Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
The Foundation is happy to announce an opening for the position of Investment Manager – Private Markets . This position works directly with the Chief Investment Officer (CIO), and as part of a small team, in the oversight and management of the Foundation’s Managed Investment Portfolio (MIP), a global diversified portfolio of public and private investments. The Investment Manager will assist in the due diligence, selection, and monitoring of investment opportunities in the MIP. At the Foundation, we believe that keeping equity at the heart of our work will lead us to better health. That starts from within, including intentional application of diversity, equity, and inclusion practices that guide how we operate and work in communities across Colorado. For example, our cornerstones are designed to help ensure that: -We serve Coloradans who have less power, privilege and income, and prioritize Coloradans of color. -We do everything with the intent of creating health equity. -We are informed by the community and those we exist to serve. Candidates must have a personal commitment and connection with our mission and cornerstones; work well in ambiguity and managing change; and proactively identify opportunities to advance our mission while remaining grounded in the day-to-day responsibilities. They will need to be able to apply principles of health equity and racial justice across all of their investment work.
The manager plays an important role in MIP oversight and management.
- Collaborating with the CIO, Investment Consultant, and other service providers on the evaluation of new investment strategies across buyout, growth, venture capital, special situations, real estate, infrastructure, and other private market opportunities.
- Providing document preparation and oversight in coordination with outside counsel - Monitoring existing investment managers - Sourcing investment opportunities and funds - Conducting due diligence regarding potential investment initiatives - Conduct research and analysis on a variety of investment topics such as strategic asset allocation, portfolio stress testing, tactical investment strategies, asset class reviews, and secondary sales to manage exposures - Preparation of reports and investment recommendations for staff and board committee
Qualified candidates must have at a minimum: - A Bachelor’s Degree and four years’ experience at an endowment, foundation, or similar allocator role - Solid analytical skills in quantitative and qualitative investment evaluation - Proven ability to work independently and proactively, within a team, and across multiple projects simultaneously - Advanced proficiency in Microsoft Office suite - Excellent interpersonal, communication, and presentation skills, both written and spoken - High level of professional integrity demonstrated through past professional roles - Ability to travel two to five days a month, domestic and international
In addition to the above requirements, an advanced degree in finance and/or CFA is preferred.
It’s an exciting time to join the Foundation whose assets include a complex investment portfolio valued at approximately $2.7 billion and whose annual grant making is in excess of $100 million. The Foundations benefits are robust and include heavily subsidized medical premiums, 401(k) match, and generous paid leave programs. The Foundation also provides relocation assistance. The starting range for this position is $163,100 - $195,700 paid as salaried, exempt and is eligible for all CHF benefits. At the current time, there is no bonus structure associated with this position. This is a full-time position in Denver, Colorado with the exception of required travel. You must currently reside in, or be willing to relocate to, the Denver Metro Area for this position. We work on a hybrid schedule of three days in-office (required) and two days remote. No full-time remote is available. The Foundation has a mandatory COVID-19 vaccine policy in place for all staff. This is an extraordinary opportunity for an individual to have a meaningful impact through their professional contributions. Interested candidates may submit their resumes and cover letters on the Colorado Health Foundation’s website ( www.coloradohealth.org ).
This position closes on 4/7/23.
The Colorado Health Foundation is an Equal Opportunity Employer and invites qualified candidates from all backgrounds to apply.
Mar 22, 2023
Full time
The Foundation is happy to announce an opening for the position of Investment Manager – Private Markets . This position works directly with the Chief Investment Officer (CIO), and as part of a small team, in the oversight and management of the Foundation’s Managed Investment Portfolio (MIP), a global diversified portfolio of public and private investments. The Investment Manager will assist in the due diligence, selection, and monitoring of investment opportunities in the MIP. At the Foundation, we believe that keeping equity at the heart of our work will lead us to better health. That starts from within, including intentional application of diversity, equity, and inclusion practices that guide how we operate and work in communities across Colorado. For example, our cornerstones are designed to help ensure that: -We serve Coloradans who have less power, privilege and income, and prioritize Coloradans of color. -We do everything with the intent of creating health equity. -We are informed by the community and those we exist to serve. Candidates must have a personal commitment and connection with our mission and cornerstones; work well in ambiguity and managing change; and proactively identify opportunities to advance our mission while remaining grounded in the day-to-day responsibilities. They will need to be able to apply principles of health equity and racial justice across all of their investment work.
