The Central Administrative Office of Legal Aid Services of Oregon (LASO) is seeking full-time Executive Administrator. This position is based in Portland and is eligible for partial remote work. Background LASO is a non-profit law firm that represents low-income Oregonians in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. Our Central Administrative office provides administrative oversight and support for those statewide offices. LASO is an effective, high-quality legal services law firm that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. Job Summary We are in search of a highly organized and detail-oriented Executive Administrator to deliver indispensable support to our executive team, overseeing the operations of a prominent statewide non-profit law firm. The ideal candidate will demonstrate excellence in managing the day-to-day administrative activities inherent to a legal environment, all while upholding a steadfast commitment to diversity and justice. A crucial aspect of this role involves maintaining the utmost standards of confidentiality, as mandated by both the Oregon State Bar and relevant laws and regulations. Responsibilities 1. Calendars, Communication and Confidential Information Handling:
Efficiently manage executive calendars, schedules, and appointments.
Facilitate seamless office communication and handle confidential information with discretion.
2. Office Management:
Coordinate travel for executive staff and board members.
Process mail, document checks, and maintain an electronic check log.
Manage office supply inventory, ordering, and demonstrate proficiency in database management.
3. Document Formatting, Presentations, and Executive Financial Duties:
Utilize Microsoft Office suite and Excel for creating reports and presentations.
Assist with formatting issues in documents.
Prepare drafts of internal memos, policies, and other documents.
Assist with payroll tasks and manage office and statewide subscriptions and invoices.
4. Human Resources Support:
Assist in drafting, posting, and developing job postings.
Maintain organized personnel files and coordinate administrative tasks related to HR processes.
Coordinate LASO’s participation in job fairs and recruiting events.
5. Event Coordination:
Create, coordinate, and attend events that elevate LASO’s reputation, morale, and/or development.
6. Board Meetings and Virtual Platforms:
Schedule, email and prepare for general and executive committee board meeting notices, and other associated materials.
Provide transcription services as needed for the recording and creation of meeting minutes.
Qualifications
Proven experience as an Office Administrator or in a similar role.
High level administrative and organizational skills with excellent attention to detail.
Strong organizational and multitasking abilities.
Ability to work collaboratively as part of a team.
Excellent clerical skills including transcription services and file management.
Strong skills with various software programs including Word, Excel, Acrobat Pro and database management.
Excellent written and verbal communication skills. Familiarity with both Zoom and Microsoft Teams platforms.
Good judgment, ability to handle stress, and initiative.
Demonstrated ability to troubleshoot problems and provide solutions for streamlined processes.
Demonstrated commitment to justice for low-income communities.
Demonstrated commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression.
Salary/ Benefits Compensation is based on a 35-hour work week. Salary range is $55,200 – 61,200 for 0-5 years' experience; $62,400 - 67,200 for 6-10 years’ experience; and $68,400 - $79,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually for bilingual ability, depending on proficiency. Full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and up to $2000 for moving expenses. Closing Date Review of resumes to begin 03/18/2024. Applications will be accepted until position is filled. Applications Send resume, references, and letter of interest by email to: Jeremy Aliason Legal Aid Services of Oregon 520 SW Sixth Avenue, Suite 1130 Portland, OR 97204 Centraljobs@lasoregon.org Supplemental question Please provide a written response to the following question and submit it as part of your application materials. Limit response to 500 words. LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Feb 23, 2024
Full time
The Central Administrative Office of Legal Aid Services of Oregon (LASO) is seeking full-time Executive Administrator. This position is based in Portland and is eligible for partial remote work. Background LASO is a non-profit law firm that represents low-income Oregonians in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focus on services to farmworkers and on issues impacting Native Americans. Our Central Administrative office provides administrative oversight and support for those statewide offices. LASO is an effective, high-quality legal services law firm that is committed to advocacy strategies having the broadest possible impact on client community problems. LASO is actively working to build an inclusive organizational culture that centers on racial equity. LASO is committed to recruiting and retaining a diverse workforce and providing a welcoming and culturally responsive environment for our staff and clients. Job Summary We are in search of a highly organized and detail-oriented Executive Administrator to deliver indispensable support to our executive team, overseeing the operations of a prominent statewide non-profit law firm. The ideal candidate will demonstrate excellence in managing the day-to-day administrative activities inherent to a legal environment, all while upholding a steadfast commitment to diversity and justice. A crucial aspect of this role involves maintaining the utmost standards of confidentiality, as mandated by both the Oregon State Bar and relevant laws and regulations. Responsibilities 1. Calendars, Communication and Confidential Information Handling:
Efficiently manage executive calendars, schedules, and appointments.
