information gathering/validation and processing business as usual, as well as exception transactions. Must have good communication skills in a face to face customer environment and be comfortable being on camera at all times. Agent must act as Bank of America's face to the customer and consistently seek to delight our customers. May be required to identify customers' financial needs, goals and objectives and recommend Bank of America products or solutions. Contribute to a positive team environment in a contact center through 360-degree coaching. May be required to work weekends and/or evening hours and regular, reliable attendance is critical.
Required skills:
Ability to work within the operating hours and days for this position as outlined in the posted job requisition.
Ability to work the required days and hours as listed in the job requisition without any absences or vacation time in order to attend mandatory training.
At least an intermediate ability in computer skills.
A minimum of 1 year of experience working with customers.
At least 1 year of experience handling difficult situations with customers.
Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications
Comfortable receiving ongoing performance feedback and coaching.
Ability to engage with customers, begin a conversation, build rapport, and handle objections.
Comfortable receiving ongoing performance feedback and coaching.
Comfortable with ongoing change and learning new technology/processes.
Ability to analyze and resolve customer inquiries.
Ability to provide a positive customer experience through creative solutions.
Desired s kills :
Ability to work weekends, either rotating or set days as outlined in the job requisition.
Ability to work evenings, either rotating or set days as outlined in the job requisition.
A minimum of 1-2 years of experience in the Banking/Financial industry.
A minimum of 1-3 years of experience working in a call center.
A minimum of 1-3 years of experience working in customer relations.
A minimum of 1-3 years of experience performing repetitive tasks based on existing operating procedures under close supervision or from detailed written procedures.
Posting Date: 02/14/2019
Location: Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 600, - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Feb 22, 2019
Full time
Video Teller Agents (VTA) are responsible for processing customer transactions received via ATM with Teller Assist (ATA) accurately and efficiently in a fast-paced environment in accordance with established policies and procedures. Agents create a connection with customers to provide outstanding, personalized service through building customer loyalty courtesy and friendliness, including addressing each customer by name. Must accurately and efficiently process transactions such as customer deposits and cashing checks. Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalates to manager as appropriate. Use computerized systems for customer authentication, information gathering/validation and processing business as usual, as well as exception transactions. Must have good communication skills in a face to face customer environment and be comfortable being on camera at all times. Agent must act as Bank of America's face to the customer and consistently seek to delight our customers. May be required to identify customers' financial needs, goals and objectives and recommend Bank of America products or solutions. Contribute to a positive team environment in a contact center through 360-degree coaching. May be required to work weekends and/or evening hours and regular, reliable attendance is critical.
Required skills:
Ability to work within the operating hours and days for this position as outlined in the posted job requisition.
Ability to work the required days and hours as listed in the job requisition without any absences or vacation time in order to attend mandatory training.
At least an intermediate ability in computer skills.
A minimum of 1 year of experience working with customers.
At least 1 year of experience handling difficult situations with customers.
Intermediate proficiency (1-3 years of experience) in written (including grammar and spelling) and verbal communications
Comfortable receiving ongoing performance feedback and coaching.
Ability to engage with customers, begin a conversation, build rapport, and handle objections.
Comfortable receiving ongoing performance feedback and coaching.
Comfortable with ongoing change and learning new technology/processes.
Ability to analyze and resolve customer inquiries.
Ability to provide a positive customer experience through creative solutions.
Desired s kills :
Ability to work weekends, either rotating or set days as outlined in the job requisition.
Ability to work evenings, either rotating or set days as outlined in the job requisition.
A minimum of 1-2 years of experience in the Banking/Financial industry.
A minimum of 1-3 years of experience working in a call center.
A minimum of 1-3 years of experience working in customer relations.
A minimum of 1-3 years of experience performing repetitive tasks based on existing operating procedures under close supervision or from detailed written procedures.
Posting Date: 02/14/2019
Location: Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 600, - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people that will advise and advocate for our clients for their most important service needs.
As part of the Bank of America team, Client Service Representatives (CSR II) go beyond processing simple account transactions –you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSR IIs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online and mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
A world-class suite of employee benefits, including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
You’ll be better prepared if you have (desired skills and qualifications)
1+ years of experience in the Banking/Financial industry
1+ years of experience working in a client service call center
Able to ( write, read & speak ) fluently in English & Spanish
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Posting Date: 02/07/2019
Location: Tampa, FL, EKMAN CENTER OFFICE, 4109 Gandy Blvd, - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Weekly Schedule: Multiple shifts available
Feb 22, 2019
Full time
At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. We’re looking for skilled people that will advise and advocate for our clients for their most important service needs.
As part of the Bank of America team, Client Service Representatives (CSR II) go beyond processing simple account transactions –you’ll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request. CSR IIs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
As a Client Service Representative, you can look forward to
Working in a professional, fast paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time
Understanding how clients engage with us via technology (online and mobile), financial center and contact center to guide them on ways that we can improve their financial life
Navigating multiple computer applications while interacting with the client
Listening to, understanding and providing solutions for our client's needs
Incentive opportunities for meeting and/or exceeding critical performance standards
A world-class suite of employee benefits, including tuition, child care reimbursement and employee discount programs
The Consumer Academy, our world-class training program for Consumer & Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America
Potential to own your career growth opportunities
We’ll help you
Get training and on-the-job support from managers who are invested in your success. You’ll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching
Learn about core banking products and services we provide through Bank of America. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources
Provide education to clients. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them
You’re a person who (required skills)
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule
Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Has the ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
Is comfortable receiving ongoing performance feedback and coaching
Is comfortable with ongoing change and learning new technology/processes
Has 1+ year of customer/client service experience, including experience handling difficult client situations
Has at least an intermediate level of proficiency with computers and current technology
You’ll be better prepared if you have (desired skills and qualifications)
1+ years of experience in the Banking/Financial industry
1+ years of experience working in a client service call center
Able to ( write, read & speak ) fluently in English & Spanish
We’re a culture that
Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs.
Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.
Posting Date: 02/07/2019
Location: Tampa, FL, EKMAN CENTER OFFICE, 4109 Gandy Blvd, - United States
Travel: No
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Weekly Schedule: Multiple shifts available
Job ID: 1152314
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Benefits
You work hard-your benefits should too. From Day One, you'll enjoy high starting wages (Current starting payrate is $14.85/hour. As of July 1st hourly wages will increase to $16.50/hour) and a benefits package that includes a 401(k) with company match, and healthcare that adds up to an additional $6.50/hour. After six months of employment, you're also eligible tuition reimbursement.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
Feb 20, 2019
Full time
Job ID: 1152314
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Benefits
You work hard-your benefits should too. From Day One, you'll enjoy high starting wages (Current starting payrate is $14.85/hour. As of July 1st hourly wages will increase to $16.50/hour) and a benefits package that includes a 401(k) with company match, and healthcare that adds up to an additional $6.50/hour. After six months of employment, you're also eligible tuition reimbursement.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
Job ID: 1152313
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Benefits
You work hard-your benefits should too. On our team, you'll enjoy high starting wages ($13.75/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
Feb 20, 2019
Full time
Job ID: 1152313
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Customer Service Representative?
You’ll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You’ll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you’ll build relationships with clients, customers and colleagues.
What you’ll need to succeed
You’ll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. You’ll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.
Benefits
You work hard-your benefits should too. On our team, you'll enjoy high starting wages ($13.75/hour) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for your whole family, dental & vision insurance, and a 401(k) with company match.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Confidence using a computer
Fully fluent in English and Spanish
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
Location/Market: Santa Barbara, CA
JOB DESCRIPTION
Summary
Responsible for all aspects of writing, shooting and editing on local commercials, station image, event promotion and public service campaigns
Essential Functions
1. Professional Broadcast video & still photography with emphasis on lighting.
2. Able to conceptualize campaigns across multiple platforms
3. Creative ability to develop clients needs and ideas into compelling advertisements
Competencies
1. Punctuality.
2. Dependability.
3. Excellent Communication Skills.
4. Technical Capability.
5. Ability to Work Independently.
6. Fluency in both Spanish & English is a must
Position Type/Expected Hours of Work
This is a Full Time position. Actual hours and schedule may vary.
Supervisory Responsibility
Reports directly to SVP
Required Education and Experience
1. Associates Degree or minimum of 2 years experience in video production
2. Must have experience with Adobe Premier, After Effects, Photoshop
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply.
Feb 08, 2019
Full time
Location/Market: Santa Barbara, CA
JOB DESCRIPTION
Summary
Responsible for all aspects of writing, shooting and editing on local commercials, station image, event promotion and public service campaigns
Essential Functions
1. Professional Broadcast video & still photography with emphasis on lighting.
2. Able to conceptualize campaigns across multiple platforms
3. Creative ability to develop clients needs and ideas into compelling advertisements
Competencies
1. Punctuality.
2. Dependability.
3. Excellent Communication Skills.
4. Technical Capability.
5. Ability to Work Independently.
6. Fluency in both Spanish & English is a must
Position Type/Expected Hours of Work
This is a Full Time position. Actual hours and schedule may vary.
Supervisory Responsibility
Reports directly to SVP
Required Education and Experience
1. Associates Degree or minimum of 2 years experience in video production
2. Must have experience with Adobe Premier, After Effects, Photoshop
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.
Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply.
About AJC International:
AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 34 nationalities speaking more than 23 languages. For more than 40 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com
Position Overview:
We are looking for a professional and dynamic Credit Specialist with a proven track record of success in credit and collections. The Credit Specialist will be responsible for managing our Accounts Receivable functions in the Americas to ensure alignment with the AJC Global Credit and Risk Management Policy. Some of the regions this position will be responsible for are but not limited to Puerto Rico, Caribbean East & West, and Central & South America.
Essential Responsibilities:
Execute and abide by all Corporate Credit Policies and Procedures to make credit decisions.
Proactively and effectively collect past due accounts to ensure quick and consistent turn on A/R.
Ensure customer credit files are efficiently maintained at all times.
Review credit for establishment of new accounts, credit line renewals, and new increases.
Essential Skills:
Excellent verbal and communications skills.
Ability to create impactful relationships, both internal and external.
Strong analytical skills to complete credit investigations and make credit recommendations.
Analyze information and effectively recommend business solutions that support the business plan.
Detail-oriented self-starter with a strong sense of urgency and the ability to multi-task.
Education & Experience:
Bachelor’s Degree in business or related filed.
3-5 years of credit experience including collections.
Language Requirements:
The Credit and Collections Manager role requires effective communication with international customers. Candidates are required to read, write, and speak English and Spanish fluently.
Feb 05, 2019
Full time
About AJC International:
AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables and fruits around the globe. Our products and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 34 nationalities speaking more than 23 languages. For more than 40 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com
Position Overview:
We are looking for a professional and dynamic Credit Specialist with a proven track record of success in credit and collections. The Credit Specialist will be responsible for managing our Accounts Receivable functions in the Americas to ensure alignment with the AJC Global Credit and Risk Management Policy. Some of the regions this position will be responsible for are but not limited to Puerto Rico, Caribbean East & West, and Central & South America.
Essential Responsibilities:
Execute and abide by all Corporate Credit Policies and Procedures to make credit decisions.
Proactively and effectively collect past due accounts to ensure quick and consistent turn on A/R.
Ensure customer credit files are efficiently maintained at all times.
Review credit for establishment of new accounts, credit line renewals, and new increases.
Essential Skills:
Excellent verbal and communications skills.
Ability to create impactful relationships, both internal and external.
Strong analytical skills to complete credit investigations and make credit recommendations.
Analyze information and effectively recommend business solutions that support the business plan.
Detail-oriented self-starter with a strong sense of urgency and the ability to multi-task.
Education & Experience:
Bachelor’s Degree in business or related filed.
3-5 years of credit experience including collections.
Language Requirements:
The Credit and Collections Manager role requires effective communication with international customers. Candidates are required to read, write, and speak English and Spanish fluently.
No Visa Sponsorship is available for this position.
Oracle’s Deal Management Organization creates and reviews contract documents for our sales organizations, partners, and end customers. We support the Oracle sales organization to win compliant business while mitigating commercial risk for Oracle, by enforcing internal controls and adhering to corporate business practice and policies. We are part of the Global Finance Operations Team, which is responsible for the revenue quote-to-commission process flow across all lines of business (License, Systems, Cloud, Support, and Professional Services) within Oracle.
This role requires the Brazilian Portuguese language skill. The work will exclusively be in Portuguese however, the Contracts Administrator/Deal Specialist will need to communicate with their manager in either English or Spanish.
The Contracts Administrator/Deal Specialist uses Oracle’s standard document templates and a playbook of contract options to assemble a contract in accordance with the sales/customer request. S/he also validates that all appropriate Oracle business approvals are secured, and may advise sales on what approvals are necessary for a given non-standard transaction. The Deal Specialist also liaises with Finance, Legal, and other groups across Oracle, per defined engagement guidelines, to ensure policy compliance and mitigate corporate risk. Individuals may cover multiple geographies or lines of business, but are generally focused in a particular product or service area, or set of countries. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.
Responsibilities:
Assemble and draft contract documents, supporting assigned Oracle line of business, country, or sales organization, following Oracle’s global contract process and use appropriate tools and systems
Review transactional approvals/executive summaries to ensure appropriate business approvals are secured for any non-standard contract options per the relevant Oracle Global Approval Matrix
Review the Partner or Customer Master Agreement to ensure it is valid for the current transaction and meets define Oracle standards
Engage, per pre-defined guidelines, with Sales, Legal, Revenue Recognition, and other cross-functional teams on nonstandard contract terms
Prepare contract documents and order packages for manager review
Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding
Manage Sales and Customer expectation on time-to-completion for a given transaction request
Desired Skills and Experience
Quality Focused: Ability to independently produce high quality, complete work product while balancing customer need for timely response on simultaneous, in-process transactions
Excellent Communicator: Advanced proficiency in written and spoken English, or other local language if applicable; ability to synthesize complex subject matter and convey to internal customers in a simple, clear manner
Critical Thinking: Ability to follow established policies and procedures, as well as and problem solve and apply sound judgment when executing non-conforming transactions
Flexible: Adapt to changing business rules and environment
Professional: Must thrive in a fast-paced, deadline-driven environment, while maintaining professional demeanor and customer focus at all times
Industry, Functional Experience: knowledge of technology industry revenue recognition, business practice, and contracting practices is preferred
College graduates with 5 years experience
Brazilian Portuguese language skill
Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk.
As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent written, verbal, interpersonal, and analytical communication skills. Organized, detail oriented, and time management skills. Experience drafting and negotiating complex commercial, federal, state, and/or local government contracts. Ability to work effectively under time critical deadlines. Working knowledge of FAR/DFARS. Proficient in Email, MS Word and Excel. Knowledge of Oracle policies and procedures desired. 5 years experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience. Prior experience in high tech industry preferred.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Jan 12, 2019
Full time
No Visa Sponsorship is available for this position.
Oracle’s Deal Management Organization creates and reviews contract documents for our sales organizations, partners, and end customers. We support the Oracle sales organization to win compliant business while mitigating commercial risk for Oracle, by enforcing internal controls and adhering to corporate business practice and policies. We are part of the Global Finance Operations Team, which is responsible for the revenue quote-to-commission process flow across all lines of business (License, Systems, Cloud, Support, and Professional Services) within Oracle.
This role requires the Brazilian Portuguese language skill. The work will exclusively be in Portuguese however, the Contracts Administrator/Deal Specialist will need to communicate with their manager in either English or Spanish.
The Contracts Administrator/Deal Specialist uses Oracle’s standard document templates and a playbook of contract options to assemble a contract in accordance with the sales/customer request. S/he also validates that all appropriate Oracle business approvals are secured, and may advise sales on what approvals are necessary for a given non-standard transaction. The Deal Specialist also liaises with Finance, Legal, and other groups across Oracle, per defined engagement guidelines, to ensure policy compliance and mitigate corporate risk. Individuals may cover multiple geographies or lines of business, but are generally focused in a particular product or service area, or set of countries. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.
