Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean DMV record. Legible penmanship and ability to read and write at high school level is required. *This part time evening Courier position will involve transporting blood products from the Mountain Home Distribution and Donor sites to the Springfield, Missouri ARC. There will be 5 trips a week beginning on Sunday through Friday evenings starting between 4 pm and 6 pm; round trip 5 to 5 1/2 hours. Tuesday and Saturday are OFF days. *An ARC vehicle will be provided as well as fueling cards and no smoking is allowed in these vehicles. *Only candidates with a good driving record should apply as this will be checked during the screening process. *Rate - $9.50/hourly plus shift differential Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 30, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Courier Job Summary Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Courier for the American Red Cross! Couriers provide for the delivery and return of blood products and materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Courier – Responsibilities Operate vehicle for the delivery of blood products and materials. Operate vehicle safely and within traffic laws. May require driving in inclement weather conditions. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Document temporary storage and transportation of blood, blood products and materials as required by internal and external regulatory requirements. Perform routine checks of product storage temperatures and maintenance of temperature controlled units at off-site storage locations. Provide customer service by giving basic information and interacting in a positive proactive manner with hospital employees. Perform other related duties as necessary. The aforementioned responsibilities of the Courier describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma or equivalent required. No minimum work experience required. Previous experience with a messenger service or trucking company desired. Must have valid driver’s license and clean DMV record. Legible penmanship and ability to read and write at high school level is required. *This part time evening Courier position will involve transporting blood products from the Mountain Home Distribution and Donor sites to the Springfield, Missouri ARC. There will be 5 trips a week beginning on Sunday through Friday evenings starting between 4 pm and 6 pm; round trip 5 to 5 1/2 hours. Tuesday and Saturday are OFF days. *An ARC vehicle will be provided as well as fueling cards and no smoking is allowed in these vehicles. *Only candidates with a good driving record should apply as this will be checked during the screening process. *Rate - $9.50/hourly plus shift differential Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Services to the Armed Forces (SAF) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families. The American Red Cross is currently looking for a temporary Regional Program Manager to lead and support the Services to the Armed Forces (SAF) program in Little Rock, Arkansas. This is a full-time position that will be scheduled approximately 40 hours per week throughout the duration of the temporary assignment. This assignment is estimated to run from January 2019 – March 11, 2019. Job Summary: The SAF Regional Program Manager administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments and community partners to ensure SAF service delivery. This position is considered a mobile position, so w orld-wide mobility is a condition of employment. Employees must accept deployment assignments to conflict areas where we provide services to members of the U.S. military and their families as needed. These assignments are approximately six months long. Deployments may be physically challenging with difficult living and working conditions. You may be required to work 12 hour shifts, 7 days a week when deployed. You will have limited privacy and may have to share accommodations with your co-workers, military members, etc. Medical requirements established by the Department of Defense must be met, and a secret security clearance must be obtained. You must be a US citizen to meet this requirement, and you must obtain a no-fee passport to work in this role. Responsibilities: 1. Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2. Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served. 3. Service Delivery Management: Ensures the consistent delivery of the SAF core services to all clients in their area. • Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support. • Ensures community outreach, to include command meetings and education briefings, presentations, or workshops. • Ensures a strong military community outreach program and implementation of special events and projects in support of SAF initiatives. • Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. • Ensures military and veteran community is offered resiliency training. 4. Financial and Reporting Management: Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. Minimum Qualifications: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: A minimum of 1 year of successful supervisory experience is required. Additional Requirements: • Must have strong computer proficiency and public speaking skills, as well as the ability to communicate effectively both verbally and in writing. • Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services are desired. • Must have strong interpersonal skills, the ability to work well as an individual or on a team, and thrives in an environment involving varied tasks where you must balance multiple priorities frequently. • U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 30, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Services to the Armed Forces (SAF) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families. The American Red Cross is currently looking for a temporary Regional Program Manager to lead and support the Services to the Armed Forces (SAF) program in Little Rock, Arkansas. This is a full-time position that will be scheduled approximately 40 hours per week throughout the duration of the temporary assignment. This assignment is estimated to run from January 2019 – March 11, 2019. Job Summary: The SAF Regional Program Manager administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments and community partners to ensure SAF service delivery. This position is considered a mobile position, so w orld-wide mobility is a condition of employment. Employees must accept deployment assignments to conflict areas where we provide services to members of the U.S. military and their families as needed. These assignments are approximately six months long. Deployments may be physically challenging with difficult living and working conditions. You may be required to work 12 hour shifts, 7 days a week when deployed. You will have limited privacy and may have to share accommodations with your co-workers, military members, etc. Medical requirements established by the Department of Defense must be met, and a secret security clearance must be obtained. You must be a US citizen to meet this requirement, and you must obtain a no-fee passport to work in this role. Responsibilities: 1. Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2. Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served. 3. Service Delivery Management: Ensures the consistent delivery of the SAF core services to all clients in their area. • Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support. • Ensures community outreach, to include command meetings and education briefings, presentations, or workshops. • Ensures a strong military community outreach program and implementation of special events and projects in support of SAF initiatives. • Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. • Ensures military and veteran community is offered resiliency training. 