Member Service Representative
Cary, IL
Description
Employment Type: Full-Time, On-site #LI-ONSITE
This Member Service Representative position starts at $18.83 per hour with an incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to change lives by proactively helping members achieve their financial goals. You will answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs, allowing you to recommend products and services that will best benefit their individual financial needs.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position:
We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs. We look to find a way to say yes to our members and proactively seek solutions. Advia Member Service Representatives don't just wait for members to come in, they assist in outbound calls to engage the members that they don't physically see in the branches every day to make sure they are aware of the many advantages Advia can offer.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to provide solutions to leave the member better than you found them.
Strong critical-thinking skills
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on Instagram for an inside look at what the #advialife is all about.
IG: advia_careers
May 20, 2024
Full time
Member Service Representative
Cary, IL
Description
Employment Type: Full-Time, On-site #LI-ONSITE
This Member Service Representative position starts at $18.83 per hour with an incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you'll do:
You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to change lives by proactively helping members achieve their financial goals. You will answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs, allowing you to recommend products and services that will best benefit their individual financial needs.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."
Why you should work for us:
There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
Excited to hear more...here are the deets of the position:
We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs. We look to find a way to say yes to our members and proactively seek solutions. Advia Member Service Representatives don't just wait for members to come in, they assist in outbound calls to engage the members that they don't physically see in the branches every day to make sure they are aware of the many advantages Advia can offer.
What you'll need:
To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
A willingness to learn and appreciation of coaching to foster professional growth.
A want to provide solutions to leave the member better than you found them.
Strong critical-thinking skills
Strong communication skills.
Cash handling and customer service experience is strongly preferred, but we can teach this too!
A team centered mentality.
Want to see more?
Check us out on Instagram for an inside look at what the #advialife is all about.
IG: advia_careers
Eastern Florida State College is currently seeking applications for the part-time position of Student Life Assistant on the Melbourne Campus in Melbourne, Florida.
To assist the Melbourne Student Life Coordinator in planning and implementing student activities for students living in EFSC Housing. This position will support and encourage networking between resident students and non-resident students. This position will work in collaboration with the offices of Student Life and Student Housing in the coordination of residence life engagement with the overall student life on the Melbourne campus. They will be active in helping to create, initiate, and assess said engagement.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Bachelor’s degree from a regionally accredited institution preferred.
A self-starter with the ability to anticipate issues and proactively problem solve.
Knowledge of Banner preferred.
High proficiency in use of email and knowledge of Microsoft.
Excellent interpersonal skills and skilled in customer service, communication (oral and written).
Evidence of accuracy, attention to detail, efficiency, and confidentiality in past positions.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase*
* High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input and retrieve information and/or data from the computer.
Ability to lift, pull, push and assist with required set up for campus events.
Works in a variety of settings including but not limited to an office environment, outdoor locations and off campus-venues.
This position will require travel and schedule flexibility.
The hourly rate is $15.00 . This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from May 20, 2024 through May 30, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
May 20, 2024
Part time
Eastern Florida State College is currently seeking applications for the part-time position of Student Life Assistant on the Melbourne Campus in Melbourne, Florida.
To assist the Melbourne Student Life Coordinator in planning and implementing student activities for students living in EFSC Housing. This position will support and encourage networking between resident students and non-resident students. This position will work in collaboration with the offices of Student Life and Student Housing in the coordination of residence life engagement with the overall student life on the Melbourne campus. They will be active in helping to create, initiate, and assess said engagement.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Bachelor’s degree from a regionally accredited institution preferred.
A self-starter with the ability to anticipate issues and proactively problem solve.
Knowledge of Banner preferred.
High proficiency in use of email and knowledge of Microsoft.
Excellent interpersonal skills and skilled in customer service, communication (oral and written).
Evidence of accuracy, attention to detail, efficiency, and confidentiality in past positions.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase*
* High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input and retrieve information and/or data from the computer.
Ability to lift, pull, push and assist with required set up for campus events.
Works in a variety of settings including but not limited to an office environment, outdoor locations and off campus-venues.
This position will require travel and schedule flexibility.
The hourly rate is $15.00 . This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from May 20, 2024 through May 30, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion; hybrid position
What you will do!
The Prior Authorization Review Coordinator (PARC) is responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan and initiating the steps required to complete the processing, review and determination of the PA requests. This position utilizes Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements.
This position also supports Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience within the context of healthcare claims processing.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Workload Planning & Prioritization
Strong Oral and Written Communication, including preparation of reports
Technical and Computer Skills
Training and Technical Assistance
How to apply:
Complete the online application at oregonjobs.org using job number REQ-157052
Application Deadline: 05/26/2024
Salary Range: $3948 - $5483
May 20, 2024
Full time
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion; hybrid position
What you will do!
The Prior Authorization Review Coordinator (PARC) is responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan and initiating the steps required to complete the processing, review and determination of the PA requests. This position utilizes Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements.
This position also supports Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience within the context of healthcare claims processing.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Project Planning and Prioritization
Workload Planning & Prioritization
Strong Oral and Written Communication, including preparation of reports
Technical and Computer Skills
Training and Technical Assistance
How to apply:
Complete the online application at oregonjobs.org using job number REQ-157052
Application Deadline: 05/26/2024
Salary Range: $3948 - $5483
Position
WCF is an A rated insurance carrier growing in the western U.S. We are looking to add a claim professional wanting to join a company with a great culture, competitive pay and great benefits. We work hard to attract and retain the best people to provide leading edge service to our customers. To this end, we have developed a competitive benefit program, work/life program and personal/professional development. Our growth will provide great advancement opportunities. WCF believes the most effective representative results from a great work environment with a healthy life outside of work.
Our claims department has an immediate opening for someone who can demonstrate these WCF Insurance values to join their team as a Senior General Liability Claims Adjuster. This is a full-time, exempt position available to qualified candidates near Sandy, Utah or those willing to relocate to the Salt Lake City area. Positions requires three days a week in office.
Responsibilities
The Senior General Liability Claims Adjuster manages a commercial general liability claim caseload of moderate to high complexity and exposure, from first assignment to conclusion of the claim process. This includes comprehensive commercial policy investigation, analysis, and explanation of coverage applicable to the claim's elements, and resolution. May require onsite inspections and in-person interviews. The person in this position communicates claims decisions and key developments to agents, policyholders, claimants, and attorneys.
Qualifications
The ideal candidate for this position will have:
Bachelor's degree or appropriate combination of insurance industry designations;
At least five years of commercial liability claims adjusting experience;
Construction liability, D&O, E&O claims experience is a plus;
Advanced understanding of state specific Unfair Claims Practices, policy contracts, and other commercial insurance principles;
Familiarity with claims management systems;
Sound literacy in the medical, automotive, and liability terminology and concepts;
Strong communication skills;
Organization, time-management, and decision-making skills;
Proficiency in the Microsoft Office suite and Windows operating system.
Valid Driver's License.
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.
WCF INSURANCE DE&I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace.
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
May 20, 2024
Full time
Position
WCF is an A rated insurance carrier growing in the western U.S. We are looking to add a claim professional wanting to join a company with a great culture, competitive pay and great benefits. We work hard to attract and retain the best people to provide leading edge service to our customers. To this end, we have developed a competitive benefit program, work/life program and personal/professional development. Our growth will provide great advancement opportunities. WCF believes the most effective representative results from a great work environment with a healthy life outside of work.
Our claims department has an immediate opening for someone who can demonstrate these WCF Insurance values to join their team as a Senior General Liability Claims Adjuster. This is a full-time, exempt position available to qualified candidates near Sandy, Utah or those willing to relocate to the Salt Lake City area. Positions requires three days a week in office.
Responsibilities
The Senior General Liability Claims Adjuster manages a commercial general liability claim caseload of moderate to high complexity and exposure, from first assignment to conclusion of the claim process. This includes comprehensive commercial policy investigation, analysis, and explanation of coverage applicable to the claim's elements, and resolution. May require onsite inspections and in-person interviews. The person in this position communicates claims decisions and key developments to agents, policyholders, claimants, and attorneys.
Qualifications
The ideal candidate for this position will have:
Bachelor's degree or appropriate combination of insurance industry designations;
At least five years of commercial liability claims adjusting experience;
Construction liability, D&O, E&O claims experience is a plus;
Advanced understanding of state specific Unfair Claims Practices, policy contracts, and other commercial insurance principles;
Familiarity with claims management systems;
Sound literacy in the medical, automotive, and liability terminology and concepts;
Strong communication skills;
Organization, time-management, and decision-making skills;
Proficiency in the Microsoft Office suite and Windows operating system.
Valid Driver's License.
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.
WCF INSURANCE DE&I MISSION
Promote and embrace a diverse, inclusive, equitable, and safe workplace.
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
King County Department of Local Services, Permitting Division
Renton, WA
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the career-service position of Engineer III .
Our successful candidate will serve in a lead capacity in a multi-disciplinary team and oversee residential, Boundary Line Adjustments and Plat projects. The person in this position will produce timely, accurate, quality reviews and approvals of building and land use development projects. Working in a collaborative manner, Engineer III's work with a higher degree of independence. They apply their years of engineering and project management experience to review a variety of permit types ranging from single-family projects to complex Plat and Short Plat projects, but may work more often on complex high profile, and/or time-sensitive projects. An essential part of the job is to work in a positive, solution-oriented manner with customers and their design/engineering professionals, members of the public, and colleagues.
About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas.
To learn more about the Permitting Division please visit our website at King County Permits .