Responsibilities:
Assemble and draft contract documents, supporting assigned Oracle line of business, country, or sales organization, following Oracle’s global contract process and use appropriate tools and systems
Review transactional approvals/executive summaries to ensure appropriate business approvals are secured for any non-standard contract options per the relevant Oracle Global Approval Matrix
Review the Partner or Customer Master Agreement to ensure it is valid for the current transaction and meets define Oracle standards
Engage, per pre-defined guidelines, with Sales, Legal, Revenue Recognition, and other cross-functional teams on nonstandard contract terms
Prepare contract documents and order packages for manager review
Receive and Review customer-executed documents, route for appropriate internal signature and submit for Order Processing or Project Funding
Manage Sales and Customer expectation on time-to-completion for a given transaction request
Desired Skills and Experience
Quality Focused: Ability to independently produce high quality, complete work product while balancing customer need for timely response on simultaneous, in-process transactions
Excellent Communicator: Advanced proficiency in written and spoken English, or other local language if applicable; ability to synthesize complex subject matter and convey to internal customers in a simple, clear manner
Critical Thinking: Ability to follow established policies and procedures, as well as and problem solve and apply sound judgment when executing non-conforming transactions
Flexible: Adapt to changing business rules and environment
Professional: Must thrive in a fast-paced, deadline-driven environment, while maintaining professional demeanor and customer focus at all times
Industry, Functional Experience: knowledge of technology industry revenue recognition, business practice, and contracting practices is preferred
College graduates with 5 years experience
Brazilian Portuguese language skill
Processes and invoices customer orders in accordance with agreed contracts. Monitors contract and business terms to mitigate Oracle's risk.
As a member of Contract Management you will assist customers, both internal and external, with license contract interpretation, negotiations and administration of licensing agreements including extensions, new business, invoicing, credit holds, receivable issues and consolidations. Draft and negotiate standard and non-standard contracts. Act as a liaison between consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent written, verbal, interpersonal, and analytical communication skills. Organized, detail oriented, and time management skills. Experience drafting and negotiating complex commercial, federal, state, and/or local government contracts. Ability to work effectively under time critical deadlines. Working knowledge of FAR/DFARS. Proficient in Email, MS Word and Excel. Knowledge of Oracle policies and procedures desired. 5 years experience in contracts, purchasing, or equivalent. BA/BS degree, Paralegal Certification or equivalent years of experience. Prior experience in high tech industry preferred.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Job Description
Founded in 1990, Force1One is one of the country’s leading retail merchandising organizations. We offer a complete range of quality in-store merchandising services and campaigns for a diverse group of fortune 500 clients.
Force1One is seeking a Pack Out Merchandiser for a mass account.
Requirements:
Reliable transportation and valid driver’s license
Computer/smart phone for reporting work on company website
Previous grocery pack out experience
Schedule:
Start time: 6 am
Approximately 35 hours per week
5-6 days per week
Job description:
As a Account Specialist, you will perform continuity work, which requires you to pack out new shipments and create displays. In this role, you must be flexible according to the accounts needs. We offer convenient online and mobile reporting, and bi-weekly pay with the option of direct deposit.
Job responsibilities include, but are not limited to:
Travel to assigned store per weekly schedule.
Work with Receiving Department to locate product.
Bring product to floor and pack out onto shelves.
Return excess product to stockroom and clean up your area before leaving the store.
Complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc.
Qualifications:
Previous retail experience is required
The ability to read a Planogram is a must.
Strong self-management skills. Ability to work alone as well as be a team player.
Ability to complete daily procedures and responsibilities without direct supervision.
Ability to communicate effectively both internally to Force1One management and externally with customers.
Must demonstrate good judgment and show respect for others
Proven record working in a mass environment.
Dress code:
No open toe shoes, no shorts, no shirts with any type of printing.
Force1One is an equal opportunity employer.
Oct 16, 2018
Full time
Job Description
Founded in 1990, Force1One is one of the country’s leading retail merchandising organizations. We offer a complete range of quality in-store merchandising services and campaigns for a diverse group of fortune 500 clients.
Force1One is seeking a Pack Out Merchandiser for a mass account.
Requirements:
Reliable transportation and valid driver’s license
Computer/smart phone for reporting work on company website
Previous grocery pack out experience
Schedule:
Start time: 6 am
Approximately 35 hours per week
5-6 days per week
Job description:
As a Account Specialist, you will perform continuity work, which requires you to pack out new shipments and create displays. In this role, you must be flexible according to the accounts needs. We offer convenient online and mobile reporting, and bi-weekly pay with the option of direct deposit.
Job responsibilities include, but are not limited to:
Travel to assigned store per weekly schedule.
Work with Receiving Department to locate product.
Bring product to floor and pack out onto shelves.
Return excess product to stockroom and clean up your area before leaving the store.
Complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc.
Qualifications:
Previous retail experience is required
The ability to read a Planogram is a must.
Strong self-management skills. Ability to work alone as well as be a team player.
Ability to complete daily procedures and responsibilities without direct supervision.
Ability to communicate effectively both internally to Force1One management and externally with customers.
Must demonstrate good judgment and show respect for others
Proven record working in a mass environment.
Dress code:
No open toe shoes, no shorts, no shirts with any type of printing.
Force1One is an equal opportunity employer.
Job ID: 1247852
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Collections Representative?
You’ll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You’ll also tackle the important work of getting past due accounts up to date, and most importantly, you’ll improve service by using your customer service skills.
What you’ll need to succeed
You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Fully fluent English and Spanish
Confidence using a computer
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
BENEFITS:
You work hard-your benefits should too. On our team, you'll enjoy high starting wages ($13.75/hour) and be eligible for a monthly incentive bonus and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.
Oct 02, 2018
Full time
Job ID: 1247852
What are you working forward to?
At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers’ success—and we’ll do the same for you: through generous benefits, continuous learning and clear career progression.
What you’ll do as a Collections Representative?
You’ll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You’ll also tackle the important work of getting past due accounts up to date, and most importantly, you’ll improve service by using your customer service skills.
What you’ll need to succeed
You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs.
What you’ll need to be considered for this role
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here .
6+ months customer service experience of any kind and/or military equivalent experience.
Fully fluent English and Spanish
Confidence using a computer
Be 18-years-old or older
Have a high school diploma or equivalent
Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).
Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job opening
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
To work forward to something exciting, apply online at www.syfcareers.com
BENEFITS:
You work hard-your benefits should too. On our team, you'll enjoy high starting wages ($13.75/hour) and be eligible for a monthly incentive bonus and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.
Overview
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exist to change that.
Founded in 2006 by East San Jose native and National Board Certified Teacher Frances Teso, Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program. With the Voices dual-immersion model, students receive 80% of instruction in Spanish and 20% in English starting in kindergarten. The percentages shift by 10% per year until reaching 50:50 in third grade. As a result, every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
In 2018-19, Voices will operate four public charter schools: Voices-Franklin McKinley (K-8), Voices-Morgan Hill and Voices-Mt. Pleasant (both Transitional Kindergarten - 4th, growing to Transitional Kindergarten - 8th) and Voices West Contra Costa (Transitional Kindergarten- 2nd). As we expand to serve more traditionally underserved students in Santa Clara County and surrounding counties, Voices seeks additional team members who share a commitment to its mission and believe joyful learning and world-class academic preparation are not mutually exclusive.
Voices Academies’ Vision
All students graduating from Voices College-Bound Language Academies will possess the knowledge, skills and confidence to succeed in any career path they choose to pursue in life by mastering academic standards and subject matter. Students will be aware of the many positive possibilities for their future, and enjoy learning throughout their lives. They will be able to think critically by asking questions, especially when confronted with the status quo. Our students will have a sense of social responsibility to make their communities better.
Role Summary
Voices Academies’ Associate Teacher will be an inspiring educator with an entrepreneurial spirit. Reporting to the principal, the ideal candidate will not only be innovative, but also have an unwavering commitment to ensure that a student receives quality instruction, makes accelerated educational progress, and reaches or exceeds their academic goals. Associate teacher will assist in the classroom and/or the learning center and assist in the supervision, testing, and instruction of students; relieve teachers of administrative tasks; implementing a variety of instructional programs as assigned/supervised by a credentialed teacher (SPED support, ELD, intervention, skill development, etc); and perform other duties as assigned.
Key Responsibilities
Assisting Teachers:
Assist teacher in the management of student behavior to ensure all students are fully engaged in learning, assessing
Provide individualized and small group instruction in order to adapt the curriculum to the needs of each students as directed by the teacher
Provide instruction to students with special needs in accordance with IEP utilizing support services as appropriate
Motivate pupils to develop skills, attitudes and knowledge needed to provide a good foundation for elementary education
Challenge and accelerate ALL students, no matter at what level they enter the classroom
Assist teacher in assessing students and recording results.
Track student information and maintains accurate student records, including attendance, as directed by the teacher
Create and atmosphere through personal example and efficacious relationships with students which inspire academic achievement and an enthusiasm for learning.
Provide instruction under the direct supervision of a certificated teacher or administrator
Tutor students as directed
Implement Voices Instructional Guidelines and Best Practices at all times
Collaboration:
Work collaboratively to achieve Voices' vision
Work cooperatively with staff toward resolution of mutual concerns.
Collaborate closely with other teachers, consultants, and the principal to improve own and others’ instructional practices
Reflect, improve and collaborate with colleagues, parents and community
Confer with teachers, parents and/or appropriate personnel for the purposes of assisting in student evaluation as directed.
Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
Professional Activities:
Actively participate in professional development activities, including retreats
Foster strong school morale and academic achievement
Participating in collaborative with teacher and parents, grade-level activities, and school-wide functions, events, and trips
Perform duties such as cafeteria, yard duty and monitoring/interacting with students during the work day as assigned for the purpose of providing a safe and positive learning environment
Voices Academies Associate Teacher candidates will have the following
REQUIREMENTS
Required Qualifications:
NCLB compliant - AA degree or 48 semester units or passage of county competency exam
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Excellent oral and written communication skills in English and Spanish.
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders.
Commitment to accelerated educational progress of children.
Experience or commitment to public education, social justice, efficacy and equity.
Preferred Qualifications:
BA degree or Substitute Permit
Knowledge of and experience working with low-income communities preferred
Entrepreneurial spirit, flexibility, and demonstrated success in working with school-age children
Understanding of dual language instructional practices and school design and the unique characteristics of public charter schools is a plus.
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Ability to work well independently and within a team environment; working efficiently, and exercising excellent judgment in making decisions.
Working Conditions:
Tolerate high levels of stress
10 Month work schedule (September to June)
Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final contract:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearance
BENEFITS
Key Compensation:
Tier I: $15.50-$18.00/hour - Tier II: $18.00-$21.00/hour (w/sub-permit)
Exceptional growth opportunities
Contract:
Reports directly to Principal, Teacher
Permanent Non-Exempt Position - Part-Time
At-Will Contract
Schedule: 9:00 am -2:30 pm
Start Date: August 26, 2018
If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer.
It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
Oct 01, 2018
Part time
Overview
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exist to change that.
Founded in 2006 by East San Jose native and National Board Certified Teacher Frances Teso, Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program. With the Voices dual-immersion model, students receive 80% of instruction in Spanish and 20% in English starting in kindergarten. The percentages shift by 10% per year until reaching 50:50 in third grade. As a result, every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
In 2018-19, Voices will operate four public charter schools: Voices-Franklin McKinley (K-8), Voices-Morgan Hill and Voices-Mt. Pleasant (both Transitional Kindergarten - 4th, growing to Transitional Kindergarten - 8th) and Voices West Contra Costa (Transitional Kindergarten- 2nd). As we expand to serve more traditionally underserved students in Santa Clara County and surrounding counties, Voices seeks additional team members who share a commitment to its mission and believe joyful learning and world-class academic preparation are not mutually exclusive.
Voices Academies’ Vision
All students graduating from Voices College-Bound Language Academies will possess the knowledge, skills and confidence to succeed in any career path they choose to pursue in life by mastering academic standards and subject matter. Students will be aware of the many positive possibilities for their future, and enjoy learning throughout their lives. They will be able to think critically by asking questions, especially when confronted with the status quo. Our students will have a sense of social responsibility to make their communities better.
Role Summary
Voices Academies’ Associate Teacher will be an inspiring educator with an entrepreneurial spirit. Reporting to the principal, the ideal candidate will not only be innovative, but also have an unwavering commitment to ensure that a student receives quality instruction, makes accelerated educational progress, and reaches or exceeds their academic goals. Associate teacher will assist in the classroom and/or the learning center and assist in the supervision, testing, and instruction of students; relieve teachers of administrative tasks; implementing a variety of instructional programs as assigned/supervised by a credentialed teacher (SPED support, ELD, intervention, skill development, etc); and perform other duties as assigned.
Key Responsibilities
Assisting Teachers:
Assist teacher in the management of student behavior to ensure all students are fully engaged in learning, assessing
Provide individualized and small group instruction in order to adapt the curriculum to the needs of each students as directed by the teacher
Provide instruction to students with special needs in accordance with IEP utilizing support services as appropriate
Motivate pupils to develop skills, attitudes and knowledge needed to provide a good foundation for elementary education
Challenge and accelerate ALL students, no matter at what level they enter the classroom
Assist teacher in assessing students and recording results.
Track student information and maintains accurate student records, including attendance, as directed by the teacher
Create and atmosphere through personal example and efficacious relationships with students which inspire academic achievement and an enthusiasm for learning.
Provide instruction under the direct supervision of a certificated teacher or administrator
Tutor students as directed
Implement Voices Instructional Guidelines and Best Practices at all times
Collaboration:
Work collaboratively to achieve Voices' vision
Work cooperatively with staff toward resolution of mutual concerns.
Collaborate closely with other teachers, consultants, and the principal to improve own and others’ instructional practices
Reflect, improve and collaborate with colleagues, parents and community
Confer with teachers, parents and/or appropriate personnel for the purposes of assisting in student evaluation as directed.
Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
Professional Activities:
Actively participate in professional development activities, including retreats
Foster strong school morale and academic achievement
Participating in collaborative with teacher and parents, grade-level activities, and school-wide functions, events, and trips
Perform duties such as cafeteria, yard duty and monitoring/interacting with students during the work day as assigned for the purpose of providing a safe and positive learning environment
Voices Academies Associate Teacher candidates will have the following
REQUIREMENTS
Required Qualifications:
NCLB compliant - AA degree or 48 semester units or passage of county competency exam
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Excellent oral and written communication skills in English and Spanish.
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders.
Commitment to accelerated educational progress of children.
Experience or commitment to public education, social justice, efficacy and equity.
Preferred Qualifications:
BA degree or Substitute Permit
Knowledge of and experience working with low-income communities preferred
Entrepreneurial spirit, flexibility, and demonstrated success in working with school-age children
Understanding of dual language instructional practices and school design and the unique characteristics of public charter schools is a plus.
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Ability to work well independently and within a team environment; working efficiently, and exercising excellent judgment in making decisions.
Working Conditions:
Tolerate high levels of stress
10 Month work schedule (September to June)
Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final contract:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearance
BENEFITS
Key Compensation:
Tier I: $15.50-$18.00/hour - Tier II: $18.00-$21.00/hour (w/sub-permit)
Exceptional growth opportunities
Contract:
Reports directly to Principal, Teacher
Permanent Non-Exempt Position - Part-Time
At-Will Contract
Schedule: 9:00 am -2:30 pm
Start Date: August 26, 2018
If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer.
It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
DESCRIPTION
Overview
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exist to change that.
Founded in 2006 by East San Jose native and National Board Certified Teacher Frances Teso, Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program. With the Voices dual-immersion model, students receive 80% of instruction in Spanish and 20% in English starting in kindergarten. The percentages shift by 10% per year until reaching 50:50 in third grade. As a result, every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
In 2018-19, Voices will operate four public charter schools: Voices-Franklin McKinley (K-8), Voices-Morgan Hill and Voices-Mt. Pleasant (both Transitional Kindergarten - 4th, growing to Transitional Kindergarten - 8th) and Voices West Contra Costa (Transitional Kindergarten- 2nd). As we expand to serve more traditionally underserved students in Santa Clara County and surrounding counties, Voices seeks additional team members who share a commitment to its mission and believe joyful learning and world-class academic preparation are not mutually exclusive.
Voices Academies’ Vision
All students graduating from Voices College-Bound Language Academies will possess the knowledge, skills and confidence to succeed in any career path they choose to pursue in life by mastering academic standards and subject matter. Students will be aware of the many positive possibilities for their future, and enjoy learning throughout their lives. They will be able to think critically by asking questions, especially when confronted with the status quo. Our students will have a sense of social responsibility to make their communities better.
