Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Centers, serve military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations where their circumstances qualify. Our SAF Hero Care Center in Springfield, MA has amazing career opportunities available for full-time Call Center Caseworkers. The Springfield Call Center operates on two different shifts (listed below). In this role you will work on one standard shift, but on a rotating day schedule (to include weekends and holidays). Shifts available: First – 7 AM – 3:30 PM Second – 3:30 PM – 12 AM SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of this position are the following: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: One year of experience in addition to educational requirements listed previously is preferred, as is prior social services and/or experience in a call center environment. Skills and Abilities: Candidates must have strong communication skills, both written and verbal, and a typing speed of 40 wpm or higher. Speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) systems, or similar customer centric relational database is also strongly preferred. Other: Applicants must also have the ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone etiquette and pleasant and friendly manners, respectful of human dignity are also required. Successful candidates must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Viable candidates will have a demonstrated aptitude of treating people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 31, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Centers, serve military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations where their circumstances qualify. Our SAF Hero Care Center in Springfield, MA has amazing career opportunities available for full-time Call Center Caseworkers. The Springfield Call Center operates on two different shifts (listed below). In this role you will work on one standard shift, but on a rotating day schedule (to include weekends and holidays). Shifts available: First – 7 AM – 3:30 PM Second – 3:30 PM – 12 AM SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of this position are the following: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: One year of experience in addition to educational requirements listed previously is preferred, as is prior social services and/or experience in a call center environment. Skills and Abilities: Candidates must have strong communication skills, both written and verbal, and a typing speed of 40 wpm or higher. Speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) systems, or similar customer centric relational database is also strongly preferred. Other: Applicants must also have the ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone etiquette and pleasant and friendly manners, respectful of human dignity are also required. Successful candidates must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Viable candidates will have a demonstrated aptitude of treating people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Greene, Madison, Clark and Fayette Counties and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs , setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 31, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Phlebotomist/Mobile Driver Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Greene, Madison, Clark and Fayette Counties and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist/Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75 degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs , setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description: Instructor II - Collections Education - Springfield, MO Associate II, Technical Training Instructor Full Time - Variable Schedule M ust be able to travel regularly and for extended periods of time (up to two weeks). Are you interested in making a difference? We are looking for an Instructor II to join our Springfield, MOI Collections' Education Team. In this position you will assist in planning and facilitating learning for newly hired and incumbent paid staff and perform competency assessments as needed to ensure compliance with regulations and the needs of the American Red Cross Blood Services (ARCBS). Foster a culture of positive public relations at all times to promote a professional image of the ARCBS. Uphold a culture of strict compliance with policies and procedures to ensure compliance. Mentor on-the-job instructors (OJIs) to develop skills for promotional opportunity and strengthen the learning team. Responsibilities: 1. Implements, operates, designs, administers and/or documents technical training programs, practices and procedures, ensuring continuous improvement and current industry standards. 2. Assist with the establishment of goals and objectives for assigned functional area instruction. Conduct assessments of training activities, employee progress and course and trainer effectiveness as applicable. 3. May develop criteria for evaluating effectiveness and conducts training needs assessments. 4. Develop courses and tests using a variety of instructional strategies and applications as applicable. May be involved in vendor selection. 5. Maintain competency to perform all activities in assigned functional area as applicable. 6. Provide support, development and/or leadership guidance to all volunteers. Qualifications: Bachelor's degree or equivalent combination of education and related experience required. Minimum 3 years related technical experience required or in assigned functional area to include fully successful completion of most recent competency assessment, if applicable. Experience and education in instructional systems design or education may be required. Ability to work on a team. Excellent verbal and written communication skills. Proven ability to present information to groups of various sizes. Experience with Microsoft Office Suite or applicable software applications. Travel: Available for regular travel which may extend for a period of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 31, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description: Instructor II - Collections Education - Springfield, MO Associate II, Technical Training Instructor Full Time - Variable Schedule M ust be able to travel regularly and for extended periods of time (up to two weeks). Are you interested in making a difference? We are looking for an Instructor II to join our Springfield, MOI Collections' Education Team. In this position you will assist in planning and facilitating learning for newly hired and incumbent paid staff and perform competency assessments as needed to ensure compliance with regulations and the needs of the American Red Cross Blood Services (ARCBS). Foster a culture of positive public relations at all times to promote a professional image of the ARCBS. Uphold a culture of strict compliance with policies and procedures to ensure compliance. Mentor on-the-job instructors (OJIs) to develop skills for promotional opportunity and strengthen the learning team. Responsibilities: 1. Implements, operates, designs, administers and/or documents technical training programs, practices and procedures, ensuring continuous improvement and current industry standards. 2. Assist with the establishment of goals and objectives for assigned functional area instruction. Conduct assessments of training activities, employee progress and course and trainer effectiveness as applicable. 3. May develop criteria for evaluating effectiveness and conducts training needs assessments. 4. Develop courses and tests using a variety of instructional strategies and applications as applicable. May be involved in vendor selection. 5. Maintain competency to perform all activities in assigned functional area as applicable. 6. Provide support, development and/or leadership guidance to all volunteers. Qualifications: Bachelor's degree or equivalent combination of education and related experience required. Minimum 3 years related technical experience required or in assigned functional area to include fully successful completion of most recent competency assessment, if applicable. Experience and education in instructional systems design or education may be required. Ability to work on a team. Excellent verbal and written communication skills. Proven ability to present information to groups of various sizes. Experience with Microsoft Office Suite or applicable software applications. Travel: Available for regular travel which may extend for a period of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Springfield, IL We are currently seeking a professional, innovative and enthusiastic Executive Director for our South Central Illinois Chapter, based in Springfield, IL. NOTE: The successful candidate will have the flexibility to be based out of either our Springfield or Decatur office. In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This highly visible role leads and directs volunteers and employees in the South Central Illinois chapter to ensure the American Red Cross goals and mission are achieved. Reporting to the Regional Chief Operating Officer, you will promote an inclusive, team-based culture centered on leading and empowering volunteers. As the face of the Red Cross, this role also cultivates and manages select donors. In addition to enhancing community presence through key media and community partner relationships, you will steward the local board of directors. The population served in the assigned Chapter will be at or over 1M. Responsibilities: Recruit and develop local volunteer leaders to achieve mission metrics and support responsibilities in home market and district. • In support of fundraising, manage local United Way relationships, local major donors, and board of directors’ contributions. • Work with board to nurture individual, corporate, and foundation donors. • Build community presence in home market through relationship with media, elected officials, and key governmental partners. • Develop relationships with community stakeholders. Focus especially on those that bridge volunteer partners such as faith-based, college/university, NGO/NPO, and community organizations. • Recruit and steward local board of directors for 100% participation. Manage annual board campaign and efforts of other related community boards. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 5 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: May involve travel. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Oct 03, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Executive Director - Springfield, IL We are currently seeking a professional, innovative and enthusiastic Executive Director for our South Central Illinois Chapter, based in Springfield, IL. NOTE: The successful candidate will have the flexibility to be based out of either our Springfield or Decatur office. In order to receive full consideration, please upload a formatted copy of your updated resume, when applying to this position. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. If you share our passion for helping people, join us in this excellent career opportunity. This highly visible role leads and directs volunteers and employees in the South Central Illinois chapter to ensure the American Red Cross goals and mission are achieved. Reporting to the Regional Chief Operating Officer, you will promote an inclusive, team-based culture centered on leading and empowering volunteers. As the face of the Red Cross, this role also cultivates and manages select donors. In addition to enhancing community presence through key media and community partner relationships, you will steward the local board of directors. The population served in the assigned Chapter will be at or over 1M. Responsibilities: Recruit and develop local volunteer leaders to achieve mission metrics and support responsibilities in home market and district. • In support of fundraising, manage local United Way relationships, local major donors, and board of directors’ contributions. • Work with board to nurture individual, corporate, and foundation donors. • Build community presence in home market through relationship with media, elected officials, and key governmental partners. • Develop relationships with community stakeholders. Focus especially on those that bridge volunteer partners such as faith-based, college/university, NGO/NPO, and community organizations. • Recruit and steward local board of directors for 100% participation. Manage annual board campaign and efforts of other related community boards. Qualifications Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 5 years related management/supervisory experience. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Travel: May involve travel. The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package. *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
he Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Procurement Systems Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The Procurement Systems Specialist reports to the Procurement Systems Manager and works with the BidBuy team, the Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers. This role is responsible for performance and oversight of activities relating to procurement systems and programs. The Procurement Systems Specialist works with Chief Procurement Office staff, representatives from other State agencies, and other government entities to plan for and carry out necessary changes to the procurement systems. The position collaborates with systems owners and program managers to ensure system and program websites are up to date, systems interface changes operate correctly, and procurement system news and training information is current and accurately maintained.