4. Financial and Reporting Management: Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. Minimum Qualifications: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: A minimum of 1 year of successful supervisory experience is required. Additional Requirements: • Must have strong computer proficiency and public speaking skills, as well as the ability to communicate effectively both verbally and in writing. • Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services are desired. • Must have strong interpersonal skills, the ability to work well as an individual or on a team, and thrives in an environment involving varied tasks where you must balance multiple priorities frequently. • U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for carrying out the communications and marketing functions in local markets to drive results. It works to raise the visibility of the Red Cross to help communities understand how to access Red Cross services and supports revenue generation across all parts or the organization. Reporting to the Regional Communication Director with a dotted line to the Division Marketing Leader, this position works in close collaboration with divisional field marketing, local fundraising, disaster cycle, SAF, Biomedical services, Health and Safety and volunteer management staff to provide communication and marketing support. Responsibilities 1. Strategy: In partnership with the Regional Communication Director and the Field Marketing Divisional Leader, implements a strategic plan that is aligned with broader corporate communication and marketing priorities that supports service delivery and revenue generation efforts across all lines of service. Working with Field Marketing Divisional leader, creates and develops strategies for promoting and selling PHSS products or services and increasing enrollment in PHSS classes. Advises Field Marketing on local and regional opportunities to enhance sales of PHSS products, services and increase enrollment. 2. Public Affairs: Acts as on-the-record spokesperson when appropriate and supports executives and Board of Directors as the face of the Red Cross through media visibility, interview coaching and preparation, etc. Leads and supports all Disaster Public Affairs activities for the region through the entire disaster cycle. Ensures that duty is delegated to appropriately trained staff or volunteers. Supports Disaster Public Affairs efforts across the division, and potentially, on the national level. May be required to deploy to support disaster response operations outside their region or may be tasked to help with public affairs volunteer training and development across the division. 3. Media Relations: Develops and implements a social media strategy for the region that reflects the priorities of the region and is aligned with the corporate social media strategy. Maintains positive relationships with members of the media across the region and works with executives and other staff to manage media efforts and relationships across multiple media markets in a region. Participates in the distribution and preparation of press materials. Produces relevant local content for regional web and social platforms. 4. Internal Communications: Supports executive level internal and external communication initiatives. 5. Marketing Content: Utilizing Brand Central and the Field Marketing Team, develops brand and creative content to support a variety of activities and advertising material used in external publications and media placements. Secures in-kind PSA placements with Field Marketing. In partnership with the Field Marketing Group, coordinates resources necessary for the delivery of online and direct mail/direct response programs (CDRP). 6. Management: Develops and sets individual and departmental team performance goals and manages/drives change. Manages and leads assigned staff and volunteers. Supervises and delegates responsibilities to staff and volunteers. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or related field required. Experience: Minimum 3 years marketing experience required. Account Management experience desirable. Experience working with media as an on-the-record spokesperson is preferred. Demonstrated experience managing and interacting with the public social media platforms for an organization is required. Experience with marketing during major national and international disasters preferred. A working knowledge across a broad spectrum of marketing functions is required, including Brand and Creative Marketing, Direct Mail and e-Mail Marketing, web-based services and mobile applications. Must be comfortable using MAP/Convio, Brand Central, website updating tools and other marketing tools. Management Experience: Minimum 1 year staff management experience. Demonstrated ability to work effectively and persuasively with Field Marketing partners and regional leadership. Experience with marketing during major national and international disasters preferred. Skills and Abilities: Outstanding communication skills (oral and written) required. Strong teamwork and collaboration required. Other: Demonstrates strong commitment and passion for mission of American Red Cross. Travel: 25%+. Competencies Customer Focused Strong Interpersonal Communication Strong Written and Oral Communications Dealing with Ambiguity/learning on the Fly Motivating Others/Influencing Priority Setting Problem Solving Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 30, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for carrying out the communications and marketing functions in local markets to drive results. It works to raise the visibility of the Red Cross to help communities understand how to access Red Cross services and supports revenue generation across all parts or the organization. Reporting to the Regional Communication Director with a dotted line to the Division Marketing Leader, this position works in close collaboration with divisional field marketing, local fundraising, disaster cycle, SAF, Biomedical services, Health and Safety and volunteer management staff to provide communication and marketing support. Responsibilities 1. Strategy: In partnership with the Regional Communication Director and the Field Marketing Divisional Leader, implements a strategic plan that is aligned with broader corporate communication and marketing priorities that supports service delivery and revenue generation efforts across all lines of service. Working with Field Marketing Divisional leader, creates and develops strategies for promoting and selling PHSS products or services and increasing enrollment in PHSS classes. Advises Field Marketing on local and regional opportunities to enhance sales of PHSS products, services and increase enrollment. 2. Public Affairs: Acts as on-the-record spokesperson when appropriate and supports executives and Board of Directors as the face of the Red Cross through media visibility, interview coaching and preparation, etc. Leads and supports all Disaster Public Affairs activities for the region through the entire disaster cycle. Ensures that duty is delegated to appropriately trained staff or volunteers. Supports Disaster Public Affairs efforts across the division, and potentially, on the national level. May be required to deploy to support disaster response operations outside their region or may be tasked to help with public affairs volunteer training and development across the division. 3. Media Relations: Develops and implements a social media strategy for the region that reflects the priorities of the region and is aligned with the corporate social media strategy. Maintains positive relationships with members of the media across the region and works with executives and other staff to manage media efforts and relationships across multiple media markets in a region. Participates in the distribution and preparation of press materials. Produces relevant local content for regional web and social platforms. 4. Internal Communications: Supports executive level internal and external communication initiatives. 5. Marketing Content: Utilizing Brand Central and the Field Marketing Team, develops brand and creative content to support a variety of activities and advertising material used in external publications and media placements. Secures in-kind PSA placements with Field Marketing. In partnership with the Field Marketing Group, coordinates resources necessary for the delivery of online and direct mail/direct response programs (CDRP). 6. Management: Develops and sets individual and departmental team performance goals and manages/drives change. Manages and leads assigned staff and volunteers. Supervises and delegates responsibilities to staff and volunteers. