Senior Director of Clinical Operations for School-based Programs

Do you have passion in the social work and/or mental health field?  Do you have strong leadership ability, business acumen and the ability to motivate teams and employees to achieve excellent results?  If you answered "yes" to all the above, then we have the career for you.

Cummins Behavioral Health Systems Inc. is seeking a forward thinking clinician to serve as Senior Director of Clinical Operations for School-based Programs. The candidate with a strong background in social work and/or mental health to lead our school-based programs.

Job Summary:

The Senior Director of Clinical Operations for School-based Programs serves as an extension of the Chief Clinical Operating Officer in oversighting the leadership, program development, and coordinated systemic efforts of the organization's clinical-operations systems.  Serving as an additional bridge between and amongst current clinical leadership and the Cummins' Executive Team, the SDCO will participate in functions with the Executive team associated with unified leadership strategy and commitment to a healthy organizational culture.   

Essential Leadership Responsibilities:

Essential to being a member of Cummins' Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:

Mission-driven Decision-making: Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.

Shared Leadership: Collaborate with other members of Cummins' leadership team and departments to achieve goals as a collective team.

Organizational Culture:  Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.

Feedback-Informed: Maintain communication networks with community stakeholder and internal employees; Consider feedback to drive enhanced performance.

Essential Functions:

Regular and reliable attendance is necessary to perform the following essential functions of the position. 

1. Leadership Development: Recruit, develop, coach, and retain clinical operations leaders.

• Professional Development- provide training, coaching, and ongoing professional development to clinical operations leaders necessary to attain, maintain, and expand leader competency and performance.  Work actively with Training and Development team.
• Oversight day to day operations of Directors.
• Recruitment Plans- Participate in the organizational recruitment strategy plan including recruiting applicants, evaluating candidates, and initial placement in clinical operations leadership positions.  Work actively with Human Resources recruitment team.
• Retention Plans-  Actively lead and manage systemic implementation of the Clinical Operations Strategic Retention Plan.  Work actively with Human Resources team.

2. Performance: Ensure quality of care and financial performance through system interoperability with quality and business systems.

• Ensure execution of performance improvement initiatives to address quality and financial performance.
• Data analysis and data informed decision making.

3. Organizational Culture: Collaborate with the Executive Team, to promote the organization's desired culture and cultivate it through leadership actions including setting objectives, strategies and key results that prioritize culture-building and ultimately employee job satisfaction.  Participate in organization-level decision-making, action research, strategy development, and plan execution related to topics impacting clinical operating systems that support direct care providers and their leaders.

4. Cummins School-based Program Development: In partnership with the Chief Clinical Operating Officer, design, and deploy operational processes to support and advance the organization's mission, vision, and values as well as optimize performance.

• Community Engagement and Mission Advocacy- Engage, partner, and collaborate with community stakeholders associated with organizational program development.
• Lead and participate in organizational program development systems related to clinical operations.
• Promote, model, and ensure Leadership systemic interoperability through collaboration with organizational departments and leaders for consistency of leadership strategy.

Assume other duties and responsibilities as determined necessary and/or assigned. 

Education and/or Experience:  

1. Licensed Provider (LCSW, LMHC, LCAC, or LMFT) with a Master's degree
2. Senior Leadership Experience in a Behavioral Health Setting for a minimum of 5 years

Skills, Knowledge & Abilities:

• Clinical Skills:  Advanced knowledge of clinical standards, best practices, behavioral health services, and modalities of treatment within the scope of this position and associated with professional licensure; Clinical knowledge related to quality of care for the scope of this position; Knowledge of community mental health services and resources on a local, state and national level; Ability to guide the organization in meeting and exceeding standards; Ability to follow corporate guidelines related to policies and procedures.
• Strategic Thinking and Foresight Skills: Ability to develop strategic, forward-looking plans; Ability to factor in the needs of every part of an organization; Ability to analyze organizational strengths, weaknesses, opportunities, and threats.
• Systems Thinking Skills: Ability to effectively work and build working relationships cross-functionally; Ability to make decisions in the best interest of the organization and the people we serve; Ability to approach work through collaborating with a team; Ability to seek understanding without jumping to judgements or conclusions; Ability to consider all interconnected departments and steps of a workflow; Ability to get a team to work across functions as needed.
• Conflict Resolution Skills:  Ability to have crucial conversations that seek resolution to disputes; Ability to proactively work with people from other teams, divisions, or departments to ensure workflows and ideas are optimally aligned and goals are shared; Ability to maintain collaborative relationships with organizational leaders.
• Prioritization Skills: Ability to prioritize tasks and efficiently use time.
• Emotional Intelligence Leadership Skills: Ability to effectively communicate in writing and orally; High level of emotional intelligence to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict; Ability to work with diverse teams; Proficiency and commitment to internal and external customer service; Ability to interact with courtesy and respect; Recognized as one who can adapt and positively lead in a changing, sometimes in a disruptive environment; Ability to develop professional relationships involving direct communication; Ability to communicate openly, clearly, and in a spirit of cooperation.  Recognized by others as having a positive, engaging leadership attitude.
• Employee Development Skills:  Ability to lead through teaching and coaching; Ability to empower employees to grow and professionally develop.

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.

Compensation and Benefits:

• Competitive salary
• Excellent work life balance (paid time off and holidays)
• Professional advancement
• Diverse career tracts
• Comprehensive insurance package
• Clinical support from leaders in field
• Matching contributions to your 401K program

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cumminsbhs.hirecentric.com/jobs/226754-47726.html