Our commitment to Equity, Racial and Social Justice:
The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
JOB DUTIES:
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Act as a Lead for a Product line team by training, planning, directing, and monitoring their daily work on development applications.
Providing feedback to product line manager regarding team performance; contribute to performance evaluations.
Conduct final quality control review of development applications for compliance with applicable codes, standards, and best management practices.
Work cooperatively with others in the division and other partner agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards and the King County Surface Water Design Manual.
Participate in the analysis, interpretation, and application of relevant federal, State, and local, laws and regulations.
Review development applications independently for compliance with applicable codes, standards, and best management practices.
Read and locate legal descriptions of property and easements.
Communicate on the job in ways that reflect well upon King County, the County Executive, the department, and the incumbent.
Exhibit and support a culture of superior customer service.
Scrupulously honor commitments made to customers and others.
Approve plans and specifications for construction in consultation with higher level staff.
Act as project manager for assigned projects. Initiate and/or review and approve revisions for assigned projects in consultation with higher level staff.
Model and apply equity and social justice shared values, behaviors, and practices.
Perform other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, structural, survey, and road geometrics.
Advanced knowledge of functional discipline of engineering.
Advanced policy and code analysis and development
Knowledge of supervisory techniques and principles
Proficiency in analytical thinking, problem solving, resolving conflicts, and bringing others to consensus.
Ability to convey technical information to the public, government agencies, engineering and environmental consultants, and developers.
Experience in the interpretation and application of the King County Road Standards and the King County Surface Water Design Manual, or similar or equivalent standard/manuals.
Experience in using common desktop tools, including but not limited to the Microsoft Office suite: Excel, Word, Outlook and PowerPoint.
Demonstrated competence in applying advanced project management principles and practices.
Excellent verbal and written communication skills, including staff training and presentations.
Skill in providing excellent customer service.
Skill in handling multiple competing and changing priorities while producing quality detailed work within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Ability to research and interpret applicable codes, policies, and regulations.
Ability to use engineering software to analyze proposals.
Experience either designing or reviewing civil engineering plans for code compliance.
Desired Qualifications:
Professional License in Civil Engineering, and/or Engineer in Training.
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Experience with Blue Beam (Revu 2018 extreme) or similar versions.
Experience with HEC-RAS, MGS Flood and GIS programs.
Necessary Special Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Must have the ability to work in the field in difficult terrain.
May 17, 2024
Full time
SUMMARY:
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the career-service position of Engineer III .
Our successful candidate will serve in a lead capacity in a multi-disciplinary team and oversee residential, Boundary Line Adjustments and Plat projects. The person in this position will produce timely, accurate, quality reviews and approvals of building and land use development projects. Working in a collaborative manner, Engineer III's work with a higher degree of independence. They apply their years of engineering and project management experience to review a variety of permit types ranging from single-family projects to complex Plat and Short Plat projects, but may work more often on complex high profile, and/or time-sensitive projects. An essential part of the job is to work in a positive, solution-oriented manner with customers and their design/engineering professionals, members of the public, and colleagues.
About the Department of Local Services: King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively, these communities would be the second largest city in the state. The Department of Local Services includes a Director's Office, and the Road Services and Permitting Divisions. Together, this department provides a single executive point of accountability for delivering local services to all unincorporated areas.
To learn more about the Permitting Division please visit our website at King County Permits .
Our commitment to Equity, Racial and Social Justice:
The Department of Local Services is deeply dedicated to fostering equity, racial and social justice in every aspect of our work. Our commitment to “ True North ” values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing, and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.
JOB DUTIES:
Applying equity, racial and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
Act as a Lead for a Product line team by training, planning, directing, and monitoring their daily work on development applications.
Providing feedback to product line manager regarding team performance; contribute to performance evaluations.
Conduct final quality control review of development applications for compliance with applicable codes, standards, and best management practices.
Work cooperatively with others in the division and other partner agencies to resolve permit- and process-related issues, including those related to compliance with King County Road Standards and the King County Surface Water Design Manual.
Participate in the analysis, interpretation, and application of relevant federal, State, and local, laws and regulations.
Review development applications independently for compliance with applicable codes, standards, and best management practices.
Read and locate legal descriptions of property and easements.
Communicate on the job in ways that reflect well upon King County, the County Executive, the department, and the incumbent.
Exhibit and support a culture of superior customer service.
Scrupulously honor commitments made to customers and others.
Approve plans and specifications for construction in consultation with higher level staff.
Act as project manager for assigned projects. Initiate and/or review and approve revisions for assigned projects in consultation with higher level staff.
Model and apply equity and social justice shared values, behaviors, and practices.
Perform other duties as assigned.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
A Bachelor of Science degree in civil engineering; or any equivalent combination of education and experience demonstrating knowledge of engineering principles and site design such as surface water hydrology, soils, traffic, structural, survey, and road geometrics.
Advanced knowledge of functional discipline of engineering.
Advanced policy and code analysis and development
Knowledge of supervisory techniques and principles
Proficiency in analytical thinking, problem solving, resolving conflicts, and bringing others to consensus.
Ability to convey technical information to the public, government agencies, engineering and environmental consultants, and developers.
Experience in the interpretation and application of the King County Road Standards and the King County Surface Water Design Manual, or similar or equivalent standard/manuals.
Experience in using common desktop tools, including but not limited to the Microsoft Office suite: Excel, Word, Outlook and PowerPoint.
Demonstrated competence in applying advanced project management principles and practices.
Excellent verbal and written communication skills, including staff training and presentations.
Skill in providing excellent customer service.
Skill in handling multiple competing and changing priorities while producing quality detailed work within tight timeframes.
Skill in working effectively and cooperatively with a variety of individuals from diverse backgrounds.
Ability to research and interpret applicable codes, policies, and regulations.
Ability to use engineering software to analyze proposals.
Experience either designing or reviewing civil engineering plans for code compliance.
Desired Qualifications:
Professional License in Civil Engineering, and/or Engineer in Training.
Experience in local government permit processing and regulations, or experience in roadway and storm water design and construction.
Experience with Blue Beam (Revu 2018 extreme) or similar versions.
Experience with HEC-RAS, MGS Flood and GIS programs.
Necessary Special Requirements:
An offer of employment will be contingent on the success of a pre-employment physical examination.
Must have a valid Washington State driver's license and the ability to safely operate a motor vehicle throughout the county.
Must have the ability to work in the field in difficult terrain.
Pacific Northwest Research Institute
720 Broadway, Seattle, WA 98122
PNRI is looking for a top-notch Grants Manager to partner and collaborate with the Principal Investigators (PI’s) in the holistic governance of all grants pre- and post-award management. This critical position is accountable for the submission, oversight, reporting, compliance, and relationship management for a portfolio of PNRI’s grants.
The Grants Manager is responsible for researching, preparing, submitting, and managing grant proposals/reports which support PNRI’s goals. This position requires strong writing, communication, budget review, and time and project management skills, with an emphasis on outcome measurement. This position will serve as a liaison between the PI’s and the Finance and Administrative staff. Demonstrated problem solving skills are critical to success, as well as taking initiative and ownership over the role and responsibilities. The successful candidate will be detail oriented, well- organized, and a team player with a high level of work integrity and ethical standards.
Why PNRI?
Not only do we have a long and distinguished history, but we are also a relevant part of the future in genetic research.
Our institute offers a diversity in science; and continues to expand.
Our PI’s are committed to finding opportunities for their labs to collaborate in their pursuit of genetic research to improve human health.
PNRI is building a team and a community dedicated to contributing scientific advances to improve the health of all people.
What you will do:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-Award Responsibilities
Lead grant proposal development and submission—preparing and organizing materials for research proposals, contracts, sub-contracts, agreements, and submitting and monitoring grant application.
Read and understand grant proposal requirements and develop plan for proposal completion, including systematically collecting components (e.g., biosketches, letters of support, facilities descriptions, personnel information); establishing timelines; creating/maintaining collaborative workspaces; and acting as PNRI authorized official, submitting proposal to funding agency.
Maintain and build relationships with funders and other strategic
Analyze and evaluate contract and grant budgets for correct calculation and allowability of expenditure categories such as salaries, percent of effort, salary adjustment increases, fringe benefits, indirect costs, materials, and
Coordinate just-in-time response, collecting and reviewing any documents requested by funding agency.
Maintains proposal and funding
Post-Award Responsibilities
Analyze and evaluate awarded proposals, contracts, and subcontracts for compliance with funding agency, federal, state, and Institute requirements; prepares required acceptance documentation, recommends approval or rejection of deviations from contract specifications.
Perform budget evaluation confirming calculations and allowability of
Maintain grant compliance and reporting, including outcome measurement and grant budgets—taking responsibility for meeting high standards of effectiveness, timeliness, and completeness.
Negotiate and execute all ancillary agreements under sponsored These include but are not limited to subcontracts, consulting agreements, and service agreements.
Maintain master calendar of grants and prospects and all associated files and
Maintain library of grant support documents including resumes, bio-sketches, other support documents, etc.
Coordinate all grant closeout activities, working with PI and grants accountant to ensure all reporting requirements are met.
What you bring:
To perform this job successfully, an individual should be able to demonstrate the requirements listed below which are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree or equivalent experience and/or
Three years of NIH and/or NSF grant management experience with human subject component required.
Validated experience with budgets, progress reporting and other compliance requirements for multiple award types including federal grants.
Demonstrated administrative skills and self-motivated with the ability to set priorities, manage deadlines, problem solve, and manage multiple tasks under minimal supervision in an effective and efficient manner, without a reduction in quality or customer satisfaction.
