Local Manager-Construction

Local Manager - Construction

Description

This position will provide leadership to a workforce of field technicians tasked with placing & splicing copper and fiber cables, pole placement & removals, installation and maintenance of residential and business lines, OSP cable facilities, multi-line CPE equipment, hi-cap access services, broadband services, central office/transmission equipment, and digital loop carrier equipment. The candidate will represent the company within the geographic area to promote a positive image by participating in local community events.

Specific responsibilities include, but are not limited to: 

• Meeting service activation and repair commitment dates, maintaining revenue and expense budget objectives and promoting new and existing company products. This position also plays a key support role with sales, marketing and regulatory organizations in evaluating new business opportunities to determine the appropriate network support costs and timeframes associated with new revenue streams.
• Key Responsibilities and Accountabilities: Operations Proficiency: · Has a solid understanding of the business/department and is able to pull P&L/budget levers to ensure revenue goals and expense targets are met (i.e., able to manage departmental P&L/budget)
• Able to articulate business/departmental KPIs to work groups (i.e., can clearly set goals/objectives to positively impact the P&L/budget).
• Consistently provides feedback and direction to staff to ensure employee development, engagement and business knowledge; complete bi-annual employee performance appraisals/reviews.
• Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements.
• Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. (When possible, 24-hour response time to all employee relations issues).
• Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the workplace.
• Community Relations: Positively represents the Company and communicates Company vision and direction through active engagement and involvement in the community.
• Ensures continuous education and awareness of community issues/developments via involvement in local market community boards and civic organizations.
• Cultivates and strengthens relationships with key politicians and local community decisions makers via community involvement.
• Partners with regional marketing to act as the “eyes” and “ears” of the local market to ensure an appropriate competitive response.
• Responds to issues identified on Customer Surveys, works with teams to ensure action plans are developed and ensures follow-up on customer issue resolution identified in action plans.

When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica 

Required Skills:

• 5+ years of prior supervisory experience
• Must be able to interact with internal/external customers and various community leaders to establish relationships and assist with problem resolution
• Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines
• Extensive knowledge of engineering, plant service center and outside plant functions.
• Must possess basic PC skills: Excel, Word, PowerPoint and Outlook. ·
• Advanced knowledge of plant service center, central office and outside plant functions (Line & Splice), HSI/ DSL installation and repair experience.
• Must possess a basic understanding of electronics, electrical circuitry, network installation, maintenance and testing of central offices as well as FTTH and data networking
• Must be able to perform complex hardware/software research and provide first-level technical support
• Must be available 24/7 to support off-shift technicians and emergency situations as needed.
• Must be able to work in inclement weather.

Training/ Education Required:

• BA/BS in Telecommunications, Operations Management or Business Administration preferred and CCNA, PMP or CWNP a plus
• Must possess a valid state driver’s license

Additional Information:

• You are being hired with the express understanding that your employment will terminate within a 6-30 month time frame, upon completion of the Fiber Modernization Project in West Virginia.
• You will remain in the same occupation into which you have been hired for the duration of your term of employment.
• You will receive all the benefits to which regular (“permanent”) employees are entitled except for any contractual layoff or termination allowance.
• Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, workgroup, and geographic location in which the vacancy exists.
• New hires must be fully vaccinated against COVID-19 by their start date with the company (or have been granted a religious or medical exemption accommodation.

RSRFTR

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. 

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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