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications Education: Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or related field required. Experience: Minimum 3 years marketing experience required. Account Management experience desirable. Experience working with media as an on-the-record spokesperson is preferred. Demonstrated experience managing and interacting with the public social media platforms for an organization is required. Experience with marketing during major national and international disasters preferred. A working knowledge across a broad spectrum of marketing functions is required, including Brand and Creative Marketing, Direct Mail and e-Mail Marketing, web-based services and mobile applications. Must be comfortable using MAP/Convio, Brand Central, website updating tools and other marketing tools. Management Experience: Minimum 1 year staff management experience. Demonstrated ability to work effectively and persuasively with Field Marketing partners and regional leadership. Experience with marketing during major national and international disasters preferred. Skills and Abilities: Outstanding communication skills (oral and written) required. Strong teamwork and collaboration required. Other: Demonstrates strong commitment and passion for mission of American Red Cross. Travel: 25%+. Competencies Customer Focused Strong Interpersonal Communication Strong Written and Oral Communications Dealing with Ambiguity/learning on the Fly Motivating Others/Influencing Priority Setting Problem Solving Essential Functions/Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is responsible for the implementation of the disaster services program in an assigned geographic territory. The territory is based on the regional configuration. Leads and manages a team of local Disaster Program Managers responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plans, directs, and implements department, service or program overall strategic goals and objectives. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. This position operates as a part of the Disaster Management Cycle processes. It is responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. The Sr Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the RDPO; and may have a dotted line to Community Exec (s) in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. Responsibilities: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster function of preparedness, response and recovery. 3. Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. 4. Ensures that American Red Cross services are available to diverse communities. 5. Executes a comprehensive district response when required. Serves during times of disaster as the operational leadership for the region for any scale of disaster; Participates in a leadership role on larger operations regionally, division or nationwide. 6. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. 7. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 8. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response,and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 9. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 10. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 11. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 5-7 years experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 3 to 5 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: May involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: * ARC programs and procedures * Volunteer Management * Financial Management * Cultural Competency * Emergency Management Practices * Community * Government * Partnerships * Supply chain and warehousing * Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 30, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is responsible for the implementation of the disaster services program in an assigned geographic territory. The territory is based on the regional configuration. Leads and manages a team of local Disaster Program Managers responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Plans, directs, and implements department, service or program overall strategic goals and objectives. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. This position operates as a part of the Disaster Management Cycle processes. It is responsible for local preparation, response and recovery management as well as management of government partnerships with assigned territory. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. The Sr Disaster Program Manager performs these functions according to the guidance provided by the Regional Disaster and Program Officer; team leadership is provided by the RDPO. This position reports directly to the RDPO; and may have a dotted line to Community Exec (s) in the territory they cover. This position may have dotted line supervision to program support functions within the Region and/or may also serve as a program support function lead within the Region. This position works closely with, is supported by and receives technical guidance from program support functions at the regional level. Responsibilities: 1. Act in a facilitative leader role across the disaster cycle: the Red Cross will align with government and work to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a facilitative leader. 2. Within scope of position, represents the entire disaster function of preparedness, response and recovery. 3. Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers. 4. Ensures that American Red Cross services are available to diverse communities. 5. Executes a comprehensive district response when required. Serves during times of disaster as the operational leadership for the region for any scale of disaster; Participates in a leadership role on larger operations regionally, division or nationwide. 6. Mobilizes the local community to prepare for, respond to and recover from emergencies. Meets the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc) to ensure the full cycle of disaster services is delivered. 7. Manages local responses by the deployment volunteers on a daily basis in a rapid and accessible manner. Serves during times of disaster as the operational leadership for the territory/local level; Participates in a leadership role on larger operations regionally, division or nationwide 8. Leads and manages a primarily volunteer team responsible for the implementation of disaster preparedness, response,and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 9. Program delivery: Accountable for the implementation of the disaster services program in a territory in alignment with established metrics 10. In conjunction with program support functions in a region participates in local planning, exercises and training, including exercises called by local partners (VOADs, EMAs and LEPCs). 11. Serves as the Red Cross thought leader on a local level with government and other agencies and organizations involved in disaster. Ensures interface with community leaders, corporations, businesses and government agencies. Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Should this occur, salary compensation would be given in accordance with the law. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 5-7 years experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 3 to 5 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Travel: May involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: * ARC programs and procedures * Volunteer Management * Financial Management * Cultural Competency * Emergency Management Practices * Community * Government * Partnerships * Supply chain and warehousing * Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Sr. Recruitment Specialist is responsible for developing and implementing broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. 1. Achieve assigned recruitment metrics that will meet specific volunteer needs identified through the Volunteer Needs Assessment tool. Emphasis placed on geography, skill sets, availability and leadership experience. Actively engage in direct, focused, targeted volunteer recruiting within the region through various resource pools, networks and social media. 