Spanish Bilingual- Inbound Customer Service Representative

1000 Jeter Drive - Opelika, Al

Guaranteed $12 per hour base pay!

The health and safety of our employees is a top priority! With over half of our U.S. workforce temporarily working remote, we are offering some of our new employees the same opportunity. To be eligible for work at home, you must live within 60 miles of an Afni location.

As a Bilingual Inbound Customer Resolution Specialists, you'll help customers that want to change their wireless provider but keep their phone number. We reward performance and quality with ways to earn incentives plus annual performance reviews for the opportunity to increase your pay.

Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun team in Opelika where you can make friends, do meaningful work and start or grow your career -- we love to promote from within! This is your opportunity to work for the Winner of the 2019 Auburn City Favorites for Business & Services!

What You'll Do

• All customer inquiries are inbound only.
• We don't make outbound cold calls or do telemarketing.
• No sales! Listen, understand, and take quick action.
• Like all of us, customers just want someone to listen and help get their problems solved.

What You'll Get

• Full time. 40 hours per week schedule.
• Job stability. We've been doing this work in Opelika 18 years!
• Training. We'll teach you everything you need to be great!
• Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
• Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
• College tuition reimbursement. Up to $5,250 annually!
• Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
• Referral Program. One of the best unlimited employee referral bonus programs out there.
• Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Customer Service Reps!

Do something different, rewarding, and truly advance your career while earning top dollar.

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Job Type: Full-time