Facilitate seamless office communication and handle confidential information with discretion.
2. Office Management:
Coordinate travel for executive staff and board members.
Process mail, document checks, and maintain an electronic check log.
Manage office supply inventory, ordering, and demonstrate proficiency in database management.
3. Document Formatting, Presentations, and Executive Financial Duties:
Utilize Microsoft Office suite and Excel for creating reports and presentations.
Assist with formatting issues in documents.
Prepare drafts of internal memos, policies, and other documents.
Assist with payroll tasks and manage office and statewide subscriptions and invoices.
4. Human Resources Support:
Assist in drafting, posting, and developing job postings.
Maintain organized personnel files and coordinate administrative tasks related to HR processes.
Coordinate LASO’s participation in job fairs and recruiting events.
5. Event Coordination:
Create, coordinate, and attend events that elevate LASO’s reputation, morale, and/or development.
6. Board Meetings and Virtual Platforms:
Schedule, email and prepare for general and executive committee board meeting notices, and other associated materials.
Provide transcription services as needed for the recording and creation of meeting minutes.
Qualifications
Proven experience as an Office Administrator or in a similar role.
High level administrative and organizational skills with excellent attention to detail.
Strong organizational and multitasking abilities.
Ability to work collaboratively as part of a team.
Excellent clerical skills including transcription services and file management.
Strong skills with various software programs including Word, Excel, Acrobat Pro and database management.
Excellent written and verbal communication skills. Familiarity with both Zoom and Microsoft Teams platforms.
Good judgment, ability to handle stress, and initiative.
Demonstrated ability to troubleshoot problems and provide solutions for streamlined processes.
Demonstrated commitment to justice for low-income communities.
Demonstrated commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression.
Salary/ Benefits Compensation is based on a 35-hour work week. Salary range is $55,200 – 61,200 for 0-5 years' experience; $62,400 - 67,200 for 6-10 years’ experience; and $68,400 - $79,200 for 11-30 years' experience annually; salaries are determined by relevant work experience. An additional $4,300 to $5,700 annually for bilingual ability, depending on proficiency. Full benefits package including individual and family health, vision, and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation, and sick leave; and up to $2000 for moving expenses. Closing Date Review of resumes to begin 03/18/2024. Applications will be accepted until position is filled. Applications Send resume, references, and letter of interest by email to: Jeremy Aliason Legal Aid Services of Oregon 520 SW Sixth Avenue, Suite 1130 Portland, OR 97204 Centraljobs@lasoregon.org Supplemental question Please provide a written response to the following question and submit it as part of your application materials. Limit response to 500 words. LASO is committed to achieving justice for the low-income communities of Oregon. Our client communities include people of color, farmworkers, LGBTQ+ people, immigrants, seniors, people with lived experiences of homelessness, veterans, people with disabilities, and people from other underrepresented groups. It is essential to our mission that we also work to create an inclusive and respectful workplace environment in which differences are acknowledged and valued. How do you think your personal background or experiences, professional or otherwise, have prepared you to: (1) serve our diverse client communities effectively, (2) work effectively with colleagues from backgrounds different than your own, (3) acknowledge the systemic barriers that our clients face, and (4) contribute to our efforts to achieve racial justice? Feel free to provide examples and apply various aspects of your life and personal experiences in your response. We celebrate diversity. LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Jun 15, 2023
Full time
Legal Aid Services of Oregon (LASO), is seeking a full-time Bilingual English/Spanish Intake Specialist for its downtown Portland office. While the person in this position will generally work from the Portland Office, we do offer the option of a remote work schedule. Background LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs provide services to farmworkers and representation on Native American issues. LASO is an effective, high-quality legal services program committed to advocacy strategies that will have a demonstrable effect on community problems. The Portland Regional Office of LASO (LASO-PRO) serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace. Responsibilities
Answer a high volume of incoming calls using a robust phone system and work with walk-in clients.