Responsibilities of the Procurement Systems Specialist include:
Works with BidBuy team, Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers on the management, design, development, and maintenance of plans for and implementation of systems enhancements.
Collaborates with Chief Procurement Office staff, procurement systems owners, and procurement program managers to identify appropriate modifications or expansions of procurement systems to improve work flow or meet new objectives.
Utilizes system tools to create reports and databases to provide data for reporting requirements and for use in metrics analysis by Chief Procurement Offices, BidBuy team, IPG system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers.
Assists Procurement Systems Manager with communication of system and program information by updating and maintaining content posted on BidBuy, IPG, or other procurement system websites.
Works with procurement systems owners and program managers in collecting, analyzing, interpreting, and managing data as needed to fulfill routine and/or specific internal and external reporting requests and requirements. Works collaboratively with other units to identify relevant data and compile that data into functional formats that can be used for analysis and for informed decision making.
Coordinates with BidBuy team and IPG system owners to coordinate the dissemination of systems and program information. Uses multimedia and internet technology to write, design, and edit web page content, and to advise those involved in producing content.
Coordinates development and implementation of procedures for maintenance of training manuals and other procurement documents with BidBuy team and Procurement Systems Manager. This includes establishing long range and interim goals and objectives and an action plan for version control of procurement documents.
Assists government agencies and local government units with registration and use of procurement systems including BidBuy and IPG. Investigates, resolves, and/or escalates problems to appropriate manager as needed.
Works with User Support Specialists to provide support to vendors and employees regarding registration for and use of procurement systems including BidBuy and IPG.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Procurement Systems Specialist must possess the following qualifications and skills:
Essential
Requires a bachelor level degree from an accredited college or university, preferably with courses in public administration, business administration, communications, management, management information systems, operations management, procurement, or other disciplines related to responsibilities of the procurement systems specialist. Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Requires knowledge of computer software, and familiarity with databases and website functionality.
Requires ability to establish and maintain satisfactory working relationships.
Must be able to exercise initiative and resourcefulness in meeting objectives.
Requires excellent organizational and project management skills.
Requires ability to multitask to meet objectives of several projects with concurrent timelines and due dates.
Requires ability to exercise judgment and discretion in developing, implementing and interpreting policies and procedures.
Must be able to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Skilled at providing knowledgeable and effective customer service.
Preferences
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code and familiarity with State of Illinois procurement processes.
Prior experience establishing and analyzing metrics for system and business process improvements relative to the goals of the system.
Office Information The Procurement Systems Specialist works in a collaborative environment. Successful members of this team are adaptable, detail-oriented, energetic, and enjoy working in an ever-changing environment. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building,
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per week during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday July 27, 2018 :
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Rebecca.Shuster@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Jul 13, 2018
Full time
he Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Procurement Systems Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The Procurement Systems Specialist reports to the Procurement Systems Manager and works with the BidBuy team, the Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers. This role is responsible for performance and oversight of activities relating to procurement systems and programs. The Procurement Systems Specialist works with Chief Procurement Office staff, representatives from other State agencies, and other government entities to plan for and carry out necessary changes to the procurement systems. The position collaborates with systems owners and program managers to ensure system and program websites are up to date, systems interface changes operate correctly, and procurement system news and training information is current and accurately maintained.
Responsibilities of the Procurement Systems Specialist include:
Works with BidBuy team, Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers on the management, design, development, and maintenance of plans for and implementation of systems enhancements.
Collaborates with Chief Procurement Office staff, procurement systems owners, and procurement program managers to identify appropriate modifications or expansions of procurement systems to improve work flow or meet new objectives.
Utilizes system tools to create reports and databases to provide data for reporting requirements and for use in metrics analysis by Chief Procurement Offices, BidBuy team, IPG system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers.
Assists Procurement Systems Manager with communication of system and program information by updating and maintaining content posted on BidBuy, IPG, or other procurement system websites.
Works with procurement systems owners and program managers in collecting, analyzing, interpreting, and managing data as needed to fulfill routine and/or specific internal and external reporting requests and requirements. Works collaboratively with other units to identify relevant data and compile that data into functional formats that can be used for analysis and for informed decision making.
Coordinates with BidBuy team and IPG system owners to coordinate the dissemination of systems and program information. Uses multimedia and internet technology to write, design, and edit web page content, and to advise those involved in producing content.
Coordinates development and implementation of procedures for maintenance of training manuals and other procurement documents with BidBuy team and Procurement Systems Manager. This includes establishing long range and interim goals and objectives and an action plan for version control of procurement documents.
Assists government agencies and local government units with registration and use of procurement systems including BidBuy and IPG. Investigates, resolves, and/or escalates problems to appropriate manager as needed.
Works with User Support Specialists to provide support to vendors and employees regarding registration for and use of procurement systems including BidBuy and IPG.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Procurement Systems Specialist must possess the following qualifications and skills:
Essential
Requires a bachelor level degree from an accredited college or university, preferably with courses in public administration, business administration, communications, management, management information systems, operations management, procurement, or other disciplines related to responsibilities of the procurement systems specialist. Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Requires knowledge of computer software, and familiarity with databases and website functionality.
Requires ability to establish and maintain satisfactory working relationships.
Must be able to exercise initiative and resourcefulness in meeting objectives.
Requires excellent organizational and project management skills.
Requires ability to multitask to meet objectives of several projects with concurrent timelines and due dates.
Requires ability to exercise judgment and discretion in developing, implementing and interpreting policies and procedures.
Must be able to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Skilled at providing knowledgeable and effective customer service.
Preferences
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code and familiarity with State of Illinois procurement processes.
Prior experience establishing and analyzing metrics for system and business process improvements relative to the goals of the system.