2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments and other populations to recruit volunteers to meet regional recruitment metrics, and to build a strong volunteer candidate pipeline based on needs assessments. This may include leveraging recruitment venues, in-person presentations, social media campaigns and identifying user groups and professional associations which could lead to qualified candidates. 3. Partner with internal staff to strengthen existing relationships and identify and evaluate prospective new volunteer recruitment sources and partnerships within the Region. 4. Evaluate and modify recruitment strategies based on lessons learned. 5. Coach, develop and lead volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports and assists in implementing regional recruitment strategies. Provide appropriate performance feedback and guidance. 6. Using the Red Cross brand, collaborate with national and regional marketing and communications teams to leverage existing or develop new recruitment materials; and create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts. 7. Responsible for monitoring and maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Prepare and maintain monthly reports on specific regional volunteer recruitment activity. Qualifications: Education: Bachelor's degree in Business or equivalent combination of related education and experience required. Experience: Minimum 5-7 years related experience required. Management Experience: Minimum 6 months supervisory experience Skills & Abilities: • Excellent oral and written communication skills • Proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. • Demonstrated ability to recruit diverse individuals for multiple positions. • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred. • Strong organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner preferred. • Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint and Outlook Key Competencies: • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident Travel: May involve travel. A current valid driver's license and good driving record is required. Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Nov 21, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The Sr. Recruitment Specialist is responsible for developing and implementing broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. 1. Achieve assigned recruitment metrics that will meet specific volunteer needs identified through the Volunteer Needs Assessment tool. Emphasis placed on geography, skill sets, availability and leadership experience. Actively engage in direct, focused, targeted volunteer recruiting within the region through various resource pools, networks and social media. 2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments and other populations to recruit volunteers to meet regional recruitment metrics, and to build a strong volunteer candidate pipeline based on needs assessments. This may include leveraging recruitment venues, in-person presentations, social media campaigns and identifying user groups and professional associations which could lead to qualified candidates. 3. Partner with internal staff to strengthen existing relationships and identify and evaluate prospective new volunteer recruitment sources and partnerships within the Region. 4. Evaluate and modify recruitment strategies based on lessons learned. 5. Coach, develop and lead volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports and assists in implementing regional recruitment strategies. Provide appropriate performance feedback and guidance. 6. Using the Red Cross brand, collaborate with national and regional marketing and communications teams to leverage existing or develop new recruitment materials; and create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts. 7. Responsible for monitoring and maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Prepare and maintain monthly reports on specific regional volunteer recruitment activity. Qualifications: Education: Bachelor's degree in Business or equivalent combination of related education and experience required. Experience: Minimum 5-7 years related experience required. Management Experience: Minimum 6 months supervisory experience Skills & Abilities: • Excellent oral and written communication skills • Proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. • Demonstrated ability to recruit diverse individuals for multiple positions. • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred. • Strong organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner preferred. • Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint and Outlook Key Competencies: • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident Travel: May involve travel. A current valid driver's license and good driving record is required. Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.
Position Summary:
The Project One America Field Organizer (Arkansas) position reports to the Project One America State Director (Arkansas) and is based in Arkansas.
The Arkansas Field Organizer will work with the Arkansas State Director to execute HRC’s political and educational organizing activities in Arkansas, including maintaining and expanding HRC’s ability to mobilize grassroots advocacy on behalf of LGBTQ legislative priorities, designing and implementing grassroots electoral and campaign strategies in support of candidates and legislative and ballot initiatives, and developing issues-based organizing plans for assigned areas. The Field Organizer will also work to increase HRC’s visibility and presence in Arkansas and build strong partnerships with state and local LGBTQ and allied organizations.
Position Responsibilities:
Under the direction of the Project One America Arkansas State Director, the Field Organizer will do the following:
Strategic Political Plans : Implement the goals of the strategic political and education plans for Arkansas, and assist in ensuring the integration of these plans into HRC’s strategic legislative, electoral, membership, education and communication goals with appropriate benchmarks
Field and Volunteer grassroots support: Be responsible for day-to-day support for volunteer advocacy in Arkansas, provide assistance to political, educational and volunteer activities of HRC members and other activists as outlined in Arkansas’s strategic plan.
Increase the number of activists identified and willing to take action in relationship with HRC.
Ensure the vitality of our state and local volunteer network and further its growth in support of Project One America goals.
Develop methods to increase our grassroots network.
Manage field and other campaign programs such as voter registration, member mobilization, voter contact, communications and get-out-the-vote activities in assigned campaigns.
Federal, state, and municipal electoral activities: Work with Arkansas State Director to implement electoral strategies to support HRC-endorsed candidates, as well as provide assistance to HRC-supported legislative and ballot initiative campaigns in their region.
Federal, state and municipal advocacy: Implement strategies and campaigns for supporting federal, state and municipal legislation and advocacy efforts in Arkansas, and provide technical support and assistance to maximize HRC’s in-district lobbying efforts in coordination with local volunteers, with special attention to targeted areas.
Faith advocacy: Help develop faith-based strategies and goals for work in the state. Identify, develop, train and engage faith leaders for media, advocacy, programming, facilitated dialogues and public education efforts in priority faith communities, including White Evangelicals, Latinx Christians, and Black Protestants. Mobilize people of faith in Arkansas to support municipal and other campaigns. Identify opportunities and implement tactics to highlight support of faith communities, specifically among evangelicals.
Special constituents: Build strong relationships in selected constituencies in Arkansas, including people of color, transgender communities, religious communities, youth, business communities and others. Participate in strategic partnerships with other organizations and groups to support HRC’s outreach and increase HRC’s visibility.