Screen potential clients and perform screening interviews for consultations.
Provide detailed referrals and general legal information.
Identify legal issues.
Maintain a calm demeanor in a demanding environment.
Other receptionist / office support tasks as needed.
Qualifications 0–6 years of experience. The ideal candidate has strong interpersonal and stress management skills, is highly organized and has experience with phone systems / reception tasks. Individuals committed to advocacy for the legal rights of low-income and other vulnerable populations are encouraged to apply. Applicants must be fluent in written and oral Spanish and English and be able to speak Spanish fluently in a professional environment. Salary/Benefits Compensation is based on a 35-hour work week. Salary range is $44.2K – 49.7K for 0-5 years’ experience; $50.8K - 55.2K for 6-10 years’ experience and $56.3K-66.2K for 11-20 years’ experience annually; salaries are determined by relevant work experience and our Collective Bargaining Agreement. Additional $4.3K annually for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses. Closing Date Review of resumes to begin September 15, 2023. Applications Send cover letter and resume to: Ada Sprengelmeyer, Administrator Legal Aid Services of Oregon projobs@lasoregon.org As part of your cover letter, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity. Please note – we will only review applications received via email, and will not download applications submitted or recommended from employment platforms.
If you require reasonable accommodation for a disability during the application/hiring process, please contact Meghan Collins, Director of Administration, at Meghan.Collins@lasoregon.org. We celebrate diversity LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position.
Location: Portland OR
Position Status: Full-time, Exempt, Regular
Minimum Starting Salary: $80,000 commensurate with experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Information Technology Department Summary
The Information Technology Department ensures that Mercy Corps’ global workforce has the infrastructure, security, support, and technology they need to fulfill their critical missions.
The Position (IT Security Administrator)
The IT Security Administrator will work to strengthen the agency’s overall cybersecurity posture. This person will be a member of the Information Security team, leading on developing and maintaining global information security policies. This position will have a significant role in the formation and implementation of a global information security program based on the Center for Internet Security (CIS) controls and protocols. They will also develop, implement and maintain a Privilege Access Management system, acting as the subject matter expert providing the first line of support throughout the agency. The IT Security Administrator will work with our cybersecurity partner to oversee various services provided such as Threat Hunting and Response, Continual Vulnerability Scanning and Mitigation. This person will respond to all cyber security incidents, investigations, mitigations and reporting. This person will also work with M365 and SharePoint administrators to ensure effective security practices are in place around data access and sharing. This position must have a strong understanding of the security implications of Identity management and SSO technology.
This person should have a strong background in systems / network administration to provide backup support for network infrastructure administration including support of Linux and Windows servers. They will work to improve the availability, supportability, security of servers, networks, and applications, contribute in developing and administering Mercy Corps cloud hosted platforms.
Essential Responsibilities
Develop and implement Global Information Security policies and protocols based on CIS controls.
Monitor, report, and respond to security alerts in the M365/Intune environment (such as reporting around non-compliant devices, devices that are not encrypted, or other security related alerts / reports in our M365 tenant)
Determine security violations and vulnerabilities by conducting periodic audits.
Identify, report on and mitigate risk within the Mercy Corps Information Technology ecosystem
Implement security improvements by assessing current situations, evaluating trends, and anticipating requirements.
Improves system security by implementing and managing security controls
Prepare reports and action plans during security events
Reviews and coordinates remediation of vulnerabilities identified in Security Scans
Provide back-up support for administering and maintaining network equipment, including firewalls, routers, and switches.
Provide backup support for Virtual environments including computer storage and networking.
Ensure secure operation of all servers and services through the use of security and encryption tools such as SSH and SSL.
Monitor system logs and activity on all servers.
Document and log all changes to system software and configurations.
Identify, maintain, and use software tools for network operations and management as necessary.
Provide technical support for source code control system and issue tracking system.
Supervisory Responsibility
None
Accountability
Reports Directly To: Director, Global Infrastructure and Support
Works Directly With: Data Protection and Privacy Team, Data Services Team, Global Security Team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Bachelor's degree in Computer Science or related field or equivalent experience.