The manager plays an important role in MIP oversight and management.
- Collaborating with the CIO, Investment Consultant, and other service providers on the evaluation of new investment strategies across buyout, growth, venture capital, special situations, real estate, infrastructure, and other private market opportunities.
- Providing document preparation and oversight in coordination with outside counsel - Monitoring existing investment managers - Sourcing investment opportunities and funds - Conducting due diligence regarding potential investment initiatives - Conduct research and analysis on a variety of investment topics such as strategic asset allocation, portfolio stress testing, tactical investment strategies, asset class reviews, and secondary sales to manage exposures - Preparation of reports and investment recommendations for staff and board committee
Qualified candidates must have at a minimum: - A Bachelor’s Degree and four years’ experience at an endowment, foundation, or similar allocator role - Solid analytical skills in quantitative and qualitative investment evaluation - Proven ability to work independently and proactively, within a team, and across multiple projects simultaneously - Advanced proficiency in Microsoft Office suite - Excellent interpersonal, communication, and presentation skills, both written and spoken - High level of professional integrity demonstrated through past professional roles - Ability to travel two to five days a month, domestic and international
In addition to the above requirements, an advanced degree in finance and/or CFA is preferred.
It’s an exciting time to join the Foundation whose assets include a complex investment portfolio valued at approximately $2.7 billion and whose annual grant making is in excess of $100 million. The Foundations benefits are robust and include heavily subsidized medical premiums, 401(k) match, and generous paid leave programs. The Foundation also provides relocation assistance. The starting range for this position is $163,100 - $195,700 paid as salaried, exempt and is eligible for all CHF benefits. At the current time, there is no bonus structure associated with this position. This is a full-time position in Denver, Colorado with the exception of required travel. You must currently reside in, or be willing to relocate to, the Denver Metro Area for this position. We work on a hybrid schedule of three days in-office (required) and two days remote. No full-time remote is available. The Foundation has a mandatory COVID-19 vaccine policy in place for all staff. This is an extraordinary opportunity for an individual to have a meaningful impact through their professional contributions. Interested candidates may submit their resumes and cover letters on the Colorado Health Foundation’s website ( www.coloradohealth.org ).
This position closes on 4/7/23.
The Colorado Health Foundation is an Equal Opportunity Employer and invites qualified candidates from all backgrounds to apply.
The Foundation is happy to announce an opening for the position of Investment Manager . This position works directly with the Chief Investment Officer (CIO), and as part of a small team, in the oversight and management of the Foundation’s Managed Investment Portfolio (MIP), a global diversified portfolio of public and private investments. The Investment Officer will assist in the due diligence, selection, and monitoring of investment opportunities in the MIP.
At the Foundation, we believe that keeping equity at the heart of our work will lead us to better health. That starts from within, including intentional application of diversity, equity, and inclusion practices that guide how we operate and work in communities across Colorado. For example, our cornerstones are designed to help ensure that:
We serve Coloradans who have less power, privilege and income, and prioritize Coloradans of color.
We do everything with the intent of creating health equity.
We are informed by the community and those we exist to serve.
Candidates must have a personal commitment and connection with our mission and cornerstones; work well in ambiguity and managing change; and proactively identify opportunities to advance our mission while remaining grounded in the day-to-day responsibilities. They will need to be able to apply principles of health equity and racial justice across all of their investment work.
The manager plays an important role in MIP oversight and management.