Training : Participate in the design and implementation of training programs for volunteers and supporters in Arkansas.
Membership : Organize educational, political and membership events in collaboration with HRC staff and volunteer teams.
Coalition work: Participate in strategic partnerships with key stakeholders as well as state and local organizations in Arkansas, both LGBTQ and straight allies, to collaborate and develop efforts to advance the goals of Project One America and the LGBTQ movement. Lead efforts to improve field organizing among coalition partners; lead HRC’s efforts to partner effectively with state and local LGBTQ organizations in Arkansas.
Voter File Management: Manage the state voter database and track election activities across the state. Ensure volunteer activities are regularly updated in the system.
Other duties as assigned.
Position Qualifications:
Bachelor’s Degree or equivalent work experience required and at least 2-3 years of experience in legislative advocacy, electoral campaigns, or field organizing, and a demonstrated record of successful coalition-building (experience in Arkansas preferred).
Must be able to travel extensively (90%), mostly within Arkansas,
Flexibility with work schedule is required; this position requires some evening and weekend work.
Must have valid driver’s license and access to a reliable vehicle.
Must be highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.
Must have excellent speaking and writing skills, computer proficiency, and strong verbal communication skills.
Must have demonstrated commitment to advancing HRC’s goals and objectives and to the organization.
Demonstrated experience with organizing in communities of color, low-income and transgender communities.
Knowledge of computer software associated with potential campaign data gathering or planning.
Must be proficient with Microsoft Office applications (Word and Excel) and Google Apps (Gmail, Google Docs and Drive).
Ability to assist in the development of training curriculum and conduct workshops.
Demonstrated ability to communicate effectively, both orally and written, in large group settings.
Ability to assess political situations and develop appropriate campaign strategies.
Strong interest in the rapidly changing LGBTQ equality movement and a working knowledge of LGBTQ issues.
All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.
No phone calls, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.
May 18, 2018
Full time
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.
Position Summary:
The Project One America Field Organizer (Arkansas) position reports to the Project One America State Director (Arkansas) and is based in Arkansas.
The Arkansas Field Organizer will work with the Arkansas State Director to execute HRC’s political and educational organizing activities in Arkansas, including maintaining and expanding HRC’s ability to mobilize grassroots advocacy on behalf of LGBTQ legislative priorities, designing and implementing grassroots electoral and campaign strategies in support of candidates and legislative and ballot initiatives, and developing issues-based organizing plans for assigned areas. The Field Organizer will also work to increase HRC’s visibility and presence in Arkansas and build strong partnerships with state and local LGBTQ and allied organizations.
Position Responsibilities:
Under the direction of the Project One America Arkansas State Director, the Field Organizer will do the following:
Strategic Political Plans : Implement the goals of the strategic political and education plans for Arkansas, and assist in ensuring the integration of these plans into HRC’s strategic legislative, electoral, membership, education and communication goals with appropriate benchmarks
Field and Volunteer grassroots support: Be responsible for day-to-day support for volunteer advocacy in Arkansas, provide assistance to political, educational and volunteer activities of HRC members and other activists as outlined in Arkansas’s strategic plan.
Increase the number of activists identified and willing to take action in relationship with HRC.
Ensure the vitality of our state and local volunteer network and further its growth in support of Project One America goals.
Develop methods to increase our grassroots network.
Manage field and other campaign programs such as voter registration, member mobilization, voter contact, communications and get-out-the-vote activities in assigned campaigns.
Federal, state, and municipal electoral activities: Work with Arkansas State Director to implement electoral strategies to support HRC-endorsed candidates, as well as provide assistance to HRC-supported legislative and ballot initiative campaigns in their region.
Federal, state and municipal advocacy: Implement strategies and campaigns for supporting federal, state and municipal legislation and advocacy efforts in Arkansas, and provide technical support and assistance to maximize HRC’s in-district lobbying efforts in coordination with local volunteers, with special attention to targeted areas.
Faith advocacy: Help develop faith-based strategies and goals for work in the state. Identify, develop, train and engage faith leaders for media, advocacy, programming, facilitated dialogues and public education efforts in priority faith communities, including White Evangelicals, Latinx Christians, and Black Protestants. Mobilize people of faith in Arkansas to support municipal and other campaigns. Identify opportunities and implement tactics to highlight support of faith communities, specifically among evangelicals.
Special constituents: Build strong relationships in selected constituencies in Arkansas, including people of color, transgender communities, religious communities, youth, business communities and others. Participate in strategic partnerships with other organizations and groups to support HRC’s outreach and increase HRC’s visibility.
Training : Participate in the design and implementation of training programs for volunteers and supporters in Arkansas.
Membership : Organize educational, political and membership events in collaboration with HRC staff and volunteer teams.
Coalition work: Participate in strategic partnerships with key stakeholders as well as state and local organizations in Arkansas, both LGBTQ and straight allies, to collaborate and develop efforts to advance the goals of Project One America and the LGBTQ movement. Lead efforts to improve field organizing among coalition partners; lead HRC’s efforts to partner effectively with state and local LGBTQ organizations in Arkansas.
Voter File Management: Manage the state voter database and track election activities across the state. Ensure volunteer activities are regularly updated in the system.
Other duties as assigned.
