WORK SCHEDULE: This position is On-Call specifically for Adolescent Housing Services (Under-18), part-time , and non-exempt. Work schedules will vary and may include days, weekends, swing, grave, and holidays depending on program need. Shifts Coverage Needed: (Day shift hours are from 7:00 a.m. to 3:00 p.m. or 8:00 a.m. to 4:00 p.m., Swing shifts are 3:00pm to 11pm or 4:00 p.m. to 12:00 a.m., and Grave shift hours are 11:00 p.m. to 7:00 a.m. or 12:00 a.m. to 8:00 a.m.). On-Calls typically work mostly weekends, holidays, and emergency shift openings but schedules may vary due to emergent needs of program. On-Calls receive $1.75 per hour pay differential in lieu of benefits.
All applicants who work in our Casa de los Amigos program will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT ADOLESCENT HOUSING SERVICES: YouthCare’s Adolescent Housing Services is composed of two short-term shelters - HOPE Center and Adolescent Shelter, a shelter for unaccompanied minors Casa De Los Amigos, and long-term transitional living program Pathways. This department serves adolescents aged 12 to 17, is licensed by Washington State Department of Licensing Resources, and follow the Washington Administrative Codes (WAC 110-145-XXXX).
POSITION SUMMARY: Under the supervision of the Program Manager and/or Program Supervisor at each program location, the On-Call Youth Counselor for Adolescent Housing Services is responsible for the daily management of the program site. All Housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. Youth Counselor's task is to create a safe and caring environment for high risk youth in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
ESSENTIAL RESPONSIBILITIES:
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention to residents. Must be able to apply positive behavior modification techniques and model effective de-escalation and problem-solving skills.
Provide transportation with agency vehicles and or support for appointments (medical, counseling, etc.) as needed.
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filling shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in On-Call basis for the program and the agency, as required by individual program and agency needs.
With direction from Manager or Supervisor, help plan for, direct and/or provide support for recreational, educational, and therapeutic activities that are in alignment with service plans and permanency goals.
Instruct and assist youth in self-care skills/tasks, including personal care and preparing food for meals and snacks in accordance with posted menus. May be required to assist in packing client belongings and cleaning and sanitizing of exited bedrooms.
Depending on program needs, at designated times, prepare and cook meals for up to 20 clients.
Attend and fully participate in training sessions as required by program contracts (a minimum of 24 hours is required per year for Pathways, Hope Center, and Adolescent Shelter. A minimum of 40 hours per year is required for Casa).
Respond to program leadership for shift openings. Must provide monthly availability for at least three shifts per month.
Read and Complete daily progress notes, emails, logbook, and any other tracking documentation of provided client services.
Comply with mandated reporting requirements as outlined in the WACs.
Oversee the safety and cleanliness of the facility, including the restrooms, laundry room, the community room, and adjoining deck. Perform light janitorial work, including vacuuming carpets; taking out trash; sweeping/mopping floors; and similar tasks. Compile maintenance requests and submit to Program Manager or Program Supervisor as needed.
May need to dispense medication, and complete related documentation. May need to perform weekly medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Complete incident reports on any facility damage, medical emergencies or any significant incident which occurs in program or with client care.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
1 year of experience successfully working with at-risk-youth or young adults in a crisis, during outreach efforts or in residential setting.
High School Diploma or GED.
Experience and credentials must comply with program contract requirements including but not limited to the Washington State Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age. DCYF background checks is required for all employees working in Under-18 Housing programs.
Fluency in Spanish (both written and verbal).
PREFERRED REQUIREMENTS:
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. Bilingual candidates strongly encouraged to apply.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Computer software skills including Windows, Microsoft outlook, Microsoft Word
Initiative, creativity, reliability, flexibility, thoroughness
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth.
Ability to coordinate overall program functioning.
Ability to answer program phone, complete intakes/exits, and communicate with guardians, supervisors, and community resources. Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: Tax-deferred 401(k) retirement participation is available to eligible On-Call employees after successful completion of the 90-day Introductory Period. On-Call employees also earn Sick and Safe Leave in compliance with the City of Seattle Ordinance.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is On-Call specifically for Adolescent Housing Services (Under-18), part-time , and non-exempt. Work schedules will vary and may include days, weekends, swing, grave, and holidays depending on program need. Shifts Coverage Needed: (Day shift hours are from 7:00 a.m. to 3:00 p.m. or 8:00 a.m. to 4:00 p.m., Swing shifts are 3:00pm to 11pm or 4:00 p.m. to 12:00 a.m., and Grave shift hours are 11:00 p.m. to 7:00 a.m. or 12:00 a.m. to 8:00 a.m.). On-Calls typically work mostly weekends, holidays, and emergency shift openings but schedules may vary due to emergent needs of program. On-Calls receive $1.75 per hour pay differential in lieu of benefits.