Verifiable, collaborative team player with a demonstrated track record of partnering, relationship building, and customer service skills.
Intermediate to expert skills in Microsoft Office (specifically Word, Excel and PowerPoint) required. Experience with donor development/CRM software systems a plus.
Experience in a nonprofit environment a
Experience with Intacct software
PNRI is committed to creating a diverse environment and all qualified candidates are encouraged to apply.
How to apply:
Want to be a part of the team PNRI? Please click on the link to submit your application today.
The annual base salary for this position is from $91,000 to $127,000 and the wage offered will be based on experience and qualifications.
PNRI requires vaccination for COVID 19 as a condition of employment. Please see www.pnri.org for more information.
About PNRI:
PNRI is an independent, nonprofit, biomedical research institute with a distinguished history of contributing scientific advances to improve health. We believe genetic research holds untapped potential to improve human health. PNRI pursues an unanswered question in the field of genetics: what keeps people healthy in the face of genetic and environmental risk? At PNRI, our culture encourages originality, risk-taking, and interdisciplinary collaboration.
PNRI is an equal opportunity employer. PNRI does not, and will not, discriminate against any applicant or employee on the basis of race, creed, ancestry, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, citizenship status, mental or physical disability, age, genetic information, veteran status, marital or family status, family or medical care leave, pregnancy or related condition (including childbirth and/or nursing), political affiliation or any other characteristic protected by state or federal law or local ordinance. We believe diversity, equity, inclusion, and belonging is not only good business, it’s the right thing to do.
May 17, 2024
Full time
PNRI is looking for a top-notch Grants Manager to partner and collaborate with the Principal Investigators (PI’s) in the holistic governance of all grants pre- and post-award management. This critical position is accountable for the submission, oversight, reporting, compliance, and relationship management for a portfolio of PNRI’s grants.
The Grants Manager is responsible for researching, preparing, submitting, and managing grant proposals/reports which support PNRI’s goals. This position requires strong writing, communication, budget review, and time and project management skills, with an emphasis on outcome measurement. This position will serve as a liaison between the PI’s and the Finance and Administrative staff. Demonstrated problem solving skills are critical to success, as well as taking initiative and ownership over the role and responsibilities. The successful candidate will be detail oriented, well- organized, and a team player with a high level of work integrity and ethical standards.
Why PNRI?
Not only do we have a long and distinguished history, but we are also a relevant part of the future in genetic research.
Our institute offers a diversity in science; and continues to expand.
Our PI’s are committed to finding opportunities for their labs to collaborate in their pursuit of genetic research to improve human health.
PNRI is building a team and a community dedicated to contributing scientific advances to improve the health of all people.
What you will do:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-Award Responsibilities
Lead grant proposal development and submission—preparing and organizing materials for research proposals, contracts, sub-contracts, agreements, and submitting and monitoring grant application.
Read and understand grant proposal requirements and develop plan for proposal completion, including systematically collecting components (e.g., biosketches, letters of support, facilities descriptions, personnel information); establishing timelines; creating/maintaining collaborative workspaces; and acting as PNRI authorized official, submitting proposal to funding agency.
Maintain and build relationships with funders and other strategic
Analyze and evaluate contract and grant budgets for correct calculation and allowability of expenditure categories such as salaries, percent of effort, salary adjustment increases, fringe benefits, indirect costs, materials, and
Coordinate just-in-time response, collecting and reviewing any documents requested by funding agency.
Maintains proposal and funding
Post-Award Responsibilities
Analyze and evaluate awarded proposals, contracts, and subcontracts for compliance with funding agency, federal, state, and Institute requirements; prepares required acceptance documentation, recommends approval or rejection of deviations from contract specifications.
Perform budget evaluation confirming calculations and allowability of
Maintain grant compliance and reporting, including outcome measurement and grant budgets—taking responsibility for meeting high standards of effectiveness, timeliness, and completeness.
Negotiate and execute all ancillary agreements under sponsored These include but are not limited to subcontracts, consulting agreements, and service agreements.
Maintain master calendar of grants and prospects and all associated files and
Maintain library of grant support documents including resumes, bio-sketches, other support documents, etc.
Coordinate all grant closeout activities, working with PI and grants accountant to ensure all reporting requirements are met.
What you bring:
To perform this job successfully, an individual should be able to demonstrate the requirements listed below which are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree or equivalent experience and/or
Three years of NIH and/or NSF grant management experience with human subject component required.
Validated experience with budgets, progress reporting and other compliance requirements for multiple award types including federal grants.
Demonstrated administrative skills and self-motivated with the ability to set priorities, manage deadlines, problem solve, and manage multiple tasks under minimal supervision in an effective and efficient manner, without a reduction in quality or customer satisfaction.
Verifiable, collaborative team player with a demonstrated track record of partnering, relationship building, and customer service skills.
Intermediate to expert skills in Microsoft Office (specifically Word, Excel and PowerPoint) required. Experience with donor development/CRM software systems a plus.
Experience in a nonprofit environment a
Experience with Intacct software
PNRI is committed to creating a diverse environment and all qualified candidates are encouraged to apply.
How to apply:
Want to be a part of the team PNRI? Please click on the link to submit your application today.
The annual base salary for this position is from $91,000 to $127,000 and the wage offered will be based on experience and qualifications.
PNRI requires vaccination for COVID 19 as a condition of employment. Please see www.pnri.org for more information.
About PNRI:
PNRI is an independent, nonprofit, biomedical research institute with a distinguished history of contributing scientific advances to improve health. We believe genetic research holds untapped potential to improve human health. PNRI pursues an unanswered question in the field of genetics: what keeps people healthy in the face of genetic and environmental risk? At PNRI, our culture encourages originality, risk-taking, and interdisciplinary collaboration.
PNRI is an equal opportunity employer. PNRI does not, and will not, discriminate against any applicant or employee on the basis of race, creed, ancestry, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, citizenship status, mental or physical disability, age, genetic information, veteran status, marital or family status, family or medical care leave, pregnancy or related condition (including childbirth and/or nursing), political affiliation or any other characteristic protected by state or federal law or local ordinance. We believe diversity, equity, inclusion, and belonging is not only good business, it’s the right thing to do.
Safe House Advocate:
The Safe House Advocate’s primary responsibilities are in the areas of crisis intervention services for callers throughout the community, answering our 24/7 helpline, advocacy for all callers and safe house residents. The Safe House Advocate covers a variety of shifts as scheduled which include weekdays, overnights, weekends, holidays, and other times as needed. Must be able to operate in a team environment with Turning Point staff and other entities associated with the 24/7 operations of Safe House. Must have excellent “customer- service” skills and be a supportive listener to clients in crisis, have strong interpersonal skills and a professional demeanor. Must have the ability to handle crisis situations calmly, effectively, and efficiently. Perfect for a mission-oriented person who is compassionate, empathetic and non-judgmental.
The Safe House Advocate position is an essential, non-exempt position.
This position currently pays $20.50 an hour biweekly. Safe House Advocates are eligible for shift differentials as follows:
Safe House Advocates working a second or third shift Monday through Friday earn an additional $1/hr.
Safe House Advocates working Saturday and Sunday: The first shift earns an additional $1.50/hr. (plus any overtime or holiday time, as appropriate)
The second or third shift earns an additional $2.50/hr. (plus any overtime or holiday time, as appropriate).
In addition, we are currently offering a $1,000.00 sign-on bonus.
Turning Point of Lehigh Valley offers health, dental, vision, 401K, life and disability benefits.
We are looking for someone who has a minimum of two years’ relevant work experience in social service or a related field. Must be able to work your scheduled shifts. Some may include weekends, overnights and holidays. A degree in social services is preferred but not required. Must be adept at client database management and virtual communication tools such as Zoom. Preferred candidates will be fluent in English and another language. Must have reliable transportation and a valid driver’s license
Submit a letter explaining why you want to join our team and a resume to hr@turningpointlv.org .
May 16, 2024
Full time
Safe House Advocate:
The Safe House Advocate’s primary responsibilities are in the areas of crisis intervention services for callers throughout the community, answering our 24/7 helpline, advocacy for all callers and safe house residents. The Safe House Advocate covers a variety of shifts as scheduled which include weekdays, overnights, weekends, holidays, and other times as needed. Must be able to operate in a team environment with Turning Point staff and other entities associated with the 24/7 operations of Safe House. Must have excellent “customer- service” skills and be a supportive listener to clients in crisis, have strong interpersonal skills and a professional demeanor. Must have the ability to handle crisis situations calmly, effectively, and efficiently. Perfect for a mission-oriented person who is compassionate, empathetic and non-judgmental.
The Safe House Advocate position is an essential, non-exempt position.
This position currently pays $20.50 an hour biweekly. Safe House Advocates are eligible for shift differentials as follows:
Safe House Advocates working a second or third shift Monday through Friday earn an additional $1/hr.
Safe House Advocates working Saturday and Sunday: The first shift earns an additional $1.50/hr. (plus any overtime or holiday time, as appropriate)
The second or third shift earns an additional $2.50/hr. (plus any overtime or holiday time, as appropriate).
In addition, we are currently offering a $1,000.00 sign-on bonus.
Turning Point of Lehigh Valley offers health, dental, vision, 401K, life and disability benefits.