Collaborating with the CIO, Investment Consultant, and other service providers on the evaluation of new investment strategies including due diligence and working with investment managers
Providing document preparation and oversight in coordination with outside counsel
Monitoring existing investment managers
Sourcing investment opportunities and funds
Conducting due diligence regarding potential investment initiatives
Conduct research and analysis on a variety of investment topics such as strategic asset allocation, portfolio stress testing, tactical investment strategies, asset class reviews, and hedging instruments to manage exposures
Preparation of reports and investment recommendations for staff and board committee
Qualified candidates must have at a minimum:
A Bachelor’s Degree and four years’ experience at an endowment, foundation, or similar allocator role
Solid analytical skills in quantitative and qualitative investment evaluation
Proven ability to work independently and proactively, within a team, and across multiple projects simultaneously
Advanced proficiency in Microsoft Office suite
Excellent interpersonal, communication, and presentation skills, both written and spoken
High level of professional integrity demonstrated through past professional roles
Ability to travel two to five days a month, domestic and international
In addition to the above requirements, an advanced degree in finance and/or CFA is preferred. It’s an exciting time to join the Foundation whose assets include a complex investment portfolio valued at approximately $2.7 billion and whose annual grant making is in excess of $100 million. The Foundations benefits are robust and include heavily subsidized medical premiums, 401(k) match, and generous paid leave programs. The Foundation also provides relocation assistance. The starting range for this position is $132,700 - $162,500 paid as salaried, exempt and is eligible for all CHF benefits.
This is a full-time position in Denver, Colorado with the exception of required travel. We work on a hybrid schedule of three days in-office (required) and two days remote. The Foundation has a mandatory COVID-19 vaccine policy in place for all staff. This is an extraordinary opportunity for an individual to have a meaningful impact through their professional contributions. Interested candidates may submit their resumes and cover letters on the Colorado Health Foundation’s website ( www.coloradohealth.org ). This position closes on January 9, 2023 The Colorado Health Foundation is an Equal Opportunity Employer and invites qualified candidates from all backgrounds to apply.
Dec 08, 2022
Full time
The Foundation is happy to announce an opening for the position of Investment Manager . This position works directly with the Chief Investment Officer (CIO), and as part of a small team, in the oversight and management of the Foundation’s Managed Investment Portfolio (MIP), a global diversified portfolio of public and private investments. The Investment Officer will assist in the due diligence, selection, and monitoring of investment opportunities in the MIP.
At the Foundation, we believe that keeping equity at the heart of our work will lead us to better health. That starts from within, including intentional application of diversity, equity, and inclusion practices that guide how we operate and work in communities across Colorado. For example, our cornerstones are designed to help ensure that:
We serve Coloradans who have less power, privilege and income, and prioritize Coloradans of color.
We do everything with the intent of creating health equity.
We are informed by the community and those we exist to serve.
Candidates must have a personal commitment and connection with our mission and cornerstones; work well in ambiguity and managing change; and proactively identify opportunities to advance our mission while remaining grounded in the day-to-day responsibilities. They will need to be able to apply principles of health equity and racial justice across all of their investment work.
The manager plays an important role in MIP oversight and management.
Collaborating with the CIO, Investment Consultant, and other service providers on the evaluation of new investment strategies including due diligence and working with investment managers
Providing document preparation and oversight in coordination with outside counsel
Monitoring existing investment managers
Sourcing investment opportunities and funds
Conducting due diligence regarding potential investment initiatives
Conduct research and analysis on a variety of investment topics such as strategic asset allocation, portfolio stress testing, tactical investment strategies, asset class reviews, and hedging instruments to manage exposures
Preparation of reports and investment recommendations for staff and board committee
Qualified candidates must have at a minimum:
A Bachelor’s Degree and four years’ experience at an endowment, foundation, or similar allocator role
Solid analytical skills in quantitative and qualitative investment evaluation
Proven ability to work independently and proactively, within a team, and across multiple projects simultaneously
Advanced proficiency in Microsoft Office suite
Excellent interpersonal, communication, and presentation skills, both written and spoken
High level of professional integrity demonstrated through past professional roles
Ability to travel two to five days a month, domestic and international
In addition to the above requirements, an advanced degree in finance and/or CFA is preferred. It’s an exciting time to join the Foundation whose assets include a complex investment portfolio valued at approximately $2.7 billion and whose annual grant making is in excess of $100 million. The Foundations benefits are robust and include heavily subsidized medical premiums, 401(k) match, and generous paid leave programs. The Foundation also provides relocation assistance. The starting range for this position is $132,700 - $162,500 paid as salaried, exempt and is eligible for all CHF benefits.