Role Summary
Voices Academies’ Associate Teacher will be an inspiring educator with an entrepreneurial spirit. Reporting to the principal, the ideal candidate will not only be innovative, but also have an unwavering commitment to ensure that a student receives quality instruction, makes accelerated educational progress, and reaches or exceeds their academic goals. Associate teacher will assist in the classroom and/or the learning center and assist in the supervision, testing, and instruction of students; relieve teachers of administrative tasks; implementing a variety of instructional programs as assigned/supervised by a credentialed teacher (SPED support, ELD, intervention, skill development, etc); and perform other duties as assigned.
Key Responsibilities
Assisting Teachers:
Assist teacher in the management of student behavior to ensure all students are fully engaged in learning, assessing
Provide individualized and small group instruction in order to adapt the curriculum to the needs of each students as directed by the teacher
Provide instruction to students with special needs in accordance with IEP utilizing support services as appropriate
Motivate pupils to develop skills, attitudes and knowledge needed to provide a good foundation for elementary education
Challenge and accelerate ALL students, no matter at what level they enter the classroom
Assist teacher in assessing students and recording results.
Track student information and maintains accurate student records, including attendance, as directed by the teacher
Create and atmosphere through personal example and efficacious relationships with students which inspire academic achievement and an enthusiasm for learning.
Provide instruction under the direct supervision of a certificated teacher or administrator
Tutor students as directed
Implement Voices Instructional Guidelines and Best Practices at all times
Collaboration:
Work collaboratively to achieve Voices' vision
Work cooperatively with staff toward resolution of mutual concerns.
Collaborate closely with other teachers, consultants, and the principal to improve own and others’ instructional practices
Reflect, improve and collaborate with colleagues, parents and community
Confer with teachers, parents and/or appropriate personnel for the purposes of assisting in student evaluation as directed.
Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
Professional Activities:
Actively participate in professional development activities, including retreats
Foster strong school morale and academic achievement
Participating in collaborative with teacher and parents, grade-level activities, and school-wide functions, events, and trips
Perform duties such as cafeteria, yard duty and monitoring/interacting with students during the work day as assigned for the purpose of providing a safe and positive learning environment
Voices Academies Associate Teacher candidates will have the following
REQUIREMENTS
Required Qualifications:
NCLB compliant - AA degree or 48 semester units or passage of county competency exam
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Excellent oral and written communication skills in English and Spanish.
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders.
Commitment to accelerated educational progress of children.
Experience or commitment to public education, social justice, efficacy and equity.
Preferred Qualifications:
BA degree or Substitute Permit
Knowledge of and experience working with low-income communities preferred
Entrepreneurial spirit, flexibility, and demonstrated success in working with school-age children
Understanding of dual language instructional practices and school design and the unique characteristics of public charter schools is a plus.
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Ability to work well independently and within a team environment; working efficiently, and exercising excellent judgment in making decisions.
Working Conditions:
Tolerate high levels of stress
10 Month work schedule (September to June)
Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final contract:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearance
BENEFITS
Key Compensation:
Tier I: $15.50-$18.00/hour - Tier II: $18.00-$21.00/hour (w/sub-permit)
Medical benefits
Retirement plan
Exceptional growth opportunities
Contract:
Reports directly to Principal, Teacher
Permanent Non-Exempt Position - Full-Time
At-Will Contract
Start Date: August 26, 2018
If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer.
It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
Oct 01, 2018
Full time
DESCRIPTION
Overview
Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exist to change that.
Founded in 2006 by East San Jose native and National Board Certified Teacher Frances Teso, Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program. With the Voices dual-immersion model, students receive 80% of instruction in Spanish and 20% in English starting in kindergarten. The percentages shift by 10% per year until reaching 50:50 in third grade. As a result, every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.
In 2018-19, Voices will operate four public charter schools: Voices-Franklin McKinley (K-8), Voices-Morgan Hill and Voices-Mt. Pleasant (both Transitional Kindergarten - 4th, growing to Transitional Kindergarten - 8th) and Voices West Contra Costa (Transitional Kindergarten- 2nd). As we expand to serve more traditionally underserved students in Santa Clara County and surrounding counties, Voices seeks additional team members who share a commitment to its mission and believe joyful learning and world-class academic preparation are not mutually exclusive.
Voices Academies’ Vision
All students graduating from Voices College-Bound Language Academies will possess the knowledge, skills and confidence to succeed in any career path they choose to pursue in life by mastering academic standards and subject matter. Students will be aware of the many positive possibilities for their future, and enjoy learning throughout their lives. They will be able to think critically by asking questions, especially when confronted with the status quo. Our students will have a sense of social responsibility to make their communities better.
Role Summary
Voices Academies’ Associate Teacher will be an inspiring educator with an entrepreneurial spirit. Reporting to the principal, the ideal candidate will not only be innovative, but also have an unwavering commitment to ensure that a student receives quality instruction, makes accelerated educational progress, and reaches or exceeds their academic goals. Associate teacher will assist in the classroom and/or the learning center and assist in the supervision, testing, and instruction of students; relieve teachers of administrative tasks; implementing a variety of instructional programs as assigned/supervised by a credentialed teacher (SPED support, ELD, intervention, skill development, etc); and perform other duties as assigned.
Key Responsibilities
Assisting Teachers:
Assist teacher in the management of student behavior to ensure all students are fully engaged in learning, assessing
Provide individualized and small group instruction in order to adapt the curriculum to the needs of each students as directed by the teacher
Provide instruction to students with special needs in accordance with IEP utilizing support services as appropriate
Motivate pupils to develop skills, attitudes and knowledge needed to provide a good foundation for elementary education
Challenge and accelerate ALL students, no matter at what level they enter the classroom
Assist teacher in assessing students and recording results.
Track student information and maintains accurate student records, including attendance, as directed by the teacher
Create and atmosphere through personal example and efficacious relationships with students which inspire academic achievement and an enthusiasm for learning.
Provide instruction under the direct supervision of a certificated teacher or administrator
Tutor students as directed
Implement Voices Instructional Guidelines and Best Practices at all times
Collaboration:
Work collaboratively to achieve Voices' vision
Work cooperatively with staff toward resolution of mutual concerns.
Collaborate closely with other teachers, consultants, and the principal to improve own and others’ instructional practices
Reflect, improve and collaborate with colleagues, parents and community
Confer with teachers, parents and/or appropriate personnel for the purposes of assisting in student evaluation as directed.
Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
Professional Activities:
Actively participate in professional development activities, including retreats
Foster strong school morale and academic achievement
Participating in collaborative with teacher and parents, grade-level activities, and school-wide functions, events, and trips
Perform duties such as cafeteria, yard duty and monitoring/interacting with students during the work day as assigned for the purpose of providing a safe and positive learning environment
Voices Academies Associate Teacher candidates will have the following
REQUIREMENTS
Required Qualifications:
NCLB compliant - AA degree or 48 semester units or passage of county competency exam
Demonstrated passion for the mission, vision and values of Voices Academies with a deep commitment to improving the lives of students from low-income communities
Excellent oral and written communication skills in English and Spanish.
Outstanding written, speaking, and organizational skills with experience interacting with a broad range of stakeholders.
Commitment to accelerated educational progress of children.
Experience or commitment to public education, social justice, efficacy and equity.
Preferred Qualifications:
BA degree or Substitute Permit
Knowledge of and experience working with low-income communities preferred
Entrepreneurial spirit, flexibility, and demonstrated success in working with school-age children
Understanding of dual language instructional practices and school design and the unique characteristics of public charter schools is a plus.
High proficiency in Microsoft Excel, PowerPoint, Word, and Google Apps
Ability to work well independently and within a team environment; working efficiently, and exercising excellent judgment in making decisions.
Working Conditions:
Tolerate high levels of stress
10 Month work schedule (September to June)
Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
Lift and carry objects weighing up to 50 lbs.
Occasional evening and or weekend work
Occasional travel
Willingness to be trained as needed
Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final contract:
First Aid/CPR Certification
Clear Criminal Background Check
Valid TB Clearance
BENEFITS
Key Compensation:
Tier I: $15.50-$18.00/hour - Tier II: $18.00-$21.00/hour (w/sub-permit)
Medical benefits
Retirement plan
Exceptional growth opportunities
Contract:
Reports directly to Principal, Teacher
Permanent Non-Exempt Position - Full-Time
At-Will Contract
Start Date: August 26, 2018
If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com . Thank you.
Voices College-Bound Language Academies is an equal opportunity employer.
It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.
ROSS Management Services is seeking your expertise & passion for exceptional customer services for an available Maintenance Technician opportunity. At ROSS Management our Maintenance Technicians are the go-to for maintaining our apartment homes. Working as a team, our technicians are responsible for the electrical, plumbing, HVAC, boiler, carpentry & a variety of apartment maintenance tasks Put your expertise and passion to use and apply your maintenance knowledge to help make each one of our ROSS Management apartment homes feel like home. Look no further. A comprehensive benefits program, employee recognition programs, and career training and development through the ROSS University await you. Your energy, hard-work and attention to detail is welcome. A valid driver’s license, vehicle insurance, and transportation to respond to on-call emergency calls is required. CFC - Type 2 may be required. We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing. You must be authorized to work in the US. No relocation assistance provided.
Aug 09, 2018
Full time
ROSS Management Services is seeking your expertise & passion for exceptional customer services for an available Maintenance Technician opportunity. At ROSS Management our Maintenance Technicians are the go-to for maintaining our apartment homes. Working as a team, our technicians are responsible for the electrical, plumbing, HVAC, boiler, carpentry & a variety of apartment maintenance tasks Put your expertise and passion to use and apply your maintenance knowledge to help make each one of our ROSS Management apartment homes feel like home. Look no further. A comprehensive benefits program, employee recognition programs, and career training and development through the ROSS University await you. Your energy, hard-work and attention to detail is welcome. A valid driver’s license, vehicle insurance, and transportation to respond to on-call emergency calls is required. CFC - Type 2 may be required. We are proud to be an EOE. We maintain a drug-free workplace and perform pre-employment substance abuse testing. You must be authorized to work in the US. No relocation assistance provided.
As a member of RAINN's Victim Services team, the NSAH support specialist will be responsible for providing high quality services to users of the National Sexual Assault Hotline and to users of university and other third-party hotlines that RAINN operates under contract.
Essential Duties and Responsibilities:
Utilize crisis intervention best practices including safety planning, brainstorming, and listening skills to provide compassionate support to hotline users.
Complete regular training on serving NSAH users and users of hotlines RAINN operates for clients, staying up to date on the specific needs of each client.
Answer inbound crisis-intervention telephone calls and online chats to NSAH users and client hotlines.
Maintain knowledge regarding the specific needs of users of client hotlines, including, but not limited to, college populations, law enforcement, nurses and civilians.
Support NSAH users and provide accurate referral services.
Support fellow NSAH hotline staff and provide quality assurance of service delivery as needed.
Monitor NSAH sessions and provide support and guidance to staff as needed.
Maintain knowledge and adhere to RAINN's and NSAH's policies and protocols as well as those of client contracts.
Assist with semi-annual call-throughs to audit resource database.
Assist with NSAH specific data collection by completing session assessments during each shift.
Collect and enter client-specific data for all contract contacts.
Work a minimum of two (2) holidays per year.
Work a minimum of eight (8) shifts per month.
Attend monthly manditory all-staff meetings.
Attend and participate in additional training for all NSAH staff.
All other duties as assigned.
A Note About Clients
In addition to providing services to users of the National Sexual Assault Hotline (NSAH), RAINN provides crisis intervention and sexual assault victim support services for a number of third parties. The support specialist will provide these services for clients including educational institutions asuch as colleges and boarding schools; allied organizations such as 1in6; and sexual assault service providers and rape crisis centers. They willalso provide specialized services for government agencies such as Peace Corps. Each client requires specialized initial training and continuing education. Support specialists will be required to successfully complete all such training and maintain expertise in the individual needs of each client.
Position Specifications/Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
Required Qualifications:
Must be both literate and fluent in Spanish and English and able to pass a proficiency test given during the interview process.
Must have minimum one year experience working in human resources, social services or customer service.
Complete initial 60 hours of sexual assault training.
Must complete initial 20 hours of client specific training and a minimum of 6 hours of continuing education on contracts yearly.
Possess the ability to effectively communicate information and respond to questions in person-to-person and small group situations with visitors, general public and other employees within the organization.
Must be familiar with instant messaging.
Ability to work well under pressure and maintain composure during stressful situations; ability to handle shifting and multiple priorities.
Ability to solve problems and deal with a wide range of situations.
Ability to interpret a variety of instructions, both written and oral.
Ability to exercise good judgment when faced with complex decisions.
Resiliently positive and energentic attitude, with the ability to successfully work on a team and independently.
Willingness to work a non-traditional schedule, which will include evenings and/or weekends/holidays.
Must be 18 years of age or older.
Must be comfortable discussing issues surrounding sexual violence.
Must complete and pass a criminal background check (administered by RAINN).
Desired Qualifications:
At least 1 year crisis hotline/intervention experience (volunteer or paid position).
Environmental Conditions
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
Available shifts may vary.
This position is based out of our Washington, DC office.
TO APPLY:
Submit resume and cover letter outlining availability and preferred shift to https://rainn.applicantpro.com/jobs/930895.html Incomplete applications will not be considered. Please no phone calls.
EOE/M/F/D/V
Jun 26, 2018
Full time
As a member of RAINN's Victim Services team, the NSAH support specialist will be responsible for providing high quality services to users of the National Sexual Assault Hotline and to users of university and other third-party hotlines that RAINN operates under contract.
Essential Duties and Responsibilities:
Utilize crisis intervention best practices including safety planning, brainstorming, and listening skills to provide compassionate support to hotline users.
Complete regular training on serving NSAH users and users of hotlines RAINN operates for clients, staying up to date on the specific needs of each client.
Answer inbound crisis-intervention telephone calls and online chats to NSAH users and client hotlines.
Maintain knowledge regarding the specific needs of users of client hotlines, including, but not limited to, college populations, law enforcement, nurses and civilians.
Support NSAH users and provide accurate referral services.
Support fellow NSAH hotline staff and provide quality assurance of service delivery as needed.
Monitor NSAH sessions and provide support and guidance to staff as needed.
Maintain knowledge and adhere to RAINN's and NSAH's policies and protocols as well as those of client contracts.
Assist with semi-annual call-throughs to audit resource database.
Assist with NSAH specific data collection by completing session assessments during each shift.
Collect and enter client-specific data for all contract contacts.
Work a minimum of two (2) holidays per year.
Work a minimum of eight (8) shifts per month.
Attend monthly manditory all-staff meetings.
Attend and participate in additional training for all NSAH staff.
All other duties as assigned.
A Note About Clients
In addition to providing services to users of the National Sexual Assault Hotline (NSAH), RAINN provides crisis intervention and sexual assault victim support services for a number of third parties. The support specialist will provide these services for clients including educational institutions asuch as colleges and boarding schools; allied organizations such as 1in6; and sexual assault service providers and rape crisis centers. They willalso provide specialized services for government agencies such as Peace Corps. Each client requires specialized initial training and continuing education. Support specialists will be required to successfully complete all such training and maintain expertise in the individual needs of each client.
Position Specifications/Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
Required Qualifications:
Must be both literate and fluent in Spanish and English and able to pass a proficiency test given during the interview process.
Must have minimum one year experience working in human resources, social services or customer service.
Complete initial 60 hours of sexual assault training.
Must complete initial 20 hours of client specific training and a minimum of 6 hours of continuing education on contracts yearly.
Possess the ability to effectively communicate information and respond to questions in person-to-person and small group situations with visitors, general public and other employees within the organization.
Must be familiar with instant messaging.
Ability to work well under pressure and maintain composure during stressful situations; ability to handle shifting and multiple priorities.
Ability to solve problems and deal with a wide range of situations.
Ability to interpret a variety of instructions, both written and oral.
Ability to exercise good judgment when faced with complex decisions.
Resiliently positive and energentic attitude, with the ability to successfully work on a team and independently.
Willingness to work a non-traditional schedule, which will include evenings and/or weekends/holidays.
Must be 18 years of age or older.