We are looking for someone who has a minimum of two years’ relevant work experience in social service or a related field. Must be able to work your scheduled shifts. Some may include weekends, overnights and holidays. A degree in social services is preferred but not required. Must be adept at client database management and virtual communication tools such as Zoom. Preferred candidates will be fluent in English and another language. Must have reliable transportation and a valid driver’s license
Submit a letter explaining why you want to join our team and a resume to hr@turningpointlv.org .
Harry Ransom Center, University of Texas at Austin
Harry Ransom Center, 300 W. 21st Street, Austin, TX 78712
General Notes About the Harry Ransom Center: The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.
The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.
The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. To learn more about our institutional mission and values, visit: https://www.hrc.utexas.edu/about/#mission-values .
Purpose To serve as front desk staff at the Harry Ransom Center, which includes welcoming visitors, accepting donations, selling merchandise in the Ransom Center shop, and providing exceptional customer service to Harry Ransom Center visitors while enforcing museum policies and procedures. This role provides administrative support for the Ransom Center shop and volunteer events.
Responsibilities
Welcome visitors and tour groups; provide collection and exhibition assistance to visitors of the Ransom Center galleries. Work collaboratively with visitor services volunteers.
Process donations and merchandise sales as part of the Visitor Services team, using a credit card machine and cash handling. Establish and record sales and receipts, using a point-of-sale program. Restock merchandise in the gift shop. Prepare shop financial reports.
Update volunteer website with exhibition research and policies.
Collect email addresses, visitor numbers, and conduct visitor experience surveys with visitors to the Center.
Assist with scheduling and training for Visitor Services volunteers. Assist in scheduling and confirming group and school tours. Provide recommendations and research on Visitor Services desk role and activities.
Other related functions as assigned.
Required Qualifications
2 years of experience in customer service or front desk coordination.
Proficiency in Microsoft Word, Excel, and PowerPoint
Experience keeping organized records.
Strong organization, time management, and written, verbal, and interpersonal communication skills.
Ability to develop collaborative partnerships with campus and community members.
Ability to interact positively and communicate clearly with supervisor, co-workers, and all constituents including faculty, staff, volunteers, and students.
Availability on weekends.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
3 or more years of experience in customer service or front desk coordination.
UT administrative experience; knowledge of university policies and procedures.
Excellent communication skills and ability to manage front desk duties.
Expert level attention to detail, including documentation of standards for future work.
Demonstrated ability to manage multiple concurrent projects and time.
Familiarity with library or museum visitor services field knowledge.
Salary Range $40,000
Working Conditions Standard office conditions.
Work Shift 40 hours per week. Must be available to work weekends and some evenings.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
For further information and to apply for the position, please see the full job posting: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Visitor-Services-Assistant-I--Harry-Ransom-Center_R_00033217
May 16, 2024
Full time
General Notes About the Harry Ransom Center: The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.
The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.
The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. To learn more about our institutional mission and values, visit: https://www.hrc.utexas.edu/about/#mission-values .
Purpose To serve as front desk staff at the Harry Ransom Center, which includes welcoming visitors, accepting donations, selling merchandise in the Ransom Center shop, and providing exceptional customer service to Harry Ransom Center visitors while enforcing museum policies and procedures. This role provides administrative support for the Ransom Center shop and volunteer events.
Responsibilities
Welcome visitors and tour groups; provide collection and exhibition assistance to visitors of the Ransom Center galleries. Work collaboratively with visitor services volunteers.
Process donations and merchandise sales as part of the Visitor Services team, using a credit card machine and cash handling. Establish and record sales and receipts, using a point-of-sale program. Restock merchandise in the gift shop. Prepare shop financial reports.
Update volunteer website with exhibition research and policies.
Collect email addresses, visitor numbers, and conduct visitor experience surveys with visitors to the Center.
Assist with scheduling and training for Visitor Services volunteers. Assist in scheduling and confirming group and school tours. Provide recommendations and research on Visitor Services desk role and activities.
Other related functions as assigned.
Required Qualifications
2 years of experience in customer service or front desk coordination.
Proficiency in Microsoft Word, Excel, and PowerPoint
Experience keeping organized records.
Strong organization, time management, and written, verbal, and interpersonal communication skills.
Ability to develop collaborative partnerships with campus and community members.
Ability to interact positively and communicate clearly with supervisor, co-workers, and all constituents including faculty, staff, volunteers, and students.
Availability on weekends.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
3 or more years of experience in customer service or front desk coordination.
UT administrative experience; knowledge of university policies and procedures.
Excellent communication skills and ability to manage front desk duties.
Expert level attention to detail, including documentation of standards for future work.
Demonstrated ability to manage multiple concurrent projects and time.
Familiarity with library or museum visitor services field knowledge.
Salary Range $40,000
Working Conditions Standard office conditions.
Work Shift 40 hours per week. Must be available to work weekends and some evenings.
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
For further information and to apply for the position, please see the full job posting: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Visitor-Services-Assistant-I--Harry-Ransom-Center_R_00033217
WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
May 16, 2024
Full time
WSU is seeking a well-rounded Senior Network Analyst with a strong background in both network and security administration to join our growing team. We seek an adaptable individual who can stay abreast of the latest security solutions to ensure WSU remains at the forefront. If you have a background working in education, enterprise, or service provider networks with hands on experience configuring firewalls, VPN’s, routers, switches, and other networking devices then this position may be right for you. You will work on a wide range of projects that include implementing new technologies to adapt to the evolving security landscape and administering daily network and security tasks. You will be responsible for safeguarding our networks and systems from potential cyber threats, ensuring the confidentiality, integrity, and availability of our critical information assets. If you are up for these challenges apply promptly for the best opportunity. Duties Include:
Proactively monitors networks to provide stable, dependable network services across multiple platforms.
Configures and troubleshoots computer networks and participates in the capacity planning process for the network infrastructure.
Maintains LAN , WAN , wireless and security operations by working with a variety of hardware and software vendors to ensure timely problem resolution.
Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
Performs daily network administration tasks and may participate in a 24/7 on-call support rotation.
Monitors, analyzes, and resolves problems associated with the server infrastructure.
Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the network infrastructure.
Participates in defining and implementing procedures as well as follows those established, ensuring the security of the university information assets.
Create and maintain network documentation.
Work in a ticketing system to resolve a wide variety of end user issues.
Respond to and mitigate evolving security threats.
Summary of Responsibilities
Provides administration and day-to-day operation of the University’s highly complex network environments.
Essential Functions
Leads the development, implementation and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery.
Ensures network performance through testing, monitoring, and statistics reporting. Manages and performs network systems software upgrades, including planning and scheduling, testing and coordination.
Participates in the evaluation of new products and technologies to determine those best meet business needs.
Conducts feasibility studies, assesses impacts on existing system configurations, and performs cost benefit analyses to support the selection and purchase of network hardware and software.
Liaises with others to resolve network issues and support network operations as needed.
Leads development projects and advises leadership and users on new or optimal technologies or methods to improve the functionality and/or efficiency. Coaches, trains, or mentors less experienced staff members.
Minimum Education
High school diploma or equivalent by hire date
Preferred Education
Relevant certifications such as CISSP , PCNSE , or CCNP Security
Minimum Experience
Eight (8) years of experience in network administration. Every 30 hours of college coursework can be substituted for one (1) year of experience.
Preferred Experience
Previous experience as a network engineer, security engineer, or senior network administrator.
Previous experience working across multi-vendor network infrastructure platforms such as Cisco, Extreme, Palo Alto or Ruckus
Hands on experience implementing, configuring, and maintaining next generation firewalls, ACL’s, VPNs, and IP Sec Tunnels.
Knowledge, Skills and Abilities
Demonstrated ability to introduce and integrate innovative technologies to drive efficiencies.
Strong problem-solving skills with the ability to recognize and remediate potential problems.
Advanced knowledge in network and security administration.
Ability to translate technical roadmaps and strategies into business solutions.
Ability to troubleshoot a complex security landscape and network issues of a various nature that serves a wide range of stakeholders, providing the root cause analysis.
Willingness to learn new vendor network and security solutions and technologies.
Collaborate with other engineers and teams to implement solutions in accordance with existing standards.
Pay Information
Range beginning point $76,000/yr, adjusted based on qualifications
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Solutions Architect to join an excellent team and work to advance their IT operations.
This position will remain open until filled. However, this posting may be taken down at any time.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
Systems Architect provides the highest level of technical expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems.
The Systems Architect holds responsibility for providing technical direction for software systems, overseeing the evolution of system architecture and quality, and fostering innovation.
Systems Architect guides design, development, while instituting industry best practices and standards.
This role is part of a team that provides technical expertise and leadership to develop, integrate and implement Child Welfare information systems.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND 5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Monthly Salary Range: $7,149 - $10,826
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
To learn more or apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-155795
May 14, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Solutions Architect to join an excellent team and work to advance their IT operations.
This position will remain open until filled. However, this posting may be taken down at any time.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
Systems Architect provides the highest level of technical expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems.
The Systems Architect holds responsibility for providing technical direction for software systems, overseeing the evolution of system architecture and quality, and fostering innovation.
Systems Architect guides design, development, while instituting industry best practices and standards.
This role is part of a team that provides technical expertise and leadership to develop, integrate and implement Child Welfare information systems.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND 5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Monthly Salary Range: $7,149 - $10,826
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
To learn more or apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-155795
Join us—Where your Career is a Force for Good!
Job Description:
We provide Paid-Training – no prior medical experience required! Phlebotomy experience preferred.
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
Standard Schedule (Albany, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
Schedule is provided two to three weeks in advance
Pay Information:
Starting pay $20.50/hr
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Associates degree OR a combination of education and work experience.
