Oregon Health Authority

In this position, you will provide consultative, advanced operations and policy analysis that supports the Community Restoration Evaluation Unit (CREU) in meeting statutory and court‑ordered requirements for community restoration competency evaluations. You will strengthen CREU’s ability to operate as a reliable statewide program by advising on operational systems, policy alignment, and long‑range priorities that affect timeliness, consistency, and evaluation-related outcomes.   You will serve as a senior program and policy resource for significant program operations that affect BHD and a statewide behavioral health service structure by developing long-range plans, goals, objectives, implementation milestones, and policy recommendations; evaluating program effectiveness; and advising leadership on statutory, legislative, operational, and cross-system issues affecting community restoration evaluation services. This work supports the consistent, compliant, and sustainable statewide delivery of community restoration evaluation services. One, full-time, permanent, SEIU represented position based in Salem, Oregon. This is a hybrid (5% in-office). Minimum Qualifications: Any combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work experience.   Desired Attributes: Demonstrated commitment to equity, cultural responsiveness, and community‑based service approaches, and a commitment to build collaborative, trust‑centered relationships with courts, CMHPs, CCOs, Tribal governments, community providers, and justice system partners. Knowledge and understanding of Oregon statutes and administrative rules related to forensic behavioral health, public contracting, clinical supervision, and evaluator certification. Demonstrated ability to communicate complex legal, clinical, and policy information clearly and persuasively with courts, behavioral health partners, contractors, and agency leadership as well as experience translating policies into clear expectations and support staff through transitions and change. Skilled in producing high‑quality written reports, policy documents, and legislative briefings. Ability to design and implement system improvements, evaluate service models, and apply creative approaches to operational and policy challenges. Skilled in using data and feedback to inform decisions and modernize processes. Experience making sound decisions that uphold legal requirements, protect public resources, and maintain program integrity. Knowledge of Oregon public contracting laws, procurement rules, and contract administration practices; experience managing complex contracts, ensuring vendor compliance, and aligning resources with program goals and statutory mandates; and utilizing state budgeting practices, resource prioritization, and financial accountability.   About Benefits Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application at oregonjobs.org using job number REQ-208568 Application Deadline: 10/27/2026 Salary Range: $6,276 - $9,644

In this position, you will assist in-state and out-of-state health care providers in obtaining correct and timely Medicaid reimbursement through a provider-dedicated Customer Service Center environment. You will serve as a key customer service and technical support resource, using the statewide Automatic Call Distribution (ACD) phone system, provider web-based tools, email, and written correspondence to respond to complex Medicaid billing inquiries. You will interpret and explain Medicaid rules and Oregon Administrative Rules, researches and resolves provider questions, guides providers through billing and program requirements. You will also conduct complex claims payment research and analysis that supports accurate and timely reimbursement and promotes program integrity. You will review and evaluate electronic and paper claims, identify errors and discrepancies, determine corrective actions, and make payment-impacting decisions in alignment with Medicaid policy and authorized claim-resolution procedures. In managing a high-volume workload, you will set work priorities to meet established timeframes and maintain responsive customer service.   This announcement is for nine (9), full-time, permanent, SEIU represented, Provider Payment Specialist (Public Service Representative 4 positions based in Salem, Oregon. This is hybrid  with 10% in-office expectation.   Minimum Qualifications: At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.   Desired Attributes: Demonstrated experience providing advanced, person-centered customer service while engaging diverse individuals and organizations, informed by cultural awareness, humility, and knowledge of social determinants of health. Demonstrated experience building and maintaining constructive, collaborative working relationships to support policies, programs, and services that promote equity, inclusion, and incorporation of lived experience. Demonstrated experience explaining, interpreting, and applying laws, rules, and policies through clear verbal communication and well-documented written materials. Demonstrated experience researching, reviewing, and applying federal and state regulations, including Medicaid requirements, to support daily decision-making and determine appropriate outcomes. Demonstrated experience researching, reviewing, and resolving complex healthcare claims, billing, reimbursement, or payment-related issues while meeting productivity and quality expectations. Demonstrated experience synthesizing information from multiple sources and analyzing data using tools and technical information systems, including Microsoft Excel, Word, Outlook, Microsoft Teams, SharePoint, and healthcare claims-processing systems, to support program operations and determine appropriate resolutions. Demonstrated experience providing training, technical assistance, or subject-matter support related to policies, procedures, systems, billing, or program requirements. Demonstrated ability to independently plan, prioritize, and manage workload in a fast-paced environment with shifting priorities.   About the Benefits Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply:   Submit your application at oregonjobs.org using job number REQ-208439 Application Deadline: 10/25/2026 Salary Range: $4,312 - $5,988