Must be comfortable discussing issues surrounding sexual violence.
Must complete and pass a criminal background check (administered by RAINN).
Desired Qualifications:
At least 1 year crisis hotline/intervention experience (volunteer or paid position).
Environmental Conditions
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
Available shifts may vary.
This position is based out of our Washington, DC office.
TO APPLY:
Submit resume and cover letter outlining availability and preferred shift to https://rainn.applicantpro.com/jobs/930895.html Incomplete applications will not be considered. Please no phone calls.
EOE/M/F/D/V
As a member of RAINN's Victim Services team, the NSAH support specialist will be responsible for providing high quality services to users of the National Sexual Assault Hotline and to users of university and other third-party hotlines that RAINN operates under contract.
Essential Duties and Responsibilities:
Utilize crisis intervention best practices including safety planning, brainstorming, and listening skills to provide compassionate support to hotline users.
Complete regular training on serving NSAH users and users of hotlines RAINN operates for clients, staying up to date on the specific needs of each client.
Answer inbound crisis-intervention telephone calls and online chats to NSAH users and client hotlines.
Maintain knowledge regarding the specific needs of users of client hotlines, including, but not limited to, college populations, law enforcement, nurses and civilians.
Support NSAH users and provide accurate referral services.
Support fellow NSAH hotline staff and provide quality assurance of service delivery as needed.
Monitor NSAH sessions and provide support and guidance to staff as needed.
Maintain knowledge and adhere to RAINN's and NSAH's policies and protocols as well as those of client contracts.
Assist with semi-annual call-throughs to audit resource database.
Assist with NSAH specific data collection by completing session assessments during each shift.
Collect and enter client-specific data for all contract contacts.
Work a minimum of two (2) holidays per year.
Work a minimum of eight (8) shifts per month.
Attend monthly manditory all-staff meetings.
Attend and participate in additional training for all NSAH staff.
All other duties as assigned.
A Note About Clients
In addition to providing services to users of the National Sexual Assault Hotline (NSAH), RAINN provides crisis intervention and sexual assault victim support services for a number of third parties. The support specialist will provide these services for clients including educational institutions asuch as colleges and boarding schools; allied organizations such as 1in6; and sexual assault service providers and rape crisis centers. They willalso provide specialized services for government agencies such as Peace Corps. Each client requires specialized initial training and continuing education. Support specialists will be required to successfully complete all such training and maintain expertise in the individual needs of each client.
Position Specifications/Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
Required Qualifications:
Must be both literate and fluent in Spanish and English and able to pass a proficiency test given during the interview process.
Must have minimum one year experience working in human resources, social services or customer service.
Complete initial 60 hours of sexual assault training.
Must complete initial 20 hours of client specific training and a minimum of 6 hours of continuing education on contracts yearly.
Possess the ability to effectively communicate information and respond to questions in person-to-person and small group situations with visitors, general public and other employees within the organization.
Must be familiar with instant messaging.
Ability to work well under pressure and maintain composure during stressful situations; ability to handle shifting and multiple priorities.
Ability to solve problems and deal with a wide range of situations.
Ability to interpret a variety of instructions, both written and oral.
Ability to exercise good judgment when faced with complex decisions.
Resiliently positive and energentic attitude, with the ability to successfully work on a team and independently.
Willingness to work a non-traditional schedule, which will include evenings and/or weekends/holidays.
Must be 18 years of age or older.
Must be comfortable discussing issues surrounding sexual violence.
Must complete and pass a criminal background check (administered by RAINN).
Desired Qualifications:
At least 1 year crisis hotline/intervention experience (volunteer or paid position).
Environmental Conditions
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
Available shifts may vary.
This position is based out of our Washington, DC office but can be performed remotely.
TO APPLY:
Submit resume and cover letter outlining availability and preferred shift to https://rainn.applicantpro.com/jobs/930899.html Incomplete applications will not be considered. Please no phone calls.
EOE/M/F/D/V
Jun 21, 2018
Part time
As a member of RAINN's Victim Services team, the NSAH support specialist will be responsible for providing high quality services to users of the National Sexual Assault Hotline and to users of university and other third-party hotlines that RAINN operates under contract.
Essential Duties and Responsibilities:
Utilize crisis intervention best practices including safety planning, brainstorming, and listening skills to provide compassionate support to hotline users.
Complete regular training on serving NSAH users and users of hotlines RAINN operates for clients, staying up to date on the specific needs of each client.
Answer inbound crisis-intervention telephone calls and online chats to NSAH users and client hotlines.
Maintain knowledge regarding the specific needs of users of client hotlines, including, but not limited to, college populations, law enforcement, nurses and civilians.
Support NSAH users and provide accurate referral services.
Support fellow NSAH hotline staff and provide quality assurance of service delivery as needed.
Monitor NSAH sessions and provide support and guidance to staff as needed.
Maintain knowledge and adhere to RAINN's and NSAH's policies and protocols as well as those of client contracts.
Assist with semi-annual call-throughs to audit resource database.
Assist with NSAH specific data collection by completing session assessments during each shift.
Collect and enter client-specific data for all contract contacts.
Work a minimum of two (2) holidays per year.
Work a minimum of eight (8) shifts per month.
Attend monthly manditory all-staff meetings.
Attend and participate in additional training for all NSAH staff.
All other duties as assigned.
A Note About Clients
In addition to providing services to users of the National Sexual Assault Hotline (NSAH), RAINN provides crisis intervention and sexual assault victim support services for a number of third parties. The support specialist will provide these services for clients including educational institutions asuch as colleges and boarding schools; allied organizations such as 1in6; and sexual assault service providers and rape crisis centers. They willalso provide specialized services for government agencies such as Peace Corps. Each client requires specialized initial training and continuing education. Support specialists will be required to successfully complete all such training and maintain expertise in the individual needs of each client.
Position Specifications/Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
Required Qualifications:
Must be both literate and fluent in Spanish and English and able to pass a proficiency test given during the interview process.
Must have minimum one year experience working in human resources, social services or customer service.
Complete initial 60 hours of sexual assault training.
Must complete initial 20 hours of client specific training and a minimum of 6 hours of continuing education on contracts yearly.
Possess the ability to effectively communicate information and respond to questions in person-to-person and small group situations with visitors, general public and other employees within the organization.
Must be familiar with instant messaging.
Ability to work well under pressure and maintain composure during stressful situations; ability to handle shifting and multiple priorities.
Ability to solve problems and deal with a wide range of situations.
Ability to interpret a variety of instructions, both written and oral.
Ability to exercise good judgment when faced with complex decisions.
Resiliently positive and energentic attitude, with the ability to successfully work on a team and independently.
Willingness to work a non-traditional schedule, which will include evenings and/or weekends/holidays.
Must be 18 years of age or older.
Must be comfortable discussing issues surrounding sexual violence.
Must complete and pass a criminal background check (administered by RAINN).
Desired Qualifications:
At least 1 year crisis hotline/intervention experience (volunteer or paid position).
Environmental Conditions
There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
Available shifts may vary.
This position is based out of our Washington, DC office but can be performed remotely.
TO APPLY:
Submit resume and cover letter outlining availability and preferred shift to https://rainn.applicantpro.com/jobs/930899.html Incomplete applications will not be considered. Please no phone calls.
EOE/M/F/D/V
Compass Center for Women and Families
210 Henderson St, Chapel Hill, NC 27514
Compass Center for Women and Families is hiring someone to develop and implement the new eFiling process for domestic violence protective orders in Orange County. Clients will be able to electronically file protective orders and video conference with a judge from Compass Center’s office. The person in this role will also serve as a victim advocate on our hotline. Deadline to apply is June 19.
Jun 05, 2018
Full time
Compass Center for Women and Families is hiring someone to develop and implement the new eFiling process for domestic violence protective orders in Orange County. Clients will be able to electronically file protective orders and video conference with a judge from Compass Center’s office. The person in this role will also serve as a victim advocate on our hotline. Deadline to apply is June 19.
UT Physicians Pediatrics Multispecialty Clinic in Sugar Land, Texas is looking for a Medical Assistant to join the team to provide sub-specialty care ranging from Pulmonary Function, Cardiology, Urology and General Surgery. The Medical Assistant functions as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Certification/Skills:
Use and care of standard clinic equipment
Basic Life Support (BLS) certified
Certification (CMA, RMA, CCMA, NCMA) preferred
Minimum Education:
High school diploma or equivalent
Completion of an approved Medical Assistant training program preferred
Minimum Experience:
MA I - Six (6) months required; OR Completion of an approved Medical Assistant Training Program can be substituted for the six months experience requirement.
MA II - One (1) year of experience is required
Previous experience working with pediatrics and administering vaccines to pediatric patients is highly preferred
Additional Information:
Full-Time / Non-Exempt Position
Hours: Monday - Friday, 8am - 5pm
MA will be cross-trained for both Back and Front Office job duties. Primary job is back office but will provide front office support when needed.
EMR Systems Used: GECB (Centricity) and AllScripts
Scrubs: UT Physicians will provide new hires with three (3) sets of black scrubs
Address: 17510 West Grand Parkway South, Sugar Land, TX 77479
Parking: Free
Jun 04, 2018
Full time
UT Physicians Pediatrics Multispecialty Clinic in Sugar Land, Texas is looking for a Medical Assistant to join the team to provide sub-specialty care ranging from Pulmonary Function, Cardiology, Urology and General Surgery. The Medical Assistant functions as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Certification/Skills:
Use and care of standard clinic equipment
Basic Life Support (BLS) certified
Certification (CMA, RMA, CCMA, NCMA) preferred
Minimum Education:
High school diploma or equivalent
Completion of an approved Medical Assistant training program preferred
Minimum Experience:
MA I - Six (6) months required; OR Completion of an approved Medical Assistant Training Program can be substituted for the six months experience requirement.
MA II - One (1) year of experience is required
Previous experience working with pediatrics and administering vaccines to pediatric patients is highly preferred
Additional Information:
Full-Time / Non-Exempt Position
Hours: Monday - Friday, 8am - 5pm
MA will be cross-trained for both Back and Front Office job duties. Primary job is back office but will provide front office support when needed.
EMR Systems Used: GECB (Centricity) and AllScripts
Scrubs: UT Physicians will provide new hires with three (3) sets of black scrubs
Address: 17510 West Grand Parkway South, Sugar Land, TX 77479
Parking: Free
UT Health Science Center in Houston, Texas is hiring a Bilingual Clinic Manager for the WIC Program. The Clinic Manager supervises the overall productivity of the clinic and staff, provides nutrition information and services to promote and maintain proper nutritional practices, health protection and care.
Certification/Skills:
Registered Dietitian by the Academy of Nutrition and Dietetics.
Bilingual in Spanish preferred
Minimum Education:
Bachelor’s Degree in Nutrition by an accredited or approved education program.
Minimum Experience:
One (1) year of experience in a nutrition or public health area.
Jun 04, 2018
Full time
UT Health Science Center in Houston, Texas is hiring a Bilingual Clinic Manager for the WIC Program. The Clinic Manager supervises the overall productivity of the clinic and staff, provides nutrition information and services to promote and maintain proper nutritional practices, health protection and care.
Certification/Skills:
Registered Dietitian by the Academy of Nutrition and Dietetics.
Bilingual in Spanish preferred
Minimum Education:
Bachelor’s Degree in Nutrition by an accredited or approved education program.
Minimum Experience:
One (1) year of experience in a nutrition or public health area.
Endurance International Group
Fort Collins, CO, USA
About Us…
Founded in 1997, Endurance has grown into an international family of brands that provide our small business owners with the tools they need to establish and build their web presence, get found in online search, connect with customers through social and email marketing, and more.
We are looking for an enthusiastic, outgoing and dedicated Bilingual Customer Support Specialists to support our Constant Contact brand at our office in Loveland,CO . Within the role you will be serving small businesses and nonprofits worldwide, all while jump starting your career in a fun, fast-paced environment.
The Job:
Essential function includes acting as a first point of contact for customer inquiries via telephone
Independently resolve technical and other support issues and escalate cases when appropriate
Provide online demonstrations and educate customers on product features as well as online help resources
Assist customers non-compliant with Constant Contact's permission and anti-spam policies in adopting best practices for becoming a trusted emailer
May assist with additional support channels such as chat and email based on business need. Educate customers on products and services to enhance their online marketing strategy and to drive customer engagement and make our customers more successful!
You Are:
Computer Savvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! In addition, if you have knowledge of HTML or internet and social media related tools & Platforms it would not hurt!
Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so.
A People Person: You find it easy to make connections with others and can’t imagine a job without human to human contact.
An Active Listener: We don’t want our customers to have to repeat themselves; small business owners have a lot on their plates.
A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time.
Fun: Skee-ball, Foosball and Nerf Guns… Oh my!
When you join our team, we offer the following benefits…
$14.50 through 5 weeks of training ($15.95 after passing Bilingual Spanish Assessment.)
A fun, high energy and challenging work environment.
Team building activities and recognition.
Medical, dental and vision plans. Eligible within first 30-days!!
Excellent 401(k) matching program.
Four weeks paid time off.
Breakfast on Monday mornings
Beer Cart Fridays
Jun 01, 2018
Full time
About Us…
Founded in 1997, Endurance has grown into an international family of brands that provide our small business owners with the tools they need to establish and build their web presence, get found in online search, connect with customers through social and email marketing, and more.
We are looking for an enthusiastic, outgoing and dedicated Bilingual Customer Support Specialists to support our Constant Contact brand at our office in Loveland,CO . Within the role you will be serving small businesses and nonprofits worldwide, all while jump starting your career in a fun, fast-paced environment.
The Job:
Essential function includes acting as a first point of contact for customer inquiries via telephone
Independently resolve technical and other support issues and escalate cases when appropriate
Provide online demonstrations and educate customers on product features as well as online help resources
Assist customers non-compliant with Constant Contact's permission and anti-spam policies in adopting best practices for becoming a trusted emailer
May assist with additional support channels such as chat and email based on business need. Educate customers on products and services to enhance their online marketing strategy and to drive customer engagement and make our customers more successful!
You Are:
Computer Savvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! In addition, if you have knowledge of HTML or internet and social media related tools & Platforms it would not hurt!
Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so.
A People Person: You find it easy to make connections with others and can’t imagine a job without human to human contact.
An Active Listener: We don’t want our customers to have to repeat themselves; small business owners have a lot on their plates.
A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time.
Fun: Skee-ball, Foosball and Nerf Guns… Oh my!
When you join our team, we offer the following benefits…
$14.50 through 5 weeks of training ($15.95 after passing Bilingual Spanish Assessment.)
A fun, high energy and challenging work environment.
Team building activities and recognition.
Medical, dental and vision plans. Eligible within first 30-days!!
Excellent 401(k) matching program.
Four weeks paid time off.
Breakfast on Monday mornings
Beer Cart Fridays
Founded in 1997, Endurance has grown into an international family of brands that provide our small business owners with the tools they need to establish and build their web presence, get found in online search, connect with customers through social and email marketing, and more.
We are looking for an enthusiastic, outgoing and dedicated Customer Support Representatives to support our Constant Contact brand at our office in Waltham, MA . Within the role you will be serving small businesses and nonprofits worldwide, all while jumpstarting your career in a fun, fast-paced environment.
The Job:
Essential function includes acting as a first point of contact for customer inquiries via telephone
Independently resolve technical and other support issues and escalate cases when appropriate
Provide online demonstrations and educate customers on product features as well as online help resources
Assist customers non-compliant with Constant Contact's permission and anti-spam policies in adopting best practices for becoming a trusted emailer
May assist with additional support channels such as chat and email based on business need. Educate customers on products and services to enhance their online marketing strategy and to drive customer engagement and make our customers more successful!
You Are:
Computer Savvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! In addition, if you have knowledge of HTML or internet and social media related tools & Platforms it would not hurt!
Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so.
A People Person: You find it easy to make connections with others and can’t imagine a job without human to human contact.
An Active Listener: We don’t want our customers to have to repeat themselves; small business owners have a lot on their plates.
A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time.
Fun: Skee-ball, Foosball and Nerf Guns… Oh my!
When you join our team, we offer the following benefits…
$15.50 through 5 weeks of training ($17.05 after passing Bilingual Spanish Assessment.)
A fun, high energy and challenging work environment.