Proven experience in IT policy and procedure documentation
Knowledge of Information Security Frameworks (CIS, NIST or other similar framework)
2+ years experience in network security, threat protection and prevention
2+ years experience with cloud hosted platforms
5+ years experience with Linux server administration
5+ years experience with Windows server administration (AD, DNS, Group Policy)
2+ years experience with virtualization infrastructure, preferably VMware
2+ years experience with network and wireless administration, preferably Cisco Meraki
Familiarity with version control system, preferably Git
Must have strong understanding of cloud computing architecture
Proficiency in one or more scripting or programming languages strongly desired
Familiarity with Identity Management Tools, Okta preferred
Success Factors
The IT Security Administrator will be able to work independently and collaboratively with multi-disciplinary teams. They will be an effective verbal and written communicator, and have the ability to prioritize and manage work according to critical project timelines. They will be highly organized, detail oriented, and able to put big ideas into a tangible form. They will have strong technical and analytical skills and be able to develop new approaches to complex integration and interfacing problems. A sense of humor is greatly appreciated.
Living Conditions / Environmental Conditions
This position will be based in Portland, OR. Remote work possible. Travel will be limited.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes,
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
Oct 11, 2022
Full time
Location: Portland OR
Position Status: Full-time, Exempt, Regular
Minimum Starting Salary: $80,000 commensurate with experience
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Information Technology Department Summary
The Information Technology Department ensures that Mercy Corps’ global workforce has the infrastructure, security, support, and technology they need to fulfill their critical missions.
The Position (IT Security Administrator)
The IT Security Administrator will work to strengthen the agency’s overall cybersecurity posture. This person will be a member of the Information Security team, leading on developing and maintaining global information security policies. This position will have a significant role in the formation and implementation of a global information security program based on the Center for Internet Security (CIS) controls and protocols. They will also develop, implement and maintain a Privilege Access Management system, acting as the subject matter expert providing the first line of support throughout the agency. The IT Security Administrator will work with our cybersecurity partner to oversee various services provided such as Threat Hunting and Response, Continual Vulnerability Scanning and Mitigation. This person will respond to all cyber security incidents, investigations, mitigations and reporting. This person will also work with M365 and SharePoint administrators to ensure effective security practices are in place around data access and sharing. This position must have a strong understanding of the security implications of Identity management and SSO technology.
This person should have a strong background in systems / network administration to provide backup support for network infrastructure administration including support of Linux and Windows servers. They will work to improve the availability, supportability, security of servers, networks, and applications, contribute in developing and administering Mercy Corps cloud hosted platforms.
Essential Responsibilities
Develop and implement Global Information Security policies and protocols based on CIS controls.
Monitor, report, and respond to security alerts in the M365/Intune environment (such as reporting around non-compliant devices, devices that are not encrypted, or other security related alerts / reports in our M365 tenant)
Determine security violations and vulnerabilities by conducting periodic audits.
Identify, report on and mitigate risk within the Mercy Corps Information Technology ecosystem
Implement security improvements by assessing current situations, evaluating trends, and anticipating requirements.
Improves system security by implementing and managing security controls
Prepare reports and action plans during security events
Reviews and coordinates remediation of vulnerabilities identified in Security Scans
Provide back-up support for administering and maintaining network equipment, including firewalls, routers, and switches.
Provide backup support for Virtual environments including computer storage and networking.
Ensure secure operation of all servers and services through the use of security and encryption tools such as SSH and SSL.
Monitor system logs and activity on all servers.
Document and log all changes to system software and configurations.
Identify, maintain, and use software tools for network operations and management as necessary.
Provide technical support for source code control system and issue tracking system.
Supervisory Responsibility
None
Accountability
Reports Directly To: Director, Global Infrastructure and Support
Works Directly With: Data Protection and Privacy Team, Data Services Team, Global Security Team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Bachelor's degree in Computer Science or related field or equivalent experience.
Proven experience in IT policy and procedure documentation
Knowledge of Information Security Frameworks (CIS, NIST or other similar framework)
2+ years experience in network security, threat protection and prevention
2+ years experience with cloud hosted platforms
5+ years experience with Linux server administration
5+ years experience with Windows server administration (AD, DNS, Group Policy)
2+ years experience with virtualization infrastructure, preferably VMware
2+ years experience with network and wireless administration, preferably Cisco Meraki
Familiarity with version control system, preferably Git
Must have strong understanding of cloud computing architecture
Proficiency in one or more scripting or programming languages strongly desired
Familiarity with Identity Management Tools, Okta preferred
Success Factors
The IT Security Administrator will be able to work independently and collaboratively with multi-disciplinary teams. They will be an effective verbal and written communicator, and have the ability to prioritize and manage work according to critical project timelines. They will be highly organized, detail oriented, and able to put big ideas into a tangible form. They will have strong technical and analytical skills and be able to develop new approaches to complex integration and interfacing problems. A sense of humor is greatly appreciated.