Minimum of one year customer service experience in public setting required.
A current, valid driver's license with good driving record may be required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
May 14, 2024
Full time
Join us—Where your Career is a Force for Good!
Job Description:
We provide Paid-Training – no prior medical experience required! Phlebotomy experience preferred.
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
Standard Schedule (Albany, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
Schedule is provided two to three weeks in advance
Pay Information:
Starting pay $20.50/hr
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Associates degree OR a combination of education and work experience.
Minimum of one year customer service experience in public setting required.
A current, valid driver's license with good driving record may be required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The Oregon State Hospital, a division of the Oregon Health Authority , has a fantastic opportunity for multiple Mental Health Therapy Technicians to join an excellent team working to help people recover from their illness and return to their lives in the community. What you will do! Under the supervision of professional staff you will provide physical care, behavioral management, infection control and security activities. In addition, you will participate in the basic care and treatment of, and provide escort service for patients and contribute to the general therapeutic atmosphere of the work unit.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote s an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from.
We offer full medical, vision, and dental , we pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage. We also offer 8 hours of paid sick leave per month, 8 hours of paid vacation leave per month, 24 hours of personal leave each year, and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program . If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
This posting will be used to fill permanent positions located in Salem, OR (2600 Center St NE). These positions are represented by Service Employees International Union (SEIU). OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
Minimum Qualifications:
Eighteen (18) months of experience providing customer service, public assistance or related work that demonstrates the ability to communicate effectively with diverse groups with differing needs;
OR
A current Oregon Certified Nursing Assistant license;
OR
An Associates Degree in a related human services field;
OR
Any combination of education and experience that is commensurate with the above requirements
Desired Attributes:
Experience working in the mental health filed.
Must be able to work more than 8 hours in a day and/or 40 hours in a week as required.
May require working on-call and/or rotating schedules.
Possess basic computer skills and be willing to learn new technologies as they are introduced into the workplace.
Preference may be given to applicants with a current, unencumbered Oregon Certified Nursing Assistant license. Multi-lingual candidates are encouraged to apply.
How to apply:
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Complete the online application.
Complete the Questionnaire.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the Americans with Disabilities Act contact at Jessica Leedham 971-286-8780 or Jessica.Leedham@dhsoha.state.or.us .
Additional Information
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Employees at the Oregon State Hospital may be exposed to the handling, administration, waste, and spill cleanup of hazardous medications, which may result in health impacts to the employee.
Applicants can review the Oregon State Hospital's anti-retaliation notice at www.oregon.gov/oha/OSH/Documents/SB469.pdf
Applicant Help and Support webpage.
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of the process).
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
May 14, 2024
Full time
The Oregon State Hospital, a division of the Oregon Health Authority , has a fantastic opportunity for multiple Mental Health Therapy Technicians to join an excellent team working to help people recover from their illness and return to their lives in the community. What you will do! Under the supervision of professional staff you will provide physical care, behavioral management, infection control and security activities. In addition, you will participate in the basic care and treatment of, and provide escort service for patients and contribute to the general therapeutic atmosphere of the work unit.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote s an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from.
We offer full medical, vision, and dental , we pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage. We also offer 8 hours of paid sick leave per month, 8 hours of paid vacation leave per month, 24 hours of personal leave each year, and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
If you have federal student loan debt or are thinking of going back to school, then you might benefit from the Student Loan Forgiveness Program . If you make 120 qualifying payments on your student loan while working full-time for a qualifying employer, your student loan debt may be forgiven.
This posting will be used to fill permanent positions located in Salem, OR (2600 Center St NE). These positions are represented by Service Employees International Union (SEIU). OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
Minimum Qualifications:
Eighteen (18) months of experience providing customer service, public assistance or related work that demonstrates the ability to communicate effectively with diverse groups with differing needs;
OR
A current Oregon Certified Nursing Assistant license;
OR
An Associates Degree in a related human services field;
OR
Any combination of education and experience that is commensurate with the above requirements
Desired Attributes:
Experience working in the mental health filed.
Must be able to work more than 8 hours in a day and/or 40 hours in a week as required.
May require working on-call and/or rotating schedules.
Possess basic computer skills and be willing to learn new technologies as they are introduced into the workplace.
Preference may be given to applicants with a current, unencumbered Oregon Certified Nursing Assistant license. Multi-lingual candidates are encouraged to apply.
How to apply:
Attention current State of Oregon employees : To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
Complete the online application.
Complete the Questionnaire.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the Americans with Disabilities Act contact at Jessica Leedham 971-286-8780 or Jessica.Leedham@dhsoha.state.or.us .
Additional Information
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time – unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Employees at the Oregon State Hospital may be exposed to the handling, administration, waste, and spill cleanup of hazardous medications, which may result in health impacts to the employee.
Applicants can review the Oregon State Hospital's anti-retaliation notice at www.oregon.gov/oha/OSH/Documents/SB469.pdf
Applicant Help and Support webpage.
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position. (critical elements of the process).
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Join us—Where your Career is a Force for Good!
Job Description:
Position supports our Mobile operations. We provide Paid-Training!
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule (Newburgh, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Salary range 56,800.00 - 75,700.00 - 94,600.00 USD Annual. Pay may increase depending on experience.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
Minimum two years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required.
Ability to work a variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
May 13, 2024
Full time
Join us—Where your Career is a Force for Good!
Job Description:
Position supports our Mobile operations. We provide Paid-Training!
Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule (Newburgh, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Salary range 56,800.00 - 75,700.00 - 94,600.00 USD Annual. Pay may increase depending on experience.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) required
Minimum two years of supervisory/leadership experience
Customer service experience and effective verbal communication skills are required.
Ability to work a variable schedule including early mornings, late nights, weekends, and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join the IsI Cybersecurity team as we fortify our defenses and safeguard our digital landscape! We're thrilled to announce an exciting opportunity for a Cybersecurity Analyst to join our ranks. In an era where digital threats loom large, your expertise will be pivotal in ensuring the integrity and security of our client systems. As a vital member of our cybersecurity team, you'll play a crucial role in identifying vulnerabilities, devising robust defense strategies, and staying ahead of emerging threats. If you're passionate about protecting data, mitigating risks, and thriving in a fast-paced environment, we invite you to embark on this rewarding journey with us. Apply now and be part of our mission to uphold the highest standards of cybersecurity excellence! Duties/Responsibilities:
Compliance and Risk Management: Ensure internal and client compliance with NIST SP 800-171, CMMC, and DFARS 252.204-7012 requirements. Conduct regular risk assessments and audits to identify and mitigate vulnerabilities.
Continuous Cybersecurity Monitoring and Analysis: Provide 24/7 monitoring and analysis services for both internal systems and client networks, using advanced tools to detect and respond to incidents in real-time.
Email Security Management: Manage email security for the organization and its clients by setting email/domain exemptions, blocking malicious activities, and responding to social engineering attempts.
Threat Intelligence and Incident Response: Conduct threat intelligence analysis and incident response, correlating actionable security events and triaging alerts to identify and mitigate threats.
Incident Reporting: Lead detection, response, and mitigation of security incidents, ensuring thorough documentation and reporting in accordance with federal regulations and organizational policies.
Data Analysis and Reporting: Perform extensive log analysis and report on true and false positives to provide clear security status updates to internal stakeholders and clients.
Tool and Security Operations Management: Oversee and manage tools within the Security Operations Center (SOC), including SIEM, email security systems, and endpoint protection, ensuring optimal configuration and management for both the organization and its clients.
Client Communication and Policy Compliance: Maintain clear communication with clients, explaining technical issues and solutions clearly and adhering to escalation procedures while demonstrating excellent customer service.
Professional Development and Mentorship: Participate in and facilitate continuous education and training, and mentor junior cybersecurity staff and interns, enhancing team skills and knowledge.
Operational Flexibility and Leadership: Show adaptability in shift and task assignments, and provide leadership in maintaining strict security protocols and procedures across all operations.
Policy Development: Assist in the development and updating of cybersecurity policies and procedures to bolster security posture and ensure compliance with evolving regulations for both the organization and its clients.
Training and Awareness: Conduct cybersecurity training sessions to elevate awareness of cybersecurity best practices among staff, fostering a proactive security culture within the organization and among clients.
Qualifications:
United States Citizenship required.
Bachelor's degree in cybersecurity or related field, or certification, or equivalent work or military experience.
CompTIA Security+, or any relevant GIAC certifications
Deep knowledge of federal cybersecurity regulations and standards such as NIST SP 800-171, CMMC, and DFARS 252.204-7012.
Experience with security incident response plans, business interruption response plans, ability to research internal or managed cyber security platforms that integrate with the customers infrastructure.
Familiar with current cyber threats, including phishing and ransomware attacks.
Knowledgeable in the ability to upgrade systems network security, compliance standards, and data storage and back up methods.
Possess familiarity in Windows, Linux, Mac, Google cloud platform, Microsoft Entra (Azure) and AWS.
Demonstrate strong knowledge of endpoint operating systems, network hardware and software systems.
Proficiency with authentication mechanism as well as access management fundamentals.
Preferred Qualifications:
Master's degree in cybersecurity
Certified Information Systems Security Professional (CISSP)
Certified Ethical Hacker (CEH)
Experience with technologies to mitigate vulnerabilities.