This is a full-time position in Denver, Colorado with the exception of required travel. We work on a hybrid schedule of three days in-office (required) and two days remote. The Foundation has a mandatory COVID-19 vaccine policy in place for all staff. This is an extraordinary opportunity for an individual to have a meaningful impact through their professional contributions. Interested candidates may submit their resumes and cover letters on the Colorado Health Foundation’s website ( www.coloradohealth.org ). This position closes on January 9, 2023 The Colorado Health Foundation is an Equal Opportunity Employer and invites qualified candidates from all backgrounds to apply.
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition SENIO001850
Alliance is currently seeking candidates for the role of Sr. Director, Care Management Operations. One Director will be based out of our Home Office in Morrisville NC and one in Charlotte NC. The Directors will oversee the smooth and efficient operation of Alliance’s Care Management department (CM) as directed by the SVP-Care Management and Population Health. Core responsibilities shall include: oversight of all Care Management, Transition to Community Living (TCLI), Traumatic Brain Injury (TBI) and Medicaid C waiver programs. Receiving strategic direction from the SVP-Care Management and Population health, the incumbent will assist with the management of new and existing department initiatives across the Alliance catchment areas.
The Senior Director of Care Management Operations is responsible for leading the development and overseeing the execution of policies and procedures and directing the standardization of policies, practices workflows and data reporting within the system. The incumbent will manage key performance indicators and provide education/drive towards improvement to ensure quality patient care and adherence to all relevant compliance activities.
This position will allow the successful candidate to work a flexible schedule with onsite being required 1-2 days a week a week as approved by their supervisor.
Responsibilities & Duties
Oversee Department operations
Receiving strategic direction from the SVP-Care Management and Population Health, the Senior Director will assist with the management of new and existing department initiatives across all units in the Alliance catchment areas
Collaborate and coordinate with the medical team to ensure the delivery of effective, efficient, integrated and evidenced based services and interventions.
With consultation from the SVP-Care Management and Population Health, ensure staff in all of the Alliance catchment area are well trained in the use of Alliance clinical decision-making tools and practice guidelines
Accountable for the training and development of the Care Management department in collaboration with the Organizational, Learning and Development team, overseeing all training activities of the Care Management Support team
Lead the department in the creation of training programs and materials. This role demands the ability to work collaboratively as well as independently, while handling multiple projects
Oversee development of all training materials/workflows related to updated information or contractual requirements for all programmatic CM areas from the following: (NC State agencies, NC regulatory bodies, NC Contract, NCQA, HEDIS, & CM best practices), etc.
Review data for trends and analyze the impact on department operations.
Lead the implementation of improved clinical care management models to decrease readmissions, Emergency (ER) utilization, recidivism, and excessive length of stay;
Responds to regulatory changes by education and leading the development of all policy/procedure changes relevant to the change
Create and maintain spreadsheets and other relevant care management reports including, but not limited to, staffing, caseload, productivity, cm dashboards, Tailored plan, and auditing
Train management, staff, and stakeholders on how to use and create reports for Care Management oversight and monitoring activities, programs, Tailored Plan initiatives, etc.
Provide relevant, timely feedback to SVP-Care Management and Population Health regarding any adverse reporting results
Manage and Develop Staff
Work with Human Resources and SVP-Care Management and Population Health to maintain and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with departmental and organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Ensure Intradepartmental cooperation
Collaborate and coordinate with the Chief Medical Officer, Executive Vice President/Chief Operating Officer, and Senior Vice President of Community Health to ensure effective operations of the division, support of organized care teams that deliver interventions and support under the care management model, and ensure intra-departmental cooperation on cross department initiatives
Collaborate with Alliance IT teams to develop recurring or one-time departmental reports, as needed.
