Host

Summary: The purpose of the Host role is to provide support to the team and to provide an ideal customer experience to patrons. The Host also helps maintain the store’s promotional displays, assists with online orders, and overall acts as a liaison between the company and customers.

Duties and Responsibilities:

Customer Communication

• Answering phone
• Respond to Text Inquiries on the LOVA Hotline
• Create social media content

Customer Experience

• Checking in customers
• Creating an excellent customer experience
• Promoting the Customer Loyalty Program
• Helping customers download and set up the Customer Loyalty Program
• Curating a positive experience with music

Online Orders

• Maintain online menus
• Communicate on-line customers
• Fulfill online orders
• Coordinate with the delivery driver

Store Maintenance

• Maintain / clean the host area
• Monitor cameras
• Maintain customer database on Leaflogix and AlpineIQ
• Tasks as needed

Pioneer Interests is an equal opportunity employer. We are committed to cultivating an environment where people of all backgrounds and identities are included and feel valued for the work they produce and the perspectives they bring