All applicants who work in our Casa de los Amigos program will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT ADOLESCENT HOUSING SERVICES: YouthCare’s Adolescent Housing Services is composed of two short-term shelters - HOPE Center and Adolescent Shelter, a shelter for unaccompanied minors Casa De Los Amigos, and long-term transitional living program Pathways. This department serves adolescents aged 12 to 17, is licensed by Washington State Department of Licensing Resources, and follow the Washington Administrative Codes (WAC 110-145-XXXX).
POSITION SUMMARY: Under the supervision of the Program Manager and/or Program Supervisor at each program location, the On-Call Youth Counselor for Adolescent Housing Services is responsible for the daily management of the program site. All Housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. Youth Counselor's task is to create a safe and caring environment for high risk youth in residence who are preparing to transition to become more self-sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
ESSENTIAL RESPONSIBILITIES:
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention to residents. Must be able to apply positive behavior modification techniques and model effective de-escalation and problem-solving skills.
Provide transportation with agency vehicles and or support for appointments (medical, counseling, etc.) as needed.
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filling shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in On-Call basis for the program and the agency, as required by individual program and agency needs.
With direction from Manager or Supervisor, help plan for, direct and/or provide support for recreational, educational, and therapeutic activities that are in alignment with service plans and permanency goals.
Instruct and assist youth in self-care skills/tasks, including personal care and preparing food for meals and snacks in accordance with posted menus. May be required to assist in packing client belongings and cleaning and sanitizing of exited bedrooms.
Depending on program needs, at designated times, prepare and cook meals for up to 20 clients.
Attend and fully participate in training sessions as required by program contracts (a minimum of 24 hours is required per year for Pathways, Hope Center, and Adolescent Shelter. A minimum of 40 hours per year is required for Casa).
Respond to program leadership for shift openings. Must provide monthly availability for at least three shifts per month.
Read and Complete daily progress notes, emails, logbook, and any other tracking documentation of provided client services.
Comply with mandated reporting requirements as outlined in the WACs.
Oversee the safety and cleanliness of the facility, including the restrooms, laundry room, the community room, and adjoining deck. Perform light janitorial work, including vacuuming carpets; taking out trash; sweeping/mopping floors; and similar tasks. Compile maintenance requests and submit to Program Manager or Program Supervisor as needed.
May need to dispense medication, and complete related documentation. May need to perform weekly medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Complete incident reports on any facility damage, medical emergencies or any significant incident which occurs in program or with client care.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
1 year of experience successfully working with at-risk-youth or young adults in a crisis, during outreach efforts or in residential setting.
High School Diploma or GED.
Experience and credentials must comply with program contract requirements including but not limited to the Washington State Department of Children, Youth & Families (DCYF) background check and must be at least 21 years of age. DCYF background checks is required for all employees working in Under-18 Housing programs.
Fluency in Spanish (both written and verbal).
PREFERRED REQUIREMENTS:
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred. Bilingual candidates strongly encouraged to apply.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Computer software skills including Windows, Microsoft outlook, Microsoft Word
Initiative, creativity, reliability, flexibility, thoroughness
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to deal therapeutically with behavioral and emotional problems presented by youth and understanding of emotionally, physically and sexually abused youth.
Ability to coordinate overall program functioning.
Ability to answer program phone, complete intakes/exits, and communicate with guardians, supervisors, and community resources. Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and youth safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: Tax-deferred 401(k) retirement participation is available to eligible On-Call employees after successful completion of the 90-day Introductory Period. On-Call employees also earn Sick and Safe Leave in compliance with the City of Seattle Ordinance.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
WORK SCHEDULE: This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).
POSITION SUMMARY: Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
CORE RESPONSIBILITIES:
Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.
Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards.
Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc.
Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness.
Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.
Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.
Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed
Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.
Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs.
PROGRAM SPECIFIC RESPONSIBILITIES:
Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours.
Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Contact advice nurse and/or take clients for urgent medical care, as needed.
Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation
At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.
Complete discharge procedures: transport clients to the airport for reunification (as needed).
Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.
Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.
Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Bilingual (English/Spanish)
1 year of experience successfully working with children or young adults.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. This will also include Prevention of Sexual Abuse training every six months.
Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to coordinate overall program functioning.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability to accurately maintain and produce files, records, logs and reports in English.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
Ability and willingness to stay awake and alert during overnight shifts.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).
POSITION SUMMARY: Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
CORE RESPONSIBILITIES:
Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.
Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards.
Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc.
Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness.
Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.
Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.
Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed
Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.
Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs.
PROGRAM SPECIFIC RESPONSIBILITIES:
Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours.
Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Contact advice nurse and/or take clients for urgent medical care, as needed.
Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation
At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.
Complete discharge procedures: transport clients to the airport for reunification (as needed).
Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.
Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.
Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Bilingual (English/Spanish)
1 year of experience successfully working with children or young adults.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. This will also include Prevention of Sexual Abuse training every six months.
Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to coordinate overall program functioning.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability to accurately maintain and produce files, records, logs and reports in English.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
Ability and willingness to stay awake and alert during overnight shifts.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
WORK SCHEDULE: This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).
POSITION SUMMARY: Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
CORE RESPONSIBILITIES:
Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.
Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards.
Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc.
Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness.
Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.
Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.
Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed
Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.
Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs.
PROGRAM SPECIFIC RESPONSIBILITIES:
Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours.
Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Contact advice nurse and/or take clients for urgent medical care, as needed.
Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation
At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.
Complete discharge procedures: transport clients to the airport for reunification (as needed).
Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.
Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.
Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Bilingual (English/Spanish)
1 year of experience successfully working with children or young adults.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. This will also include Prevention of Sexual Abuse training every six months.
Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to coordinate overall program functioning.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability to accurately maintain and produce files, records, logs and reports in English.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
Ability and willingness to stay awake and alert during overnight shifts.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Feb 03, 2023
Full time
WORK SCHEDULE: This position is full-time regular and non-exempt. Shifts Coverage Needed: Grave shifts are generally 11pm-7am, Swing shifts are generally 3:00pm- 11:00pm, and Day shifts are generally 7am-3pm. Shifts include at least one weekend day and holidays. Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
NON-MANAGEMENT EMPLOYEES ARE REPRESENTED BY THE OFFICE AND PROFESSIONAL EMPLOYEES’ INTERNATIONAL UNION (OPEIU) Local 8.
ABOUT CASA DE LOS AMIGOS: This program has 2 locations and 20 beds, serving clients ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS).
POSITION SUMMARY: Under the supervision of the Program Supervisor, the Engagement Specialist is responsible for the daily management of the program site. All housing programs are open 24/7 and per agency licensing requirements, program must maintain safe staff and client ratio to provide services to our clients. In conjunction with other staff, the Engagement Specialist’s task is to create a safe and caring environment for vulnerable young people in residence who are preparing to transition to become more self- sufficient. The position requires an individual who can actively contribute to a positive, stable, responsive, and responsible environment for change.
CORE RESPONSIBILITIES:
Build trust and rapport with young people experiencing homelessness and housing instability, young people who have experienced sexual exploitation and/or young people who are at risk.
Engage, support, coach, and develop young people using healing-centered engagement practices and a strength-based approach.
Provide on-site supervision, while maintaining professional boundaries in providing crisis intervention and services to young people. Must learn and apply positive behavior modification techniques and model effective de-escalation, problem-solving and mediation skills. Be willing to intervene in times of crisis using these skills.
Complete necessary paperwork and data collection, including intake, enrollment, case notes as needed. Additionally complete Incident reports and/or Significant Incident Reports within the required timeframe on any facility damage, medical emergencies, client's welfare and/or any incident which occurs out of the ordinary functioning of the site.
Maintain accurate and timely case records, progress notes, logbooks, and other types of documentation and enter data into YouthCare’s CaseWorthy client management system according to agency standards.
Execute Performance and Quality Improvement (PQI) tasks and accreditation standards and adhere to all agency policies and procedures.
Comply with Agency, Licensing and ORR’s mandated reporting requirement and report suspected abuse, neglect, or sexual exploitation of minors within the required timeframe.
Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for young people.