Office Information The Procurement Systems Specialist works in a collaborative environment. Successful members of this team are adaptable, detail-oriented, energetic, and enjoy working in an ever-changing environment. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building,
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per week during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday July 27, 2018 :
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Rebecca.Shuster@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of User Support Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The User Support Specialist reports to the Procurement Systems Manager and works with the public on a daily basis. This role is responsible for providing support to vendors, employees, and other users regarding registration for and use of procurement systems including BidBuy and Illinois Procurement Gateway (IPG). This position will have the opportunity to be part of an expert team that is leading the implementation of modern, effective and skillful procurement systems for the State of Illinois. The user support specialist will work with procurement staff, representatives from other state agencies, agency subdivisions, and vendors to answer questions, resolve issues, and provide information about the BidBuy and Illinois Procurement Gateway systems, Joint Purchasing Program, and Small Business Set-Aside Program.
Responsibilities of the User Support Specialist include:
Provides daily customer support for procurement systems and programs by answering telephones, directing calls, taking messages, responding to inquiries, and resolving problems primarily related to registration and administrative features of BidBuy, the Illinois Procurement Gateway (IPG), and the Illinois Procurement Bulletin.
Exercises judgment in performing review of vendor applications for BidBuy, IPG, and Small Business Set Aside Program (SBSP). Review of applications includes validating information submitted by vendors by accessing and selecting multiple informational sources, contacting vendors, or using other sources to obtain missing information or to correct information. Completes review by ensuring submitted information meets established requirements, and accepts, returns, or denies applications providing comments and flagging sections as needed. Applies established procedures and standards to maintain and update vendor registration for BidBuy, IPG, and SBSP.
Provides effective customer service by applying general knowledge of procurement systems and programs. Confers with vendors, procurement staff, agency representatives, and other users (collectively “customers”) by phone, email, or in person to provide information about services, policies, and procedures for registration and use of BidBuy, IPG, and the Illinois Procurement Bulletin. Communicates with customers in a professional and courteous manner to provide timely notice of issues and to explain or clarify processes, procedures, or rules. Uses a customer-oriented approach and adapts and responds appropriately to different personality types.
Identifies need for technical assistance to help in problem resolution. Refers unresolved issues to the appropriate contact per BidBuy, Illinois Procurement Gateway, Joint Purchasing Program and Small Business Set Aside Program procedures.
Reviews and maintains a pending system to ensure that follow up is completed and that appropriate changes are made to resolve users' problems. Provides quality assurance through random checks of vendor applications.
Minimum Requirements:
To become a part of this energetic and exceptional organization the User Support Specialist must possess the following qualifications and skills:
Essential
Requires knowledge, skill, and development equivalent to two years of college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
Requires knowledge of administrative and office procedures such as word processing, managing files and records, and use of office technology including printer, scanner, fax, and copier.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Ability to operate multi-line phone system.
Skilled at providing knowledgeable and effective customer service.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Must be able to appropriately tailor delivery of information to intended audience.
Skilled at providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Requires ability to talk to others to convey information effectively.
Requires ability to understand and apply written instructions and procedures.
Requires ability to exercise judgment and discretion in application of policies and procedures.
Must be able to identify complex problems and review related information to evaluate options and implement solutions. Preferences
At least two years of experience in a public sector position, preferably with State government.
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code.
Knowledge of the Illinois Small Business Set Aside program. Address: 401 South Spring Street, William Stratton Building, Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours. Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date. Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday, July 6, 2018 :
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Springfield, Illinois 62706
Office Information The User Support Specialist works in a collaborative environment. Successful members of this team are energetic, positive, and actively look for ways to help others. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Jun 25, 2018
Full time
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of User Support Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The User Support Specialist reports to the Procurement Systems Manager and works with the public on a daily basis. This role is responsible for providing support to vendors, employees, and other users regarding registration for and use of procurement systems including BidBuy and Illinois Procurement Gateway (IPG). This position will have the opportunity to be part of an expert team that is leading the implementation of modern, effective and skillful procurement systems for the State of Illinois. The user support specialist will work with procurement staff, representatives from other state agencies, agency subdivisions, and vendors to answer questions, resolve issues, and provide information about the BidBuy and Illinois Procurement Gateway systems, Joint Purchasing Program, and Small Business Set-Aside Program.
Responsibilities of the User Support Specialist include:
Provides daily customer support for procurement systems and programs by answering telephones, directing calls, taking messages, responding to inquiries, and resolving problems primarily related to registration and administrative features of BidBuy, the Illinois Procurement Gateway (IPG), and the Illinois Procurement Bulletin.
Exercises judgment in performing review of vendor applications for BidBuy, IPG, and Small Business Set Aside Program (SBSP). Review of applications includes validating information submitted by vendors by accessing and selecting multiple informational sources, contacting vendors, or using other sources to obtain missing information or to correct information. Completes review by ensuring submitted information meets established requirements, and accepts, returns, or denies applications providing comments and flagging sections as needed. Applies established procedures and standards to maintain and update vendor registration for BidBuy, IPG, and SBSP.
Provides effective customer service by applying general knowledge of procurement systems and programs. Confers with vendors, procurement staff, agency representatives, and other users (collectively “customers”) by phone, email, or in person to provide information about services, policies, and procedures for registration and use of BidBuy, IPG, and the Illinois Procurement Bulletin. Communicates with customers in a professional and courteous manner to provide timely notice of issues and to explain or clarify processes, procedures, or rules. Uses a customer-oriented approach and adapts and responds appropriately to different personality types.
Identifies need for technical assistance to help in problem resolution. Refers unresolved issues to the appropriate contact per BidBuy, Illinois Procurement Gateway, Joint Purchasing Program and Small Business Set Aside Program procedures.
Reviews and maintains a pending system to ensure that follow up is completed and that appropriate changes are made to resolve users' problems. Provides quality assurance through random checks of vendor applications.
Minimum Requirements:
To become a part of this energetic and exceptional organization the User Support Specialist must possess the following qualifications and skills:
Essential
Requires knowledge, skill, and development equivalent to two years of college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
Requires knowledge of administrative and office procedures such as word processing, managing files and records, and use of office technology including printer, scanner, fax, and copier.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Ability to operate multi-line phone system.
Skilled at providing knowledgeable and effective customer service.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Must be able to appropriately tailor delivery of information to intended audience.
Skilled at providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Requires ability to talk to others to convey information effectively.
Requires ability to understand and apply written instructions and procedures.
Requires ability to exercise judgment and discretion in application of policies and procedures.
Must be able to identify complex problems and review related information to evaluate options and implement solutions. Preferences
At least two years of experience in a public sector position, preferably with State government.
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code.
Knowledge of the Illinois Small Business Set Aside program. Address: 401 South Spring Street, William Stratton Building, Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours. Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date. Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday, July 6, 2018 :
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Springfield, Illinois 62706
Office Information The User Support Specialist works in a collaborative environment. Successful members of this team are energetic, positive, and actively look for ways to help others. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Konecranes Inc Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category Country: United States Location: Springfield, OH, US Location details: N/A Employment type: Undefined term Country: United States (US) Location: Springfield, Ohio (US-OH) Location details:N/A At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work. POSITION TITLE: Customer Service Specialist REPORTS TO : Customer Service Manager - Equipment PRINCIPAL RESPONSIBILITIES: 1. Prepare new equipment/parts quotations utilizing company quoting software or pricebooks while following company policies as to pricing, product application, terms; etc. 2. Enter customer orders into the system and complete order support functions to ensure customer needs are met. Utilize price books, SAP, iLM, Aton, web tools or new systems, as they become available. 3. Confer with Regional Sales Managers and/or customers to obtain and evaluate customer requirements/ available data and other preliminary matters pertinent to the inquiry or sale. 4. Respond to questions pertaining to specifications, pricing, availability, and application. 5. Communicate with distributors via telephone, fax and e-mail. 6. Engage in sales/promotional activities. 7. Monitor field reaction to our published data, suggest and participate in additions and improvements as appropriate to better our position and improve sales. 8. Prepare reports and maintain records, files, engineering documentation and reference library. 9. Assist in Warranty as required. 10. Actively participate in product/software/industry training as provided by the company and through independent research (i.e. industry publications, product specifications). 11. Keep abreast of and well informed about new industry developments, company products, specifications, etc. Continually develop technical knowledge of product offering. 12. Assist in department improvements to facilitate improved productivity to meet or exceed the requirements of the customer. 13. Achieve industry leading customer service.
