Bilingual Toll Collector - Spanish-English - Full and Part-time - Atlantic City, NJ 03GBY

At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Toll Operator working in Atlantic City, NJ, you’ll be a part of creating and delivering amazing customer experiences. 

What You’ll be Doing

Do you have a passion for working with people?  Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, You’ll

• Be the face and smile of the toll collection operations requiring individual service 
• Classify and college proper toll amounts from motorists traveling through the toll lane
• Make change, issue receipts and write insufficient fund slips
• Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

• Bilingual in English and Spanish
• Your pleasant and customer service-oriented manner
• High school diploma or equivalent
• Current valid New Jersey driver’s license
• Ability to work shifts that will likely include weekends
• Ability to walk long distances including across toll lanes and climb or descend stairs while carrying up to 30 pounds
• Cash handling experience on a computerized system

What You Can Expect

• Knowledgeable, encouraging, supporting and present leadership
• Diverse and community minded organization
• Career growth and lots of learning opportunities for aspiring minds

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field while on the job. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to the area operations manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, National origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Primary Location

: US-NJ-Atlantic City

Job

: _Customer Care Representative

https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=03GBY&lang=en&src=JB-27120