Living Conditions / Environmental Conditions
This position will be based in Portland, OR. Remote work possible. Travel will be limited.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes,
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Covid-19 Vaccine Policy for US-Based Employees
Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.
This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.
For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.
The Oregon Health Authority has a fantastic opportunity for Two (2) experienced Platform Administrators to join an excellent team, administer key platforms for the COVID Rapid Response Unit and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 6.
WHAT YOU WILL DO!
As a Platform Administrator, you will serve as a technical resource supporting platforms for the COVID Rapid Response Unit that are mostly commercial off the shelf cloud-based software products. You will primarily deal with software. Your major job duties will involve business analysis and research, problem solving and system/platform administration.
In this role, your work will be directly impacted by a large and complex computing environment, with numerous operating system vendors, widely disparate hardware devices, and a broad range of internal/external customers/users. Major applications will have critical regulatory requirements and deadlines. Problems that come up could affect the operations of other state agencies as well as agency partners.
Additionally, you will serve as an expert in a specific area of computing resources and help other staff solve problems and deal with major system crashes. You will provide technical expertise for staff on new system development and existing system modifications. You will also make technical recommendations to assist with management decisions and be responsible for project planning and schedules.
WHAT WE ARE LOOKING FOR:
(a) Five (5) years of information systems experience in Platform Administration. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Platform Administration. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Platform Administration. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field.
Experience performing Server/Platform administrative duties such as backup, restore and end user issue resolution.
Experience as a Server/Platform Administrator in the analysis, design and delivery of server-based solutions.
Strong working knowledge of Server/Platform/Cloud-based technologies such as: Office 365, Power Platform, Windows Server Administration, SQL Server, Internet Information Server, Active Directory, SSL and/or PowerShell.
Ability to ensure that Servers/Platforms are complaint with agency Disaster Recovery policies.
Extensive knowledge of system analysis and administration.
Expert knowledge of common network and server hardware/software components and issues, data center and/or helpdesk support.
Outstanding customer service skills with both internal and external customers.
Excellent written and verbal communication and presentation skills.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oct 09, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for Two (2) experienced Platform Administrators to join an excellent team, administer key platforms for the COVID Rapid Response Unit and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 6.
WHAT YOU WILL DO!
As a Platform Administrator, you will serve as a technical resource supporting platforms for the COVID Rapid Response Unit that are mostly commercial off the shelf cloud-based software products. You will primarily deal with software. Your major job duties will involve business analysis and research, problem solving and system/platform administration.
In this role, your work will be directly impacted by a large and complex computing environment, with numerous operating system vendors, widely disparate hardware devices, and a broad range of internal/external customers/users. Major applications will have critical regulatory requirements and deadlines. Problems that come up could affect the operations of other state agencies as well as agency partners.
Additionally, you will serve as an expert in a specific area of computing resources and help other staff solve problems and deal with major system crashes. You will provide technical expertise for staff on new system development and existing system modifications. You will also make technical recommendations to assist with management decisions and be responsible for project planning and schedules.
WHAT WE ARE LOOKING FOR:
(a) Five (5) years of information systems experience in Platform Administration. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Platform Administration. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Platform Administration. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field.
Experience performing Server/Platform administrative duties such as backup, restore and end user issue resolution.
Experience as a Server/Platform Administrator in the analysis, design and delivery of server-based solutions.
Strong working knowledge of Server/Platform/Cloud-based technologies such as: Office 365, Power Platform, Windows Server Administration, SQL Server, Internet Information Server, Active Directory, SSL and/or PowerShell.
Ability to ensure that Servers/Platforms are complaint with agency Disaster Recovery policies.
Extensive knowledge of system analysis and administration.
Expert knowledge of common network and server hardware/software components and issues, data center and/or helpdesk support.
Outstanding customer service skills with both internal and external customers.
Excellent written and verbal communication and presentation skills.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.