City of Naperville

Job Description The City of Naperville seeks a Permit Assistant to be a member of the Permitting Team in the Building and Code Enforcement Division of the TED Business Group.  This position is responsible for processing small/miscellaneous commercial and residential building permits from start to finish. The role is customer service oriented and requires a complete understanding of the permit process. Permit Assistants accept applications, ensure completeness of submittal, route for technical review, compile and deliver review comments, assess fees, verify payments, issue permits, schedule inspections, issue Certificates of Occupancy/ Completion, and close out permits. Permit Assistants also serve as the front-line respondents for general building permit questions submitted through the Building Permit phone line and email.   Permit Assistants work closely with the Lead Permit Technician and other members of the Permit Team as well as permit reviewers from various City departments, building inspectors and code enforcement officers.  Permit Technicians also interact with the general public, developers, design professionals and contractors on a daily basis.    The anticipated hiring range for this position is $23.7794 - $26.1573 per hour commensurate with credentials and experience. The Pay Grade for this position is N210. For additional information,  click here.   (Download PDF reader) Duties Acts as the front-line contact for the building permit phone line and email account to assist the general public, developers, consultants, attorneys, and contractors with the proper information as it relates to the building permit process.  Appropriately forwards questions including but not limited to planning, engineering, transportation, development review, code enforcement, and inspections.  Schedules building permit inspections.   Engages and responds to property owners, developers, design professionals, and contractors to ensure complete and accurate permit submittals.    Establishes and maintains effective working relationships with all City departments and outside review agencies.  Performs administrative tasks relating to small/miscellaneous building permits and development processes related to these permits.    Assists in the processing of agreements, which may include (but are not limited to) easement encroachments and covenants.  Conducts simple building and planning reviews on an as needed basis.  Assists with training co-workers on processes and procedures. Generates reports and summaries as they pertain to any service team within the TED Business Group utilizing department software and computer programs.  Creates, maintains, and generates records and reports.  Performs administrative tasks relating to building permits and associated project development processes.  Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a respectful and effective workplace environment.  Performs all other duties as assigned. Qualifications Required: High school diploma or equivalent.  At least one year of experience in municipal government, customer service, construction administrative support, or a related field.  Equivalent combinations of education and experience may be substituted. Valid State of Illinois Driver’s License.  Preferred: Knowledge of building permit processes and/or building construction.  International Code Council (ICC) Permit Technician certification (must obtain within 24 months of hire).  Experience working in Tyler EPL (EnerGov) or similar permitting software.    Experience working in BlueBeam or a similar plan review software. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

Job Description The City of Naperville’s Fire Department is seeking two full-time Medical Billing Representatives to perform a variety of tasks related to processing claims for emergency services in a newly created, in-house medical billing division .  The Medical Billing Representative are full-time, civilian (non-sworn) positions that work Monday – Friday in the Fire Administration Building and will report to the Medical Billing Supervisor. The anticipated hiring range for this position is $27.74 – $30.51 commensurate with credentials and experience. The Pay Grade for this position is N220. For additional information,  click here.   (Download PDF reader) Duties The Medical Billing Representatives are responsible for billing for ambulance and fire recovery services, receiving payments for those services and the maintenance of payment records in a professional and confidential manner. These positions are also responsible for the organization, preparation, submission and posting of Medicaid, Medicare, private pay and private insurance billings for the billing of ambulance services in accordance with policies and procedures of the City of Naperville Fire Department. These roles provide assistance to customers and City personnel on divisional functions and other department activities. Qualifications To qualify for this position, a high school diploma or GED is required along with 1-2 years of relevant experience in ambulance or medical billing or closely related field. An Associate’s degree and Medical Coder and Biller Certification (or similar certification) is preferred. Strong organizational skills and attention to detail are essential in this position. Qualified candidates must also have strong computer skills including Microsoft Office applications as well as strong written and verbal communications skills, customer service skills, and problem-solving skills. Highly qualified candidates will have knowledge of basic medical coding, HIPAA regulations, and Medicare, Medicaid and insurance billing procedures. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville’s Police Department seeks a motivated, detail-oriented individual to perform technical processing of crime scenes, document such activity in written reports and testify in court. This full-time, civilian position has a rotating day-off schedule (regular work days will include weekends and holidays) that includes day and afternoon shifts and is subject to 24-hour call-out. This is a union position. This position is represented by the MAP union.  