Position Qualifications:
Bachelor’s Degree or equivalent work experience required and at least 2-3 years of experience in legislative advocacy, electoral campaigns, or field organizing, and a demonstrated record of successful coalition-building (experience in Arkansas preferred).
Must be able to travel extensively (90%), mostly within Arkansas,
Flexibility with work schedule is required; this position requires some evening and weekend work.
Must have valid driver’s license and access to a reliable vehicle.
Must be highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.
Must have excellent speaking and writing skills, computer proficiency, and strong verbal communication skills.
Must have demonstrated commitment to advancing HRC’s goals and objectives and to the organization.
Demonstrated experience with organizing in communities of color, low-income and transgender communities.
Knowledge of computer software associated with potential campaign data gathering or planning.
Must be proficient with Microsoft Office applications (Word and Excel) and Google Apps (Gmail, Google Docs and Drive).
Ability to assist in the development of training curriculum and conduct workshops.
Demonstrated ability to communicate effectively, both orally and written, in large group settings.
Ability to assess political situations and develop appropriate campaign strategies.
Strong interest in the rapidly changing LGBTQ equality movement and a working knowledge of LGBTQ issues.
All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.
No phone calls, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.
Position Summary:
The State Director (Arkansas) reports to the Project One America Director. The position is based in Arkansas.
The Arkansas State Director is responsible for developing and implementing a culturally competent multi-year plan and program for the Human Rights Campaign in Arkansas to advance equality and opportunity for lesbian, gay, bisexual, transgender, and queer (LGBTQ) people in Arkansas. The State Director will increase HRC’s visibility and presence in the state and identify and develop strong partnerships with local and statewide LGBTQ and allied organizations and stakeholders. The State Director collaborates with in-state partner organizations and with a team of HRC staff to develop and implement a program and strategy to mobilize grassroots advocacy on behalf of HRC’s educational programs as well as local, state and federal LGBTQ legislative priorities.
Position Responsibilities:
Strategic State Plans : Develop and implement strategic plans for Arkansas in collaboration with in-state partner organizations and HRC staff, ensuring the integration of these plans into HRC’s strategic legislative, electoral, membership, communication and education goals. Ensure that the diverse population of the state is reflected in planning strategies and implementation.
Strategy: Craft and implement short-, mid- and long-term strategic action plans and activities needed to support the strategic framework. Monitor and adjust all activities to ensure progress toward strategic goals.
Public Education: In collaboration with in-state partner organizations and HRC staff, develop and implement broad public education programs and outreach activities designed to educate and engage Alabamians on issues of LGBTQ equality, including healthcare, workplace, non-discrimination, faith issues, safe schools and marriage equality.
Volunteer Grassroots Support: Manage all work in state related to volunteer advocacy in the field as outlined in the state’s strategic plan. Ensure that state and local volunteer networks are vital and growing in support of goals. In coordination with HRC staff, develop methods to increase our grassroots network and membership.
Training : Oversee the design and implementation of training programs for volunteers and supporters in the state.
Special Constituents: Direct efforts in the state to reach out to selected constituencies, including people of color, transgender communities, religious communities, business leaders, youth, and others. Develop strategic partnerships with other organizations and groups to support HRC’s outreach and increase HRC’s visibility.
Coalition Work: Lead HRC’s efforts to partner effectively with state and local LGBTQ and allied organizations in Arkansas to collaborate and develop efforts to advance the goals of the LGBTQ movement. Lead state efforts to improve field organizing among coalition partners.
Political Advocacy: Activate grassroots activities as needed to support HRC’s legislative strategies and priorities.
Educational Advocacy: Develop and maintain key relationships with organizational leaders in healthcare, social, racial and economic justice, K-12 education, higher education, business, youth-serving agencies, and HIV/AIDS.
Communication: Act as a spokesperson for HRC in Arkansas; represent HRC to other organizations and at public events as necessary; maintain regular communication with the organizations’ support base and community partners; ensure message is rooted in relevant and culturally-competent research in coordination with HRC communication experts. Identify individuals with powerful personal stories reflecting LGBTQ inequality and work with HRC communications team to amplify and broadcast.
Management : Manage full-time field staff in Arkansas, and work with HRC staff to determine how best to meet HRC’s strategic legislative, electoral, membership, communication, and education goals for the state.
Fundraising: In collaboration with the development teams, help identify, pitch and build relationship with potential federal club and federal club council donors as well as current donors.
Membership: In collaboration with the membership and volunteer teams, help build a strong volunteer team structure and contribute to identifying and organizing opportunities for the volunteer teams.
Other duties/responsibilities as assigned in accordance with anticipated growth and expansion of HRC programs in the state.
Position Qualifications:
Bachelor’s degree (or equivalent work experience) is required with at least 5-8 years of experience in managing political, public advocacy or education campaigns, organizing, managing staff, and a demonstrated record of successful coalition-building experience.
Experience in one or more of the following areas of expertise is desirable but not required: workplace, youth and schools, healthcare and faith organizing.
Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.
Excellent speaking and writing skills and strong verbal communication skills
Excellent interpersonal skills with strong ability to influence others and build a collaborative environment.
Ability to foster relationships with external allies, decision makers, and stakeholders; to work in both a team atmosphere and independently; and to meet internal and external demands in a fast-paced environment.
Proven ability to plan and to problem-solve in a manner that shows both strategic and tactical thinking.
A track record of being detail oriented, with good organizational skills and follow-through.
Strong working knowledge of state and federal legislative processes.
