Girl Scouts Western Pennsylvania
Pittsburgh, PA
May 09, 2022
Full time
Director, Membership Engagement
Location: Pittsburgh
Salary: $73,000-$78,000, commensurate with experience
Girl Scouts is the preeminent leadership development organization for girls in kindergarten through twelfth grade, and our mission is to build girls of courage, confidence, and character. At Girl Scouts Western Pennsylvania, we’re committed to providing every girl the chance to practice a lifetime of leadership, adventure, and success.
SUMMARY DESCRIPTION
The Director, Membership Engagement directly reports to the Chief Membership Officer and is responsible for creating and executing membership strategies. This position puts movement to the vision, goals and objectives of the membership plan. The role is responsible for developing, implementing, and assessing comprehensive year-round membership plans for overall membership growth. The director will lead the volunteer support team and the volunteer screening team to provide excellence to our volunteers and service unit managers. The director works collaboratively with other members of the leadership team on the council’s strategic vision, short- and long-term planning, and project work.
Essential Functions
Provide strategic leadership in the recruitment of girls and adults through development and implementation of community cultivation strategies to elevate and enhance visibility of the Girl Scout mission and program
Provide strategic oversight and champion efforts related to council strategic recruitment and retention goals
Ensure that recruitment and retention strategies and plans are consistent with the philosophy and the mission of Girl Scouting and the council’s overarching strategy
Work in a partnership with other operation and organizational functions to support organizational mission, goals, and strategic priorities
Align objectives and plans with other council initiatives and projects and represent the recruitment and retention function on the management team
Develop and manage departmental budgets and corresponding resource allocations
Actively participate in the development of environments that foster diversity, equity, inclusion and access through words, actions and attitude
Work collaboratively with key members of management to ensure implementation of the council’s membership strategy and integrated mission delivery, with special focus on the council’s market driven membership plan
Serve as primary communication conduit to executive leadership and key business partners on membership trends and issues
Assist Fund Development to identify and cultivate key volunteers, donors, and corporations
Collaborate with communications team to promote media opportunities within communities
Requirements:
Minimum of a bachelor’s degree in marketing, sales, business, non-profit management, or related field
3+ years of supervisory experience managing professional staff and/or volunteers, including managing mobile/field-based staff
3+ years of work experience in related field with proven, effective marketing and membership results
Highly skilled in strategic planning and oversight, including adapting implementation plans to meet local needs
Strong public relations skills and ability to develop community collaborations
Ability to lead, mentor and motivate staff
Excellent written and communication skills
Strong computer skills in Microsoft Office, Outlook and willingness and ability to learn new systems
Experience developing and managing an annual budget
Must be organized, detail orientated, and customer focused
Ability and willingness to work and maintain a flexible schedule
Occasional regional and local travel
Summary and Benefits:
Girl Scouts Western Pennsylvania is one of three Girl Scout councils in Pennsylvania. We are a 501(c)(3) non-profit organization that supports 27 counties in western Pennsylvania and are an Equal Opportunity Employer. Background checks are required.
Our generous benefit package includes
A hybrid workweek, which allows up to 3 days of remote work each week
Health, dental and vision insurance available and an HSA
Company paid life and long-term disability insurance
Voluntary insurance benefit options: short-term disability, cancer insurance, life insurance, and accident insurance
401(k) plan, both pre-tax and ROTH options, with employer match
A generous paid time off policy
15 paid holidays annually (office closure between December 24-Jan 1)
Paid Parental Leave
Paid Sick Leave
FSA options for health, dependent care, and parking expenses
Employee Assistance Program