Program Associate

CHARLES COUNTY PUBLIC LIBRARY

Mission: The Charles County Public Library creates opportunities for the community to engage, discover, and learn.

Vision: We are the trusted source for connecting everyone to endless possibilities.

Why work at the Charles County Public Library?

Our staff say:

“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”

“I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”

Plus: get personal leave, earn paid time off, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!

Apply now to join the CCPL team, and start uniting our communities “with information or services that they need to help them lead the best life that they can.”

Job Title: Program Associate

Salary Classification: 10                                 

                                      11 (with MLS degree) 

Job Summary: Under the direction of the Program Supervisor, the Program Associate/Librarian works with the Community Engagement Department, Branch Managers and other library staff on all aspects of adult, teen, and children’s programming, exhibitions and events; assists in the planning, development, and implementation of programs; facilitates internal communications necessary for successful execution of programs; and enhances community partnerships through outreach efforts.

Essential Functions: Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

1. Works closely with, and to support, the Program Supervisor on all aspects of programming.

2. Works closely with, and to support, the Program Supervisor on purchasing, tracking and follow through on ordering processes for materials for CCPL programs.

3. Assists with the coordination of adult, teen, and children’s programming, exhibitions and outside program presenters; including planning and development.

4. Works collaboratively across CCPL departments to conduct or coordinate joint programming and outreach.

5. Checks the event listings on the CCPL event calendar to ensure that accurate and appealing program information is shared.

6. Assists with scheduling programming and outreach activities.

7. Maintains awareness of trends in youth services and issues affecting youth.

8. Reviews program survey feedback on a regular basis and shares feedback and recommendations on programs to Program Supervisor & Community Engagement Director.

9. Participates in planning for the county with input from youth services staff and other stakeholders.

10. Assists in developing strategic partnerships and serves as a liaison to community agencies serving children, adults and special populations.

11. Assists with collecting and analyzing statistical information and prepares regular reports for the Branch Managers, Community Engagement department and Library Executive Director.

12. Researches and modifies ways to evaluate programs and services to garner the most accurate information.

13. Assists with the coordination and the facilitation of programs. Collects data to prepare reports; maintains program records and evaluates outcomes. Makes recommendations based on outcomes.

14. Assists in the development of programming policies, procedures, and departmental activities.

15. Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.

16. Works at different locations throughout the CCPL system as needed.

17. Attends meetings and participates in committees and organizations that further the Library’s mission and goals.

18. Professionally represents the library at community and organizational events that further the Library’s missions and goals.

     19. Fulfills or maintains continuing education requirements and stays current with Library developments.

     20. Performs other duties as assigned.

Qualifications

Required Knowledge, Skills, and Abilities:

The employee is expected to perform or possess the following:

1. Ability to gain thorough knowledge of Charles County Public Library’s policies and procedures.

2. Ability to act as a representative of Charles County Public Library to the public.

3. Strong public relations and public speaking skills as it relates to working with customers and vendors.

4. Ability to master adult programming activities.

5. Knowledge of electronic resources, including the Internet and database information management.

6. Ability to operate relevant computer systems, and standard office equipment.

7. Ability to operate library vehicles as needed.

8. Ability to utilize new technology as it relates to the job.

9. Understanding of underserved communities and outreach.

10. Ability to market library services in the community.

11. Ability to work evenings, weekends and at other branches as needed.

Education and Experience Qualifications:

1. HS Diploma plus 6 years of related experience including coordinating Library, educational or similar public programming; or Bachelor’s Degree plus 2 years of experience as described above; or Master’s of Library Science (MLS) degree.

2. Strong working knowledge of Google Business Suite including: sheets, docs, forms, advanced calendar functions, email, shared drives, etc.

Equivalent combination of relevant experience and training or education may be considered.

Physical and Environmental Conditions:

Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations. Work environment includes the operation of a work vehicle.

The Charles County Public Library is an EEO employer.