American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Civic Nation
Remote
Civic Nation seeks a Senior Manager position within the Corporate Partnerships team. This position is responsible for driving long-term, trusted relationships with key corporate stakeholders to achieve Civic Nation’s mission. In coordination with the Director of Corporate Partnerships, this position will also work cross-functionally across Civic Nation’s initiatives and centralized Hub team members to address needs, uncover opportunities, create efficiencies, and increase impact with every partnership.
The Senior Manager will report to the Director of Corporate Partnerships, who is located in New York City, and will work closely with an Associate and intern to accomplish the team’s goals.
ABOUT THE CORPORATE PARTNERSHIPS TEAM
The Corporate Partnerships team sits on Civic Nation’s centralized staff, meaning we work across the entire Civic Nation portfolio. The team is responsible for developing impact and fundraising generating corporate partnerships in service of our initiatives’ goals and programs. This team is crucial to not only the success of the organization, but also to the larger culture shift of how business should be conducted.
ABOUT CIVIC NATION
Civic Nation is a home for changemakers who inspire, educate, and activate people around the issues that will define this generation. We empower people to take on the biggest challenges of our time — strengthening democracy; foster civic engagement, social justice, and voter participation; addressing public health crises; fighting for gender equity; and more. At Civic Nation we house some of the most innovative campaigns organizing for progress across the country including ALL IN Campus Democracy Challenge, It’s On Us, Made to Save, We The Action, End Rape on Campus, The United State of Women, and When We All Vote, co-chaired by Michelle Obama.
Civic Nation drives real, meaningful change by shifting culture, systems, and policy. We organize at every level and serve as a connector — of people and programs, of grassroots activists and leaders of industries and organizations, of ideas and the resources to make them reality. Our goal is to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America.
YOUR IMPACT
Assist the Director of Corporate Partnerships to develop, nurture, evaluate, and foster corporate partners. This will be accomplished through a variety of activities, including, but not limited to:
thorough pre-planning,
professional communication,
effective project management,
timely materials delivery, and
data utilization.
In coordination with the Director of Corporate Partnerships, listen to and collaborate with Civic Nation’s initiatives to best identify areas where corporate partnerships can fulfill their programmatic needs and meet their goals.
Manage team pacing towards annual OKRs.
Develop and implement new and current processes to optimize the team’s workflow, including, but not limited to meeting optimization and CRM management.
Spearhead the creation of external facing materials needed for corporate partners, such as program specific documentation, but also more general Civic Nation brochures.
Manage all inbound and outbound requests to ensure we deliver against both internal and external deadlines.
Handle communication needs for Team Parts & Gov, including, but not limited to monthly newsletters, website updates, intake forms, survey needs, marketing materials, and presentations.
YOUR EXPERIENCE
4+ years of relevant work experience.
Experience engaging and building rapport with high-level executives and influential leaders. High preference for candidates who have worked within or with stakeholders on diversity and inclusion, ESG/CSR, and/or federal/state affairs teams.
Proven track record of working across departments to accomplish large projects/goals, and enjoys team work!
Ability to effectively analyze and strategize partnership opportunities to yield the greatest return.
Experience working in an email and customer management system such as EveryAction, Salesforce, or something comparable, preferred.
Experience working in project management tools (Asana, Trello) and with data (spreadsheet optimization and platforms like Google Analytics, Looker, & Periscope), preferred.
YOUR COMPETENCIES
A driven self-starter with a solution-oriented mindset that takes initiative to execute tasks.
Detail-oriented, highly organized, thorough, and critical thinker.
Effective written and oral communication prowess. Comfortable sharing ideas and observations to identify new opportunities.
A team player. Strong interpersonal skills, including the ability to listen, understand, connect, earn trust of, and collaborate with employees and stakeholders at all levels of the organization.
Excellent organizational, analytical, project management, problem solving, and communication skills.
Ability to excel under pressure and meet deadlines while balancing multiple work streams at once.
High degree of flexibility and comfort with change while working in a fast-paced, rapid response environment.
Passionate about Civic Nation’s mission and eager to get the work done.
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $70,000 - $80,000 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
MANDATORY COVID-19 VACCINATION POLICY
Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.
All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.
New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.
TO APPLY
To apply, submit a cover letter and resume here . The cover letter, addressed to Marissa Ranalli, Director of Corporate Partnerships, should be concise, compelling, and include what you would uniquely bring to Civic Nation and the Corporate Partnerships team. Applications will be accepted until October 31, 2022.
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At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.
Civic Nation seeks a Senior Manager position within the Corporate Partnerships team. This position is responsible for driving long-term, trusted relationships with key corporate stakeholders to achieve Civic Nation’s mission. In coordination with the Director of Corporate Partnerships, this position will also work cross-functionally across Civic Nation’s initiatives and centralized Hub team members to address needs, uncover opportunities, create efficiencies, and increase impact with every partnership.