Team building activities and recognition.
Medical, dental and vision plans. Eligible within first 30-days!!
Excellent 401(k) matching program.
Four weeks PTO/Sick.
Breakfast on Monday mornings
Beer Cart Fridays +21
On-site Gym and Cafe
Jun 01, 2018
Full time
Founded in 1997, Endurance has grown into an international family of brands that provide our small business owners with the tools they need to establish and build their web presence, get found in online search, connect with customers through social and email marketing, and more.
We are looking for an enthusiastic, outgoing and dedicated Customer Support Representatives to support our Constant Contact brand at our office in Waltham, MA . Within the role you will be serving small businesses and nonprofits worldwide, all while jumpstarting your career in a fun, fast-paced environment.
The Job:
Essential function includes acting as a first point of contact for customer inquiries via telephone
Independently resolve technical and other support issues and escalate cases when appropriate
Provide online demonstrations and educate customers on product features as well as online help resources
Assist customers non-compliant with Constant Contact's permission and anti-spam policies in adopting best practices for becoming a trusted emailer
May assist with additional support channels such as chat and email based on business need. Educate customers on products and services to enhance their online marketing strategy and to drive customer engagement and make our customers more successful!
You Are:
Computer Savvy: You know your way around a computer. From surfing the web to troubleshooting your smartphone, you have done it all! In addition, if you have knowledge of HTML or internet and social media related tools & Platforms it would not hurt!
Always Putting Customers First: You enjoy delighting the customer and are willing to go above and beyond to do so.
A People Person: You find it easy to make connections with others and can’t imagine a job without human to human contact.
An Active Listener: We don’t want our customers to have to repeat themselves; small business owners have a lot on their plates.
A Master Multitasker: You’ll be speaking with customers, reviewing their marketing materials, and navigating our knowledge base – all at the same time.
Fun: Skee-ball, Foosball and Nerf Guns… Oh my!
When you join our team, we offer the following benefits…
$15.50 through 5 weeks of training ($17.05 after passing Bilingual Spanish Assessment.)
A fun, high energy and challenging work environment.
Team building activities and recognition.
Medical, dental and vision plans. Eligible within first 30-days!!
Excellent 401(k) matching program.
Four weeks PTO/Sick.
Breakfast on Monday mornings
Beer Cart Fridays +21
On-site Gym and Cafe
Company Information:
Shield Healthcare has been a leader in medical supplies since 1957 and is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction. We have an overall satisfaction rating of 99% and take pride in maintaining that score. Over the years, Shield HealthCare has expanded nationally with current service locations in Arkansas, California, Colorado, Illinois, Texas and Washington.
Job Summary:
We are currently seeking a qualified Bi-lingual Customer Service Agent to work in our Valencia Call Center. Our agents process telephone orders from patients and referral sources in a fast paced, high volume environment. The primary function of this position is to provide excellent customer service.
Salary & Benefits:
$15 - $16 per hour, plus monthly incentives
Medical, Dental and Vision
401(k)
Personal, Sick and Vacation Days
Flexible Spending Account
Life & Disability Insurance
Education Assistance
Employee Discounts
Key Job Responsibilities:
Handle an average of 100 inbound calls per day
Key customer orders into our system during each call
Perform follow-up on pending customer orders
Resolve common customer concerns
Meet monthly productivity and quality goals
Experience/Qualifications/Education:
Ability to speak, read and write both English and Spanish is required
Requires a minimum of 2 years related customer service experience in a fast paced environment
Typing speed of at least 35 wpm
Ability to multi-task
Excellent verbal and written communication skills
Demonstrated problem solving ability
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
To apply for the position, please visit our website at: http://www.shieldhealthcare.com/company/careers/
May 14, 2018
Full time
Company Information:
Shield Healthcare has been a leader in medical supplies since 1957 and is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction. We have an overall satisfaction rating of 99% and take pride in maintaining that score. Over the years, Shield HealthCare has expanded nationally with current service locations in Arkansas, California, Colorado, Illinois, Texas and Washington.
Job Summary:
We are currently seeking a qualified Bi-lingual Customer Service Agent to work in our Valencia Call Center. Our agents process telephone orders from patients and referral sources in a fast paced, high volume environment. The primary function of this position is to provide excellent customer service.
Salary & Benefits:
$15 - $16 per hour, plus monthly incentives
Medical, Dental and Vision
401(k)
Personal, Sick and Vacation Days
Flexible Spending Account
Life & Disability Insurance
Education Assistance
Employee Discounts
Key Job Responsibilities:
Handle an average of 100 inbound calls per day
Key customer orders into our system during each call
Perform follow-up on pending customer orders
Resolve common customer concerns
Meet monthly productivity and quality goals
Experience/Qualifications/Education:
Ability to speak, read and write both English and Spanish is required
Requires a minimum of 2 years related customer service experience in a fast paced environment
Typing speed of at least 35 wpm
Ability to multi-task
Excellent verbal and written communication skills
Demonstrated problem solving ability
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
To apply for the position, please visit our website at: http://www.shieldhealthcare.com/company/careers/
Float Member Service Representative
The Float Member Service Representative is responsible for a wide variety of teller, administrative and clerical duties. Duties include a high level of external and internal public contact and management of varied records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is located at the O.C. Haley branch, however this person will be required to work in the various locations throughout the New Orleans area where volume and customer traffic warrants the presence of a MSR.
Essential Duties and Functions
Establish and maintain member accounts
Prepare and process teller transactions efficiently and effectively
Adhere to established cash handling and balancing procedures
Prepare corporate deposits daily
Perform a variety of administrative duties including but not limited to answering telephones, typing and filing
Provide excellent customer service
Adhere to all branch procedures
Travel to various HOPE locations to work as needed
Competencies/Skills
Ability to handle monetary instruments and make transactions accurately
Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products
Ability to read and interpret documents, write routine reports and correspondence
Ability to speak effectively before groups of customers and employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, percent, and interpret data
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Preferred Education and Experience
Bachelor’s degree, business concentration preferred
Three plus years of experience in banking/finance in areas related to job requirements
Cash handling and customer service experience
Fluency in Spanish and English required
HOPE offers a competitive salary and comprehensive benefits package. Visit www.hopecu.org to learn more about our organization.
May 11, 2018
Full time
Float Member Service Representative
The Float Member Service Representative is responsible for a wide variety of teller, administrative and clerical duties. Duties include a high level of external and internal public contact and management of varied records and file systems. Confidentiality is involved, and sensitive situations may be handled. This position is located at the O.C. Haley branch, however this person will be required to work in the various locations throughout the New Orleans area where volume and customer traffic warrants the presence of a MSR.
Essential Duties and Functions
Establish and maintain member accounts
Prepare and process teller transactions efficiently and effectively
Adhere to established cash handling and balancing procedures
Prepare corporate deposits daily
Perform a variety of administrative duties including but not limited to answering telephones, typing and filing
Provide excellent customer service
Adhere to all branch procedures
Travel to various HOPE locations to work as needed
Competencies/Skills
Ability to handle monetary instruments and make transactions accurately
Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products
Ability to read and interpret documents, write routine reports and correspondence
Ability to speak effectively before groups of customers and employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, percent, and interpret data
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Preferred Education and Experience
Bachelor’s degree, business concentration preferred
Three plus years of experience in banking/finance in areas related to job requirements
Cash handling and customer service experience
Fluency in Spanish and English required
HOPE offers a competitive salary and comprehensive benefits package. Visit www.hopecu.org to learn more about our organization.
Serpentine Fox Prohibition Grille
2645 El Camino Avenue, Sacramento, CA 95821, USA
1) Reading, writing and verbal communication skills required.
2) Capable of using knives, slicing equipment and other food preparation equipment.
3) Good personal hygiene required.
4) Must possess and / or obtain a valid Food Handlers Card prior to employment.
5) Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality.
6) Perform general and specific cleaning tasks using standard cleaning products as assigned to adhere to health standards.
7) Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
8) Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes stocking of all required food, paper products, and condiments.
9) Ability to remember, recite, and promote the variety of menu items.
10) Must be able to stand and exert a well-paced mobility for periods up to four hours in length.
11) Completes all assigned prep work in a timely manner.
May 05, 2018
Part time
1) Reading, writing and verbal communication skills required.
2) Capable of using knives, slicing equipment and other food preparation equipment.
3) Good personal hygiene required.
4) Must possess and / or obtain a valid Food Handlers Card prior to employment.
5) Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality.
6) Perform general and specific cleaning tasks using standard cleaning products as assigned to adhere to health standards.
7) Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
8) Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes stocking of all required food, paper products, and condiments.
9) Ability to remember, recite, and promote the variety of menu items.
10) Must be able to stand and exert a well-paced mobility for periods up to four hours in length.
11) Completes all assigned prep work in a timely manner.
Job Title: Customer Care & Operations Manager (Spanish Speaking)
Company Name: Simply Grand, LLC
Industry: Commercial & Residential Cleaning Services
Location: Our office is based in Englewood, Colorado but we serve the entire Denver metro area
Schedule: Regular Full-Time (exempt)
Salary: $32,000 - $35,000 (commensurate with skills & experience) plus Annual Performance Bonus
Education Level: Associate's and/or Bachelor’s Degree
Working Environment: Office-based with significant time at customer locations throughout Denver
Division: Operations
Job ID: 50398-01
# of Positions: 1
Excellent Employment Benefits Including:
Health and Dental Insurance
7 PAID holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day)
7 Vacation days in the first year
4 Sick days in the first year
Annual Performance Bonus
-----------------------------------------------------------------------------------------------------------------
Who is Simply Grand?
We are born and raised in Colorado and since 2007 we have been providing top-notch residential and commercial cleaning services to customers in the Denver metro area. We have grown tremendously since then and need a go-gettin’, problem solvin’, critical thinkin’ rockstar to join us in achieving even more success. You will make a great addition to our team especially if…
Staying organized and keeping tasks on track secretly make you happy
Working hard and being recognized for working hard means something to you
Believing you can always be better is your thing
We do so much more than “just clean” ... we truly help our customers live cleaner, happier, and healthier lives so they can spend what little extra time they have with their families, creating memories…and even more messes. But that’s ok; Simply Grand is there to save the day. And we do it with customer satisfaction at the forefront. If our customers are not happy, we are not happy. We take pride in our work and get the job done right the first time. We care and are committed to our customers because without them, there would be no us.
What will my day-to-day look like?
Your schedule will be Monday through Friday starting at home each day by 6AM to begin dispatching cleaning crews. Your day will then consist of office-based duties such as scheduling crews for future jobs, answering customer telephone, text, and email questions as well as working with the General Manager to conduct interviews and hire additional cleaning crews. Note, customers routinely make last second service requests so you will need to react quickly by re-assigning and dispatching cleaning crews throughout the work day. Additionally, you will make quality control visits at the properties we service and convert inside sales calls into calendar appointments for the General Manager to secure new business.
We anticipate 50% of this position will be office-based and the other 50% will be at customer locations throughout the Denver metro area. Your day will generally end around 3PM. You will report to and work under the leadership of the General Manager not only tackling day-to-day duties but by being a valuable member on our team focused on long-term strategic vision and success.
Why should I join Simply Grand?
We treat people like humans and we prioritize people over process. We also believe in continual constructive feedback. We have the mindset we can and will always be better. We empower our team to take the lead, not be told what to do. We believe in providing context, not control. It’s about making sure everyone understands the why of the what. We also foster a culture of autonomy, candid conversations, critical and creative thinking, inclusion, integrity, open feedback, passion, personality, selflessness, transparency, and trust. Oh, and we like to have fun along the way too!
What qualifications must I already have to be successful in this position?
You must be a fluent Spanish speaker
You must be 21 years of age or older
You must have an Associate’s and/or Bachelor’s Degree
You must have reliable transportation
You must be proficient in programs such as Microsoft Office, Outlook, Excel, etc.
You must have the ability to always remain professional and courteous with customers
You must have excellent verbal and written communication skills
You must have the ability to work independently but also with the General Manager
You must have a winner’s attitude and ability to always be your best
What now?
If you are a winner who is ready for the next step in your professional path, what are you waiting for…apply today!
Disclaimer
Simply Grand, LLC is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA:
Females/Minorities/Disabled/Vets
May 03, 2018
Full time
Job Title: Customer Care & Operations Manager (Spanish Speaking)
Company Name: Simply Grand, LLC
Industry: Commercial & Residential Cleaning Services
Location: Our office is based in Englewood, Colorado but we serve the entire Denver metro area
Schedule: Regular Full-Time (exempt)
Salary: $32,000 - $35,000 (commensurate with skills & experience) plus Annual Performance Bonus
Education Level: Associate's and/or Bachelor’s Degree
Working Environment: Office-based with significant time at customer locations throughout Denver
Division: Operations
Job ID: 50398-01
# of Positions: 1
Excellent Employment Benefits Including:
Health and Dental Insurance
7 PAID holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day)
7 Vacation days in the first year
4 Sick days in the first year
Annual Performance Bonus
-----------------------------------------------------------------------------------------------------------------
Who is Simply Grand?
We are born and raised in Colorado and since 2007 we have been providing top-notch residential and commercial cleaning services to customers in the Denver metro area. We have grown tremendously since then and need a go-gettin’, problem solvin’, critical thinkin’ rockstar to join us in achieving even more success. You will make a great addition to our team especially if…
Staying organized and keeping tasks on track secretly make you happy
Working hard and being recognized for working hard means something to you
Believing you can always be better is your thing
We do so much more than “just clean” ... we truly help our customers live cleaner, happier, and healthier lives so they can spend what little extra time they have with their families, creating memories…and even more messes. But that’s ok; Simply Grand is there to save the day. And we do it with customer satisfaction at the forefront. If our customers are not happy, we are not happy. We take pride in our work and get the job done right the first time. We care and are committed to our customers because without them, there would be no us.
What will my day-to-day look like?
Your schedule will be Monday through Friday starting at home each day by 6AM to begin dispatching cleaning crews. Your day will then consist of office-based duties such as scheduling crews for future jobs, answering customer telephone, text, and email questions as well as working with the General Manager to conduct interviews and hire additional cleaning crews. Note, customers routinely make last second service requests so you will need to react quickly by re-assigning and dispatching cleaning crews throughout the work day. Additionally, you will make quality control visits at the properties we service and convert inside sales calls into calendar appointments for the General Manager to secure new business.
We anticipate 50% of this position will be office-based and the other 50% will be at customer locations throughout the Denver metro area. Your day will generally end around 3PM. You will report to and work under the leadership of the General Manager not only tackling day-to-day duties but by being a valuable member on our team focused on long-term strategic vision and success.
Why should I join Simply Grand?
We treat people like humans and we prioritize people over process. We also believe in continual constructive feedback. We have the mindset we can and will always be better. We empower our team to take the lead, not be told what to do. We believe in providing context, not control. It’s about making sure everyone understands the why of the what. We also foster a culture of autonomy, candid conversations, critical and creative thinking, inclusion, integrity, open feedback, passion, personality, selflessness, transparency, and trust. Oh, and we like to have fun along the way too!
What qualifications must I already have to be successful in this position?
You must be a fluent Spanish speaker
You must be 21 years of age or older
You must have an Associate’s and/or Bachelor’s Degree
You must have reliable transportation
You must be proficient in programs such as Microsoft Office, Outlook, Excel, etc.
You must have the ability to always remain professional and courteous with customers
You must have excellent verbal and written communication skills
You must have the ability to work independently but also with the General Manager
You must have a winner’s attitude and ability to always be your best
What now?
If you are a winner who is ready for the next step in your professional path, what are you waiting for…apply today!
Disclaimer
Simply Grand, LLC is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA:
Females/Minorities/Disabled/Vets
Preferred Qualifications: Bilingual (English/Spanish)
Various shifts available Monday through Friday 7am to 8pm and Saturdays 8am to 5pm.
SU M M A R Y : Under the close supervision of the Contact Center Supervisor, the Contact Center Representative serves at the first point of contact for customers. The incumbent responds to inbound calls on a range of customer issues from account and balance inquiries to queries about the full range of products and services. The Contact Center Representative assists customers with their individual needs in a friendly, courteous, efficient and cooperative manner.
