Youth Service Supervisor

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Plus: get personal leave, earn paid time off, holidays, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!

Apply now to join the CCPL team, and start uniting our communities “with information or services that they need to help them lead the best life that they can.”

Job Title: Youth Service Supervisor

Salary Classification: 12FLSA: Exempt(Fair Labor Standards Act)Approved Date: 11/15/2013

Job Summary: The Youth Service Supervisor performs a variety of duties under the direction of the Branch Manager to manage all youth services within the branch; provides a variety of print and media formats to best serve children's and young adults needs; instructs youth in the use of library resources helping them choose materials and services on their own; works with various departments, branch staff, and the schools to develop programs in the library and community; member of the Youth Services Team.

Essential Functions: (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

1. Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.

2. Manages the operations of Youth Service (birth - 18) at the branch.

3. Develops, maintains and markets youth collections and services.

4. Evaluates current youth services and makes recommendations to Branch Manager based on department, branch and system-wide goals and initiatives.

5. Develops and maintains relationships with County schools and community organizations.

6. Coordinates school visits, department tours and orientations.

7. Works collaboratively across CCPL departments to conduct joint programming.

8. Oversees and participates in planning, preparing and implementing age-appropriate programs and activities for youth.

9. Provides specialized reference and research services related to youth.

10. Trains staff and volunteers to help with Youth Service.

11. Implements grants.

12. Prepares reports and statistics related to Youth Service.

13. Requests Youth Service supplies for purchase.

14. Works at different locations throughout the CCPL system as needed.

15. Attends meetings and participates in committees and organizations that further the Library's mission and goals.

16. Professionally represents the library at community and organizational events that further the library's mission and goals.

17. Fulfills continuing education requirements and stays current with Library developments.

18. Serves as Librarian-in-charge as needed (LIC).

19. Performs other duties as assigned.

Supervisory Work Standards:

• Oversees the efficient operation of department/branch; shows working knowledge of all branch operations; participates in interlibrary and inter-branch activities; conducts tours and orientations.

• Contributes to staff selection; evaluates job performance; establishes priorities and work schedules; trains, supervises, schedules and coaches staff, maintains confidentiality.

• Delegates responsibilities appropriately; takes corrective action as required; keeps supervisors and staff informed.

• Keeps current with compliance training.

• Acts as a role model; ensures teamwork; uses good judgment in decision-making/problem-solving; makes an effort to motivate staff; is receptive to staff suggestions/concerns.

• Collects, analyzes and records statistics; generates required reports.

• Uses resources effectively.

Qualifications

Education and Experience Requirements:

1. Bachelor's Degree.

2. Three years of customer service experience in a public library or related experience.

3. Minimum of two years experience working with children (birth through 18).

4. Demonstrated leadership experience.

5. Library Associate Certificate (LATI) or equivalent must be obtained within 2 years of hire.

Equivalent combination of relevant experience and training or education may be considered.

Physical and Environmental Conditions:

Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work requires the ability to move about the library to help customers. Work requires dancing, stretching, arm motions and similar vigorous activity.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations.

The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email.