Develop and implement department policies, procedures, process, and workflows
Assist with writing and editing of new and existing policies, procedures, and workflows related to operation of the Care Management department and care management initiatives across the organization
Communicate and report
Communicate and report effectively to Leadership at Alliance, to providers, to the community, to all staff and stakeholders as needed about service trends, identified gaps and needs, recommended implementation of new processes, practices and effectiveness of clinical model
Foster and promote two-way communication and information sharing for successful program implementation and maintenance
Lead the development of effective communication with internal and external customers to coordinate and adequately address patient care needs
Provide accurate and pertinent information to appropriate departments, administration, medical staff, and others involved with CM activities
Ensure Compliance Standards are met
Work with Alliance’s Legal, Compliance, and Operations Division to ensure the department operates in compliance with NC State Agencies, CMS, EQR, and NCQA procedures, proactively identifies agency risk and implements corrective action when needed
Assist with development and management of Department budget
Remain cognizant of current Alliance and departmental spending trends and the effect on the availability of fiscal resources; discuss budget requirements and amendments with SVP-Care Management and Population Health ,as well as the Chief Medical Officer
Review and respond to Member Care Issues/Incidents
Recognize and respond to member care issues providing direction, feedback, and follow-up to staff or other healthcare team members.
Escalate/Communicate any risk, high profile, member issues to CMO and SVP immediately-ensuring timely communication
Minimum Education & Experience
Bachelor’s degree in Nursing with RN license and seven (7) years of experience with the population served, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Health Plan Managed Care experience highly preferred.
Or
Masters degree in Psychology, Social Work, Counseling, or related field and five (5) years of experience in mental health, substance abuse and/or developmental disabilities, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Requires experience leading and managing a broad and diverse business operation. Health Plan Managed Care experience highly preferred.
Special Requirement
Clinical License (RN, LCSW, LCMHC, LPA, or LMFT) and Drivers License
Knowledge, Skills, & Abilities
Thorough knowledge of clinical management measures
Thorough knowledge of systems management
Thorough knowledge of strategic plan development
Thorough knowledge of program evaluation
Thorough knowledge of quality improvement processes
Thorough knowledge of outreach strategies
Knowledge of work culture enhancement
Excellent customer service skills
Excellent leadership skills
Conflict resolution skills
Ability to multi-task and work in a fast-paced environment with changing priorities
Ability to communicate effectively
Ability to build consensus
Experience with and ability to manage key performance indicators
Ability to develop trust, cooperation, and collaboration with administrative medical staff and departments across the system
Ability to create consistent/standard work.
Salary Range
$83,249.92 to $143,312.59/Annually
Sep 09, 2022
Full time
Submit Application and Resume to Alliance Health at https://www.alliancehealthplan.org
Reference Requisition SENIO001850
Alliance is currently seeking candidates for the role of Sr. Director, Care Management Operations. One Director will be based out of our Home Office in Morrisville NC and one in Charlotte NC. The Directors will oversee the smooth and efficient operation of Alliance’s Care Management department (CM) as directed by the SVP-Care Management and Population Health. Core responsibilities shall include: oversight of all Care Management, Transition to Community Living (TCLI), Traumatic Brain Injury (TBI) and Medicaid C waiver programs. Receiving strategic direction from the SVP-Care Management and Population health, the incumbent will assist with the management of new and existing department initiatives across the Alliance catchment areas.
The Senior Director of Care Management Operations is responsible for leading the development and overseeing the execution of policies and procedures and directing the standardization of policies, practices workflows and data reporting within the system. The incumbent will manage key performance indicators and provide education/drive towards improvement to ensure quality patient care and adherence to all relevant compliance activities.
This position will allow the successful candidate to work a flexible schedule with onsite being required 1-2 days a week a week as approved by their supervisor.
Responsibilities & Duties
Oversee Department operations
Receiving strategic direction from the SVP-Care Management and Population Health, the Senior Director will assist with the management of new and existing department initiatives across all units in the Alliance catchment areas
Collaborate and coordinate with the medical team to ensure the delivery of effective, efficient, integrated and evidenced based services and interventions.
With consultation from the SVP-Care Management and Population Health, ensure staff in all of the Alliance catchment area are well trained in the use of Alliance clinical decision-making tools and practice guidelines
Accountable for the training and development of the Care Management department in collaboration with the Organizational, Learning and Development team, overseeing all training activities of the Care Management Support team
Lead the department in the creation of training programs and materials. This role demands the ability to work collaboratively as well as independently, while handling multiple projects
Oversee development of all training materials/workflows related to updated information or contractual requirements for all programmatic CM areas from the following: (NC State agencies, NC regulatory bodies, NC Contract, NCQA, HEDIS, & CM best practices), etc.