Excellent listening, interpersonal, communication and problem-solving skills.
Demonstrated ability to resolve conflicts while maintaining important and effective relationships.
Demonstrated ability to work effectively in politically sensitive and high-pressure environments.
Ability to work independently within context of a plan.
Effective time management skills, including prioritizing and managing multiple tasks, and demonstrated experience in developing campaign and personal work plans and goals.
Must be flexible, adaptable, resourceful and creative. Must be capable of taking responsibility for specific goals and measurable outcomes within designated time frames and able to coordinate multi-task initiatives to successful conclusion.
Exceptional people skills that will be used to work effectively with stakeholders, partner organizations, and policy makers.
Track record of organizing in communities of color, low income and transgender communities.
Ability to travel extensively throughout the state and to/from HRC headquarters in DC..
Must have valid driver’s license and access to a reliable vehicle.
Strong skills with Microsoft Office applications (Word, Excel) and Google Apps (Gmail, Google Docs and Drive).
Flexibility with work schedule; this position may require occasional evening and weekend work.
Strong commitment to and interest in the rapidly changing LGBTQ equality movement and a working knowledge of LGBTQ issues.
All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply
No phone calls, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.
May 18, 2018
Full time
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.
Position Summary:
The State Director (Arkansas) reports to the Project One America Director. The position is based in Arkansas.
The Arkansas State Director is responsible for developing and implementing a culturally competent multi-year plan and program for the Human Rights Campaign in Arkansas to advance equality and opportunity for lesbian, gay, bisexual, transgender, and queer (LGBTQ) people in Arkansas. The State Director will increase HRC’s visibility and presence in the state and identify and develop strong partnerships with local and statewide LGBTQ and allied organizations and stakeholders. The State Director collaborates with in-state partner organizations and with a team of HRC staff to develop and implement a program and strategy to mobilize grassroots advocacy on behalf of HRC’s educational programs as well as local, state and federal LGBTQ legislative priorities.
Position Responsibilities:
Strategic State Plans : Develop and implement strategic plans for Arkansas in collaboration with in-state partner organizations and HRC staff, ensuring the integration of these plans into HRC’s strategic legislative, electoral, membership, communication and education goals. Ensure that the diverse population of the state is reflected in planning strategies and implementation.
Strategy: Craft and implement short-, mid- and long-term strategic action plans and activities needed to support the strategic framework. Monitor and adjust all activities to ensure progress toward strategic goals.
Public Education: In collaboration with in-state partner organizations and HRC staff, develop and implement broad public education programs and outreach activities designed to educate and engage Alabamians on issues of LGBTQ equality, including healthcare, workplace, non-discrimination, faith issues, safe schools and marriage equality.
Volunteer Grassroots Support: Manage all work in state related to volunteer advocacy in the field as outlined in the state’s strategic plan. Ensure that state and local volunteer networks are vital and growing in support of goals. In coordination with HRC staff, develop methods to increase our grassroots network and membership.
Training : Oversee the design and implementation of training programs for volunteers and supporters in the state.
Special Constituents: Direct efforts in the state to reach out to selected constituencies, including people of color, transgender communities, religious communities, business leaders, youth, and others. Develop strategic partnerships with other organizations and groups to support HRC’s outreach and increase HRC’s visibility.
Coalition Work: Lead HRC’s efforts to partner effectively with state and local LGBTQ and allied organizations in Arkansas to collaborate and develop efforts to advance the goals of the LGBTQ movement. Lead state efforts to improve field organizing among coalition partners.
Political Advocacy: Activate grassroots activities as needed to support HRC’s legislative strategies and priorities.
Educational Advocacy: Develop and maintain key relationships with organizational leaders in healthcare, social, racial and economic justice, K-12 education, higher education, business, youth-serving agencies, and HIV/AIDS.
Communication: Act as a spokesperson for HRC in Arkansas; represent HRC to other organizations and at public events as necessary; maintain regular communication with the organizations’ support base and community partners; ensure message is rooted in relevant and culturally-competent research in coordination with HRC communication experts. Identify individuals with powerful personal stories reflecting LGBTQ inequality and work with HRC communications team to amplify and broadcast.
Management : Manage full-time field staff in Arkansas, and work with HRC staff to determine how best to meet HRC’s strategic legislative, electoral, membership, communication, and education goals for the state.
Fundraising: In collaboration with the development teams, help identify, pitch and build relationship with potential federal club and federal club council donors as well as current donors.
Membership: In collaboration with the membership and volunteer teams, help build a strong volunteer team structure and contribute to identifying and organizing opportunities for the volunteer teams.
Other duties/responsibilities as assigned in accordance with anticipated growth and expansion of HRC programs in the state.
Position Qualifications:
Bachelor’s degree (or equivalent work experience) is required with at least 5-8 years of experience in managing political, public advocacy or education campaigns, organizing, managing staff, and a demonstrated record of successful coalition-building experience.
Experience in one or more of the following areas of expertise is desirable but not required: workplace, youth and schools, healthcare and faith organizing.
Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment.
Excellent speaking and writing skills and strong verbal communication skills
Excellent interpersonal skills with strong ability to influence others and build a collaborative environment.
Ability to foster relationships with external allies, decision makers, and stakeholders; to work in both a team atmosphere and independently; and to meet internal and external demands in a fast-paced environment.
Proven ability to plan and to problem-solve in a manner that shows both strategic and tactical thinking.