What we offer:
The salary range for this role is $75,000-$90,000, commensurate with experience
A competitive salary and benefits package
Generous PTO and flexible schedule
Hybrid work schedule
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
Join the IsI Cybersecurity team as we fortify our defenses and safeguard our digital landscape! We're thrilled to announce an exciting opportunity for a Cybersecurity Analyst to join our ranks. In an era where digital threats loom large, your expertise will be pivotal in ensuring the integrity and security of our client systems. As a vital member of our cybersecurity team, you'll play a crucial role in identifying vulnerabilities, devising robust defense strategies, and staying ahead of emerging threats. If you're passionate about protecting data, mitigating risks, and thriving in a fast-paced environment, we invite you to embark on this rewarding journey with us. Apply now and be part of our mission to uphold the highest standards of cybersecurity excellence! Duties/Responsibilities:
Compliance and Risk Management: Ensure internal and client compliance with NIST SP 800-171, CMMC, and DFARS 252.204-7012 requirements. Conduct regular risk assessments and audits to identify and mitigate vulnerabilities.
Continuous Cybersecurity Monitoring and Analysis: Provide 24/7 monitoring and analysis services for both internal systems and client networks, using advanced tools to detect and respond to incidents in real-time.
Email Security Management: Manage email security for the organization and its clients by setting email/domain exemptions, blocking malicious activities, and responding to social engineering attempts.
Threat Intelligence and Incident Response: Conduct threat intelligence analysis and incident response, correlating actionable security events and triaging alerts to identify and mitigate threats.
Incident Reporting: Lead detection, response, and mitigation of security incidents, ensuring thorough documentation and reporting in accordance with federal regulations and organizational policies.
Data Analysis and Reporting: Perform extensive log analysis and report on true and false positives to provide clear security status updates to internal stakeholders and clients.
Tool and Security Operations Management: Oversee and manage tools within the Security Operations Center (SOC), including SIEM, email security systems, and endpoint protection, ensuring optimal configuration and management for both the organization and its clients.
Client Communication and Policy Compliance: Maintain clear communication with clients, explaining technical issues and solutions clearly and adhering to escalation procedures while demonstrating excellent customer service.
Professional Development and Mentorship: Participate in and facilitate continuous education and training, and mentor junior cybersecurity staff and interns, enhancing team skills and knowledge.
Operational Flexibility and Leadership: Show adaptability in shift and task assignments, and provide leadership in maintaining strict security protocols and procedures across all operations.
Policy Development: Assist in the development and updating of cybersecurity policies and procedures to bolster security posture and ensure compliance with evolving regulations for both the organization and its clients.
Training and Awareness: Conduct cybersecurity training sessions to elevate awareness of cybersecurity best practices among staff, fostering a proactive security culture within the organization and among clients.
Qualifications:
United States Citizenship required.
Bachelor's degree in cybersecurity or related field, or certification, or equivalent work or military experience.
CompTIA Security+, or any relevant GIAC certifications
Deep knowledge of federal cybersecurity regulations and standards such as NIST SP 800-171, CMMC, and DFARS 252.204-7012.
Experience with security incident response plans, business interruption response plans, ability to research internal or managed cyber security platforms that integrate with the customers infrastructure.
Familiar with current cyber threats, including phishing and ransomware attacks.
Knowledgeable in the ability to upgrade systems network security, compliance standards, and data storage and back up methods.
Possess familiarity in Windows, Linux, Mac, Google cloud platform, Microsoft Entra (Azure) and AWS.
Demonstrate strong knowledge of endpoint operating systems, network hardware and software systems.
Proficiency with authentication mechanism as well as access management fundamentals.
Preferred Qualifications:
Master's degree in cybersecurity
Certified Information Systems Security Professional (CISSP)
Certified Ethical Hacker (CEH)
Experience with technologies to mitigate vulnerabilities.
What we offer:
The salary range for this role is $75,000-$90,000, commensurate with experience
A competitive salary and benefits package
Generous PTO and flexible schedule
Hybrid work schedule
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
IsI is looking for an IT Support Technician Tier II to join our IT Support team. A Tier II Technician is responsible for resolving complex issues requiring detailed systems and applications knowledge that have been escalated from Tier I. This position reports to the IT Operations Manager.
Duties/Responsibilities:
Diagnose and resolve customer reported system incidents, problems, and events in accordance to SLA Goals
Document, track, and evaluate work completed on support request tickets
Install and configure hardware, software, and peripheral equipment for system users in accordance with organizational standards
Accept Ticket Escalations from Tier I technicians
Troubleshoot system hardware and software issues
Onboarding new employees
Monitor and report client-level computer system performance
Create SOP’s and KB Articles to assist with customer needs
Assist with onboarding & continuing education of all new technicians, and coach them on company processes and procedures
Take directions and manage tasks assigned from Team Leads
Ability to manage multiple service requests at a time
Collaborate with internal teams and members to deliver solutions that exceed client expectations
Assist with technical issue/risk management processes
Follow through on timelines and meet expectations for the support lifecycle
Train clients on support processes and procedures
Use judgment and discretion to recommend changes that result in increased efficiency in the migration process
Assist in the production of client-facing documentation
Work independently and as part of a team to deliver completed requests on time and under budget
Contribute to client knowledge base and assist in creation of SOPs
Provide guidance and coaching for all new technicians during the 90 Day onboarding period
Meet progress points outlined by Team Leads during 90 Onboarding Process
Collab with team members to evaluate and make changes to support desk processes & procedures as needed
Assist with asset inventory & stock
Troubleshoot Microsoft 365 Platform Services across all organizational levels.
Troubleshoot implementations and supporting Microsoft 365 Groups.
Analyze, and deliver operations solutions on the Microsoft 365 platform components.
Assist with the troubleshooting of Microsoft 365 Groups, Teams, OneDrive for Business, Exchange Online, SharePoint Online
Work to become a Subject Matter Expert on Microsoft 365 capabilities and dependencies.
Willingness to participate in after-hours (evenings and weekends) planned maintenance operations and troubleshooting of critical issues
Qualifications:
US Citizenship Required
3+ years troubleshooting and configuring hardware and software
3+ years customer service experience
Knowledge of NIST 800-53, NIST 800-171, NIST 800-172 and CMMC Levels 1, 2, and 3
Experience with infrastructure technology including public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
Experience with Microsoft 365 Applications
Experience with Microsoft 365 Commercial, Microsoft 365 Government Cloud (GCC/GCC-High), Exchange 2007-2016, Exchange Online, One Drive for Business, Microsoft Teams, Microsoft Intune
Experience with MS Azure Active Directory, Office 365 Suite Admin, Multifactor Authentication, Google G-Suite, Windows Server, DNS, VPN Connections, Ticketing Systems, Antivirus Software, Advanced Threat Management Tools, Privileged Access Management, Mobile Device Management, Apple Business Manager
Experience creating and managing SOPs
Experience with Service Level Agreements
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
Preferred Qualifications:
BS Degree in Computer Science, or equivalent work or military experience
ITIL v 4.0, CompTIA A+, CompTIA Sec+, Net+ Certifications
Microsoft 365 Certified: M365 Fundamentals, Messaging Administrator Associate, Teams Administrator Associate, Security Administrator Associate, Teamwork Administrator Associate, Enterprise Administrator Expert, and Modern Desktop Administrator
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs.
Duties/Responsibilities:
The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses.
Be the primary point of contact and build long-term relationships with clients
Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients
Keeping accurate and updated notes regarding client accounts
Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives
Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns
Manage customer expectations
Develop a trusted advisor relationship with C level executives
Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews
Maintain professionalism while resolving client complaints
Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Provide regular reporting to management on client satisfaction, retention, and growth
Qualifications:
United States Citizenship required
Experience overseeing technology implementations
Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3
Experience with Asset Management tools and strategies
Excellent analytical and problem-solving skills
Excellent communication skills (verbal and written), ability to influence without authority
Ability to balance risks in ambiguous and complex situations
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
Highly motivated to contribute and grow within a complex area of emerging importance
Proficient in use of Office 365 Suite
Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations
Works well under pressure and within time/budget constraints to solve problems or meet objectives
Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines
Ability to communicate technical concepts to a broad range of technical and non-technical staff
Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change
Experience working with a complex team to meet strategic and tactical objectives
Collaborate with the sales team to identify upsell and cross-sell opportunities
Preferred Qualifications:
Associates Degree or equivalent work or military experience
Experience with ConnectWise products
Experience with MSP or MSSP
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
May 10, 2024
Full time
ISI Enterprises is seeking a highly motivated and detail-oriented Account Manager to join our team. The Account Manager will be responsible for developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders, and onboarding our clients to our services. Account Managers liaise between customers and cross-functional internal teams as the client's main point of contact to ensure the timely and successful delivery of our solutions according to customer needs.
Duties/Responsibilities:
The candidate must be skilled in understanding and managing the landscape of technical tools and operationalization of the technology within cross functional environments. The candidate must also communicate well, motivate, and lead cross-functional and individual contributor teams independently and participate in coordinating responses.