Support with coordination of basic needs, inclusion of meals, referrals to systems of support, clothing, etc.
Develop and deliver group and individual programming to foster life and social skill development. Programming provides an opportunity for youth and young adults to engage, increase knowledge and skills, and moves young people toward the agency’s four core outcomes - housing stability, financial independence, community support, and wellness.
Work collaboratively with other YouthCare programs, families, school district professionals, crisis services personnel, and staff from other agencies in support of youth.
Communicate client needs and behaviors to the appropriate staff, and refer young people to appropriate and necessary services, as needed.
Oversee the safety and cleanliness of the facility, including disinfecting surfaces and following cleaning protocols in the staff office, restrooms, laundry room, the community room/milieu, school, and client rooms. Perform light janitorial work, including vacuuming/sweeping/mopping; taking out trash; and similar tasks, as outlined by site need and agency protocols. Compile maintenance requests and submit to program leadership/maintenance staff as needed
Participate in regular supervision, client consultations, and staff and agency meetings. Attend and fully participate in meetings, professional development opportunities, and designated training sessions as required.
Obtain and maintain certifications for all required trainings and certifications (including Food Handler’s License, BBP, CPR / First Aid, De-escalation, Mental Health First AID).
Act as a professional representative of YouthCare and maintain a professional working environment (office, personal workspace, agency vehicle, etc.).
Maintains a flexible work schedule (filing shifts on weekends, early and/or late hours) and must be willing to be cross-trained in providing support with shift coverage in on-call basis for the program and the agency, as required by individual program needs.
PROGRAM SPECIFIC RESPONSIBILITIES:
Ensure all client-related data is accurate and updated in the ORR UC Portal, current program documentation system and/or other database(s). Additionally, completing capacity management through Okta-HHS, if working grave hours.
Dispense medication (as needed), and complete related documentation. Perform medical reconciliation and update med binder forms and complete all required documentation according to individual program procedures and timelines.
Contact advice nurse and/or take clients for urgent medical care, as needed.
Maintain an awareness of client whereabouts and line of site supervision, as required. Complete room, bed and safety checks at required intervals and complete required documentation
At designated times, prepare and cook meals for up to 20 residents and staff. Ensure food pantries and fridge are organized and free of expired foods.
Complete discharge procedures: transport clients to the airport for reunification (as needed).
Provide transportation for outings and client appointments; operate the agency vehicle in accordance with law and in a safe manner.
Assist in packing client belongings and cleaning and sanitizing exited bedrooms, and prepping bedrooms for incoming clients.
Immediately report to supervisor on-call any incident which threatens child welfare or is a licensing violation.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
Bilingual (English/Spanish)
1 year of experience successfully working with children or young adults.
High School Diploma or GED.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
Bachelor’s Degree or four years of successful experience with young people in a crisis or refugees/immigrants.
Course work, experience, or training in child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.
Ability to provide a negative TB Test (results must be within one-year of hire date).
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card
Successful completion of pre-service trainings as required by contracting agencies. Trainings such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management. This will also include Prevention of Sexual Abuse training every six months.
Ability to comply with the Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.
Ability to comply with all YouthCare, Casa de los Amigos, State Licensing, and Office of Refugee Resettlement policies.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Excel.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to coordinate overall program functioning.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability to accurately maintain and produce files, records, logs and reports in English.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
Ability and willingness to stay awake and alert during overnight shifts.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
Public Justice Center
201 N. Charles Street, Suite 1200, Baltimore, Maryland 21201
Two Attorneys
Public Justice Center
Baltimore, Maryland
October 2022
Be a critical member in a team of social justice advocates! The Public Justice Center seeks two (2) attorneys to join its Human Right to Housing Team.
The Public Justice Center (“PJC”) and the Human Right to Housing Project
The Public Justice Center pursues systemic change to build a just society. Founded in Maryland in 1985, the PJC uses legal advocacy tools to pursue social justice, economic and racial equity, and fundamental human rights for people who are struggling to provide for their basic needs. The PJC is a civil legal aid office that provides advice and representation to low-income clients, advocates before legislatures and government agencies, and collaborates with community and advocacy organizations. www.publicjustice.org .
