Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Apr 23, 2024
Full time
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. • Manages volunteer recruitment and leadership identification Leads and supports ongoing volunteer recognition and engagement opportunities Serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities). Leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Coordinates disaster mass care services, including feeding, sheltering, distribution of emergency supplies and reunification. Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services. 2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers. Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available to diverse communities. Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership. In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work. Travel: Will involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout Territory, state and Red Cross system . Because the Red Cross is a disaster response organization, staff will be asked to be on 24-hour call during period of major disaster. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. • Manages volunteer recruitment and leadership identification Leads and supports ongoing volunteer recognition and engagement opportunities Serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities). Leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Coordinates disaster mass care services, including feeding, sheltering, distribution of emergency supplies and reunification. Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services. 2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers. Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available to diverse communities. Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership. In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work. Travel: Will involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout Territory, state and Red Cross system . Because the Red Cross is a disaster response organization, staff will be asked to be on 24-hour call during period of major disaster. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. • Manages volunteer recruitment and leadership identification Leads and supports ongoing volunteer recognition and engagement opportunities Serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities). Leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Coordinates disaster mass care services, including feeding, sheltering, distribution of emergency supplies and reunification. Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services. 2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers. Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available to diverse communities. Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership. In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work. Travel: Will involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout Territory, state and Red Cross system . Because the Red Cross is a disaster response organization, staff will be asked to be on 24-hour call during period of major disaster. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1. Program Management and Engagement: DPMs are responsible for the implementation of the Disaster Cycle Services program in a territory in alignment with established metrics and may be assigned the following duties at the discretion of the region. Drivers for these additional responsibilities include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. • Manages volunteer recruitment and leadership identification Leads and supports ongoing volunteer recognition and engagement opportunities Serves in planning capacity in anticipation of larger response and recovery scenarios (this may include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities). Leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders Represent part of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Coordinates disaster mass care services, including feeding, sheltering, distribution of emergency supplies and reunification. Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services. 2. Management of Volunteers & Staff: Identifies and develops volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Hires, trains, coaches, counsels, supports and evaluates performance of direct reports, volunteer leaders and volunteers. Supports and develops a primarily volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensures the development of Disaster Leadership Volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. 3. Local Planning, Training Development, Community Outreach: Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available to diverse communities. Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If qualified volunteer leadership is unavailable, serve during times of disaster as the operational leadership. In conjunction with program support functions in a region, collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 3-5 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals. Management Experience: Minimum of 1-3 years staff management experience. Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work. Travel: Will involve travel. Other Requirements: Upon employment, must be able to learn and become proficient in: ARC programs and procedures Volunteer Management Financial Management Cultural Competency Emergency Management Practices Community Government Partnerships Supply chain and warehousing Disaster technical expertise Job Type: This position can be filled by an employee or a volunteer Essential Functions/Physical Requirements ________________________________________ Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout Territory, state and Red Cross system . Because the Red Cross is a disaster response organization, staff will be asked to be on 24-hour call during period of major disaster. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights