Washington State Department of Ecology
Union Gap, Washington
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Oregon Youth Authority
Salem, Oregon
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Ser Jobs
Houston, TX
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: HR Generalist FLSA Status: Exempt Department: Administration Reports To: Director of Human Resources Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Bachelor’s degree in Human Resources, Business Administration or other related field with HR as a concentration. Master’s degree preferred. Related Experience: A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience. Training: HR-related training. Licenses & Certifications: PHR, SPHR, SHRM-CP, SHRM-SCP POSITION SUMMARY Under the direction of the Director of Human Resources, the HR Generalist responsible for handling all aspects of human resources work. This includes but is not limited to maintaining records of employment, processing necessary paperwork, and ensuring that the human resources processes comply with state, federal, and local regulations. As a priority, the HR Generalist will effectively administer employee benefits plans and policies, payroll, compensation, recruitment and employee relations. This role will be responsible for supporting the Director of Human Resources in the development of HR strategies, plans, policies and programs. Ultimately, this role is responsible for ensuring the HR department supports our employees while conforming to employment laws. ESSENTIAL FUNCTIONS HR Operations
Organize and maintain personnel records, entering new hire data, and updating any previous employees’ data. Update employee records with new hire information and/or changes in employment status. Processing all personnel action forms and ensuring proper approval
Create, manage, and update internal HR databases. Create regular reports and presentations on HR metrics. Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
Conduct new hire orientation and benefits orientation to build a strong foundation for new employees and increase employee engagement. Coordinate exit process for departing employees.
Manage and run the HRIS software of the organization and make sure it’s updated.
Assist the Director of HR in managing and administrating the HR budget.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Write and design employee-centered communications, coordinates with HR Director and the leadership team.
Manage special projects and other duties as assigned by HR Director.
Benefits
Ongoing administration and annual renewal of health, dental, vision, life/AD&D, and disability insurances including:
enrollment/changes/terminations for staff;
coordination with Finance for payroll;
liaison with the benefits broker;
conduct annual competitive review; and
follow and share with the Director trends and developments in the field.
Ensure qualified and non-qualified plans are maintained in compliance with applicable legislation and regulations. Specifically:
all required testing and reporting are completed on a timely basis;
all required filings are completed and filed;
education for participants is ongoing;
maintain relationships with plan record-keeper, consultants, and all service providers for the plans; and
stay current on and update CAO on legislation, trends and developments in the field.
Work with employees to answer benefits questions and assist in processing life events and open enrollment elections.
Payroll
Facilitate payroll management, preparation and payment.
Audit timekeeping reports and PTO balances, maintain accuracy of payroll records, and assist in the preparation of payroll prior to processing. Provide guidance to managers and employees regarding timekeeping, PTO, legal requirements, and policies.
Provide training for all employees on correct use of the payroll system and work with the vendor on system issues. Ensure the accurate and timely application of garnishments and deductions and that payroll is processed on time.
Compensation
Prepare and review compensation and benefits packages
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain organizational charts and detailed job descriptions along with salary records.
Contribute to the analysis of competitive compensation reviews.
Coordinate the process for annual performance and salary reviews.
HR Compliance
Review, revise, and update company policies.
Liaise with external partners (e.g. third-party administrators) and ensure legal compliance.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Talent Acquisition
Forecast hiring needs and ensure recruitment process runs smoothly.
Facilitate talent acquisition initiatives such as posting job ads on careers pages, processing received resumes, and notifying eligible workers of position availability and application status.
Recruit and coordinate interviewing, references, and documentation for staff hiring. Follow up on hiring decisions; Distribute, complete, and process paperwork for new hires. Set up of pre-employment screening.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Talent Development & Management
Assist with development of employee education including maintenance of employee training logs, coordinating training events or programs and recommending resources, as needed.
Responsible for administering performance management program.
Employee Relations
Answer any employee queries about people or HR-related issues, and help them resolve them internally, if possible.
Addressing any employment relations issues, such as work complaints and harassment allegations
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Provide guidance on employee behavior and conflict resolution.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
QUALIFICATIONS
A Bachelor’s degree in Human Resource Management (HRM), Business Administration, or in a related field with HR as a concentration. Master’s degree preferred.
A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience.
Computer literacy (MS Office applications, in particular).
Proven and extensive hands-on experience with HR software, such as HRIS or HRMS (e.g. Paycor, PeopleSoft, Dayforce, Workday).
Proven and extensive hands-on with Applicant Tracking Systems (ATS). Complete knowledge of job boards, HR processes, and recordkeeping.
Solid understanding of employment laws, standards and practices such as title VII, FMLA, ADA, EEO, OSHA, FLSA, PDA, etc.
Solid experience with Payroll systems, processes and legal requirements.
Strong organizational and administrative skills, with the ability to prioritize tasks and projects appropriately.
Excellent verbal, written, and face-to-face communication skills, along with complete knowledge of how to communicate through phone, email, internal memos, etc.
Excellent interpersonal skills with a demonstrated ability to work as a team member. Must be approachable and helpful.
Great problem-solving and analytical skills to manage daily administrative tasks.
Must be able to receive and follow instructions given by management, and develop solutions to unique problems.
Data-driven mindset and demonstrated experience with data analysis, interpretation, and utilization.
Demonstrated ability to keep sensitive information confidential and exercise sound ethical judgment.
Strong critical thinking skills. Strong understanding of Human Resources concepts and overall intellectual curiosity.
