23 jobs found in Charlotte

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Sat 9AM-2PM, Tue-Thu 10:30 AM-8 PM and Fri 6:30-6 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Responsibilities Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Perform other related duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Processing Technician for the American Red Cross! Blood Processing Technicians perform manufacturing processes in a highly regulated environment—from receipt of unprocessed blood, through maintaining accurate records of finished goods in preparation to distribute to area hospitals. Successful Blood Processing Technicians will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Blood Processing Technician – Responsibilities Manufacture, store and distribute blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Prioritize workload to meet production and customer requirements. Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling, storage, and shipping. Maintain accurate, legible and complete manufacturing department records. Ensure products/samples are suitable for release for distribution and are managed appropriately. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Perform good inventory management practices throughout the manufacturing and shipping process. Maintain accurate electronic and physical inventory locations for products/samples. Participate in training of staff. Perform review of manufacturing records. Remain flexible to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals. Drive for results and to serve others with a high level of respect for customer service. Take care of your team members – show up for every shift and give 100% while you’re there. Contribute to a friendly and fun environment. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times. The aforementioned responsibilities of the Blood Processing Technician describe the general nature and level of work and are not an exhaustive list. Qualifications High School diploma, plus two years’ experience in a regulatory, laboratory, or manufacturing environment, or equivalent combination of education and experience required. All technician jobs require good computer skills, attention to detail, accurate documentation and good decision-making skills. College studies or technical training in science or medical technology or the equivalent is preferred. Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Processing Technologist for the American Red Cross! Blood Processing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Blood Processing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Blood Processing Technologist - Responsibilities Perform and interpret various testing procedures on blood products for patients’ use at area hospitals Operate, maintain and perform quality control checks on equipment. Ensure adequate inventory of required supplies Maintain, edit and review computer and manual records to assure accurate record keeping Perform the quarantine and disposition of unacceptable products. Ensure products are suitable for release for distribution and are managed appropriately Be detail oriented all day, every day, to ensure that the blood you process meets regulatory requirements and can be safely transfused. Remain flexible to work a variable schedule that includes weekends & holidays to meet the needs of our hospitals Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times Selected candidate must be able to perform the following: Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing. The aforementioned responsibilities of the Blood Processing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications Associates degree in science, Medical Laboratory Technician (certified through American Society of Clinical Pathology); or Associate’s degree in science plus three years’ experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and experience Physical requirements may include standing, stretching, stooping and bending for extended time periods. The ability to lift, pull, push and move objects of up to 50 pounds. You may work in walk-in refrigerator/freezers for periods of time. Must meet CLIA requirements. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Qualifications High school diploma or equivalent required. Associate’s or Bachelor’s degree preferred, with 1-3 years of customer service experience. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Excellent written and verbal communication skills with the ability to prioritize and execute multiple tasks. Must function independently and possess organizational skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer ). Problem solving and analytical skills. Working knowledge of computers preferably with an Order Entry System, Excel, Microsoft Word and Outlook. Flexibility is a must. Specific job assignments will require day, evening, weekend and holiday hours. Overtime may be required. Responsibilities Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. Determine most economical method of transportation for hospital shipments. Recognize, document and alert Management of trends in customer calls/usage. Recommends process improvements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. * This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant! We are currently seeking a District Manager, Donor Recruitment (Blood Donor Recruitment) to cover our Charlotte, NC territory and the surrounding communities. In this position you will: Manage the recruitment operation of sponsors and donors for mobile allogeneic blood products to ensure achievement of monthly, quarterly and annual collection goals in the most efficient and cost effective manner possible in assigned district. Develop and implement strategies for recruitment efforts, implement staffing and deployment policies, implement region, division and national operating procedures and policies, serve as liaison with chapter executive staff and Board volunteers, remedy efficiency issues, and ensure compliance with all regulatory requirements. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications Include: Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required. Minimum five years related experience including three years management experience required. Master's degree preferred. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required. Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required. Must have the ability to work independently while developing a functioning team among subordinates. Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We are currently seeking a Payroll Lead Analyst to work in the General Accounting/Payroll Division of American Red Cross Shared Services Center located in Charlotte, NC. This position will be report directly to the payroll manager and will be responsible for day to day payroll activities. The Payroll Lead Analyst will be considered a Subject Matter Expert on payroll rules and regulations. Responsibilities and Job Description: Follow all processes and procedures to ensure payrolls are processed accurately and timely and all deadlines are met. Ensure all payroll entries such as bonuses, manual adjustments, termination payouts, etc. are calculated correctly and sent to our third-party payroll provider by established deadlines. Submit and/or approve release of off cycle payments. Perform post audit reviews of payroll reports. Work with Human Resource personnel to ensure all payroll information is received accurately and timely. Review and update payroll processes and procedures quarterly. Create reports from Workday as necessary for standard or special requests. Assist with review of W2s and W2Cs prior to finalization. Analyze, audit, reconcile and resolve complex payroll processing and employee payroll issues. Research and interpret federal, state & local regulatory requirements and serve as the tax expert for the department. Process special calculations related to each payroll such as tax calculations for Northern Mariana Territory, Puerto Rico rolling OT and guaranteed hours. Respond to auditing and regulatory inquiries escalated from third-party payroll provider. Work with all levels of management to answer payroll related questions and drive standardization. All other payroll related duties as assigned. Qualifications: Requirements for this position include a Bachelor’s degree or equivalent work experience. Individual should have a minimum of five years of payroll experience. Preference will be given to those who have processed payroll in either a shared service center environment or a similar fast paced, high volume, multi business unit environment. Individual must be detailed oriented and must be able to communicate effectively via email and telephone. Individual must be able to follow payroll processes with minimum supervision. Good customer service skills are required. Payroll knowledge should include taxation and regulations for Third Country National and US Territory employees. Experience with Workday Payroll & Time Tracking, Excel, and payroll report writing is preferred. Preference will be given to Certified Payroll Professionals. *LI-JG1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities: Responsible for the supervision of assigned service agents including, but not limited to, interviewing/hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. Ensures adequate staffing to meet call center objectives. Projects staffing needs and develops strategies to ensure call hours objectives are met. Initiates defined contingency actions during call period as required to maximize production. Responsible for monitoring individual service agent calls, evaluating calls against defined standards of performance, and providing coaching to service agents. Utilize third party reviews to provide coaching. Identify and schedule training for service agents according to identified needs. Utilize systems, reports and resources productively to achieve objectives in a cost-effective manner. Implement programs for leading and motivating service agent staff to achieve recruitment organizational objectives and minimize turnover. Perform other related duties as assigned. Scope: Oversee and monitor service agents within divisional call centers to achieve production standards for the number of calls and appointments, meeting defined levels of performance for productivity and quality. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Qualifications: Bachelor's degree in business, management, marketing, communications, public relations, or the equivalent is required. Minimum three years of proven sales and/or telemarketing experience indicating a consistent record of achieving established goals. Includes a minimum of one-year supervisory experience; preferably in a call center or blood banking environment. Strong organizational and problem-solving skills, the ability to work independently and under pressure. Ability to work in a fast-paced call center environment required. Effective verbal and written communication skills are required. Intermediate level computer skills with Microsoft Office applications in a Windows environment are required. Schedule: Sunday 11:30 am - 8:00 pm and Monday thru Thursday 12:00 pm - 8:30 pm. This role comes with a competitive base pay, benefits and monthly incentive eligibility. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. *LI-POST IND123 ​​ Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Standard Schedule: Sunday 4:00pm – 8:00pm and Monday thru Thursday 4:30pm – 8:30pm The training hours are Monday thru Thursday 4:30pm - 8:30pm for the first 2 weeks. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Standard Schedule: Sunday 11:30am – 8:00pm and Monday thru Thursday 12:00pm – 8:30pm The training hours are Monday thru Thursday 9:00am until 5:30pm for the first two weeks only. This position offers a base pay + bonus eligibility, shift premium, a comprehensive benefits package and vacation accrual begins after 90 days of employment. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights

Provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean, professional environment. Follow all cash handling procedures Ensure cash balanced daily Reduce or eliminate daily cash overage or shortage Follow 3 step of service to ensure excellent customer service ( Greeting,Order Taking, and Parting Phrase) Record temperature of food items on the steam table and other hot holding units throughout the day Prepare pastries eg. Bun and cheese, slice cakes and wraps for sale Maintain cleanliness and organization of work station and surrounding areas Replenish stock where needed including plates, napkins and utensils Adhere to all policies, rules and procedures of the restaurant Follow all guidelines and procedures pertaining to local Health Department Complete daily stock count of products report Any other duties that may be assigned

Assist in the daily preparation of products for use by the chef Maintain and clean kitchen and other areas of the restaurant including the surrounding outside areas of the restaurant. Daily cleaning of all pots, pans and utensils used in the restaurant Assist with packing and re-stocking delivered goods Any other duties assigned

Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters Ensure that the steam table is stocked, and is set at the appropriate temperature Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Season and cook food according to recipes Bake, roast, broil, stew, and steam meats, fish, vegetables, and other foods Test foods to determine if they have been cooked sufficiently, using methods such as tasting, and measuring temperature Order supplies Manage inventory Safe Serve certification is a plus

We're looking for full time Housekeepers to start immediately. We prefer experience in residential General Cleans, Deep/Spring Cleans and Move In/Out Cleans. All supplies, equipment and vehicle provided. The schedule is Monday thru Friday 8-5pm. Must be able to pass a drug screen and background check. Need to be very reliable and able to work with little supervision. Must be eligible to work in the U.S.  Will have occasional contact with clients so a friendly & outgoing personality is a must! Competitive pay and paid vacation. Health, vision, dental, life and disability insurance is offered. Please visit our website, www.myhummingbirdhome.com for more information about our company.  We look forward to speaking with you!

We are currently seeking an Operations Account Manager to join our management team in the Charlotte area. If you have a strong business acumen and management capabilities in areas such as recruiting, scheduling, cost & risk management and service delivery then this may be the opportunity you've been searching for. Manage and grow our Charlotte Airport Office. EDS, a National Travel and Transportation outsourcing firm, has several contracts and is in need of a "boots on the ground" manager to work with our clients and hire our on-site staff. We are a top rated rental company and provide the job training plus many opportunities. Responsibilities and Duties Duties at this location include but are not limited to: * Managing the day-to-day operations for airport location including responsibility for achieving safety and loss control and profitability weekly goals. Bonus structure based on increased volume and profitability. Seeking opportunities for improvements, efficiency, and business growth. Makes recommendations and implements best practices and procedures. Problem-solving and create new training and policies and procedures as needed. Partnering closely with Corporate Recruiting & Human Resource Managers to achieve employee requirements to include: Workforce planning, scheduling, and forecasting. Onboarding and training procedures for assigned account. Employee motivation, career advancement, and termination procedures. Serving as a key point of contact for client management. Partner with client solving issues while maintaining high-performance standards and SLA's for client's core business services. Qualifications and Skills Required Knowledge and Experience Strong leadership skills with a least five years of progressive experience leading teams and/or operations. Experience in employment processes such as recruiting, hiring, retention/turnover management, progressive discipline, and termination. Experience working in a business-to-business outsourcing environment. Track record of success in managing a local P&L Knowledgeable of KPI development, implementation, and management. Hands on experience in controlling losses relative to workers compensation and general liability insurance highly desired. Experience working with an organized workforce. Bilingual a must- English AND Spanish College degree is a plus.