The Human Right to Housing Project seeks the realization of a human right to housing that is fair, affordable, habitable, and accessible, with security of tenure and cultural adequacy. The Human Right to Housing Team develops and implements its project priorities with the goal of dismantling white supremacy and advancing race equity. Attorneys provide legal services to low-income tenants in eviction and habitability cases, collaborate with community organizing partners to build tenant power, and advocate in state and local legislatures and government agencies for tenants’ rights. Recent team successes include:
Litigating five precedent-setting appellate opinions protecting tenants’ rights.
Obtaining systemic relief in three class actions as well as a HUD administrative complaint.
Supporting Renters United Maryland and Baltimore Renters United in successfully advocating to pass legislation creating a right to counsel in eviction proceedings, expanding due process rights for tenants, requiring landlords to be licensed to operate, and enhancing other tenants’ rights.
COVID-19 Info: This position is partly remote and partly in the office and at court. Our current policy provides that staff will be required to come to the office, the courts, or other public meetings as necessary, but policies concerning COVID-19 may change as the situation changes. The PJC is providing PPE for employees and guests and maintaining other risk reduction measures in the office.
Core Duties:
Providing legal advice and representation to low-income tenants facing eviction.
Supporting tenant-organizing groups and developing impact strategies for litigation.
Providing know-your-rights trainings and outreach to community groups.
Thorough and timely case and file management, including timekeeping.
Developing and advancing the goals of the Human Right to Housing Team at the PJC, including contributing to the team’s workplan and race equity analysis.
Participating in coalition and team meetings and advancing policy advocacy as needed.
Desired Skills and Experience. The following qualifications are valued for this position. Applicants should also identify other related or supplementary skills and experiences.
Maryland bar admission or admission to another state bar.
Spanish/English bilingual (or proficient) in writing and speaking is strongly preferred.
Prior legal experience with low-income and other oppressed communities and clients.
Passion for social justice and commitment to the vision of the Public Justice Center.
Understanding of the principles of race equity analysis and the intersection of racism and poverty and their application to the PJC’s organizational life and to our work.
Attention to detail and keen organization skills.
Ability to work under deadline and manage multiple tasks.
Lived experience with our client communities highly desired.
Ability to empathize and sensitively respond to people in crisis situations.
Excellent use of MS Outlook, Word, and Excel; database programs a plus.
Strong problem-solving abilities, time management, and organizational skills.
Ability to work independently and collaboratively both in and outside of the PJC.
Compensation: These are full-time, exempt, professional positions. An attorney may be called upon to work hours in excess of 40 hours in a workweek, including the potential for evening and weekend work. Local travel will be required at times. Salary range for an attorney with 1-15 years of experience is $60,000-90,000 and increases with experience, plus $1,000 Spanish language bonus if qualified. The PJC will be reviewing and updating its salary scale in the coming months and strives to maintain parity with state legal employers such as the Offices of Attorney General and Public Defender. An excellent cafeteria benefit package in the annual amount of $15,000 is also provided. This package offers health, dental, disability and life insurance, and retirement options. Cafeteria benefits packages give employees flexibility to choose how to direct their benefits. For example, this package can cover 100% of employee healthcare premiums, but an employee can choose to direct those funds towards retirement if they already have health insurance. PJC employees receive at least 20 days of paid leave, with increases based on length of tenure, 10 paid holidays, and 15 days of sick leave annually.
Applications: Applications should be submitted by November 8, 2022, to be assured of consideration, but applications will be accepted and interviews conducted on a rolling basis until the positions are filled. To apply, please submit, by email only, a cover letter explaining your interest, resume, two legal writing samples, and the names and telephone numbers of three references. Send applications to Matt Hill, hillm@publicjustice.org with “Housing Attorney applicant” in the subject.
Physical/Mental Demands and Office Environment
The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Public Justice Center is an equal opportunity, affirmative action employer that encourages all interested persons to apply regardless of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, marital status, or any other legally protected status. We strongly encourage Black, Latine, Indigenous, and other applicants of color, people with disabilities, and other people historically underrepresented in the practice of law to apply.
SHORT AD: Public Justice Center in Baltimore, MD seeking attorney for housing project. See http://www.publicjustice.org/en/jobs-and-internships-attorney/ now for details. EOE.
Oct 20, 2022
Full time
Two Attorneys
Public Justice Center
Baltimore, Maryland
October 2022
Be a critical member in a team of social justice advocates! The Public Justice Center seeks two (2) attorneys to join its Human Right to Housing Team.