A track record of being detail oriented, with good organizational skills and follow-through.
Strong working knowledge of state and federal legislative processes.
Excellent listening, interpersonal, communication and problem-solving skills.
Demonstrated ability to resolve conflicts while maintaining important and effective relationships.
Demonstrated ability to work effectively in politically sensitive and high-pressure environments.
Ability to work independently within context of a plan.
Effective time management skills, including prioritizing and managing multiple tasks, and demonstrated experience in developing campaign and personal work plans and goals.
Must be flexible, adaptable, resourceful and creative. Must be capable of taking responsibility for specific goals and measurable outcomes within designated time frames and able to coordinate multi-task initiatives to successful conclusion.
Exceptional people skills that will be used to work effectively with stakeholders, partner organizations, and policy makers.
Track record of organizing in communities of color, low income and transgender communities.
Ability to travel extensively throughout the state and to/from HRC headquarters in DC..
Must have valid driver’s license and access to a reliable vehicle.
Strong skills with Microsoft Office applications (Word, Excel) and Google Apps (Gmail, Google Docs and Drive).
Flexibility with work schedule; this position may require occasional evening and weekend work.
Strong commitment to and interest in the rapidly changing LGBTQ equality movement and a working knowledge of LGBTQ issues.
All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply
No phone calls, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.
Position is Monday through Friday 8:30 am to 5:30 pm.
Preferred Qualifications: Bilingual: English/Spanish
SUMMARY: Under the supervision and guidance of the Mortgage Servicing Call Center Supervisor, the Mortgage Servicing Call Center Representative answers a large volume of customer service calls and assist customers with various other requests and/or needs. The incumbent serves as a primary telephone representative and shall remain pleasant and professional at all times, while providing all necessary support services. The Mortgage Servicing Call Center Representative will remain knowledgeable and informed of mortgage products and services in order to meet the individual needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer internal and external calls and work calls from the message center and respond to customer requests within established timelines in order to maintain service level expectations with regards to: abandonment rate and the calls average-speed-to-answer rate.
Verify caller identity through the authentication procedures set forth by federal and/or state regulations. Provide information and knowledgeable assistance regarding mortgage loans by retrieving customer loan information quickly and efficiently.
Follow escalation procedures to address customer concerns to identify and report possible threats made towards the company and/or other associates.
Accurately track and document all communications with customers to provide a detailed history of contact. Documentation should include all pertinent information from conversation (s) as set forth by the department policies and procedures.
Research items and follow-up with customers in a timely manner.Work with bank associates, prior mortgage companies or other mortgage associates to obtain the necessary information.When applicable, provide written responses to customer inquiries for general documents, research requests, copies of file documents, etc.
Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. Explain policies and procedures courteously and patiently.
Remain cognizant of opportunities to further strengthen the customer relationship by identifying a potential need and referring the customer to the appropriate division within the company.
Participate in outbound call campaigns to include: welcome calls, product service awareness, and various other company contact efforts.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform duties as assigned satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION AND / OR EXPERIENCE:
High school diploma or general education degree (GED) required.
Six months of customer service experience required.
Mortgage servicing experience preferred.
OTHER SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Member FDIC EEO/AA Employer/Veteran/Disabled
Jan 29, 2018
Full time
Position is Monday through Friday 8:30 am to 5:30 pm.
Preferred Qualifications: Bilingual: English/Spanish
SUMMARY: Under the supervision and guidance of the Mortgage Servicing Call Center Supervisor, the Mortgage Servicing Call Center Representative answers a large volume of customer service calls and assist customers with various other requests and/or needs. The incumbent serves as a primary telephone representative and shall remain pleasant and professional at all times, while providing all necessary support services. The Mortgage Servicing Call Center Representative will remain knowledgeable and informed of mortgage products and services in order to meet the individual needs of the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer internal and external calls and work calls from the message center and respond to customer requests within established timelines in order to maintain service level expectations with regards to: abandonment rate and the calls average-speed-to-answer rate.
Verify caller identity through the authentication procedures set forth by federal and/or state regulations. Provide information and knowledgeable assistance regarding mortgage loans by retrieving customer loan information quickly and efficiently.
Follow escalation procedures to address customer concerns to identify and report possible threats made towards the company and/or other associates.
Accurately track and document all communications with customers to provide a detailed history of contact. Documentation should include all pertinent information from conversation (s) as set forth by the department policies and procedures.
Research items and follow-up with customers in a timely manner.Work with bank associates, prior mortgage companies or other mortgage associates to obtain the necessary information.When applicable, provide written responses to customer inquiries for general documents, research requests, copies of file documents, etc.
Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. Explain policies and procedures courteously and patiently.
Remain cognizant of opportunities to further strengthen the customer relationship by identifying a potential need and referring the customer to the appropriate division within the company.
Participate in outbound call campaigns to include: welcome calls, product service awareness, and various other company contact efforts.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
TEAM ACCOUNTABILITIES:
Support and uphold the Arvest Mission Statement.
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
Promote professionalism at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform duties as assigned satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION AND / OR EXPERIENCE:
High school diploma or general education degree (GED) required.
Six months of customer service experience required.
Mortgage servicing experience preferred.
OTHER SKILLS AND ABILITIES:
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to occasionally work overtime
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to move from department, division, or bank to department, division or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, national origin, religion, disability status, protected veteran status or any other characteristic protected by law.
Member FDIC EEO/AA Employer/Veteran/Disabled