Oregon Health Authority (OHA) is home to most of the state's publicly supported health programs including Residential and Extended Care Management Team (ECMU), which collaborates with the Oregon State Hospital (OSH) to eliminate systemic barriers and challenges, increasing timely discharges of patients. ECMU leads and monitors the discharge planning between social workers, treatment providers, and other internal and external partners. This assertive multi-agency strategy aims to create bed capacity through addressing and monitoring the utilization of effective and appropriate level of care treatment within the mental health residential system.   In this position, you will help ensure people involved in the criminal legal system receive timely and appropriate behavioral health services. You will gather and track information from Oregon State Hospital and community partners to monitor individuals who are ready for transition and prepare regular updates for leadership. In this role, you will maintain data systems, coordinate meetings, document key decisions, and support clear communication across teams. You will also contribute to efforts that reduce delays, strengthen discharge processes, and improve how services are delivered statewide. By supporting policy development and highlighting system challenges, you will help advance OHA’s broader goals for a more equitable and efficient behavioral health continuum.   Full-time, permanent, SEIU represented, position based in Salem, Oregon. Hybrid (5% in-office).     Minimum Qualifications: Any combination of experience or applicable education equivalent to three years technical-level experience that demonstrates the capacity for the knowledge and skills of this position.   Desired Attributes: Knowledge of Oregon’s Behavioral Health : Knowledge of Oregon’s behavioral health system And the challenges individuals face accessing residential treatment or reintegrating into community from higher levels of care. Technical Skills: Advanced proficiency with applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Smartsheet, and Adobe, and experience developing and maintaining accurate and accessible data collection tools, spreadsheets, and databases. Project Coordination & Workflow Management: Ability to coordinate complex projects, including tracking timelines, deliverables, stakeholder responsibilities, and progress toward outcomes. Operational Execution & Implementation Support: Ability to support day‑to‑day operational activities, provide guidance on program expectations, and ensure timely and accurate information flow across systems. Experience in Policy, Program Development, and System-Level Reform: Demonstrated experience developing and interpreting policies, standards, and procedures supporting equitable behavioral health services with experience researching regulatory requirements, identifying data needs, and preparing policy recommendations. Experience supporting multi‑agency program activities and cross‑system partners. Ability to track and analyze system delays (admissions, restoration, discharge) and other performance metrics. Skilled in identifying risks, emerging issues, and process inefficiencies. Communication and Collaboration Skills: Strong written and verbal communication skills with attention to detail and demonstrated ability to relay information to diverse audiences with varying degrees of understanding, including collaboration across agencies, internal and external partners, and navigating politically, socially, and media-sensitive issues. Demonstrated ability to manage competing priorities and support team-based problem-solving. Skill in organizing and facilitating meetings, including agenda preparation, minute-taking, follow-up actions, and coordination with OSH, CMHPs, courts, and internal teams.   About the Benefits Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply:   Submit application at oregonjobs.org using job number REQ-208473 Application Deadline: 10/25/2026 Salary Range: $4,519 - $6,904

Oregon Health Authority’s Coordinated Care Organization (CCO) Operations section is responsible for implementing, overseeing, and improving Medicaid policies and operational requirements for CCOs delivering Oregon Health Plan (OHP) physical, oral, and behavioral health benefits. The Director leads development and administration of CCO program policy; oversees the CCO contract; and provides strategic oversight of four key operational units: CCO Quality Assurance, CCO Contracts and Rules, CCO Services, and Claims & Encounter Data Services.   In this position, you will play a critical role in promoting alignment and systemwide integration across managed care and fee for service (FFS) delivery systems, centering its leadership on CCO Operations while collaborating closely with internal and external partners to ensure cohesive and coordinated delivery of the Oregon Health Plan. You will lead strategic planning, systems alignment, legislative strategy, and community and partner engagement efforts that shape the design and delivery of the Oregon Health Plan and the experience of 1.4 million OHP members. You will collaborate with Tribal governments, CCOs, community-based organizations, advocacy groups, health systems, and state and federal partners, and align operational and policy decisions with OHA’s transformation and health equity priorities. You will play an integral part of the Medicaid Division’s Director’s Office and be a key leader in establishing the overall direction and mission of the division.   