Be the primary point of contact and build long-term relationships with clients
Conduct email, phone, online presentations, screen-share and in person meetings with all assigned clients
Keeping accurate and updated notes regarding client accounts
Liaise between the client point of contact and internal teams to ensure the timely and successful delivery of our solutions according to customer needs and objectives
Conduct regular check-ins with clients to ensure satisfaction and address any issues or concerns
Manage customer expectations
Develop a trusted advisor relationship with C level executives
Communicate clearly the progress of biannual initiatives to internal and external stakeholders conducting business reviews
Maintain professionalism while resolving client complaints
Maintain job knowledge by staying up to date with CMMC, cyber security, Managed Services and the tools that we deploy
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Provide regular reporting to management on client satisfaction, retention, and growth
Qualifications:
United States Citizenship required
Experience overseeing technology implementations
Experience with the NIST CSF, NIST 800-171, and CMMC 2.0 lvl 1-3
Experience with Asset Management tools and strategies
Excellent analytical and problem-solving skills
Excellent communication skills (verbal and written), ability to influence without authority
Ability to balance risks in ambiguous and complex situations
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
Highly motivated to contribute and grow within a complex area of emerging importance
Proficient in use of Office 365 Suite
Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations
Works well under pressure and within time/budget constraints to solve problems or meet objectives
Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines
Ability to communicate technical concepts to a broad range of technical and non-technical staff
Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change
Experience working with a complex team to meet strategic and tactical objectives
Collaborate with the sales team to identify upsell and cross-sell opportunities
Preferred Qualifications:
Associates Degree or equivalent work or military experience
Experience with ConnectWise products
Experience with MSP or MSSP
What we offer:
The salary range for this role is $60,000-$75,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
THE POSITION
Are you bilingual in English and Haitian Creole? Would you enjoy using this skill to communicate with people to help them and the Commonwealth of Pennsylvania? If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The Department of Human Services (DHS) is searching for an Income Maintenance Caseworker position for the Washington County Assistance Office (CAO). Don't miss out on this great opportunity to help your fellow Pennsylvanians in their time of need. Apply today and join our compassionate and dedicated team of professionals! Watch this video to see how you can make a difference!
DESCRIPTION OF WORK
In this position, you will utilize your bilingual ability to communicate orally and in writing in both Haitian Creole and English to customers, staff, and the public. As an Income Maintenance Caseworker, you will be responsible and accountable for determining eligibility for a variety of human service programs offered through the CAO in accordance with state regulations. These include financial assistance, Medical Assistance, Supplemental Nutrition Assistance Program (SNAP), Low Income Home Energy Assistance Program (LIHEAP), Nursing Home Care and Waivers, as well as other departmental programs. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will complete your work assignments in an office environment. In your day-to-day duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply departmental policy; enter data into an automated eligibility determination system; and type clear and thorough case comments about client circumstances and changes. You will complete your work within established deadlines and in accordance with federal and state policy. You will also comply with regimented policies and procedures as well as stay abreast of major changes which may impact your knowledge and skill. Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
The DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
Travel and overtime as needed. This may change based on operational need.
Free parking!
Salary: In some cases, the starting salary may be non-negotiable. Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $49,839 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements:
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor's degree; or
Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
This position requires the selected candidate to be able to read, write, and speak in Haitian Creole. You may be contacted for a Haitian Creole speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Haitian Creole must be demonstrated during the probationary period to achieve regular status in the position.
You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
May 09, 2024
Full time
THE POSITION
Are you bilingual in English and Haitian Creole? Would you enjoy using this skill to communicate with people to help them and the Commonwealth of Pennsylvania? If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. The Department of Human Services (DHS) is searching for an Income Maintenance Caseworker position for the Washington County Assistance Office (CAO). Don't miss out on this great opportunity to help your fellow Pennsylvanians in their time of need. Apply today and join our compassionate and dedicated team of professionals! Watch this video to see how you can make a difference!
DESCRIPTION OF WORK
In this position, you will utilize your bilingual ability to communicate orally and in writing in both Haitian Creole and English to customers, staff, and the public. As an Income Maintenance Caseworker, you will be responsible and accountable for determining eligibility for a variety of human service programs offered through the CAO in accordance with state regulations. These include financial assistance, Medical Assistance, Supplemental Nutrition Assistance Program (SNAP), Low Income Home Energy Assistance Program (LIHEAP), Nursing Home Care and Waivers, as well as other departmental programs. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will complete your work assignments in an office environment. In your day-to-day duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply departmental policy; enter data into an automated eligibility determination system; and type clear and thorough case comments about client circumstances and changes. You will complete your work within established deadlines and in accordance with federal and state policy. You will also comply with regimented policies and procedures as well as stay abreast of major changes which may impact your knowledge and skill. Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
The DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
Travel and overtime as needed. This may change based on operational need.
Free parking!
Salary: In some cases, the starting salary may be non-negotiable. Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $49,839 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements:
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor's degree; or
Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
This position requires the selected candidate to be able to read, write, and speak in Haitian Creole. You may be contacted for a Haitian Creole speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Haitian Creole must be demonstrated during the probationary period to achieve regular status in the position.
You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Location: Chicago, Illinois
Term: Full time Reports to: Vice President of Development
Founded in 1923, the Better Government Association is a nonpartisan, nonprofit news organization and civic advocate working for transparency, equity and accountability in government across Chicago and Illinois.
With philanthropic contributions accounting for nearly 100% of the budget, partners and supporters ensure the full scope of the BGA’s multifaceted strategy, which encompasses Pulitzer-Prize-winning investigative and solutions-focused reporting, incisive and potent policy reform initiatives and civic engagement work ranging from the halls of power and corporate towers to overlooked and disinvested communities across Chicago and Illinois.
About the Role
The Prospect Development and Systems Manager, a new role, will be an integral development team member, providing a dynamic opportunity to help guide and facilitate development and portfolio systems while serving as the primary manager of the BGA’s WealthEngine and RelSci platforms and donor database, Raiser’s Edge.
We seek an exceedingly meticulous, self-starter who can define this role at a time of growth and innovation for the organization–in a competitive environment in both our news and policy realms. This valued colleague will work closely with the vice president of development, senior manager of major and individual giving, senior manager of institutional giving, and events Manager while sometimes coordinating with the CEO and executive assistant.
This role has two core tenets of responsibility:
As the primary manager of Raiser's Edge daily operations and functionality, they will prioritize data integrity and help inform efficient data-informed fundraising strategies. They will implement and functionalize our systems, mailed appeals and the department’s broader stewardship and engagement plans to support the BGA’s 2024 fundraising goals and tactics.
Focusing on the BGA’s prospect pipeline development and new portfolio system, they will supercharge philanthropic outreach by identifying and tiering WealthEngine and RelSci data lists, appropriately folding in, and tracking board member contacts for optimal portfolio moves management.
Prospect Development and Portfolio System Management
Collaborate closely with the Development team to align portfolio program operations with overall fundraising objectives. Co-lead bi-monthly portfolio meetings, tracking needed moves and activities across budget line prospects and supporters up for renewal.
Lead the strategic implementation and optimization of WealthEngine and RelSci’s comprehensive wealth and philanthropic screening data and relationship mapping.
Analyse WealthEngine data to provide actionable insights and recommendations for fundraising plans.
Leverage data insights to identify, prioritize, and segment potential donors and institutional partners to properly populate the development team’s portfolios, ensuring alignment with organizational goals.
Generate comprehensive reports and analysis of portfolio performance, larger fundraising and engagement plans, and wealth screening outcomes. KPIs could include donor acquisition and renewal rates, ROI analysis of appeal and engagement activities, qualification indicators and outreach (typically four points of contact per new prospect), etc.
Provide in-depth prospect research as needed.
Raiser’s Edge & Systems Administration
Manage daily Raiser’s Edge data entry and operations, including instituting and upholding ongoing thorough measures that ensure its integrity, accuracy, and donor information security.
Responsible for gift entry and processing, working with the BGA finance team and external accounting firm to manage, process, and accurately record all donations of checks, credit cards, stock, and electronic funds transfers.
Responsible for drafting, preparing, and sending acknowledgment letters weekly, emphasizing timeliness, accuracy, and record-keeping.
Provide weekly reports and track fundraising progress towards fiscal year goals and Board impact (give/get). Respond quickly and accurately to data retrieval requests such as mailing lists, event RSVPs, and proposal status queries.
Manage the Raiser’s Edge (RE) database by assessing existing procedures, implementing optimal business solutions to maximize its potential, and integrating best data practices and action tracking to meet future reporting and analysis requirements.
Partner with the senior manager of major and individual giving to manage all large-scale appeals and department engagement mailings, from timelines to building segmented lists, project pricing, and final fulfillment with printer and mail house.
Create and manage segmented lists and reporting of critical engagement touchpoints (e.g., gift receipts, phone call logs, thank you notes, etc.), appeals, and other tactical requests.
Systemize collecting and updating actions, notes, proposals, and constituent information.
Support development events by standardizing events to database integration, ensuring data collection, relationship tracking, and reporting.
Support the development team with various administrative duties, including answering the phone, scheduling meetings, communicating with donor offices, and preparing weekly donor reports.
Other duties as assigned.
Qualifications While preference will be given to candidates who meet all listed qualifications, we encourage applicants who possess a strong combination of relevant skills and experience to apply. We value diverse perspectives and recognize the potential for individuals to contribute significantly to our team.
Passion for fundraising and the BGA’s mission. A commitment to valuing diversity and a desire to contribute to an inclusive and teamwork-oriented working environment is required.
Three to five years of experience in prospect pipeline development and portfolio systems with in-depth knowledge of screening methodologies and relationship mapping.
Working knowledge of philanthropic capacity platforms, i.e. Wealth Engine. Knowledge of or interest in Asana or other cross-functional project management platforms.
Three years + experience working with Raiser’s Edge or comparable database experience, including queries, exports, imports, reports, and data analysis. Working knowledge of Microsoft Office Suite, OLX, and Google is essential.
Strong orientation to customer service; utmost discretion in handling confidential data. Dependability, accuracy, an aptitude for planning, and attention to detail are required.