Wage rates and other benefits are subject to the language in the  COLLECTIVE BARGAINING UNIT   (Download PDF reader) . Duties The Crime Scene Technician will process crime scenes including: identifying, collecting, and preserving physical evidence; performing crime scene photography/videography; recovering latent prints and other physical evidence via the utilization of various chemicals, powders, light sources and casting materials in the field or in a lab environment; collecting digital video from various systems; preparing accurate reports pertaining to evidence, property, and crime scene activities; testifying in court regarding the processing of crime scenes; and providing educational opportunities by conducting training classes for police officers on crime scene awareness and providing related public safety education to community groups. Qualifications A Bachelor’s degree in forensics or other police/science-related field and one year experience in the field OR an Associate’s degree with three years’ experience in the field is required. Completion of Level One Certified Crime Scene Investigator through the International Association of Identification (IAI) is required within two years of employment. Special consideration will be given to those applicants with law enforcement experience who have experience processing crime scenes. All candidates must possess a valid Illinois Class D driver’s license and will be required to successfully pass a polygraph test as well as a post-offer drug screen. Top candidates will have skills in utilizing and maintaining related instrumentation, photography and video equipment and computers, as well as experience in collection of digital video from various systems (business and homes) and converting proprietary videos and enhancement of video footage. Additionally, preferred candidates are those with knowledge in crime scene processing and legal issues pertaining to crime scenes and physical evidence. The ability to effectively communicate both verbally and in writing with attorneys, police personnel, coroner’s office, crime laboratory personnel, and the general public is required. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville seeks a Safety Specialist – Electric to serve as the primary safety resource supporting Naperville’s electric utility operations and construction activities. This position partners with employees to conduct field inspections, strengthen hazard identification and job planning, develop and maintain electric utility safety procedures, coordinate and deliver targeted training, and support incident/near miss investigations and corrective action management. The role emphasizes practical, field-ready risk controls applicable across electric utility environments including contractor oversight.  Serves as a liaison between City safety and electric operations to promote consistent, practical, and field-ready safe work practices. Naperville’s public-sector operations are covered under the Illinois OSHA-approved State Plan (Illinois Department of Labor, Division of Occupational Safety and Health), and work activities are subject to applicable OSHA requirements. Additionally, Naperville follows the American Public Power Association (APPA) Safety Manual. The anticipated hiring range for this position is $74,020.50 to $81,422.55 per year commensurate with credentials and experience. The Pay Grade for this position is E235. For additional information,  click here.   (Download PDF reader) Duties Conducts routine field inspections/observations for electric distribution operations, substations, metering, automation & control, engineering, switching activities, and utility construction work. Documents findings and tracks corrective actions to closure. Partners with supervisors and crews to identify hazards and recommend practical risk controls and corrective actions that can be implemented in the field. Develops, revises, and maintains written safety procedures, safe work practices, and supporting forms/checklists for electric utility operations. Reviews and strengthens job planning and job briefings (tailboards) for high-risk or non-routine work; provides coaching to supervisors and crews to improve hazard recognition and control selection. Participates in and/or facilitates Job Hazard Analyses (JHAs), Job Safety Analyses (JSAs), and risk assessments for new, changing, or non-routine tasks, equipment, processes, and work methods. Develops and delivers targeted safety training and briefings aligned with electric operation needs and coordinates training with departmental resources as needed. Supports monthly safety meetings by developing, reviewing and/or delivering content and reinforcing key safety expectations. Conducts and/or supports incident and near-miss investigations; applies root cause methods and ensures corrective and preventive actions are defined, assigned, tracked, and verified for effectiveness. Serves as a liaison to employees and supervisors by providing responsive guidance, mentoring, and credible field support to improve compliance and safe work performance. Provides technical input for PPE and equipment readiness expectations (selection, use, inspection, and care) aligned with task hazards and operational conditions. Supports contractor safety interfaces on electric projects by helping align safety expectations, reviewing field conditions, and verifying safe work practices. Maintains records and documentation associated with inspections, training, corrective actions, and program activities for compliance and historical purposes. Prepares reports on safety activities, inspection findings, training participation, and corrective action status as directed. Coordinates with the Safety Manager and departmental leadership to support safety goals, leading indicators, and continuous improvement activities aligned with Naperville’s safety program roadmap. Performs all other duties as assigned. Note: The Safety Specialist – Electric position requires routine field presence and may include walking on uneven surfaces, climbing stairs/ladders, and working outdoors in varying weather conditions while wearing appropriate PPE. Work may require exposure to dirt, drafts, fumes, noise, electrical hazards, and/or extreme temperatures. Qualifications Required: Bachelor’s degree in safety, engineering, industrial technology, construction management, or a related field. Five (5) years of experience supporting safety in electric utility operations, electric distribution, substation operations, and/or utility construction (or an equivalent combination of education and experience). Equivalent combinations of education and experience may be substituted. Demonstrated experience conducting site inspections and hazard assessments and developing practical corrective actions. Demonstrated experience developing, revising, and maintaining written safety procedures and/or programs. Training experience (development and delivery). Valid State of Illinois Driver’s License.  