Experience with technology such as calendar and scheduling software, computer-based training software, database user interface and query software, desktop publishing software, and document management software
Demonstrated dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: HR Generalist FLSA Status: Exempt Department: Administration Reports To: Director of Human Resources Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Bachelor’s degree in Human Resources, Business Administration or other related field with HR as a concentration. Master’s degree preferred. Related Experience: A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience. Training: HR-related training. Licenses & Certifications: PHR, SPHR, SHRM-CP, SHRM-SCP POSITION SUMMARY Under the direction of the Director of Human Resources, the HR Generalist responsible for handling all aspects of human resources work. This includes but is not limited to maintaining records of employment, processing necessary paperwork, and ensuring that the human resources processes comply with state, federal, and local regulations. As a priority, the HR Generalist will effectively administer employee benefits plans and policies, payroll, compensation, recruitment and employee relations. This role will be responsible for supporting the Director of Human Resources in the development of HR strategies, plans, policies and programs. Ultimately, this role is responsible for ensuring the HR department supports our employees while conforming to employment laws. ESSENTIAL FUNCTIONS HR Operations
Organize and maintain personnel records, entering new hire data, and updating any previous employees’ data. Update employee records with new hire information and/or changes in employment status. Processing all personnel action forms and ensuring proper approval
Create, manage, and update internal HR databases. Create regular reports and presentations on HR metrics. Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
Conduct new hire orientation and benefits orientation to build a strong foundation for new employees and increase employee engagement. Coordinate exit process for departing employees.
Manage and run the HRIS software of the organization and make sure it’s updated.
Assist the Director of HR in managing and administrating the HR budget.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Write and design employee-centered communications, coordinates with HR Director and the leadership team.
Manage special projects and other duties as assigned by HR Director.
Benefits
Ongoing administration and annual renewal of health, dental, vision, life/AD&D, and disability insurances including:
enrollment/changes/terminations for staff;
coordination with Finance for payroll;
liaison with the benefits broker;
conduct annual competitive review; and
follow and share with the Director trends and developments in the field.
Ensure qualified and non-qualified plans are maintained in compliance with applicable legislation and regulations. Specifically:
all required testing and reporting are completed on a timely basis;
all required filings are completed and filed;
education for participants is ongoing;
maintain relationships with plan record-keeper, consultants, and all service providers for the plans; and
stay current on and update CAO on legislation, trends and developments in the field.
Work with employees to answer benefits questions and assist in processing life events and open enrollment elections.
Payroll
Facilitate payroll management, preparation and payment.
Audit timekeeping reports and PTO balances, maintain accuracy of payroll records, and assist in the preparation of payroll prior to processing. Provide guidance to managers and employees regarding timekeeping, PTO, legal requirements, and policies.
Provide training for all employees on correct use of the payroll system and work with the vendor on system issues. Ensure the accurate and timely application of garnishments and deductions and that payroll is processed on time.
Compensation
Prepare and review compensation and benefits packages
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain organizational charts and detailed job descriptions along with salary records.
Contribute to the analysis of competitive compensation reviews.
Coordinate the process for annual performance and salary reviews.
HR Compliance
Review, revise, and update company policies.
Liaise with external partners (e.g. third-party administrators) and ensure legal compliance.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Talent Acquisition
Forecast hiring needs and ensure recruitment process runs smoothly.
Facilitate talent acquisition initiatives such as posting job ads on careers pages, processing received resumes, and notifying eligible workers of position availability and application status.
Recruit and coordinate interviewing, references, and documentation for staff hiring. Follow up on hiring decisions; Distribute, complete, and process paperwork for new hires. Set up of pre-employment screening.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Talent Development & Management
Assist with development of employee education including maintenance of employee training logs, coordinating training events or programs and recommending resources, as needed.
Responsible for administering performance management program.
Employee Relations
Answer any employee queries about people or HR-related issues, and help them resolve them internally, if possible.
Addressing any employment relations issues, such as work complaints and harassment allegations
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Provide guidance on employee behavior and conflict resolution.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
QUALIFICATIONS
A Bachelor’s degree in Human Resource Management (HRM), Business Administration, or in a related field with HR as a concentration. Master’s degree preferred.
A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience.
Computer literacy (MS Office applications, in particular).
Proven and extensive hands-on experience with HR software, such as HRIS or HRMS (e.g. Paycor, PeopleSoft, Dayforce, Workday).
Proven and extensive hands-on with Applicant Tracking Systems (ATS). Complete knowledge of job boards, HR processes, and recordkeeping.
Solid understanding of employment laws, standards and practices such as title VII, FMLA, ADA, EEO, OSHA, FLSA, PDA, etc.
Solid experience with Payroll systems, processes and legal requirements.
Strong organizational and administrative skills, with the ability to prioritize tasks and projects appropriately.
Excellent verbal, written, and face-to-face communication skills, along with complete knowledge of how to communicate through phone, email, internal memos, etc.
Excellent interpersonal skills with a demonstrated ability to work as a team member. Must be approachable and helpful.
Great problem-solving and analytical skills to manage daily administrative tasks.
Must be able to receive and follow instructions given by management, and develop solutions to unique problems.
Data-driven mindset and demonstrated experience with data analysis, interpretation, and utilization.
Demonstrated ability to keep sensitive information confidential and exercise sound ethical judgment.
Strong critical thinking skills. Strong understanding of Human Resources concepts and overall intellectual curiosity.
Experience with technology such as calendar and scheduling software, computer-based training software, database user interface and query software, desktop publishing software, and document management software
Demonstrated dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.