This announcement is for one, full-time, permanent, unrepresented management service, CCO Operations Director (Health Policy & Program Administrator 1) position based in Salem, Oregon. This is a hybrid (15% in-office) position.   Minimum Qualifications: Five years of management experience; OR two years of management experience and a Bachelor’s degree in a related field.   Desired Attributes: Experience leading the development and implementation of policies and programs. Knowledge of health services delivery systems. Knowledge of legislative and regulatory processes. Knowledge and experience developing, implementing, and refining and familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms. Ability to provide organizational leadership. Experience in effectively managing teams and fostering a trusting team culture. Ability to provide financial and budget management, tracking and oversight for larger scale efforts or program / team accountability. Experience facilitating meetings with a variety of key partners, including internal teams, community members/groups, health service providers, government officials and legislators. Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs. Knowledge about contracts/interagency agreement administration, procurement, and grant administration.   About the Benefits Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application at oregonjobs.org using job number REQ-208290   Application Deadline: 10/27/2026 Salary Range: $9,604 - $14,856

The primary purpose of this position is to lead the development, interpretation, and implementation of Medicaid behavioral health policy for children and youth by conducting complex policy analysis, directing program operations, and advising senior leadership on strategic direction. The role provides specialized policy leadership across high-acuity service areas such as Psychiatric Residential Treatment Facilities (PRTFs), residential and subacute programs, Oregon State Hospital (OSH) transitions, and the associated prior authorization (PA) and certificate of need (CON) processes.   The position ensures the quality, compliance, and performance oversight of children and youth behavioral health programs by evaluating Medicaid data, identifying operational risks, monitoring system outcomes, and determining improvement strategies that promote access, accountability, and service integrity. Additionally, the position serves as a key technical advisor on Medicaid policy, billing and related system adjustments, authorization processes, provider enrollment, and regulatory expectation.   This announcement is for one, full-time, permanent, SEIU represented, Children and Youth Behavioral Health Policy Analyst (Operations & Policy Analyst 3) position based in Salem, Oregon. This is a hybrid (10% in-office) position.   What We Are Looking For Minimum Qualifications: Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.   Desired Attributes: Experience developing and implementing policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factors in social determinants of health) and elevate the voice of community and those with lived experience. Advanced knowledge and experience with health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon. Experience with legislative and regulatory processes; experience analyzing, applying and advising on relevant federal and state Medicaid laws and regulations as well as legislative concepts/bills; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued. Demonstrated ability to foster inter-and cross-agency collaboration and to facilitate coordination of community centered policies, programs, and continuous (performance / quality / process) improvement strategies. Experience expertly evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs within the context of health policy / healthcare services. Strong oral and written communication skills across a variety of forums and diverse audiences; with experience presenting and articulating the value and relevance of research and evaluation data to facilitate quality assurance, strategic planning, and decision-making. Demonstrated project management experience, including ability to effectively manage multiple project timelines and priorities and promote human-centered change management.   About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application at oregonjobs.org using job number REQ-207798 Application Deadline: 10/11/2026 Salary Range: $6,276 - $9,644

The primary purpose of this position is to lead the development, implementation, and oversight of Medicaid policies and programs that support Home and Community-Based Services (HCBS) and care transitions across Oregon’s health system. These programs serve Oregon Health Plan (OHP) members who often have needs spanning multiple service systems – such as behavioral health, physical health, and social supports – or who are experiencing significant transitions that require coordinated and specialized services. The position manages a multidisciplinary team responsible for policy development, implementation, and operations. This includes prioritizing and assigning work, resolving escalated issues, shaping budget strategies, allocating resources, and overseeing procurements and contracts. The role informs and influences long range system direction and strengthens partnerships across OHA divisions, ODHS, federal partners, providers, and community partners.   This announcement is for one, full-time, permanent, unrepresented management service, Medicaid Home & Community Based Services & Transitions Policy Manager (Health Policy & Program Manager 2) position based in Salem, Oregon. This is a hybrid (10% in-office) position   What We Are Looking For Minimum Qualifications: Six years of supervision, management, or progressively related experience; OR three years of related experience and a Bachelor’s degree in a related field.   