The Public Justice Center (“PJC”) and the Human Right to Housing Project
The Public Justice Center pursues systemic change to build a just society. Founded in Maryland in 1985, the PJC uses legal advocacy tools to pursue social justice, economic and racial equity, and fundamental human rights for people who are struggling to provide for their basic needs. The PJC is a civil legal aid office that provides advice and representation to low-income clients, advocates before legislatures and government agencies, and collaborates with community and advocacy organizations. www.publicjustice.org .
The Human Right to Housing Project seeks the realization of a human right to housing that is fair, affordable, habitable, and accessible, with security of tenure and cultural adequacy. The Human Right to Housing Team develops and implements its project priorities with the goal of dismantling white supremacy and advancing race equity. Attorneys provide legal services to low-income tenants in eviction and habitability cases, collaborate with community organizing partners to build tenant power, and advocate in state and local legislatures and government agencies for tenants’ rights. Recent team successes include:
Litigating five precedent-setting appellate opinions protecting tenants’ rights.
Obtaining systemic relief in three class actions as well as a HUD administrative complaint.
Supporting Renters United Maryland and Baltimore Renters United in successfully advocating to pass legislation creating a right to counsel in eviction proceedings, expanding due process rights for tenants, requiring landlords to be licensed to operate, and enhancing other tenants’ rights.
COVID-19 Info: This position is partly remote and partly in the office and at court. Our current policy provides that staff will be required to come to the office, the courts, or other public meetings as necessary, but policies concerning COVID-19 may change as the situation changes. The PJC is providing PPE for employees and guests and maintaining other risk reduction measures in the office.
Core Duties:
Providing legal advice and representation to low-income tenants facing eviction.
Supporting tenant-organizing groups and developing impact strategies for litigation.
Providing know-your-rights trainings and outreach to community groups.
Thorough and timely case and file management, including timekeeping.
Developing and advancing the goals of the Human Right to Housing Team at the PJC, including contributing to the team’s workplan and race equity analysis.
Participating in coalition and team meetings and advancing policy advocacy as needed.
Desired Skills and Experience. The following qualifications are valued for this position. Applicants should also identify other related or supplementary skills and experiences.
Maryland bar admission or admission to another state bar.
Spanish/English bilingual (or proficient) in writing and speaking is strongly preferred.
Prior legal experience with low-income and other oppressed communities and clients.
Passion for social justice and commitment to the vision of the Public Justice Center.
Understanding of the principles of race equity analysis and the intersection of racism and poverty and their application to the PJC’s organizational life and to our work.
Attention to detail and keen organization skills.
Ability to work under deadline and manage multiple tasks.
Lived experience with our client communities highly desired.
Ability to empathize and sensitively respond to people in crisis situations.
Excellent use of MS Outlook, Word, and Excel; database programs a plus.
Strong problem-solving abilities, time management, and organizational skills.
Ability to work independently and collaboratively both in and outside of the PJC.
Compensation: These are full-time, exempt, professional positions. An attorney may be called upon to work hours in excess of 40 hours in a workweek, including the potential for evening and weekend work. Local travel will be required at times. Salary range for an attorney with 1-15 years of experience is $60,000-90,000 and increases with experience, plus $1,000 Spanish language bonus if qualified. The PJC will be reviewing and updating its salary scale in the coming months and strives to maintain parity with state legal employers such as the Offices of Attorney General and Public Defender. An excellent cafeteria benefit package in the annual amount of $15,000 is also provided. This package offers health, dental, disability and life insurance, and retirement options. Cafeteria benefits packages give employees flexibility to choose how to direct their benefits. For example, this package can cover 100% of employee healthcare premiums, but an employee can choose to direct those funds towards retirement if they already have health insurance. PJC employees receive at least 20 days of paid leave, with increases based on length of tenure, 10 paid holidays, and 15 days of sick leave annually.
Applications: Applications should be submitted by November 8, 2022, to be assured of consideration, but applications will be accepted and interviews conducted on a rolling basis until the positions are filled. To apply, please submit, by email only, a cover letter explaining your interest, resume, two legal writing samples, and the names and telephone numbers of three references. Send applications to Matt Hill, hillm@publicjustice.org with “Housing Attorney applicant” in the subject.