The Senior Manager will report to the Director of Corporate Partnerships, who is located in New York City, and will work closely with an Associate and intern to accomplish the team’s goals.
ABOUT THE CORPORATE PARTNERSHIPS TEAM
The Corporate Partnerships team sits on Civic Nation’s centralized staff, meaning we work across the entire Civic Nation portfolio. The team is responsible for developing impact and fundraising generating corporate partnerships in service of our initiatives’ goals and programs. This team is crucial to not only the success of the organization, but also to the larger culture shift of how business should be conducted.
ABOUT CIVIC NATION
Civic Nation is a home for changemakers who inspire, educate, and activate people around the issues that will define this generation. We empower people to take on the biggest challenges of our time — strengthening democracy; foster civic engagement, social justice, and voter participation; addressing public health crises; fighting for gender equity; and more. At Civic Nation we house some of the most innovative campaigns organizing for progress across the country including ALL IN Campus Democracy Challenge, It’s On Us, Made to Save, We The Action, End Rape on Campus, The United State of Women, and When We All Vote, co-chaired by Michelle Obama.
Civic Nation drives real, meaningful change by shifting culture, systems, and policy. We organize at every level and serve as a connector — of people and programs, of grassroots activists and leaders of industries and organizations, of ideas and the resources to make them reality. Our goal is to empower individuals, companies, institutions, and organizations to create a more inclusive, equitable America.
YOUR IMPACT
Assist the Director of Corporate Partnerships to develop, nurture, evaluate, and foster corporate partners. This will be accomplished through a variety of activities, including, but not limited to:
thorough pre-planning,
professional communication,
effective project management,
timely materials delivery, and
data utilization.
In coordination with the Director of Corporate Partnerships, listen to and collaborate with Civic Nation’s initiatives to best identify areas where corporate partnerships can fulfill their programmatic needs and meet their goals.
Manage team pacing towards annual OKRs.
Develop and implement new and current processes to optimize the team’s workflow, including, but not limited to meeting optimization and CRM management.
Spearhead the creation of external facing materials needed for corporate partners, such as program specific documentation, but also more general Civic Nation brochures.
Manage all inbound and outbound requests to ensure we deliver against both internal and external deadlines.
Handle communication needs for Team Parts & Gov, including, but not limited to monthly newsletters, website updates, intake forms, survey needs, marketing materials, and presentations.
YOUR EXPERIENCE
4+ years of relevant work experience.
Experience engaging and building rapport with high-level executives and influential leaders. High preference for candidates who have worked within or with stakeholders on diversity and inclusion, ESG/CSR, and/or federal/state affairs teams.
Proven track record of working across departments to accomplish large projects/goals, and enjoys team work!
Ability to effectively analyze and strategize partnership opportunities to yield the greatest return.
Experience working in an email and customer management system such as EveryAction, Salesforce, or something comparable, preferred.
Experience working in project management tools (Asana, Trello) and with data (spreadsheet optimization and platforms like Google Analytics, Looker, & Periscope), preferred.
YOUR COMPETENCIES
A driven self-starter with a solution-oriented mindset that takes initiative to execute tasks.
Detail-oriented, highly organized, thorough, and critical thinker.
Effective written and oral communication prowess. Comfortable sharing ideas and observations to identify new opportunities.
A team player. Strong interpersonal skills, including the ability to listen, understand, connect, earn trust of, and collaborate with employees and stakeholders at all levels of the organization.
Excellent organizational, analytical, project management, problem solving, and communication skills.
Ability to excel under pressure and meet deadlines while balancing multiple work streams at once.
High degree of flexibility and comfort with change while working in a fast-paced, rapid response environment.
Passionate about Civic Nation’s mission and eager to get the work done.
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $70,000 - $80,000 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
MANDATORY COVID-19 VACCINATION POLICY
Civic Nation is committed to protecting our employees and our communities from COVID-19. Toward that goal, and in consideration of guidance released by the U.S. Centers for Disease Control and Prevention (CDC), and a variety of public health authorities and professional organizations, Civic Nation has implemented a mandatory COVID-19 vaccination policy for its employees.
All employees are required to be fully vaccinated for COVID-19 as a term and condition of employment at Civic Nation unless an exemption or deferral has been approved. Individuals are considered fully vaccinated two weeks after they get their second dose of a messenger RNA (mRNA) vaccine, such as Pfizer-BioNTech or Moderna, or two weeks after a single dose of the Janssen/Johnson & Johnson vaccine.
New employees must be fully vaccinated before their start date unless an exemption due to a medical condition or a sincerely held religious belief or practice is granted.
TO APPLY
To apply, submit a cover letter and resume here . The cover letter, addressed to Marissa Ranalli, Director of Corporate Partnerships, should be concise, compelling, and include what you would uniquely bring to Civic Nation and the Corporate Partnerships team. Applications will be accepted until October 31, 2022.
***
At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.