Provide professional written and verbal communications and timely processing of quotations and orders. Maintain a high degree of clerical accuracy. Initiate efforts to create an effective team and earn the trust and respect from both customers and coworkers. Seek timely solutions to resolve unexpected problems and make significant contribution with little direction. Maintain a timely and thorough responsiveness to inquiries including but not limited to phone calls, voice mails, faxes and e-mails.
14. Other duties as assigned by supervisor. EDUCATION: Associate degree or equivalent required. EXPERIENCE: 1-2 year's experience in engineering and/or new equipment/parts customer service required. Must have well-developed PC skills and excellent verbal and written communication skills. Must be able to address multiple issues simultaneously and work well under pressure. Candidate MUST be Bilingual Spanish/English. Fluent in Portuguese also highly desired, but not required *KC #monus #cbus #nxt Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 17,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.
Apply Here
PI102120428
Apr 24, 2018
Full time
Konecranes Inc Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category Country: United States Location: Springfield, OH, US Location details: N/A Employment type: Undefined term Country: United States (US) Location: Springfield, Ohio (US-OH) Location details:N/A At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work. POSITION TITLE: Customer Service Specialist REPORTS TO : Customer Service Manager - Equipment PRINCIPAL RESPONSIBILITIES: 1. Prepare new equipment/parts quotations utilizing company quoting software or pricebooks while following company policies as to pricing, product application, terms; etc. 2. Enter customer orders into the system and complete order support functions to ensure customer needs are met. Utilize price books, SAP, iLM, Aton, web tools or new systems, as they become available. 3. Confer with Regional Sales Managers and/or customers to obtain and evaluate customer requirements/ available data and other preliminary matters pertinent to the inquiry or sale. 4. Respond to questions pertaining to specifications, pricing, availability, and application. 5. Communicate with distributors via telephone, fax and e-mail. 6. Engage in sales/promotional activities. 7. Monitor field reaction to our published data, suggest and participate in additions and improvements as appropriate to better our position and improve sales. 8. Prepare reports and maintain records, files, engineering documentation and reference library. 9. Assist in Warranty as required. 10. Actively participate in product/software/industry training as provided by the company and through independent research (i.e. industry publications, product specifications). 11. Keep abreast of and well informed about new industry developments, company products, specifications, etc. Continually develop technical knowledge of product offering. 12. Assist in department improvements to facilitate improved productivity to meet or exceed the requirements of the customer. 13. Achieve industry leading customer service.
Provide professional written and verbal communications and timely processing of quotations and orders. Maintain a high degree of clerical accuracy. Initiate efforts to create an effective team and earn the trust and respect from both customers and coworkers. Seek timely solutions to resolve unexpected problems and make significant contribution with little direction. Maintain a timely and thorough responsiveness to inquiries including but not limited to phone calls, voice mails, faxes and e-mails.
14. Other duties as assigned by supervisor. EDUCATION: Associate degree or equivalent required. EXPERIENCE: 1-2 year's experience in engineering and/or new equipment/parts customer service required. Must have well-developed PC skills and excellent verbal and written communication skills. Must be able to address multiple issues simultaneously and work well under pressure. Candidate MUST be Bilingual Spanish/English. Fluent in Portuguese also highly desired, but not required *KC #monus #cbus #nxt Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 17,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.
Apply Here
PI102120428
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of State Purchasing Officer (SPO) Trainee with the Chief Procurement Office (CPO) for the Illinois Department of Transportation.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employee Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO).
The State Purchasing Officer (SPO) Trainee is an entry level opportunity that participates in a procurement training program to receive formal and on-the job training to learn procurement policies, practices, and procedures. As the fundamental role of the State Purchasing Officer (SPO) and the procurement function, in general, is to help meet the legitimate needs of the agency through a well-run procurement organization, the SPO Trainee will work with SPOs and agency procurement staff to gain a working knowledge of state government, the use of available information, and reasonable efforts to protect, safeguard, and maintain the integrity of the procurement process, including appropriate monitoring and reporting. At the end of the trainee period, an SPO Trainee may be considered for appointment to the position of SPO. The SPO is appointed to a 5-year term by the Chief Procurement Officer (CPO), and represents the CPO at the agency level. The SPO’s procurement authority is derived from the CPO, enabling this position to help meet the legitimate needs of the agency through a well-run procurement organization.
Responsibilities of the State Purchasing Officer Trainee include:
Receives formal and on-the-job training through various means to become familiar with policies, processes, procedures, and rules for: granting and denying approval at various stages of the procurement process, reviewing and analyzing activities, making and implementing recommendations for process improvements, initiating procurement planning and development activities, and establishing appropriate activity schedules. To acquire familiarity and skills to independently provide oversight of procurements, assists with the routine procurement activities of the agency, including but not limited to the identification of need and procurement method, drafting of specifications, evaluation, award, contracting and documentation.
Receives controlled assignments in a specific phase of a procurement involving facilitating communication between agency procurement staff and agency management and program unit staff to help ensure that agency procurement staff understands the management and program needs and that agency management and program unit staff are aware of and are following the procurement process.
Accepts and completes assignments of increasing difficulty for the purpose of gaining experience and developing working skills; consults with SPOs on working problems and makes recommendations for responses to procurement questions.
For training purposes, prepares reports necessary for the management and understanding of agency procurement activities. Ensures procurement activities are properly documented to meet legal and other requirements.
Attends staff meetings, conferences, workshops, training classes, and other activities which will provide meaningful learning experiences.
Works with the Procurement Compliance Monitors as directed by the CPO, or as is necessary and appropriate, to ensure procurement activities comply with laws, rules, and policies and procedures.
Minimum Requirements:
To become a part of this energetic and exceptional organization the State Purchasing Officer Trainee must possess the following qualifications and skills:
Bachelor level degree from accredited college or university, preferably with courses in business, procurement, supply chain management, public administration, political science, pre-law, communications, or other disciplines related to the work of the Chief Procurement Office.
Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Ability to effectively communicate information and ideas verbally and in writing so others will understand.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must be skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Preferences:
At least 3 years of experience in public administration, preferably with State government in general and procurement processes specifically.
Office Information The State Purchasing Officer Trainee works in a collaborative environment, interacting with state employees and the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: Chief Procurement Office for the Illinois Department of Transportation
Hanley Building, 2300 South Dirksen Parkway
Springfield, Illinois 62794
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:00pm on Friday, March 30, 2018:
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Mar 22, 2018
Full time
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of State Purchasing Officer (SPO) Trainee with the Chief Procurement Office (CPO) for the Illinois Department of Transportation.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employee Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO).