Physical/Mental Demands and Office Environment
The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Public Justice Center is an equal opportunity, affirmative action employer that encourages all interested persons to apply regardless of race, color, national origin, ancestry, ethnicity, citizenship, creed, sex, gender, sexual orientation, gender identity, transgender status, age, religion, genetic information, physical or mental disability, marital status, or any other legally protected status. We strongly encourage Black, Latine, Indigenous, and other applicants of color, people with disabilities, and other people historically underrepresented in the practice of law to apply.
SHORT AD: Public Justice Center in Baltimore, MD seeking attorney for housing project. See http://www.publicjustice.org/en/jobs-and-internships-attorney/ now for details. EOE.
Washington Adventist University Job Description JOB TITLE: Scholarship Coordinator (PT - 20 hrs wk) DEPARTMENT: Student Financial Services REPORTS TO: Director of Student Financial Services DATE: IMMEDIATE OPENING OVERVIEW OF THE UNIVERSITY Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between co-workers are formed as we work together to ensure the success of our students. Regardless of title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities. SUMMARY The Scholarship Coordinator is responsible for administering the University’s scholarship programs, as well as contributing to the overall effectiveness of the Student Financial Services Department and the University. He or she works in a highly responsible, fast-paced position reporting to the Director of Student Financial Services and must be (1) highly proficient with computer technology and database management, (2) able and willing to engage professionally with a broad array of the University’s constituents in the school’s work, and (3) efficient, organized and capable of exercising independent judgment and action. This role will administer internal and external scholarship. RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: The Scholarship Coordinator administers all scholarship program activities, including:
Developing scholarship information, application forms, reports and processes that assure access, accountability and adherence to donor intent, program guidelines and processes as well as the University’s polices.
Communicating with students, parents, counselors, colleges, donors and other involved parties.
Processing applications and managing awards efficiently and accurately in an online scholarship system.
Working with various departments across the campus to determine annual award amounts, disburse funds and prepare reconciliation reports.
Participating in Student in Student Finance Committee meetings.
Assisting with updating policies, procedures, website and marketing materials.
Compiles and reports metrics on a monthly basis to assess the University’s performance in awarding scholarships.
Maintains strict confidentiality of all activities in the Student Financial Services office.
Supports and affirms a culture of distinctive excellence and exceptional service.
Attends university events and required meetings
Attends mandatory weekly Convocation
Performs other duties as assigned.
Scholarship Fund Administration
Steward a portfolio of internal and external scholarship programs. Implement the annual application and selection processes including program design, advertising, recruitment, eligibility review, and customer service with students and families.
Work directly with other departments to ensure the nomination of eligible scholars meets donor intent and established criteria
Respond to general inquiries to Washington Adventist University about all scholarship programs
Assist the Director of Student Financial Services with other scholarship and department tasks as assigned.
REQUIRED QUALIFICATIONS :
Bachelor’s degree and prior experience in scholarship administration within a private or public environment.
Ability to be self-directed and work autonomously and maintain a high degree of organization
Project Management experience
Relationship building and facilitation skills
Adept at Microsoft Office
Excellent communication skills: both written and oral
Ability to manage deadlines and multitask
Proven track record of providing excellent customer service
Ability to work with individuals with diverse backgrounds
PREFERRED QUALIFICATIONS: Prior experience in higher education, financial aid office at an accredited public or private college/university Language Skills:
Bilingual preferably English/Spanish fluency
Exceptional presentation and public speaking ability.
Mathematical and Technology Skills:
Basic computational skills using a calculator.
Working knowledge and application of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Preference given to candidates with experience using Ellucian Colleague.
Other Skills and Abilities:
Must have high energy and a high degree of enthusiasm.
Ability to maintain a high degree of confidentiality regarding extremely sensitive matters.
Ability to travel
Ability and willingness to rotate work schedule between days and evenings.
Ability to work some weekend hours.
Willingness to learn a vast array of systems and websites for financial aid
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will frequently be called upon and must be able to work long hours under stressful conditions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. ADDITIONAL ELIGIBILITY QUALIFICATIONS :
Must be authorized to work in the United States.
Must be able to provide at least three professional references.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time. Title VII Exception Notice Washington Adventist University is a religiously qualified Equal Opportunity Employer under Title VII of the Civil Rights Act. As such the University has the legal right to prefer a member of the Seventh-day Adventist ("SDA") Church in its hiring process. In the event that a qualified SDA candidate is not identified, the University will give the opportunity to candidates who must understand and respect the mission, purpose, and identity of Washington Adventist University as a condition of their employment.
