Health Care Advocate (Spanish Language)

Deadline to apply: September 29th

About:

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.

Job Duties/Responsibilities

The current vacancies are with the Community Partnerships and Medi-Cal Program at LAUSD.

A Health Care Advocate in a bilingual designation speaks the designated language in assisting District staff and parents in solving problems among schools, parents, and other health care and public agencies regarding enrollment, disenrollment, and continuity barriers and interprets State health care guidelines to parents about qualifications for and enrollment in, Medi-Cal, Healthy Families, and other health care benefits.

Typical duties for this position may include:

• Explaining to parent applicants, volunteers, and employees the overall operations of various Healthy Families, Medi-Cal and other health care services and programs as they relate to students and employees.
• Working as a liaison with parents, the Department of Public Social Services, the Department of Health Services, and District staff regarding individual student/family Medi-Cal, Healthy Families, and other application procedures to receive health care benefits.
• Providing in-service training relative to Healthy Families, Medi-Cal, and other health care application processes, bicultural communication, and human relations skills to staff, parent volunteers and other social service agencies.
• Assisting in compiling information for promotional pieces and other related documents regarding health care benefits and the application process for medical benefits.

Minimum Requirements

EDUCATION: An associate’s degree or the successful completion of 60 college semester units or equivalent quarter units in areas such as human services, human relations, advocacy, or health issues. Additional qualifying experience may be substituted for the required education on a year-for-year basis provided that the requirement of a high school diploma or equivalent is met.

EXPERIENCE: One year of advocacy with health related programs or Healthy Families, Medi-Cal, or other health care eligibility experience including working with staff and community members. Graduation from a recognized college or university with a bachelor’s degree may be substituted for the required experience.

SPECIAL:

• A valid California Driver License.
• Use of an automobile.
• Ability to communicate effectively in a designated language in addition to English is required for Health Care Advocates.

All employees must be fully COVID-19 vaccinated and must be able to provide verification of their vaccination status as part of the hiring and onboarding process prior to an official offer of employment to any District site; this includes current employees who are being promoted to a new job class.

Desirable Qualifications

The ideal candidate is fully knowledgeable with the eligibility operations of educational or community-based organizations. They have a thorough understanding of programs such as Medi-Cal, Covered California, Healthy Kids, and Kaiser Permanente Child Health Plans. This individual has experience presenting PowerPoint presentations to community members, other staff, and/or the general public. The ideal candidate has moderate to advanced skills with Excel (charting, basic formulas, etc.), PowerPoint, and Outlook. They experience utilizing county departmental databases used for social service-related activities and is comfortable navigating and using internet-based applications. This individual also has basic technological troubleshooting skills.

The ideal candidate has excellent interpersonal skills and the ability to build trust by taking the time to understand the situations in which their clients are experiencing and provide accurate information and referrals. They have excellent teamwork and communication skills to provide services in the community or at schools. The ideal candidate possesses integrity and an understanding for how to attain and handle confidential material. This individual has excellent self-management skills and can balance a heavy workload by using appropriate time management and communication.

Benefits

Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.

Retirement: Membership in the California Public Employee Retirement System (CalPERS).

Vacation: Two weeks of paid vacation to start. Three weeks after five years of year-round paid service.

Paid Holidays: Up to 13 days.

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