The State Purchasing Officer (SPO) Trainee is an entry level opportunity that participates in a procurement training program to receive formal and on-the job training to learn procurement policies, practices, and procedures. As the fundamental role of the State Purchasing Officer (SPO) and the procurement function, in general, is to help meet the legitimate needs of the agency through a well-run procurement organization, the SPO Trainee will work with SPOs and agency procurement staff to gain a working knowledge of state government, the use of available information, and reasonable efforts to protect, safeguard, and maintain the integrity of the procurement process, including appropriate monitoring and reporting. At the end of the trainee period, an SPO Trainee may be considered for appointment to the position of SPO. The SPO is appointed to a 5-year term by the Chief Procurement Officer (CPO), and represents the CPO at the agency level. The SPO’s procurement authority is derived from the CPO, enabling this position to help meet the legitimate needs of the agency through a well-run procurement organization.
Responsibilities of the State Purchasing Officer Trainee include:
Receives formal and on-the-job training through various means to become familiar with policies, processes, procedures, and rules for: granting and denying approval at various stages of the procurement process, reviewing and analyzing activities, making and implementing recommendations for process improvements, initiating procurement planning and development activities, and establishing appropriate activity schedules. To acquire familiarity and skills to independently provide oversight of procurements, assists with the routine procurement activities of the agency, including but not limited to the identification of need and procurement method, drafting of specifications, evaluation, award, contracting and documentation.
Receives controlled assignments in a specific phase of a procurement involving facilitating communication between agency procurement staff and agency management and program unit staff to help ensure that agency procurement staff understands the management and program needs and that agency management and program unit staff are aware of and are following the procurement process.
Accepts and completes assignments of increasing difficulty for the purpose of gaining experience and developing working skills; consults with SPOs on working problems and makes recommendations for responses to procurement questions.
For training purposes, prepares reports necessary for the management and understanding of agency procurement activities. Ensures procurement activities are properly documented to meet legal and other requirements.
Attends staff meetings, conferences, workshops, training classes, and other activities which will provide meaningful learning experiences.
Works with the Procurement Compliance Monitors as directed by the CPO, or as is necessary and appropriate, to ensure procurement activities comply with laws, rules, and policies and procedures.
Minimum Requirements:
To become a part of this energetic and exceptional organization the State Purchasing Officer Trainee must possess the following qualifications and skills:
Bachelor level degree from accredited college or university, preferably with courses in business, procurement, supply chain management, public administration, political science, pre-law, communications, or other disciplines related to the work of the Chief Procurement Office.
Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Ability to effectively communicate information and ideas verbally and in writing so others will understand.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must be skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Preferences:
At least 3 years of experience in public administration, preferably with State government in general and procurement processes specifically.
Office Information The State Purchasing Officer Trainee works in a collaborative environment, interacting with state employees and the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: Chief Procurement Office for the Illinois Department of Transportation
Hanley Building, 2300 South Dirksen Parkway
Springfield, Illinois 62794
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:00pm on Friday, March 30, 2018:
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Executive Assistant with the Chief Procurement Office (CPO) for the Illinois Department of Transportation.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employee Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO).
The Executive Assistant reports to the Chief Procurement Officer (CPO) for the Illinois Department of Transportation (IDOT), and provides specialized support in the administration and coordination of the Chief Procurement Office for IDOT. Fulfilling these responsibilities in an effective and efficient manner will ensure that the chief procurement office operations are maintained in an effective and efficient manner.
Responsibilities of the Executive Assistant include:
Assists the CPO and staff in the planning, development, and execution of highway construction procurement processes.
Greets visitors, answers phones, maintains calendars, coordinates meetings, and processes mail for IDOT’s Chief Procurement Office.
Develops and maintains the IDOT's Chief Procurement Office SharePoint site, and designs and maintains the IDOT's Chief Procurement Office website. Coordinates with IDOT's Bureau of Information Processing in the posting of emergency affidavits, notices of awards, final costs, and any information posted to IDOT's Transportation Procurement Bulletin and the Chief Procurement Office website as requested by the CPO; and creates and maintains document libraries on the IDOT's Chief Procurement Office website and SharePoint site for potential conflicts of interest, responsible bidder protests, emergency purchases, and suspensions.
Develops and maintains multiple filing systems, including protest files, emergency public hearing files, contract actions files, general correspondence files, and all procurement files.
Prepares a variety of correspondence, reports or other information; composes and prepares routine correspondence and responds to inquiries requiring general knowledge of procurement program operations; prepares travel arrangements; develops and maintains various form templates, log sheets, and document processes.
Utilizes electronic systems to provide reports on various aspects of the procurement process, including categories of actions and issues, processing times, values of contract actions, quarterly reports, etc.
Develops procedures to provide for a consistent, timely and efficient processing of procurement documents.
Schedules and posts notices for sole source hearings, emergency public hearings, potential conflicts of interest, and other appointments and meetings. Assists with video conferencing of meetings.
Reviews various aspects of contract actions from associated checklists prior to forwarding to CPO, DCPO or SPOs for approval.
As requested, plans, coordinates, and executes various off site meetings and events.
Conducts quarterly inventory checks for the Chief Procurement Offices and the EEC Administrative Officer, and prepares reports for Inventory Control Officer.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Executive Assistant must possess the following qualifications and skills:
Requires knowledge, skill, and mental development equivalent to four years of college and two years of office experience, or completion of high school and three years of office experience.
Requires working knowledge of office practices, procedures, and programs.
Experience performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Requires skill in typing accurately and working knowledge of manual and automated office equipment.
Requires ability to express ideas and relay information clearly and accurately both verbally and in writing.
Requires ability to maintain a high level of accuracy and confidentiality in performance and achievement of administrative responsibilities.
Requires excellent interpersonal skills and ability to maintain cooperative working relationships.
Requires average proficiency with database, spreadsheet, word processing, and email software, preferably Microsoft Office Suite.
Office Information The Executive Assistant works in a collaborative environment, interacting with state employees and the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: Chief Procurement Office for the Illinois Department of Transportation
Hanley Building, 2300 South Dirksen Parkway
Springfield, Illinois 62794
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:00pm on Friday, March 30, 2018:
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Mar 22, 2018
Full time
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Executive Assistant with the Chief Procurement Office (CPO) for the Illinois Department of Transportation.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employee Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO).
The Executive Assistant reports to the Chief Procurement Officer (CPO) for the Illinois Department of Transportation (IDOT), and provides specialized support in the administration and coordination of the Chief Procurement Office for IDOT. Fulfilling these responsibilities in an effective and efficient manner will ensure that the chief procurement office operations are maintained in an effective and efficient manner.
Responsibilities of the Executive Assistant include:
Assists the CPO and staff in the planning, development, and execution of highway construction procurement processes.
Greets visitors, answers phones, maintains calendars, coordinates meetings, and processes mail for IDOT’s Chief Procurement Office.
Develops and maintains the IDOT's Chief Procurement Office SharePoint site, and designs and maintains the IDOT's Chief Procurement Office website. Coordinates with IDOT's Bureau of Information Processing in the posting of emergency affidavits, notices of awards, final costs, and any information posted to IDOT's Transportation Procurement Bulletin and the Chief Procurement Office website as requested by the CPO; and creates and maintains document libraries on the IDOT's Chief Procurement Office website and SharePoint site for potential conflicts of interest, responsible bidder protests, emergency purchases, and suspensions.
