Collections Technician II CDL

  • American Red Cross
  • Durham, North Carolina
  • Mar 11, 2022

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description:

Hourly rate of $24.00!

The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire.

1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies,
procedures and guidelines.
2. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor
health history screening procedures.
3. Conduct donor greeting, processing and packing blood, and donor reaction care as assigned.
4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of
readiness and to maintain compliance.
5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations.
Maintain positive public relations to promote a professional image.
6. Operate any ARC vehicles including those that require a CDL operator license. Transport supplies and
equipment in a state of readiness and to ensure compliance. Operate assigned vehicle according to
applicable regulations and in compliance with fleet policy. Perform vehicle checks and complete DOT
paperwork per established protocol.
7. Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure
8. Complete required readings and training assignments by assigned deadline.
9. Perform other related duties as necessary.
The above statements are intended to describe the general nature and level of work being performed. They are
not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other
related donor and operation support. Will have frequent external customer (donor and sponsor) contact.
Balance production, customer service and compliance on a daily basis, ensuring integrity of product and
optimum donor experience. As an integral link between donors and ARCBS, portray a commitment to customer
service by conveying and demonstrating a consistent style of professionalism.
High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Customer
service experience, effective verbal communication, and public relations skills are required. A current valid
driver's license and good driving record is required. A Commercial Driver’s License (CDL) is required.
Previous truck and/or bus driving experience is preferred. Required to pass applicable DOT physical and
related requirements and be able to possess or obtain a medical certification of at least one year duration. Basic
computer skills desirable. Applicable local licensure if required by state directives.
Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position. Operational flexibility is required to meet
sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting,
push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for
long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other
locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood
drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment
and snacks for the donors.
Exposure levels are based on the essential functions as stated in this position description; however, in some
instances, variances may occur due to the applicable nature of this position within a particular work site.
Therefore the work site may determine the exposure level to be greater than or less than the below stated level.
This position is an exposure determination I in view of the fact that the position requires the incumbent work
under conditions where the potential exists for the incumbent to make contact with blood or blood components
as a result of splashes, spills, and/or needle sticks.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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