Jun 23, 2021
Part time
Washington Adventist University Job Description JOB TITLE: Scholarship Coordinator (PT - 20 hrs wk) DEPARTMENT: Student Financial Services REPORTS TO: Director of Student Financial Services DATE: IMMEDIATE OPENING OVERVIEW OF THE UNIVERSITY Washington Adventist University (WAU) is a Christ-centered institution of higher education that supports a culture of excellence where all feel valued. Nestled in a desirable residential community in Takoma Park, Maryland, WAU offers its faculty and staff an environment where professional expertise is valued and lasting connections between co-workers are formed as we work together to ensure the success of our students. Regardless of title, every employee supports WAU’s vision of producing graduates who bring moral leadership and competence to their communities. SUMMARY The Scholarship Coordinator is responsible for administering the University’s scholarship programs, as well as contributing to the overall effectiveness of the Student Financial Services Department and the University. He or she works in a highly responsible, fast-paced position reporting to the Director of Student Financial Services and must be (1) highly proficient with computer technology and database management, (2) able and willing to engage professionally with a broad array of the University’s constituents in the school’s work, and (3) efficient, organized and capable of exercising independent judgment and action. This role will administer internal and external scholarship. RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: The Scholarship Coordinator administers all scholarship program activities, including:
Developing scholarship information, application forms, reports and processes that assure access, accountability and adherence to donor intent, program guidelines and processes as well as the University’s polices.
Communicating with students, parents, counselors, colleges, donors and other involved parties.
Processing applications and managing awards efficiently and accurately in an online scholarship system.
Working with various departments across the campus to determine annual award amounts, disburse funds and prepare reconciliation reports.
Participating in Student in Student Finance Committee meetings.
Assisting with updating policies, procedures, website and marketing materials.
Compiles and reports metrics on a monthly basis to assess the University’s performance in awarding scholarships.
Maintains strict confidentiality of all activities in the Student Financial Services office.
Supports and affirms a culture of distinctive excellence and exceptional service.
Attends university events and required meetings
Attends mandatory weekly Convocation
Performs other duties as assigned.
Scholarship Fund Administration
Steward a portfolio of internal and external scholarship programs. Implement the annual application and selection processes including program design, advertising, recruitment, eligibility review, and customer service with students and families.
Work directly with other departments to ensure the nomination of eligible scholars meets donor intent and established criteria
Respond to general inquiries to Washington Adventist University about all scholarship programs
Assist the Director of Student Financial Services with other scholarship and department tasks as assigned.
REQUIRED QUALIFICATIONS :
Bachelor’s degree and prior experience in scholarship administration within a private or public environment.
Ability to be self-directed and work autonomously and maintain a high degree of organization
Project Management experience
Relationship building and facilitation skills
Adept at Microsoft Office
Excellent communication skills: both written and oral
Ability to manage deadlines and multitask
Proven track record of providing excellent customer service
Ability to work with individuals with diverse backgrounds
PREFERRED QUALIFICATIONS: Prior experience in higher education, financial aid office at an accredited public or private college/university Language Skills:
Bilingual preferably English/Spanish fluency
Exceptional presentation and public speaking ability.
Mathematical and Technology Skills:
Basic computational skills using a calculator.
Working knowledge and application of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Preference given to candidates with experience using Ellucian Colleague.
Other Skills and Abilities:
Must have high energy and a high degree of enthusiasm.
Ability to maintain a high degree of confidentiality regarding extremely sensitive matters.
Ability to travel
Ability and willingness to rotate work schedule between days and evenings.
Ability to work some weekend hours.
Willingness to learn a vast array of systems and websites for financial aid
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will frequently be called upon and must be able to work long hours under stressful conditions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. ADDITIONAL ELIGIBILITY QUALIFICATIONS :
Must be authorized to work in the United States.
Must be able to provide at least three professional references.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time. Title VII Exception Notice Washington Adventist University is a religiously qualified Equal Opportunity Employer under Title VII of the Civil Rights Act. As such the University has the legal right to prefer a member of the Seventh-day Adventist ("SDA") Church in its hiring process. In the event that a qualified SDA candidate is not identified, the University will give the opportunity to candidates who must understand and respect the mission, purpose, and identity of Washington Adventist University as a condition of their employment.