Develops and maintains multiple filing systems, including protest files, emergency public hearing files, contract actions files, general correspondence files, and all procurement files.
Prepares a variety of correspondence, reports or other information; composes and prepares routine correspondence and responds to inquiries requiring general knowledge of procurement program operations; prepares travel arrangements; develops and maintains various form templates, log sheets, and document processes.
Utilizes electronic systems to provide reports on various aspects of the procurement process, including categories of actions and issues, processing times, values of contract actions, quarterly reports, etc.
Develops procedures to provide for a consistent, timely and efficient processing of procurement documents.
Schedules and posts notices for sole source hearings, emergency public hearings, potential conflicts of interest, and other appointments and meetings. Assists with video conferencing of meetings.
Reviews various aspects of contract actions from associated checklists prior to forwarding to CPO, DCPO or SPOs for approval.
As requested, plans, coordinates, and executes various off site meetings and events.
Conducts quarterly inventory checks for the Chief Procurement Offices and the EEC Administrative Officer, and prepares reports for Inventory Control Officer.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Executive Assistant must possess the following qualifications and skills:
Requires knowledge, skill, and mental development equivalent to four years of college and two years of office experience, or completion of high school and three years of office experience.
Requires working knowledge of office practices, procedures, and programs.
Experience performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Requires skill in typing accurately and working knowledge of manual and automated office equipment.
Requires ability to express ideas and relay information clearly and accurately both verbally and in writing.
Requires ability to maintain a high level of accuracy and confidentiality in performance and achievement of administrative responsibilities.
Requires excellent interpersonal skills and ability to maintain cooperative working relationships.
Requires average proficiency with database, spreadsheet, word processing, and email software, preferably Microsoft Office Suite.
Office Information The Executive Assistant works in a collaborative environment, interacting with state employees and the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: Chief Procurement Office for the Illinois Department of Transportation
Hanley Building, 2300 South Dirksen Parkway
Springfield, Illinois 62794
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:00pm on Friday, March 30, 2018:
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of User Support Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The User Support Specialist reports to the Procurement Systems Manager and works with the public on a daily basis. This role is responsible for providing support to vendors, employees, and other users regarding registration for and use of procurement systems including BidBuy and Illinois Procurement Gateway (IPG). This position will have the opportunity to be part of an expert team that is leading the implementation of modern, effective and skillful procurement systems for the State of Illinois. The user support specialist will work with procurement staff, representatives from other state agencies, agency subdivisions, and vendors to answer questions, resolve issues, and provide information about the BidBuy and Illinois Procurement Gateway systems, Joint Purchasing Program, and Small Business Set-Aside Program.
Responsibilities of the User Support Specialist include:
Provides daily customer support for procurement systems and programs by answering telephones, directing calls, taking messages, responding to inquiries, and resolving problems primarily related to registration and administrative features of BidBuy, the Illinois Procurement Gateway (IPG), and the Illinois Procurement Bulletin.
Exercises judgment in performing review of vendor applications for BidBuy, IPG, and Small Business Set Aside Program (SBSP). Review of applications includes validating information submitted by vendors by accessing and selecting multiple informational sources, contacting vendors, or using other sources to obtain missing information or to correct information. Completes review by ensuring submitted information meets established requirements, and accepts, returns, or denies applications providing comments and flagging sections as needed. Applies established procedures and standards to maintain and update vendor registration for BidBuy, IPG, and SBSP.
Provides effective customer service by applying general knowledge of procurement systems and programs. Confers with vendors, procurement staff, agency representatives, and other users (collectively “customers”) by phone, email, or in person to provide information about services, policies, and procedures for registration and use of BidBuy, IPG, and the Illinois Procurement Bulletin. Communicates with customers in a professional and courteous manner to provide timely notice of issues and to explain or clarify processes, procedures, or rules. Uses a customer-oriented approach and adapts and responds appropriately to different personality types.
Identifies need for technical assistance to help in problem resolution. Refers unresolved issues to the appropriate contact per BidBuy, Illinois Procurement Gateway, Joint Purchasing Program and Small Business Set Aside Program procedures.
Reviews and maintains a pending system to ensure that follow up is completed and that appropriate changes are made to resolve users' problems. Provides quality assurance through random checks of vendor applications.
Minimum Requirements:
To become a part of this energetic and exceptional organization the User Support Specialist must possess the following qualifications and skills:
Essential
Requires knowledge, skill, and development equivalent to two years of college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
Requires knowledge of administrative and office procedures such as word processing, managing files and records, and use of office technology including printer, scanner, fax, and copier.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Ability to operate multi-line phone system.
Skilled at providing knowledgeable and effective customer service.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Must be able to appropriately tailor delivery of information to intended audience.
Skilled at providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Requires ability to talk to others to convey information effectively.
Requires ability to understand and apply written instructions and procedures.
Requires ability to exercise judgment and discretion in application of policies and procedures.
Must be able to identify complex problems and review related information to evaluate options and implement solutions. Preferences
At least two years of experience in a public sector position, preferably with State government.
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code.
Knowledge of the Illinois Small Business Set Aside program. Address: 401 South Spring Street, William Stratton Building, Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours. Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date. Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday, July 6, 2018 :
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Springfield, Illinois 62706
Office Information The User Support Specialist works in a collaborative environment. Successful members of this team are energetic, positive, and actively look for ways to help others. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Mar 22, 2018
Full time
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of User Support Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The User Support Specialist reports to the Procurement Systems Manager and works with the public on a daily basis. This role is responsible for providing support to vendors, employees, and other users regarding registration for and use of procurement systems including BidBuy and Illinois Procurement Gateway (IPG). This position will have the opportunity to be part of an expert team that is leading the implementation of modern, effective and skillful procurement systems for the State of Illinois. The user support specialist will work with procurement staff, representatives from other state agencies, agency subdivisions, and vendors to answer questions, resolve issues, and provide information about the BidBuy and Illinois Procurement Gateway systems, Joint Purchasing Program, and Small Business Set-Aside Program.
Responsibilities of the User Support Specialist include:
Provides daily customer support for procurement systems and programs by answering telephones, directing calls, taking messages, responding to inquiries, and resolving problems primarily related to registration and administrative features of BidBuy, the Illinois Procurement Gateway (IPG), and the Illinois Procurement Bulletin.
Exercises judgment in performing review of vendor applications for BidBuy, IPG, and Small Business Set Aside Program (SBSP). Review of applications includes validating information submitted by vendors by accessing and selecting multiple informational sources, contacting vendors, or using other sources to obtain missing information or to correct information. Completes review by ensuring submitted information meets established requirements, and accepts, returns, or denies applications providing comments and flagging sections as needed. Applies established procedures and standards to maintain and update vendor registration for BidBuy, IPG, and SBSP.
Provides effective customer service by applying general knowledge of procurement systems and programs. Confers with vendors, procurement staff, agency representatives, and other users (collectively “customers”) by phone, email, or in person to provide information about services, policies, and procedures for registration and use of BidBuy, IPG, and the Illinois Procurement Bulletin. Communicates with customers in a professional and courteous manner to provide timely notice of issues and to explain or clarify processes, procedures, or rules. Uses a customer-oriented approach and adapts and responds appropriately to different personality types.
Identifies need for technical assistance to help in problem resolution. Refers unresolved issues to the appropriate contact per BidBuy, Illinois Procurement Gateway, Joint Purchasing Program and Small Business Set Aside Program procedures.