ESSE N T I A L DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Give exceptional internal and external customer service by displaying sincere, outgoing, aggressive friendliness which includes answering phones promptly, consistently exhibit courtesy, competency and concern while responding timely and using customer's name.
Answer internal and external customer telephone inquiries by using proper telephone guidelines, account verification techniques, utilizing multiple banking systems to access customer account information and following through to a satisfactory resolution on inquiries, requests or complaints promptly.
Complete all required documentation to meet customer needs.
Escalate unresolved or complex inquiries to the appropriate personnel or department when necessary.
Explain bank policies and procedures courteously and patiently
Maintain thorough knowledge of all bank products and services.
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
Provide assistance to branch associates by processing customer requests when recording of calls is necessary.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
T E A M ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
Q U A LIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDU C A T IO N AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required.
One (1) year of customer service experience required.
Contact center experience preferred.
Banking experience preferred.
O T HE R SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The incumbent must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
About the Organization
As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture - that is who we are as an organization. As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities. With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you. Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law. EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Apr 30, 2018
Full time
Preferred Qualifications: Bilingual (English/Spanish)
Various shifts available Monday through Friday 7am to 8pm and Saturdays 8am to 5pm.
SU M M A R Y : Under the close supervision of the Contact Center Supervisor, the Contact Center Representative serves at the first point of contact for customers. The incumbent responds to inbound calls on a range of customer issues from account and balance inquiries to queries about the full range of products and services. The Contact Center Representative assists customers with their individual needs in a friendly, courteous, efficient and cooperative manner.
ESSE N T I A L DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Give exceptional internal and external customer service by displaying sincere, outgoing, aggressive friendliness which includes answering phones promptly, consistently exhibit courtesy, competency and concern while responding timely and using customer's name.
Answer internal and external customer telephone inquiries by using proper telephone guidelines, account verification techniques, utilizing multiple banking systems to access customer account information and following through to a satisfactory resolution on inquiries, requests or complaints promptly.
Complete all required documentation to meet customer needs.
Escalate unresolved or complex inquiries to the appropriate personnel or department when necessary.
Explain bank policies and procedures courteously and patiently
Maintain thorough knowledge of all bank products and services.
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
Provide assistance to branch associates by processing customer requests when recording of calls is necessary.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
T E A M ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
Q U A LIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDU C A T IO N AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required.
One (1) year of customer service experience required.
Contact center experience preferred.
Banking experience preferred.
O T HE R SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The incumbent must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
About the Organization
As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture - that is who we are as an organization. As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities. With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you. Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law. EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Preferred Qualifications: Bilingual (English/Spanish)
Various shifts available Monday through Friday 7am to 8pm and Saturdays 8am to 5pm.
SU M M A R Y : Under the close supervision of the Contact Center Supervisor, the Contact Center Representative serves at the first point of contact for customers. The incumbent responds to inbound calls on a range of customer issues from account and balance inquiries to queries about the full range of products and services. The Contact Center Representative assists customers with their individual needs in a friendly, courteous, efficient and cooperative manner.
ESSE N T I A L DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Give exceptional internal and external customer service by displaying sincere, outgoing, aggressive friendliness which includes answering phones promptly, consistently exhibit courtesy, competency and concern while responding timely and using customer's name.
Answer internal and external customer telephone inquiries by using proper telephone guidelines, account verification techniques, utilizing multiple banking systems to access customer account information and following through to a satisfactory resolution on inquiries, requests or complaints promptly.
Complete all required documentation to meet customer needs.
Escalate unresolved or complex inquiries to the appropriate personnel or department when necessary.
Explain bank policies and procedures courteously and patiently
Maintain thorough knowledge of all bank products and services.
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
Provide assistance to branch associates by processing customer requests when recording of calls is necessary.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
T E A M ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
Q U A LIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDU C A T IO N AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required.
One (1) year of customer service experience required.
Contact center experience preferred.
Banking experience preferred.
O T HE R SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The incumbent must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
About the Organization
As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture - that is who we are as an organization. As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities. With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you. Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law. EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Apr 30, 2018
Full time
Preferred Qualifications: Bilingual (English/Spanish)
Various shifts available Monday through Friday 7am to 8pm and Saturdays 8am to 5pm.
SU M M A R Y : Under the close supervision of the Contact Center Supervisor, the Contact Center Representative serves at the first point of contact for customers. The incumbent responds to inbound calls on a range of customer issues from account and balance inquiries to queries about the full range of products and services. The Contact Center Representative assists customers with their individual needs in a friendly, courteous, efficient and cooperative manner.
ESSE N T I A L DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Give exceptional internal and external customer service by displaying sincere, outgoing, aggressive friendliness which includes answering phones promptly, consistently exhibit courtesy, competency and concern while responding timely and using customer's name.
Answer internal and external customer telephone inquiries by using proper telephone guidelines, account verification techniques, utilizing multiple banking systems to access customer account information and following through to a satisfactory resolution on inquiries, requests or complaints promptly.
Complete all required documentation to meet customer needs.
Escalate unresolved or complex inquiries to the appropriate personnel or department when necessary.
Explain bank policies and procedures courteously and patiently
Maintain thorough knowledge of all bank products and services.
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
Provide assistance to branch associates by processing customer requests when recording of calls is necessary.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
T E A M ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
Q U A LIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDU C A T IO N AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required.
One (1) year of customer service experience required.
Contact center experience preferred.
Banking experience preferred.
O T HE R SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The incumbent must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
About the Organization
As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture - that is who we are as an organization. As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities. With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you. Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law. EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Great opportunity for individuals who enjoy the Spanish Language- Bilingual customer service! Are you ready to make a difference in someone’s life? Are you ready to have a career with purpose? CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions. We are hiring Customer Service Representatives to work in our inbound call center to be the first line of communication for our members. This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Typical topics include prescription refills, order status, and insurance coverage. Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call. It feels good to do this job; you support people when they need it the most. Are you a fit for this Inbound Customer Service role? Do you have at least 6 months experience working with customers (i.e. retail, restaurant, call center, military)? Do you have strong computer skills and a passion for helping others or like talking on the phone? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the call center or move to another role within CVS Health. If you take care of our members, we will take care of your career. Addition to career growth, other benefits offered include: • Competitive pay and benefits • Paid training • Fast track career progression • Employee Discount Programs • Potential to work from home is available following 6 months of employment and measurable success Positions available for coverage are between 6 am - 11pm
Apr 26, 2018
Full time
Great opportunity for individuals who enjoy the Spanish Language- Bilingual customer service! Are you ready to make a difference in someone’s life? Are you ready to have a career with purpose? CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions. We are hiring Customer Service Representatives to work in our inbound call center to be the first line of communication for our members. This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Typical topics include prescription refills, order status, and insurance coverage. Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member’s questions on the first call. It feels good to do this job; you support people when they need it the most. Are you a fit for this Inbound Customer Service role? Do you have at least 6 months experience working with customers (i.e. retail, restaurant, call center, military)? Do you have strong computer skills and a passion for helping others or like talking on the phone? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the call center or move to another role within CVS Health. If you take care of our members, we will take care of your career. Addition to career growth, other benefits offered include: • Competitive pay and benefits • Paid training • Fast track career progression • Employee Discount Programs • Potential to work from home is available following 6 months of employment and measurable success Positions available for coverage are between 6 am - 11pm
OpExNow, a leader in the financial service consulting industry, has a client with an immediate contract-to-perm opportunity for a Call Center Account Specialist in the Dallas area.
BILINGUAL CANDIDATES ONLY.
Hourly Rate Range, depending on experience: $14.75 – $15.50
This is a 3-month contract with possibility of permanent employment after successful completion of 90-day duration. Rate will increase upon conversion.
ESSENTIAL JOB FUNCTIONS
• Perform the data entry and balancing of payments via check, phone pays, western union, money grams, and payoffs from customers to their account in the LSAMS system.
• Send out payoff quotes to customers and third parties/vendors; provide accurate payoff quoting information
• Reverse return payment and balance batch total to bank return amount, Open Legal Fee requests and audit various pieces of the payoff process
• Prepare the electronic file to transmit to the bank for the ACH process which includes adding, deleting and correcting accounts.
• Process adjustments/corrections of cash on accounts.
• Perform accounts payable functions for incoming invoices.
EDUCATION / EXPERIENCE REQUIREMENTS
Prefer 3-5 years prior experience in Mortgage Servicing/Payment Processing, or similar financial services/call center environment. College Degree in a business related discipline preferred. Successful candidates must possess the following attributes/skills:
• Customer Service focused ability to work in a fast paced environment and maintain a professional image and demeanor.
• Ability to communicate effectively both orally and in writing possess positive references from prior employers.
• Shift is Monday-Thursday 7AM - 8PM, Friday 7AM-6PM and 1-2 Saturdays a month 8AM - 2PM.
• Candidates on occasion must be able to work a flexible schedule that may include some evening and weekend hours.
• Preferred experience with payment posting, cash calculations, payoff quoting, and auditing.
• Consistent job history with 1-2 year minimum at each job held.
ONLY QUALIFIED CANDIDATES NEED APPLY.
Apr 24, 2018
Full time
OpExNow, a leader in the financial service consulting industry, has a client with an immediate contract-to-perm opportunity for a Call Center Account Specialist in the Dallas area.
BILINGUAL CANDIDATES ONLY.
Hourly Rate Range, depending on experience: $14.75 – $15.50
This is a 3-month contract with possibility of permanent employment after successful completion of 90-day duration. Rate will increase upon conversion.
ESSENTIAL JOB FUNCTIONS
• Perform the data entry and balancing of payments via check, phone pays, western union, money grams, and payoffs from customers to their account in the LSAMS system.
• Send out payoff quotes to customers and third parties/vendors; provide accurate payoff quoting information
• Reverse return payment and balance batch total to bank return amount, Open Legal Fee requests and audit various pieces of the payoff process
• Prepare the electronic file to transmit to the bank for the ACH process which includes adding, deleting and correcting accounts.
• Process adjustments/corrections of cash on accounts.
• Perform accounts payable functions for incoming invoices.
EDUCATION / EXPERIENCE REQUIREMENTS
Prefer 3-5 years prior experience in Mortgage Servicing/Payment Processing, or similar financial services/call center environment. College Degree in a business related discipline preferred. Successful candidates must possess the following attributes/skills:
• Customer Service focused ability to work in a fast paced environment and maintain a professional image and demeanor.
• Ability to communicate effectively both orally and in writing possess positive references from prior employers.
• Shift is Monday-Thursday 7AM - 8PM, Friday 7AM-6PM and 1-2 Saturdays a month 8AM - 2PM.
• Candidates on occasion must be able to work a flexible schedule that may include some evening and weekend hours.
• Preferred experience with payment posting, cash calculations, payoff quoting, and auditing.
• Consistent job history with 1-2 year minimum at each job held.
ONLY QUALIFIED CANDIDATES NEED APPLY.
Canterbury Pilgrimages & Tours Inc
Bedford, NH, USA
Canterbury Pilgrimages & Tours organizes Catholic Pilgrimages to shrines around the world. We are in search of a part time, Bilingual - Spanish & English Speaking Reservation Specialist.We are looking for someone who is highly motivated, able to multi-task and help keep the office running efficiently and smoothly. Essential Duties and Responsibilities of the position: - Bilingual - Spanish & English Speaking - Processing reservations and payments over the phone by recording information into Canterbury's online reservation system, GroupMinder - Learning the GroupMinder reservation system, and coordinating with Canterbury's Website Coordinator and GroupMinder Representative about any and all issues or questions - Communicating within the various departments at Canterbury about cancellations, reservations, questions from clients, etc. - Maintaining a clean workspace at all times with filing systems to easily find hard-copies of client information - General administrative office work will include duties such as: ordering basic office supplies through W.B. Mason when asked, communicate within the departments at Canterbury Pilgrimages if there are issues or questions, announce any staff meetings via email, and all other duties as assigned Experience: - At least 1-2 years of customer experience - Additional skill sets: Clerical experience in Accounts Receivable a bonus Please send resume and cover letter by way of email. Canterbury Pilgrimages & Tours organizes Catholic Pilgrimages to shrines around the world. We are in search of a part time, Bilingual - Spanish & English Speaking Reservation Specialist (approximately 30 hours per week with the possibility for full time). We are looking for someone who is highly motivated, able to multi-task and help keep the office running efficiently and smoothly. Essential Duties and Responsibilities of the position: - Bilingual - Spanish & English Speaking - Processing reservations and payments over the phone by recording information into Canterbury's online reservation system, GroupMinder - Learning the GroupMinder reservation system, and coordinating with Canterbury's Website Coordinator and GroupMinder Representative about any and all issues or questions - Communicating within the various departments at Canterbury about cancellations, reservations, questions from clients, etc. - Maintaining a clean workspace at all times with filing systems to easily find hard-copies of client information - General administrative office work will include duties such as: ordering basic office supplies through W.B. Mason when asked, communicate within the departments at Canterbury Pilgrimages if there are issues or questions, announce any staff meetings via email, and all other duties as assigned Experience: - At least 1-2 years of customer experience - Additional skill sets: Clerical experience in Accounts Receivable a bonus Please send resume and cover letter by way of email.
Apr 24, 2018
Full time
Canterbury Pilgrimages & Tours organizes Catholic Pilgrimages to shrines around the world. We are in search of a part time, Bilingual - Spanish & English Speaking Reservation Specialist.We are looking for someone who is highly motivated, able to multi-task and help keep the office running efficiently and smoothly. Essential Duties and Responsibilities of the position: - Bilingual - Spanish & English Speaking - Processing reservations and payments over the phone by recording information into Canterbury's online reservation system, GroupMinder - Learning the GroupMinder reservation system, and coordinating with Canterbury's Website Coordinator and GroupMinder Representative about any and all issues or questions - Communicating within the various departments at Canterbury about cancellations, reservations, questions from clients, etc. - Maintaining a clean workspace at all times with filing systems to easily find hard-copies of client information - General administrative office work will include duties such as: ordering basic office supplies through W.B. Mason when asked, communicate within the departments at Canterbury Pilgrimages if there are issues or questions, announce any staff meetings via email, and all other duties as assigned Experience: - At least 1-2 years of customer experience - Additional skill sets: Clerical experience in Accounts Receivable a bonus Please send resume and cover letter by way of email. Canterbury Pilgrimages & Tours organizes Catholic Pilgrimages to shrines around the world. We are in search of a part time, Bilingual - Spanish & English Speaking Reservation Specialist (approximately 30 hours per week with the possibility for full time). We are looking for someone who is highly motivated, able to multi-task and help keep the office running efficiently and smoothly. Essential Duties and Responsibilities of the position: - Bilingual - Spanish & English Speaking - Processing reservations and payments over the phone by recording information into Canterbury's online reservation system, GroupMinder - Learning the GroupMinder reservation system, and coordinating with Canterbury's Website Coordinator and GroupMinder Representative about any and all issues or questions - Communicating within the various departments at Canterbury about cancellations, reservations, questions from clients, etc. - Maintaining a clean workspace at all times with filing systems to easily find hard-copies of client information - General administrative office work will include duties such as: ordering basic office supplies through W.B. Mason when asked, communicate within the departments at Canterbury Pilgrimages if there are issues or questions, announce any staff meetings via email, and all other duties as assigned Experience: - At least 1-2 years of customer experience - Additional skill sets: Clerical experience in Accounts Receivable a bonus Please send resume and cover letter by way of email.
Job description :
Provide excellent customer service to our international distributors overseas. This position is responsible for the handling of international (export) inquiries and orders that come in via fax, email or phone.
This position includes, but is not limited to the following responsibilities:
Bilingual in Spanish
Answer daily calls, emails, and faxes in a timely manner
Check daily emails. Support and meet with sales department and management in the preparation of quotes and international bid submittals, incorporating INCOTERMS as needed.
Responsible for order processing from receipt of order, through delivery of goods and final invoicing to customer, and all functions of Customer Service associated with this process.
Review and analyze international customer orders according to pre-established guidelines, such as processing customers’ orders accurately and in a timely manner to meet customer delivery dates.
Prepare files for each individual shipment and document all related information for each shipment. Maintain files for easy reference by others within the company.
Placing the demand on the supply source and confirming delivery dates back to the customer.
Maintain constant communication with distributors and agents overseas.
Meet cost, productivity, and accuracy and timeliness targets.