Desired Attributes: Knowledge and experience developing, implementing, and refining policies included in the Medicaid State Plan or other waiver authorities with the Centers for Medicare and Medicaid Services (CMS). Familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms. Ability to provide organizational leadership to foster inter- and cross-agency collaboration and shape system-wide, community-centered policies, programs, and continuous improvement strategies. Experience managing teams, fostering a trusting team culture, and providing financial and budget oversight. Knowledge of health services delivery systems, particularly Oregon Health Plan and Medicaid administration in Oregon, including experience working with Coordinated Care Organizations, social safety net programs, health service providers, or community-based organizations to guide operations and policies. Knowledge of legislative and regulatory processes; experience analyzing, applying, and advising on relevant federal and state laws and regulations, as well as legislative concepts and bills. Knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued. Experience leading the development and implementation of policies and programs that advance health equity and elevate the voices of communities and people with lived experience. Ability to navigate complex relationships through collaborative problem-solving, consensus-building, and solution-focused approaches. Experience facilitating meetings with internal teams, community members, health service providers, government officials, and legislators. Knowledge of contracts, interagency agreements, procurement, and grant administration within Oregon state government or another complex health services delivery organization. Experience evaluating and synthesizing quantitative and qualitative data to assess program effectiveness, efficiency, and impact and inform quality assurance, strategic planning, and decision-making.   About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   Additional Details How to Apply: Submit your application at oregonjobs.org using job number REQ-207600 Application Deadline: 10/10/2026 Salary Range: $7,537 - $11,657

Medicaid Policy & Fee-For-Service (FFS) Operations section is responsible for developing and maintaining Medicaid policies that codify and clarify benefit design, delivery, and access to Oregon Health Plan (OHP) services. The section maintains Fee-for-Service (FFS) operations and the Open Card system for over 95,000 OHP members. The Medicaid Fee-for-Service Quality Assurance and Operations unit oversees rate standardization, access and quality for the Open Card healthcare system, managing care coordination contracts, and overseeing quality assurance strategies. The team is comprised of analysts who administer service delivery contracts, maintain a provider network, establish and maintain all FFS rates and Rate schedules, create and update Oregon Administrative Rules (OAR’s), and implement policy related to services paid directly by the state, assuring they align with federal and state requirements.   The primary purpose of this position is to serve as one of three Fee-for-Service (FFS) Contract Administrators supporting the OHA’s Oregon Health Plan (OHP) FFS Open Card delivery system. In this role, the position provides oversight, evaluation, and strategic direction for two contracted service areas: (1) Network Provider Development and Management for the FFS Open Card provider network, and (2) a Statewide Member Communications and Marketing program that informs members and supports provider engagement.   This announcement is for one, full-time, permanent, SEIU represented, Fee-For-Service Contracts Administrator (Operations & Policy Analyst 3) based in Salem, Oregon. This is a hybrid (15% in-office) position.   Minimum Qualifications: Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.   Desired Attributes: Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience. Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon, including experience working with Coordinated Care Organizations, social safety net programs, health service providers (including Community Mental Health Programs and other behavioral health service providers), or community-based organizations. Knowledge of legislative and regulatory processes; experience analyzing, applying and advising on relevant federal and state Medicaid laws and regulations as well as legislative concepts/bills; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued. Ability to foster inter-and cross-agency collaboration and to facilitate coordination of community centered policies, programs, and continuous (performance / quality / process) improvement strategies. Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate. Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs within the context of health policy / healthcare services. Demonstrated project management experience, including ability to effectively manage multiple project timelines and priorities and promote human-centered change management. Knowledge about contracts/interagency agreement administration, procurement, and grant administration within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.   About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application to oregonjobs.org using job number REQ-207605 Application Deadline: 10/10/2026 Salary Range: $6,276 - $9,644