Reviews and maintains a pending system to ensure that follow up is completed and that appropriate changes are made to resolve users' problems. Provides quality assurance through random checks of vendor applications.
Minimum Requirements:
To become a part of this energetic and exceptional organization the User Support Specialist must possess the following qualifications and skills:
Essential
Requires knowledge, skill, and development equivalent to two years of college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
Requires knowledge of administrative and office procedures such as word processing, managing files and records, and use of office technology including printer, scanner, fax, and copier.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Ability to operate multi-line phone system.
Skilled at providing knowledgeable and effective customer service.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Must be able to appropriately tailor delivery of information to intended audience.
Skilled at providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Requires ability to talk to others to convey information effectively.
Requires ability to understand and apply written instructions and procedures.
Requires ability to exercise judgment and discretion in application of policies and procedures.
Must be able to identify complex problems and review related information to evaluate options and implement solutions. Preferences
At least two years of experience in a public sector position, preferably with State government.
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code.
Knowledge of the Illinois Small Business Set Aside program. Address: 401 South Spring Street, William Stratton Building, Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours. Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date. Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday, July 6, 2018 :
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Springfield, Illinois 62706
Office Information The User Support Specialist works in a collaborative environment. Successful members of this team are energetic, positive, and actively look for ways to help others. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Christine.Lazarides@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Procurement Systems Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The Procurement Systems Specialist reports to the Procurement Systems Manager and works with the BidBuy team, the Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers. This role is responsible for performance and oversight of activities relating to procurement systems and programs. The Procurement Systems Specialist works with Chief Procurement Office staff, representatives from other State agencies, and other government entities to plan for and carry out necessary changes to the procurement systems. The position collaborates with systems owners and program managers to ensure system and program websites are up to date, systems interface changes operate correctly, and procurement system news and training information is current and accurately maintained.
Responsibilities of the Procurement Systems Specialist include:
Works with BidBuy team, Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers on the management, design, development, and maintenance of plans for and implementation of systems enhancements.
Collaborates with Chief Procurement Office staff, procurement systems owners, and procurement program managers to identify appropriate modifications or expansions of procurement systems to improve work flow or meet new objectives.
Utilizes system tools to create reports and databases to provide data for reporting requirements and for use in metrics analysis by Chief Procurement Offices, BidBuy team, IPG system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers.
Assists Procurement Systems Manager with communication of system and program information by updating and maintaining content posted on BidBuy, IPG, or other procurement system websites.
Works with procurement systems owners and program managers in collecting, analyzing, interpreting, and managing data as needed to fulfill routine and/or specific internal and external reporting requests and requirements. Works collaboratively with other units to identify relevant data and compile that data into functional formats that can be used for analysis and for informed decision making.
Coordinates with BidBuy team and IPG system owners to coordinate the dissemination of systems and program information. Uses multimedia and internet technology to write, design, and edit web page content, and to advise those involved in producing content.
Coordinates development and implementation of procedures for maintenance of training manuals and other procurement documents with BidBuy team and Procurement Systems Manager. This includes establishing long range and interim goals and objectives and an action plan for version control of procurement documents.
Assists government agencies and local government units with registration and use of procurement systems including BidBuy and IPG. Investigates, resolves, and/or escalates problems to appropriate manager as needed.
Works with User Support Specialists to provide support to vendors and employees regarding registration for and use of procurement systems including BidBuy and IPG.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Procurement Systems Specialist must possess the following qualifications and skills:
Essential
Requires a bachelor level degree from an accredited college or university, preferably with courses in public administration, business administration, communications, management, management information systems, operations management, procurement, or other disciplines related to responsibilities of the procurement systems specialist. Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Requires knowledge of computer software, and familiarity with databases and website functionality.
Requires ability to establish and maintain satisfactory working relationships.
Must be able to exercise initiative and resourcefulness in meeting objectives.
Requires excellent organizational and project management skills.
Requires ability to multitask to meet objectives of several projects with concurrent timelines and due dates.
Requires ability to exercise judgment and discretion in developing, implementing and interpreting policies and procedures.
Must be able to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Skilled at providing knowledgeable and effective customer service.
Preferences
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code and familiarity with State of Illinois procurement processes.
Prior experience establishing and analyzing metrics for system and business process improvements relative to the goals of the system.
Office Information The Procurement Systems Specialist works in a collaborative environment. Successful members of this team are adaptable, detail-oriented, energetic, and enjoy working in an ever-changing environment. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building,
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per week during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday July 27, 2018 :
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Rebecca.Shuster@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Mar 22, 2018
Full time
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Procurement Systems Specialist with the Chief Procurement Office (CPO) for General Services.
The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer. The Commission promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity by facilitating compliance, implementation, and enforcement of the State Officials and Employees Ethics Act. The Commission is also responsible for appointing the Chief Procurement Officers (CPO). The talented and dedicated staff of the Chief Procurement Office for General Services ensures that the more than $7 billion in procurements under its jurisdiction are fair, transparent, accountable, and in the best interest of the State.
The Procurement Systems Specialist reports to the Procurement Systems Manager and works with the BidBuy team, the Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers. This role is responsible for performance and oversight of activities relating to procurement systems and programs. The Procurement Systems Specialist works with Chief Procurement Office staff, representatives from other State agencies, and other government entities to plan for and carry out necessary changes to the procurement systems. The position collaborates with systems owners and program managers to ensure system and program websites are up to date, systems interface changes operate correctly, and procurement system news and training information is current and accurately maintained.
Responsibilities of the Procurement Systems Specialist include:
Works with BidBuy team, Illinois Procurement Gateway (IPG) system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers on the management, design, development, and maintenance of plans for and implementation of systems enhancements.
Collaborates with Chief Procurement Office staff, procurement systems owners, and procurement program managers to identify appropriate modifications or expansions of procurement systems to improve work flow or meet new objectives.
Utilizes system tools to create reports and databases to provide data for reporting requirements and for use in metrics analysis by Chief Procurement Offices, BidBuy team, IPG system owners, Joint Purchasing Program managers, and Small Business Set Aside Program managers.
Assists Procurement Systems Manager with communication of system and program information by updating and maintaining content posted on BidBuy, IPG, or other procurement system websites.
Works with procurement systems owners and program managers in collecting, analyzing, interpreting, and managing data as needed to fulfill routine and/or specific internal and external reporting requests and requirements. Works collaboratively with other units to identify relevant data and compile that data into functional formats that can be used for analysis and for informed decision making.
Coordinates with BidBuy team and IPG system owners to coordinate the dissemination of systems and program information. Uses multimedia and internet technology to write, design, and edit web page content, and to advise those involved in producing content.
Coordinates development and implementation of procedures for maintenance of training manuals and other procurement documents with BidBuy team and Procurement Systems Manager. This includes establishing long range and interim goals and objectives and an action plan for version control of procurement documents.
Assists government agencies and local government units with registration and use of procurement systems including BidBuy and IPG. Investigates, resolves, and/or escalates problems to appropriate manager as needed.
Works with User Support Specialists to provide support to vendors and employees regarding registration for and use of procurement systems including BidBuy and IPG.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Procurement Systems Specialist must possess the following qualifications and skills:
Essential
Requires a bachelor level degree from an accredited college or university, preferably with courses in public administration, business administration, communications, management, management information systems, operations management, procurement, or other disciplines related to responsibilities of the procurement systems specialist. Equivalent degree or non-degree education, or education plus relevant professional experience may be considered.
