Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a real difference? The American Red Cross has a full time Customer Care Coordinator II position open in our Peoria, Illinois office. In this role you be responsible for contributing to division goals and maintaining the organization’s image in support of organizational goals. Responsible for supporting the implementation of blood donor marketing programs across all channels including but not limited to direct mail, telerecruitment, eMarketing, and broadcast voice messaging. Provides operational support for marketing and communications activities within or across applicable systems including but not limited to operational projects, donor feedback activities, data initiatives, and/or special projects. Provides excellent customer care/service to donors, sponsors and internal customers, and ensures satisfaction by addressing information requests, resolving donor complaints, and/or altering records to ensure accurate information. This is a full time position, working 2nd shift. The hours of this position are 11:45am – 8:30pm. Qualifications High school diploma, specialized business, or secretarial/administrative training required and Associate’s or Bachelor’s degree preferred. Minimum one year of progressively responsible operational or related work experience or the equivalent combination of related education and experience is required. Advanced level of computer skill proficiency, including knowledge of word processing, spreadsheet and database applications, website/internet tools and Microsoft Office applications is required. Demonstrated ability in providing operational support and/or customer care required. Experience Customer Relationship Management marketing organizations preferred. Demonstrated ability in providing operational support and/or customer care required. Experience with Siebel and/or in Customer Relationship Management marketing organizations preferred. Exceptional interpersonal skills and the ability to deal with all levels of staff, media, volunteers, donors and the general public is required. Excellent verbal and written communication skills, strong organizational skills and technical skills required. Ability to work independently and maintain confidentiality. Compensation – around $15 an hour. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit and a comprehensive benefits package inclusive of health and 401K. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a real difference? The American Red Cross has a full time Customer Care Coordinator II position open in our Peoria, Illinois office. In this role you be responsible for contributing to division goals and maintaining the organization’s image in support of organizational goals. Responsible for supporting the implementation of blood donor marketing programs across all channels including but not limited to direct mail, telerecruitment, eMarketing, and broadcast voice messaging. Provides operational support for marketing and communications activities within or across applicable systems including but not limited to operational projects, donor feedback activities, data initiatives, and/or special projects. Provides excellent customer care/service to donors, sponsors and internal customers, and ensures satisfaction by addressing information requests, resolving donor complaints, and/or altering records to ensure accurate information. This is a full time position, working 2nd shift. The hours of this position are 11:45am – 8:30pm. Qualifications High school diploma, specialized business, or secretarial/administrative training required and Associate’s or Bachelor’s degree preferred. Minimum one year of progressively responsible operational or related work experience or the equivalent combination of related education and experience is required. Advanced level of computer skill proficiency, including knowledge of word processing, spreadsheet and database applications, website/internet tools and Microsoft Office applications is required. Demonstrated ability in providing operational support and/or customer care required. Experience Customer Relationship Management marketing organizations preferred. Demonstrated ability in providing operational support and/or customer care required. Experience with Siebel and/or in Customer Relationship Management marketing organizations preferred. Exceptional interpersonal skills and the ability to deal with all levels of staff, media, volunteers, donors and the general public is required. Excellent verbal and written communication skills, strong organizational skills and technical skills required. Ability to work independently and maintain confidentiality. Compensation – around $15 an hour. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit and a comprehensive benefits package inclusive of health and 401K. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Hospital Services Distribution Technician for the American Red Cross! Hours: Part time; 2nd shift 3:00 pm to 11:30 pm variable weekdays & rotating weekends (will know schedule 1 month in advance). Driving required Training: Full time; 4 - 6 weeks; 1st shift Monday - Friday Pay Rate: $13.50 hourly plus shift differential Hospital Services Distribution Technicians perform inventory management in a highly regulated environment—from providing customer service to organizations ordering blood product through shipment of finished goods to area hospitals. Successful Hospital Services Distribution Technicians will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Hospital Services Distribution Technician – Job Responsibilities Store and distribute blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Prioritize workload to meet production and customer requirements. Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling, storage, and shipping. Maintain accurate, legible and complete manufacturing department records. Ensure products/samples are suitable for release for distribution and are managed appropriately. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Perform good inventory management practices throughout the manufacturing and shipping process. Maintain accurate electronic and physical inventory locations for products/samples. Participate in training of staff. Perform review of manufacturing records. May make hospital deliveries. Remain flexible to work a variable schedule that includes weekends & holidays, to meet the needs of our hospitals Drive for results and serve others with a high level of customer service Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Hospital Services Distribution Technician describe the general nature and level of work and are not an exhaustive list. Hospital Services Distribution Technician – Job Qualifications High School diploma or equivalent required along with two year experience in a regulatory, distribution or manufacturing environment or equivalent combination of education and experience required. Position may require a valid driver’s license Experience in a regulatory, laboratory or manufacturing setting is preferred. Staff performing irradiation tasks may be subject to enhanced security requirements. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Hospital Services Distribution Technician for the American Red Cross! Hours: Part time; 2nd shift 3:00 pm to 11:30 pm variable weekdays & rotating weekends (will know schedule 1 month in advance). Driving required Training: Full time; 4 - 6 weeks; 1st shift Monday - Friday Pay Rate: $13.50 hourly plus shift differential Hospital Services Distribution Technicians perform inventory management in a highly regulated environment—from providing customer service to organizations ordering blood product through shipment of finished goods to area hospitals. Successful Hospital Services Distribution Technicians will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Hospital Services Distribution Technician – Job Responsibilities Store and distribute blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Prioritize workload to meet production and customer requirements. Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling, storage, and shipping. Maintain accurate, legible and complete manufacturing department records. Ensure products/samples are suitable for release for distribution and are managed appropriately. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Perform good inventory management practices throughout the manufacturing and shipping process. Maintain accurate electronic and physical inventory locations for products/samples. Participate in training of staff. Perform review of manufacturing records. May make hospital deliveries. Remain flexible to work a variable schedule that includes weekends & holidays, to meet the needs of our hospitals Drive for results and serve others with a high level of customer service Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Hospital Services Distribution Technician describe the general nature and level of work and are not an exhaustive list. Hospital Services Distribution Technician – Job Qualifications High School diploma or equivalent required along with two year experience in a regulatory, distribution or manufacturing environment or equivalent combination of education and experience required. Position may require a valid driver’s license Experience in a regulatory, laboratory or manufacturing setting is preferred. Staff performing irradiation tasks may be subject to enhanced security requirements. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Good written and verbal skills to communicate effectively with internal and external customers. Computer skills. Must be able to work independently and demonstrate independent problem solving skills. May involve variable locations and some travel. On call responsibilities, as applicable. 2nd/3rd shift-Including Shift premium pay. (some flexibility in weekly work schedule) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Good written and verbal skills to communicate effectively with internal and external customers. Computer skills. Must be able to work independently and demonstrate independent problem solving skills. May involve variable locations and some travel. On call responsibilities, as applicable. 2nd/3rd shift-Including Shift premium pay. (some flexibility in weekly work schedule) Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