The Behavioral Health Division (BHD) helps Oregonians achieve physical, mental and social well-being by providing access to health, mental health and addiction services and support to meet the needs of Oregon’s adults and children. We accomplish this through collaboration with individuals, their families, counties, other state agencies, providers, advocates and communities. As the BHD Communications Officer, you will engage, educate and inform BHD partners, behavioral health providers, consumers, family and community members who are seeking access to behavioral health services. You will also ensure cross-divisional collaboration on communication of agency policy objectives. In this role, you will carry-out all communications activities as assigned by the Behavioral Health Division Director and the Office of Strategic Operations. This may include developing communication plans and processes, drafting communications, maintaining contact lists, and supporting implementation of organizational strategy. Oregon Health Authority (OHA) is committed to health equity by addressing disparities for youth, rural populations, communities of color, service members/veterans, Tribal communities, people with disabilities, and LGBTQIA2S+ individuals and it will be your responsibility and privilege to incorporate this commitment into all your communication strategies and agendas.   This announcement is for one, full-time, permanent, SEIU represented, Communications Officer (Public Affairs Specialist 2) position based in Salem, Oregon. This is a hybrid (5% in-office, about once per month) position.   Minimum Qualifications: A Bachelor's Degree in Business or Public Administration, Public Relations, Marketing, Journalism, the Behavioral or Social Sciences or related degree and two years professional level experience in Public Relations or Affairs OR Five years experience directly related to the position under recruitment; two of the five years must have been at the professional level.   Desired Attributes: Demonstrated commitment to advancing health equity, and evidence of ongoing development of personal cultural awareness and humility, with knowledge of social determinants of health and their impacts on health outcomes. Experience in public health, health care or working on health issues, specifically in behavioral health and the current climate surrounding behavioral health in Oregon. Working knowledge of public awareness campaigns and best practices. Demonstrated ability to develop effective communications for wide and diverse audiences in language that can be easily understood; including excellent skills in public speaking, marketing, writing, editing, and problem resolution (negotiation skills). Experience serving as a public information officer or spokesperson for an organization with extensive knowledge of news media operations, communications, program design, project coordination, and publication development. Demonstrated ability to exercise good independent judgment, to interpret complex policies or procedures, and to effectively communicate these to a select audience. Understanding of the role of a public agency, with demonstrated ability to develop and execute complex communication plans. Experience developing, editing, and producing multimedia materials, including print, presentations, video and web materials. Experience creating and maintaining public‑facing websites, including designing user‑friendly layouts, updating content, ensuring accessibility and usability, and coordinating with technical and communications teams to keep information accurate, current, and easy for the public to navigate.   About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application at oregonjobs.org using job number https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Summer-Street/Communications-Officer--Public-Affairs-Specialist-2-_REQ-206542 Application Deadline: 09/20/2026 Salary Range: $5,988 - $9,191

The primary purpose of this position is to provide comprehensive administrative, analytical, and operational support to the Medicaid Fee-for-Service (FFS) Quality Assurance and Operations unit, ensuring effective implementation of Open Card program activities related to rate standardization, access, quality monitoring, and care coordination contract oversight. The position assists with the design, implementation, and maintenance of spreadsheets, tracking tools, and data collection systems that support accurate monitoring, documentation, and evaluation across multiple projects and workflows. It reviews and applies relevant laws, rules, policies, and procedures to ensure operational alignment and compliance, identifies risks and emerging issues, and implements or recommends corrective approaches that strengthen unit operations and contribute to continuous quality improvement.   In addition, this position plays a central coordination and liaison role by supporting cross-unit communication, facilitating problem-solving across internal teams, and collaborating with partners across OHA divisions, Federal agencies, and external community providers. It identifies issues, organizes information flow, assists with project timelines, and helps spread effective practices that enhance operational efficiency and consistency. Through autonomous decision-making, structured coordination, and responsive issue management, the position ensures that Medicaid FFS activities are carried out effectively, in compliance with applicable requirements, and in alignment with organizational goals related to quality, access, and equity.   This announcement is for one, full-time, permanent, SEIU represented, Medicaid Operations & Program Support Specialist (Administrative Specialist 2) position based in Salem, Oregon. This is a hybrid (10% in-office) position.   What We Are Looking For Minimum Qualifications: These qualifications must be reflected in your application for consideration. Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An associate degree in general office occupations and two years of the above experience.   Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application. Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes. Knowledge of health services delivery systems, particularly Oregon Health Plan/Medicaid administration. Experience developing, documenting, monitoring, or improving workflows, procedures, tracking systems, or administrative processes to strengthen efficiency and support continuous improvement. Demonstrated ability of advanced Microsoft Excel, Word, PowerPoint, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet. Ability to work collaboratively in team environments. Excellent customer service and strong oral and written communication skills across a variety of forums using a person-centered, equity-centered, and culturally responsive approach. Skill in performing a variety of functions at a program support level requiring synthesizing quantitative and qualitative information from multiple sources and decision making within established rules, policies, or procedures. Ability to interpret, explain, and provide technical assistance on agency procedures, administrative policies, business processes, and operational guidelines. Ability to demonstrate strong organizational, time-management, and critical thinking skills, including managing multiple assignments, balancing competing deadlines, and elevating issues needing further review.   About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit your application at oregonjobs.org using job number REQ-206272 Application Deadline: 09/10/2026 Salary Range: $4,312 - $5,988

Join a team that is shaping the future of adult behavioral health in Oregon. In this role, you will help lead and implement the work that supports people moving from hospitals and other intensive residential treatment settings into safe, stable, community-based care. You will guide a team that makes sure services are coordinated, timely, and responsive to the needs of individuals across the state. In this position, you will play a key part in strengthening Oregon’s adult residential treatment system through innovative and transformative initiatives developed by the Governor’s Office, Legislature and OHA Executive Leadership. You will help build clear pathways through levels of care, support person-centered practices and improve how services work together across the continuum. You will also work closely with partners who help individuals transition from higher level care, including those involved in the Civil Commitment, Aid and Assist or Guilty Except for Insanity processes. This role offers the chance to make meaningful changes by improving how programs function, supporting smoother transitions, and helping communities access services that support long term stability and recovery. You will collaborate with local programs, hospitals, providers, and teams across OHA to keep care connected throughout the adult lifespan, ensuring people receive the right support at the right time.   This announcement is for one, full-time, permanent, unrepresented management service, Adult Residential and Extended Care Management Manager (BH Policy Manager 2) position based in Salem, Oregon. This is a hybrid position, about one (1) day per week in office. Minimum Qualifications: Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.   Desired Attributes: Demonstrated ability to lead the development, interpretation, and equitable implementation of statewide behavioral health policies, including analyzing statutes and regulations, shaping program direction, and ensuring policies align with state and federal requirements. Proven skill in evaluating system needs, recommending policy changes, and determining resource requirements to support fair, effective, and culturally responsive services for adult behavioral health programs. Strong experience building community connections and leading collaborative policy‑planning efforts, including engaging diverse groups, representing behavioral health programs in interagency settings, and integrating varied perspectives into comprehensive statewide plans. Demonstrated ability to lead budget development and oversight, including setting priorities across program needs, managing administrative resources, projecting future funding requirements, and clearly communicating budget justifications to executive and legislative partners. Demonstrated leadership experience overseeing a full range of supervisory responsibilities, including planning, assigning, directing, and reviewing staff and managerial work; conducting performance evaluations; addressing performance issues; guiding grievance responses; and modeling equitable recruitment, onboarding, and management practices. Proven ability to strengthen team performance and growth by ensuring staff receive effective orientation, training, development opportunities, and clear performance measures; supporting career advancement; and fostering an inclusive, equitable work environment aligned with organizational goals. Demonstrated ability to direct and evaluate program and contract operations, including monitoring service quality, reallocating resources to meet changing needs, resolving operational conflicts, establishing clear reporting structures, and coordinating work with other agencies to ensure alignment with laws, policies, and program priorities. Proven skill in facilitating meetings and collaborative work with program leaders and partners, and in leading inclusive procurement processes that expand vendor access and support equitable implementation of statewide adult behavioral health services.)     About the Team & Benefits of Joining Excellent, low-cost medical, vision, and dental coverage for you and your family. Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare. Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month. Potential eligibility for the Public Service Loan Forgiveness Program . Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP). Training and development opportunities to grow your career with the State of Oregon.   How to Apply: Submit applications at oregonjobs.org using job number REQ-206173 Application Deadline: 09/13/2026 Salary Range: $7,537 - $11,657