Comply with export regulations
Produce a complete set of export documents for each shipment, customizing these to meet individual customer /country requirements.
Review and approve vendor invoices
Create, edit and proof read additional export paperwork (commercial invoices, statements, packing lists, drafts of letters of credit, etc.)
Support and work with sales department by preparing quotes, negotiating rates, preparing documents, creating price list, updating the system, etc.
Participate in sales and training meetings.
Research, trouble-shoot, respond and provide resolution to all customer requests, including complaints, returns, pricing, shipment tracking, discrepancies, and logistics issues.
Direct liaison between all supply chain support departments and the agent /customer.
Maintain and update our quoting system and preparation of price list.
Assist and support inventory control
Apr 12, 2018
Full time
Job description :
Provide excellent customer service to our international distributors overseas. This position is responsible for the handling of international (export) inquiries and orders that come in via fax, email or phone.
This position includes, but is not limited to the following responsibilities:
Bilingual in Spanish
Answer daily calls, emails, and faxes in a timely manner
Check daily emails. Support and meet with sales department and management in the preparation of quotes and international bid submittals, incorporating INCOTERMS as needed.
Responsible for order processing from receipt of order, through delivery of goods and final invoicing to customer, and all functions of Customer Service associated with this process.
Review and analyze international customer orders according to pre-established guidelines, such as processing customers’ orders accurately and in a timely manner to meet customer delivery dates.
Prepare files for each individual shipment and document all related information for each shipment. Maintain files for easy reference by others within the company.
Placing the demand on the supply source and confirming delivery dates back to the customer.
Maintain constant communication with distributors and agents overseas.
Meet cost, productivity, and accuracy and timeliness targets.
Comply with export regulations
Produce a complete set of export documents for each shipment, customizing these to meet individual customer /country requirements.
Review and approve vendor invoices
Create, edit and proof read additional export paperwork (commercial invoices, statements, packing lists, drafts of letters of credit, etc.)
Support and work with sales department by preparing quotes, negotiating rates, preparing documents, creating price list, updating the system, etc.
Participate in sales and training meetings.
Research, trouble-shoot, respond and provide resolution to all customer requests, including complaints, returns, pricing, shipment tracking, discrepancies, and logistics issues.
Direct liaison between all supply chain support departments and the agent /customer.
Maintain and update our quoting system and preparation of price list.
Assist and support inventory control
La Madeleine French Bakery & Cafe (Franklin Mountain Bistro)
2156 East Williams Field Road, Gilbert, AZ, USA
La Madeleine is a casual French bakery and café. We serve breakfast, lunch, dinner and hand-crafted pastries. We are always looking for bright and energetic associates to fill new positions. A combination of flexible schedules, friendly atmosphere, great training and a defined career path make La Madeleine a rewarding place to work and start in the culinary industry. La Madeleine Country French Café is now seeking exceptional team members for our new San Tan Village location. Competitive pay and chance for advancement! Now hiring for: • Cashiers • Cooks • Dishwashers • Pastry • Catering Specialist
*****Interviews will be held at: Santan Village, 2212 E Williams Field Rd, Suite 205*****
Job Application available at: http://franklinbistro.com or contact Martha @ 915-504-7144
Apr 04, 2018
Full time
La Madeleine is a casual French bakery and café. We serve breakfast, lunch, dinner and hand-crafted pastries. We are always looking for bright and energetic associates to fill new positions. A combination of flexible schedules, friendly atmosphere, great training and a defined career path make La Madeleine a rewarding place to work and start in the culinary industry. La Madeleine Country French Café is now seeking exceptional team members for our new San Tan Village location. Competitive pay and chance for advancement! Now hiring for: • Cashiers • Cooks • Dishwashers • Pastry • Catering Specialist
*****Interviews will be held at: Santan Village, 2212 E Williams Field Rd, Suite 205*****
Job Application available at: http://franklinbistro.com or contact Martha @ 915-504-7144
Do you thrive in a fast paced environment? Do you love serving guests? We have deli team member and deli shift leader positions available at our newly remodeled facility in Toms Brook, VA.
The Shift Leader position is a full time hourly management position that offers you the opportunity to lead teams to deliver our fast, friendly, clean promise. Your success will drive sales and profits which are shared with you in the form of monthly bonuses. Many of our Shift Leaders have been successful growing with us and becoming General Managers and more. Come be a part of a growing and established brand. Get more from your career.
Our deli team members prepare hot and cold food with state of the art restaurant equipment. We emphasize food safety and invest in training. You serve our guests with genuine care and a smile to make their day!
Join our team for an unexpectedly awesome experience!
Mar 28, 2018
Part time
Do you thrive in a fast paced environment? Do you love serving guests? We have deli team member and deli shift leader positions available at our newly remodeled facility in Toms Brook, VA.
The Shift Leader position is a full time hourly management position that offers you the opportunity to lead teams to deliver our fast, friendly, clean promise. Your success will drive sales and profits which are shared with you in the form of monthly bonuses. Many of our Shift Leaders have been successful growing with us and becoming General Managers and more. Come be a part of a growing and established brand. Get more from your career.
Our deli team members prepare hot and cold food with state of the art restaurant equipment. We emphasize food safety and invest in training. You serve our guests with genuine care and a smile to make their day!
Join our team for an unexpectedly awesome experience!
The City of Fort Dodge is currently accepting applications for Police Patrol Officers. A Civil Service Entrance Examination will take place on Saturday, June 2, 2018. Visit www.fortdodgeiowa.org and click on the "Employment" link at the bottom to learn more and apply.
All applications must be received by 5:00 pm CST on Wednesday, May 23, 2018. A hiring incentive is available for those who are currently certified officers in the state of Iowa.
SALARY RANGE: $49,606 - $65,608 WORK SCHEDULE: 12 hour shifts, 3 on 2 off, 2 on 3 off, then 2 on 2 off . Every other weekend is a 3 day weekend VACATION: 4 - 17.5 days per year depending on length of service HOLIDAY TIME: 96 hours per year SICK LEAVE: Up to 216 hours per year INSURANCE: 100% City paid Health & Dental Insurance. Optional vision RETIREMENT: 25% City contribution to MFPRSI
Incentive program to further education in law enforcement Flex and Comp time Current Iowa Certified Police Officer sign-on bonus $5,000
EOE
Mar 22, 2018
Full time
The City of Fort Dodge is currently accepting applications for Police Patrol Officers. A Civil Service Entrance Examination will take place on Saturday, June 2, 2018. Visit www.fortdodgeiowa.org and click on the "Employment" link at the bottom to learn more and apply.
All applications must be received by 5:00 pm CST on Wednesday, May 23, 2018. A hiring incentive is available for those who are currently certified officers in the state of Iowa.
SALARY RANGE: $49,606 - $65,608 WORK SCHEDULE: 12 hour shifts, 3 on 2 off, 2 on 3 off, then 2 on 2 off . Every other weekend is a 3 day weekend VACATION: 4 - 17.5 days per year depending on length of service HOLIDAY TIME: 96 hours per year SICK LEAVE: Up to 216 hours per year INSURANCE: 100% City paid Health & Dental Insurance. Optional vision RETIREMENT: 25% City contribution to MFPRSI
Incentive program to further education in law enforcement Flex and Comp time Current Iowa Certified Police Officer sign-on bonus $5,000
EOE
Title: Research Manager / Post Doctoral Research Fellow Reports to: Research Advisor / National Director Location: Ranomafana, Madagascar Percentage Effort: Full-time Key Words: Global health, implementation research, epidemiology, capacity building Start Date: June 1st, 2018 Expected Commitment: Minimum of 2 years
Organizational Profile
PIVOT ( www.pivotworks.org ) is a global health care NGO guided by the principle that all people have intrinsic worth and deserve to live healthy and productive lives. As a social justice organization working in a setting of extreme poverty and disease, our core objective is to address social inequity by advancing universal access to quality healthcare, while creating a health care system that can serve as a model for the country of Madagascar. Since 2014, we have partnered with the government of Madagascar to strengthen the health system and create a model health district in Ifanadiana district, adjacent to Ranomafana National Park and 11 hours from the capital. The district has a catchment area of 200,000 people, more than 75 percent of whom live in extreme poverty. PIVOT collaborates directly with the Madagascar Ministry of Health (MoH) to strengthen a district hospital, 20 health centers, and community health programs. Our model is advanced across three major components: 1) horizontal readiness (e.g. infrastructure, supply chain, personnel), 2) vertically integrated clinical programs (e.g. maternal and child health, malnutrition, tuberculosis), and 3) data systems and research. Currently PIVOT is a 180-person organization with 6 international staff in Madagascar, and a United States-based headquarters.
We see the research space in which we work as a unique “crucible” for science and innovation in an ecologically important environment with a distinctive constellation of academic partners working in a broad range of scientific disciplines. We promote implementation research of interest to the MoH that can inform health programs or produce lessons for replicating and scaling-up of the model. We also support scientific research on underlying social, economic, and environmental drivers of disease. As a data-driven organization, PIVOT counts as its data flagship an ongoing longitudinal cohort study to track the population-level effects of our intervention. In addition, our Monitoring and Evaluation team tracks key indicators of every program implemented by PIVOT over time on a regular basis. This provides an opportunity to evaluate programs and address scientific questions with an unprecedented level of detail for a non-governmental health systems organization.
Position Overview
The research manager will work closely with PIVOT’s leadership to launch and coordinate implementation science initiatives to evaluate PIVOT clinical programs and health systems initiatives (including quality of care, data improvement, and universal health coverage). S/he will also serve as the central coordinator for PIVOT’s local and international research partnerships. This person will work to build both internal organizational and national capacity for conducting field-based public health research in Madagascar. He/she will be expected to organize trainings, provide frequent mentorship to Malagasy students and work closely with PIVOT Managers to help them evaluate their programs.
PIVOT’s research vision is shaped in partnership with the site by co-founder and current co-CEO Dr. Matt Bonds, an economist-ecologist and Assistant Professor at Harvard Medical School who studies the role of health care and health systems in breaking cycles of poverty and disease ( www.bondslab.com ). For this reason, the position will be combined with a joint postdoctoral fellowship appointment in the Department of Global Health and Social Medicine at Harvard Medical School. The successful candidate can expect rigorous mentorship by both the onsite research advisor and Dr. Bonds. In addition to leading PIVOT’s implementation science agenda, there will be ample space for the candidate to pursue research projects of interest to his/her career development.
Responsibilities
Coordinate research projects, including data collection and project management. Create systems and infrastructure for supporting long- and short-term operational and scientific research initiatives and partnerships.
With the PIVOT team and partners, identify opportunities and topics for new operational and clinical research projects. This includes support for the M&E team in the selection of key indicators to be used for program evaluation, collection of additional data for research purposes, as well as data analysis and dissemination of results through policy channels and international scientific journals.
Elaborate Annual Plan for research in harmony with PIVOT’s work planning processes.
Manage and report on set pieces of the organization’s site-based research budget.
Assist in the development of grant proposals to support PIVOT research/synergistic partnerships.
Liaise with key partners at the Ministry of Health, Institute of Statistics, national universities and other Malagasy institutions, as well as international research partners.
Spearhead internal capacity building for research, engaging with staff to provide close mentorship in the execution of research, from study design through to publication.
Qualifications and Competencies
Master’s degree in epidemiology, biostatistics or other public health related field; PhD preferred.
At least 2 years of experience living and working in a resource-poor, international setting.
Demonstrated track record in operational research or field epidemiology, including study design, data collection, analysis, and publication.
Experience in mentorship and capacity building.
French and English language proficiency (reading, writing and conversing)
Malagasy language ability an extraordinary asset, as is experience in Madagascar or working with the Malagasy public health system.
Commitment to living and working in rural Madagascar.
Flexibility and aptitude for managing projects across multiple domains. Beyond implementation and clinical research, PIVOT’s broad research vision requires a willingness to work with researchers across disciplines, methods, and approaches, including but not limited to: clinical infectious disease, epidemiology, economics, ecology, mathematics and statistical modeling, and GIS.
Demonstrated commitment to global health and social justice. It is important that the Research Coordinator sees themselves as part of a social justice organization, believes strongly in the work we do, advocates on behalf of the patients we serve, and sees research and data as key to fulfilling our mission.
This is an excellent opportunity for a dynamic, driven and passionate individual to be part of an exciting global health organization that links access to quality health care to research in an ecologically important context.
To Apply
Please submit your CV (including a full list of peer-reviewed publications) and letter of interest to jobs@pivotworks.org before April 13, 2018. Please refer to the job title in the title of your email. For more information on PIVOT, please visit our website at www.pivotworks.org .
Mar 14, 2018
Full time
Title: Research Manager / Post Doctoral Research Fellow Reports to: Research Advisor / National Director Location: Ranomafana, Madagascar Percentage Effort: Full-time Key Words: Global health, implementation research, epidemiology, capacity building Start Date: June 1st, 2018 Expected Commitment: Minimum of 2 years
Organizational Profile
PIVOT ( www.pivotworks.org ) is a global health care NGO guided by the principle that all people have intrinsic worth and deserve to live healthy and productive lives. As a social justice organization working in a setting of extreme poverty and disease, our core objective is to address social inequity by advancing universal access to quality healthcare, while creating a health care system that can serve as a model for the country of Madagascar. Since 2014, we have partnered with the government of Madagascar to strengthen the health system and create a model health district in Ifanadiana district, adjacent to Ranomafana National Park and 11 hours from the capital. The district has a catchment area of 200,000 people, more than 75 percent of whom live in extreme poverty. PIVOT collaborates directly with the Madagascar Ministry of Health (MoH) to strengthen a district hospital, 20 health centers, and community health programs. Our model is advanced across three major components: 1) horizontal readiness (e.g. infrastructure, supply chain, personnel), 2) vertically integrated clinical programs (e.g. maternal and child health, malnutrition, tuberculosis), and 3) data systems and research. Currently PIVOT is a 180-person organization with 6 international staff in Madagascar, and a United States-based headquarters.
We see the research space in which we work as a unique “crucible” for science and innovation in an ecologically important environment with a distinctive constellation of academic partners working in a broad range of scientific disciplines. We promote implementation research of interest to the MoH that can inform health programs or produce lessons for replicating and scaling-up of the model. We also support scientific research on underlying social, economic, and environmental drivers of disease. As a data-driven organization, PIVOT counts as its data flagship an ongoing longitudinal cohort study to track the population-level effects of our intervention. In addition, our Monitoring and Evaluation team tracks key indicators of every program implemented by PIVOT over time on a regular basis. This provides an opportunity to evaluate programs and address scientific questions with an unprecedented level of detail for a non-governmental health systems organization.
Position Overview
The research manager will work closely with PIVOT’s leadership to launch and coordinate implementation science initiatives to evaluate PIVOT clinical programs and health systems initiatives (including quality of care, data improvement, and universal health coverage). S/he will also serve as the central coordinator for PIVOT’s local and international research partnerships. This person will work to build both internal organizational and national capacity for conducting field-based public health research in Madagascar. He/she will be expected to organize trainings, provide frequent mentorship to Malagasy students and work closely with PIVOT Managers to help them evaluate their programs.
PIVOT’s research vision is shaped in partnership with the site by co-founder and current co-CEO Dr. Matt Bonds, an economist-ecologist and Assistant Professor at Harvard Medical School who studies the role of health care and health systems in breaking cycles of poverty and disease ( www.bondslab.com ). For this reason, the position will be combined with a joint postdoctoral fellowship appointment in the Department of Global Health and Social Medicine at Harvard Medical School. The successful candidate can expect rigorous mentorship by both the onsite research advisor and Dr. Bonds. In addition to leading PIVOT’s implementation science agenda, there will be ample space for the candidate to pursue research projects of interest to his/her career development.
Responsibilities
Coordinate research projects, including data collection and project management. Create systems and infrastructure for supporting long- and short-term operational and scientific research initiatives and partnerships.
With the PIVOT team and partners, identify opportunities and topics for new operational and clinical research projects. This includes support for the M&E team in the selection of key indicators to be used for program evaluation, collection of additional data for research purposes, as well as data analysis and dissemination of results through policy channels and international scientific journals.
Elaborate Annual Plan for research in harmony with PIVOT’s work planning processes.
Manage and report on set pieces of the organization’s site-based research budget.