Preferred: Safety certification such as CSP, CIH, or CUSP. Strong working knowledge of OSHA regulations applicable to Electric utility operations. Strong working knowledge of APPA Safety Manual. Ability to identify risks and recommend practical, field-ready solutions. Persuasive communication and mentoring skills with credibility among line crews. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE   (Download PDF reader)  for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville’s Public Works Department is currently seeking a Project Manager to manage contracted public works projects and services related to municipal infrastructure maintenance, restoration, and right-of-way improvements.   The Project Manager plans, organizes, coordinates, and reviews the work activities associated with the City’s streetlight maintenance and landscape restoration programs.  Additionally, the PM oversees project schedules, contract compliance, budget administration, and coordination with contractors, residents, utility companies, and other City departments to ensure efficient delivery of public services and infrastructure improvements. The anticipated hiring range for this position is $87,936.35 – $96,729.99 per year, commensurate with credentials and experience.  The Pay Grade for this position is E245.  For additional information, please  click here   (Download PDF reader) . Duties Supervises, reviews, coordinates, prioritizes, and monitors the work of the City’s streetlight maintenance and landscape restoration contracts and related public infrastructure improvement projects. Coordinates with utility providers, contractors, engineering staff, and other City departments regarding streetlight repairs, outages, underground utility conflicts, and restoration activities. Conducts field inspections of streetlight systems, restoration work, parkways, sidewalks, and public rights-of-way to ensure compliance with contract specifications, safety standards, and municipal regulations. Monitors contractor performance, reviews project schedules, and ensures timely completion of maintenance and restoration activities throughout the City. Prepares cost estimates, bid documents, specifications, and contract recommendations for public works maintenance and restoration projects. Monitors contract budgets and tracks expenditures.   Reviews invoices and authorizes payments for contracted services and project work. Prepares, maintains, and monitors service request and work order information utilizing the City’s asset management and work order systems, including Cityworks or similar software platforms. Responds to resident inquiries, complaints, and requests related to streetlight outages, restoration work, landscape repairs, and public right-of-way conditions. Coordinates emergency response activities associated with damaged streetlights, utility restoration, and contractor response efforts. Conducts project meetings with contractors, utility representatives, consultants, and City staff to review project progress, operational issues, and corrective actions. Researches, prepares, and administers grant applications and funding opportunities related to public infrastructure improvements, energy efficiency, and streetscape restoration initiatives. Demonstrates continuous effort to improve operations, streamline work processes, enhance interdepartmental coordination, and provide responsive customer service to residents and stakeholders. Performs all other duties as assigned. Qualifications Required A Bachelor’s Degree in Civil Engineering, Construction Management, Project Management, Public Administration, Urban Forestry, Landscape Architecture, or a related field. Three (3) years of experience leading and/or directing projects (or similar). A valid State of Illinois driver’s license. Preferred Project Management Professional (PMP) certification. Knowledge of operations used in Streetlight Maintenance and Landscape Restoration. Knowledge of relevant ordinances and regulations. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.? Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.? It’s also a great place to work!? Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying.  Incomplete applications are subject to rejection.  Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA).  Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

Job Description The City of Naperville’s Electric Utility is currently seeking a Utility Engineering Manager to supervise a cross-functional engineering team.  The Utility Engineering Manager will mentor, manage, and oversee the work of the engineering team within the Utility.   They will also manage external contractors and consultants as needed to meet the Utility’s goals.  Finally, they will set and manage the Utility’s Capital Improvement and O&M budget for the section each year. The anticipated hiring range for this position is $150,707.46 – $165,778.20 per year, commensurate with credentials and experience.  The Pay Grade for this position is E280.  For additional information, please  click here   (Download PDF reader) . Duties Develops engineering section milestones and goals. Develops and manages the 5-year capital and O&M budget for the engineering section. Leads complex engineering projects. Reviews and approves all engineering designs for the section. Establishes and maintains relationships with external vendors, contractors, and consultants. Directly supervises senior engineering staff. Identifies and solves process flow problems to keep projects on time and on budget. Acts as a subject matter expert on engineering, utility planning, and construction processes. Performs all other duties as assigned. Qualifications Required A Bachelor’s Degree in Electrical, Civil, Mechanical, or another Engineering-related field. 5+ years of work experience in a related field. A valid State of Illinois driver’s license. Preferred A Master Degree or Professional Engineer License. 1-3 years of supervisory experience. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.? Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.? It’s also a great place to work!? Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying.  Incomplete applications are subject to rejection.  Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA).  Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.