Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Platelet Donor Scheduler the American Red Cross! We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments in our fast-paced environment. Platelet Donor Schedulers follow scripting and have excellent attention to detail. As a Platelet Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! To learn more about this role, watch this short video: https://www.youtube.com/watch?v= BwjwbxbwN34 Platelet Donor Scheduler - Responsibilities · Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments · Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals · Coordinate reminder calls, follow-ups, log-in of data and maintenance of records · Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. · Take care of your team members – show up for every shift and give 100% while you’re there · Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again · Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Platelet Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Platelet Donor Scheduler – Job Qualifications · High school diploma or equivalent required · Minimum one year of telephone and customer service or telemarketing experience required · Computer experience, excellent customer service and problem-solving skills required · Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required · Physical requirements are those present in normal office environment conditions. Scheduling:(some flexibility will be considered) SAT 9:4:30 SUN OFF MON OFF TUE 11:00-8:00 WED 11:00-8:00 THU 11:30-8:00 FRI 9:30-6:00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 03, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a part-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Platelet Donor Scheduler the American Red Cross! We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments in our fast-paced environment. Platelet Donor Schedulers follow scripting and have excellent attention to detail. As a Platelet Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! To learn more about this role, watch this short video: https://www.youtube.com/watch?v= BwjwbxbwN34 Platelet Donor Scheduler - Responsibilities · Schedule prospective blood donors from a variety of sources by phoning individuals to make donation appointments · Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals · Coordinate reminder calls, follow-ups, log-in of data and maintenance of records · Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. · Take care of your team members – show up for every shift and give 100% while you’re there · Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again · Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Platelet Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Platelet Donor Scheduler – Job Qualifications · High school diploma or equivalent required · Minimum one year of telephone and customer service or telemarketing experience required · Computer experience, excellent customer service and problem-solving skills required · Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required · Physical requirements are those present in normal office environment conditions. Scheduling:(some flexibility will be considered) SAT 9:4:30 SUN OFF MON OFF TUE 11:00-8:00 WED 11:00-8:00 THU 11:30-8:00 FRI 9:30-6:00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Recruitment Operations Representative for the American Red Cross! Job Summary We are seeking experienced business-to-business Sales Account Representative in the Fort Wayne area to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Recruitment Operations Representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. This position is not incentive eligible. You can expect a base salary in the 47K range. Job Responsibilities Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Representative describe the general nature and level of work and are not an exhaustive list. Job Qualifications: Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
May 03, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Recruitment Operations Representative for the American Red Cross! Job Summary We are seeking experienced business-to-business Sales Account Representative in the Fort Wayne area to develop and organize new blood drive opportunities with community businesses, churches, schools and other sponsors. Recruitment Operations Representatives in this fast-paced role will also work with these organizations to recruit blood donors from their respective networks. This position is not incentive eligible. You can expect a base salary in the 47K range. Job Responsibilities Plan and implement effective strategies to recruit, retain and manage sponsor organizations to achieve established blood collection goals Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement Coordinate structure, staffing, schedule and marketing necessary to reach individual drive goals Educate and provide ongoing support to sponsors, volunteers and staff on blood drive protocol, how to recruit employee ambassadors, and expectations/requirements for the event Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Sales Account Representative describe the general nature and level of work and are not an exhaustive list. Job Qualifications: Bachelor's degree in marketing, sales, or communications OR equivalent combination of related education and experience • One year (minimum) related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs Excellent oral and written communications skills, including training and presentation skills • A current, valid driver's license and good driving record Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help Save lives every day with a phlebotomy career at the American Red Cross. No experience needed! Paid Training Provided! Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invi te you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Fort Wayne IN and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. Pay $13.39 per hour. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist /Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors . Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again In teract in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight a nd with up to 75 degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs , setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help Save lives every day with a phlebotomy career at the American Red Cross. No experience needed! Paid Training Provided! Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invi te you to become a Phlebotomist/Mobile Driver for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist/Mobile Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Fort Wayne IN and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. Pay $13.39 per hour. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist /Mobile Driver Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors . Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again In teract in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist/Mobile Driver describe the general nature and level of work and are not an exhaustive list. Phlebotomist/Mobile Driver Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight a nd with up to 75 degree angles ). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs , setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Local CDL Driver/Phlebotomist – Paid Phlebotomy Training! Stay local – use your CDL skills while you launch your new career as a Phlebotomist with the American Red Cross. Our paid training is a mix of classroom instruction and field practice. Starting at $17.00 per hour CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Fort Wayne, IN and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Local CDL Driver/Phlebotomist – Paid Phlebotomy Training! Stay local – use your CDL skills while you launch your new career as a Phlebotomist with the American Red Cross. Our paid training is a mix of classroom instruction and field practice. Starting at $17.00 per hour CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout Fort Wayne, IN and the surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Collections Specialist I for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Collections Specialist I with the American Red Cross you will work all aspects of blood drives at fixed site locations around Fort Wayne and Lutheran and the surrounding areas.—Medical Assistant/Phlebotomy experience is preferred. Our paid training is a mix of classroom instruction and field practice. Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 20, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Collections Specialist I for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Collections Specialist I with the American Red Cross you will work all aspects of blood drives at fixed site locations around Fort Wayne and Lutheran and the surrounding areas.—Medical Assistant/Phlebotomy experience is preferred. Our paid training is a mix of classroom instruction and field practice. Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Conduct donor greeting, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance. May operate assigned vehicle according to applicable regulations. Collections Staff that is hired with DOT driving responsibilities will perform vehicle checks and complete DOT paperwork per established protocol. 7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance. 8. Complete required readings and training assignments by assigned deadline. 9. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable. Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to posses or obtain a medical certification of at least one year duration. Basic computer skills desirable. Applicable local licensure if required by state directives. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Team Supervisor for the American Red Cross! To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. https://www.youtube.com/watch?v=Cldo1m5z-Ds Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Responsibilities: 1. Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision. 2. Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff. 3. Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team effectiveness. 4. Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures. 5. Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services. 6. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. 7. Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is accurate and timely. 8. Support activities to recruit/re-sign donors and other process improvement initiatives. 9. Perform other related duties as necessary. Scope Supervise and oversee all aspects of daily blood collections operations. Perform, assess and provide training for blood collection activities as needed. Responsible for supervision of team of line staff. Ensure team focus on customers. May operate ARC vehicles in compliance with regulations. Must balance production, customer service and compliance on a daily basis, ensuring integrity of operation. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should refer to eDocs for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 19, 2019
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Team Supervisor for the American Red Cross! To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. https://www.youtube.com/watch?v=Cldo1m5z-Ds Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Responsibilities: 1. Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision. 2. Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff. 3. Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team effectiveness. 4. Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures. 5. Meet or exceed donor, sponsor and other customer’s service expectations. Seeks and uses customer feedback to improve services. 6. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. 7. Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is accurate and timely. 8. Support activities to recruit/re-sign donors and other process improvement initiatives. 9. Perform other related duties as necessary. Scope Supervise and oversee all aspects of daily blood collections operations. Perform, assess and provide training for blood collection activities as needed. Responsible for supervision of team of line staff. Ensure team focus on customers. May operate ARC vehicles in compliance with regulations. Must balance production, customer service and compliance on a daily basis, ensuring integrity of operation. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should refer to eDocs for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