Assist in the development of grant proposals to support PIVOT research/synergistic partnerships.
Liaise with key partners at the Ministry of Health, Institute of Statistics, national universities and other Malagasy institutions, as well as international research partners.
Spearhead internal capacity building for research, engaging with staff to provide close mentorship in the execution of research, from study design through to publication.
Qualifications and Competencies
Master’s degree in epidemiology, biostatistics or other public health related field; PhD preferred.
At least 2 years of experience living and working in a resource-poor, international setting.
Demonstrated track record in operational research or field epidemiology, including study design, data collection, analysis, and publication.
Experience in mentorship and capacity building.
French and English language proficiency (reading, writing and conversing)
Malagasy language ability an extraordinary asset, as is experience in Madagascar or working with the Malagasy public health system.
Commitment to living and working in rural Madagascar.
Flexibility and aptitude for managing projects across multiple domains. Beyond implementation and clinical research, PIVOT’s broad research vision requires a willingness to work with researchers across disciplines, methods, and approaches, including but not limited to: clinical infectious disease, epidemiology, economics, ecology, mathematics and statistical modeling, and GIS.
Demonstrated commitment to global health and social justice. It is important that the Research Coordinator sees themselves as part of a social justice organization, believes strongly in the work we do, advocates on behalf of the patients we serve, and sees research and data as key to fulfilling our mission.
This is an excellent opportunity for a dynamic, driven and passionate individual to be part of an exciting global health organization that links access to quality health care to research in an ecologically important context.
To Apply
Please submit your CV (including a full list of peer-reviewed publications) and letter of interest to jobs@pivotworks.org before April 13, 2018. Please refer to the job title in the title of your email. For more information on PIVOT, please visit our website at www.pivotworks.org .
Immigrant Rights Community Organizer -- San Antonio, TX
Position Summary: Texas Organizing Project is seeking a talented and dedicated Immigration Organizer to build our organization through helping drive a campaign for immigrant rights in Bexar County. The ideal candidate is an experienced community organizer who is also a coalition-builder and strategist and believes deeply in the importance of building community leadership, capacity and power. The Immigration Organizer will work in partnership with other staff and leaders to together drive campaign strategy and execution. S/he will be responsible for working with community leaders to execute a sophisticated campaign plan, coordinate related activities and efforts of allies to advance our campaign priorities and establish the basis for longer-term, ongoing work in our county. S/he must be able to organize and effectively communicate at all levels – with grassroots community people as well as established community leaders and policy experts. The Immigration Organizer will report directly to the Immigrant Rights Campaign Coordinator and will also work closely with existing community leaders, community organizers and core partners in building TOP as an organization.
Position: Immigrant Rights Community Organizer
Job Qualifications
A successful candidate will have experience in community; take initiative independently and able to work in a collaborative, fluid team environment; commitment to social justice and immigrant rights from the grassroots up, and building the leadership of directly affected individuals as vital messengers and leaders in their communities.
Key Areas of Responsibility
Build a base of TOP members, the majority of whom are directly impacted by immigration issues, who will participate in demanding changes from decision makers and creating the political climate that allows for those changes to be adopted.
Using a campaign committee structure, recruit, turn out, and develop community leaders across a variety of low and moderate income neighborhoods of color.
Execute a sophisticated and winning campaign strategy by working with community leaders, staff, and allies.
Identify hot organizing issues that members want to organize around.
Organize direct actions, events, meetings, and other tactics to move the campaign forward on a regular basis.
Coordinate campaign messaging, traditional media work, mass communications, and digital organizing with TOP’s communications department.
Regularly communicate the campaign’s progress to our members, staff, and partners.
Work with the existing database (VAN) to track members, participation and progress towards achieving success.
Develop and manage relationships with partner organizations to move the campaign forward. This may include joint strategy meetings, joint actions or other events, etc.
Manage and develop relationships with key stakeholders and decision makers.
Enhance our reputation and brand, and promote our values.
Collaborate, support and work on other campaigns as necessary.
Other duties, as required.
Qualifications:
Excellent community organizing skills, strategizing, and execution of organizing campaigns
Passion and commitment to social, economic, and racial justice
Ability to manage multiple tasks and deadlines, and working in a fluid and fast-paced environment
Collaborative and team-oriented work style
Personal interest and passion for leadership development of grassroots immigrant leaders and engaging new communities in social justice and immigrant rights work
Critical thinking and problem solving skills
Excellent written and verbal communications skills
Self-discipline and rigorous work ethic
Belief in and ability to animate TOP’s values: Passion, Perseverance, Vision, Justice and Integrity
Fulltime access to a car
Fluency in English and Spanish (strong written and verbal communication skills in both languages);
Computer competency – Word, ability to design outreach materials; Internet required; Experience in working with database systems a plus.
Ability to work irregular hours including nights and occasional weekends (position is full-time salaried FLSA-exempt)
Timeline: Applications will be accepted until position is filled.
To apply:
Please email a resume, cover letter and three professional references to recruit@organizetexas.org .
As an equal opportunity employer, Texas Organizing Project embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation. Women and people of color are strongly encouraged to apply.
Feb 23, 2018
Full time
Immigrant Rights Community Organizer -- San Antonio, TX
Position Summary: Texas Organizing Project is seeking a talented and dedicated Immigration Organizer to build our organization through helping drive a campaign for immigrant rights in Bexar County. The ideal candidate is an experienced community organizer who is also a coalition-builder and strategist and believes deeply in the importance of building community leadership, capacity and power. The Immigration Organizer will work in partnership with other staff and leaders to together drive campaign strategy and execution. S/he will be responsible for working with community leaders to execute a sophisticated campaign plan, coordinate related activities and efforts of allies to advance our campaign priorities and establish the basis for longer-term, ongoing work in our county. S/he must be able to organize and effectively communicate at all levels – with grassroots community people as well as established community leaders and policy experts. The Immigration Organizer will report directly to the Immigrant Rights Campaign Coordinator and will also work closely with existing community leaders, community organizers and core partners in building TOP as an organization.
Position: Immigrant Rights Community Organizer
Job Qualifications
A successful candidate will have experience in community; take initiative independently and able to work in a collaborative, fluid team environment; commitment to social justice and immigrant rights from the grassroots up, and building the leadership of directly affected individuals as vital messengers and leaders in their communities.
Key Areas of Responsibility
Build a base of TOP members, the majority of whom are directly impacted by immigration issues, who will participate in demanding changes from decision makers and creating the political climate that allows for those changes to be adopted.
Using a campaign committee structure, recruit, turn out, and develop community leaders across a variety of low and moderate income neighborhoods of color.
Execute a sophisticated and winning campaign strategy by working with community leaders, staff, and allies.
Identify hot organizing issues that members want to organize around.
Organize direct actions, events, meetings, and other tactics to move the campaign forward on a regular basis.
Coordinate campaign messaging, traditional media work, mass communications, and digital organizing with TOP’s communications department.
Regularly communicate the campaign’s progress to our members, staff, and partners.
Work with the existing database (VAN) to track members, participation and progress towards achieving success.
Develop and manage relationships with partner organizations to move the campaign forward. This may include joint strategy meetings, joint actions or other events, etc.
Manage and develop relationships with key stakeholders and decision makers.
Enhance our reputation and brand, and promote our values.
Collaborate, support and work on other campaigns as necessary.
Other duties, as required.
Qualifications:
Excellent community organizing skills, strategizing, and execution of organizing campaigns
Passion and commitment to social, economic, and racial justice
Ability to manage multiple tasks and deadlines, and working in a fluid and fast-paced environment
Collaborative and team-oriented work style
Personal interest and passion for leadership development of grassroots immigrant leaders and engaging new communities in social justice and immigrant rights work
Critical thinking and problem solving skills
Excellent written and verbal communications skills
Self-discipline and rigorous work ethic
Belief in and ability to animate TOP’s values: Passion, Perseverance, Vision, Justice and Integrity
Fulltime access to a car
Fluency in English and Spanish (strong written and verbal communication skills in both languages);
Computer competency – Word, ability to design outreach materials; Internet required; Experience in working with database systems a plus.
Ability to work irregular hours including nights and occasional weekends (position is full-time salaried FLSA-exempt)
Timeline: Applications will be accepted until position is filled.
To apply:
Please email a resume, cover letter and three professional references to recruit@organizetexas.org .
As an equal opportunity employer, Texas Organizing Project embraces diversity and does not discriminate in employment on the basis of age, race, color, creed, gender, religion, marital status, veteran’s status, national origin, disability, or sexual orientation. Women and people of color are strongly encouraged to apply.
Big Brothers Big Sisters is hiring for two (2)Mentoring Program Specialists
If you are interested in becoming one of our wonderful staff members, please send us your resume and a strong cover letter to carolyn.winslow@bbbsbutler.org . NO PHONE CALLS ACCEPTED REGARDING POSITION
A Mentoring Program Specialist interviews, screens, matches and supports the volunteers and children in our program and runs one-two after school programs
The ability to speak Spanish fluently is highly preferred
This position is located at our Hamilton office and serves all of Butler County
A Bachelor's degree is highly preferred
Pay range is $26,000 - $35,000 - depending on qualifications
Very generous vacation time with option of vacation trade in for additional salary
Unfortunately no health care benefits are available
Schedule is truly flexible and will fit into most life needs - occasional evenings required
You will work hard but have a lot of fun doing it! Very supportive staff!
We believe in the importance of families and work/life balance
Feb 09, 2018
Full time
Big Brothers Big Sisters is hiring for two (2)Mentoring Program Specialists
If you are interested in becoming one of our wonderful staff members, please send us your resume and a strong cover letter to carolyn.winslow@bbbsbutler.org . NO PHONE CALLS ACCEPTED REGARDING POSITION
A Mentoring Program Specialist interviews, screens, matches and supports the volunteers and children in our program and runs one-two after school programs
The ability to speak Spanish fluently is highly preferred
This position is located at our Hamilton office and serves all of Butler County
A Bachelor's degree is highly preferred
Pay range is $26,000 - $35,000 - depending on qualifications
Very generous vacation time with option of vacation trade in for additional salary
Unfortunately no health care benefits are available
Schedule is truly flexible and will fit into most life needs - occasional evenings required
You will work hard but have a lot of fun doing it! Very supportive staff!
We believe in the importance of families and work/life balance
The Member Services Representative acts as a liaison between Healthfirst and its customers. The individual is responsible for assisting customers with issues and inquiries they may have about their insurance, applications and or claims not paid. The Member Services Representative is also responsible for receiving and addressing member inquiries, resolution of customer complaints, client education, retention of membership and dis-enrollments.
Feb 05, 2018
Full time
The Member Services Representative acts as a liaison between Healthfirst and its customers. The individual is responsible for assisting customers with issues and inquiries they may have about their insurance, applications and or claims not paid. The Member Services Representative is also responsible for receiving and addressing member inquiries, resolution of customer complaints, client education, retention of membership and dis-enrollments.
Position is Monday through Friday 8:30 am to 5:30 pm.
Preferred Qualifications: Bilingual: English/Spanish
SUMMARY: Under the supervision and guidance of the Mortgage Servicing Call Center Supervisor, the Mortgage Servicing Call Center Representative answers a large volume of customer service calls and assist customers with various other requests and/or needs. The incumbent serves as a primary telephone representative and shall remain pleasant and professional at all times, while providing all necessary support services. The Mortgage Servicing Call Center Representative will remain knowledgeable and informed of mortgage products and services in order to meet the individual needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer internal and external calls and work calls from the message center and respond to customer requests within established timelines in order to maintain service level expectations with regards to: abandonment rate and the calls average-speed-to-answer rate.
Verify caller identity through the authentication procedures set forth by federal and/or state regulations. Provide information and knowledgeable assistance regarding mortgage loans by retrieving customer loan information quickly and efficiently.
Follow escalation procedures to address customer concerns to identify and report possible threats made towards the company and/or other associates.
Accurately track and document all communications with customers to provide a detailed history of contact. Documentation should include all pertinent information from conversation (s) as set forth by the department policies and procedures.
Research items and follow-up with customers in a timely manner.Work with bank associates, prior mortgage companies or other mortgage associates to obtain the necessary information.When applicable, provide written responses to customer inquiries for general documents, research requests, copies of file documents, etc.
Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. Explain policies and procedures courteously and patiently.
Remain cognizant of opportunities to further strengthen the customer relationship by identifying a potential need and referring the customer to the appropriate division within the company.
Participate in outbound call campaigns to include: welcome calls, product service awareness, and various other company contact efforts.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform duties as assigned satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION AND / OR EXPERIENCE:
High school diploma or general education degree (GED) required.
Six months of customer service experience required.
Mortgage servicing experience preferred.
OTHER SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Member FDIC EEO/AA Employer/Veteran/Disabled
Jan 29, 2018
Full time
Position is Monday through Friday 8:30 am to 5:30 pm.
Preferred Qualifications: Bilingual: English/Spanish
SUMMARY: Under the supervision and guidance of the Mortgage Servicing Call Center Supervisor, the Mortgage Servicing Call Center Representative answers a large volume of customer service calls and assist customers with various other requests and/or needs. The incumbent serves as a primary telephone representative and shall remain pleasant and professional at all times, while providing all necessary support services. The Mortgage Servicing Call Center Representative will remain knowledgeable and informed of mortgage products and services in order to meet the individual needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer internal and external calls and work calls from the message center and respond to customer requests within established timelines in order to maintain service level expectations with regards to: abandonment rate and the calls average-speed-to-answer rate.
Verify caller identity through the authentication procedures set forth by federal and/or state regulations. Provide information and knowledgeable assistance regarding mortgage loans by retrieving customer loan information quickly and efficiently.
Follow escalation procedures to address customer concerns to identify and report possible threats made towards the company and/or other associates.
Accurately track and document all communications with customers to provide a detailed history of contact. Documentation should include all pertinent information from conversation (s) as set forth by the department policies and procedures.
Research items and follow-up with customers in a timely manner.Work with bank associates, prior mortgage companies or other mortgage associates to obtain the necessary information.When applicable, provide written responses to customer inquiries for general documents, research requests, copies of file documents, etc.
Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. Explain policies and procedures courteously and patiently.
Remain cognizant of opportunities to further strengthen the customer relationship by identifying a potential need and referring the customer to the appropriate division within the company.
Participate in outbound call campaigns to include: welcome calls, product service awareness, and various other company contact efforts.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform duties as assigned satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION AND / OR EXPERIENCE:
High school diploma or general education degree (GED) required.
Six months of customer service experience required.
Mortgage servicing experience preferred.
OTHER SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Member FDIC EEO/AA Employer/Veteran/Disabled
Growing healthcare company seeking administrative professional to join our growing organization. This individual will be heavily involved in the development of daily/weekly/monthly reports for internal and external vendors. Analysis of data will also be required. Extreme proficiency with Excel is required. Candidates will be asked to demonstrate Excels skills and knowledge during interview. Responsibilities and Duties: Work closely with leadership team and clients to run daily, weekly, monthly, quarterly reports Once reports processed, reformat reports for ease of comprehension Analyze reports to ensure completeness and accuracy Assist with client setup Perform other job-related duties as assigned Qualifications: High School Diploma or equivalent Extreme knowledge of Excels (Candidates will be tested during interview) Ability to work within time constraints Extreme attention to detail High level of organization At least one year of prior experience required Salary: $45.00 to $75.00 /hour Required education: High school or equivalent Required experience: Excels: 1 year
Jan 12, 2018
Full time
Growing healthcare company seeking administrative professional to join our growing organization. This individual will be heavily involved in the development of daily/weekly/monthly reports for internal and external vendors. Analysis of data will also be required. Extreme proficiency with Excel is required. Candidates will be asked to demonstrate Excels skills and knowledge during interview. Responsibilities and Duties: Work closely with leadership team and clients to run daily, weekly, monthly, quarterly reports Once reports processed, reformat reports for ease of comprehension Analyze reports to ensure completeness and accuracy Assist with client setup Perform other job-related duties as assigned Qualifications: High School Diploma or equivalent Extreme knowledge of Excels (Candidates will be tested during interview) Ability to work within time constraints Extreme attention to detail High level of organization At least one year of prior experience required Salary: $45.00 to $75.00 /hour Required education: High school or equivalent Required experience: Excels: 1 year
