Preferred: Bilingual Spanish/English language skills (reading, writing and speaking).
This is a full-time, permanent, classified position and is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD and TB section in Portland, OR is recruiting for an CAREAssist Program Assistant to provide administrative and customer support to CAREAssist clients, providers and community-based organizations to ensure timely service, technical assistance and coordination of care services. The CAREAssist program assists HIV+ Oregon residents to improve their health by paying for insurance premiums and prescription/medical services co-pays.
What will you do?
As the CAREAssist Program Assistant, you will work with CAREAssist caseworkers and CAREAssist fiscal operations staff to provide customer service to clients, medical providers, pharmacies, community-based organizations, and other organizations coordinating HIV care and treatment for persons living with HIV. You will provide information on client eligibility; status of program services, status of insurance or medical claims payments; and referrals for testing, case management and other services necessary to ensure access to HIV care and treatment. In addition, you will assess needs and triage calls to appropriate service provider (case worker, fiscal operations, HIV prevention or other resource).
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans. If you are an experienced in providing a high-level customer service and performing office duties, don’t delay! Apply today!
What are we looking for?
Requested Skills
How to Apply
To review the announcement and apply, please copy and paste on the following link:
To review the announcement and apply, please copy and paste on the following link:
The Oregon Health Authority (OHA) is a state agency dedicated to helping people and communities achieve optimum physical, mental and social well-being through partnerships, prevention and access to quality, affordable health care. We are absolutely committed to ongoing innovation in the delivery of services, and to recruiting, developing and retaining dedicated employees.
OHA includes most of the state's health care programs, including Public Health, Health Policy and Analytics, Health Systems Division, and Oregon State Hospital. Incorporating the state's health care programs within one agency gives the state greater purchasing and marketing power to begin tackling the issues of cost, quality, and access to care.