Requires working knowledge of the use of computer and desktop software, including Microsoft Windows and Microsoft Office Suite.
Requires knowledge of computer software, and familiarity with databases and website functionality.
Requires ability to establish and maintain satisfactory working relationships.
Must be able to exercise initiative and resourcefulness in meeting objectives.
Requires excellent organizational and project management skills.
Requires ability to multitask to meet objectives of several projects with concurrent timelines and due dates.
Requires ability to exercise judgment and discretion in developing, implementing and interpreting policies and procedures.
Must be able to identify complex problems and review related information to develop and evaluate options and implement solutions.
Must possess clear verbal and written communication skills to present ideas that are easy to understand.
Skilled at providing knowledgeable and effective customer service.
Preferences
A working knowledge of the functions of state government and of the character of relationships between the executive branch with the other branches, and between the executive branch, legislature, and other state entities.
Knowledge of the State of Illinois Procurement Code and familiarity with State of Illinois procurement processes.
Prior experience establishing and analyzing metrics for system and business process improvements relative to the goals of the system.
Office Information The Procurement Systems Specialist works in a collaborative environment. Successful members of this team are adaptable, detail-oriented, energetic, and enjoy working in an ever-changing environment. This position will interact with the public via email, telephone, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building,
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per week during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services. NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
Agency Contact: Executive Ethics Commission Human Resources Office 401 South Spring Street, William Stratton Building, Room 515 Springfield, Illinois 62706
How to Apply Applicants should send the following to the address above by 4:30pm on Friday July 27, 2018 :
A cover letter identifying the title of the position for which you are applying, explaining how your training, experience, and/or coursework qualify you for this position, and identifying how you learned of this position, and
A detailed resume.
Applicants may also submit required information via email to Rebecca.Shuster@illinois.gov. The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Don’t just take our word for it. Follow the experiences of Mary, Laura, and Carlos as they share their TeleTech story.
At TeleTech, it feels good to make a positive difference in people’s lives. Imagine it… Working in a place where you’ll be caring for others in a fun, family-friendly atmosphere with the chance to build a career!
As a TeleTech Healthcare Insurance Sales Agent, you will take inbound calls from customers with questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers’ health and financial well-being. The Healthcare Industry is full of compassionate, caring people like you, whose goal is to help others through some of the more difficult times in their lives.
We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program. In this program, TeleTech will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TeleTech
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Sales Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What Experience you bring to the table…
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future healthcare needs
Click on the Apply Now button to let us know about you. Even better, complete your application, then share this opportunity -- experience fun at work with friends!
For more information on the TeleTech experience, visit http://www.teletechjobs.com/ or search #ExperienceTELETECH throughout social media to experience the global conversation for yourself.
TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. EEO/AA/M/F/Vet/Disability
Jul 20, 2017
Seasonal
Don’t just take our word for it. Follow the experiences of Mary, Laura, and Carlos as they share their TeleTech story.
At TeleTech, it feels good to make a positive difference in people’s lives. Imagine it… Working in a place where you’ll be caring for others in a fun, family-friendly atmosphere with the chance to build a career!
As a TeleTech Healthcare Insurance Sales Agent, you will take inbound calls from customers with questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers’ health and financial well-being. The Healthcare Industry is full of compassionate, caring people like you, whose goal is to help others through some of the more difficult times in their lives.
We will train you to be a subject matter expert in your field, so that you can provide the highest level of service and advocacy to the people in need. We are seeking dedicated and reliable individuals interested in taking their customer service career to the next level and join our Health Insurance Career Development Program. In this program, TeleTech will:
Provide FREE licensing course
Assure flexible and additional study sessions
Cover the cost of the exam fees
Pay yearly renewal of license while connected with TeleTech
Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Sales Agent to provide sales support for the customers of a nationally-recognized health insurance organization. This is a free course to you required to be eligible for the license insurance agent role… and this means you will earn a higher wage than for our customer service representatives. The time in the course is your only investment in this long-term growth opportunity for yourself and your family.
Additionally, we provide those that move onto the Licensed Healthcare Insurance Sales role like you with:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
Paid product knowledge, customer service, and sales training
What Experience you bring to the table…
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future healthcare needs
Click on the Apply Now button to let us know about you. Even better, complete your application, then share this opportunity -- experience fun at work with friends!
For more information on the TeleTech experience, visit http://www.teletechjobs.com/ or search #ExperienceTELETECH throughout social media to experience the global conversation for yourself.
TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. EEO/AA/M/F/Vet/Disability
At TeleTech, it feels good to make a positive difference in people’s lives. Imagine it… Working in a place where you’ll be caring for others in a fun, family-friendly atmosphere with the chance to build a career!
Experience caring as a calling…
Don’t just take our word for it. Follow the experiences of Brandon, Linda, and Christian as they share their TeleTech story
As a seasonal TeleTech Healthcare Insurance Sales Agent , you will take inbound calls from customers with questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers’ health and financial well-being. The Healthcare Industry is full of compassionate, caring people like you, whose goal is to help others through some of the more difficult times in their lives. Additionally, you will:
Assist Medicare-eligible individuals in selecting the right products and services
Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
Aid customers with enrollment
Qualify customers for community meetings and in-home appointments
As a Licensed Healthcare Insurance Sales Agent you will receive:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
6-weeks of paid product knowledge, customer service, and sales training
What Experience you bring to the table…
A current Health Insurance License
Minimum six (6) months sales experience
A high school diploma or GED
Authorized to work in the United States
Superior customer service skills
A desire to help people prepare for their future health needs
Click on the Apply Now button to let us know about you. Even better, complete your application, then share this opportunity -- experience fun at work with friends!
For more information on the TeleTech experience, visit http://www.teletechjobs.com/ or search #ExperienceTELETECH throughout social media to experience the global conversation for yourself.
TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. EEO/AA/M/F/Vet/Disability
Jul 20, 2017
Seasonal
At TeleTech, it feels good to make a positive difference in people’s lives. Imagine it… Working in a place where you’ll be caring for others in a fun, family-friendly atmosphere with the chance to build a career!
Experience caring as a calling…
Don’t just take our word for it. Follow the experiences of Brandon, Linda, and Christian as they share their TeleTech story
As a seasonal TeleTech Healthcare Insurance Sales Agent , you will take inbound calls from customers with questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers’ health and financial well-being. The Healthcare Industry is full of compassionate, caring people like you, whose goal is to help others through some of the more difficult times in their lives. Additionally, you will:
Assist Medicare-eligible individuals in selecting the right products and services
Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
Aid customers with enrollment
Qualify customers for community meetings and in-home appointments
As a Licensed Healthcare Insurance Sales Agent you will receive:
Competitive hourly wage plus performance-based bonuses
Career advancement opportunities
6-weeks of paid product knowledge, customer service, and sales training
What Experience you bring to the table…
A current Health Insurance License
Minimum six (6) months sales experience
A high school diploma or GED
Authorized to work in the United States
Superior customer service skills
A desire to help people prepare for their future health needs
Click on the Apply Now button to let us know about you. Even better, complete your application, then share this opportunity -- experience fun at work with friends!
For more information on the TeleTech experience, visit http://www.teletechjobs.com/ or search #ExperienceTELETECH throughout social media to experience the global conversation for yourself.
TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment. EEO/AA/M/F/Vet/Disability