Able to work in a high-energy environment, meet deadlines, multi-task, and provide effective follow-up with staff and external partners.
Excellent written and oral communication skills with a demonstrated independent work ethic.
Ability to occasionally work evenings or weekends to attend cultivation events as needed.
Compensation and Benefits
This role is a full-time position with a salary range of $70,000. Benefits include health and dental insurance, vision benefits, a comprehensive paid time off package, a commuter spending plan, 401K retirement plan, remote work opportunities, and more. Work Location
BGA staff work remotely two to three days a week and from the office the remainder of the time. Each employee receives a BGA laptop and a $50 monthly stipend toward cell phone expenses. Commitment to Diversity, Equity, Access, and Inclusion The BGA is committed to providing a diverse, equitable, and inclusive workplace where all employees, regardless of gender, race, religion, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal employment and advancement opportunities in our departments, programs, and policies. We’re committed to cultivating and upholding a culture of inclusion and connectedness for all employees. We respect and value diverse life experiences and heritages and actively work to ensure that all voices are valued and heard. How to Apply Please email your cover letter or writing sample and resume to jobs@bettergov.org. The subject line should read Prospect Development and Systems Manager: [Your Name]. We will begin reviewing submissions immediately and consider applicants while the posting remains on our website. Candidates selected for an interview will be notified via email. Please note that incomplete submissions will not be considered.
We look forward to reviewing your materials. Thank you!
May 08, 2024
Full time
Location: Chicago, Illinois
Term: Full time Reports to: Vice President of Development
Founded in 1923, the Better Government Association is a nonpartisan, nonprofit news organization and civic advocate working for transparency, equity and accountability in government across Chicago and Illinois.
With philanthropic contributions accounting for nearly 100% of the budget, partners and supporters ensure the full scope of the BGA’s multifaceted strategy, which encompasses Pulitzer-Prize-winning investigative and solutions-focused reporting, incisive and potent policy reform initiatives and civic engagement work ranging from the halls of power and corporate towers to overlooked and disinvested communities across Chicago and Illinois.
About the Role
The Prospect Development and Systems Manager, a new role, will be an integral development team member, providing a dynamic opportunity to help guide and facilitate development and portfolio systems while serving as the primary manager of the BGA’s WealthEngine and RelSci platforms and donor database, Raiser’s Edge.
We seek an exceedingly meticulous, self-starter who can define this role at a time of growth and innovation for the organization–in a competitive environment in both our news and policy realms. This valued colleague will work closely with the vice president of development, senior manager of major and individual giving, senior manager of institutional giving, and events Manager while sometimes coordinating with the CEO and executive assistant.
This role has two core tenets of responsibility:
As the primary manager of Raiser's Edge daily operations and functionality, they will prioritize data integrity and help inform efficient data-informed fundraising strategies. They will implement and functionalize our systems, mailed appeals and the department’s broader stewardship and engagement plans to support the BGA’s 2024 fundraising goals and tactics.
Focusing on the BGA’s prospect pipeline development and new portfolio system, they will supercharge philanthropic outreach by identifying and tiering WealthEngine and RelSci data lists, appropriately folding in, and tracking board member contacts for optimal portfolio moves management.
Prospect Development and Portfolio System Management
Collaborate closely with the Development team to align portfolio program operations with overall fundraising objectives. Co-lead bi-monthly portfolio meetings, tracking needed moves and activities across budget line prospects and supporters up for renewal.
Lead the strategic implementation and optimization of WealthEngine and RelSci’s comprehensive wealth and philanthropic screening data and relationship mapping.
Analyse WealthEngine data to provide actionable insights and recommendations for fundraising plans.
Leverage data insights to identify, prioritize, and segment potential donors and institutional partners to properly populate the development team’s portfolios, ensuring alignment with organizational goals.
Generate comprehensive reports and analysis of portfolio performance, larger fundraising and engagement plans, and wealth screening outcomes. KPIs could include donor acquisition and renewal rates, ROI analysis of appeal and engagement activities, qualification indicators and outreach (typically four points of contact per new prospect), etc.
Provide in-depth prospect research as needed.
Raiser’s Edge & Systems Administration
Manage daily Raiser’s Edge data entry and operations, including instituting and upholding ongoing thorough measures that ensure its integrity, accuracy, and donor information security.
Responsible for gift entry and processing, working with the BGA finance team and external accounting firm to manage, process, and accurately record all donations of checks, credit cards, stock, and electronic funds transfers.
Responsible for drafting, preparing, and sending acknowledgment letters weekly, emphasizing timeliness, accuracy, and record-keeping.
Provide weekly reports and track fundraising progress towards fiscal year goals and Board impact (give/get). Respond quickly and accurately to data retrieval requests such as mailing lists, event RSVPs, and proposal status queries.
Manage the Raiser’s Edge (RE) database by assessing existing procedures, implementing optimal business solutions to maximize its potential, and integrating best data practices and action tracking to meet future reporting and analysis requirements.
Partner with the senior manager of major and individual giving to manage all large-scale appeals and department engagement mailings, from timelines to building segmented lists, project pricing, and final fulfillment with printer and mail house.
Create and manage segmented lists and reporting of critical engagement touchpoints (e.g., gift receipts, phone call logs, thank you notes, etc.), appeals, and other tactical requests.
Systemize collecting and updating actions, notes, proposals, and constituent information.
Support development events by standardizing events to database integration, ensuring data collection, relationship tracking, and reporting.
Support the development team with various administrative duties, including answering the phone, scheduling meetings, communicating with donor offices, and preparing weekly donor reports.
Other duties as assigned.
Qualifications While preference will be given to candidates who meet all listed qualifications, we encourage applicants who possess a strong combination of relevant skills and experience to apply. We value diverse perspectives and recognize the potential for individuals to contribute significantly to our team.
Passion for fundraising and the BGA’s mission. A commitment to valuing diversity and a desire to contribute to an inclusive and teamwork-oriented working environment is required.
Three to five years of experience in prospect pipeline development and portfolio systems with in-depth knowledge of screening methodologies and relationship mapping.
Working knowledge of philanthropic capacity platforms, i.e. Wealth Engine. Knowledge of or interest in Asana or other cross-functional project management platforms.
Three years + experience working with Raiser’s Edge or comparable database experience, including queries, exports, imports, reports, and data analysis. Working knowledge of Microsoft Office Suite, OLX, and Google is essential.
Strong orientation to customer service; utmost discretion in handling confidential data. Dependability, accuracy, an aptitude for planning, and attention to detail are required.
Able to work in a high-energy environment, meet deadlines, multi-task, and provide effective follow-up with staff and external partners.
Excellent written and oral communication skills with a demonstrated independent work ethic.
Ability to occasionally work evenings or weekends to attend cultivation events as needed.
Compensation and Benefits
This role is a full-time position with a salary range of $70,000. Benefits include health and dental insurance, vision benefits, a comprehensive paid time off package, a commuter spending plan, 401K retirement plan, remote work opportunities, and more. Work Location
BGA staff work remotely two to three days a week and from the office the remainder of the time. Each employee receives a BGA laptop and a $50 monthly stipend toward cell phone expenses. Commitment to Diversity, Equity, Access, and Inclusion The BGA is committed to providing a diverse, equitable, and inclusive workplace where all employees, regardless of gender, race, religion, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal employment and advancement opportunities in our departments, programs, and policies. We’re committed to cultivating and upholding a culture of inclusion and connectedness for all employees. We respect and value diverse life experiences and heritages and actively work to ensure that all voices are valued and heard. How to Apply Please email your cover letter or writing sample and resume to jobs@bettergov.org. The subject line should read Prospect Development and Systems Manager: [Your Name]. We will begin reviewing submissions immediately and consider applicants while the posting remains on our website. Candidates selected for an interview will be notified via email. Please note that incomplete submissions will not be considered.
We look forward to reviewing your materials. Thank you!
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Licensing Qualification Specialist to provide assistance the HLO Licensing Manager in overseeing the authorization and renewal process of multiple boards/councils/programs. Using independent judgement, this position determines an applicant’s qualifications for authorization and renewals, by interpreting statute, administrative rule, and OHA/PHD/HLO polices, and procedures..
What you will do!
You will evaluate applications and supporting documentation for applications to determine eligibility.
You will provide customer service by responding by phone, in writing, and face-to-face to inquiries from the public, career schools, employers, supervisors, national, state, and county associations/organizations referencing statute, rules, policies, and procedures.
You will prepare and send correspondence via email or postal as well as formal correspondence via certified mail.
You will organize, maintain, and enter data into filing systems and electronic data bases.
You will assist, collaborate, and provide research on special projects as needed.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , t o learn more about OHA’s mission, vision and core values.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156291
DEADLINE: 5/16/24
Salary Range: $3948 - $5483
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting documentation is provided and qualification requirements are met to obtain licensure per established guidelines. By assisting current and future licensees, this position assists the HLO in providing excellent customer services while following both state and federal guidelines..
What you will do!
Determine eligibility of applicants and perform requested changes of information.
Prepare correspondence, answer telephones, greet and direct in person customers, or takes messages as needed.
Prepare, create, organize, and maintain filing systems and computerized records.
Verify and collects fees.
Explain and facilitate customer processes.
Issues license and registration forms.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you? We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This is a full-time, permanent position and is represented by a union, SEIU Human Services.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience in customer service.
One year of which must have included explanation of rules, regulations, and policies and responsibility for dealing with unique or unusual situations.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
Possess excellent computer data entry skills to enter information into office database.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156289
DEADLINE: 5/16/24