*Resolve customer complaints via phone, email, mail, or social media.
*Use telephones to reach out to customers and verify account information.
*Greet customers warmly and ascertain problem or reason for calling.
*Assist with placement of orders, refunds, or exchanges.
*Take payment information and other pertinent information such as addresses and phone numbers.
Change Healthcare is a catalyst for your value-based healthcare system. We are a healthcare technology company that offers software, analytics, network solutions, and technology-enabled services to help create a stronger, more collaborative healthcare system. We help deliver measurable value not only at the point of care, but also before, after, and in between care episodes.
Change Healthcare occupies a uniquely interconnected position at the center of healthcare, serving providers, payers, and consumers. As an independent healthcare IT company, we work with multiple platforms to address diverse needs.