Review data for trends and analyze the impact on department operations.
Lead the implementation of improved clinical care management models to decrease readmissions, Emergency (ER) utilization, recidivism, and excessive length of stay;
Responds to regulatory changes by education and leading the development of all policy/procedure changes relevant to the change
Create and maintain spreadsheets and other relevant care management reports including, but not limited to, staffing, caseload, productivity, cm dashboards, Tailored plan, and auditing
Train management, staff, and stakeholders on how to use and create reports for Care Management oversight and monitoring activities, programs, Tailored Plan initiatives, etc.
Provide relevant, timely feedback to SVP-Care Management and Population Health regarding any adverse reporting results
Manage and Develop Staff
Work with Human Resources and SVP-Care Management and Population Health to maintain and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
Organize workflows and ensure staff understand their roles and responsibilities
Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Set goals for performance and deadlines in line with departmental and organization goals and vision
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership
Ensure Intradepartmental cooperation
Collaborate and coordinate with the Chief Medical Officer, Executive Vice President/Chief Operating Officer, and Senior Vice President of Community Health to ensure effective operations of the division, support of organized care teams that deliver interventions and support under the care management model, and ensure intra-departmental cooperation on cross department initiatives
Collaborate with Alliance IT teams to develop recurring or one-time departmental reports, as needed.
Develop and implement department policies, procedures, process, and workflows
Assist with writing and editing of new and existing policies, procedures, and workflows related to operation of the Care Management department and care management initiatives across the organization
Communicate and report
Communicate and report effectively to Leadership at Alliance, to providers, to the community, to all staff and stakeholders as needed about service trends, identified gaps and needs, recommended implementation of new processes, practices and effectiveness of clinical model
Foster and promote two-way communication and information sharing for successful program implementation and maintenance
Lead the development of effective communication with internal and external customers to coordinate and adequately address patient care needs
Provide accurate and pertinent information to appropriate departments, administration, medical staff, and others involved with CM activities
Ensure Compliance Standards are met
Work with Alliance’s Legal, Compliance, and Operations Division to ensure the department operates in compliance with NC State Agencies, CMS, EQR, and NCQA procedures, proactively identifies agency risk and implements corrective action when needed
Assist with development and management of Department budget
Remain cognizant of current Alliance and departmental spending trends and the effect on the availability of fiscal resources; discuss budget requirements and amendments with SVP-Care Management and Population Health ,as well as the Chief Medical Officer
Review and respond to Member Care Issues/Incidents
Recognize and respond to member care issues providing direction, feedback, and follow-up to staff or other healthcare team members.
Escalate/Communicate any risk, high profile, member issues to CMO and SVP immediately-ensuring timely communication
Minimum Education & Experience
Bachelor’s degree in Nursing with RN license and seven (7) years of experience with the population served, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Health Plan Managed Care experience highly preferred.
Or
Masters degree in Psychology, Social Work, Counseling, or related field and five (5) years of experience in mental health, substance abuse and/or developmental disabilities, including two (2) years of direct, progressive experience managing clinical and non-clinical resources/business areas. Requires experience leading and managing a broad and diverse business operation. Health Plan Managed Care experience highly preferred.
Special Requirement
Clinical License (RN, LCSW, LCMHC, LPA, or LMFT) and Drivers License
Knowledge, Skills, & Abilities
Thorough knowledge of clinical management measures
Thorough knowledge of systems management
Thorough knowledge of strategic plan development
Thorough knowledge of program evaluation
Thorough knowledge of quality improvement processes
Thorough knowledge of outreach strategies
Knowledge of work culture enhancement
Excellent customer service skills
Excellent leadership skills
Conflict resolution skills
Ability to multi-task and work in a fast-paced environment with changing priorities
Ability to communicate effectively
Ability to build consensus
Experience with and ability to manage key performance indicators
Ability to develop trust, cooperation, and collaboration with administrative medical staff and departments across the system
Ability to create consistent/standard work.
Salary Range
$83,249.92 to $143,312.59/Annually